SpaClinic Volume 99

Volume 99 2024

aesthetics • medi • wellness

Australia’s

25 BEST SPAS + CLINICS TWEEN SKINCARE

Necessity or marketing ploy?

P-TIOX

SkinCeuticals redefines wrinkle correction

The Acne Revolution Is Here The first and original TGA-approved energy device for the treatment of mild to severe inflammatory acne.

©2024 Cutera, Inc. All rights reserved. AP004105 rA (01/24)

Treat active acne and prevent future acne breakouts in as little as three 30-minute sessions

BE F O R E

A F TE R

BE F O R E

A F TE R

BE F O R E

A F TE R

Results may vary.

“After“ photos taken 12 months after final treatment session.

Become a Provider V I S I T AV I CL E AR . CO M

What’s in store for 2025?

Scan to explore how Alma's technology can transform your clinic and enhance patient satisfaction!

We’re

SHAPING things up

This festive season, get ready to unwrap something extraordinary. Alma Lasers’ advent calendar is packed with glimpses of our latest devices – a sneak peek at the future of aesthetics.

Wishing you a Merry Christmas and a bright New Year!

TRIPLE REJUVENATION TRIPLE REJUVENATION

TRIPLE REJUVENATION TRIPLE REJUVENATION Revive, Renew, Radiate.

TRIPLE REJUVENATION

Revive, Renew, Radiate.

Revive, Renew, Radiat

Revive, Renew, Radiate.

Revive, Renew, Radiate.

I BEEL LL LAA™ TTRRI B ™™ TTTRRRIIIBBBEEELLLLLLAAA™

Experience total skin rejuvenation in one highly advanced treatment. The exclusive synergy of three powerful skin rejuvenation in one advanced highly advanced treatment.

The exclusive synergy of three powerful enceExperience total skin total rejuvenation in one highly treatment.

The exclusive synergy of three powerful modes of action skin tone, improves tightness,treatment. and smooths texture -synergy only with VENUS VersaTM Pro. Experience totalenhances skin rejuvenation in one highly advanced Thetexture exclusive of threeVersaTM powerful modes of action enhances skin tone, improves tightness, and smooths only with VENUS Pro. es of action enhances skin tone, improves tightness, and smooths texture only with VENUS VersaTM Pro. modes of action enhances skin tone, improves tightness, and smooths texture - only with VENUS VersaTM Pro. rience total skin rejuvenation in one highly advanced treatment. The exclusive synergy of three powerful es of action enhances skin tone, improves tightness, and smooths texture - only with VENUS VersaTM Pro. PHOTO-REJUVENATION PHOTO-REJUVENATION PHOTO-REJUVENATION SR515 &&SR580 PHOTO-REJUVENATION SR515 SR580

ANTI-AGING ANTI-AGING ANTI-AGING DIAMONDPOLAR™ ANTI-AGING DIAMONDPOLAR™

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RESULTS REVEALED

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SULTS REVEALED

fibroblast production.

Reduce wrinkles and skin laxity3 with homogeneous heat to collagen and fibroblast production.

33 TriBella™ TriBella™ treatments Results after Results treatments Results after after 3 TriBella™ treatments

SKIN RESURFACING SKIN RESURFACING SKIN RESURFACING VIVA™ SKIN RESURFACING VIVA™ MDMD

VIVA™ VIVA™ MDMD Improve texture and other Improve texture and other skinskin SKIN RESURFACING Improve texturewith and the other skin irregularities patented irregularities with the patented tip tip andand Improve texture and other skin VIVA™ MD irregularities with the patented tip and SmartScan™ SmartScan™ technology. irregularities withtechnology. the patented tip and SmartScan™ technology.

SmartScan™ technology.

Improve texture and other skin irregularities with the patented tip and SmartScan™ technology.

3 TriBella™

3 TriBella™treatments Results after Results after3 TriBella™ treatments treatments Results after

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treatments

Results after

3 TriBella™ treatments

Courtesy of VENUS Courtesy of VENUS Courtesy of VENUS

of VENUS

Courtesy of Jason D. Bloom, MD Courtesy of of Jason Jason D. Courtesy D. Bloom, Bloom,MD MD

Courtesy of Jason D. Bloom, MD

Courtesy of Bowie Aesthetics & Wellness LLC Courtesy of Bowie Aesthetics & Wellness LLC LLC Courtesy of Bowie Aesthetics & Wellness

Courtesy of Bowie Aesthetics & Wellness LLC

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SKIN RESURFACING SKIN RESURFACING SKINRESURFACING RESURFACING SKIN

Resurface the to skin to address a wide Resurface the skin address a wide rangerange ofskin skin irregularities.

Resurface totexture address a wide range Resurface the skin to address a wide range ofthe skin texture irregularities. ofofskin texture irregularities. skin texture irregularities.

SKIN RESURFACING

Resurface the skin to address a wide range WRINKLE REDUCTION of skin texture irregularities.

PHOTO-REJUVENATION PHOTO-REJUVENATION PHOTO-REJUVENATION PHOTO-REJUVENATION

Treat benign pigmented lesions and benign Treat benign pigmented lesions and benign cutaneous vascular lesions.

Treat benign pigmented lesions and benign Treat benign pigmented lesions and benign cutaneous vascular lesions. cutaneous vascularvascular lesions. lesions. cutaneous

PHOTO-REJUVENATION

WRINKLE REDUCTION WRINKLE WRINKLEREDUCTION REDUCTION

Treat benign pigmented lesions and benign ACNE TREATMENT cutaneous vascular lesions.

WRINKLE REDUCTION

TreatTREATMENT acne vulgaris.

ACNE

Diminish of aging, addressing Diminish signssigns of aging, addressing skin skin Diminish signs of aging, addressing skin laxity concerns. laxity concerns.

Diminish signs of aging, addressing skin laxity concerns.

laxity concerns.

Diminish signs of aging, addressing skin BODY CONTOURING CONTOURING concerns.

BODY laxity

BODY CONTOURING BODY CONTOURING Temporarily reduce cellulite and circumference,

Temporarily reduce cellulite and circumference, Temporarily and circumference, asreduce well ascellulite tighten loose skin. skin. as well as tighten loose as well as tighten loose skin.

Temporarily reduce cellulite and circumference,

BODY CONTOURING as well as tighten loose skin.

Temporarily reduce cellulite and circumference, as well as tighten loose skin. +61 416 022 096 416 022 096 +61 416+61 022 096 venus.ai/en-au

venus.ai/en-au venus.ai/en-au info.au@venusconcept.com info.au@venusconcept.com info.au@venusconcept.com +61 416 022 096

venus.ai/en-au info.au@venusconcept.com

+61 416 022 096

venus.ai/en-au info.au@venusconcept.com

ACNE TREATMENT

ACNE TREATMENT ACNE TREATMENT Treatvulgaris. acne vulgaris.

Treat acne Treat acne vulgaris.

Treat acne vulgaris.

HAIRREMOVAL REMOVAL REMOVAL HAIR HAIR

HAIR REMOVAL

Remove unwanted hair. unwanted hair.

Remove Remove unwanted hair.

RemoveREMOVAL unwanted hair.

HAIR Remove unwanted hair.

Sydney Office Sydney Office Sydney Suite 3.06,Office Level 3 20 Rodborough Road Suite 3.06, Level 3 20 Road Suite 3.06, Level 3 20 Rodborough Road Frenchs Forest, NSWRodborough 2086, Australia Frenchs Forest, NSW 2086,NSW Australia Frenchs Forest, 2086, Australia Sydney Office

Suite 3.06, Level 3 20 Rodborough Road Frenchs Forest, NSW 2086, Australia Sydney Office Suite 3.06, Level 3 20 Rodborough Road Frenchs Forest, NSW 2086, Australia

Contents

94 90

24 COVER STORIES 46 P -TIOX: SkinCeuticals Synergistic Peptide Technology Redefines Wrinkle Correction 50 Cutting Through The Noise Of Tween Skincare

48

60 Australia’s 25 Best Spas + Clinics

TRIED+TESTED 12 N adine and Kym try the latest aesthetic treatments

EVENTS 20 Here’s What We Learnt At SKINCON 2024 Taneesa Williamson shares her findings

21 The KAILO Summit 2025

Why it will be the must-attend event for wellness professionals

BUSINESS 28 New Openings

New spas and clinics to know about

32 25 Years of SPA+CLINIC

Nadine Dilong reflects on the past, present, and future of our industry

35 The Concerning Rise Of ‘Ghosting Behaviour’ Gareth Pepper would like you to reflect on your own behaviour

42 How To Optimise Your Online Store

Small changes to your website can make a world of difference

54 W hy Teeth Whitening Is The Perfect ‘Gateway Treatment’

Lena Smits explains the regulations around cosmetic teeth whitening

56 Dermalogica’s Groundbreaking New Treatments Discover LuminFusion and Melanopro Peel

SPA HOTSPOT 58 Raes Spa, Byron Bay

WELLNESS 69 The Sustainable Skincare Revolution with ELEMIS

How ELEMIS focuses on reducing its environmental impact

TECHNOLOGY 70 This Is Australia’s First CynoGlow Clinic We chat to Dr Will Guo

72 New Launches From Aussie Medi Tech

Here are three devices that should be on your radar

74 Why Customisation Is Key

Jodie King tells us about her bespoke treatments

84 L aseraid

Your trusted partner in laser device servicing and support

MEDI

44 Navigating the Recent TGA Restrictions

85 Opening My Own SILK Clinic

AESTHETICS

88 U nderstanding the New National Safety and Quality Cosmetic Surgery Standards

Two different points of view

48 Taking Care Of Your Pregnant Clients

Are you confident to prescribe a pregnancy safe skincare routine?

52 E xciting Plans For Medik8 We chat to Medik8’s Head of Product, Hannah Biggerstaff

Nurse Jasmine shares why being a SILK clinic franchisee was the best decision

Purifas Owner and CEO Ibrahim Samaan explains it all

COSMETICS 92 Merry Skincare

Our big Christmas gift guide

On the cover SkinCeuticals has developed an integrated skincare approach that ensures optimal consumer results. Their powerful products are designed to work synergistically with mild aesthetic procedures and other professional treatments to yield dramatic skin improvement. Because of their high potency and the benefits of combining the products with office-based treatments, SkinCeuticals formulas are available exclusively through physicians’ offices, medi-spas, and pharmacies.

Authorised SkinCeuticals skincare professionals are trained to develop customised skincare programs, including at-home products and office-based procedures to deliver optimal results. skinceuticals.com.au

8 | SPA+CLINIC

Customised compounding with over 40 active serums Unlock the power of personalised skincare with our advanced compounding technology.

Craft custom formulations in minutes, ensuring superior results for every client, every time. dermaviduals.com.au/partner-with-us by derma aesthetics

SPA+CLINIC aesthetics • medi • wellness

published by

BHA MEDIA Pty Ltd A division of The Intermedia Group 41 Bridge Rd, Glebe NSW 2037 www.bhamedia.com.au ph: 02 9660 2113 fax: 02 9660 4419

managing director Simon Grover

managing editor

Nadine Dilong ndilong@intermedia.com.au

advertising enquiries

Kym Cowper ph: +61 2 9660 2113 mob: 0410 570 467 kcowper@intermedia.com.au

graphic designer Leanne Hogbin

subscription enquiries

subscriptions@intermedia.com.au To subscribe by credit card call 1800 651 422 or visit www.intermedia.com.au To subscribe by cheque or money order, make cheque/money order payable to: The Intermedia Group Pty Ltd. P.O. Box 55, Glebe, NSW Australia 2037 AUSTRALIA 1 yr (4 issues) $AUD 79.00 inc GST 2yrs (8 issues) $AUD 126.40 inc GST – SAVE 20% 3yrs (12 issues) $AUD 165.90 inc GST – SAVE 30% NEW ZEALAND 1 yr (4 issues) $AUD 100.00 ASIA/PACIFIC 1 yr (4 issues) $AUD 110.00 REST OF WORLD 1 yr (4 issues) $AUD 127.00 Payable in Australian dollars includes air postage Disclaimer: This publication is published by BHA MEDIA Pty Ltd (the “Publisher”). Materials in this publication have been created by a variety of different entities and, to the extent permitted by law, the Publisher accepts no liability for materials created by others. All materials should be considered protected by Australian and international intellectual property laws. Unless you are authorised by law or the copyright owner to do so, you may not copy any of the materials. The mention of a product or service, person or company in this publication does not indicate the Publisher’s endorsement. The views expressed in this publication do not necessarily represent the opinion of the Publisher, its agents, company officers or employees. Any use of the information contained in this publication is at the sole risk of the person using that information. The user should make independent enquiries as to the accuracy of the information before relying on that information.All express or implied terms, conditions, warranties, statements, assurances and representations in relation to the Publisher, its publications and its services are expressly excluded save for those conditions and warranties which must be implied under the laws of any State of Australia or the provisions of Division 2 of Part V of the Trade Practices Act 1974 and any statutory modification or re-enactment thereof. To the extent permitted by law, the Publisher will not be liable for any damages including special, exemplary, punitive or consequential damages (including but not limited to economic loss or loss of profit or revenue or loss of opportunity) or indirect loss or damage of any kind arising in contract, tort or otherwise, even if advised of the possibility of such loss of profits or damages. While we use our best endeavours to ensure accuracy of the materials we create, to the extent permitted by law, the Publisher excludes all liability for loss resulting from any inaccuracies or false or misleading statements that may appear in this publication. Copyright © 2024 BHA Media Pty Ltd. Environmental Statement: The Intermedia Group takes its Corporate and Social Responsibilities seriously and is committed to reducing its impact on the environment. We continuously strive to improve our environmental performance and to initiate additional CSR based projects and activities. As part of our company policy we ensure that the products and services used in the manufacture of this magazine are sourced from environmentally responsible suppliers. This magazine has been printed on paper produced from sustainably sourced wood and pulp fibre and is accredited under PEFC chain of custody. PEFC certified wood and paper products come from environmentally appropriate, socially beneficial and economically viable management of forests. The wrapping used in the delivery process of this magazine is 100% recyclable.

10 | SPA+CLINIC

Editor’s Letter Welcome to our last issue of the year – and my last issue for a while – as I swap conferences and journalism for parent groups and sleepless nights. As I am writing this, I am 10 days away from starting my maternity leave, and it’s a bittersweet feeling for sure. I am elated to start motherhood, but also feel sad to step away from this publication and community of aesthetic and wellness professionals. It’s been exactly seven years since I started my role as Editor of SPA+CLINIC, and a lot has changed since then.

Coinciding with my temporary departure is our 25th anniversary, which we celebrated with a party in September. It was a heartwarming night with industry friends and supporters who had the nicest things to say about us – thank you to everyone who came. See some photos from the party on page 24. Anniversaries offer a great chance to take a look back, which is exactly what we’ve done on page 32, so if you’d like a chuckle, have a look at some of the covers we’ve produced over the years.

I’d like to think that we’ve always reported on the latest innovations in the industry, and have shown the incredible evolution of treatments and products available, which is reflected in our cover story for this issue.

Dr Cara McDonald and Dr Steven Liew tell us why SkinCeuticals’ newest product, P-TIOX has been a game changer for their patients. Just like products have evolved, so have practitioners and their spas and clinics, so to celebrate our 25th anniversary, we’ve put together a list of Australia’s 25 best spas + clinics. Of course, there are so many more aesthetic and wellness businesses in Australia that are excelling at what they do, so while

our list may not be comprehensive, I think it offers a very good snapshot of the greatness and professionalism Australia has to offer.

Lastly, let me introduce you to my mat leave cover for the next 12 months, Stephanie McLean. As a Dermal Clinician, industry trainer, and aesthetic Stephanie McLean marketing agency is Nadine Dilong’s leave cover owner, I can’t think maternity for the next 12 months of anyone more suitable to step into my role. I am excited to see Stephanie bring her vision and fresh ideas to SPA+CLINIC, and look forward to seeing the title continue to grow with the industry.

Thank you so much for your support over the years,

Nadine Dilong Managing Editor NDILONG@INTERMEDIA.COM.AU

Video

Touch button to watch Nadine preview this issue.

www.facebook.com/spaclinicmagazine www.instagram.com/spaandclinic www.linkedin.com/company/spaclinic

ocosmedics.com

@ocosmedics

ocosmedics

@ocosmedics

Tried+Tested

The latest and greatest in the aesthetics industry, tested by the SPA+CLINIC team.

Nadine Dilong, Managing Editor tried: Sunescape Spray Tan Being eight months pregnant, there aren’t a whole lot of beauty/aesthetic treatments I am allowed to have at the moment, but a Sunescape spray tan is indeed pregnancy safe, and so of course I jumped at the opportunity to have a bit of a glow-up at The Parlour Room in Sydney’s Randwick. Born in Bondi, made in Australia, Sunescape is an award-winning sunless tanning range that delivers natural-looking colour with a dreamy tropical scent. Filled to the brim with skin-loving vitamins, antioxidants and hydrating oils, Sunescape formulas enrich the skin while giving a tan that looks and feels natural.

I was given a skin exfoliant to prep my skin the day before, and had a brief consultation about the kind of tan I want when I arrived at The Parlour Room. We ended up going with the lightest one, ‘Bondi’, and I am glad I did, as it was definitely dark enough. The spraying process only takes about five minutes, and I was pleasantly surprised how evenly it tanned my skin – no streaks or patchy areas anywhere! I washed it off after three hours and followed the aftercare guidelines of using the Sunescape shower gel and body butter every day to prolong the tan. It looked amazing for an entire week before you could see it rub off on certain areas with skin folds, such as the neck and underarms – a result I am very happy with! probeautysolutions.com.au

Kym Cowper, Partnerships Manager tried: Emerald Laser I’ve been visiting Refine Cosmetic Clinic Bondi for the past two weeks, receiving the Emerald Laser treatment by Erchonia for fat reduction. Manuela and the team at Refine have been using the Emerald Laser post liposuction surgery, which is providing outstanding results, helping with Lymphatic drainage and healing. This cutting-edge technology is so easy for the practitioner to use and the green light is super cool; it feels like it’s the future of body sculpting. Its non-thermal laser technology targets fat cells directly without causing discomfort or requiring downtime. What sets Emerald apart is its ability to convert fat into energy while supporting the body’s cellular functions, making it not just a fat loss tool but a treatment for overall health. Worth noting, having the treatment is so pleasant – no pain at all. We are targeting my abdomen so just 15 minutes on both sides is all we need. The Emerald protocol is two treatments a week for four weeks and then we will monitor results via the body scanning tool Styku that provides a comprehensive report of girth measurements, BMI and weight a few weeks after the complete session.

The team at Refine have been incredibly professional and caring throughout the process, ensuring I felt comfortable and informed. My experience has been nothing short of transformative. I’m already seeing a reduction in fat and more defined contours. Plus, there’s no downtime, so I can continue with my day feeling refreshed! I’m excited to continue my journey and highly recommend the Emerald Laser for fat reduction support – I’m half way there. innovamedaesthetics.com.au

Nadine Dilong, Managing Editor tried: Rationale Skincare Regime People often ask me what my favourite skincare brands are, and ever since I started using Rationale two months ago, it’s definitely up there on my list of favourites. Rationale is the brainchild of Richard Parker, who founded the ‘Australian luxury skincare’ brand over 30 years ago. It is built on a model that’s slightly different to other skincare brands, using six essential steps. The system of three collections for daytime protection, followed by three for overnight repair, provides all of the skin’s daily nutrients at the correct concentrations. The formulations feel beautiful on the skin, and a little goes a long way.

I had my entire regime prescribed during a Rationale facial at Raes at Wategos, and have been using it religiously morning and night. I love that some of the products can be used in different ways, for example the cleanser, which can also be used as a mask, it’s that nourishing! Rationale is all about protecting the skin from the sun and other environmental factors that cause skin ageing, so of course, an SPF 50 is part of the regime. All of the products that were prescribed for me are pregnancy safe, so I have that peace of mind that I am not causing me or my baby any harm. Lastly – and I know it’s not the most important part, but anyone who says it doesn’t matter is lying – the smell of Rationale products is divine. I can’t put my finger on what it smells like, but it’s unique, just like everything else about this Aussie icon. rationale.com 12 | SPA+CLINIC

spaandclinic.com.au | 13

Cosmetics

We’re New Here The latest product stars to impress your clients.

Jane Iredale ColorLuxe Eye Shadow Stick, RRP $51.00

janeiredale.com.au Lust Minerals Superfood Lip Dew, RRP $34.00 lustminerals.com.au Retreatment Botanics Collagen Calm Activated Mist, RRP $74.00

Ipsum Native Plums Sandalwood Spa Body Oil, RRP $95.00

retreatmentbotanics.com.au

ipsumskin.com Biopelle Antioxidant CE Plus Serum, RRP $125.00

dermocosmetica.com.au

Emepelle Eye Cream, RRP $171.00

dermocosmetica.com.au

Mesoestetic blemiderm resurfacing gel, RRP $129.00

advancedcosmeceuticals.com.au Wildcrafted Organics Bakuchiol, RRP $138.00

wildcraftedorganics.com.au

Synergie Skin NRgetic Biomask, RRP $94.00

synergieskin.com skinbetter science® Trio Luxe Moisture Treatment™, RRP $329

Ultraceuticals Ultra B2 Hydrating Eye Masks, RRP $95.00

advancedskin.com.au

ultraceuticals.com.au MyBodyContour, RRP $299.00 for 28 sticks,

beautytechnology.com.au

14 | SPA+CLINIC

Cosmetics

The Secret Enzyme Mask, RRP $75.00

thesecretskincare.com

Aspect DR Absolute Corrective Complex, RRP $139.00 advancedskin.com.au

Sircle Hero Serum, RRP $89.00

SkinCareDoctor Hydra Light Cream, RRP $139.50

sircleskin.com

skincaredoctordirect.com

Ilumaé The Quartet, $132.00

ilumae.com.au

SIMKA Sheer Mineral Milk, RRP $65.00 simka.com

PCA Skin Pro-max Age Renewal, RRP $478.00

advancedskin.com.au

Nu Skin Nu Colour Peptide Pout, RRP $37.00 nuskin.com.au Viscoderm Cover Up, RRP $145.20

Skinstitut Vitamin C Ceramide Moisturiser, RRP $68.00

skinstitut.com

Fresh Face Skin, Barrier Mist, RRP $59.95 freshfaceskin.com.au

Spa Journeys Lime Caviar Botanical Balm, RRP $79.00

waterlilyskinbodyspa.com.au

spaandclinic.com.au | 15

STYLED BY NADINE DILONG. PHOTOGRAPHY BY BRANDEE MEIER

dermocosmetica.com.au

INTERIOR

Custom via About Space

aboutspace.net.au

Medik8, Mesoestetic

advancedcosmeceuticals.com.au

Custom via Skheme

skheme.com

16 | SPA+CLINIC

INTERIOR

Where Beauty Meets Innovation REBECCA ALTOMONTE has created a space to empower women, and train the future of the aesthetics industry with Face by Rebecca.

Melange Linen Sheer via Westbury Textiles

westburytextiles.com

Coco Republic

cocorepublic.com.au

Indra Coffee Table via Horgans

horgans.com.au

spaandclinic.com.au | 17

INTERIOR

“G

Facts & Figures

entle, yet Name: FACE BY REBECCA transformative” is how Owner: REBECCA ALTOMONTE Rebecca Altomonte describes the treatment results Location: DRUMMOYNE, NSW she achieves for her patients at Size: 130m2 her new clinic Face by Rebecca Number of rooms: 5 in Sydney’s trendy suburb, Number of staff: 6 Drummoyne. Hues of Apricot, Interior Inspiration: Beige, and Gold along with different ELEGANT, CLASSY, textures evoke a sense of warmth as INVITING you enter the five-treatment room clinic, which also includes a photo room and LED corner. For Rebecca, it’s important to offer a safe space for women. “We refer to ourselves as a state-ofthe-art aesthetic clinic dedicated to empowering women to look and feel their most confident, naturally,” she says, and explains that she also purposely built the clinic to hold training and mentoring opportunities.

“I purposely built and designed the clinic with my advanced cosmetic training and mentoring program in mind for doctors and nurses. As it’s been hugely successful and I couldn’t always fit the numbers, we now have a beautiful large space that opens up to allow training to take place with a built-in projector, treatment room set up that can comfortably and efficiently run bigger workshops all while in a beautiful surroundings.”

Rebecca worked with an architect and interior designer to bring “The LED pod room also has a beautiful LED mirror with makeup the clinic to life, but she had a pretty good vision of what she wanted and anything else they may need to use before going back out into the space to look like anyway, and also involved her daughter, who is the fast paced world. Our clients love this space as it gives them time a design student and “has beautiful taste and a great eye for detail,” as to destress and relax after treatments which in turn creates a more Rebecca says. “My goal was to create a completely bespoke, purpose positive experience on rebooking at reception,” she says. built space offering every possible mod con in the world of aesthetics “I really feel the clinic complements my journey in the cosmetic from purpose built rooms that seamlessly flowed from the skin analysis industry and how far I’ve come from my dedication, time and efforts and photography room through to the treatment rooms finishing in the into learning, upskilling, training, providing six-star service and outcome recovery pod.” for all the clients I come in contact with. I believe the clinic reflects Making a clinic not feel clinical might sound like a challenge, but the past 17 years and how I have evolved in both my personal and Rebecca used simple tricks to achieve this, such as hiding her medical professional life and how l’ve become more sophisticated in my devices behind full length curtains, giving a calming ambiance. She offerings to my clients,” Rebecca concludes. “Your clinic’s ambiance used a similar principle for her favourite corner in the clinic, the LED can make a huge difference. Consider calming colours, lighting, and recovery pod where clients can listen to a carefully chosen meditation furniture that set a relaxing tone. Your clients should feel that they’re with BOSE headphones under the LED following treatments, helping stepping into a sanctuary, even before their treatment begins.” We them relax and unwind. think this is exactly what Rebecca achieved.

18 | SPA+CLINIC

EVENTS

Here’s What We Learnt At SKINCON 2024

Including, how even the country’s most acknowledged medical professionals stressed the importance of cross-collaborative care, says TANEESA WILLIAMSON.

S

Tech, trends and networking

KINCON, hosted by the Australian Society of Dermal Clinicians (ASDC), was held at the Rydges Hotel in Melbourne across the weekend of 13th – 15th September. With a jam-packed agenda, exhibitor hall, and engaging workshops, this year’s SKINCON set a new standard for medical aesthetic events, attracting top-tier professionals eager to push the boundaries of skin health.

Sparking innovation The excitement was buzzing as attendees arrived, enjoying a networking coffee and a special ‘Members Breakfast’ workshop led

by Stephanie McLean, Creative Director of Social Aesthetic Co. Stephanie’s session was a high-energy dive into the world of branding and advertising compliance, showing clinics how to rise above the noise and win in the competitive digital space.

With caffeine-fuelled enthusiasm, the event rolled into the SKINCON opening session, setting the tone for a day filled with revelations, fresh perspectives, and actionable strategies. From start to finish, the emphasis on collaborative, multi-disciplinary care shone through, showcasing how dermal clinicians are now essential players in Australia’s aesthetic and medical landscape.

Scientific sessions that packed a punch Leading the morning charge was Dr Ryan De Cruz, Consultant Dermatologist at The Royal Melbourne Hospital, who shook things up with his keynote on acne management. Dr De Cruz’s session was a wake-up call for the industry, stating that “Gone are the days of just medicating acne.”

He championed cross-disciplinary approaches, emphasising the importance of integrating dermal clinicians for more comprehensive care. His insights into the newly available Winlevy, a topical spironolactone, and adjunctive LHA moisturisers gave the audience exciting new tools to tackle acne with greater efficacy.

Next up, Joanne Healy took the stage for an illuminating talk on skin barrier and microbiome.

20 | SPA+CLINIC

Joanne wowed the audience with her discussion on plant-derived exosomes — natural, science-backed solutions that mimic vitamins and revolutionise the way we think about barrier repair. This session struck a chord with attendees keen to explore new ways to protect and nourish the skin microbiome.

Another highlight of the afternoon was Dr Michelle Rodrigues’ session on hyperpigmentation. Dr. Rodrigues shared game-changing insights into treating melasma and other pigmentary disorders, underscoring the need for accurate diagnosis and a tailored, multi-disciplinary approach. Her admiration for dermal clinicians was evident, acknowledging their expertise in topical therapies and their crucial role in managing these complex cases.

“50% of the global population are concerned by a pigmentary disorder, which overrides other known common conditions such as acne or eczema,” Dr Rodrigues explained.

A future-looking focus on integrated care Throughout the day, the evolving role of dermal clinicians was a key focus. As more healthcare professionals across Australia become aware of their critical contribution to skin health, dermal clinicians are gaining recognition as key players in multi-disciplinary teams. This collaborative spirit was reinforced in the closing panel session, featuring industry leaders like Amelia Cartmel, Stefanie Milla (CEO of ABIC), and Stephanie McLean. The panel explored upcoming regulatory changes and how aesthetic clinics can stay ahead of the evolvements, especially with last year’s changes with Ahpra, which confused aesthetic clinics that employ both Ahpra and non-Ahpra clinicians.

Meanwhile, the latest aesthetic technology and skincare was on display in the exhibitor hall, alongside networking opportunities which ran throughout the event, with plenty of time for professionals to catch up with old friends, make new connections, and exchange insights on the latest industry trends. Whether over lunch or during breaks, these interactions added a lively, social element to an already jam-packed day.

Day 2 – Cinical exploration workshops Day 2 of SKINCON24 brought another wave of high-energy sessions, insightful workshops, and expert-led discussions. Held at Victoria University within the Dermal unit, three standout sessions ran concurrently, offering attendees a chance to explore versatile, highimpact treatments designed to elevate their clinical practice.

Cryomed Aesthetics showcased the incredible versatility of the 1927nm laser, a game-changer in non-invasive aesthetic treatments. The session demonstrated how this wavelength is effective in treating a range of skin concerns from pigmentation and skin resurfacing to scar management.

Science Skincare took attendees on a journey into evidence-based skincare, showing how the power of scientific research can dramatically improve clinical outcomes.

Dermocosmetica led an insightful session on Dermaceutic’s range of superficial to medium-depth chemical peels, offering a comprehensive overview of how these peels can be used to address various skin concerns.

Attendees learned how to tailor peel treatments to individual patient needs, with a focus on improving skin texture, tone, and clarity.

The key message? The future of skin health is collaborative, and dermal clinicians are leading the charge. As multi-disciplinary care becomes the gold standard, the role of dermal clinicians in Australia’s medical aesthetic space will only continue to grow. If you missed it, mark your calendars for next year— dates announced soon!

EVENTS

The KAILO Summit 2025 Will Be The Must-Attend Event For Wellness Professionals

KAILO Co-founders Kath Merlo and Kristy Morris

Including goop experiences, networking, and trend debunking in a brand new luxury event space.

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n an Australian first, The KAILO Summit will bring together pioneering health experts, research and trends from the USA and Australia to Brisbane. Showcased in an interactive environment to educate and empower Australians on their wellbeing, the event will feature exclusive curated experiences from the iconic US tastemaker brand, goop.

After a hugely successful inaugural wellness summit in 2022, KAILO announces The KAILO Summit 2025 with exclusive curated elements and touch-points from Gwenyth Platrow’s brand, goop, the powerhouse fashion, beauty and wellness brand. The 4-day event pipe-line brings together the top leaders in the health and wellness field to educate and empower Australians on the latest health research to make empowered choices to support their health.

The main summit event (1st May 2025) will take place in the soon to be opened The Star Brisbane Event Centre (part of the new $3.6 billion investment Queen’s Wharf Brisbane precinct). A large-scale 1,000 person capacity event that will bring together Australia’s and America’s leading names in wellness, to educate professionals and consumers on the pioneering wellness and health trends.

Speakers at The KAILO Summit include sexologist and relationship expert Chantelle Otten, Former Australian of the year and paralympic gold medallist Dylan Alcott, celebrity trainer Jay Cardellio (former PT of J-Lo and Jay-Z), Harvard psychiatrist Dr Jane Caplan, Longevity Expert and stem cell pioneer, Dr Adeel Khan, Australia’s top fertility specialist, reproductive endocrinologist and gynaecologist Dr Devini, human design expert Krystal Woods, award-winning chiropractor and founder of Spinal Energetics Dr Sarah Jane.

In an Australian first, the wellness summit will include a live panel discussion curated by goop’s editors to debunk health trends and discuss the secrets to ageing gracefully. Each guest will go home with an exclusive goop curated goody bag valued at over $500.

“We have always been inspired by the work of goop in opening up new conversations around previously taboo subjects like menopause, sexual health and new wellness trends.,” says KAILO Co-Founder and CEO Kristy Morris. “Upon meeting the goop team in person in NYC and sharing the vision of the KAILO Summit we realised a partnership would be a natural fit due to the synergies between our brands and the alignment of our greater mission to empower global wellness through education.”

The landmark event boasts additional collaborative experiences with goop, including the VIP Live Boldly brunch exclusively for ‘goop experience’ ticket holders. Taking place at The Calile Hotel on May 2nd, it will feature a goop curated menu and panel discussion with speakers and special guest, Maggie Ciafardini, Global Beauty Executive, and former long-standing CEO of YSL beauty.

The unique event pipeline will span over the course of four days, offering guests the chance to book add-on experiences allowing eventgoers to tailor their weekend according to their personal interests. Addon options include a 2-day wellness retreat hosted by a trauma informed spiritual mentor and astrologer, Belinda Matawali, with residential stays at The Calile Hotel (May 2nd - May 4th, 2025).

Kath Merlo, co-founder of KAILO commented “We are so excited to bring this one of its kind wellness event to Australia. Since the day Kristy and I met at our sons’ school, we have been passionate about sharing with others the abundance of health resources and healing modalities available to families, and individuals, to live better lives”.

The KAILO Summit is set to be a pioneering event like no other in Australia; the must go-to event for Australia’s health conscious community. Tickets are on sale with two corporate options available, perfect if you’d like to bring your team as you’ll get $100 off per ticket when booking a half table or full table.

Visit kailo.com.au/pages/kailo-summit-2025 spaandclinic.com.au | 21

Events

Maybelline Prince

DANNÉ MONTAGUE-KING’s movie is a must-watch for skincare enthusiasts and beyond, and we got an exclusive preview screening.

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anné Montague-King, the founder of skincare brand DMK, is one of the most recognised beauty moguls in the world, with DMK being stocked in hundreds of skin clinics worldwide. Not many know about his life before DMK, his ties to Maybelline, and his immense influence for the LGBTQ+ community. This is soon to change, as Danné is just about to release his first movie, Maybelline Prince, which is telling the story of his illustrious life.

Set against the vibrant backdrop of the beauty industry, the film chronicles Danné’s - or Danny’s, as he was known then - journey from Newport Beach to Hot Springs, Arkansas, where he encounters Evelyn Williams, known as “Miss Maybelline.” As he navigates a world filled with swindlers eager to seize her Maybelline fortune, Danné discovers profound lessons about loyalty and the true essence of beauty.

The film, which stars Robyn Cruze, Greyson Chance and Elisheva Glaser, combines elements of drama and biography, offering a unique lens on an iconic figure in the beauty industry.

“It’s about a young man coming from California who was gay, openly gay, but not flaunting, and came into a town with a very powerful, wealthy, glamorous woman,” says Danné. “His mentor and muse kind of took over the city of Hot Springs, Arkansas, in a nice way. He influenced all the young people to be more than what they were. Most of them were poor. Most of them were like Rugrats street kids. He did a tremendous amount of life changing, and didn’t realise what he was really doing. That was me, and it was the kickoff for the rest of my life.”

Danné was approached by a friend who wanted to turn Danné’s book, his autobiography, which was released in 2014, into a movie, and so they produced it together. Danné thoroughly enjoyed the experience, saying “in movie productions, a lot of people are lost and forgotten about. They’re just techies, and nobody pays any attention.

But we paid attention to everybody, and I think it was a family affair that really made this film so unbelievable and so viewable.”

In August 2024, Australian media and friends of DMK were invited to an exclusive preview screening of the movie at Golden Age Cinema in Surry Hills with Danné present as well. Many in the audience praised the film for its rich storytelling and compelling performances, noting how it brings to life the challenges and triumphs of its characters.

Attendees, including DMK clinic owners, shared their thoughts after the screening, highlighting the film’s ability to inspire and provoke discussion about the complexities of ambition and the impact of personal relationships in achieving one’s dreams. The ending of the film captures how the “Maybelline Prince” went on to found a skin care dynasty of his own, DMK. Maybelline Prince is due to be released later this year.

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ommemorating 25 years of excellence and impact, SPA+CLINIC’s anniversary celebration (held at the Woolly Bay Hotel in Sydney) was a reflection of our position in the B2B aesthetics, wellness, and beauty industry. On September 3, we were joined by 80 practitioners, brand partners, and industry friends, who have supported us over the years.

The evening kicked off with a warm welcome from the SPA+CLINIC team, Nadine Dilong (Managing Editor of SPA+CLINIC), Kym Cowper (Integrated Partnership Director) and Taneesa Williamson (Online Editor), who expressed their heartfelt gratitude to the professionals, partners, and readers who have supported the publication throughout its journey in the last 25 years.

As the night progressed, a series of speeches highlighted the publication’s growth and the role it has played in shaping the industry. Key figures from the aesthetics and wellness sectors took to the stage to share their experiences and acknowledge SPA+CLINIC’s impact on their careers and businesses.

As guests mingled and shared stories late into the evening, it was clear that SPA+CLINIC’s 25th anniversary was more than just a celebration – it was a reaffirmation of our publication’s vital role in an evolving industry.

The night was a celebration of the past, present, and future of SPA+CLINIC, leaving everyone inspired and eager for what’s to come.

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The SPA+CLINIC team: Nadine Dilong, Taneesa Williamson, Kym Cowper

Events

What our guests had to say: “I just want to acknowledge how important it is for skin technicians, dermal clinicians, therapists to still have print magazines.

It is so important to keep up to date with what’s happening in our industry and SPA+CLINIC definitely keeps their finger on the pulse.”

Sarah Hughes Mediclinic Training Manager – Dermalogica

“One of the first relationships we made over five and a half years ago was with SPA+CLINIC and I must say it is one of the most generous, rewarding relationships we’ve had. I think it is one of the best publications, which is a credit to the team.”

Gareth Pepper Director ANZ, BTL

“When I first met Nadine & Kym, I felt like I was welcomed into the industry. What SPA+CLINIC does with their social media, supporting every brand and giving everyone equal attention and air time really speaks for itself. We love working with the team and are excited for what the future holds.”

“I don’t think there are two more hardworking women anywhere in this industry!

At every event, it is so refreshing to see both Kym & Nadine with fresh smiling faces and who also keep us up-to-date. We’re increasingly isolated in the industry and where the strength lies is in being connected, and that’s where SPA+CLINIC comes in.”

Dr Tania Romano (PhD) Head of Medical and Education, Skinceuticals

Dr Saras Sundrum Medical Director and Founder of Dr. Saras & Co Clinics

spaandclinic.com.au | 25

Events

Out& About Industry events, social gatherings, and brand launches lately.

Ageless Radiance Club On September 14th, the Ageless Radiance Club brought together a powerful and overlooked audience of 170 women aged 45 and over – an audience representing 41% of the female population in Australia yet often ignored by mainstream marketing. The event, hosted at the Intercontinental Hotel in Double Bay, Sydney, was a sold-out celebration of beauty, wellness, and longevity and featured 16 expert speakers, such as keynote presentations from Dr. Joseph Hkeik, Dr. Shauna Watts, Clinical Nutritionist Sarah Di Lorenzo, alongside beauty and aesthetic industry experts Olivier DuVillard, and including SPA+CLINIC’s very own Nadine Dilong.

The highly engaged audience were captivated by topics that spoke

directly to them. The day delivered with expert-led sessions that covered a multitude of topics that were targeted and pertinent to this demographic. Bahar Etminan, founder of the Ageless by Rescu podcast and publisher of BEAgeless.com.au, reflected on the event, stating, “We are a demographic of intelligent, wealthy, and motivated consumers who deserve to be marketed to with respect and integrity. The Ageless Radiance Club is a community of like-minded, inclusive individuals deeply engaged with the beauty, wellness, and longevity journey.”

Skinstitut Vitamin C Ceramide Moisturiser Launch On August 15, Skinstitut launched their latest product, the Vitamin C Ceramide Moisturiser, with a beautiful lunch at Bondi Beach’s Promenade restaurant. Hosted by internet besties Lucy Neville and Kee Reece, the event included a Q&A with questions guests had submitted prior about their most pressing beauty dilemmas. The Skinstitut team answered questions and explained why their new moisturiser is a welcome addition to the Skinstitut range.

Guests enjoyed a three-course lunch and got to take the new moisturiser as well as some other iconic Skinstitut products home to try.

Skinstitut is stocked in Laser Clinics Australia nationwide. Since being founded in 2008, Skinstitut has been known for being a no-fuss skincare brand with cosmeceutical ingredients, delivering transformative results for all skin types, and all budgets.

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Events

Get Ready With Youngblood On August 22, American professional mineral makeup brand Youngblood invited media to Arturo’s Rooftop in Sydney’s Woolloomooloo for an intimate breakfast and makeup tutorial session to discover and try the brand’s high performance products. Youngblood’s makeup products are all mineral based using clean ingredients, but are highly pigmented and deliver results you would usually not expect from a mineral makeup brand.

Guests got to have their foundation shade matched and received a makeup kit including the brand’d essential products. A standout product were the brand’s new blush sticks, which blend seamlessly offering a pop of colour on people’s faces. Another important aspect to note is that Youngblood is post-procedure suitable for minimally invasive treatments such as needling, making this brand an outstanding choice for skin clinics.

Waterlily Wellness Summit The Waterlily Wellness Summit, held at the Calile Hotel in Brisbane, marked a major milestone for Michelle Reeve, founder of Waterlily, celebrating 20 years of her botanical skincare brand and showcased Waterlily is very much the wellness leader in biotech beauty. The event brought together professionals from the spa, wellness, and beauty industries, creating an immersive experience filled with insights, inspiration, and connection.

Guests enjoyed a packed program of educational talks from industry leaders, focusing on the evolution of wellness. Dr. Libby Weaver, renowned nutritional biochemist, delved into the hormonal impacts of stress on women’s health, highlighting the link between early biological stressors and later fertility issues. Elisa Adams, CEO

of Sprout Strategy, presented key wellness trends, revealing that “more self-care” is one of the mega-trends shaping the industry beyond 2024.

Michelle Reeve emphasised the enduring ethos of Waterlily, rooted in aromatherapy and naturopathy. She urged businesses to craft wellness experiences that engage all senses and promote human connection over transactional retail. Her commitment to “biotech beauty” highlighted the future of skincare focused on science-backed, nutritionally dense formulations.

The event culminated in the Waterlily Wellness Awards, where Waterlily’s stockists were honoured for their dedication and devotion to the brand. spaandclinic.com.au | 27

Business

Open For Business The latest spa and clinic openings to know about.

The Aesthetic Studio, Bendigo The cosmetic nurse-led clinic in Bendigo CBD has been beautifully transformed, merging the charm of its heritage with contemporary elegance. With the expertise of interior designer Shay Conway, they created a space that is both luxurious and welcoming.

Stepping through the entrance, you’re greeted with decorative archways and beautifully restored timber floors.

The rich burgundy floor-to-ceiling drapes, marble stone benchtops throughout, and custom joinery featuring exquisite blood mahogany are huge statements. These modern touches complement the building’s historic elements, like the intricate cornicing, and timeless skirting boards, all carefully preserved to honour the property’s 100-year-old stories. The clinic is where the

Contour Clinics, Bondi Junction Contour Clinics is excited to open its new location in Bondi, expanding its top-tier cosmetic medical treatments to Sydney’s eastern suburbs. Their clinic offers stunning views of Sydney Harbour and embodies their commitment to excellence and innovation. The expert team of highly qualified healthcare professionals specialises in cosmetic medicine, bringing years of experience to every procedure. They’re equipped with cutting-edge technology, allowing them to offer the most advanced treatments in the field. Their comprehensive suite of services includes nonsurgical cosmetic procedures, advanced laser therapies, and medical-grade facial treatments, all designed to enhance natural beauty and boost confidence. Contour Clinics pride themselves on a personalised approach, tailoring treatments to each client’s specific needs and goals.

Contour Clinics prioritise transparency and client education. Their team of experienced doctors provide comprehensive information about each procedure, empowering clients to make informed decisions. Safety is paramount, and they adhere to the highest medical standards. The Bondi clinic represents Contour Clinics’ dedication to bringing world-class cosmetic treatments closer to their clients, offering expert care in a state-of-theart facility. contourclinics.com.au 28 | SPA+CLINIC

grace of history meets the sophistication of new design, providing a unique and comforting environment for all of their clients. It’s more than just a space for treatments; it’s a celebration of beauty, past and present. The team are proud to provide such a beautiful clinic to Bendigo and surrounds. theaestheticstudiobendigo.com.au

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Sanctum Medical Aesthetics, Noosa In exciting news for Noosa locals, Sanctum Medical Aesthetics has debuted their latest clinic in Noosa Junction. Known for their approach with the latest aesthetic technology, Sanctum Medical Aesthetics delivers a wide array of treatments designed and overseen by experienced clinicians.

Founded in Hobart in 2011, Sanctum already has an established reputation with two other locations, including a Launceston clinic that opened in 2021. The team, which includes doctors, nurses, and dermal therapists, brings decades of expertise in

areas like bio-rejuvenation, pro-ageing, skin health, and sun damage repair.

Dr Asha Ram, Founder and Director of Sanctum Medical Aesthetics, is a Cosmetic Physician who has been at the forefront of aesthetic medicine for over 25 years. Dr Ram describes the new Noosa clinic as “a true sanctum, an urban skin sanctuary that reflects our respect for individuality while delivering rejuvenation and visible results in a trusted, professional environment.” sanctummedical.com.au

Skin x Lulu Aesthetica, Camperdown Skin x Lulu Aesthetica is Sydney’s inner west skin concept clinic, bringing a fresh and innovative approach to skin wellness in Camperdown.

Nestled in the heart of this eclectic community, the boutique clinic offers a highly personalised service designed to help clients achieve the best version of themselves. Skin x Lulu combines cutting-edge laser technology with a carefully curated selection of premium skincare brands, including Universkin, Dermalogica Pro, iS Clinical, Fillmed, and the SPF-favourite, Airyday.

Founder Jamal has designed the clinic to meet the needs of Sydney’s inner-city clientele. “Each skin is different, and so is each individual. Our treatments are bespoke, targeting long-term skin health and natural, refined results,” Jamal explains. With two treatment rooms and state-ofthe-art aesthetic technology, Skin x Lulu offers an intimate, results-driven environment. Skin x Lulu Aesthetica represents a new wave of skincare in Camperdown, combining innovation, education, and a commitment to personalised, long-term skin health. luluaesthetica.com.au spaandclinic.com.au | 29

Business

Your Silly Season Business Insurance Checklist December is probably the busiest time of year for beauty professionals. To make sure you’re prepared for every eventuality the silly season brings, you may want to consider reviewing your insurance policies.

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t’s a good idea to review your insurance policies regularly to ensure your cover still suits your business needs. For example, it could be a good time to review your insurance if you’ve recently invested in new, high-end equipment, relocated to larger premises, or added additional services to your offerings.

If your circumstances change, but you forget to update your insurance, then you may find that your policies don’t offer you the cover you need should the worst happen. Having inadequate cover (or no cover at all) could potentially lead to business disruptions and financial losses at the busiest time of the year – something no salon owner wants to deal with during the silly season.

Your insurance checklist If you haven’t reviewed your insurance for a while, now may be the time to do it – especially if your circumstances have changed. You may want to consider updating your policies to make sure you have adequate cover to avoid being underinsured, or think about purchasing new policies that provide cover more in line with your current business needs.

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Check out the following types of common business insurance beauty professionals typically have:

Public Liability insurance No doubt your salon, spa or clinic is a busy place to be. You likely have customers, suppliers, reps and delivery drivers coming and going every minute of the day. And while you strive to create a safe risk-free environment for everyone, accidents can happen.

Public Liability insurance covers you if a third-party claim that your negligent business activities caused them injury or property damage.

If you have a commercial lease, then your lease may require you to legally hold Public Liability insurance. If that’s the case, you may want to make sure you’re still meeting the minimum cover specified in your agreement.

Professional Indemnity insurance As a professional working in the wellness and beauty industry, you

Business

probably have clients asking for your professional advice on a wide range of topics. Professional Indemnity insurance covers you for losses claimed by a third party and defence costs due to alleged or actual negligence in your professional services or advice. You may also find it helpful to review or update your existing policy if you’ve just begun to offer new services.

Cyber Liability insurance It’s highly likely you rely on some form of technology to help you run your business. Unfortunately, this means that you may be vulnerable to various cyber threats.

If you have a website, accept online payments, use an EFTPOS machine or rely on any other type of technology to run your business, you may wish to consider Cyber Liability insurance. This type of insurance covers losses from claims arising from data breaches and cyberattacks as well as business interruption and remediation costs following an actual or threatened data breach.

Contents insurance Contents insurance can be included in your Business Insurance Pack. It covers your contents and stock in the case of a fire, storm, malicious damage, or another type of event listed in the policy wording.

If you currently have Contents insurance, but have not reviewed or updated your policy in some time, it may be time to revisit it to make sure it’s still up to date. This can help to make sure your

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contents and stock are insured for the right amount. For example, if you’ve recently bought new equipment or extended the range of stock you have on offer, it may be a good idea to review their value and what your cover limit is.

Theft insurance If you run a salon, clinic or spa, you probably have a lot of expensive equipment, tools and products that you need for specific treatments – not to mention the electronic equipment you use to run your salon, like your laptop, tablet, phone or other devices.

Theft insurance can cover your contents or stock from theft, attempted theft or armed hold up. Damage to the building, locks and safes as a result of a covered event will also be covered.

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Visit them at BizCover.com.au or call them on 1300 805 821. © 2024 BizCover Pty Limited, all rights reserved. ABN 68 127 707 975; AFSL 501769 The provision of the claims examples are for illustrative purposes only and should not be seen as an indication as to how any potential claim will be assessed or accepted. Coverage for claims on the policy will be determined by the insurer, not BizCover.

This information is general only and does not take into account your objectives, financial situation or needs. It should not be relied upon as advice. As with any insurance, cover will be subject to the terms, conditions and exclusions contained in the policy wording.

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25 Years Of SPA+CLINIC

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Managing Editor NADINE DILONG reflects on the past, present, and future of our industry.

spaandclinic.com.au | 33

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The SPA+CLINIC team left to right: Nadine Dilong, Taneesa Williamson, Kym Cowper

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years, a quarter of a century – that’s a long time. Long enough for married couples to celebrate the day with a substantial party, long enough for certain movies to get screened in theatres again, and definitely long enough for a print publication to celebrate. You see, print magazines have gone through a tough time in the past 10 years. The digitalisation and social media have changed the game for ‘slow media’, advertisers have shifted their focus on google ads and other digital ways to communicate with their audiences, and society has neglected to slow down and actually read a physical copy of a book or magazine, instead opting to look at screens all day.

You would have noticed a lot of consumer magazines, especially in the fashion and beauty space, have disappeared from newsstands in the past few years, and have either gone digital only, or folded altogether. This is why it makes me so proud to write these words… SPA+CLINIC magazine has been in print for 25 years, and we’re not going anywhere.

We’ve even survived the pandemic, and it’s all because you, our readers and brand partners, keep supporting us and see the value of an industry magazine that is created to inspire, educate, and inform.

The covers on the previous two pages show the evolution of our industry, and the magazine as such.

Launching as ‘Spa Australasia’ in 1999, the focus was on wellness and spa treatments as the first day spas had emerged in Australia. What once was an industry based on massages and fluffy facials, morphed into a highly sophisticated space for medically backed treatments that are often about longevity and – let’s be honest – looking younger for longer.

The rise in popularity of injectables in the early 2000s changed the game, and along with the wrinkle smoothing and volume adding jabs came the democratisation of Plastic Surgery, as well as nonsurgical treatments using lasers and other devices. The

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industry exploded and skincare, as well as regular visits to your skin specialist became a form of selfcare. With this change and shift in focus, our publication was rebranded as ‘SPA+CLINIC’ in 2014, and has since been Australia’s leading B2B publication for the mediaesthetic and wellness industries.

When I joined as Managing Editor in 2017, my goal was to offer our readers information they couldn’t get anywhere else, and really focus on our niche industry without blurring the lines between professional and consumer content. There were enough ‘lifestyle’ consumer titles out there, and I didn’t see the need for yet another publication to talk about healthy recipes and lipstick shades for every season. The articles in SPA+CLINIC were supposed to be written by industry for industry, and so I immersed myself in countless medical and spa conferences over the years to find out what really matters to our audience of dermal therapists, cosmetic nurses, doctors, spa professionals etc.

Throughout the past seven years, we’ve put on trade events, recorded podcasts, filmed webinars, done countless photo shoots, interviewed the best in the industry, shared our day-to-day on social media, and of course, published four issues of SPA+CLINIC magazine each year.

I am proud to say that our content has become ultra focused, newsworthy, and – I hope – actually helpful to our readers. The connections and relationships that my team and I have nurtured over the years are everything to us, and we do not take them for granted. A publication like ours can only exist thanks to brands advertising with us, and I am so happy that we offer these brands a valuable platform to communicate their messaging to our audience.

I truly hope I get to write another editorial like this for SPA+CLINIC’s 50th anniversary, and I know that with your support, it’s only a matter of time.

Thank you.

Nadine

Business

We Need To Address The Concerning Rise Of ‘Ghosting Behaviour’ You’ve probably been ghosted by a patient, but are you doing the same to the brands that work hard to support you? GARETH PEPPER would like you to reflect on your own behaviour.

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Communication Is Key in Challenging Times

magine this: You have a client booked for a treatment at your clinic. You’ve spent a significant amount of time on the phone, passionately pitching your services, detailing the benefits of your treatments, and emphasising the value of your clinic.

You’re confident they’re ready to make a meaningful investment in a treatment package – an investment that would not only benefit them but also help you cover your clinic’s overheads.

Now, imagine the disappointment when this client doesn’t show up. No calls, no messages – just complete silence. You’ve been ghosted.

Unfortunately, this scenario is all too familiar to businesses in the medical and aesthetic industry. Many of the top companies in this field, including those pioneering new technologies and revolutionary treatments, are often on the receiving end of the same unresponsiveness from clinic owners and their representatives.

We recognise the financial pressures and uncertainties many clinics face today. It’s a difficult environment for everyone. But in these challenging times, transparency and communication are more important than ever.

It’s okay to ask for more time to make a decision. It’s okay to decline an offer or explain why plans have changed. Honest communication allows all parties to move forward in a constructive manner.

Successful clinics around the world understand the value of maintaining strong relationships with their sales representatives and industry partners. These relationships are more than just transactional; they’re crucial to a clinic’s ongoing success. Staying connected with industry partners means staying informed about the latest technologies, market trends, and new techniques – elements that can make a significant difference in a clinic’s competitiveness.

The Industry at a Glance

A Collective Industry Challenge

In the world of medical and aesthetic treatments, numerous companies are tirelessly developing the latest technologies and products. Their mission is to enhance the well-being of patients while providing clinic owners with cutting-edge tools to improve their practice. These companies pour vast resources into research, development, and regulatory compliance, ensuring their products meet the highest standards before reaching the market.

But just like clinics, these companies face significant pressures. They have large overheads, operational costs, and other key obligations.

Despite these challenges, they remain steadfast in their commitment to delivering top-quality products and services to clinics, working hard to maintain a high standard in the industry.

This issue of unresponsiveness is not unique to any one company. Many businesses in the medical and aesthetic industry are experiencing the same frustrations. As a relatively small and interconnected field, we have the chance to create a culture of cooperation, understanding, and professionalism. With new regulations and rapidly changing market conditions, maintaining open lines of communication is vital for everyone involved.

Even if we don’t have the perfect solution for your needs at this moment, we are always innovating and evolving. The right product or technology for your clinic may be just around the corner. By keeping the lines of communication open, we can work towards building lasting relationships that will benefit both your clinic and the broader industry in the long run.

The Importance of Strong Partnerships For continued innovation and growth in the medical and aesthetic fields, collaboration between these companies and clinic owners is essential. Clinic owners are critical partners in bringing new treatments and technologies to the public. Together, they play a pivotal role in pushing the industry forward.

Unfortunately, there has been a troubling rise in ‘ghosting behaviour’ from clinic owners and their teams, even at the most basic levels of communication. It’s ironic, and even disheartening, to see those who have experienced ghosting themselves repeat this behaviour towards their industry partners.

Moving Forward Together In an industry as dynamic and competitive as ours, mutual respect and understanding are key to thriving. Let’s commit to maintaining professionalism and open communication. Together, we can overcome challenges, foster innovation, and ensure that the medical and aesthetic fields continue to advance. By working hand-in-hand, we can all achieve greater success.

Gareth Pepper is the Director ANZ for BTL Aesthetics. btlaesthetics.com.au spaandclinic.com.au | 35

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The Road Ahead

ABIC’s STEF MILLA on the state of the Industry Occupations Review

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n 2024, the beauty and aesthetic industry is undergoing significant transformation. At the core of this shift is the Australian Bureau of Statistics (ABS) and its ANZSCO (Australian and New Zealand Standard Classification of Occupations) Review, which will shape the classification of occupations across a variety of industries, including ours.

We have seen firsthand how vital this review is for the future of our industry, and we are proud of the role that every participant of the review process has played in ensuring that the voices of our members and industry stakeholders are represented accurately. Yet, the journey does not end here, in fact it has just begun. Before we explore the road ahead, let’s recap.

Who is the ABS and What is the ANZSCO Review?

The ABS is Australia’s national statistical agency, responsible for collecting, analysing, and disseminating essential data that informs public and workplace policy and regulation, workforce planning, and economic decision-making. One of their key functions is to maintain the ANZSCO, a system that classifies and codes occupations in Australia and New Zealand. This system forms the backbone of our society’s entire workforce, including planning, education, funding, regulatory frameworks, and even visa categorisation.

The ANZSCO Review is a comprehensive evaluation of occupational categories and definitions. The goal of this review is to ensure that occupations are accurately classified based on the evolving nature of work across various industries. For the beauty and aesthetic sector, this review is crucial because our industry has seen significant changes in recent years, from the rise of advanced skin therapies, modality and technologies, to increased regulatory oversight. Accurate occupational classification will determine how our industry is funded, regulated, and perceived by policymakers and the public.

How the ANZSCO Review Impacts Our Industry For beauty and aesthetics, the ANZSCO classifications impact everything from government funding for education to regulatory changes and visa approvals for skilled professionals.

More importantly, these classifications affect how our industry is recognised and understood by government bodies and the general public. An accurate classification allows for better workforce planning, ensures appropriate education and training programs are funded, and helps protect the professional standards of our industry.

Occupations that are not properly classified risk being overlooked in important government decisions around funding, support, and regulation. For example, if certain advanced aesthetic roles are not recognised in the ANZSCO, it could limit access to governmentsupported training programs or immigration pathways for skilled professionals. This is why the ANZSCO review is so pivotal—it has the power to shape the future of careers within our industry.

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ABIC’s Role in the ANZSCO Review As the peak body representing beauty and aesthetics, ABIC has been at the forefront of advocating for the accurate classification of occupations. In 2023, we called for member feedback in the first stage of the Personal Services ANZSCO Occupations Review for our industry. Our members’ feedback formed the basis of our first proposal, which was submitted to the ABS in December 2023.

When the ABS released their Stage 4 notification of the revised ANZSCO proposal in July 2024, ABIC immediately sought feedback from both our members and the wider industry.

Throughout late July and August, we conducted an awareness campaign, held industry meetings, and launched surveys to gather your insights. We carefully reviewed the feedback and presented a full survey report to the ABIC SelfRegulation Committee, composed of industry stakeholders, on September 4th.

The Self-Regulation Committee then refined the proposal based on your feedback and created a semi-final proposal. This proposal was reviewed by the ABIC Council and other key industry bodies, including the Australian Society of Dermal Clinicians and SACSA. The semi-final version of the proposed occupations was released in September 2024, and ABIC submitted the final proposal to the ABS on September 6th, 2024.

Now, we await the ABS’s final determination, which is expected in December 2024.

What’s next?

We hope that our proposed occupational framework will be accepted.

However, there is a possibility that it will not be realised in its entirety.

Therefore, should we feel that the outcome does not align with the needs of our industry, we are prepared to appeal. This is not the end of the journey but rather a pivotal step in securing the recognition and support our industry needs to thrive. We understand that not everyone will be satisfied with the final classifications. However, it’s important to remember that this is a collective effort, and our strength lies in our unity.

We want to encourage more people to pursue careers in our industry, highlighting the richness and diversity of roles available – from hands-on practitioners to business leaders, educators, and innovators.

Our goal is to create an industry that is not only thriving with innovation but also unified in its vision for the future.

This is an exciting time for our industry, but it’s also a time that calls for unity. The more of us who come together, the stronger and more accurate our representation will be when we advocate to the government.

If you’re not already a member of ABIC, we encourage you to join us. Together, we can continue to shape the future of our industry, ensuring it grows, prospers, and remains a place where careers are rich with opportunity.

You can find more information at https://theabic.org.au/memberships

What ABIC membership

can do for you

The Aesthetic & Beauty Industry Council provides you with the best industry tailored support for the success and advancement of your professional spa, beauty salon or aesthetic clinics.

We represent you, as your trusted voice and influential representative body.

"Grow & succeed while saving money & time, we make it easy for you to be in business" HR & IR industry experts to take care of all your staffing needs Daily access to advice from experienced ABIC Facilitators Contracts, templates & protocols for every area of your business An extensive library of expert created - success, business, staff & industry resources Education & networking sessions with sought-after industry specialists The latest industry legislation, news & updates to ensure you are compliant Special member prices from suppliers, insurance & business service providers

Sign up today by visiting www.theabic.org.au

Introducing ABIC, Your New Team Member For Just $19 Per Week CLINIC MEMBERSHIP

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Business

How To Optimise Your Online Store For A Seamless Customer Experience LYN NGUYEN shares how small changes to your website can make a world of difference for your clients.

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n today’s digital world, your website is often the first point of contact a customer has with your brand. Offering a seamless online experience has never been more important. Your online store needs to help users understand, relate to and trust your brand so that they can ultimately go on to buy your products and/or services.

Whether you are experienced with e-commerce or just starting out, there are many ways to ensure a first-class user experience.

Provide clear and succinct product information As a beauty or wellness business, you likely sell products that warrant careful consideration before purchase. The way you describe and display product information can make or break your sales funnel. Your products and service descriptions should be short, sharp and simple. Include professional imagery and highlight key features, benefits and usage directions.

Balance is key. While you want to ensure that customers are wellinformed, you also don’t want to overwhelm them. Spare the educational content here and instead, save it for long-form blog posts on your website.

Incorporating relevant keywords that are tailored to your target market on your product page and blog posts will also enhance Search Engine Optimisation. This will help attract further traffic over the long run.

Frequently asked questions (FAQs) to stay one step ahead Show your customers you know them best with a detailed FAQs page. By having this information readily available, you save time from having to answer the same questions, while also reducing the risk of customers leaving your site to find it elsewhere. In this way, you ensure the customer experience is centralised around your online store, increasing your conversion rate.

To anticipate the questions customers may ask during the consideration stage, particularly for beauty and wellness brands, consider answering: • What are the benefits of this product?

• What are the key ingredients?

• What skin type does the product cater to?

• What are potential allergens?

• How should I use this product?

• What are the shipping and return policies?

Customer personalisation with quizzes Gamify the online shopping experience with a quiz! This is an exciting and engaging way to help customers find their ideal product from 38 | SPA+CLINIC

your suite. Consider how you can tailor product recommendations by skin type, wellness goals and other concerns. Quizzes can be easily integrated into your site’s menu, making for a fast-tracked and uberpersonalised experience.

Categorise products for easy navigation One of the easiest ways to elevate the shopping experience is through clear-cut categories. Click onto any established online store and you’ll see a menu that catalogues each product and/or service.

Beauty and wellness products and services can be grouped by brand, popularity, body area and seasons (just to name a few).

Categories highlight the diversity of your range and make navigating your site a breeze.

Make discounts visible and easy to apply In today’s competitive landscape, discounts and promotions can often be the final push for customers completing a transaction. While tailored promotions can be an effective sales strategy, many forget to make the redemption process easy for the end user.

Remember to: • Make your promotion unmissable with a simple banner at the top of your site or a pop-up window • Emphasise the promotion on applicable product pages to remind customers of potential savings • Review codes on a regular basis to ensure they are active • Make the codes timely to convey a sense of urgency By having a frictionless checkout process, you will significantly mitigate cart abandonment and increase conversions.

Mobile-friendly design In the age of smartphones, most customers will be shopping your site from a mobile device. Having your website fitted and enhanced for smaller screens is a non-negotiable for an optimal omnichannel presence. Users should have the same smooth shopping experience no matter what device they access your site from, with product details, payment options and customer support just a few taps away.

By putting the customer first and anticipating how they will engage with every touchpoint of your site, you can build trust, ensure customer satisfaction and increase your conversion rate.

Lyn Nguyen is the Founder and Operations Specialist at Auvie Consultants. auvieconsultants.com

Business

Quick Business Tips From Natalia, Founder of NNC Pro Beauty Salon What was it like opening your own business in Australia nine years ago?

Opening my beauty boutique in Darlinghurst nine years ago was a thrilling and challenging journey. Coming from Brazil, I navigated different business practices and market expectations, but my passion for beauty and determination to succeed kept me going. Building a loyal clientele and watching my salon grow into a beloved spot in the community has been incredibly rewarding.

How have your client’s expectations changed and how do you accommodate that?

Clients today seek natural-looking brows, fluffy and healthy lashes, and organic hair treatments. At NNC Pro Beauty, we not only meet these expectations but also provide an exceptional experience. We focus on delivering top-quality services and treatments, making each visit memorable and tailored to their needs.

What have you learned about running a small beauty business ever since?

What would be your number one tip to attract new clients?

I’ve learned a lot over the years. Running a small business is a continuous learning process. After COVID, while many businesses closed, we stayed strong by adapting and focusing on our strengths.

Being resilient and flexible has been key to our growth. Embracing change and listening to our clients has helped us thrive despite the challenges.

My number one tip for attracting new clients is to build a strong online presence. Showcase your work with high-quality photos and engaging content on social media, and encourage satisfied clients to leave reviews.

This helps build trust and draws potential clients in by demonstrating the quality and value of your services.

Any time of day or night This magazine is quarterly but we’re available 24/7 across social media.

From the latest spa openings to behind-the-scenes private launches of the latest products and services, SPA+CLINIC is your key to success.

Connect with us now @SPAANDCLINIC @SPACLINICMAGAZINE http://bit.ly/SpaClinicLI

nncprobeauty.com.au

Business

Here’s How Hiring A Professional Photographer Will Elevate Your Business Elevate your spa or clinic’s branding through high quality photography and videography, as captured by Esteban, Founder of Studio La Tessa.

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n an industry where image matters, the right photography can define a brand. For businesses in the aesthetic, beauty, and wellness sectors, showcasing professionalism through headshots and event coverage is essential.

Esteban La Tessa, owner and operator of Studio La Tessa, has mastered this art, offering lifestyle photography and video production services across NSW, QLD, and Victoria, with availability for interstate and international projects. He has worked with countless professionals in the beauty, aesthetic, and wellness industry and has also been behind the lens for some of SPA+CLINIC’s cover stories.

Tell us about your experience in photography and how you got started.

I started my career assisting fashion and advertising photographers when I moved to Sydney in 2003. While it was tough at first making connections, I soon built relationships with iconic brands like Chanel, Burberry, and Porsche. My background in wedding and event photography also helped me develop the ability to engage and photograph a wide range of people, from models to CEOs.

What do you believe is most important in commercial photography?

Building a connection with my subjects is essential. I’m naturally a people person, which allows me to make clients feel comfortable in front of the camera. Growing up in Argentina and Germany gave me a passion for languages and cultures, which helps me relate to people from all walks of life. That personal connection translates into more genuine, engaging photographs.

Why should businesses, especially in beauty and wellness, invest in professional photography?

In today’s digital world, an online presence is more important than ever, especially with the constant demand for fresh content on social media. Engaging a professional photographer is crucial for creating high-quality images that stand out and help brands make an impact. Professional images elevate the brand and convey trust and authenticity to potential clients.

What kind of photography does Studio La Tessa specialise in?

Esteban La Tessa

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We focus on professional headshots and event photography, as well as videography, especially for businesses in the beauty and wellness industry. Whether it’s a clinic owner looking for polished team headshots or a brand hosting a large event, we ensure every moment is captured with precision and style.

To get in touch with Esteban, visit stuidolatessa.com

Sponsored

The Power Of Connection And Human Touch

AMANDA GIACCA, Director of Thérapie Skin and Beauty shares how she has made a meaningful impact through her skin clinic.

What inspired you to start Thérapie Skin & Beauty, and how has the journey been since its inception?

Thérapie Skin and Beauty has morphed into a clinic that aligns with my own personal motto, being “When I look good, I feel good and then I do good”. Meaning that when I’m more confident within myself, I am more present with those who matter most to me, I’m a better employer, a better wife and mother and a more productive member of my community, and I want that for every client that walks through my doors. What began as a typical “beauty salon” offering massages, skin, nail and pedi services and spray tans in 2017, has evolved over the past eight years to align with my passion, being advanced skin services.

Can you share your core philosophy when it comes to skin and beauty treatments, and how it sets your clinic apart?

Understanding the needs of our clients begins with a thorough consultation, this is where we begin our journey, establish a connection and build trust, which then allows our clients to share their concerns, and together we create a bespoke treatment plan that is completely as unique as they are.

What steps do you take to ensure that every client has a unique and positive experience at your clinic?

Our client experience begins well before they step foot in our clinic.

It incorporates not only social pages and website but how we interact with them leading up to their appointment, and this also continues well after they leave. We maintain contact with them in between their appointments as well, to help with any questions they have.

Your clinic offers a range of specialised treatments.

How do you decide which services to offer, and how do you stay updated with the latest industry trends?

Included in our consultation is a clinical assessment, this is where we conduct a thorough physical assessment of their skin and report

on our observations along with the supporting evidence from our diagnostic imaging. At this point our Dermal Therapists then work with their client to determine which treatments will target their concerns.

Typically we don’t feel the need to ‘keep up with trends’ as often they are very short lived. We prefer to stick to evidence based and clinical grade treatments that deliver real results.

What have been some of the biggest challenges you’ve faced in the beauty industry, and how have you overcome them to achieve success?

Adapting to meet the needs of the current climate has meant that we need to be flexible in our offering and pivot to ensure we are meeting those needs.

How do you see your clinic contributing to the local community in Daisy Hill?

Self-care and confidence is a topic I can talk about for days, so I see our role in providing these to our community as a critical one. Currently most of us are stressed, tired, exhausted, confused, and overwhelmed and I see our role in not only providing skin services but also the power of connection and human touch one of necessity, not luxury.

What are your future goals for Thérapie Skin & Beauty, and where do you see the business in the next five years?

I would love to expand into a women’s wellness hub where we will not only be offering amazing skin services but also consulting professionals such as naturopaths, nutritionists, psychologists, remedial massages and yoga. A real one-stop wellness destination.

What advice would you give to someone looking to start their own beauty clinic?

Business ownership is an extreme sport and a lonely one at that. Get yourself a business coach from the very beginning, I couldn’t do what I do without Chrissy Alger from Freedom Mastery. spaandclinic.com.au | 41

Business

Krystian Szuba and Bebe Tao

Cryomed Aesthetics Appointed Exclusive Distributor for Cynosure What it means for Australian clinic partners of the brand

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ince 15th October 2024, Cynosure Australia has transitioned from their current direct model to a distributor model in Australia and New Zealand. EBOS Aesthetics Pty Ltd, trading as Cryomed Aesthetics, is now the exclusive distributor for the Cynosure portfolio in Australia and New Zealand.

Cryomed exclusively manages the sales, clinical education, marketing, promotions and servicing of all Cynosure products in ANZ moving forward. Alongside Cryomed’s established presence in the ANZ medical aesthetic market, the company was also appointed as the exclusive distributor of Lutronic products in July 2023. This appointment solidifies Cryomed’s position as the leading distributor in the ANZ market and the most suitable partner for the new Cynosure Lutronic organisation.

“Cynosure Lutronic represents the uniting of two leading global providers of energy-based medical aesthetic devices, dedicated to elevating global aesthetic standards through innovation and enhanced patient outcomes.

With a market-leading portfolio, our priority is to partner with top-tier distributors to ensure a seamless experience for practitioners and their patients. Sharing similar values and a commitment to exceptional customer service, we are pleased to partner with Cryomed for this new chapter of Cynosure in Australia and New Zealand.”

What This Change Means To Customers 1. Enhanced Customer Service: Cryomed’s highly trained and experienced customer sales and clinical teams will provide expert support and product knowledge, ensuring customers receive exceptional service and prompt assistance for all Cynosure device enquiries.

2. Improved Technical Support; With service technicians located in every state, Cryomed’s broad network of service specialists will be trained and resourced to deliver timely and efficient technical service solutions, to minimise system downtime and clinic disruption.

3. S treamlined Operations: As ANZ’s leading aesthetic energybased device distributor, Cryomed is based in Sydney and also has offices in Melbourne, Brisbane, Perth and Auckland. Cryomed has achieved its market position and built its strength based on a dynamic and diverse team of expert industry professionals with extensive experience in the medical, cosmetic and aesthetics fields. With over 10 years’ experience servicing the ANZ market, Cryomed understands the needs of small to large aesthetic businesses and importantly prioritises the delivery of exceptional return on investment for its customers.

Bebe Teo, Senior Vice President, Cynosure Lutronic APAC

“I am very proud and excited to announce Cryomed Aesthetics will become the exclusive distributor for Cynosure Australia. Our distribution partnership with Lutronic began in July 2023, and we’re excited about the opportunities this expanded partnership with Cynosure brings for our partners in Australia and New Zealand. The combination of Cynosure and Lutronic’s premium and cutting-edge technologies, will significantly expand our portfolio and offer an extensive range of innovative aesthetic solutions. This strategic alignment not only solidifies our market position as the leading aesthetics distributor in Australia and New Zealand but also reaffirms our commitment to delivering advanced technologies and exceptional service to our partners.”

Krystian Szuba, General Manager of Cryomed Aesthetics

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What to Expect: Both Cynosure and Cryomed are committed to making this transition as seamless as possible for their valued customers and partners. Over the coming weeks, Cynosure and Cryomed will provide guidance and/or reach out to transition Cynosure’s current customers and partners to Cryomed for all service, clinical, sales and other account enquiries.

For any questions or additional information, please contact Cynosure Australia on +612 9484 4546 or email them at infoaustralia@cynosure.com

Sponsored

Making A Difference KARLA MCDIARMID is more than a trailblazing skin clinic owner, she also makes a difference in her community through her humanitarian work.

What motivated you to purchase Macquarie Medi Spa in 2002, and what has been the highlight of your journey?

My journey started at 16 when I moved to Sydney to study beauty and work at Dermalogica. After realising the city was too expensive, I returned to Bathurst and worked at a salon where I’d completed Year 10 work experience. When the owner wanted to sell, I seized the opportunity. The highlight has been watching the business grow and forming meaningful connections with our clients, team, and the community.

Macquarie Medi Spa has won numerous awards. What do you believe is the key to your success in the beauty industry?

Passion is at the heart of my success — I genuinely love what I do every day, and that energy keeps me going. Adaptability and continuous improvement are also crucial.

Over the years, we’ve refined our services, learned from setbacks, and eventually began winning awards. Sharing knowledge with my team and focusing on education ensures we’re all growing together. My advice to aspiring entrepreneurs is simple: never give up, believe in yourself, and keep striving to improve daily.

How do you ensure your team stays updated with the latest trends and techniques?

We emphasise constant training. We work with brands that provide ongoing education, ensuring our team stays updated on the latest treatments and innovations. I encourage the team to try treatments elsewhere and bring fresh ideas back to us. I also regularly assess services to maintain high standards and spot areas for improvement.

What advice would you give to aspiring entrepreneurs in the beauty and wellness sector?

Self-care is essential to avoid burnout. Get experience with various employers to learn different skills, and price your services correctly from the start. Focus on your

own unique vision — don’t get distracted by competitors or social media. Building a successful business requires staying true to your path and keeping your focus forward.

What inspired you to engage in humanitarian work alongside your career in the beauty industry?

Helping others has always been a personal passion, and I’m fortunate to have a team that supports my volunteer work. Partnering with generous companies like Sothys and Dermalogica has allowed us to make an even bigger impact. These brands help by donating products and sponsoring events that support local causes. Giving back — whether it’s helping healthcare workers, raising awareness for cancer, or supporting local charities — fills my heart and adds meaning to what we do.

Can you share some key humanitarian projects you’ve been involved in and how they’ve impacted the community?

We host an annual pink fundraiser for Breastscreen, and I’m proud to volunteer with Lifeline as a Crisis Supporter trainer.

It’s been life-changing to help clients and team members through tough times. I also work with WIRES to rescue wombats, and organising Bathurst’s Fashions on the Field has been a fantastic way to help boost tourism.

These efforts have made a real, positive difference in our community, and I’m proud to be part of them.

What are your goals for the future, both for Macquarie Medi Spa and your humanitarian work?

We’re expanding our Bathurst location, doubling its size to offer more services and create new job opportunities. On the humanitarian front, I plan to continue working on wildlife rescue, educating students about wellness, and supporting local charities. Our goal is to keep growing both the business and our positive impact on the community, staying true to our values of giving back and making a difference. spaandclinic.com.au | 43

BUSINESS

Navigating the Recent TGA Restrictions: Two Different Points Of View We speak to two RNs and Cosmetic Injectors, BROOKE from Rejuved and KELLY GEORGE from Kelly George Aesthetics to learn more about how exactly the recent TGA changes have impacted their businesses.

Nurse Brooke, Rejuved

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ver the recent years the cosmetic industry in Australia has seen significant changes with the introduction of stricter regulations by the Therapeutic Goods Administration (TGA). These new restrictions have had a profound impact on how cosmetic clinics and medical practitioners within the industry operate, as well as how patients are educated about cosmetic procedures. While some may view these changes as limiting, they have also introduced new opportunities for both practitioners and patients to enhance the quality of care and safety in the industry.

The TGA’s recent crackdown on cosmetic injectables and other related procedures has been primarily driven by safety concerns.

Among the new regulations are more stringent guidelines on advertising, prescribing, and the qualifications required to administer cosmetic treatments. These changes aim to ensure that patients are fully informed of the potential risks and benefits of cosmetic procedures and that practitioners are held to the highest standards of medical care. For example, clinics are now required to follow strict protocols when advertising cosmetic services, avoiding misleading claims and ensuring that patients receive proper consultations before undergoing any treatments.

For clinics, including my own clinic, these regulations have undoubtedly reshaped day-to-day operations. One of the most significant impacts has been the shift in how we engage and educate our patients online. Previously, patients might come in with preconceived notions of what treatments they wanted, often influenced by social media trends or celebrity / influencer endorsements. These patients also usually had access to online pricelists and had a preconceived idea as to what the cost of treatment would be, even if it wasn’t the best treatment option for them at the time.

Now, with the TGA’s new restrictions in place, as an industry there is more of a focus to provide assessments and advice based on the individuals concerns and presentations before proceeding with any cosmetic treatment.

44 | SPA+CLINIC

Brooke

While this added step may initially seem like a hurdle or restriction, it has led to an interesting and positive development. Patients are now more open to being led by practitioners during consultations.

This shift allows us, as experts, to guide them towards treatments that are genuinely in their best interest, rather than merely fulfilling a request for the latest cosmetic trend or being influenced by their peers online. In many cases, this has fostered a deeper level of trust between practitioners and patients, creating a more personalised and medically sound approach to cosmetic care.

A New Approach The recent changes in TGA regulations have also necessitated a transformation in how we educate our patients. Patients today are more informed than ever, but this wealth of information can sometimes be overwhelming or even misleading. The TGA’s guidelines encourage a more transparent and ethical approach to patient education, ensuring that they are not swayed by unrealistic expectations or aggressive marketing tactics. In our clinic, we have taken this opportunity to

BUSINESS

enhance our educational process. During consultations, we focus on providing clear, evidence-based information about the risks, benefits, and realistic outcomes of various cosmetic treatments. This shift has been well-received, as patients appreciate the opportunity to make informed decisions with the guidance of qualified professionals.

While the new TGA restrictions have introduced some challenges to the business, they have also opened doors for growth. By emphasising safety, ethics, and patient-centered care, we can set ourselves apart in an increasingly competitive industry. The evolving landscape of cosmetic medicine is one that requires adaptation, but it also offers a chance to improve the quality of care we provide.

The TGA’s recent restrictions have undeniably changed the way we operate within our clinic ‘Rejuved’. However, these changes have also fostered a more thoughtful and ethical approach to patient care, which is what we value as a brand. By embracing these new standards, we are not only ensuring the safety of our patients but also positioning ourselves as leaders in an ever-evolving industry.

Kelly George, Kelly George Aesthetics Having a background in pharmaceutical marketing meant I was no stranger to TGA guidelines and the need to advertise compliantly when it came to scheduled medicines. In fact, I welcomed some structure to how we could advertise given some of the false claims and clearly doctored before and after images I was seeing on social media, but what shocked me was the guidelines split our industry into two camps: 1. those of us who immediately did the right thing, removed all of our images, non-compliant wording and references to schedule 4 drugs from our social media pages and websites, and 2. those who decided to ignore the rules and declare (sometimes quite publicly) that they would wait for the warning before they removed anything.

While initially frustrating for those of us who decided to promptly comply, I think we all assumed that the warnings and/or fines would come hard and fast and that camp #2 would be forced to follow suit not long after, thus the playing field would once again be levelled.

However, here we are almost a year later and there are multiple small, medium and large players just ignoring the guidelines. This is where I believe it is now impacting the businesses of the clinics who are compliant.

If a potential patient googles certain words (anti-wrinkle, dermal filler) – which is a service they are clearly looking for – they will now be presented with the clinics who are non-compliant and those of us who have removed the words get lost at the bottom of the rankings. I know this is happening because we have had people contact us specifically saying “a friend recommended you but I can’t see anywhere on your website that you do lips” – and this is weekly.

This also highlights how lucky we are that we have an established client base of more than 5,000 and that they refer people to us. But we’re only hearing from the ones who take the extra step to contact us – what about all of those who can’t find it and move onto the next?

These are the clients lost to us.

In terms of specific numbers, in 2024 we have seen the lowest number of NEW clients since 2020 (the year we were closed for half of due to COVID lockdowns). In the period 1st January to 31st August 2024 we saw a decrease in new patients of 189 bookings – that’s a drop of 48% from the same period in 2023. Again, we are an established clinic, generally booked out 4-6 weeks in advance so from a financial standpoint we are doing ok, particularly given the added pressures of the current economy. However, we have seen a small

Kelly

overall drop in gross income in the period Jan-Aug compared to 2024.

This is also the first year we haven’t grown since we opened nine years ago. While we can weather the storm, I assume many smaller, newer businesses won’t be able to.

Other issues There is clearly an issue in the conflicting messages between AHPRA and the TGA. These two regulatory parties have not spoken or coordinated their guidelines, making it even less clear. Some injectors are using this as their “excuse” to post technically compliant AHPRA posts, but not compliant with the TGA. I have patients coming and asking “are the rules only in NSW?” because they’ve seen other clinics they follow in QLD posting before and after photos – I’ve also heard “is it only nurses who can’t post now?” because they’ve seen doctors continue to post.

Most people who follow a clinic will follow multiple clinics so at this point many consumers are aware of these “new rules”. However, the lack of conformity across all levels of business and health disciplines has turned what was supposed to make things safer for patients utterly confusing for them – while simultaneously significantly impacting small business.

I’ve had multiple conversations with others in the industry and many of us feel like it’s taken a lot of the joy from what we do. It’s very hard to see colleagues doing the wrong thing online. At the end of the day we are healthcare professionals and I personally pride myself on a high level of safe and ethical behaviour in my practice. It raises the question, if you’re prepared to blur the ethical boundaries in one aspect of your business, what else are you doing wrong? Personally I’ve started unfollowing people. I know others have started reporting noncompliant advertising to the TGA. spaandclinic.com.au | 45

Cover story

P-TIOX:

SkinCeuticals Synergistic Peptide Technology Redefines Wrinkle Correction Hear from DR CARA MCDONALD and DR STEVEN LIEW on their impressive case study results.

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eptides have signalled a new era in cosmeceutical skincare since gaining notoriety in the early 2000’s. These short chain amino acids are considered master messengers, which can be structured in a multitude of ways to mimic various biological processes in the body and skin, including maintaining hydration to promoting collagen synthesis. The lightspeed trending of skincare on social media, accompanied with a desire for more non-invasive, anti-ageing treatments has seen many brands incorporate peptides in their products.

As the number #1 medical aesthetic brand worldwide, SkinCeuticals prides itself on being at the forefront of skincare innovation. P-TIOX, SkinCeuticals latest 46 | SPA+CLINIC

anti-ageing formula is a testament to this innovation, integrating advancements in peptide technology, alongside a radiant skin complexion to correct the appearance of contraction lines and improve skin quality.

P-TIOX features an ‘Advanced Peptide Complex’, a potent combination of two clinically proven peptides that work in tandem to relax superficial muscle contraction, softening the appearance of expression lines, including those that cannot be treated with neurotoxin injectables.

Powerful ingredients Acetyl Hexapeptide-8 is a synthetic peptide that reduces the amount of neurotransmitter released at the neuromuscular junction,

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therefore relaxing the superficial facial muscles that, with repeated action, lead to the formation of wrinkles and fine lines. Numerous independent, clinical studies have demonstrated the efficacy of Acetyl Hexapeptide-8, which is well tolerated by a variety of skin types, even those with the most sensitive skin. Additionally, this peptide provides benefits as a humectant where it supports skin barrier health.

The wrinkle-reducing ability of P-TIOX is further amplified by the 2% Dipeptide Diaminobutyroyl. This peptide mimics the mechanism of viper snake venom that relaxes muscles by blocking neurotransmitter binding on the muscle membrane. This innovative peptide works in synergy with Acetyl Hexapeptide-8, targeting different pathways of muscle contraction for a comprehensive approach to smoothing facial expression lines by up to 20% after 12 weeks of use.

P-TIOX goes beyond addressing wrinkles, targeting multiple facets of skin ageing to deliver a much sought after skin radiance. This multifaceted approach stems from the brand’s deep understanding of skin ageing mechanisms and formulation science, recognising that youthful skin is about more than just wrinkle reduction. P-TIOX incorporates a ‘Radiant Skin Complex’ comprising 5% Poly-Hydroxy Acid (PHA), 5% Niacinamide, and 1% Laminaria Extract. This potent blend refines texture, minimises pores, improves skin tone, and infuses skin with a healthy, luminous glow.

The efficaciousness of P-TIOX does not just stem from individual ingredient benefits, rather the unique formulation maximises synergy between the active ingredients. Ex-vivo studies on human skin have shown that this specific ingredient combination significantly outperforms the use of a single peptide in boosting the expression of eight crucial biomarkers associated with youthful skin, including collagen I and IV. This translates to amplified results meaning smoother texture, reduced wrinkles, and a fresh, youthful complexion.

“My patients have reported noticeable improvements in skin firmness and texture within just a few weeks of use of P-TIOX” – Dr Cara McDonald

12-week case study results Earlier this year, dermatologist Dr Cara McDonald and specialist plastic surgeon Dr Steven Liew, participated in a global advisory board on P-TIOX. They were tasked with selecting 2 patients each to trial P-TIOX as part of a 12-week case study, where all other skincare actives were stopped, with only P-TIOX and an SPF used. All patients reported significant improvements in the appearance of their lines and wrinkles, with Dr McDonald confirming “my patients have reported noticeable improvements in skin firmness and texture within just a few weeks of use of P-TIOX. The serum’s lightweight formula absorbs quickly, and is suitable for all skin types, including sensitive skin.” Dr McDonald believes these results stem from the fact that “the unique combination of ingredients not only target muscles in the skin but promote collagen production and support the skin’s barrier function, to improve the appearance of wrinkles and other signs of ageing.”

Dr Liew’s case study patients also demonstrated visible improvement in skin quality, texture, and redness, with additional improvements in fine lines especially in the under-eye area. P-TIOX has also become a staple in Dr Liew’s personal skincare routine as “P-TIOX is truly a serum that creates a smoother, firmer and glowing skin that is noticeable within a few short weeks. It is backed by robust scientific studies. I cannot wait to see its long-term benefit beyond 12 weeks of use.”

Whether used as monotherapy or integrated in a regimen alongside in-clinic procedures, P-TIOX offers a powerful solution for those seeking to address visible signs of ageing. By combining the wrinkle-relaxing benefits of advanced peptides with the radiance-boosting and texturerefining properties the ‘Radiant Skin Complex’, P-TIOX allows patients to achieve their skincare goals for healthier more youthful-looking skin.

“P-TIOX is truly a serum that creates a smoother, firmer and glowing skin that is noticeable within a few short weeks” – Dr Steven Liew spaandclinic.com.au | 47

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Taking Care Of Your Pregnant Clients Are you confident to prescribe a safe skincare routine to your pregnant clients?

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regnancy can be wonderful, hard, confusing, or everything at once. Besides having to watch what you eat, women are also expected to change their skincare routines and avoid certain ingredients and treatments that may harm baby or cause a reaction in the mother’s skin. As a practitioner, it is important you’re educated about the no-go’s during pregnancy, making sure you always ask female patients whether they are or could be pregnant before treatment, and explaining to them what they can and can’t do, and most importantly, why. We caught up with experts in the field to take a closer look at pregnancy safe skincare.

Dr Ginni Mansberg Dr Ginni, what exactly is the ‘pregnancy glow’ that everyone talks about?

Ah, the famous “pregnancy glow”! It’s that radiant, almost ethereal glow that people often notice in pregnant women. Now, is it an agreedupon medical phenomenon? Absolutely. While not everyone experiences it (like many things in pregnancy), it’s well-documented, and most doctors agree that it’s a real thing, thanks to the physiological changes happening.

During pregnancy, your body is like a bustling factory, working overtime to support both you and your growing baby. This intense activity leads to some fascinating changes, especially in your skin. First off, your blood volume increases significantly – by about 50%! This surge in blood flow delivers more oxygen and nutrients to your skin, giving it a rosy, flushed look. Think of it as your skin getting a little extra love and attention from your circulatory system.

Then, there’s the hormone surge. During pregnancy, your “male” hormones or androgen levels shoot up, which can lead to your sebaceous (oil) glands working in overdrive. This extra oil can give your skin a shiny, dewy appearance, contributing to that “glow.” But, just like with any skincare story, there’s a flip side: up to 43% of women might find that this increased oiliness leads to acne rather than a glow.

As for studies, there’s a bit less research than you might expect.

Most of what we know comes from the broader understanding of 48 | SPA+CLINIC

pregnancy physiology rather than dedicated studies on the glow itself.

But there’s no doubt that the combo of increased blood flow and hormonal changes creates that beautiful radiance.

We know certain ingredients like Retinoids are a no-go during pregnancy, but there seem to be mixed opinions on salicylic acid and LED treatments – what’s your take?

There’s a lot of confusion about salicylic acid use in pregnancy. The bottom line is that it’s all about dose. 2% or less is totally safe. Oral or high strength topical might not be.

Salicylic acid is a go-to ingredient for keeping breakouts at bay, and it’s found in everything from face washes to spot treatments. The good news? When used topically in lower concentrations (like in most overthe-counter products), it’s generally considered safe during pregnancy.

We’re talking about 2% or less here, so your favourite acne-fighting cleanser or skincare is LIKELY to be fine.

However, high concentrations and oral forms of salicylic acid (like in some peels or medications) are a different story. These can be risky because salicylic acid is related to aspirin, which you want to avoid during pregnancy due to potential complications. These are mainly a higher risk of bleeding in delivery and one specific heart issue in the baby (premature closure of the ductus arteriosus). The heart issue is very rare and in reality we need very high doses to be concerned.

We actually GIVE pregnant women low dose aspirin to prevent preeclampsia! This is just an abundance of caution.

Now, on to those LED treatments. These gadgets use different wavelengths of light to target issues like acne, redness, or aging skin.

Red light, blue light, green light – it’s like a disco for your face!

The good news? LED light therapy is generally considered safe during pregnancy. While it’s never been studied specifically in pregnancy, it’s non-invasive, doesn’t involve any chemicals, and works at the surface level of your skin. That’s why dermatologists say you should proceed without worry.

But always chat with your doctor before diving into any treatment.

Everyone’s skin and pregnancy are different, so getting the green light from your healthcare provider is key.

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How do you safely treat pregnancy-related acne?

Pregnancy can bring about many changes, including unexpected breakouts for up to 43% of us, especially in the 2nd and 3rd trimesters.

These are largely due to hormonal fluctuations, though the exact cause remains unclear. Here’s how to manage acne safely during pregnancy: • Gentle Cleansing: Start with a non-comedogenic, mild, soap-free cleanser to keep your skin clean without stripping its natural moisture.

• Niacinamide: This anti-inflammatory ingredient helps regulate oil production and soothe redness. Perfect for pregnant skin!

• AHAs (Glycolic & Lactic Acid): These gentle exfoliants are pregnancy-safe and can help keep your pores clear.

• Azelaic Acid: A top choice for treating acne during pregnancy, azelaic acid reduces inflammation and unclogs pores safely.

• Salicylic Acid: Safe in moderation (at concentrations of 2% or lower) use it for spot treatment but avoid high-strength peels.

• Antibiotics: Topical antibiotics like clindamycin are usually safe, but always check in with your doctor. Oral antibiotics can be an option but need careful consideration.

• Avoid Retinoids: These are a no-go during pregnancy due to the risk of birth defects, though they’re safe to use while breastfeeding.

My go to Pregnancy Acne Skin Routine: • Cleanser: Gentle, non-comedogenic cleanser twice daily.

• Treatment: Apply niacinamide and/or azelaic acid.

• Moisturiser: Use a lightweight, non-comedogenic moisturiser.

• Sunscreen: Daily broad-spectrum SPF to protect your skin.

When should women expect their skin to go back to ’normal’ postpartum?

Acne: Let’s start with the breakouts. Pregnancy acne can be a real

headache, and unfortunately, it doesn’t always pack its bags as soon as your baby is born. The good news? Once your hormones start to level out postpartum, which is usually within a few weeks to a couple of months, you should start to see improvements. If your skin is still acting like a rebellious teenager after a few months, it might be time to chat with your doctor about safe skincare options or treatments, especially if you’re breastfeeding.

Melasma: Those brownish melasma patches can make you feel like your skin’s been playing a game of connect-the-dots. Melasma is driven by hormones and sun exposure. It often starts to fade a few months after giving birth as your hormone levels stabilise. But – and isn’t there always a “but”– melasma can be a bit stubborn and might stick around longer, especially if you’re spending a lot of time in the sun. The key to speeding up the fading process? Keep up with your sunscreen (a must!), and consider gentle brightening treatments like a tyrosinase inhibitor like 4 N Butyl resorcinol, a high quality vitamin C and niacinamide.

These are all safe, even if you’re breastfeeding.

Stretch Marks (Striae): And now, those tiger stripes that tell the tale of your pregnancy. They start off as red, purple, or pink streaks and usually pop up as your skin stretches to make room for your growing baby. After delivery, stretch marks gradually fade to a silvery or skin-toned shade. How long does it take? Well, it can take several months to a full year for them to fade, but unfortunately, they never completely disappear. However, they do become much less noticeable over time.

There are lots of creams and oils on the market claiming to prevent or reduce stretch marks, but the evidence is weak. Keeping your skin moisturised can help with the itching and might improve the appearance a little, but genetics play a big role in whether or not you

get them at all and how well you recover. If you’re looking for more aggressive treatments after pregnancy, options like laser therapy or microneedling can help reduce their appearance, but they’re best saved for when you’re done breastfeeding.

So, what’s the takeaway?

Your skin will gradually return to a new normal after pregnancy, but it might take some time. Think months, not weeks. Acne usually clears up as your hormones settle, melasma fades with sun protection and time, and stretch marks become part of your unique journey, slowly lightening over time.

And remember, you’ve just done something incredible. Your skin might have changed, but those changes are part of the beautiful story of bringing new life into the world. So, be patient and kind to yourself during this transition!

Meghan Horn, Managing Director of Biologique Recherche Skincare Distribution, Australia I heard that all BR products, except for one, are pregnancy safe – is that an intentional decision when developing new products and why?

All of Biologique Recherche face care products are pregnancy safe, there are a few body products that are not suitable for pregnancy due to the essential oils and some of our in-clinic facial treatments are not recommended for pregnancy but otherwise, yes the face care retail range is safe for pregnancy and breastfeeding. We try to avoid ingredients with controversial safety data as part of our principles of formulation.

Retinol is one of the ingredients to avoid when pregnant – what are some alternative ingredients BR uses that have a similar effect and are pregnancy safe?

We use a lot of peptides that have tried and true rejuvenation properties. Our Serum 3R contains peptides and some gentle acids that help to renew, regenerate and restructure. This triple action gives unrivaled smoothing, toning and firming of the epidermis. The skin texture is refined and complexion is more even, without the risks associated with retinols.

Are there any BR products that are particularly popular with pregnant patients?

During pregnancy and breastfeeding we see a lot of patients with increased sensitivity, especially in the perioral area so quite often we see people otp for a gentler routine. Also during the postpartum and breastfeeding period we see huge changes in the skin as a result of hormonal shifts. Our Creme MSR-H is popular during this period as it specifically addresses changes in the skin due to oestrogen drop. Also we often see postpartum hair loss. We have a range of scalp care to aid in preventing hair fall, our cult favoutive Lotion P50 has a scalp adapted version and the Complexe Cegaba + Bioproline scalp serum is perfect for anchoring the hair root and preventing hair thinning. spaandclinic.com.au | 49

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Cutting Through The Noise Of Tween Skincare

Petite Skin Co. makes skincare for children and tweens

Skincare for children and tweens has been one of the biggest trends this year, but is it all just marketing? We speak to the experts.

Dr Joseph Hkeik, Co-Founder Lana Banana

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Lana Sayah, Co-Founder Lana Banana

Carmen McNamara, Director Little Sunshine Spa

hether it’s due to TikTok, flashy retailers like Mecca and Sephora, or our youngest generation simply growing up with more skincare-savvy parents, tween skincare has been one of the fastest growing parts of the industry this year. Children as young as seven years old are interested in colourful brands, such as Drunk Elephant, and love to spend their time browsing new arrivals promising to give them glowing skin.

Unfortunately, most products that appeal to tweens are not made for their delicate skin, which doesn’t need active ingredients such as vitamins and retinol, often causing unwanted skin barrier impairments.

This has led to a wave of new child-friendly products on the market, as well as spas for babies and children, so we speak to the experts to hear where this new branch of the industry is heading.

Dr Joseph Hkeik and Lana Sayah have just launched their tween-focused skincare line Lana Banana, so we asked them what motivated them.

Dr Hkeik: “We want to cut through the noise and conversation that can be very overwhelming for parents and their children alike. We don’t want you to feel like you are failing as a parent or as an individual if you are not investing in certain products/ ingredients. We note that there is a rise, specifically on social media for certain brands that are appealing to a younger demographic.

The price point is on the higher side and the active ingredients, whilst wonderful and beneficial for an older demographic, could indeed be harmful and not helpful for younger skin. We want to create clarity through education.

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Emma Corrie, Director The Kind Sunscreen

Jacqui Millbank, CEO Petite Skin Co.

Tweens and children are not in need of high level cosmeceutical or anti-ageing ingredients. They are in the prime of youth, where skin is in optimum health and the aim is to maintain, nourish, and protect their skin for the many years to come. Except in the case of acne, where we would look to incorporate exfoliation and the use of vitamins, it is simply not necessary for use outside of this concern.”

Lana Sayah: “Younger consumers are more curious and informed than ever before. I do believe there is a positive link between social media and the internet in general. They are able to access information of their own accord, research brands and ingredients, read/watch reviews, listen to podcasts, speak directly to their peers as well as experts. I also believe multi brand retailers, (be it online or bricks and mortar) such as Sephora, Mecca, Adore Beauty are providing exciting and appealing retail spaces for this age group to shop and learn.

It is important to begin using skincare early as long as we don’t harm the skin along the way (Let’s not forget a certain facial scrub that was popular in the 90’s/ 00’s!). Starting early educates the younger generation about how to protect their skin and prevent future damage (unlike our group, where the knowledge about protection was never discussed!) It is about developing healthy habits early to continue throughout later life.”

Carmen McNamara opened Perth’s first baby spa, Little Sunshine Spa, earlier this year.

We ask her about the skincare products she recommends for babies, children, and tweens.

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Carmen McNamara: “When it comes to babies and children, less is often more (I say this on repeat). It’s important to use gentle, hypoallergenic products that are specifically formulated for their delicate skin. For babies, parents should focus on using mild, fragrancefree body washes and moisturisers. Sunscreen is essential, but it should be a mineral-based, broad-spectrum sunscreen designed with less ingredients; I always opt for chemical free. As children grow, their skincare routine can be adjusted to include gentle cleansers and lightweight, hydrating moisturisers, depending on their skin type and needs. This is another reason why I opened Little Sunshine Spa, with the addition of tween skincare options, to assist families in this area.

At Little Sunshine Spa, we take great care in selecting only the safest and most effective products for our young clients. We stock organic and hypoallergenic brands that are free from harsh chemicals, artificial fragrances, and dyes. These products are specifically formulated to nourish and protect the skin, making them ideal for babies and children.

Each product we use has been carefully chosen to ensure it meets our high standards for safety and efficacy, providing parents with peace of mind. My skincare options can be used throughout the whole family, I am so proud of this!”

Emma Corrie founded The Kind Sunscreen, which is suitable for use on babies.

We ask her about the ideal SPF routine for our youngest ones.

Emma Corrie: “When I became a mum, I refused to use sunscreen on my precious newborn’s skin. Never being a user myself because of all the chemicals absorbing into the skin, I bought every natural sunscreen I could find, yet nearly all of them left a white cast, were chalky to use or hard to apply. I decided to create my own, but had no idea where to start. I had a simple list of requirements for the formula – minimal ingredients, safe for all skin types including babies and breastfeeding mums and reef and ocean friendly – I just had to find a laboratory that could formulate it. The search began.

Companies that make and sell sunscreen ingredients and products should test them thoroughly for potential short-term and long-term health effects. This includes toxicity testing for irritation and skin allergies, as well as testing for skin absorption and the potential to cause cancer, disrupt the hormone system and impact reproduction and development. Slowly this is changing in the sunscreen arena however there is a still a number of sunscreens that use harmful ingredients like Oxybenzone which have been reported to be found in breastmilk.

Our sunscreen can be used on newborns and babies under six months. We do, however, recommend a skin patch test on the inside of the wrist first just to be safe. Whilst we are not a huge advocate for taking newborns out in the sun before three months, we do understand that sometimes it is unavoidable. Precautions like staying out of the sun between 10am and 2pm, covering the skin and staying in the shade are also an essential part of sun protection, especially for that precious new skin.”

Jacqui Millgate has been at the forefront of tween skincare as she founded Petite Skincare Co. more than five years ago. Here, she shares her insights.

Jacqui Millgate: “Introducing a skincare routine can be an exciting journey for your child. The thrill of having their very own skincare products makes the process enjoyable and engaging making good skin habits easy. The ideal age varies from family to family. Firstly, we all know wearing sunscreen is the most important good skin habit, however it also needs to be removed at the end of the day and using water just doesn’t cut it. Being so much more delicate than adult skin, children’s skin is much more susceptible to environmental factors.

We do find when children first express an interest in skincare makes the whole process of a daily routine even easier. Our mantra of going to bed with a clean face is super important to avoid congestion and breakouts and maintain good skin health. From my own experience, seven was the ideal age for my daughter as she experienced early skin changes such as dryness, milia and congestion. We do have parents with children as young as five sending us through photos of their children with early pimples.

Petite Skin Co. breaks the mould with skincare that doesn’t treat pre-teen skin like mini adults, but instead focuses on what young, growing skin really needs to thrive. With a playful yet scientifically driven approach, Petite Skin Co. crafts skincare designed to respect the unique structure of pre-teen skin, ensuring every product is as safe as it is effective. We create skincare that grows with your child, designed to adapt to the changing needs of pre-teen skin without overwhelming it with unnecessary ingredients. Our products at Petite Skin Co. are designed specifically with the unique needs of children’s skin in mind, using gentle, natural ingredients that nurture and protect developing skin without causing irritation.

Petite Skin Co. is redefining skincare for the next generation, offering a minimalist approach that prioritises balance, hydration, and age-appropriate care.

We’ve stripped away the noise and unnecessary additives, focusing on what really matters: gentle, purposeful skincare made specifically for kids with growing skin. We avoid harsh chemicals, artificial fragrances, and strong active ingredients commonly found in adult skincare products, ensuring that our formulations are mild enough for younger, more sensitive skin. While our products are perfect for pre-teens and teens, it’s always best to consult with a paediatrician before using skincare on babies, as their skin is even more delicate and may require more specialised care. In general, our products are crafted to be safe for children from the age of five, focusing on nourishing and supporting their skin without overwhelming it. Petite Skin Co, products are free from parabens, sulphates, artificial fragrances and pesticides. Skincare shouldn’t be complicated for pre-teens, and that’s why Petite Skin Co. offers a streamlined range that’s intuitive, gentle, and perfect for building lifelong habits.” spaandclinic.com.au | 51

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Exciting Plans For Medik8 We chat to Medik8’s Head of Product, HANNAH BIGGERSTAFF, about her role and plans for Medik8.

What does your role at Medik8 entail?

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ood question, every day is completely different. I lead a team of part skin scientists and part product developers who are more marketing focused, who come together to create the Medik8 products, ultimately. So my job and my purpose in Medik8 is to make the most innovative, interesting, but also consumer friendly products as well. We focus very hard on the innovation, the technologies in our products. At the heart of Medik8 is the consumer, and so we’re really tailoring our products to our consumer and what they want from a skincare product. We’re usually working on a threeyear roadmap new product development; it takes a long time to bring out products, but we’re looking at researching in new ingredients, and developing new innovations within skincare.

We have a team of skincare scientists who are looking at everything around optimising ingredients in the skin. How can we deliver vitamin C in a different way? How can we stabilise it in a different way? How can we penetrate it in a different way? How can we pair it with something to maximise its potential? And then we also have the marketing side, how can we take that interesting science and innovation and actually make it consumer friendly and make it into a beautiful product that the customer actually wants to use every day that they like? The experience of smells nice, feels nice, makes their skin look amazing, but is also ultimately going to deliver them results.

So there’s always a way to improve products, would you say?

Sometimes, yeah, but oftentimes it’ll be completely brand new products. So it might be that we’ve seen a new innovation in science, or that we’ve developed something ourselves that we want to put into a product. But it also might be that we’re taking existing products and making them better, because science moves on, things change. We do more research. Ultimately, we’re learning all the time.

We’re always testing things to check that we’re ultimately going to be the best on the market. So there’s always potential for us to upgrade and change and tweak and find new ways to communicate to our customers as well.

Tell us about Medik8’s newest product, Crystal Retinal 24.

We’ve got the highest rate from the ladder launching. So Crystal Retinal 24 is clinic exclusive. So that means that only people who have been on the Crystal Retinal ladder for a while and who are very experienced users will be able to move up to that highest strength.

And that’s very purposefully done. What we really don’t want to be 52 | SPA+CLINIC

Hannah Biggerstaff with Nadine Dilong at the Skin Is In Summit

is a brand who kind of just throws very high strength ingredients to consumers who are not ready for it, because, the skin barrier is so important to us.

We really want to make sure that we’re supporting the health of the skin. So it’s really important that our customers are starting low, going slow, and that ultimately means that they can get to those really high concentrations and those incredible results, but without having retinisation, the irritation that a lot of consumers really worry about.

So that’s the premise behind it. But we’re really excited to go that high when there’s definitely been a lot of consumer appetite for it. So it’s nice to be able to offer that slightly higher percentage just for the people who are really looking to intensify their results.

And you’re currently in the process of having a TGA certified manufacturing site in the UK, tell us about that.

Currently, in our non Australia range, we have a product called Advanced Day Total Protect, which is an SPF 50 everywhere else in the world, but in Australia, because sunscreen rules and regulations are very complex and very rightly so, we can’t class it as a sunscreen product, because there are certain criteria for the TGA that we haven’t jumped through yet, but we are in the process of becoming a TGA certified manufacturing facility on our UK manufacturing site, which is very, very difficult. It has taken us over three years, and we have lots of exciting sunscreens in the mix coming soon, as well as an exciting development in professional treatments, because as a brand, we’re very professionally centered, so stay tuned.

Hannah Biggerstaff is Head of Brand at Medik8. advancedcosmeceuticals.com.au

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5 Important Considerations To Treat Menopausal Skin Understanding the unique needs of menopausal skin with Emepelle.

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kin changes during (peri-) menopause are often overlooked or misunderstood, yet they have a profound impact on both the appearance and texture of the skin. As oestrogen levels decline, skin becomes susceptible to a range of issues that require targeted intervention. Further to this, we explore five key concerns of menopausal skin and highlight how Emepelle’s innovative skincare line can make a difference for women navigating this stage of life.

Dryness One of the earliest signs of oestrogen deficiency is a significant increase in skin dryness. Reduced oestrogen levels result in a decrease in natural oil production, which compromises the skin’s barrier function. This leads to a lack of moisture retention, causing the skin to feel tight, rough, and uncomfortable. Conventional moisturisers might offer temporary relief, but they don’t address the root cause. Emepelle’s MEP Technology™ is specifically formulated to target these changes, helping to restore moisture balance at a cellular level for lasting hydration.

Loss of Elasticity Oestrogen plays a crucial role in maintaining collagen and elastin levels in the skin. During menopause, declining oestrogen levels accelerate the loss of these key proteins, causing the skin to thin and lose its firmness.

In the first five years of menopause, women can lose up to 30% of their dermal collagen, resulting in sagging and the appearance of fine lines and wrinkles.

Emepelle’s MEP Technology™ is clinically proven to mimic the effects of oestrogen on the skin without systemic side effects, helping to slow down collagen loss and support the skin’s natural structure and firmness.

Increased Sensitivity Hormonal fluctuations during menopause can make the skin more prone to irritation and sensitivity. The protective barrier weakens, leaving the skin exposed to environmental stressors and allergens that can lead to redness, itchiness, and discomfort. Emepelle’s formulations are designed to be gentle yet effective, reducing the risk of sensitivity while providing the nourishment menopausal skin needs to maintain its health and resilience.

Pigmentation and Uneven Tone Menopausal women may also notice an increase in pigmentation issues, such as age spots and uneven skin tone. Oestrogen helps regulate melanocyte activity; the cells responsible for producing melanin. When oestrogen levels drop, melanocytes can become overactive, resulting in hyperpigmentation. Emepelle’s MEP Technology™ not only supports collagen production but also helps regulate melanocyte activity, promoting a more even and radiant complexion.

Dullness and Lack of Radiance Reduced oestrogen levels can contribute to a lack of radiance, leaving the skin looking dull and tired.

The decline in oestrogen impairs the skin’s ability to regenerate, slowing down the cell turnover process.

This results in a build-up of dead skin cells, which further contributes to a lack of glow. Emepelle’s unique formulations include potent antioxidants and skin-brightening agents that work to rejuvenate and restore the skin’s natural vitality and radiance.

Emepelle’s Breakthrough Solution: MEP Technology™ Emepelle is the first and only skincare line globally that features revolutionary MEP Technology™, a non-hormonal molecule that addresses collagen loss in oestrogen-deficient skin. This innovative technology is clinically proven to provide oestrogen-like benefits exclusively for the skin without systemic effects, making it a safe and effective solution for menopausal women. By activating the oestrogen receptor pathway in the skin, MEP Technology™ helps replenish lost collagen, hydrate the skin, and improve overall texture and tone.

Why Emepelle Stands Out While many skincare products focus on the surface symptoms of ageing, Emepelle is different because it tackles the root cause— oestrogen-deficient skin. Other anti-ageing treatments might help reduce the appearance of wrinkles, but they do not address the structural and functional changes that occur due to a drop in oestrogen levels. Emepelle’s MEP Technology™ bridges this gap by delivering targeted benefits directly to the skin’s oestrogen receptors, promoting healthier, more youthful-looking skin.

For more information on Emepelle, visit dermocosmetica.com.au/emepelle-2/ spaandclinic.com.au | 53

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Why Teeth Whitening Is The Perfect ‘Gateway Treatment’ At Your Spa Or Clinic LENA SMITS explains the regulations around cosmetic teeth whitening, and why her stockists love offering it at their clinics and medispas

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he teeth whitening industry in Australia has undergone a remarkable evolution over the past decade, driven by changing consumer attitudes, technological advancements, and evolving regulations.

A decade ago, teeth whitening was primarily reserved Dr Tushaan Bhindi and PureSmile Co-Founder Lena Smits for special occasions like weddings. Today, a whiter, brighter smile is seen as a symbol of attractiveness and good health, significantly boosting self-confidence and influencing social my skills. I’ve always loved smiles – the confidence they bring and the perception. The portrayal of perfect smiles in media and advertising transformations I can create. I’ve dedicated years to understanding has set high societal expectations, leading many to believe that the various concentrations of teeth whitening gels and how they achieving a whiter smile is essential. interact with teeth to achieve optimal results. After thousands of smile I founded Pure Smile with my brother Jan Slavicek in 2014 with the makeovers, I know there is no one-size-fits-all solution. There’s a science mission of providing affordable teeth whitening solutions. Since May 1, to it; what works for one person may not work for another. With 2013, teeth whitening products containing concentrations greater than PureSmile, I offer solutions ranging from 6% to 38% hydrogen peroxide.

6% hydrogen peroxide or more than 18% carbamide peroxide can These days, I find that I can achieve excellent results with 6% or 16% only be dispensed by registered dental practitioners. In response to concentrations, often with minimal to no sensitivity. Both my patients these regulations, the company has expanded to nearly 300 clinics and and I are pleased with the outcomes. PureSmile offers a comprehensive dozens dental practices across Australia. and practical solution. Here’s to achieving whiter teeth and discovering What sets PureSmile apart in the teeth whitening market is our effective ways to maintain them—while still enjoying your spaghetti unwavering commitment to quality. Our formulations are natural and and turmeric lattes!” non-toxic, available in various hydrogen peroxide strengths tailored We also received feedback from Katalin Hegedus, the owner of for both cosmetic clinics and dental professionals. All our products SwanSkin and Body Solutions in Richmond, Melbourne: are made in the USA, vegan, and cruelty-free – attributes increasingly “At SwanSkin and Body Solutions, we offer a diverse range of sought after by today’s consumers. services for skin, body, and overall well-being. One of our most soughtOur treatments are straightforward and deliver instant results that after treatments is teeth whitening. To provide our customers with customers appreciate. In less than an hour, you can achieve a noticeably the best products and services, we proudly use the PureSmile brand, whiter smile. This service complements other offerings such as nail renowned for its effectiveness and proven results. care, lash and brow services, and electrical muscle stimulation, just to For the past five years, we have enjoyed a successful partnership name a few. Offering teeth whitening at your medispa also gives you the with PureSmile and Lena Smits, fostering a strong relationship that opportunity to tap into a market of consumers who may not have tried benefits both our businesses. Their referral and booking system is advanced skin or body treatments yet, but who will be able to learn more efficient, user-friendly, and highly profitable. about your offering while having their teeth whitened. It’s not uncommon The PureSmile products are exceptional, featuring a world-class teeth for PureSmile clients to book in for other treatments before they leave. whitening system. Thanks to our collaboration with PureSmile, SwanSkin No other teeth whitening brand connects clients to treatment and Body Solutions has experienced consistent monthly growth. Shortly providers quite like we do. Our website serves as a dedicated booking after we began this partnership, the demand for our services soared, platform, linking tens of thousands of customers to our partners. We prompting us to invest in an additional teeth whitening machine to better recently spoke with our resident dentist, Dr. Tushaan Bhindi, a 2004 serve our customers. Lena is a dynamic businesswoman who always stays graduate of Sydney University: one step ahead, ensuring that both customers and providers are satisfied.”

“Since opening my first clinic, my passion has been whitening Lena Smits is the Co-Founder of PureSmile. everyone’s teeth! As an aspiring cosmetic dentist, I aimed to refine puresmile.com.au 54 | SPA+CLINIC

Sponsored

From Skincare Line To Successful Clinic How AMELIA GOFF transformed Fresh Face Skin into a Melbourne success story.

C

reating a successful skincare brand in today’s crowded market takes more than just great products – it requires a deep understanding of clients’ needs, a clear vision, and unwavering dedication.

Amelia Goff, the founder of Fresh Face Skin, embodies all these qualities. Drawing on her experience as a dermal therapist, Amelia saw a gap in the market for natural, results-driven skincare that was both simple and affordable.

From there, she developed Fresh Face Skin, a brand focused on empowering clients through effective, toxin-free products.

Today, Amelia has not only built a skincare range but also successfully launched her Melbourne clinic, Fresh Face Skin Salon, where her holistic approach to skin health continues to thrive. Below, she shares her journey from product creation to clinic success, offering insights and inspiration for fellow beauty and wellness professionals.

What inspired you to start your own skincare line, despite the number of other brands on the market?

At the time, I had been working as a dermal therapist for six years, treating clients and addressing a wide range of skin concerns. It was here that I witnessed first hand, the sense of overwhelm and confusion clients felt, when it came to starting a skincare routine and selecting the right products for their skin needs.

I could see what we were purchasing the products for via the wholesale cost price, vs what the client was paying and it shocked me just how much these professional-grade skincare products were marked up. I also found many clients had a misconception around natural skincare. I often had clients make comments on how ‘natural skincare doesn’t work’, so being a lover of skincare and specifically skincare raw ingredients, I made it my goal to educate these clients on the power of natural ingredients.

I wanted to make a skincare range that was 100% natural and toxic free, while being simple and affordable. For me, creating Fresh Face Skin makes real skin results

the ground up. My only form of marketing then, was word of mouth and brochures in the hairdressing salon that my room was rented from. When you provide quality experiences, that’s all the marketing you need.

After just ten months of working alone, I hired my first employee. I had so many new clients wanting appointments, I couldn’t keep up with the appointments alone and after just six months of sharing the room with change over shifts and seven days a week, we opened up our then 5-treatment room salon, creating more space, to allow us to expand and grow.

I now have a team of 14, Fresh Face Skin Salon has 7 treatment rooms and a client base of over 5,000 and pinch myself daily for the success I have and the journey that has been.

Share with us how you navigate both businesses.

accessible for everyone and leaves no harm to the body, long term, due to the purity of my products. Fresh Face Skin began with just three key products. Now, seven years later, we have a product range of 14 and growing – allowing our range to be buildable, while providing our customers with options for all skin needs and concerns.

How did your initial business then venture into starting your own clinic?

When I first launched Fresh Face Skin skincare, I stepped back from treating to focus on the launch of my range. After one year I began to miss treating skin hands-on, after all, skin has always been my true passion and interacting with clients on their skin journeys, brought me so much joy. So I listened to the inner calling and rented a room in a local hairdressing salon and began my journey to what is now Fresh Face Skin salon!

I had not one client but was determined to bring my passion, expertise and knowledge to my treatment room, building my clientele from

Finding the right people within your business is key. Your team need to believe in your purpose, mission, values and vision, just as much as you do. To me, nurturing relationships with industry experts that have helped get Fresh Face Skin to where it is today, is key to our success. I work alongside our product formulator, who has been with Fresh Face Skin since the very beginning, who takes my vision and brings it to life. My constant product research and interest in the skincare industry and natural ingredients, as well as always being open to our customer feedback, is what has led to our product expansion over the last seven years, now offering 14 products within our range, with more in the works, to come.

For me, my day-to-day life managing both the online skincare range and salon is forever changing. Having a team of 14, an in-salon clientele of over 5,000 and a forever growing national customer base for our online range, is a constant juggle, but one I am forever grateful for.

I get to do what I love and nurture and empower the passionate professionals within my team and my Fresh Face Skin community.

What a gift it is.

To learn more about Fresh Face Skin, visit freshfaceskin.com.au spaandclinic.com.au | 55

Aesthetics

Dermalogica’s

Groundbreaking New Treatments Discover LuminFusion and Melanopro Peel

light therapy is applied, which helps calm inflammation, stimulate skin repair, and increase skin elasticity.

Melanopro Peel

LuminFusion LuminFusion is Dermalogica’s latest highly-effective, non-invasive skin resurfacing treatment designed to restore skin’s luminosity, refine texture, and minimise signs of ageing without the need for downtime.

Key Features and Benefits

1. Enhanced Skin Luminosity: LuminFusion focuses on reviving the natural glow of the skin. It does this by utilising high-tech modalities such as NanoInfusion with a micro-needling device, which delivers active ingredients deep into the skin, and LED red light therapy, known for stimulating cellular repair and increasing collagen production.

2. Refinement of Skin Texture: One of the primary objectives of LuminFusion is to refine the skin’s texture, making it smoother and more even. The NanoInfusion process creates microchannels in the skin that allow for better absorption of active ingredients. This improves cell turnover and exfoliates the skin gently yet effectively, reducing the appearance of fine lines, wrinkles, and uneven skin texture.

3. T argeted Anti-Ageing Action: LuminFusion also tackles the visible signs of skin ageing, including fine lines and wrinkles. The combination of Retinol, a gold-standard anti-ageing ingredient, with advanced infusion techniques ensures that the skin benefits from this potent treatment without irritation or downtime. The treatment works to minimise fine lines, tighten the skin, and boost overall firmness, delivering a more luminous appearance.

4. No Downtime, Immediate Results: Unlike invasive resurfacing procedures, LuminFusion offers the significant advantage of being gentle on the skin while still delivering noticeable results. Clients can expect to leave the treatment with an immediate glow, enhanced skin smoothness, and no recovery time needed. This makes it an ideal choice for those seeking a quick but effective skin refresh before important events or for regular maintenance of their skin health.

Treatment Process

LuminFusion begins with a thorough cleansing and exfoliation of the skin to remove impurities and prep the skin for maximum product absorption. Following this, the NanoInfusion device is used to create microchannels in the skin, allowing a highly concentrated Retinol Peel to penetrate deeper layers. This targeted peel aids in accelerating skin renewal, promoting collagen production, and reducing pigmentation. To further enhance the treatment’s efficacy, red LED 56 | SPA+CLINIC

Does your clinic offer comprehensive options to safely target all forms of hyperpigmentation on all skin tones? Our natural (or “constitutive”) skin colour is the basic melanin content of our skin that we genetically inherit.

Hyperpigmentation occurs when melanin – the brown pigment responsible for creating all skin colours – is deposited in greater than usual amounts. The most common forms of hyperpigmentation are melasma, sun spots, and post-inflammatory hyperpigmentation.

Hyperpigmentation treatments have boomed in the last ten years, but many are either not strong enough or can trigger unwanted reactions – especially among people with darker skin tones who are prone to PIH. The solution: Melanopro Peel System It’s a clinical-strength peel program that delivers visible results in less than six weeks. This transformative 2-phase regimen works to visibly counteract environmental skin damage, fading dark spots, reducing the appearance of hyperpigmentation, and smoothing skin’s texture to reveal fresh, brighter skin.

Treatment process Phase 1 – in clinic

Intensive Peeling Masque (Day 1) • Professional application (45min) • Removed at home (4-7 hours later) Phase 2 – at home

Resurfacing Moisturiser (4-6 weeks) • Home applications: 2-3 times daily • Day 1-6: flaking • Day 7-15: adjustment • Day 16-48: results peak Ingredients include Azelaic Acid, Tranexamic Acid, Glycolic Acid, Lactic Acid, Retinol, Niacinamide, Acetyl Hexapeptide-1. These ingredients have been carefully selected to have an impact on the production and delivery Results from clinical study of melanin within the epidermis reducing conducted on 30 subjects the appearance of pigmentation, as well as being known skin resurfacers to improve skin texture.

Contact your local Dermalogica representative or contact us on 1800-659-118 or visit dermalogica.com.au/pro

Sponsored

The Collagen Supplement Made For Skin Professionals You don’t have to compete with supermarkets when stocking ProDermaCol®.

W

ith the supplement market becoming increasingly saturated, it is important to offer your patients an ingestible product that works, and that has a point of difference compared to what patients can purchase at retailers. This is where ProDermaCol® comes in.

ProDermaCol®, is a new professional dermal collagen product of Optimisation Group Pty Ltd. With 25+ years of protein supplementation expertise supplying postsurgery patients and hospitals with inpatient dietary care, their experience provided a unique opportunity to develop a specialised collagen supplement product tailored for the aesthetic industry.

ProDermaCol® is manufactured in Australia using the highest grade of collagen available from Germany. The proprietary, OptiCol35® is a Bovine Collagen that has been hydrolysed. The Hydrolysed Collagen Peptides ensure that ProDermaCol® provides optimum recovery from dermal procedures and visible skin rejuvenation.

ProDermaCol®’s Hydrolysed Collagen Peptides offer vastly improved absorption and bioavailability due to its smaller peptide size as opposed to standard collagen. This makes it easier for the body to digest and absorb, maximising their benefits for overall skin health and tissue repair. Combining OptiCol35® with scientifically-backed ingredients that are essential in aiding posttreatment recovery, makes ProDermaCol the ingestible collagen of choice for clinics.

ProDermaCol®: Scientifically formulated ProDermaCol® has been specifically designed to nourish, revitalise and hydrate skin

recovering from dermal treatments. The formula incorporates premium German low molecular weight Hydrolysed Collagen Peptides blended with Vitamin C, Vitamin A (as retinol equivalents), Vitamin E, Biotin, Hyaluronic Acid, Coenzyme Q10, and Zinc.

These scientifically backed ingredients work synergistically to enhance skin healing and recovery from dermal treatments, and optimum skin rejuvenation benefits.

ProDermaCol® is manufactured in Australia under the Australian New Zealand Food Standards Code (FSANZ) ensuring ingredients and all their respective quantities are safe and regulated.

How it supports dermal treatments Hydrolysed collagen, also known as collagen peptides, is produced by breaking down collagen into smaller peptide chains through enzymatic hydrolysis. This process involves using specific enzymes, such as proteases, to cleave the peptide bonds in the collagen protein, resulting in smaller peptide chains and free amino acids.

During hydrolysis, the collagen molecules are broken into shorter peptide chains, including dipeptides, tripeptides, and oligopeptides.

The enzymes continue to break these peptide bonds, releasing individual amino acids, including branched-chain amino acids (BCAAs) like leucine, isoleucine, and valine. These smaller peptides and free amino acids are now in a form that the body can readily absorb and utilise.

The smaller peptides and amino acids are absorbed through the intestinal lining into the bloodstream, where their reduced molecular size allows for easier and more efficient absorption compared to intact or standard collagen. Once in the bloodstream, these

peptides and amino acids are transported to various tissues, such as the skin where they contribute to collagen synthesis and other physiological processes.

The absorbed amino acids, including the BCAAs, are used by cells to synthesise new collagen and other proteins necessary for tissue repair, growth, and maintenance.

These peptides and amino acids support the repair and regeneration of tissues, enhancing skin elasticity, joint health, and the overall structural integrity of the body.

In-Clinic Partnerships Only ProDermaCol® offers partnerships with aesthetic professionals in the dermal treatment industry including Dermal Therapists, Medispas, Aesthetic Medical Practitioners, Plastic Surgeons, Beauty Clinics and Skin and Laser Clinics. Their history with dietitians in hospitals and private practice in relation to protein dietary needs showed the benefits of synergistic professional partnerships.

ProDermaCol® does NOT supply supermarkets, health Stores, pharmacy or bulk online discount websites. Partners stock ProDermaCol® for in-clinic sales, collagen shots and their online stores. An affiliate program is also available for partners who promote online but need us to dispatch their online store orders. The supplement has a long shelf life with an affordable retail price point and provides a great return on investment.

For more information, visit prodermacol.com.au

Scan the QR code to redeem your free ProDermaCol® trial pack.

spaandclinic.com.au | 57

SPA Hotspot

A Slice Of

Paradise NADINE DILONG experiences a face and body treatment at Raes Spa in Byron Bay

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B

yron Bay has my heart. I have been to this slice of paradise many times and truly consider it one of my favourite places on earth. And within Byron, Wategos Beach is my go-to place to relax and unwind, so it’s kismet that it’s also home to one of Australia’s most exclusive spas at Raes, the chic boutique hotel frequented by celebs and locals alike.

I was fortunate to experience a facial and body massage at the spa recently and was particularly excited as the spa exclusively uses Rationale skincare – arguably one of Australia’s finest exports. The spa is small, but mighty, consisting of only a handful of rooms and narrow hallways that give it an exceptionally cozy feel, almost as if you entered a cave thanks to the stone clad walls.

My therapist Natalie greets me and sits down in the consultation are with me as she offers me a glass of water and shows me the changing room. She then discusses my skin concerns with me in depth, asking about my current routine, products I use, and what I would like to achieve for my skin today. I can see her analysing everything I say in her head to come up with my very own customised Rationale regime, using products according to the brand’s trusted ‘Essential Six Collection’ that can be tailored to any skin type and concern.

Natalie also chooses which products she will use during my facial that day, according to what she just learned about my skin. After I change, she guides me into the treatment room and explains that we will start with a pregnancy massage (I am 24 weeks pregnant at the time of treatment), using a large pregnancy pillow which actually allows me to lie on my stomach. The bed is soft and plush and oh so comfortable.

Natalie focuses on the areas of the body that I feel need the

kneading most and ends the massage with my scalp, which is always my favourite part.

Then, I turn around to have my facial. The familiar scent of Rationale products fills my nostrils as Natalie cleanses and once again, analyses my skin to choose the best products for me.

We focus on hydration while also clarifying my slightly bumpy and congested skin (hello, pregnancy hormones!). To revitalise, Natalie uses a Cryo device to cool down my skin and promote circulation. The metal applicator feels extremely cold but so smooth and glides around my skin effortlessly, reducing my redness and calming my skin.

The massage movements Natalie uses on my face are gentle but precise, turning my head sideways every now and then and massaging my neck and shoulders as part of the treatment too.

It feels relaxing, effortless, and exactly like what the doctor ordered. The facial ends with 15 minutes under LED light as my hands and arms enjoy a massage too. After about 90 minutes, my treatment comes to an end and Natalie hands me my personalised Rationale products to use at home.

I pinch myself as I feel so lucky to have experienced a beautiful face and body treatment in a spa that is literally nestled on one of the world’s most pristine beaches with whales playing in the far distance as I exit the building. What a special experience.

“I pinch myself as I feel so lucky to have experienced a beautiful face and body treatment in a spa that is literally nestled on one of the world’s most pristine beaches with whales playing in the far distance as I exit the building.”

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Wellness

Australia’s Best Spas + Clinics

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We’ve chosen our favourite spas and clinics that impress with their results-driven treatments, excellent client experience, and utmost professionalism.

Sculpt Welcoming bodies of all types, tones, genders and maturities, Sculpt is grounded in rejuvenation. Treatments delve beyond the aesthetic, with services backed by progressive technologies and a deeper purpose to encourage both physical and mental wellbeing. This approach is central to relieving stress and forming a supportive space that provides warmth and relaxation.

All guests are greeted with an acceptance and understanding to help establish a degree of comfort during a process which may be unfamiliar or overwhelming.

Sculpt’s doors open to a relaxing environment constructed from textural simplicity to provide a moment of tranquility and harmony. The welcoming and gentle space is designed to slow the senses and ease unwanted tension; allowing clients to connect with their inner self.

Nominated by Nadine Dilong

Aurora Spa & Bathhouse With a philosophy centred around discovering, connecting and celebrating water in all its states and forms, Aurora is truly an experience like no other. The spa consists of eight treatment rooms set up to accommodate both singles and couples and offers a range of rejuvenating treatments from relaxing and invigorating massages to detoxifying body wraps, facials, exfoliation, pregnancy treatments, and more.

The piece de resistance at Aurora is its bathhouse. Inspired by the healing powers of ancient European curative water therapies, the bathhouse experience offers guests bathing traditions with a modern twist like powerfully regenerative hot and cold contrast therapy, reflexology pools, salt rooms, and saunas. Inspired by the Mornington Peninsula, its spaces allow guests to pause, reset and replenish.

Aurora Bathhouse presents a new level of luxury and calm sophistication for year-round bathing in comfort and serenity.

Nominated by Nadine Dilong

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Wellness

AWAY Spa, W Brisbane Located within Brisbane’s luxurious W Hotel, the AWAY Spa offers a serene escape while keeping on brand with their quirky cool vibe the W Hotels are loved for. This urban retreat blends cutting-edge treatments with a relaxing, vibrant funky atmosphere, making it a standout destination for spa lovers. Known for its rejuvenating services, AWAY Spa Brisbane offers signature experiences like the Melt Away massage using Retreatment Botanics, which combines soothing techniques with nourishing oils, to make the most of your experience.

Guests are also invited to check out the stunning relaxation pods overlooking the Brisbane river, take a dip in the mineral vitality pools or sweat it out in ‘his and hers’ saunas and steam rooms.

The spa’s sleek design, featuring a striking black and white palette with bold pops of Green and Pink, creates a modern yet tranquil environment. In addition to massages, guests can indulge in advanced facials, detoxifying body treatments, and invigorating beauty rituals. With skilled therapists and a focus on relaxation and rejuvenation, the AWAY Spa Brisbane is a top destination for those seeking a luxurious wellness experience in one of Australia’s most iconic cityscapes.

Nominated by Kym Cowper

Youth Lab SkinCeuticals proudly nominates Youth Lab for ‘Best Clinic’, celebrating their dedication to excellence in aesthetic treatments. Founded in 2016 by Dr Kate Jameson and Jon Ogden, Youth Lab embodies entrepreneurial spirit, growing from a humble team of four to a thriving network of over 40 professionals across four state-of-the-art clinics in West Perth, Claremont, Joondalup, and Applecross.

Beyond impressive expansion, Youth Lab fosters a special team culture dedicated to continuous learning and growth.

This commitment to professional development is reflected in their diverse team of Doctors, Nurses, Dermal Clinicians, and support staff. They confidently treat a wide range of skin concerns, including veins, scarring, pigmentation, and skin disorders, utilising cutting-edge laser and dermal technologies. Youth Lab’s journey embodies growth, expertise, and unwavering patient care, making them a true leader in the field.

Nominated by SkinCeuticals

Solstice Skin Solstice Skin is a multimodality Naturopathic Skin Clinic located in Bondi, NSW. They provide exceptional external corneotherapeutic care for their clients with in-depth skin consultations, customised Dermaviduals skincare prescriptions, deeply relaxing and therapeutic facials, skin needling and Max+LED light therapy. In conjunction with this, the team provide Naturopathic services to ensure a holistic approach to treating skin as they believe healthy skin is multifaceted and they are committed to educating and empowering their clients to love their skin whilst taking care of their internal landscape to feel their very best.

Solstice Skin’s clients are educated on nutrition and lifestyle choices as well as enhancing their gut and supporting all systems of the body such as the hormonal, lymphatic and nervous system to transform their lives on a deeper level. They also offer kinesiology and holistic chiropractic care as they believe in supporting the mind, body and emotional health of their clients. Solstice Skin is comprised of a passionate, value led team who feel so privileged to offer a safe haven for people wanting a holistic, natural approach to skin.

Nominated by Dermaviduals

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Wellness

Chuan Spa, Langham Melbourne Chuan Spa in Melbourne, located within The Langham, offers a holistic wellness experience inspired by Traditional Chinese Medicine (TCM).

Its treatments are designed to harmonise the body, mind, and soul, featuring therapies based on the five elements: wood, fire, earth, metal, and water. Guests can indulge in a range of luxurious services, including facials, body scrubs, and massages, all infused with natural ingredients and personalised to their needs.

Chuan also offers signature treatments like the “Chuan Stone Therapy” and “Chuan Harmony” massage, which use hot stones and acupressure techniques to restore balance and promote relaxation. With its tranquil ambiance, stunning views of the Yarra River, and a comprehensive wellness menu, Chuan Spa stands as a premier destination for those seeking rejuvenation in Melbourne. The facility also features a state-of-the-art health club and pool, enhancing the overall wellness experience.

Nominated by Taneesa Williamson

The Dream Skin Clinic The Dream Skin Clinic in Melbourne is one of the city’s leaders in advanced skincare, renowned for its clinical expertise and dedication to achieving exceptional results (just take a look at their socials!). Offering a comprehensive range of medical-grade treatments, including laser therapies, cosmetic injectables, and bespoke facial protocols, the clinic specialises in addressing complex skin concerns such as pigmentation, acne, and signs of ageing – with a speciality on ethnic skin. Every treatment plan is meticulously customised to suit individual skin profiles, ensuring clients receive targeted and effective care.

With a team of highly qualified dermal clinicians and cosmetic practitioners, The Dream Skin Clinic integrates the latest scientific advancements and technologies in order to deliver high-impact outcomes. The clinic’s sophisticated and welcoming environment provides the perfect backdrop for clients to enjoy a resultsdriven experience, combining clinical precision with a luxurious ambiance.

Nominated by Taneesa Williamson

The Beauty Room Founded in 1998 by Mark Meredith and Maria Taormina, The Beauty Room in Sydney’s Mosman has consistently stayed at the forefront of skincare innovation for 26 years.

With extensive industry experience and backgrounds in business development, therapist training, and skin education, Mark and Maria have built a team with a reputation of delivering expert treatments and skin results.

Building a loyal clientele, the clinic prides itself on staying fresh and current with their approach to skin, maintaining a 5-star reputation through their unparalleled customer service.

Popular treatments include Pro Microneedling and Laser Genesis, while the Bespoke Intensive Skin Treatment with LED therapy is a client favourite for instant results. As a long-time partner of Dermalogica from the beginning of their journey, the Beauty Room offers advanced, customisable treatments and product recommendations for all skin types and conditions, ensuring every client leaves with radiant, healthy glowing skin.

Nominated by Dermalogica

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Wellness

Botanica Wellness Spa And Clinic The luxurious Botanica Wellness Spa and Clinic is located in the heart of Melbourne City. Nestled within the prestigious InterContinental Melbourne The Rialto Hotel, Botanica is dedicated to providing unparalleled relaxation and wellness. From the moment you step inside Botanica Wellness Spa and Clinic, the team of wellness experts are committed to delivering a personalised experience through world-class treatments and techniques only available in the most renowned resorts and clinics around the globe.

Whether you are visiting Melbourne or live locally, the spa and clinic is the perfect destination for rejuvenation. At Botanica Wellness Spa and Clinic, luxury meets skin care excellence. As official partners with Elemis, the team invite you to indulge in a world of luxury and rejuvenation. Botanica also offers group and couples treatments, and has previously been voted Australia’s No1 Luxury Hotel Day Spa. Nominated by Elemis

Skin Clinic Blyss Located in the beautiful Sydney suburb of Randwick, Skin Clinic Blyss was founded in 1988 by Jodie King. Renowned for their suite of nonsurgical anti-ageing, acne, pigmentation, rosacea, and scarring treatments, they deliver enduring and visible results that empower their clients to understand and love the skin they’re in. Using the most advanced treatments and investing in cutting-edge technology including Ultraformer MPT, and Universkin’s scientifically proven customised serums and homecare, is at the core of everything that Founder Jodie King does.

With more than 25 years of expertise, Dermal Clinician and Skin Expert Jodie King is at the forefront of industry innovation. Often quoted in the beauty media, Jodie has distinguished herself as a leader in advanced skincare, empowering her clients with tailored treatments that bring them back time after time. Jodie completed four years of dermal training and holds a Bachelor of Dermal Science from Melbourne’s Victoria University. With a deep passion for skin, Jodie is always evolving through her treatment and product offering to ensure she continues to restore her clients’ skin confidence for men and women across the country.

Nominated by Cryomed

Skin To Heart Skin To Heart is led by renowned Aesthetic Clinician Maï Guillou, who has spent over 24 years developing Maï’s Method, a fusion of traditional French techniques, premium technology and a 360° approach to beauty and wellness. Maï’s Method is the foundation of Skin to Heart, offering the most up to date treatment modalities in skin health, for real and long lasting results.

Skin speaks, and Skin to Heart listens by focusing on the skin journey and overall wellness. A treatment at Skin to Heart sets the beginning of a long lasting relationship with clients; it is holistic and transformative. Maï and her team of skin coaches value kindness, honesty and purpose. And it is with consideration and dedication that Skin to Heart offers the best in facial rejuvenation modalities, specific tailored skincare routines, combined with lifestyle recommendations. At Skin To Heart, guidance into other pillars of health such as movement, mindfulness, nutrition and emotional wellness is crucial, as it is this inside-out approach that shines light into a truth close to Maï’s heart that real beauty runs deeper than the skin.

Nominated by Dermocosmetica

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Wellness

Aesthetic Skin Co. By Lilly Aesthetic Skin Co. By Lilly, founded by Registered Nurse Lilly Mehmet, is known for delivering state-of-the-art cosmetic and skin treatments with a personal touch. With over fourteen years of healthcare experience, including a background in emergency nursing, Lilly transitioned into cosmetic medicine and established her clinic in 2022.

Her client-focused approach combines cutting-edge anti-ageing techniques, including the Venus Bliss™ and Venus Viva™, ensuring personalised care and exceptional results for each client.

Lilly is set to expand her operations by early 2025 with the purchase of her dream clinic featuring nine clinical rooms. She leads a skilled team of six professionals, comprising Registered Nurses and Dermal Therapists and Dermal Clinicians. Her commitment to education and evidence-based practices guarantees access to the latest advancements in skin and body contouring treatments. With a holistic approach, Lilly builds trusting relationships with her patients, ensuring they feel confident and cared for in her clinic’s welcoming environment.

Nominated by Venus

Clinica Lase Established in 2010, Clinica Lase is a leading skin and laser clinic offering an array of modern treatments that target the skin and the areas of the body that are particularly prone to ageing. Crystal Patel is the founder of Clinica Lase and has been excelling in the field of skin, laser and cosmetic treatments and therapies for over 20 years. Their years of experience paired with the latest equipment, a wide selection of high-end skincare products and the dedication of an experienced and passionate team is what allows Clinica Lase to offer clients the kind of care and results they’ve come to expect from a specialist laser and skin clinic.

Clinica Lase is dedicated to staying abreast of the latest treatments, technology and best practices in the cosmetic sector, and using this knowledge to open our clients’ minds to the many treatment options available to them. Their treatments are designed to help their patients achieve their aesthetic goals in a safe and comfortable environment. The team also believe in equipping their patients with as much information as possible on each of their cosmetic treatments and antiageing procedures, ensuring they always know exactly what to expect.

Nominated by CUTERA

HÜD The HÜD story began when Gry, a Norwegian who moved to Australia over 20 years ago, struggled with her skin in the harsh Aussie climate. Battling acne and melasma in her 20s, she envisioned a skin clinic that prioritised long-term results, beautiful design, and genuine client care. Thus, HÜD was born, transforming not just skin, but lives.

Now, nearly a decade later, Gry continues her mission to provide effective skincare solutions. Clients are welcomed with chilled cucumber water and a listening ear, ensuring their unique skin concerns are addressed with expertise and compassion. At HÜD, the focus is on innovative treatments like the Potenza RF Microneedling device, which exemplifies their commitment to cutting-edge technology and personalised care. Gry and her team are dedicated to helping clients achieve radiant skin and renewed confidence, proving that HÜD is not just a clinic, but a transformative experience.

Nominated by Cynosure

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Wellness

Toby John Cosmetic Nurse Toby is a cosmetic injector who is known through the Eastern Suburbs of Sydney for ‘saving lives and faces.’ Toby is a qualified Registered Nurse whose experience spans more than a decade, specialising in non-surgical face medicine, including anti-wrinkle treatments and fillers.

Before his career in cosmetics, Nurse Toby completed a Masters in Clinical Nursing, followed by six years working in emergency departments.

Trained by Melbourne and Sydney Plastic Surgeons, he understands that all faces are beautifully unique and need individualised plans and treatments. He prides himself on never making his patients look “done”. Movement is okay, and his approach is “slowing the clock down not turning it back”. Toby is trained in all skin treatments and makes correct recommendations for each individual during his consultations. “This is my passion. This is my everything,” he says. Toby chooses to script with Fresh Clinics as they are “one of the biggest in Australia, professional and by the book,” he tells us.

Nominated by Fresh Clinics

Jade Cosmetic Clinic Established in 2005, Jade Cosmetic Clinic is a specialist skincare clinic and one of the most experienced aesthetic clinics in North Queensland. They offer a wide range of advanced skin treatments and have built a reputation for truly understanding their clients’ needs – how they want to look and feel – while providing unbiased, genuine support and sharing their extensive knowledge of every layer of the face, skin, and beyond.

Whether you want to appear less stressed, tired, or angry – or more healthy, friendly, or happy – Jade Cosmetic’s goal is to empower their patients with accurate, honest information about how they can achieve the patient’s desired results while maintaining a balanced, natural-looking appearance.

Nominated by Alma Lasers

The Beauty Plan Located in Waterloo, Sydney, The Beauty Plan Clinic has quickly established itself as a premier destination for personalised, resultsdriven skincare. The clinic is a serene and luxurious space dedicated to skin transformation. Specialising in acne, rosacea, and pigmentation, understanding that every skin journey is unique, their bespoke treatments are meticulously designed to deliver noticeable results while providing a rejuvenating experience in an elegant, calming environment. From advanced LED therapy to pregnancy-safe facials, each service is crafted with precision, using only the finest products.

With over a decade of experience in advanced skincare, founder Charlene Hamilton has cultivated a reputation for delivering unparalleled results in skin transformations.

Every client is treated like a VIP, ensuring a luxurious, restorative experience that nourishes both the skin and soul. Their commitment to excellence is reflected in the results their clients achieve and the personalised care they receive.

Nominated by Advanced Cosmeceuticals

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Wellness

Fresh Face Skin Salon Fresh Face Skin Salon, located in Melbourne’s Eastern suburbs, is a skin clinic known for its high level of service and genuine, effective treatments, as reflected in over 2,000 5-star client reviews. With a focus on client education, Fresh Face Skin empowers individuals on their unique journey, offering highly results-driven treatments paired with relaxation. Each treatment is tailored to the skin’s needs, always respecting barrier health and prioritising long-term results over quick fixes that may lead to sensitivity or damage.

The clinic’s exclusive skincare range of 100% natural, toxic-free products is crafted with high-quality, plantbased ingredients to enhance and balance the skin, enabling clients to support their skin from home while enhancing their in-clinic results. Beyond treatments, Fresh Face Skin values genuine connections, ensuring every client feels heard, valued, and supported on their journey. Committed to transparency, education, and empowerment, Fresh Face Skin is a leader in holistic skincare, offering personalised care that nurtures natural beauty.

Nominated by Fresh Face Skin

Dr. Cosima Medispa Dr. Cosima Medispa has recently transitioned to an expansive, newly designed location in Sydney’s Bondi Junction, overseen by the esteemed Dr. Cosima Karlburger. This move reflects her commitment to expanding services while maintaining the same high standards of elegance and precision in a more spacious and sophisticated setting.

Specialising in natural-looking enhancements, Dr. Cosima’s approach focuses on boosting clients’ confidence through personalised treatments. The clinic is equipped with advanced technologies such as Byonik and Aerolase Elite, sourced for their proven effectiveness in skin rejuvenation. At Dr. Cosima Medispa, the emphasis on quality care and state-of-the-art treatments ensures clients experience not only superior results but also a welcoming and supportive atmosphere.

Nominated by Beauty Technology

Dr Michael Zacharia Being an ENT and Surgeon, Dr Michael Zacharia thought it was extremely important to have a Medispa joined to his surgical practice in Double Bay, allowing patients the best opportunity to prevent or prepare the skin prior to surgery.

Post-surgery, patients often experience a journey of patience while healing, and having a Medispa helps support and often speed up patients’ healing process. Helping patients physically and mentally, providing them a next step and something to look forward to during their post-op period is beneficial to their entire experience. Dr Zacharia’s Medispa services include Neogen skin resurfacing / scar management, light therapy, Emface, Ultraformer, skin needling and medical grade skincare.

Dr Zacharia has seen patients postpone their surgery as improvement of skin quality through non-surgical treatments can make a huge difference for patients and sometimes even delay surgery!

Dr Zacharia puts this down to the fact that technology has greatly improved over the years.

Nominated by Costec

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Wellness

Lisa Rush Skin Clinic In the bustling streets of Paddington Fiveways, amidst the chic boutiques of Glenmore Road, lies Lisa Rush Skin Clinic, a facility dedicated to the art of aesthetic medicine and beauty with integrity. At the helm is Lisa Rush, originally a Registered Nurse in Aesthetic Medicine with 16 years of unwavering commitment to the industry. Her clinic, known for its non-surgical treatments, has become a top choice for those seeking to enhance their natural beauty while prioritising skin health.

Lisa offers an extremely professional approach to her practice.

She wants to treat each client for their own individual needs. From their extensive experience of consultation and practice, her team understand that every face is unique and beautiful in its own way and should be treated as such. Beauty is a feeling and the team at Lisa Rush Skin Clinic want you to look your best on the outside so you can feel the best on the inside.

Nominated by Kym Cowper

Spa by JW, Gold Coast Guests at the Spa by JW can enjoy an experience that favours simplicity over complexity, clarity over mystery. Knowing your time is valuable, they offer express spa treatments as a simple indulgence, while their inviting spa lounge is the perfect place to gather with a group or simply unwind and take a moment. Spa by JW delivers experiential retail and treatments that are tailored to your exact needs and focused on delivering four distinctive benefits — Calm, Indulge, Invigorate and Renew. Whether you’re fatigued from a long journey or simply desire a well-deserved retreat, they provide a personalised spa experience that is as effortless as it is rewarding.

Featuring six treatment rooms, a signature couple’s room including a relaxation lounge, an ensuite stone bath and twin showers, traditional saunas, steam experience showers, tranquil pods and an outdoor terrace, the Spa by JW aims to create an effortless and intuitive experience that leaves a lasting impression.

Nominated by Kym Cowper

Sol Spa Sol Spa is a world-class facility with a team of wellbeing specialists whose expertise ranges in a variety of natural and spiritual therapies for the body and mind. Their treatments stimulate the five senses, taking you on a sensory journey through mind, body and spirit. The spa directly reflects their philosophy of celebrating natural treatments and the healing power of pure Australian and botanical ingredients. Brands used include Waterlily, Retreatment Botanics, and esst.

Guests are immersed in natural elements carefully selected to accompany a range of relaxing treatments to ensure they leave refreshed and rejuvenated. Sol Spa is located in Sydney’s Eastern Suburbs and part of the Sol Living Lifestyle Precinct, which also includes Botanica, a farm-to-table restaurant inviting you to enjoy healthy meals that are delicious and good for you. It’s that holistic approach to health that Sol Spa is all about.

Nominated by Waterlily

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Wellness

LoveBeauty Skin Clinic At LoveBeauty Skin Clinic, lives are transformed through a holistic approach to skin health. Specialising in acne, perioral dermatitis, rosacea, pigmentation, and age management, each client receives carefully tailored skincare recommendations to achieve results aligned with their unique needs and lifestyle.

Every client’s journey begins with a comprehensive consultation to uncover the root causes of their skin concerns, whether hormonal, environmental, or lifestyle-related.

This foundational insight allows the clinic to create personalised treatment plans that integrate advanced cosmeceuticals with innovative in-clinic therapies, such as lymphatic treatments, LED light therapy, infrared saunas, enzyme therapy, chemical peels, skin needling, and laser facials. With a team of skilled dermal therapists, LoveBeauty Skin Clinic is dedicated to helping clients feel confident and empowered in their own skin, providing them with the knowledge and tools for enduring skin health and real, transformative results.

Nominated by Inskin Cosmedics

Auriga Spa, Capella Sydney Capella Sydney is located in what used to be the Department of Education, with its golden sandstone facade an integral part of Sydney’s CBD. Reawakening as Capella Sydney late last year, it is setting a global benchmark for luxury accommodation, cuisine and cultural immersion. On the sixth floor, Auriga Spa has set a new standard for luxury spas, while feeling understated at the same time. The spa’s treatment menu is unique and Australia-centric, with signature massages informed by the new and full moons aimed at increasing circulation, relieving physical and emotional tension, and balancing chakras.

Capella Sydney’s spa offering features a custommade range of skincare products by Byron Bay brand Synthesis Organics.

Natural light flows through most treatment rooms, making the space feel airy and grand.

Auriga is an inner-city sanctuary that provides guests an oasis where they can indulge in a tailored wellness journey like no other.

Whether you seek rebalancing, vitality or an aesthetic revival, the team offers a range of bespoke treatments using time-tested and cutting-edge contemporary practices in immersive treatment rooms for both couples and individuals.

Nominated by Nadine Dilong

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The HM Awards, taking place on Nov 29, 2024, honour the best in Hotel and Accommodation Excellence.

SPA+CLINIC is proud to sponsor the ‘Best Day Spa’ category, and we wish all finalists the best of luck: • AWAY Spa, W Brisbane, QLD, Australia • AWAY Spa, W Sydney, NSW, Australia • Chi, The Spa, Shangri-La Sydney, NSW, Australia • Chuan Spa, The Langham, Gold Coast, QLD, Australia • Crown Spa Sydney, NSW, Australia • Eléme Day Spa, Crystalbrook Byron, NSW, Australia • Eléme Day Spa, Crystalbrook Flynn, QLD, Australia • Eléme Day Spa, Crystalbrook Riley, QLD, Australia • Elysia Wellness Retreat, NSW, Australia • Gatekeeper’s Day Spa, Mount Lofty House, SA, Australia • Hale Spa, Brassey Hotel, ACT, Australia • Heavenly Spa by Westin, The Westin Brisbane, QLD, Australia • Higher State, Novotel Melbourne Airport, VIC, Australia • L.M. Spa, Lancemore Mansion Hotel Werribee Park, VIC, Australia • One Spa, RACV Royal Pines Resort, QLD, Australia • One Spa, RACV Torquay Resort, VIC, Australia • Spa by JW, Gold Coast, QLD, Australia • Spa by the Sea, Bannisters by the Sea, NSW, Australia • spaQ, QT Sydney, NSW, Australia • The Darling Spa, The Darling, NSW, Australia • The Day Spa By Chuan, The Langham Sydney, NSW, Australia • The Ritz-Carlton Spa, Melbourne, VIC, Australia • The Ritz-Carlton Spa, Perth, WA, Australia • Waldheim Alpine Spa, TAS, Australia

SPONSORED

The Sustainable Skincare Revolution with ELEMIS

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one are the days when sustainability was a coveted buzzword. Today, it’s a lifestyle choice driving many consumers’ purchasing decisions.

This informed demographic looks beyond product claims to understand the real impact of the brands they support, shifting focus if it doesn’t align.

Enter ELEMIS, the iconic British skincare brand leading the charge in creating products that care for both the environment and the skin. Known for its luxurious formulations that marry science with nature, ELEMIS focuses on reducing environmental impact while delivering results-driven skincare. Setting a new standard for conscious beauty, ELEMIS is paving the way for a future where beauty is as kind to the environment as it is to the skin.

“Our commitment to sustainability is at the core of everything we do,” says Katie Lowndes, ELEMIS Spa Distributor ANZ. “From using 100% renewable energy across our facilities to eliminating unnecessary plastics and transitioning to fully recyclable packaging, we’re proud to make a tangible difference that benefits both our stockists and the planet.”

ELEMIS recently achieved B Corp certification and became a finalist in the Best Sustainable Skincare category at the Spa & Wellness Awards – recognition that underscores the brand’s dedication to sustainable innovation.

eliminate waste wherever possible,” adds Katie. “Our goal is to make it as easy as possible for clients to choose products that align with their values without compromising on the luxurious experience they expect from ELEMIS.” Once clients receive their products, ELEMIS provides clear recycling instructions online, ensuring consumers are informed on how to dispose of their packaging properly to further reduce environmental impact.

Eco-friendly packaging is just one aspect of the brand’s sustainability mission – what’s in their products counts, too.

ELEMIS’ hero product, ProCollagen Marine Cream, is created with sustainably sourced marine and plant-based ingredients.

“Ingredients are at the heart of what we do,” Katie explains. “We ensure that everything we source is done so responsibly. Our Pro-Collagen Marine Cream, for example, uses marine and plant-based extracts that provide incredible results and respect our planet’s natural resources.”

“We’re proud to make a tangible difference that benefits both our stockists and the planet” – Katie Lowndes, ELEMIS Spa Distributor ANZ

Bold Steps for a Better Planet ELEMIS’ commitment to sustainability is not just words – it’s action.

Since achieving B Corp status, ELEMIS has continued to innovate, balancing luxury skincare with environmental responsibility. “We have moved to 100% renewable energy across our offices and warehouses, ensuring our operations are as green as possible,” says Katie.

The brand has also taken significant steps in its packaging and product sustainability initiatives. In 2021, ELEMIS removed product leaflets, saving an estimated 13 tonnes of paper annually. The transition to plastic-free Dynamic Resurfacing Pads has reduced plastic waste by 1.3 tonnes each year, and eliminating plastic spatulas has saved an additional 1.7 tonnes of plastic. Moreover, protective bubble wrap used in online orders has been replaced with paper wrap, cutting down on plastic waste by a further 11 tonnes.

“We’ve taken a hard look at every element of our packaging to

Commitment Beyond Skincare ELEMIS’ dedication to social responsibility extends beyond skincare. As part of its B Corp mission, ELEMIS supports charitable initiatives, from promoting women’s health to reforestation projects, ensuring every action aligns with its vision of a healthier planet. By choosing ELEMIS, consumers invest not only in their skin but also in global wellbeing.

“Our commitment to the planet isn’t just about what’s in our jars,” Katie says. “It’s also about giving back to communities and supporting causes that make a difference globally. We want our clients to know that when they choose ELEMIS, they are supporting a brand that truly cares.”

The wellness industry is evolving, and ELEMIS proudly proves that high-performance beauty can align with eco-consciousness. With a commitment to clean beauty, ethical sourcing, and sustainable packaging, ELEMIS sets a new standard for products in the industry.

Whether you’re new to sustainable skincare or already an advocate, ELEMIS’ dedication to both people and the planet makes them an ideal choice for therapists and clients alike who want to indulge in luxury skincare without compromising on their values.

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Sponsored

This Is Australia’s First CynoGlow Clinic We chat to DR WILL GUO from Meyer Cosmetic Clinic on becoming Australia’s first CynoGlow clinic.

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eyer Clinic was established in 2016 and is a high-end beauty clinic in Sydney with a professional medical background, offering face and body treatments. Led by Dr Will Guo, Meyer’s professional medical team is managed by a number of Australian AHPRA registered doctors and Australian registered nurses and has the latest high-end optoelectronic equipment.

Offering the latest treatments, Meyer prides itself on being a Cynosure partner and is, in fact, Australia’s first CynoGlow Clinic.

CynoGlow is a customisable, sequential treatment plan utilising the most advanced picosecond laser, Picosure Pro and radio frequency micro-needling technology, Potenza. Cynoglow is a bi-layered treatment plan that targets the superficial and deeper layers of the skin. PicoSure Pro laser treatments are highly targeted, which means

any risk of damage is contained and minimised. For this reason, PicoSure Pro is extremely safe and can be applied to any area of the face. With the Platinum Focus Lens this fractional picosecond laser treatment is effective and safe to get glowing skin and give a fresh and youthful appearance.

Potenza consists of ultra-fine needles and RF energy to penetrate the top layer of the skin and trigger the body’s natural healing process to regenerate new collagen and elastin, which will tighten and firm your skin via soft tissue coagulation. The CynoGlow treatment can effectively improve skin texture, pore size, active acne, acne scarring, pigmentation, fine lines, and wrinkles.

We spoke to Dr Will Guo to learn more about his partnership with Cynosure.

Dr Guo, please tell us about yourself and how you came to open Meyer Beauty Clinic?

Before opening Meyer, we had been working in the medical field for a few years, and in the cosmetic beauty field we have felt confident that we are helping others be the best that they can be and helping to increase their confidence and self-esteem, that was our original motivation to open Meyer Cosmetic Beauty Clinic.

Dr Will Guo at his clinic in Sydney

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really great result to clients, which then increases their confidence to keep purchasing other skin treatments with us.

What are some of the most common skin concerns you treat?

We are doing quite well at treating lines and wrinkles, facial skin laxity, acne and acne scars, and skin rejuvenation.

What makes Meyer Beauty Clinic stand out?

Why did you decide to purchase both the PicoSure Pro and the Potenza devices?

To be honest, the CynoGlow treatment makes Meyer Beauty Clinic stand out, since it delivers

Cynosure is one of the top brands in the market, as it develops and manufactures

Sponsored

a diverse range of energy-based aesthetic and medical treatment applications for skin revitalisation, scar reduction, body contouring, and more. And during the conversation with sales manager Renee, we felt really confident about the products’ quality and the service and marketing support afterwards.

Cynosure and us have the same purpose: to provide customers with the best and most professional services; we believed the two machines combined together would surely deliver great results.

What is CynoGlow, and what skin issues do you treat with it?

We effectively treat acne, acne scars and overall skin rejuvenation with CynoGlow, which combines the PicoSure Pro and Potenza treatments, so laser and RF micro-needling.

How easy are the devices to use?

The Cynosure team members, Sandra and Renee, have been giving us support all the time and we always have discussions with the Cynosure surgical education team on how to upgrade and provide better results for clients.

What are some of your patients’ feedback on their CynoGlow treatments?

The feedback so far has been 100% positive with many patients coming back for more treatments.

What kind of support does Cynosure offer you?

The Cynosure team offer marketing, technical, and educational support to us.

How does it feel being Australia’s FIRST CynoGlow clinic?

We are really proud of being the first CynoGlow Clinic in Australia. During these two years, the CynoGlow combination treatment makes our job much easier because our clients can receive the great results in just one or two treatments, not only saving their time, but it’s less painful, which tends to be unexpected for most.

All the clients who received CynoGlow treatment referred lots of their friends to us since they had great result.

For more information, contact Cynosure on: infoaustralia@cynosure.com cynosureaustralia.com

+612 9484 4546

Potenza by Cynosure • The world’s first RF microneedling machine that combines monopolar and bipolar radiofrequency at 1 or 2MHz in a single device, creating four unique RF modes.

• With 4 RF modes, 11 different needle configurations and customizable energy settings you can fine tune treatments based on your patients’ specific needs – all skin types, anywhere on the body, any time of year.

• Four RF modes allows you to treat a larger variety of conditions both superficial and deep within the skin • The first semi-insulated needles provide increased coverage in a single treatment • Single-needle handpiece to precisely target and destroy blemishes on the skin • 11 different tips to treat a wide variety of patients’ treatment areas – Full Face, Forehead, Crow’s Feet, Upper Cheek, Lower Eyes, Lower Cheek, Nose, Upper & Lower Lip, Chin, Jawline, Neck, Decolletage, Elbows, Abdomen and more

Before and after 1x Potenza treatment

“we believed the two machines combined together would surely deliver great results.”

PicoSure Pro by Cynosure • The PicoSure Pro device delivers 755nm energy in picoseconds; the delivery is so quick that it spares the skin from high thermal damage while optimally targeting unwanted pigment, wrinkles, acne scars and pores with less downtime than traditional lasers.

• 1 Zoom handpiece (2-6mm) and 4 fixed handpieces (5, 6, 8, 10mm) with adjustable fluence for customisable treatments • Platinum focus™ lens for unique skin revitalization with no downtime • Flat lens for treating unwanted pigment in all skin types • Optional 532nm and 1064nm add on for tattoo removal capabilities

Before and after 1x PicoSure Pro treatment

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Technology

New Launches From Aussie Medi Tech Here are three devices that should be on your radar.

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ussie Medi Tech is a leading provider specialising in the latest European medical aesthetic devices across Australia and New Zealand. With over 30 years of experience and dedication to excellence, we aim to provide advanced research-based devices that deliver remarkable clinical outcomes for our clients, supported with exceptional customer service, going beyond the initial purchase, extending to marketing assistance, ongoing educational resources, and training.

We believe that delivering optimum outcomes for your patients is key to growing our clients’ practice. Our focus is on safety and efficacy to ensure that our clients can deliver exceptional clinical results and better outcomes.

Our diverse solutions culminate in extensive scientific, medical and business knowledge, committed to helping aesthetic professionals enhance their practice with best-in-class Italian and German-made aesthetic laser solutions.

New Device Launches

CHROME Reinventing the Q-Switched laser technology through innovation and flexibility

The ultimate expandable Laser Station reinventing Q-Switched technology to maximise the operator possibilities and quality of outcomes. Finally, a never-seenbefore platform empowering to offer MORE THAN 50 different types of treatments.

Emission modes are Q-Switch 1064nm, 532nm & 694nm, Long Pulse 1064nm, ablative handpiece 2940nm and IPL handpiece, all in one system. This unique device is suitable to treat pigmented lesions, skin rejuvenation, ablative and non-ablative skin resurfacing, skin tightening, scar remodelling, vascular treatment, nail fungus, hair removal, multicolour tattoo removal, acne scar revision, and inflammatory acne. Fractional handpiece application can be added as well.

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Discovery PICO VarioPulse Technology The World’s Only Variable Pulse Picosecond Laser

The Gold Standard Picosecond laser, especially thanks to its three true laser wavelengths Nd:YAG 1064nm, Nd:YAG 532nm and Ruby 694nm, with Variable Pico Pulse of 800ps, 600ps, and 450ps, the Pico VarioPulse is the ONLY machine produced combined with four emission modes (Picosecond, Nanosecond, Double-Pulse and PhotoThermal) and fractional handpiece to deliver comprehensive multi-level scar treatments, benign pigmented lesions, multicolour tattoo removal, acne scar revision and inflammatory acne, skin resurfacing / rejuvenation and nail fungal infection.

Discovery Pico VarioPulse is available with upgrades of 2940nm and IPL handpieces.

Q Plus C EVO-MT Q-Switched Laser Platform with Exclusive MT Technology

Q-Plus C EVO-MT Option is the new and unique Q-Switched device with SINGLE laser or COMBINED multi-laser emissions through the proprietary Quanta System Mixed Technology. Q-Plus C EVO-MT can mix two different wavelengths, like 694nm with 1064nm and/or 694nm with 532nm, to overcome the limits of single-laser emission.

For example, it can perform efficient purpurafree pigmentation treatments or treat areas with various coloured tattoos in a single pass.

Q-Plus C - MT option, through the special universal connector, can be equipped with a powerful Fractional Er: YAG 2940nm for skin rejuvenation and with the IPL handpieces for hair removal, vascular and active acne treatments.

Sponsored

Why Customisation Is Key JODIE KING, owner of Skin Clinic Blyss, tells us about the importance of using modalities that are customisable for each patient.

Jodie, why is customisation so important and how do you customise treatments using Universkin and your Cryomed modalities?

Customisation is crucial because every individual’s skin is unique, influenced by factors such as genetics, lifestyle, and environmental exposure – as well as preference. Not everyone wants a 10-step routine.

What works for one person may not be suitable for another. At Skin Clinic Blyss, we use Universkin because it allows us to tailor skincare formulations to each client’s needs. With almost 2 million possible combinations and 19 active ingredients, we can treat a wide range of skin concerns, from acne to pigmentation to ageing. Our Cryomed technologies, such as our Ultraformer MPT also allows for customisation, targeting specific layers of the skin for precise results.

We can also combine these treatments with RF needling and lasers for greater results. This holistic, personalised approach ensures the most effective treatment plan, delivering results that suit each patient’s individual concerns and skin type.

What makes Universkin stand out compared to other skincare brands?

Where do I start!? Universkin stands out because it’s bespoke, evidence-based skincare that allows for true personalisation. Most skincare products are formulated to meet the average needs of a group – often with more than one product needed to deliver desired results, but Universkin allows us to create unique formulations tailored to a client’s specific skin condition in a single formulation. It’s backed by clinical research, and with its ability to adjust concentrations and combinations of active ingredients, we can address a variety of skin concerns at once. This level of customisation is unmatched by traditional skincare brands, making it a powerful tool in achieving real, visible results. We can change the formulation as your skin progresses or changes due to age and environmental changes.

You recently met Universkin founder Harry Arampatzis, what did you learn from him?

Meeting Harry Arampatzis was incredibly insightful.

He has a deep understanding of the science behind skin and the role that tailored ingredients can play in transforming it. His philosophy aligns perfectly with ours at Skin Clinic Blyss – focusing on creating healthy skin from within by using the right actives at the right concentrations. His passion for innovation in skincare was truly inspiring and has reinforced our commitment to delivering evidence-based, personalised skincare solutions.

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Sponsored

Why did you decide to upgrade to the new Ultraformer MPT and how does it differ from the earlier version?

We weren’t looking at upgrading at all; I was invited into the office to experience a treatment and was blown away firstly by how tolerable it was compared to the previous Ultraformer – and a faster treatment time, and I am not easily impressed, but also, how fast I saw results. I then made the decision to upgrade to the Ultraformer MPT because it offers significant advancements in both patient comfort and treatment results – from my experience. From an operator’s perspective, the new MPT provides more precise control, allowing us to tailor treatments more effectively. It uses micro and macro-focused ultrasound to target multiple skin depths, offering a combination of lifting, tightening, and skin rejuvenation. As well as this, the new booster cartridges allow us to target these treatments to the individual’s needs.

Patients benefit from the latest pain-reduction technology, making treatments more comfortable, with fewer side effects. The MPT also delivers faster, visible results, with improvements in skin texture and tightness immediately after the procedure. For us, this is crucial as we aim to provide the best, most efficient treatments available.

How does the MPT allow you to customise each treatment and what kind of results do you achieve in patients using the MPT? The Ultraformer MPT’s ability to customise each treatment is one of its standout features. We can adjust parameters depending on the patient’s skin type and concerns, targeting everything from deep tissue lifting to surface-level skin tightening. With the addition of MP mode, we can further customise each treatment to contour where needed – in a controlled and precise delivery. This allows us to treat a wide range of conditions, from sagging skin to fine lines and wrinkles, all in one session. The results we’ve seen so far are outstanding. Patients notice an immediate improvement in skin firmness, with ongoing benefits as collagen production is stimulated over the following weeks. We are also seeing huge improvements in skin texture – particularly on top lip lines that are often difficult to treat.

What are you excited about in the aesthetics industry at the moment?

There’s so much innovation happening in the aesthetics space right now, but I’m particularly excited about the advancements in regenerative treatments. These treatments harness the body’s natural healing processes, offering results that are both powerful and long-lasting. Devices we use at the clinic are pushing the boundaries of what’s possible in skin rejuvenation, and we can combine a lot of these treatments for far superior results. I’m also thrilled to see how technology is improving patient comfort and outcomes, as seen with the Ultraformer MPT. It’s an exciting time to be in aesthetics, with so many groundbreaking options to help clients achieve healthy, radiant skin.

For more information, visit cryomed.com.au

Jodie King and Universkin founder Harry Arampatzis

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SPONSORED

The High-Tech Skin Treatments

How EXION achieves comfortable Fractionated Radiofrequency Microneedling and Hyaluronic Acid production naturally.

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XION is a multi-platform device designed for highly sought-after treatments on the face and body offering versatility to practices. The groundbreaking feature of EXION is the Fractional RF applicator, specifically designed to revolutionise the traditional concept of painful microneedling and deliver exceptional results to patients in a more comfortable singlepass treatment.

EXION additionally offers a comprehensive set of tools and functionalities for skin tightening, texture improvement and fibrotictissue correction in over 20 body areas, including the periorbital area, forehead, neck, and décolletage as well as arms, abdomen, thighs, and the buttocks, offering endless possibilities for patients. Through the blend of monopolar RF and targeted ultrasound, it is the first technology to boost HA naturally in the skin without the requirement of injectables.

Explore its full 3-in-1 potential in this exclusive interview with Dr Sean Arendse, Director of Flawless Rejuvenation Clinics.

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Why did you decide to acquire EXION into your practice?

Dr Sean Arendse, Director of Flawless Rejuvenation Clinics

“EXION is the first technology to boost HA naturally in the skin without the requirement of injectables.“

The AI technology behind EXION was a real game changer in the RF needling landscape, we had all seen the great results that had been achieved by the standard RF devices but this usually came at a cost, and this cost was pain, which is why many clients found it difficult to continue with the prescribed treatment. This was not the case with EXION; because of the AI it employs, the treatments are extremely comfortable!

How does EXION complement your practice and the other modalities you have?

We have all seen a reduction in the amount of filler being used in our clinic and a massive shift to now focus on collagen stimulation and improving skin tone and texture. The EXION works synergistically with many if not all of the modalities we employ in our practice to address skin quality, and consistently deliver superior results for our clients.

SPONSORED

What do you believe are the most important features and advantages of this product?

The most important feature is that the EXION delivers results consistently and reproducibly in a very safe fashion so that I do not lose sleep worrying that we have harmed a client.

Who are the predominant EXION patients, and what areas do they most commonly seek to treat?

Most of our clients want to focus on improving facial skin quality, but we are starting to see more and more clients requesting that we treat skin beyond the face such as abdomens, arms and even knees.

What role will the non-invasive methods in facial aesthetics play in your opinion in the future?

I think that non-invasive methods with minimal downtime are what most of our clients are seeking, with their busy 24/7, 365 lifestyles. They want fast, pain-free treatments which allow them to get on with their lives but still get fantastic results, something that the EXION delivers in spades.

How would you summarise the support provided by BTL? The support provided by BTL has been amazing from training of the staff to integration of the device into the clinic and business development to ensure we get our ROI. It has been an awesome experience being welcomed into the BTL family, and I can’t wait to partner with them on many more devices!

EXION clinically proven results: • • • • • •

224% more hyaluronic acid¹ 47% more collagen and 50% elastin production² 82% of patients found the microneedling treatment comfortable³ 41% improvement in acne scars³ 85% improvement in skin laxity⁴ 96% patient satisfaction rate⁴

“I think that non-invasive methods with minimal downtime are what most of our clients are seeking, with their busy 24/7, 365 lifestyles. They want fast, pain-free treatments which allow them to get on with their lives but still get fantastic results, something that the EXION delivers in spades. “

DISCLAIMERS: Patient results and experience may vary. PRODUCT IS NOT AVAILABLE FOR PURCHASE BY THE GENERAL PUBLIC. Always read the user manual and follow instructions for use. We recommend following a healthy energy-controlled diet and physical activity 1. Duncan, D, Bernardy, J, Hodkovicova, N & Masek, J. 2022. Increased levels of hyaluronic acid in skin after monopolar radiofrequency and tus treatment: porcine animal study. Presented at the American Society for Laser Medicine and Surgery (ASLMS). San Diego, California.

2. Kent, DE 2023. Monopolar radiofrequency and targeted ultrasound induces remodelling of fibrillar collagen and elastin fibers: histological porcine model study. Presented at the American Society for Laser Medicine and Surgery (ASLMS). San Diego, California, 27 April 2022 3. Clark-Loeser L, Halaas Y. A Multicenter study evaluating the effectiveness of Fractional Radiofrequency (FRF) for the treatment of Facial Acne Scars and Wrinkles. Presented at: 41st Annual Conference on Energy-Based Medicine&Science. April 27-30, 2022; San Diego, CA. 4. Kent, DE and Muller, G 2023. Novel technology combining radiofrequency and targeted ultrasound for improvement in skin laxity: the efficacy and safety evaluation. Presented at the American Society for Laser Medicine and Surgery (ASLMS), Phoenix, Arizona, April, 2023.

Scan QR code to learn more

spaandclinic.com.au | 77

Sponsored

Our Suite Of Lutronic Devices Mother-daughter duo GABRIELLA DA ROS and JAMILA ROBINS from Simply Skin & Laser share their success story using Lutronic devices.

Could you explain the criteria you used to select the aesthetic devices for your clinic?

We aimed to acquire a comprehensive range of medical-grade equipment to meet the diverse needs of our clients in the Wimmera Region.

Being in the industry for 38 years, we reflected and ensured that we were able to treat conditions that are regularly presented to us, such as pigmentation and sun damage, rosacea and vascular concerns, unwanted hair, impaired skin barrier and loss of volume in the skin.

Based on our prior experience with standalone devices from various suppliers, we sought to streamline our approach by opting for a cohesive suite of devices from Lutronic.

This allows us to deliver consistent, highquality treatments, ensuring that we can offer the most advanced, effective solutions tailored to each diagnosis.

What factors influenced your decision to choose Lutronic devices, and what made them stand out?

Lutronic offered a suite of devices that complemented each other perfectly, ensuring a cohesive and efficient approach to treatment.

I was already familiar with Lutronic’s strong reputation for quality and innovation within the industry. Having previously worked with the Hollywood Spectra, Healite and other

Lutronic systems, I had firsthand experience with their superior performance and results.

This familiarity and confidence in the brand made the decision to select Lutronic an easy and straightforward one for our clinic.

Additional to their superior results and technology, the support and high level training provided for our team has assured us that we made the right choice with Lutronic.

At Simply Skin & Laser Clinic, we offer a range of highly sought-after treatments, including: • Pigment correction • Correction of acne scarring • Hair removal • Microneedling for skin tightening • Vascular treatments, such as those for cherry angiomas and venous lakes • Skin Toning • LED light therapy • Tattoo removal

improved our clients’ quality of life. For example, we have treated a wide range of seborrheic keratoses across different areas of the body, which often helps alleviate our clients’ self-consciousness about these lesions.

One especially heartwarming case involved a young girl, with a large granuloma on her face. After just one treatment, there was a significant improvement, boosting her confidence and alleviating the emotional burnden caused by the condition.

The image in this article showcases a client from Simply Skin & Laser Clinic, where we effectively reduced her pigmentation and sun damage while enhancing her natural radiance by utilising a combination of our Lutronic devices.

Can you share any case studies with exceptional results?

What kind of support do you receive from Lutronic?

We have achieved a number of successful outcomes in treatments such as skin tightening, pigment reduction, and hair removal, many of which have significantly

The support we receive from our Business Development Manager, Tegan, is exceptional — well beyond expectations. Her expertise in explaining and demonstrating the capabilities of each device has been invaluable, and she consistently addresses any questions we have with a genuine focus on our business and patients’ needs. Despite being in regional Victoria, Tegan visits us more frequently than any other Business Development Manager, which is a testament to her commitment.

Additionally, Lutronic’s technical support is always readily available, offering assistance as soon as we reach out. This level of service is one of the key reasons we continue to invest in Lutronic technology.

For more information, visit

What are some of the most popular treatments you offer using Lutronic devices?

Before and after a combination of Lutronic devices to reduce pigmentation and improve radiance.

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Gabriella Da Ros (right) and Jamila Robins

lutronic.com.au

Sponsored

Aerolase – Versatility, Visible Results, No Downtime We speak with Beauty Technology Director PHIL WILLMANN to find out just how exactly Aerolase delivers outstanding results without downtime.

How did you discover Aerolase and what made you decide to bring it to Australia?

My wife, a Cosmetic Physician, identified a need for advanced skin treatments in non-ablative and ablative treatments, but was disappointed with the options available in Australia due to subpar pre-sale service, treatment outcomes, and maintenance requirements. To address this gap, she provided me with a list of necessary indications, which I used to research superior alternatives globally. This search led me to discover Aerolase at IMCAS in Paris in 2023, a game-changing find that exceeded our expectations.

Please explain the significance of the 650-microsecond pulse width, and what depth and chromophore Aerolase treats.

The 650-microsecond pulse width is central to Aerolase’s advanced technology. While this duration isn’t exclusive to the Neo Elite, Aerolase’s ability to deliver up to 255 J/cm² at 650 microseconds is unmatched by other devices. This pulse length is highly targeted, allowing the powerful laser energy to penetrate the skin without causing excess thermal damage, as it remains below the skin’s burning threshold of 800 microseconds. It reaches the appropriate depth to target melanin, hemoglobin, and water-based chromophores in the dermis. This precise pulse width enables treatments for pigmentation, vascular lesions, acne, and other skin conditions, while promoting neocollagenesis, all without harming surrounding tissue. The result is a treatment with minimal discomfort and no downtime.

How is it possible to have no downtime after the Aerolase treatment?

Aerolase treatments are designed to be gentle yet powerful, targeting skin concerns without damaging the skin’s surface. The controlled energy delivered through the 650-microsecond pulse width ensures that heat is generated deep within the skin, where it’s needed most, while sparing the outer layers from overheating or trauma. This allows patients to return to their daily routines immediately following treatment without redness, swelling, or peeling, offering a true no-downtime experience that’s ideal for busy lifestyles.

So it can be used even on darker skin?

“Aerolase is able to treat patients with darker skin tones without causing pigmentation issues.”

Aerolase’s Neo Elite laser is specifically engineered to treat all skin types, including darker skin tones and tanned skin, with maximum safety. While it does generate heat, its unique 650-microsecond pulse width ensures that the heat is confined to the targeted chromophores rather than diffusing throughout the skin. This precision prevents overheating of the epidermis, reducing the risk of postinflammatory hyperpigmentation, which can be a concern with traditional lasers. By using such controlled energy, Aerolase is able to treat patients with darker skin tones without causing pigmentation issues.

What is some common feedback you get from practitioners who have decided to work with Aerolase?

Practitioners frequently highlight the versatility and reliability of the Aerolase Neo Elite. They appreciate the device’s ability to treat a wide range of skin conditions—from acne and melasma to unwanted hair and skin rejuvenation—without requiring multiple devices. The comfortable, no-downtime experience is often a standout feature for both practitioners and patients, helping clinics attract more clientele. Many practitioners also note the ease of use and how Aerolase fits seamlessly into their practice, making it a sound investment for both patient outcomes and business growth.

For more information, visit beautytechnology.com.au spaandclinic.com.au | 79

Sponsored

Are Exosomes Better Than PRP? Esthetica’s BNV Exosomes set a new benchmark for patient outcomes.

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“Using an exosome treatment accompanying with aesthetic devices such as microneedling, radio frequency and fractional laser devices has shown to provide an accelerated, stronger and enhanced outcomes in patients”

xosome treatments are heavily researched and trialled for their immense potential to not only repair but also rejuvenate skin and hair. The nano-sized vesicles with their intercellular message properties have left the aesthetic industry with more questions. When it comes to advancing the benefits of exosome treatment, there is often a comparison made to Platelet-Rich Plasma (PRP) treatment.

Esthetica has collaborated with BNV Biolab to challenge the properties of exosomes derived from mesenchymal stem cells (MSCs) against PRP. We believe that exosome treatments have shown to provide advanced delivery with outstanding results, while empowering clinics with the right treatment to adapt to the everchanging market and confidently provide their services to aid skin health.

Exosomes derived from MSCs contain a diverse range of bioactive molecules, proteins, nucleic acids and growth factors within their tiny cell-like structures that can comfortably penetrate in the skin. Esthetica has gone through great lengths to ensure the purity of the derived exosomes and ethically source them from neonatal dermal fibroblasts using mass spectrometry.

The neonatal dermal fibroblasts are mixed with growth medium and left in an incubator at 37°C with 5% CO2. With constant monitoring, the cells are let to culture and grow. The cultured cells are washed with trypsin and are exposed to further grow with Epidermal Growth factor (EGF) and Fibroblast Growth Factor (FGF) proteins and are called Dermal Fibroblasts Conditioned Medium (DFCM).

Researchers at Esthetica found different proteins in the DFCM where it is observed that 160 proteins were linked to wound healing and 57 proteins were connected to hair growth. These proteins were involved in important biological processes, such as wound healing and hair growth, through several well-known pathways like epidermal growth factor, fibroblast growth factor, integrins, and others. These pathways help control how cells grow, repair, and communicate.

Esthetica’s BNV Exo serum is a concentrated skin booster that contains over 300 proteins and 26 growth factors that allows clinics to get better outcomes with less material to truly target regenerative sites in skin. Dr. Sung Bin Cho commented ‘Using an exosome treatment accompanying with aesthetic devices such as microneedling, radio frequency and 80 | SPA+CLINIC

fractional laser devices has shown to provide an accelerated, stronger and enhanced outcomes in patients’.

While offering a myriad of benefits, the well-researched PRP treatments, have been claimed to be lacking in comparison to exosome treatments. The rich protein filled nano sacs are smaller in size and can carry countless protein and growth factors with them in comparison to PRP. The effectiveness of PRP can be limited by factors such as the patient’s age and health. The purity of PRP heavily relies on the quality of life the patient experiences.

Exosomes derived from stem cells are not subject to extraction limitations making them versatile to work with. Exosomes are minimally processed and remove the need to extract cells by introducing enriched foreign protein medium to accelerate skin regeneration. Since the extraction for PRP treatments proceeds with collection of blood, manufacturing and administration process to patients, it is conjectured that PRP can be contaminated with microorganisms at some point in the series of the extraction process, leading to bacterial infection. It is important to take measures to preserve PRP to cross contamination, however, it is not clear on the processes of preserving PRP once contaminated. Additionally, PRP cannot be sterilised unlike exosomes.

Esthetica has identified the lack of this miraculous product in the Australian market and has commissioned to bridge the gap in the Australian Aesthetic industry by introducing BNV Exosomes. Esthetica’s BNV exosomes are processed in state-of-the-art facilities and are extensively screened for pathogens and contaminants delivering cellular regeneration, collagen production, anti-inflammatory effects and enhanced skin barrier like no other.

PRP treatments and exosome treatments have their place in regenerative aesthetics, but the advanced capabilities of exosome treatments set a new benchmark for efficacy and patient outcomes.

Exosomes represent the next evolution in regenerative medicine, providing unparalleled results in skin rejuvenation, hair restoration, and beyond.

As the aesthetic industry continues to evolve, embracing innovative technologies like Esthetica’s BNV Exosomes will be key to staying at the forefront of patient care and achieving superior aesthetic results.

For more information, visit estheticaacademy.com.au/bnv-exosomes/

The First AI Powered Smart Device Esthetica’s Fire-XEL II Co2 Laser is the world’s first AI powered device that uses smart detection to intelligently adapt to each paitent’s unique needs. The advanced laser technology delivers targeted skin resurfacing treatments thus stimulating collagen production while maximising results and minising downtime.

The device specialises in addressing fine lines,wrinkles, scars and pigmentation.

With over 30+ surgical and aesthetic treatments which tackles 21 distinct skin conditions, this device is a comprehensive and cost-effective solution for skin correction aesthetic practices seeking high return on investment.

Automated AI Skin Detection Tri Mode Technology- Scanning, Clinical and Surgical 2 Way Cooling System Over 3000 Preset Parameters 7 Joint Articulated Handpiece 6 Year Warranty

Invest in your clinic with Esthetica Discover easy and quick finance options to elevate your presence in the market.

Contact the team now at: https://www.estheticaacademy.com.au/contact-us/ 1300 624 703 support@estheticaacademy.com.au

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Sponsored

The State-of-the-art Equipment That Sets Marque Skin Solutions Apart

M

arque Skin Solutions, with two premier locations in Sydney, is a leader in the skincare industry, offering a diverse range of advanced dermatological and cosmetic treatments.

Founded by experienced aesthetic nurse Melissa Fraser, the clinic is dedicated to enhancing natural beauty through the latest technologies and personalised care.

Melissa believes open communication between patients and clinicians is what sets Marque apart in the aesthetic industry. “Our ethos is centred around creating a welcoming environment where each client is treated as an individual,” she says. “We strive for a balanced, transparent dialogue to ensure that every treatment aligns with the client’s unique needs and goals.”

Our aim is to provide a welcoming and unique environment where each client is treated as an individual.

What are some of the most common skin concerns you treat at Marque?

Melissa Fraser

Partnering with Venus and the Power of the Venus Versa Pro™ As part of its commitment to staying at the forefront of skincare technology, Marque Skin Solutions recently incorporated the Venus Versa Pro™ into their treatment menu. The decision to partner with Venus was driven by the clinic’s desire to offer the most advanced treatment options available.

“The Venus Versa Pro™ stood out to us for its innovative Radio Frequency technology and its versatility in treating delicate areas like under the eyes and the neck.”

The Venus Versa Pro™ is a multi-treatment platform that combines Intense Pulsed Light (IPL), NanoFractional Radio Frequency (RF) with SmartScan™, and Multi-Polar RF with Pulsed Electro Magnetic Fields (PEMF). This all-in-one device allows Marque to perform a variety of treatments, from hair removal and photorejuvenation to acne treatment and skin resurfacing.

We caught up with Melissa to discuss her experience with the technology.

Please tell me about Marque, your ethos, and what you offer at your clinic.

Marque Skin Solutions is a comprehensive skin care clinic with two locations in Sydney, known for its wide array of advanced dermatological and cosmetic treatments.

Our focus is enhancing our clients’ natural beauty, being committed to exceptional customer service and client satisfaction; we feel this is what sets us apart in the industry.

The ethos at Marque is for balanced communication between practitioner and patient, the honest communication sets Marque apart in our industry. Our aim is to provide a welcoming and unique environment where each client is treated as an individual.

The clinic is dedicated to providing high-quality skin care solutions through state-of-the-art equipment and the latest technology, and professional expertise. This commitment to advanced technology ensures effective and safe procedures, giving clients confidence in the quality of care they receive.

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The most common skin concerns clients face are those concerned with skin ageing. We have a “pro-ageing” approach to our treatments at Marque, focusing on subtle enhancements that embrace a more realistic approach to beauty. Our clients love our consistent and well-rounded method of treatment, helping preserve and regenerate their skin and collagen levels.

What made you decide to work with Venus, in particular, the Venus Versa Pro™?

Marque is constantly acquiring the newest and most up to date technology, machinery and training – allowing the business to provide the best possible treatments to clients.

Naturally, we were eager to try the Venus Versa Pro™ due to the advanced Radio Frequency technology the machine has. Our practitioners love the versatility of the Versa Pro’s application. We find the machine safe and reliable with consistent results. We are able to treat delicate problem areas that are particularly prone to ageing, such as directly under the eyes and the neck.

What sets it apart from similar devices on the market?

Venus Versa Pro™ is a multi-treatment platform that offers a variety of aesthetic treatments using different modalities, including Intense Pulsed Light (IPL), NanoFractional Radio Frequency (RF) with SmartScan™, and Multi-Polar Radio Frequency (RF) with Pulsed Electro Magnetic Fields (PEMF). The ability to perform multiple treatments such as hair removal, photorejuvenation, acne treatment, and skin resurfacing with a single device sets it apart from competitors.

Through NanoFractional RF technology, Venus Viva™ provides customisable skin resurfacing and remodelling treatments. Its SmartScan technology delivers RF energy through tiny pins, creating micro-wounds in the skin. This stimulates the body’s natural healing process and promotes collagen production, effectively treating acne scars, large pores, uneven skin texture, and wrinkles. The versatility in treating different skin concerns makes Venus Viva unique.

What kind of support do you get from the Venus team?

We receive in-depth training to ensure clinicians are fully skilled in using the equipment, marketing, and business development support with customisable materials and strategies to attract new patients, dedicated technical support to quickly resolve any device issues and maintain optimal functionality, and continuous education through webinars, workshops, and access to the latest treatment protocols and best practices.

For more information, visit venus.ai

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Sydney Office: Suite 3.06, Level 3/20 Rodborough Rd, Frenchs Forest NSW 2086

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Melbourne Office: Suite 3A, 726 High St, Armadale VIC 3143

Sponsored

Laseraid: Your Trusted Partner in Laser Device Servicing and Support Across Australia and New Zealand

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n the competitive world of aesthetics, the performance of your laser devices directly impacts the quality of treatments and client satisfaction and thereafter your clinic profitability. Laseraid stands as the trusted partner for clinics across Australia and New Zealand, offering unparalleled expertise in laser device servicing and support.

With a commitment to excellence and a team of professionals who have truly mastered their craft, Laseraid ensures your clinic stays ahead in delivering outstanding results. Due to Laseraid’s servicing and support they were appointed as Laser Clinics Group global servicing partner for all non-warranty Candela LHR devices commencing September 2024.

Tailored Service Solutions to Fit Your Clinic’s Needs

Continuing Support for Candela GentlePro Series

Understanding that each clinic has unique requirements, Laseraid provides three flexible service options designed to keep your devices operating at their best:

While many providers have stepped back from servicing the Candela GentleLase Pro, Laseraid remains steadfast in their commitment to these essential devices. Their engineers are specialists in Candela technology, offering comprehensive maintenance and repair services that keep your equipment functioning at its best. Clinics relying on the GentlePro Series can trust Laseraid for uninterrupted support, knowing that their devices are in the hands of experts who have mastered the intricacies of this advanced technology.

With the largest travelling service team in Australia, strategically located across WA, NSW, QLD, VIC, and New Zealand, Laseraid guarantees rapid response times. Their widespread presence minimises any disruption to your clinic’s operations, ensuring you can continue to provide top-tier services to your clients.

1. D evice Rental with Comprehensive Servicing

Access the latest laser technology without the significant upfront investment. For a fixed weekly fee, Laseraid supplies state-of-theart devices along with full servicing. They handle all repairs and maintenance, allowing you to focus entirely on providing exceptional treatments to your clients, free from equipment worries.

2. B ring Your Own Device (BYOD) with Tailored Service Contracts

If you already own your equipment, Laseraid offers bespoke service contracts to ensure your devices remain in peak condition. Their manufacturer-trained engineers provide preventative maintenance, on-site support, and 24/7 assistance. This option minimises downtime and keeps your clinic running smoothly, tailored precisely to your operational needs.

3. Billable Service for On-Demand Needs

For clinics that require occasional expert support, their on-demand service offers quick, professional assistance without a long-term commitment. With transparent pricing and swift turnaround times, Laseraid’s engineers are ready to address any issues, ensuring your devices are back in action promptly.

Expertise That Sets Us Apart What truly distinguishes Laseraid is their team of university-educated, manufacturer-trained engineers who have dedicated years to mastering their craft. Their deep academic knowledge combined with extensive hands-on experience allows them to service a wide array of aesthetic devices with precision and care. This level of expertise ensures your equipment is maintained to the highest standards, maximising performance and longevity.

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Supporting Your Clinic Beyond Servicing Laseraid’s commitment to your success extends beyond device maintenance. Their online store offers a comprehensive range of consumables and accessories, ensuring your clinic is always fully equipped. With fast delivery and high-quality products, they help you keep your treatments running smoothly without interruption.

Partner with the Industry Leaders By choosing Laseraid, you’re aligning your clinic with the industry’s leading provider of laser device servicing. Their flexible solutions, unmatched expertise, and dedication to excellence empower your clinic to deliver the best possible outcomes. They are not just a service provider—they are your partner in success, committed to helping you achieve and maintain the highest standards in aesthetic treatments.

Discover how Laseraid can elevate your clinic’s performance.

Visit LASERAID.COM.AU or call us at 1800 224 234 to learn more.

Sponsored

Opening My Own SILK Clinic Nurse Jasmine

Jasmine, why did you decide on a career in aesthetics?

From a young age, I have had a strong passion for aesthetics. My journey was a little different to some aesthetic nurses who go into nursing solely to get into aesthetics, as I was approached by a plastic surgeon. He admired my work ethic and asked if I wanted to come and train to be a Cosmetic Nurse at his medispa.

Working between the hospital as an Operating Theatre Nurse and the medispa was fantastic as it gave me experience across both fields, however my passion for aesthetic nursing was strong and my client base grew quickly, so I chose to focus on this full time! I loved the autonomy of having my own patients who I could work closely with to help formulate a treatment plan.

What made you want to work with SILK? Working at SILK allowed me the opportunity to spread my wings more independently as an Aesthetic Nurse as SILK has the structure in place to help nurses succeed both professionally and financially.

Safety is a huge priority for me and I am extremely confident in the processes and procedures that are in place at SILK. This was a big part of my decision to work with SILK. The Nurses Board, the Medical Advisory Committee and all of the right structure is in place to provide nurses with the safest workplaces for them and for patients. I also knew how fantastic SILK was at providing ongoing clinical training and support, which is very important for staying upto-date with new advances in the industry as well as keeping your skills sharp.

What was the process like of purchasing your own SILK clinic?

The process was quite seamless, and I had a lot of different people from SILK who supported me with the decision. As I had already dedicated my nursing career solely to cosmetic aesthetics for nearly 10 years, for me this was just the natural progression. I knew how much I loved it and that I wanted to spend the rest of my career in the specialty, and this was the next step to grow.

I also wanted to help share my passion by owning a piece of the business. I wanted to be a leader and help to shape the teams in a positive way and encourage and lift the team to reach their full potential as individuals. Owning a clinic and sharing my experience with my own team really drives me and I want to see the same success for

As the owner of SILK Eastlands in Tasmania, Nurse Jasmine shares why being a SILK clinic franchisee was the best decision for her. my team as I have seen in my own career. I worked extremely hard building up my reputation as an Aesthetic Nurse, I believed in my skills and knew I would be successful as I am so passionate about what I do.

How has your clinic evolved and how does SILK support you?

Being a Tasmanian local, I can really connect with our clients. I am able to put a face to the brand here at Eastlands and personalise things for both my team and our clients. With me as the owner, I feel the clients are assured of the quality of treatments, as I am ultimately responsible for their experience with us, and I genuinely care and want to see them achieve the very best results. When people come to my clinic, they can be assured that they are going to receive, not only the best service, but also the best treatments and results.

SILK has been a great support. They have dedicated teams to assist you with basically everything and anything as a Franchise Partner. The structure is fantastic - Clinic Managers are assisted by Business Development Managers, who are assisted by Operations Leaders, the list goes on. Everyone at the Support Office is committed to your success.

Would you say it’s easier being part of a franchise than starting your business from scratch?

They are both very different approaches. This was something I weighed up for many, many years before making the decision to go with SILK. My colleagues I worked with at the Medispa in Sydney went on to create their own businesses as solo aesthetic nurses, which is always the path I thought I would choose. I did like the idea of doing my own thing, as I would only have myself to be accountable for, rather than an entire team.

However, after injecting at SILK for 5 years I could see it was a very reliable company to partner with, and with well structured head office support teams. SILK also won Franchisor of the Year thanks to the work they do supporting their Franchise Partners.

The business has also impressed me with their values and it always feels like a family rather than a business. Ultimately, franchising with SILK allowed me to remain dedicated to doing what I love and what I am best at - aesthetics. If I had started my own clinic independently, I would be spending so much of my time doing admin and marketing and everything else that goes along with it, I wouldn’t have nearly as much time treating, which is what I love most.

To learn more, visit franchise.silklaser.com.au spaandclinic.com.au | 85

Evolus

We Invite You To Evolve The Future Of Beauty We’re different. Here’s how Who We Are

E

From the get-go, we wanted Evolus to be different.

breakthrough products. The company’s purpose is to

is great at capturing trends, understanding what

bring innovation and forward-thinking technology to

consumers want and creating desirable experiences.

the aesthetic market.

The healthcare sector is great at developing

volus (Nasdaq: EOLS) is an emerging global

We describe ourselves as a performance beauty

performance beauty company with a

company, taking learnings from the beauty sector

customer-centric approach to delivering

and applying this within aesthetics. The beauty sector

treatments that perform.

Headquartered in Newport Beach, Calif., Evolus has opened a new business in Australia. We are

Today, this category is booming. Many people, across

delighted to be here.

the generations, view beauty treatments as a part of daily life. This can be especially true for those with a

Our story

millennial mindset who are visiting clinics and fuelling

“We’re thrilled to be kick-starting business in

the boom.

Australia,” says Daniel Henry, General Manager

What makes us stand out?

for Evolus Australia.

Since our foundation, we have focused exclusively on “We intend to support our healthcare professional

aesthetics. This means we live and breathe beauty

customers as they evolve their practices. We’ll be

whilst also being a pharmaceutical company.

introducing exceptional sales and customer service alongside innovative educational programs, all

What do we stand for?

supported by a user-friendly online platform to

We are a small start-up with a big vision. Our culture is

enhance your experience. We invite you to evolve

designed around these four values.

the future of beauty with us.”

We’ll never shy away from tackling the tough stuff. We let passion and perseverance drive us forward to create a company and experience like no other.

As a team, we move quickly but also have time and space to listen so we can create bold, innovative ideas.

If you love what you do, you’ll never work a day in your life. This is a mantra we live and breathe.

At Evolus, we’re clear, open and honest with each other and with our customers.

It’s better this way.

Headquartered in California From our global corporate headquarters in Newport

We are already in Great Britain, Germany and

Beach, we have been growing since 2012. We have

Austria, Italy, Ireland and Spain. And now we are

more than 300 associates with some amazing skills

launching in Australia. For us, this is a significant

– from R&D experts to digital engineers and sales

step to becoming a leading, global, multi-product

and marketing gurus, one thing unites us: we love

performance beauty company.

being disruptive!

Expanding around the world

Some of our newest recruits are in Australia We are super excited to introduce our new Australian

As a company, we are flourishing. We are excited to

team. Headed up by Daniel Henry, we have

expand our operations outside of North America.

assembled a stellar cast of Evolusionaries.

Introducing the Evolus Australia team (drum roll, please):

Daniel Henry, our Australian General Manager, and off grid adventurer

Hayley Sadeghi, Customer Experience Representative.

Dances like no one is watching

Gavin Aspell, Customer Services Associate, and all-round Irish bloke

Emma Todd Key Account Champion, world record holder & former GB Para Rower

Julie Shannon, Multi-Channel Manager for New South Wales, strong & sweet just like her coffee

Jessie Zhou Medical Affairs Clinician and a full time fun-lover

Maria Prosperi-Porta, Multi-Channel Manager for Victoria, our pocket rocket

Maria Estasy, Medical Affairs Clinicians and go-to-expert for all things clinical

Evolve with us.

We want to hear from the aesthetics community in Australia about the trends you are seeing and how your business is evolving. We look forward to partnering with you as we launch a different type of company. Don’t stand still, evolve with us.

If you are an Australian healthcare professional, get curious and join our community.

Visit evolus.com.au to find out more.

Evolus Australia Pty Ltd. North Sydney, NSW Oct 2024 AU-NP-2400067

Medi

Understanding the New National Safety and Quality Cosmetic Surgery Standards Purifas Owner and CEO IBRAHIM SAMAAN explains it all.

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atient safety is paramount in all aspects of your practice as a cosmetic surgery practitioner. With the release of the National Safety and Quality Cosmetic Surgery Standards (NSQCSS) in December 2023, the Australian Commission on Safety and Quality in Health Care (ACSQHC) has introduced significant updates to ensure all cosmetic surgery services in Australia adhere to the highest safety and quality standards.

While these changes may initially seem substantial, they are designed to enhance patient safety and improve the overall experience for both you and your clients. So, what do these new standards mean for your practice, and how can you ensure compliance? Continue reading to discover the key updates in the NSQCSS, understand the importance of these changes and learn practical steps to manage the implementation in your clinic.

Why are the new standards important?

In just five months in 2023, the Cosmetic Surgery Hotline received an eye-opening 111 calls from patients and practitioners reporting unsafe practices. This critical feedback led to the creation of the NSQCSS, designed to address safety gaps and set clear standards for cosmetic surgery clinics across Australia.

Accreditation for these services is expected to start in 2025, providing ample time to familiarise yourself with the new standards and implement the necessary updates. Adhering to these standards will ensure that your clinic delivers the highest level of care and safety for your patients.

What do the new standards cover — and what don’t they cover?

The NSQCSS covers all facilities where invasive cosmetic procedures, like breast augmentations, liposuction, and facelifts, are performed. Due to the increased risks linked to these procedures, the standards place a strong emphasis on patient safety.

However, these standards do not extend to non-invasive treatments like injectables or other non-surgical procedures.

In conjunction with the NSQCSS, you must also be familiar with two other key documents: • Cosmetic Surgery Module (‘the Module’). This document supplements the NSQCSS, providing more detailed guidelines for cosmetic surgery services. It addresses additional safety measures and quality improvements tailored to the cosmetic industry.

• Guidelines for Registered Medical Practitioners Who Perform Cosmetic Surgery and Procedures. Issued by the Medical Board of Australia, these guidelines emphasise your responsibilities and ethical obligations.

They also provide further direction on patient assessment, informed consent and post-operative care.

88 | SPA+CLINIC

Practitioners can refer to the Map of the Cosmetic Surgery Standards 5 to compare the cosmetic surgery standards and the NSQHS standards.

What you should focus on The NSQCSS introduces new requirements to ensure procedures are conducted in licensed, accredited facilities. Some updates include: • Pre-surgery psychological assessments You must now use validated psychological screening tools to assess patients for conditions like body dysmorphic disorder. This ensures patients are mentally prepared for surgery.

• Clear patient communication You must provide patients with comprehensive information — both verbally and in writing — about the procedure, potential risks and the recovery process. This must be communicated in a language the patient understands to enable fully informed decisions.

• Transparency in qualifications and costs Patients should be informed about the surgeon’s qualifications, any associated costs and that Medicare does not cover cosmetic surgery.

Additionally, these standards emphasise the importance of maintaining detailed records, which is crucial for accreditation. Clinics must meticulously document all patient interactions, assessments and processes to comply with the new guidelines.

Tips for staying compliant Navigating these changes can feel overwhelming, but with a structured approach, your practice can stay ahead of the curve. Here are some practical steps to help you manage the transition: Designate a team member — such as a practice manager or senior nurse — to oversee the implementation of the new standards. This individual will act as the primary point of contact for staff inquiries and ensure consistent compliance with procedures.

Compare your clinic’s current practices with the new NSQCSS to identify areas for improvement. For example, reevaluate how you conduct patient screenings and confirm that your informational materials are up-to-date with the latest communication standards.

Staff training is crucial for a smooth transition. Ensure all team members understand the new standards and how they impact their day-to-day tasks.

The new NSQCSS represents a significant advancement in enhancing the safety and quality of cosmetic surgery across Australia.

By familiarising yourself with the key updates and proactively implementing these changes, you will remain compliant and continue to provide high-quality care for your patients.

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Meet Your Holiday Season Secret Weapon: Aesthetic Bureau Gift your clinic success in 2025 with this EOY offer.

I

t’s the end of the year – AKA crunch time for clinics the company believes in creating aesthetic technologies across the country. You want to make sure you’re that customers genuinely love, and most importantly, holiday-ready, whilst looking forward to the year ahead. do what they say. With over 30 years of industry Expanding your treatment offering by purchasing new experience, their team has built and/or distributed TGAdevices has the potential to increase profits, but big upfront listed Laser, IPL, LED and radiofrequency equipment that investments come with their own – very real – risks. deliver the highest quality non-invasive treatments for If this predicament sounds familiar, it’s time you met people around the world. your holiday angels Aesthetic Bureau. For a limited time, “Trevor is one of those humble geniuses who Dr Gavin Chan they’re offering everyone the opportunity to trial their know all the ins and outs of most laser and aesthetic state-of the-art devices with a 100% rental rebate, so you technologies,” says Gry. “Just like HÜD, he believes can build confidence first, and then decide later. equipment should be about letting the technology speak Gry Tomte, founder of Melbourne skin clinic HÜD, for itself – not about the influencer marketing budget.” says that the Aesthetic Bureau’s end-of-year offer has In fact, there are a lot of things Aesthetic Bureau do given her the freedom to try cutting-edge technology behind closed doors that have contributed to their stellar, without the stress of investing in the wrong place. public-facing reputation. They don’t just develop industry“Having the option to use the equipment before you leading devices that address a full-spectrum of conditions, decide to commit without losing money, is an absolute they build long-standing relationships with each and every Gry Tomte godsend for a lot of clinics,” she says. “If we look at the one of their clients that last long after the initial sale. From investment in aesthetic equipment, many clinics don’t actually crunch providing training that allows full optimisation of the equipment, to their numbers enough to know if the cost is worth the investment. offering advice on marketing initiatives, their service is anything but Clinics turn into graveyards where ‘the latest toys’ go to die.” transactional. Something that didn’t go unnoticed by Dr Gavin Chan.

Gry is not alone in her appraisal of Aesthetic Bureau, whose “Even the most effective device is no good without the proper reputation has been carefully crafted over decades of reliable, support and service. I have to thank Trevor and his team at Aesthetic trustworthy service. Dr Gavin Chan from the Victorian Cosmetic Bureau for the excellent support they have provided in making their Institute identified a gap in his product offering for a multi-use and machine a success at our practice,” he says. versatile device, and was left with nothing but glowing things to say With zero-risk and no strings attached, Aesthetic Bureau are here about the Aesthetic Bureau’s DPL Protégé. to help you skip the clinic graveyard curse, increase your product “I wanted an all-in-one machine that could be used on almost all my offering and have the best holiday season you’ve ever had. Now that’s a patients and treat multiple concerns,” he says. “This machine can treat reason to celebrate. a number of skin concerns, making it my go-to energy-based device for If you’re looking to ditch the stress and find success many of my patients.” for the holidays and beyond, scan the QR code to find Aesthetic Bureau’s products aren’t just propped by glossy promises your very own silly season secret weapon.

— led by industry veterans Trevor Neale and his co-founder Tony Li, aestheticbureau.com.au spaandclinic.com.au | 89

Sponsored

Better Practice = Better Compliance

Meet InstantCosmetics, the cosmetic scripting and wholesale company making it easier to grow and enhance compliance in your clinic.

I

nstantCosmetics, established in 2018, is the original scripting platform. What began as a small startup has rapidly evolved into a robust platform with enhanced capabilities and support.

InstantCosmetics has had quite the revamp in the past 6-12 months, being acquired by Wesfarmers Health in November of 2023. The support of Wesfarmers Health has enabled the business to grow and establish clear requirements for the platform within the aesthetics space. Wesfarmers Health has also acquired a number of other aesthetic businesses and is now on track to be a key leader in the Australian aesthetic space.

So, what are some of the latest advances to hit the InstantCosmetics platform, and why should your clinic script, purchase and partner with InstantCosmetics?

years of expertise in the aesthetics space, with a background in Psychiatry and General Medicine. Since the early days of InstantCosmetics, Dr. Built has been instrumental in shaping the company’s clinical frameworks and ensuring compliance with the highest standards of clinical governance.

In addition to her leadership role, Dr. Built is now a state trainer for Rejuran, sharing her advanced knowledge with other

1. Experienced Cosmetic Medical Team InstantCosmetics’ Medical Director, Dr. Built Varinporn Amporndanai, brings 90 | SPA+CLINIC

Dr. Built Varinporn Amporndanai, Medical Director

professionals in the field. Alongside her work at InstantCosmetics, she also operates her own clinic, where she performs cosmetic treatments.

Her expertise in auditing, clinical oversight, and cosmetic scripting, along with her hands-on work as a practitioner and trainer, makes Dr. Built a leader in the industry. She ensures her fellow doctors are equipped with the knowledge to provide safe, advanced treatments. Through her commitment to compliance, governance, and education, Dr. Built is shaping the future of cosmetic medicine, setting new standards of excellence and innovation.

Alongside Dr. Built, InstantCosmetics has recently acquired the skillset of Dr. Jonathan Hopkirk as the Cosmetic Complications Director. Dr. Jonathan comes with quite the resume having been the former Global Medical Director of the Laser Clinics Group and having built a strong skillset and clinical acumen for managing rare and severe adverse events.

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for a while now, this booking system allows nurses or clinic managers to roster their staff sessions. Book patients easily, across multiple clinics and change bookings where required.

A long asked for inclusion from nurses, InstantCosmetics have worked hard to deliver a system that can effectively do it all. And, with further developments on the way, the InstantCosmetics booking system is set to become a cosmetic nurse’s best friend.

Dr. Jonathan Hopkirk, Cosmetic Complications Director

In 2021 Dr Hopkirk’s large-scale experience in managing complications across diverse population groups earned him a seat on Dr Lee Walker’s ‘Complications Medical Aesthetics Collaborative’ (CMAC) international expert board.

With two highly regarded cosmetic medical professionals at the helm, InstantCosmetics is set to make waves in 2025 and have their eyes on being leaders in the aesthetics space for all cosmetic nurses.

2. Re-brand and repositioning of InstantCosmetics Recently, InstantCosmetics rebranded to attract a broader range of cosmetic nurses. This new approach is unique in the industry, taking a bold and sophisticated stance that reflects the way many nurses prefer to conduct business.

For InstantCosmetics it’s simple: At InstantCosmetics, we’re unapologetic about constantly striving to be better than the rest. In everything we do.

From how we treat our customers, to what we offer, to how we partner with your business – no matter what size.

It’s not about being the biggest or the loudest, or even the brightest and shiniest.

It’s about clarity, cleverness and class.

World-class.

It’s as simple as that. InstantCosmetics.

Beautifully Simple.

Looking to change how nurses do business, is InstantCosmetics main priority.

“Our mission is to develop innovative solutions that empower nurses to excel in their practice. We want nurses to associate our name with a commitment to prioritising their business needs above all else,” says Charlie Abboud, Head of InstantCosmetics.

3. New Booking System Finally, a booking system for nurses!

Having been in the works with InstantCosmetics

4. New easy to use multi-scripting experience Nurses now have the ability to script for multiple areas with multiple products in the one script. This streamlines the scripting process and allows for an even quicker and more expense friendly experience for both patient and nurse.

InstantCosmetics has incorporated facial mapping into their scripting process. While this feature is optional, it provides nurses with an effective and manageable way to create detailed treatment plans for their patients.

You’ll find these new additions a muchwelcomed solution to doing business as a cosmetic nurse.

5. Inventory and Drug Book Management System Another exciting addition is the Inventory Management System. This system allows nurses to add stock to the clinic inventory and manage stock levels in real time. Product is automatically deducted from the inventory when a nurse scripts for a patient.

Nurses are also able to order stock directly from this feature when they are running low. It’s a wonderful system, that feeds back to InstantCosmetics’ position on giving nurses the tools they need to manage their clinic well and most importantly, give them time back to focus on growing their business.

Gone are the days of recording on paper – let us introduce the InstantCosmetics Drug Book. A fully digital experience that feeds back into the Inventory System as well as the scripting platform to record each treatment and product that you use in clinic.

6. Streamlined Auditing It’s no secret that the cosmetic industry is one that is highly regulated across the board. With nurses leaning into their scripting business for more insights into how they can manage their business in a more compliant way.

That’s why InstantCosmetics have redeveloped their auditing system on their platform. With reminders set for every six months, nurses will be prompted to conduct these audits regularly. Ensuring that nurses are scripting for patients in a safe and compliant workspace.

InstantCosmetics has always held this to a high standard and will continue to grow further in this space as the industry continues to regulate higher standards of practice.

If you are looking for a platform that is going to make doing business that little bit easier, whilst also keeping you ahead of the rest – then InstantCosmetics can assist in bridging the two.

From experienced and well-versed doctors in the aesthetics space, to the new and exciting developments still to come. You can rest assured that InstantCosmetics has the interest of its nurses at heart. It’s the foundation that has led to their key messaging.

“InstantCosmetics. Beautifully Simple.”

To get started with InstantCosmetics today – Head over to their website instantcosmetics.com.au and click the “Join” button.

spaandclinic.com.au | 91

Cosmetics

Merry Skincare Professional skincare Christmas sets to deck the halls of your spa or clinic.

SkinCeuticals Vanity, Satin Eye Mask, and Makeup Remover Towel, exclusive gifts with purchase skinceuticals.com.au Sodashi Refresh. Reboot., RRP $89.00 sodashi.com.au Medik8 Nighttime Renew Age Defying Face & Eyes Solution, RRP $175.00

advancedcosmeceuticals.com.au ZO Skin Health Anti-Aging Program Christmas Set, RRP $390.00

zoskinhealth.com.au Retreatment Botanics Instant Hydration Glow Duo, RRP $69.00

retreatmentbotanics.com Ella Baché Rejuvenating Skin Collection, RRP $150.00 ellabache.com.au Dermaviduals Renew Me, RRP $175.20 dermaviduals.com.au

92 | SPA+CLINIC

Cosmetics

STYLING BY NADINE DILONG, PHOTOGRAPHY BY BRANDEE MEIER

Alpha-H Dream Skin Trio, RRP $69.95 alpha-h.com Aspect Doctor Complete Radiance Set, RRP $259.00

advancedskin.com.au INSKIN.CO X O COSMEDICS Calm & Soothe Duo, RRP $85.00

inskincosmedics.com.au KNESKO Skin Luxe Eye Mask Kit, RRP $78.00 knesko.com.au OPTY.NC Two to Renew, RRP $127.50 inskincosmedics.com.au Hydropeptide Glow Like A Pro, RRP $174.95 hydropeptide.com.au DMK Nocturnal Radiance Collection, RRP $ 316.25

advancedcosmeceuticals.com.au Mesoestetic Brightening Routine, RRP $298.00

advancedcosmeceuticals.com.au IMAGE Skincare All Aglow, RRP $54.95 imageskincare.com.au

spaandclinic.com.au | 93

Cosmetics

Christmas Gifts & Stocking Stuffers Whether it’s for your team or VIP clients, these goodies will look good under any Christmas tree.

Benefit The Gorgeous Grocer Advent Calendar, RRP $299.00

benefitcosmetics.com/en-au

Skinstitut Active Icons Kit, RRP $149.00 SKINSTITUT.COM

Silk Envelope Pillowcase, RRP $79.20

ssshair.com.au

Nu Skin ageLOC WellSpa iO, RRP $669.00

nuskin.com.au

Libertine Parfumerie Verveine 25th Anniversary Edition, RRP $44.00 Ultra Violette Vi’s Glam Squad, RRP $140.00

ultraviolette.com.au

libertineparfumerie.com.au CurrentBody Limited edition Silver Shimmer LED Mask, RRP $585.00

CURRENTBODY.COM.AU

Maison Louis Marie No.14 Icila Eau De Parfum, RRP $160.00

Jurlique Herbal Recovery Revitalising Ritual, RRP $186.00

Kip&Co Sweet Nothings Robe, RRP $120.00

sephora.com.au

jurlique.com/au

kipandco.com.au

94 | SPA+CLINIC

Cosmetics

Glasshouse Fragrances Midnight In Milan Christmas Bon Bon, RRP $19.95 glasshousefragrances.com

Trudon Gloria, RRP $179.00

trudon.com.au

Blue Mountains Gin Company Christmas Spirit, RRP $75.00

BLUEMOUNTAINSGINCOMPANY.COM.AU

Rhone Men’s Care Blue Clay Mask, RRP $55.00

rhoneskincare.com.au

Carrière Frères Botanical Palets, RRP $59.00

carrierefreres.com.au

Dp Dermaceuticals L.E.D. HAND, RRP $520.00

dermapenworld.com

Arbonne Mini Glam Set, RRP $88.00

arbonne.com

Nude by Nature Perfect Splendour Brush Set, RRP $49.95

nudebynature.com.au

Dermalogica Expertise On The Go, RRP $150.00 DERMALOGICA.COM.AU

Heartwood X Victoria Paxton Ceramic Incense Holder, RRP $200.00 heartwoodco.com.au

spaandclinic.com.au | 95

COSMETICS

Bangn Body Tuscan Luminous Skin Set, RRP $138.00 BANGNBODY.COM Murad Revive + Repair with Glow-Up Ingredients, RRP $160.00 MURAD.COM.AU

Aesthetics Rx The Glow You Give, RRP $219.00 AESTHETICSRX.COM.AU

AVEDA Botanical Repair™ Strengthening Essentials, RRP $104.00 aveda.com.au

Everlasting Candle Co Gold Neva Set, RRP $85.00

everlastingcandleco.com.au

CIRCA White Fig & Cedar Mini Christmas Tree Scent Stems, RRP $14.95 circa.com.au The Beauty Chef Plumpers Trio, Rep $119.00

thebeautychef.com

Brow Code Brow Lamination Kit, RRP $79.00

Qure Skincare Q-Rejuvalight Pro Facewear, RRP $499.00

browcode.au

qureskincare.com

96 | SPA+CLINIC

ASGFR The Wrap, RRP $110.00 asgfr.com

RESURFACE

REVITALISE

REJUVENATE

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Before

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SKIN RESURFACING

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DARK CIRCLES

SKIN TIGHTENING

EYELID REGENERATION

WRINKLE REDUCTION

STRETCH MARKS

PIGMENTATION

FINE LINES

ACTIVE ACNE

WRINKLE REDUCTION

ACNE SCARRING

PORE REDUCTION

STRETCH MARKS

SUN DAMAGE

PHOTO DAMAGE

MELASMA

ONYCHOMYCOSIS

ACNE SCARRING

PRE-CANCEROUS LESIONS

PIGMENTATION

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INDEX

ADVERTISERS ABIC

37

AESTHETIC BUREAU

89

ADVANCED COSMECEUTICALS

13

ALMA

4, 5

AUSSIE MEDI TECH

73

BEAUTY TECHNOLOGY

79

BIZCOVER

31

BTL COSTEC CRYOMED CUTERA

76, 77 97 74, 75, 78, 100 2, 3

CYNOSURE

70, 71

DERMALOGICA

41, 43

DERMAVIDUALS

9

EMEPELLE

53

ELEMIS

69

ESTHETICA ACADEMY

80, 81

EVOLUS

86, 87

FRESH CLINICS

23

FRESH FACE SKIN

55

GALDERMA

99

INSKIN COSMEDICS

11

INSTANT SCRIPTS LASERAID

90, 91 84

L’OREAL SKINCEUTICALS 46, 47, COVER OMNIDERM

19

PRODERMACOL

57

VENUS WESFARMERS

98 | SPA+CLINIC

6, 7, 82, 83 85

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