GiftGuide March 2024

MARCH 2024

FOR HOME & LIFESTYLE RETAILERS. EST.1975

TRADE

FAIR SEASON Maison&Objet, Ambiente & Sydney gift fairs

BETTING BIG ON AI Is the retail industry ready?

A NEW ERA

Adapting store windows for the digital age

IN FOCUS

Wellbeing & beauty, home & living and cookware & tabletop

50 Giftguide is published by

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Contents

IN THIS ISSUE

04 Sydney gift fairs the latest from the three fairs

10 retail adapting store windows for the digital age 16 wellbeing & beauty a booming category

28 ambiente the one-stop shop for the consumer goods industry 34 trends insights, colours, materials and product shifts 38 cookware & tabletop the latest items for kitchen and dining 50 maison&objet new categories and innovative products 56 home & living everything needed for the home 64 small business rise of the mumpreneur 66 technology betting big on AI 68 visual merchandising window displays for the next season 72 autumn vibes products to take your store from summer into autumn

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MARCH 2024

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Everything

New products. New brands. New trends. The Sydney gift fairs once again lit up the ICC and Sydney Showgrounds for four days, providing plenty of sourcing and networking opportunities for retailers.

everywhere

ALL AT ONCE

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Sydney gift fairs

“Springer’s design, colour and branding is just perfect for the Australian market.

Having been featured in Shark Tank USA and being awarded one of Oprah’s favourite things of 2023, it’s the perfect combo for dog lovers down under.”

Springer drink bottles

Springer drink bottles Life Instyle

T

rade shows around the world are finally returning to pre-covid footprints with record attendance and increasing numbers of exhibitors. Also, many brands that haven’t exhibited since the pandemic are coming back to the exhibition grounds.

Reed Gift Fairs event director, Cory McCarrick, believes the momentum will continue to build in 2025 including Australia. In fact, Reed Gift Fairs will be expanding next year’s fair in February across two levels of the ICC in Darling Harbour, returning to its pre-pandemic footprint.

“The fair will once again be co-located with Life Instyle, showcasing more than 600 exhibitors, forming summer’s biggest week of retail for keen and discerning buyers,” he enthuses.

“Retailers will benefit from being able to see all the very best wholesalers in the one location and they want to see as much variety as possible and it will make it considerably easier for buyers MARCH 2024 5

Reclaym products are made from sustainable recycled ceramics

to manage their time and find everything they need at Reed Gift Fairs across two whole floors of ICC Sydney.”

For Springer Pets, Reed Gift Fairs Sydney 2024, held from 17 to 20 February, was the perfect place to connect with all sorts of small businesses, says Omar Salam, sales director Stuff Distribution, Springer Pets’ Australia and New Zealand distributor.

“We have identified a huge gap in small boutique gift stores,” he explains.

“Springer’s design, colour and branding is just perfect for the Australian market. Having been featured in Shark Tank USA and being awarded one of Oprah’s favourite things of 2023, it’s the perfect combo for dog lovers down under.”

Springer Pets is a female founded brand that is designed with the dogs and their owners front of mind. From the convenience and ease of use to boa free and chemical free product that is not harmful to your furry loved ones. Springer prides itself on innovation and always being ahead of the game, he adds.

“It’s a unique patented product that also gives back to the planet by donating one per cent of total revenue to worthy causes.”

First-time exhibitor Reclaym makes unique dinnerware that is consciously crafted and made from sustainable recycled ceramics.

“We take post-consumer ceramic products and we clean, crush and mix them into fresh clay to create timeless dinnerware for your table,” explains the team behind the sustainable brand.

“Our recycled clay has a signature grey tone which is the result of the recycled materials used in each collection. We celebrate the unique variation that our recycled clay brings to every plate, bowl and mug.

“The collections are consciously designed in Australia and sustainably meet the Global Recycled Standard (GRS 4.0), allowing you to choose timeless dinnerware that is crafted with commitment to conscious design.”

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Reed Gift Fairs

Reed Gift Fairs Sydney visitors were excited to see something new and eager to stock the new range.

“Our best-selling product from the fair was our Stipple range, which incorporates meticulously crafted organic reactive glaze finish, showcasing a commitment to eco-friendly living through recycled ceramic materials.”

Many brands were showcasing sustainable and eco-friendly products across all three fairs—Reed Gift Fairs, Life Instyle and Gift + Home Expo (including Sydney Gift Fair)—including Axis Toys, which introduced new products for Swim Essentials and Sassi at Life Instyle.

“Swim Essentials is our new Dutch swimwear and inflatables range with over 1250 SKUs and we had Sassi’s expanded craft and game packs,” says Paula Opfer, managing director of Axis Toys.

“They hit the right price points and theme options that our customers were looking for. The other standout was the new Sassi lifestyle range of silicone tableware and backpacks. Again, the price point and execution of the range in terms of themes resonated really well. Fabelab’s new autumn winter collection saw the new plush range expand upon the spring summer collection launched in August last year.”

Opfer adds they have a busy year ahead with a new Dutch craft range launching soon and a Danish nursery and accessories range to complement Axis Toys’ current offerings available in the first half

Sydney gift fairs

Rooted in a genuine interest in wellness, rituals, and the beauty of everyday life, Altasphere invited buyers at Life Instyle to embark on a journey of self-discovery and mindfulness through its exclusive brand alta. of the year as well as two more brands for the second half of 2024.

Besides sustainability, wellbeing and beauty is another category that is getting a lot of attention from both wholesalers and retailers, with new brands taking advantage of this increasingly popular trend.

Frii[s]mith Skincare launched at Life Instyle, a skincare brand created by friends Sheri Friis and Candice Smith, which features eight products including serum, cleanser and moisturiser.

“This was our first trade fair,” enthuses Friis.

“I chose it as I know so many other women in business who strongly encouraged me to attend. I really loved the setup and just so enjoyed being immersed in the energy of so many incredible business owners (especially the women).

“I came away feeling so inspired and motivated to be able to find a way to be alta’s range includes essential oils, candles and incense

Frii[s]mith Skincare set

Swim Essentials

100 per cent natural and veganfriendly lipstick crayon from Lük Beautifood

around these people again. The people that came to our stand loved the idea and brand concept and we got very good feedback on our packaging. I’m looking forward to repeating the experience in Melbourne.”

Adama Kamara founder of Just Shea, who exhibited at Life Instyle, shared the same sentiments.

“I was surrounded by other female founders and developed a friendship with many, shared lessons and advice on building our businesses,” she enthuses.

“It was a great experience being in the First Instyle section which is dedicated to startups. I was able to introduce Just Shea to buyers and share the benefits of the Shea body balm. Some have become stockists, which is an exciting step for Just Shea.”

Rooted in a genuine interest in wellness, rituals and the beauty of everyday life, Altasphere invited buyers at Life Instyle to embark on a journey of self-discovery and mindfulness through its exclusive brand alta. alta is the creation of industry stalwart Sara Psoras.

“Our mission with alta is to provide a haven where modern rituals empower individuals to find moments of peace amidst the chaos of daily life,” she says.

“Drawing upon my passion for wellbeing and background in product development and sourcing, I envisioned a unique brand

that serves as a one-stop shop for meaningful gifts and wellbeing products, fostering positive impacts on everyday living.”

The range includes Australian crafted aromatherapy essential oils, candles and incense, plus accessories such as diffusers and incense holders, a unique gua sha range, hydration and products to enhance spiritual wellness.

“Whether you’re seeking moments of tranquility, rejuvenation or simply a chance to indulge in some ‘me time,’ our collection has something for everyone.”

Traditionally, Melbourne has always overshadowed the Sydney show in terms of hype and foot traffic, but this year’s turnout was fantastic and allowed us to showcase our range to a wide variety of industry and media professionals, enthuses Lük Beautifood’s founder, Cindy Luken.

“We were also able to meet our targets, showcase some of our recent releases and highlight a number of exciting opportunities we have in the works. I’ve always valued these events as learning opportunities. They allow us to hear and respond to feedback in real time and build relationships at a grassroots level.”

One of the brand’s recent releases is its 100 per cent natural and vegan-friendly lipstick crayon with the skincare benefits of Gamma Oryzanol.

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Sydney gift fairs

Calma Koala

Solmates refillable sunscreen applicator

“This is something we’re very proud of at Lük Beautifood as we constantly strive to reimagine what is possible and push boundaries, especially in a category where the emphasis is placed on the aesthetic values of a product instead of their nutritional benefits.

“We’re the first beauty brand in Australia to utilise this ingredient in a crayon formula and provide a colourful and nourishing product that helps mitigate the early signs of premature ageing and combat the harmful effects of UV A/B radiation.

“Our latest colour is Berry Bite, a beautiful reddish-brown hue of deep maroon that works well with a range of different skin tones. Australian certified toxic-free and constructed using sustainably sourced and compostable wood, each lipstick crayon is packaged with a TerraCycle approved recyclable lid made from a minimum of 55 per cent plant-based plastics.”

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“It’s a very eye-catching tactile product. It was also great to explain all the benefits and selling points of Calma Koala in a tailored way to each retailer depending on their type of shop and customer base.”

At Gift + Home Expo at Sydney Showgrounds, new exhibitor Solmates showcased its refillable sunscreen applicator, designed to make it easier to be safe in the sun and kinder to the planet.

The award-winning roll on applicator is made in Australia with certified ocean bound plastic. The perfect compact size to take anywhere, the Solmate has a messfree roll-on ball and a removable base for easy refill.

“The refillable applicator is a unique and innovative product, beautifully designed, durable and built with convenience in mind,” says founder, Kelly Riley.

“It was our first time exhibiting at the Gift + Home Expo and we loved meeting so many different retailers and getting feedback on our product. It was wonderful seeing the enthusiasm and hearing about the different retailers, where they are located and their individual businesses.”

Many hadn’t seen anything like this before out in the marketplace and especially liked how it was designed and made in Australia by an Australian start-up, she adds.

“They loved the bright colours and great looking design and believed it would look great on the shelf. Many talked about how they are focusing more on sustainability and love to see products like ours now available for their customers.”

Calma Koala had similar feedback to its newly launched toy, which is made in

Australia from 100 per cent medical grade silicone. It has an internal sound element but it’s completely sealed, allowing for proper cleaning of the toy (dishwasher safe), which also means the toy can be used in the bath or at the beach and not go mouldy. The toy is soft in sound, colour and texture and can be used as a sensory toy or as a teether.

The company also donates $1 from the sale of every Calma Koala to the Koala Hospital Port Macquarie to help save our endangered Koalas and has so far donated $600.

Co-founder Jennie Geisker says it was great seeing retailers’ first impressions and reaction to the toy.

“The opportunity for them to touch, feel and experience the product before buying is vital for our type of product,” she explains.

“It’s a very eye-catching tactile product.

It was also great to explain all the benefits and selling points of Calma Koala in a tailored way to each retailer depending on their type of shop and customer base.

“We had feedback that our pricing is right for our target customer and our overall packaging and product is of a high quality, so overall it was a very positive experience,” she adds.

Don’t miss Melbourne Gift Fair and Reed Gift Fairs Melbourne, both at the MCEC from 3 to 6 August 2024 and Life Instyle at the Royal Exhibition Building from 1 to 4 August 2024. G

www.nf.com.au

sales@nf.com.au

A NEW

Era Adapting store windows for the digital age.

BY RACHEL CRIPPIN CLARK

As part of a window series for NK KÖK & DESIGN in Stockholm, Joann Tan Studio presents imaginative oversized heads made from various kitchen utensils.

These oversized heads convey the idea that each chef possesses a unique cooking personality. The window showcases a whimsical touch by using everything from cutlery to Le Creuset to form facial features.

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O

nce upon a time, display windows were retailers’ primary tool for inspiring shoppers to walk through their doors. Although retailers today have a much bigger arsenal for attracting shoppers—both in-person and online—windows still play an incredibly important role. In fact, incorporating technology into your displays is just another way to update them and engage shoppers.

“Even in the era of advanced technology and ecommerce, window displays continue to be a vital tool in retail marketing,” says Anne Kong, professor and program coordinator for the Spatial Experience Design Program at the Fashion

Institute of Technology and partner in A+D Kong.

“I personally believe display windows serve as the bridge between our physical and digital worlds. Windows offer opportunities for creativity, storytelling and engaging customers in a way that no other online platform can really fully replicate.”

Retailers can use a combination of colour, pattern, texture, technology and trending themes to create a stage that draws consumers in.

Incorporating technology Yes, there absolutely are opportunities to incorporate technology into display windows. From Adobe’s new digital dress

retail

Rich, vibrant colors mixed with textured patterns set the scene for lively products. The technique of floating merchandise, an old-fashioned method, has made a comeback in store presentations. Making things appear weightless requires time and patience to arrange, but using sturdy Velcro and transparent wires can transform your store windows into a dazzling Broadway-like display. Colorful displays courtesy of Villeroy and Boch. Green Peacock tabletop by the Rockwell Group for Dining by Design NY.

to immersive experiences like the one in Las Vegas’s Exosphere, the blending of our digital and physical worlds is becoming more common.

“As the digital age continues to evolve, the boundaries between creative fields become smaller,” explains Kong.

“Architects, designers and artists often collaborate and draw inspiration from one another, leading to innovative interdisciplinary work that pushes the boundaries of traditional disciplines. I think the synergy between technology and creativity is going to shape the future in many exciting and unpredictable ways.”

PacSun, an American retailer selling lifestyle apparel and swimwear, is one who has made headlines with an augmented reality (AR) window display. It appeared as if sea creatures were swimming in the windows of its Soho, New York store and waves appeared to crash out of the windows and onto the street.

AR, virtual reality (VR) and artificial intelligence (AI) can potentially be used in windows in a number of different ways.

Kong mentions interactive AR games (especially popular with Gen Z), live demonstrations using VR and AR filters that encourage consumers to share on social media.

Even static digital installations like video screens can be effective.

“Video screens are an excellent tool for sharing products in action. You can show

A giant elephant appears in a fantasy shop window in the Hermès exhibition by artist Hubert le Gall called ‘In the Eye of the Flâneur’. The window illustrates the power of using largescaled objects and the unexpected in store window display.

MARCH 2024 11

retail

Australia’s LUC incorporates warm lighting and shining stars into this biophilic display.

Argentina uses a video screen to bring a brazier to life, but they balance the digital element with an artfully designed display featuring classic cookware and kitchen items.

COOK, Inc., Argentina

product demonstrations, customer testimonials or the latest product offerings to entice customers.”

Just don’t let a video screen monopolise your window, Kong advises. The key is balancing digital elements with physical ones.

The power of theatre Kong believes window displays are an artform and advises retailers to think of them in terms of theatre.

She says theatrical displays are highly engaging and memorable and they reinforce brand identity more than digital ones.

“If we look at the window as the stage, then the products are the actors or performers. Each product needs to be cast perfectly in its role and products should stand out while still harmonising with the rest of the display.”

Colour, pattern and texture are just a few ways to create drama and attract the eyes of shoppers. Colour can be either bold or refined; sometimes a monochromatic palette with just a pop of colour can be just as effective in getting attention.

Don’t be afraid to experiment with different materials and textures. “Even though it’s behind glass, tactile will definitely come through the glass,” she states.

The display is designed in monochromatic mauve pink for a vibrant dinner party with a maximalist touch. This setup celebrates eclecticism by blending elements from various styles, eras and cultures, resulting in a unique and diverse display. Explore different materials, textures and patterns to craft a rich and tactile experience. This design approach captivates the shopper, making them linger for an extended period. Patrick Mele For Benjamin Moore, Dining by Design, NY

There are many layers of drama in this theatrical display from Poland’s Premium Home including ‘an Easter egg’ at the bottom—the store’s mascot (a dog) who appears to be enjoying a magic carpet ride.

Premium Home, Poland

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Introducing our newest collection

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retail

Remember that even static displays can be creatively designed to generate feelings of motion. This sense of movement can also create drama and appeal.

To alleviate some of the workload— and potentially increase your audience and exposure—consider collaborating with local artists, food stylists or others with expertise in creating dramatic visual displays.

This window uses a central work surface to catch attention. Shelves extend from the base, forming a pyramid shape that guides the eye through various levels of merchandise. Multilevel displays engage and entertain the viewer. Window by Taylor Zorzi at iQ Living, Toronto.

Kong believes window displays are an artform and advises retailers to think of them in terms of theatre. She says theatrical displays are highly engaging and memorable, and they reinforce brand identity more than digital ones.

Trending styles and messages A few trending styles and themes Kong says will resonate, especially with Generations Z and Alpha include: • Maximalism or over-the-top displays with many different layers • Characters or mascots, which add playfulness and a touch of whimsy • Biophilic elements like wood, cork, leaves and stones • Warm lighting that mimics natural sunlight • Cartoons or animation • Food that encompasses different cultures and cuisines • Authenticity • Value-driven messaging • Transparency about store values, product origins and materials G

This article appeared in the new issue of the INSPIRED, the official magazine of The Inspired Home Show in Chicago (2-4 March 2025).

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Using cartoons, sketches and animated characters in window displays can appeal to the gaming generation. These shoppers have a keen interest in digital entertainment, animated characters and cartoon visuals. This colourful chaotic kitchen engages viewers as they attempt to understand the story. Each section of the pop-art display showcases different merchandise. Windows courtesy of Hermes Pacific Palace and Landmark, Hong Kong.

Babies Toddler Kids Ladies Mens

Sunbird Distributors Call : Darren Partridge Mobile : 0408 405 940 email : darren@sunbird.com.au

A BEAUTIFUL

MIND We chat to Cindy Luken about the launch of Lük Beautifood, redefining the future of clean and conscious beauty and what this means for the planet and future generations.

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wellbeing & beauty

What inspired the launch of Lük Beautifood?

The micro and macro nutrient composition of food has always fascinated me.

The idea that food can influence how our bodies function and to what degree, is incredible. It’s one of the reasons why I decided to become a food scientist. In fact, I still use a lot of the knowledge I gained during my time at Sara Lee when developing their range of ice cream and sticky date puddings including the 80+ formulations of sweet and savoury biscuits I created for my first company, Luken & May Biscuits.

When I sold Luken & May Biscuits in 2003, I was approached by Murdock Books and commissioned to write a piece on ‘eating for beauty’. As I just had my first child at the time and was taking a break from entrepreneurial life, I accepted and spent countless hours researching the multiple seed, nut and fruit oils available including the endless list of waxes and butters and how they vary in colour, nutrients, taste, viscosity, finish and shelf life.

I also developed a greater understanding of their molecular blueprints and what ingredients could withstand or melt at body temperature. This was perhaps a key moment in my cosmetic journey as shortly after I was developing what would be an early concept for my inaugural product line, Lip Nourish, and combining different proportions of fat, oils and waxes in my kitchen to achieve the perfect balance of nutrition, texture and performance.

It was important for Lük Beautifood to embody my passion for food and offer formulations that were simple, but science based and free from processed actives and toxic ingredients. This is something I continue to take seriously today as we explore different cosmetic territories for the lips, face, body and eyes. Every ingredient needs to serve a nutritional purpose for the customer, which is why our products are packed full of vitamins, minerals and protective antioxidants, and contain concentrated levels of skin and lip-loving nutrients from a host of natural food and botanical sources. After all, what goes on, goes in and we want our customers to enjoy a rich, multisensory and colourful world of beauty without compromising their health or the health of the planet.

What makes Lük Beautifood stand out from other green beauty brands on the market?

Like the food industry, the cosmetics category is saturated with products formulated with cheap, artificial and highly processed ingredients—some of which are known carcinogens and can lead to a host of skin sensitives such as eczema.

With Lük Beautifood, I wanted to introduce the concept of health and nutrition and redefine the future of clean and conscious beauty for women (and men) and what this means for the planet and future generations.

When I first launched, food-based and botanically active cosmetics were unheard of, so playing in this space allowed me to advance the industry and educate consumers on ingredients and the role they play in our day to day lives.

With the beauty category moving more towards holistic offerings with a focus on wellbeing, have you noticed a shift in demand for Lük Beautifood?

Yes and no. Since our launch in 2012, we were one of the first Australian brands to enter into the green beauty space and provide a viable and superior alternative to

TOP: Cindy Luken, founder of Lük Beautifood BELOW: Lash Nourish Mascara is a 2-in-1 fusion of mascara and lash care OPPOSITE: Instant Glow Skin Tint

MARCH 2024 17

mass market makeup offerings, so there has always been a sense of curiosity and intrigue as to our ingredients, formula, the texture of our products, their colour payoff and performance. This has led to an amazing customer base that is loyal and passionate about the brand and eager to share their discoveries with friends and family, particularly around key seasonal gifting periods like Christmas.

Saying that, there has also been new interest in our brand from a diverse range of customer profiles that don’t traditionally assume the conventional image of our target audience. I believe this is because the wider network of beauty customers is becoming more aware about ingredients and the products they use on their skin, their health ramifications and their impact on the environment. While this has always—and will be—our point of difference, I think our visibility has increased as customers actively seek out safer, natural and more nourishing alternatives.

What trends do you see for 2024 and how is Lük Beautifood aligning to them?

This year will see a greater amplification of forecasted trends from recent years including the convergence and fusion of makeup and skincare. Customers are embracing a return to natural, simple and feel-good products that reduce their beauty routine and provides a minimal and barely-there everyday look. While our customers enjoy the playful art of makeup and looking and feeling their best, they want something simple; something that compliments their lifestyle and celebrates their natural beauty.

I also see multipurpose products becoming a staple for many users. We’ve received a lot of praise from our customers as a number of our products, like our Lip Nourish Lipstick for example, can be applied to multiple areas of the face including the lips, lids and cheeks, for a cohesive and minimal colour story.

Lük Beautifood is the first makeup brand in Australia to release a 100 per cent natural and vegan-friendly lipstick crayon with the skincare benefits of Gamma Oryzanol. What can you tell us about this ingredient and why was it chosen for the formula?

This is something we’re very proud of at Lük Beautifood as we constantly strive to reimagine what is possible and push boundaries, especially in a category where the emphasis is placed on the aesthetic values of a product instead of their nutritional benefits.

Gamma Oryzanol is a multi-functional phytosterol naturally derived from rice bran oil. Comprising of four antioxidant molecules—Cycloartenol, Beta-sitosterol, 24-methylenecycloartanol and Campesterol—and esterified to Ferulic Acid, this compound is commonly used in skincare to balance sebum, reduce inflammation and inhibit tyrosinase enzymes responsible for pigmentation and melanin synthesis.

It is also a known sun filter and is often utilised in physical SPF formulations to neutralise free radicals and help absorb ultraviolet radiation including blue light wavelengths, which can contribute to lipid oxidation and skin fatigue.

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Top: Lip Nourish Natural Lipstick, Instant Glow Tinted Complexion Balm and Natural Lipstick Crayon

While this by no means replaces traditional sun protection, even for the lips, we’re proud to be the first beauty brand in Australia to utilise this ingredient in a crayon formula and provide a colourful and nourishing product that helps mitigate the early signs of premature ageing and combat the harmful effects of UV A/B radiation.

Why is sustainability so important to the brand and your customers and how does it affect the creation of your products from formula to packaging, etc?

This is a huge pillar for the brand and something we take very seriously across all facets of the business. In fact, this is the reason why I launched our Modern Beauty Standard initiative in 2020. It’s the first of its kind in the Australian SME beauty market to align with the United Nation’s 2030 Agenda for Sustainable Development.

I have always been forward-thinking when it comes to our clean and green approach, so it was important for Lük Beautifood to serve as a catalyst for positive category

wellbeing & beauty

“Every ingredient needs to serve a nutritional purpose for the customer, which is why our products are packed full of vitamins, minerals and protective antioxidants, and contain concentrated levels of skin and lip-loving nutrients from a host of natural food and botanical sources.” disruption and pioneer real, actionable change. As a 24-step initiative, it serves as a roadmap across all areas of business operation by ensuring full ingredient transparency and product safety, improved customer experience and cultural representation, reduced plastic waste and carbon emissions, greener energy consumption and responsible manufacturing, more impactful communityled campaigns, and greater award and industry certifications.

In today’s current climate, business accountability is imperative so together with my food science and technical knowhow, I am making sure Lük Beautifood is not only championing sustainability but making the business truly accountable. Everything we do is built on the consideration of people and the planet, which is why we have trademarked our triple C formula of clean, conscious and credible across our entire product range. In September 2021 we took the first steps towards certifying as a ‘business for good’ by starting the process to become a BCorp.

What are some of the limitations or challenges you face working with natural ingredients in the green beauty space?

The biggest challenge to date has been with natural colour. While it would be great to formulate with natural pigments such as anthocyanin in beetroot and carotenoids in carrot, you simply don’t get colour intensity or payoff. They are also light sensitive. There is a vast array of oxides that produce beautiful nude shades, but MARCH 2024 19

wellbeing & beauty

TOP: Aromatic Skin Nourish™ is a super nourishing, fast absorbing intensive skin treatment with long lasting hydration, an addictive aroma and gorgeous glowy finish.

BELOW: Luminizer Drops

to get pinks, reds, oranges, peaches and plums, you really need a true red pigment to work with. As we are firmly against the use of synthetic colourants and dyes and opt for 100 per cent natural origin ingredients, we instead formulate with carmine, a natural red food colourant commonly used in household food items such as ice cream, yoghurt and lollies.

Another thing to keep in mind, particularly if you’re planning to launch a green beauty brand, is that natural can equate to more work. For example, a waterless base such as lipstick is quite easy to formulate from a safety perspective, but once you introduce water, a natural ingredient, you need to also introduce a preservation system to avoid bacterial growth. Moreover, the paperwork required to substantiate green formulations can be time-intensive and costly; particularly in the EU and UK where regulations are the strictest around natural ingredients and claims.

What can a potential stockist look to gain from partnering with Lük Beautifood?

Service, sales and simplicity. For each of our core clean colour collections, we have created what we have termed a ‘BIB’— Business in Box—that quickly and effectively captures shopper attention when placed near the point of sale or on a shelf. Each of our opening bundles comes with a free display unit, testers, training notes and consumer marketing material, so stores can maximise sales from day one. Our bespoke display units and eco-friendly packaging tells a unique story that resonates with our mature and low-barrier 35 to 65+ demographic. We have no minimum order quantity or value and free Australia-wide shipping for orders over $450.

Lük Beautifood invests in a wide range of marketing services including public relations and digital, so stockists often find the increased brand exposure and publicity helps drive additional foot traffic and sales. Best of all, our customers are loyal and data shows that a single Lip Nourish purchase will result in a repeat buy. With the addition of our Instant Glow Complexion Balm and Lash Nourish Mascara, basket size has increased which makes our stores (and us) very happy.

“Service, sales and simplicity. For each of our core clean colour collections, we have created what we have termed a ‘BIB’—Business in Box—that quickly and effectively captures shopper attention when placed near the point of sale or on a shelf.”

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What can we expect from Lük Beautifood in 2024?

We have a lot of exciting new projects in the works including an Australia-wide stockist opportunity with a major retailer as well as other independent retailers, salons, chemists, and boutiques across the country. We have done a lot of work in the last few years to expand Lük Beautifood’s offering and with the introduction of our Instant Glow Complexion Balm and Lash Nourish Mascara, we now offer customers a full range of everyday makeup options that celebrate their natural beauty.

Internationally, Lük Beautifood is continuing to infiltrate the American market and aligning with 5-star resorts and spas.

We would also like to reconnect with some amazing retailers such as Bergdorf Goodman and Anthropologie, that we were in discussion with prior to Covid. Most importantly, we will be delighting our customers with exceptional products and service and telling the Lük Beautifood story wherever we can. G

Reusable Tritan Straw Ergonomic Soft-grip Handle

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Caudalie resveratrol-lift instant firming serum (RRP $114). en.caudalie.com

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MARCH 2024 23

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MARCH 2024 27

Pastels were the clear winner at Ambiente 2024

TRADING UP The one-stop-shop for the consumer goods industry with 170 participating nations offers opportunities in challenging times and focuses on the meta themes of design, digitalisation, new work and sustainability.

D

espite a rail strike lasting for several days and disrupting public transport all across Germany, the consumer goods trade fair still attracted 140,000 visitors to check out the latest trends and innovations at Messe Frankfurt from 26 to 30 January 2024.

During five days, 4,928 exhibitors (an increase of 10 per cent) showcased their new products with many favourite brands such as Villeroy & Boch and Rosenthal returning to Frankfurt for the first time since the Covid pandemic.

The combination of Ambiente, Christmasworld and Creativeworld was a huge success in 2023 and so the same formula was applied again in 2024 at the fully booked Frankfurt exhibition grounds.

“Mission accomplished,” enthuses Detlef Braun, member of the executive board of Messe Frankfurt.

“Together with around 5,000 exhibitors and participants from over 170 countries and regions, this top-class trade fair trio 28

giftguideonline.com.au

The combination of Ambiente, Christmasworld and Creativeworld was a huge success in 2023 and so the same formula was applied again in 2024 at the fully booked Frankfurt exhibition grounds. strengthens the consumer goods industry in uncertain times.

“The economy is under enormous pressure in the face of increasing global tensions. That’s why personal encounters, new solutions, inspiration and the development of new export markets and sales channels such as hospitality and the contract business are irreplaceable.”

For the first time, an international press conference was held to mark the opening of the three fairs and to discuss new programs, directions and themes, in particular digitalisation, sustainability and new work.

“These themes of the future run like a common thread through the exhibition halls,” explained Julia Uherek, vice president consumer goods fairs Messe Frankfurt, at the press conference.

“We are launching an optimised, specifically tailored supporting program with theme days that reflect the areas of digital retail, sustainability and new work even more strongly and serve the visitor flows in a targeted manner. Our five academies offer a tailor-made program on all days of the trade fair, with opportunities for exchange, top speakers and valuable expertise for every target group.”

Indeed, the more targeted segments such as HoReCa and Future of Work have been a welcome change for exhibitors and visitors.

ambiente

Qeeboo Milano at Ambiente Living

MARCH 2024 29

Mezzaluna

MADE51 (Christmasworld)

Orion Qubo

“Like other specialised sectors, the industry for glass, ceramics and porcelain is facing challenges in a difficult economic environment,” says Michael Berz, president of the German Culinary and Tableware Trade Association.

“Ambiente is a strong and reliable partner for us here, especially now. With the expansion of the HoReCa area, the trade fair has consistently developed the dining segment. This opens up even more business opportunities for our members. Ambiente provides a lot of good, forward-looking impetus. That gives us hope.”

Lifestyle and workstyle are increasingly merging and the curated Future of Work area presented solutions for modern working environments.

“The past few years have led to a period of upheaval, which has also had an impact on interior design: the boundaries between living and working, creativity and formality, functionality and design are dissolving, which creates new design opportunities for us interior designers,” explains Carsten Wiewiorra, president of the Association of German Interior Designers (bdia).

“The new Ambiente concept reflects this—category thinking is a thing of the past. With Future of Work, the trade fair is doing justice to planners who are looking for forward-looking, flexible and sustainable solutions.”

Sustainability is clearly the topic of the future, adds Uherek.

“With our consumer goods trade fairs, we are pioneers in the market as the trading centre for sustainable consumer goods. We want to make the topic visible with all our offerings—onsite and online—expand it and constantly drive it forward. We are therefore delighted that we have once again been able to attract even more 30 giftguideonline.com.au

Eva Solo

ambiente

Future of Work was a popular area

Noritake’s Resta range

exhibitors to our Ethical Style sustainability program this year. Together with them, we want to bring about change and a rethink towards a more sustainable consumer goods industry.”

Sustainable online marketplace, AvocadoStore, offers a green alternative for every commercial product, but retailers have to fulfil strict criteria to be allowed to sell their sustainable goods there.

“Because sustainability is often perceived as too complicated, many don’t even dare to start,” says managing director, Mimi Sewalski.

“Every step counts—customers don’t expect perfectionism, they expect transparency.”

W10 is a range of stylish and reusable drinkware from Jogroup, based in London.

In fact, the name W10 is named after the postcode of the chic and trendy West London area, Notting Hill.

Known for its double walled collapsible cup, the range also includes desk cups, travel cups and bottles.

“Our passion comes from design-led creations and innovating new products, we are forever coming up with new ideas and

developments; always with reusability and our customers in mind,” says MD, Nick Adams.

“Our ranges consist of many registered and patented products such as the power cup, that not only allows you to drink your coffee but also charge your phone. Three different types of double walled collapsible cups, that allow you to drink your coffee on the go and then pack it away in your pouch for compact storage.

“Cups that have anti-bacterial inhibitors, that limit the growth of bacteria up to 99.9 per cent. Car drink holder friendly cups. Push button easy drink cups and bottles. Wine cups, for that perfect picnic. You name it, we’ve got it. All are double walled to keep your drinks hot and cold for longer.”

Launching at Ambiente was W10’s 2 tiered collapsible travel cup with lid which comes with a pouch and can be easily carried in a bag or jacket pocket. Made with upcycled coffee grounds and suitable for hot and cold drinks, the double walled insulation keeps your drink at its right temperature for hours.

Also exhibiting at Ambiente was traditional tableware brand Noritake, which has gone more casual with its latest collections.

Its Conifere range, which has only been available in fine white porcelain, now comes in pastel colours, a trend that was visible at the trade fair in many different categories including dinnerware, homewares and even kids products.

“All the pastels have been hand-dipped at our factory in Sri Lanka,” says Steven Yeend, Noritake Australia director.

“It gives the collection a classical elegance but it’s also for every day as it’s dishwasher and microwave safe.

“I’m excited about this concept because it brings a little bit of the handmade trend into it, but if you get the colours right— and I think they have with the pastel colours—it opens up a lot of possibilities.”

The Resta range is made in Japan and features a more minimalistic design with matte colours and clean lines, which again is a departure for Noritake from its traditional dinnerware collections.

“The other great thing about this new collection is it is 20 per cent recycled porcelain.”

Both collections have started production and will be available in about three months’ time.

The Verdant Meadow range is also hand-dipped while the gold trims are microwave-safe.

“The design is a real point of difference compared to other collections and I expect it will do really well in Australia.”

Exhibiting at Ambiente and Christmasworld, MADE51 is giving refugees a platform to showcase their products to a global audience.

MADE51 helps forcibly displaced people—predominantly women—use heritage artisanal skills to rebuild their livelihoods while living in displacement. MADE51 is an innovative, marketbased model that was established by the UNHCR, UN Refugee Agency, in 2018.

In the MADE51 model, UNHCR identifies refugees with artisanal skills, helps refugees create strong artisan groups and connects these groups to experienced local social enterprise partners. Together, social enterprises and refugee artisan groups MARCH 2024

31

Ethical Style by Christmasworld

develop market-ready products. MADE51 convenes strategic partners from the private sector to curate collections, create marketing opportunities and make products available for sale to consumers worldwide.

“Ambiente and Christmasworld are opportune ways for us to secure retailer orders, which are essential to creating sustainable work for refugee artisans,” says MADE51’s Piedra Lightfoot.

“MADE51 also goes to connect with designers and brands looking to work in collaboration in a way that brings meaningful work to refugees. Likewise, we use the fair as a chance to connect with ethical brands in refugee-hosting countries that may be interested in joining our network of social enterprise businesses that work directly with refugee artisans.”

Buyers that are new to MADE51 are ‘shocked’ that the products showcased are made by refugees, she adds.

“The combination of design aesthetics and quality finishings are far beyond what many expect to be possible given that the artisans we work with are living in some of the most difficult settings imaginable.

“This reaction is exactly why we feel it’s so important to give buyers a chance to see and feel the products in person: they walk away with a changed mind and a determination to find a way to bring their customers the incredible craftsmanship and story they’ve just encountered.”

Spanish brand Lekue is known for its steam case and has introduced plenty of innovations over the years. At Ambiente, the new kefir and yoghurt maker was a hit as no electricity is needed to create the dishes. Just heat the milk, add the mixture and leave it to ferment.

Other products introduced at the fair include the metal baking collection. The PFOA- and PFA-free, double-ceramic coated carbon steel moulds come with optimal heat distribution and heat retention technology. The range includes nine items such as cake, muffin and donut moulds.

Another new addition is the omelette and crepe turner, which is extra thin and flexible and comes with a large blade for enhanced 32 giftguideonline.com.au

Christmasworld trends

stability when you flip omelettes, crepes or pancakes without breaking them.

“We design unique and efficient products, gadgets and utensils of high quality and durability which will help you in the kitchen, thanks to their smart design and will change the face of traditional cooking,” says a spokesperson.

“We create innovative and sustainable solutions to make cooking easy and healthy. We revolutionised microwave cooking with our microwave cooker and the introduction of platinum silicone in an extensive range of products for different types of cooking— something unthinkable 10 years ago and nowadays essential.”

So this is Christmas In January, Christmasworld showed which trends will define Christmas and seasonal decorations in 2024.

The style Spirit of Craft_bold + poetical celebrates the positive power of individuality and versatility. Picturesque patterns and the flair of a seventies look blend with clear shapes and a modern design to create a free-spirited style as shown, for example, in highquality glass decorations from German group Inge Glas.

Motifs such as audio cassettes, paintbrushes, rubber dinghies and tents set the mood for the festive season and beyond. Traditional craftsmanship is also put into a new context such as the crafted birthday ring from Kleinkunst. With its four elements, it brings joy

ambiente

Nobis Design

from the first to the 18th birthday. Both companies were part of the Ethical Style program.

Wellbeing and tranquility are at the heart of the trend Quality of Silence_pure + familiar. With natural designs and soft colours, it creates a cosy ambiance of harmony. The style could be found in all Christmasworld product groups—original products such as the handmade and fair-trade felt figurines from Nacha or the delicate decorations made from recycled paper by Abhinav fit perfectly into the colour palette of this style, in which terracotta and straw yellow meet light wood shades, ecru and sand.

A style between ‘energy, down-to-earthness, magic, calm and change’, Aura of Progress_visionary + elemental combines the seemingly contradictory to create an ambience in which originality meets progress. The vibrant colour palette ranges from fresh aquatic tones, violet, brown and stone grey to solar yellow and lava orange. The warm facet of the vibrant colour palette is reflected in the new collection of Christborn. The series is inspired

by African designs and translates these into finely crafted glass ornaments that are also suitable for year-round decoration with their intense orange and yellow tones.

Ambiente, Christmasworld and Creativeworld will continue to take place at the same time at the Frankfurt exhibition centre. Next year’s dates are 7 to 11 February 2025. G

www.houseofmarbles.com.au MARCH 2024 33

LONDON DESIGN FESTIVAL Trendhub by BDA London

Visit bdalondon.com/trendhubldn to learn about our latest home and interiors research, or contact Sharon at Fashion Forecast Services on 0412 277 558 for a demo of our latest Home digital trend books and subscription services.

E X PR E SS I ON Create an environment where creativity can flourish and surround people with colour. The Lego Piece Garden encouraged people of all ages to tap into their creative and imaginative side by building unique pieces and ‘celebrate play’.

SU R R E A L Experimental and surreal accessories were seen across the festival. Synthetic pastel tones, soft gradients and a mix of finishes were juxtaposed or layered giving an otherworldly feel.

Mint

CO N S C IO US The importance of designing with existing materials continues in design practices, raising awareness of harmful consumerism.

Waste from plastics, coffee grounds and aquaculture were used to generate new materials.

E X AG G ER AT ED FOR MS Across the festival, there was a display of fluid organic form, natural materials and structure. At Gallery Fumi, exhibits blended science and art, through delving into inner and outer form. Artists showcased growth patterns, adaption and regeneration.

Gallery Fumi

C olours

INDIGO BLUES • Key for quilted & woven fabric base • Blues tonally paired together • Contrast against green & neutral shades Blue Patch - Homes with a Heart

Mint

VIVID GREENS 2GL Studio

Klint

• Synthetic-looking green • Contrasted against darker greens and blues • Seen on ceramics, plastics and textured fabrics

2GL Studio

Mooi

Mint Gallery Fumi

SOFTENED PINK • Paired with pastel tones • Key for furniture and interior accessories • Purple- and red-toned variations

Materials R AWNESS

Mint

House of Quinn

Hand carved

Jasper Morrison Studio x Japan Creative

Mixed timber

Benefits of Bamboo

Material Matters

Redefining Raffia

Alghadeer

Highlighting Curves

R E D EF IN ED WOV EN

Lee Yechan and Jeong Boram

Forms with curves

Gareth Neal x The New Raw

Monica Correia

3D Printed

Oversized

Mint

The Tyre Collective

Imperfect finishes

Made from waste

B IO-BA S ED

Osmose Studio

Mycelium based

Future Fabrics Expo

Seastex Ltd

Heechan Kim

Hemp based fabrics

Aquaculture based

Made from waste

Roisin O’Connor

Mathilde Wittocks

Every Human x Moooi

3D printed ceramics

Adapting materials

Natural Fibres

DI GITA L LY I NF LU ENC ED

The Tyre Collective

Made from waste

AI fragrances

Gina Cross

Printing on metal

MARCH 2024 37

Spice

WORLD FinaMill Founder Alex Liu shares how his curiosity, tenacity and love of cooking led to the award-winning spice grinding system as well as what’s next for the company.

BY RACHEL CRIPPIN CLARK

38 giftguideonline.com.au

cookware & tabletop

Tell us about your design and professional background.

My academic training is in marketing and computer engineering, but I’ve always been fascinated with design and I consider it essential to building any product. I love clean, sculpted lines and new ways of old things. You never stop learning, especially if you run a small business, so over the years I’ve taught myself industrial design, manufacturing, materials and aesthetics. When designing a tool, you have to understand how all the components fit together and interact. You become a specialist in technicalities you never knew existed before.

How would you describe your design style and influences?

There’s a quote from musician Charles Mingus I think about all the time: ‘Making the simple complicated is commonplace; making the complicated simple, awesomely simple, that’s creativity’. Great design provides elegant solutions to complex, seemingly insurmountable problems. Cooking with whole spices is so far removed from the way most people cook, they don’t even consider it an option. With FinaMill it becomes second nature. Turning a problem into a joyful, effortless experience—that’s the power of great design, and it’s what motivates everything I do.

What was your inspiration for FInaMill?

My wife and I love to cook and entertain, so food is always on my mind and I can’t help but tinker with recipes and cooking methods until I’m satisfied, which I never am. Years ago, one of the companies I worked with manufactured a component that was used in peppermills. As I saw all those units roll down the assembly line, I kept thinking: all these are going

into a product that grinds just one spice in a specific way. What if we could do more?

FinaMill began as a way to solve a pain point: to grind any spice, effortlessly, all with one hand. The more I worked on the idea, the more I realised it was about bringing more into people’s lives. More spice, more flavour, more opportunities for connection, discovery and joy.

I heard it took 10 years—and 35 patents—for your original idea to come to life. What were the challenges?

In industrial settings, grinding equipment can be specialised for the needs of a particular spice.

Peppercorns don’t grind the same way that coriander seeds do or chili peppers or dried herbs.

Our challenge was to make a single tool that could rise to all of those individual needs. It’s one thing to design a grinder that handles most spices decently well, but that wasn’t good enough for us.

We spent a long time on that problem before coming up with the solution for swappable grinding pods that can use different mechanisms for different kinds of spices. We currently have three including one pod made for dried herbs and bulky spices like allspice and another that excels with oil-rich spices that would gum up conventional mills. Each pod’s design is the result of hundreds of hours of testing and they combine with the FinaMill to effectively grind just about every herb and spice in someone’s kitchen.

“When you make a cooking tool, in a way you’re taking responsibility for the flavour of someone’s family recipes. You have to do right by them and how they cook.”

FinaMill Founder Alex Liu

MARCH 2024 39

How would you describe the importance of functionality in the product’s design?

Today’s home cooks expect a lot from their food and their cooking tools and rightly so. When you make a cooking tool, in a way you’re taking responsibility for the flavour of someone’s family recipes. You have to do right by them and how they cook. We’re making cooking tools that have to work right not just the first time, but the 500th time and the 5,000th time.

Much of our product testing is devoted to tweaks and refinements to improve performance and reliability. Customers might not even notice certain marginal changes, but we’re obsessed with making the most reliable and functional cooking tools on the market.

How do you think the product’s design has helped contribute to its success?

The best kitchen tools are built to last; people pass them down as heirlooms. We knew we wanted the FinaMill to look and feel timeless, like it’s always 40 giftguideonline.com.au

been there and always will be. So, we focused on clean lines, a minimalist counter footprint and ergonomic design. Customers should feel proud to put it on display in their kitchens because it combines great design with amazing functionality.

There’s an ease to your product and also an element of entertainment. Why are these important?

I think some of the best designs incorporate surprise and delight. A product that feels joyful to use is one you’ll reach for again and again. When using the FinaMill, you can swap one pod for another with a single hand: just press down to release one pod and place the mill over another to lock it in. Our customers love that experience. There’s a dramatic, almost theatrical element to it, which I think helps romanticise the cooking process. We’ve all seen master chefs make cooking feel like a performance, but cooking at home rarely feels that way. FinaMill helps replace the drudgery of a weeknight meal with the delight of seasoning food like a professional chef.

“FinaMill helps replace the drudgery of a weeknight meal with the delight of seasoning food like a professional chef.”

cookware & tabletop

“The days we found out we had won the A’Design award and two Red Dot awards were some of my most fulfilling.”

How does FinaMill tap into the joys of sharing food with friends and family?

Everyone talks about how food brings people together and that’s true, but I think cooking brings us together even more. Herbs and spices are some of the oldest foods humans have grown. We want to connect people to that long and delicious lineage, to celebrate how even something as small as a freshly cracked peppercorn can bring a special kind of joy.

It seems like your hard work has been validated with a lot of rewards and recognition.

The days we found out we had won the A’Design award and two Red Dot awards were some of my most fulfilling at FinaMill.

Those honours were tremendous validation that we were onto something real, in product design and in cooking. Last year, we were included in Oprah’s Favorite Things as their pick for best spice grinder, electric or otherwise. We’ve also been recognised

by Food Network, Food & Wine, Good Housekeeping, Mashable and other outlets as their pick for ‘best spice grinder’. We’re grateful to all their testers who put hours into considering products; we know firsthand that testing is exhausting business.

What’s next for FinaMill?

In the next few months, we’ll be releasing FinaMill Muse, our high design, completely reengineered grinder perfect for small kitchens. We also have new grinding pod designs in the works to further improve grind quality and consistency. It’s important we don’t rest on our current success; we must always strive to improve.

FinaMill is also focused on expanding to Europe, South Korea and Australia, with the goal of worldwide distribution. If there are pain points or dilemmas in your cooking, tell us all about them. We want to bring the same level of design excellence to solve all kinds of problems in the kitchen. G To learn more about FinaMill, visit www.finamill.com.

This article appeared in the new issue of the INSPIRED, the official magazine of The Inspired Home Show in Chicago (2-4 March 2025).

Quality Australian Designed Homewares & Gifts

Visit our website to check out our full range and sign up for wholesale access at www.allgifts.com.au or contact us at sales@allgifts.com.au / 03 9746 1500 MARCH 2024 41

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Hale Imports Borner V3 TrendLine starter set (wholesale $44.50). orders@haleimports.com.au, haleimports.com.au

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Enjoy Living EKTA Living (formerly byWirth) Crush Me and Salt Me (RRP $69.95 to $139.95). info@enjoyliving.com.au, enjoyliving.com.au

Living and Dining Marna double wall carafe (wholesale $31.70 to $36.30). info@livinganddining.com.au, www.livinganddining.com.au

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The Kindred Co eb&ive Zinnia salad servers (wholesale $27). sales@thekindredco.com.au, www.thekindredco.com.au

Annabel Trends Pink Banksia kitchen linen range (wholesale $6.85 to $17.15). info@annabeltrends.com, www.annabeltrends.com

NF Entertain resin coasters (wholesale $7.95). sales@nf.com.au, www.nf.com.au

Lisa Pollock eco-friendly bamboo breakfast tray (RRP $69.99). customerservice@lisapollock.com.au, www.lisapollock.com.au

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CLINQ half-hammered gold glasses (wholesale $24.95 to $31.77). info@clinq.com.au, www.clinq.com.au

MARCH 2024 43

CLINQ elegance champagne glasses (wholesale $29.95). info@clinq.com.au, www.clinq.com.au

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NF Entertain napery range (wholesale $4.50 to $12.50). sales@nf.com.au, www.nf.com.au

Donaldson Enterprises Oasis 1 and 1.5l ceramic lined stainless steel triple wall insulated ‘Moda’ drink bottle (wholesale $18 to $27.50). sales@donaldson.com, www.donaldson.com.au

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The Kindred Co eb&ive Daisy luxe salad bowl/platter (wholesale $18). sales@thekindredco.com.au, www.thekindredco.com.au

Hale Imports Zero Japan sakura pink universal teapot (wholesale $32). orders@haleimports.com.au, haleimports.com.au

Living and Dining Amabro regular cup & saucer (wholesale $34). info@livinganddining.com.au, www.livinganddining.com.au

MARCH 2024 45

Living and Dining Marna 2 in 1 can cooler (wholesale $20). info@livinganddining.com.au, www.livinganddining.com.au

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Hale Imports SKK Series 3 induction shallow fry pan with detachable handle (wholesale $97.50). orders@haleimports.com.au, haleimports.com.au

J Style Maple Red tea range (wholesale $9.90 to $45.80). info@jstyle.com.au, www.jstyle.com.au

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Annabel Trends Midnight Blooms linen range (wholesale $8.15 to $15.85). info@annabeltrends.com, www.annabeltrends.com

NF Entertain ceramic serving ware (wholesale $3.50 to $19.95). sales@nf.com.au, www.nf.com.au

HOMEWARE, CHRISTMAS, FLORAL & GREENERY reliancetrading.com.au (03) 9372 3555 sales@reliancetrading.com.au

MARCH 2024 47

J Style Hana Nagomi 3 lid bowls set (wholesale $36). info@jstyle.com.au, www.jstyle.com.au

Nordic Rooms Spring Copenhagen Mr Pepper and Mrs Salt (wholesale $49.54 each). marketing@nordicrooms.com.au, wholesale.nordicrooms.com.au

Solidteknics AUS-ION 22cm Sauteuse (RRP $159.95). marketing@solidteknics.com, www.solidteknics.com

Solidteknics AUS-ION and nöni frypans (RRP $229.95 and $249). marketing@solidteknics.com, www.solidteknics.com

Intrinsic Enterprises mug (wholesale $12.70). hello@intrinsiconline.com, www.intrinsiconline.com

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Solidteknics noni saucepan & skillet-lid (RRP $499). marketing@solidteknics.com, www.solidteknics.com

cookware & tabletop

CLINQ Bone inlay coaster (wholesale $15.95). info@clinq.com.au, www.clinq.com.au

Gibson Gifts bottle opener (wholesale $2.50). enquiries@gibsongifts.com.au, www.gibsongifts.com.au

Gibson Gifts Honeysuckle range (wholesale $4.95 to $22.50). enquiries@gibsongifts.com.au, www.gibsongifts.com.au

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www.annabeltrends.com • women • men • home & kitchen • outdoors • kids & baby • bath & pamper • travel • easter MARCH 2024 49

REV Architecture studio designed the showcase for the Hospitality Lab space—a tangible, inspired and bold embodiment of the hybridisation of hospitality spaces, creating a bridge between hotel lobbies and luxury flagships and showcasing their vision of generosity and spectacle in a setting that is both high-tech and very much in line with the French art of living.

What’s New? In Retail was introduced for the first time this year, curated

by François Delclaux and BETC DESIGN

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maison&objet

WHAT’S NEW AT

MAISON

OBJET?

&

Maison&Objet introduced new categories and innovative products from new and returning brands for all decor, design and lifestyle professionals looking for inspiration and functional solutions.

T

he freezing cold and light snow couldn’t stop visitors from attending Maison&Objet Paris, held from 18 to 22 January 2024 at the Paris-Nord Villepinte Exhibition Centre.

Indeed, the number of visitors was up by five per cent to 99,803 from 147 countries including the US (+8 per cent), Japan (+52 per cent), India (+18 per cent), however, Europe was down by nine per cent. Overall, there was an almost even split between French and international visitors (58 per cent from France, 42 per cent from abroad).

The show saw more exhibitors in 2024 as well, up nine per cent compared to January 2023 with 2,516 brands, of which more than 60 per cent were international and 30 per cent new or returning companies.

“Since my arrival 10 months ago, we have paid particular attention to listening to our clients, both exhibitors and visitors, to find solutions adapted to everyone’s needs,” says Mélanie Leroy, managing director of Maison&Objet.

“Our efforts have focused on the ‘premiumisation’ of the offer, incorporating a significant amount of newness, on inspiration through the enhancement of promising markets and unprecedented stagings, and on offering useful and applicable solutions to support them in their projects.

The initial positive results encourage us to continue in this direction.

“As an international benchmark exhibition for 30 years, now more than ever, we anchor ourselves in the future with the ultimate mission of being the amplifier of creativity and business for professionals worldwide in decor, design and lifestyle. Making desirability resonate with business, that’s Maison&Objet.”

The lifestyle fair has been reorganised into clearer categories including What’s New? In Decor; What’s New? In Retail and the Hospitality Lab. In line with this year’s theme, Tech Eden, they all explored the connection between technology and nature in various ways.

What’s New? In Retail was introduced for the first time this year, curated

by François Delclaux and BETC DESIGN and offered a range of products and solutions to help enliven, design and develop retail spaces.

“By constantly listening to the 30,000 shops that visit the show each season, we have come up with an innovative, experiential and useful space,” explains Leroy.

MARCH 2024 51

Wellbeing & Beauty was located next to the home fragrances area and featured cosmetics and skincare as well as fitness accessories, ‘soft’ techniques such as light therapy, music therapy and aromatherapy, detox and relaxation ingredients and clean home care products.

“What’s New? In Retail must be an inspiring space and a useful professional experience, designed as a real concept store. From the shop window to the display tables, from the shopping journey to the spotlight on favourites, from the overall ambience to the balance between physical and digital, visitors can ‘pick and choose’ the best of what exhibitors have to offer.”

The Wellbeing & Beauty sector, launched in September 2023, was positioned at the heart of the retail space.

“During the pandemic, we noticed aspects that we didn’t pay attention to such as the quality of the air, the possibility of exercising at home and even the capacity our home has to improve our mental health,” analyses Melissa Hago, director of the wellbeing and beauty department at Fashion Snoops, the trend agency that Maison&Objet partnered with to create this new space.

“The request for wellbeing no longer includes just a simple beauty routine or healthy eating, it includes our relationship with everyday objects, the entire household market is affected.”

Wellbeing & Beauty was located next to the home fragrances area and featured cosmetics and skincare as well as fitness accessories, ‘soft’ techniques such as light therapy, music therapy and aromatherapy, detox and relaxation ingredients and clean home care products.

Hospitality is another growing sector for Maison&Objet and in line with the theme Tech Eden for the January edition, creative strategy agency Peclers Paris staged ‘Inspire Me’, an immersive and multisensory installation.

Visitors were able to experience a selection of avant-garde brands and products to help them understand new uses and developments in the sector, as well as its environmental challenges.

Bequadro from Japan literally creates crystal from plants by extracting Si02 from rice husks and straws.

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maison&objet

It was hard to miss the POP POT vases at Maison&Objet as the colourful items attracted plenty of attention at the show.

The vases are a reinterpretation of the Roman amphorae but made through 3D printing with eco-friendly materials such as cornstarch and recycled plastic.

On the other hand, REV Architecture studio designed the showcase for the Hospitality Lab space—a tangible, inspired and bold embodiment of the hybridisation of hospitality spaces, creating a bridge between hotel lobbies and luxury flagships and showcasing their vision of generosity and spectacle in a setting that is both hightech and very much in line with the French art of living. In terms of decor, hospitality is more than ever in sync with the residential market, allowing interior designers to move seamlessly between the two.

Innovation & sustainability Trade fairs have always been a great platform to launch new products and projects as well as keep up to date on the latest trends and this year’s Maison&Objet was no different.

Bequadro from Japan literally creates crystal from plants by extracting Si02 from rice husks and straws.

“Half of the rice husks and straws generated as waste are discarded, the other half is used as a resource,” says CEO, Masanori Kirihara.

“Micro-organisms enable production with less environmental impact and can be used to produce energy and fertiliser together.

These products become materials for the final product.

“Si02 extracted from rice husks and straws is used as a raw material to produce a variety of products.”

Bequadro’s botanical crystal tableware is scheduled for a June launch.

“As a start-up company, we are also developing a small plant for the production of botanical crystals to utilise rice husks and straws worldwide. Our goal is creating a production system that coexists with nature and to pass it on to the next generation,” Kirihara adds.

It was hard to miss the POP POT vases at Maison&Objet as the colourful items attracted plenty of attention at the show.

The vases are a reinterpretation of the Roman amphorae but made through 3D printing with eco-friendly materials such as cornstarch and recycled plastic.

“We thought starting from our history, our city and an archetype of Mediterranean design was correct, reinterpreting Roman amphorae in a modern and pop way MARCH 2024 53

The new Paraíso Blue range is all about nature and features images of tropical plants and wild animals from all over the world. Each item in the 35-piece collection has a unique gold star.

seemed like the right idea to work on,” explain founders Arabella Rocca and Giacomo Sanna.

“An archetype as a form but reproduced with new technologies (3D printers) and sustainable materials (PLA and PETG). All reinforced by a strong use of colour to highlight the pop mood of the project.”

Rocco and Sanna are both architects and designers and had been collaborating and talking about producing a design object for years.

“We started to think about the project in 2020, but we started with production and sale in 2021.

“During the Covid lockdown we were doing 3D printing trials on protective masks for doctors and friends who needed them, but our goal was to create something new, that had its own story, that was eco-friendly and that, of course, was beautiful and joyful,” adds Rocca.

The show was the third Maison&Objet fair for the designer duo but the first time exhibiting in January.

“We can definitely say that our participation was positive. We received great appreciation for our work and especially for the joy that our colorful vases convey. To make a real assessment, we will have to wait a couple of months to see how many of the leads will convert into orders, in addition to those received at the fair.

“Maison&Objet is a major event for us that allows our young brand to open up to international prospects. Our target customers 54

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are concept stores, museum bookshops, furniture and design stores, ecommerce platforms, but also hotels, restaurants, and interior designers and architects who use our customisation options to find the right decorative objects for their projects.”

Maison&Objet visitors got a sneak peek at Sieger by Fürstenberg’s latest addition to its My China! dinner collection, which now consists of 11 ranges.

The new Paraíso Blue range is all about nature and features images of tropical plants and wild animals from all over the world.

Each item in the 35-piece collection has a unique gold star.

“On the plates, bowls and tea set, it’s individually integrated in the decor pattern on the outside, while on the cups it’s on the inside, so you can still see it as you enjoy your drink,” explains cofounder and designer, Michael Sieger.

This decorative element is both a playful nod to gourmet cuisine and a testament to the artisanry with which each piece is individually handcrafted in Germany.

The range comes in a timeless blue-grey shade and each piece is bordered by a line at the top and bottom.

“In my eyes, it has the flair of a fine trattoria that serves simple but surprisingly good fare and has a very personal, intimate atmosphere. Our porcelain invites people to enjoy a relaxed meal together. Bringing la dolce vita—or, as we also say, the good life—to your own home.”

maison&objet The wearable memo band (wemo) was inspired by a nurse who was consistently taking notes directly on the surface of her hand.

The Paraíso Blue dinnerware is dishwasher-safe and can be mixed and matched with other pieces in the My China! collection. It is available from April 2024.

The brand is also branching out into bags, with the Sieger by Souleway collection scheduled for a mid to late March release.

The Cosmotec wearable memo band (wemo) was inspired by a nurse who was consistently taking notes directly on the surface of her hand.

“We wanted to give that nurse, and others like her, an alternative way of jotting down notes, without affecting the skin,” explains Cosmotec’s Mariko Yamamoto.

The band is designed with a scale on it.

“We focused on the quality of writing and erasing so that the product can be used on the frontline without any worries. We have developed a coating that does not leave erasable marks while maintaining writing comfort by applying the technology used in our core business of industrial-use films and adhesive sheets.

“With our unique surface coating on silicon materials, you can write with an oil-based ballpoint pen, erase with fingers or erasers and it can be used many times. Your notes will not wash out while using under wet conditions or underwater,” she adds.

The company has expanded its range to include pads, phone cases and tags. G Maison&Objet will be back from 5 to 9 September 2024.

CLOTHING ACCESSORIES

H O M E WA R E S

A COOL CHANGE Whether a bold statement or subtle accent, find the perfect piece in eb&ive’s new Winter 24 clothing, accessories and homewares collection.

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JO

GENERATIONS OF 56

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home & living

La Iberica in Uruguay is an enchanting retail space where heritage and modern-day retailing are seamlessly blended to enhance the charm of a business devoted to offering its customers endless moments of joy.

BY MICHELLE HESPE

M

ore than 130 years ago, where La Iberica now stands in Montevideo, Uruguay, there was a grand bazaar housed in a building that was erected in 1850. It was a busy place where locals went to find everything from top European brands such as Limoges (French producers of high-end collectible porcelain) and Christofle (famous for its innovative silverware) right down to simple things for everyday life such as plastic containers, children’s toys and cleaning products.

By the mid-20th century, the bazaar had dropped all products unrelated to homewares, streamlining its focus to become the stand-out store it is today—a retailer offering more than 5,000 objects from around the world including some by local artisans. La Iberica only stocks products that encapsulate timeless beauty, functionality, innovation and quality.

MARCH 2024 57

home & living

“We believe that objects which accompany us in our everyday lives— whether it is a comfy sofa to dive into at the end of a long day or a coffee mug to start the day with energy—fill us with moments of joy,” says marketing manager Paula Delgado Lockhart.

“Our mission is to find products that add value to people’s everyday lives.”

When the third generation of the family took over in the 1980s, furniture was added to the offerings and then a wedding registrar program, so it became a destination for newlyweds to decorate their homes.

In 2008, when the fourth generation took the reins, ecommerce was introduced and the focus shifted to selling home décor and furniture. The online business reached across the entire country rather than just the people of Montevideo and is now the main part of the business and part of the reason for its success, Delgado Lockhart says.

Last year at the IHA Global Innovation Awards (gia) held in Chicago, the company’s dedication to this mission, its steady growth, the grand building and the dedication from passionate staff, won the

Last year at the IHA Global Innovation Awards (gia) held in Chicago, the company’s dedication to this mission, its steady growth, the grand building and the dedication from passionate staff, won the business the accolade of being one the five best retailers in the world.

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business the accolade of being one the five best retailers in the world.

“Knowing that there are so many awesome stores out there in the world, we didn’t expect it at all. It means a lot to us, especially being chosen by such prestigious judges who travel the world and see so many amazing stores. It was a major honour and we felt it was a not just a win for our store, but also for our country.”

Thanks to continual innovation in product choices and the seamless integration of new merchandise, La Iberica has continued to grow over the past century.

However, it is also the stunning four-story building that is permeated with a rich atmosphere of enchantment that keeps customers coming back.

“The architectural values of the building are precious,” says Delgado Lockhart.

“Every time we bring modern ways of retailing into the business, we are very conscious of them not competing with the building or hiding its features. Our goal is for the modern world and the old-world charm to enhance one another.”

Upon stepping into the store, customers are greeted with a natural colour palette running through the building, the décor and the merchandise that creates a sense of warmth and relaxation.

“This natural colour palette is very much in line with Uruguayan tastes,” Delgado Lockhart explains.

“Our country is rooted in a countryside lifestyle and so the style of decorating includes lots of leather, linen, wood, brown tones and natural materials—the aesthetic responding to this kind of lifestyle and tastes.

“In Uruguay, we love bright colours to look at, but when the time comes to choose products for the home, we normally choose more neutral, timeless colours.”

Delgado Lockhart says that all staff work hard to ensure their customers feel transported into a calm atmosphere and that they also feel this peacefulness in their homes.

“This sense of peace can be achieved through décor choices,” she says.

After passing through the building’s original facade, customers are met with a

“The website is also continually updated to showcase La Iberica’s latest offerings and it receives 2,000 or more visits a day.”

25-metre-long aisle surrounded by two three-tier wooden racks of homewares and tableware. Five-metre-tall iron columns rise majestically from the original wooden flooring and the upper balconies have intricately carved wooden balustrades in a classic French style, giving it the feel of a beautiful old library. The original alcoves with wooden frames have been restored, with new lighting installed to showcase glassware.

There are contemporary floor-to-ceiling iron and glass cabinets housing chinaware and décor accessories, and ladder-like wooden and iron racks displaying kitchen products. Couches, coffee tables and potted plants give the store a homely feel and also act as proposed living spaces, inspiring customers to picture changes to their own homes.

“When people first enter, they are usually in awe as it is such an original place and different from anything you can find in our country or anywhere in the world,” says Delgado Lockhart, adding that one of the most special things for her is when customers remember coming into the store, holding their grandmother’s hand.

“This happens quite often. Customers have those kinds of memories here and that is priceless to us.”

La Iberica has a strong focus on Instagram, posting product reviews and beautifully presented images twice a day to its

132,000 followers. Delgado Lockhart does regular videos to show customers what they can buy and how they can style their home.

Product campaigns are emailed in newsletters to a database of more than 25,000 people, with beautifully designed editorial content, offering decor tips and company news.

“Social media is like a wide-reaching shop window and it is key to showing people our new products and news. It also contributes to strengthening our brand and helps position us as a ‘taste authority’— as a reference and go-to account for ideas and helpful tips regarding design and products for the home. We always have a very clean aesthetic that makes watching and looking a pleasure in itself.”

The website is also continually updated to showcase La Iberica’s latest offerings and it receives 2,000 or more visits a day.

No doubt, La Iberica will continue to grow and evolve, while still retaining the enchanting charm that makes it such a special place for so many generations of shoppers.

“A concept that we constantly have in mind is a quote by German playwright and poet, Goethe: ‘he who moves not forward, goes backward’,” Delgado Lockhart says. G For more information about the gia retail program, visit TheInspiredHomeShow.com/Awards/gia-Retailing.

MARCH 2024 59

The Kindred Co eb&ive C’est La Vie candle (wholesale $13.50). sales@thekindredco.com.au, www.thekindredco.com.au

Lisa Pollock Cereria Molla home fragrance range (RRP from $14.99 to $700). info@cereriamolla.com.au, www.cereriamolla.com.au

NF Living cushions range (wholesale $15 to $38.95). sales@nf.com.au, www.nf.com.au

Gibson Gifts wall art collection (wholesale $8.95 to $17.95). enquiries@gibsongifts.com.au, www.gibsongifts.com.au

Enjoy Living EKTA Living (formerly byWirth) Wood Knots (RRP $59.95 to $69.95). info@enjoyliving.com.au, enjoyliving.com.au

Gibson Gifts hand painted art vase (wholesale $15.95). enquiries@gibsongifts.com.au, www.gibsongifts.com.au

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Urban Rituelle The Art Of Flowers room and linen mist, (wholesale $13.65). info@urbanrituelle.com.au, www.urbanrituelle.com.au

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ColCam Enterprises Palms oversized raw cotton throw (POA). sales@colcam.com.au, www.colcam.com.au

Annabel Trends Midnight Blooms cotton throw (wholesale $42.90). info@annabeltrends.com, www.annabeltrends.com

NF Living real touch decorative florals (wholesale $9.95). sales@nf.com.au, www.nf.com.au

Bramble Bay Co Elegance musk & gardenia candle and diffuser (wholesale $15.95 & $16.95). sales@bramblebayco.com, www.bramblebayco.com

Codu Hampton merino wool throw blanket (wholesale $90). info@codu.com.au, www.codu.com.au

Splosh Talulah starter pack (wholesale $1068.38). sales@splosh.com.au, www.splosh.com.au/become-a-stockist

MARCH 2024 61

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Gibson Gifts Bee-tanical diffuser (wholesale $11.95). enquiries@gibsongifts.com.au, www.gibsongifts.com.au

Enjoy Living EKTA Living (formerly byWirth) Magnetic Shelf (RRP $239.95 to $279.95). info@enjoyliving.com.au, enjoyliving.com.au ColCam Enterprises Eden & Shangrila Palms embroided cushions (POA). sales@colcam.com.au, www.colcam.com.au

Urban Rituelle The Art Of Flowers soy candle & diffuser set, (wholesale $13.65 to $22.70). info@urbanrituelle.com.au, www.urbanrituelle.com.au

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Codu Oxford merino wool throw blanket (wholesale $86). info@codu.com.au, www.codu.com.au

Nordic Rooms Spring Copenhagen candle holder (wholesale $90.45). marketing@nordicrooms.com.au, wholesale.nordicrooms.com.au NF Living photo frames (wholesale $5.95 to $17.95). sales@nf.com.au, www.nf.com.au

Ivory & Deene Tuscany large metal wall clock (RRP $99). support@ivoryanddeene.com, ivoryanddeene.com.au

Bramble Bay Co Dark Ocean candle and diffuser (wholesale $14.95 & $15.95). sales@bramblebayco.com, www.bramblebayco.com

Annabel Trends cream ribbed fur throw & heatable bunny (wholesale $12.85 to $30). info@annabeltrends.com, www.annabeltrends.com

Philbee Interiors Mother Of Pearl furniture (wholesale $99 to $899). info@philbee.com.au, www.philbee.com.au

Ivory & Deene boucle fur bean bag (RRP $119). support@ivoryanddeene.com, ivoryanddeene.com.au

Pastel Pines International Waxflower Australia reed diffusers & soy candles (wholesale $21 to $24). sales@pastelpines.com, www.pastelpines.com

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RISE

of the

MUMPRENEUR Surge in Aussie mums starting up online businesses as the pandemic accelerates the emergence of mumpreneurs in the country.

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small business

Karina Nagel, founder and CEO of Ecom Co

W

hile Covid disrupted many parts of our life, it also accelerated others.

Consumers flocked to online shopping sending ecommerce soaring. It also did something else—it created a new wave of mumpreneurs.

According to Karina Nagel, founder and CEO of Ecom Co, Australia, like many other parts of the world, is amid a mumpreneur surge, with an increasing number of mums choosing to start up their own side gigs or businesses to pursue financial freedom in a more flexible and rewarding way.

“In the past, women who became mothers had very few choices,” she says.

“The overwhelming expectation was that they had to set aside their career goals and dreams and prioritise raising the family. But as times have changed and technology has advanced, there’s been an exciting and welcome rise in the number of women juggling both family and their own businesses and it’s changing the landscape of Australian small businesses.

“Women are good communicators and also supreme organisers. For this reason, we are seeing a significant rise in the number of mums starting up their own businesses or side gigs to generate extra income for their families. Popular business types they are launching include consulting, event planning, home-based manufacturing, retail sales, blogging and content creation,” she adds.

Nagel started her own business, The Mylk Society, an online business dedicated to designing and producing breastfeedingfriendly clothing, when she became a mum.

These days, after selling off her successful multi-million dollar business, Nagel’s mission is to empower women by helping other mumpreneurs succeed in the online world.

With her background in financial services, Nagel’s company Ecom Co now sees her consulting, coaching and mentoring other women, guiding them towards growing their businesses.

She believes we are on the brink of a new era where mums will drive economic growth and new opportunities and is encouraging Aussie mums to seek out good support to grow and scale.

She shares some key tips for mumpreneurs.

4. SOCIAL MEDIA

1.

FIND A GOOD ACCOUNTANT

“Setting yourself up from day one is very important, especially when you start a new business. This is critical in order to ensure you are operating in accordance with ATO and ASIC requirements,” she emphasises.

“A good accountant will also assist with structuring to make sure that you are minimising risk, managing your tax affairs well and also thinking about an exit strategy.”

DIGITAL 2. SECURE REAL ESTATE

“I am helping many mumpreneurs to grow their businesses quickly. It is essential to ensure you purchase all of the website domains and social media handles you need related to your name and business so no one else can take them from under your feet.

“Moving your business or start-up side gig from zero to hero means your digital real estate becomes very important and of significant value.

Don’t make the mistake of letting someone else snap them up.”

3. PROTECT YOUR ASSETS “IP everything including your logo and tagline. You can self-trademark by applying a TM on your collateral and public-facing materials,” Nagel says.

“IP Australia has some great information on its website about the options available to you and the processes involved. You can also search the register to find out what has been registered and what may be available.”

“Social media is one of the most powerful tools on the planet capable of reaching and engaging with many people. It also offers the ability to target and follow people.

“The systems behind sites such as Facebook and Instagram are extremely complex and if harnessed correctly have the ability to pinpoint customers with a high propensity to buy. If not used correctly, a lot of money and opportunities can be wasted.

“Make sure you engage good assistance in this area. Many of my clients have wasted a lot of money trying to do it themselves or engaging low-skilled service providers who promise the world but deliver poor results. Talk to other business owners and seek out referrals for good service providers,” she recommends.

5.

DIGITAL MARKETING

“Effective digital marketing is key to success when growing online businesses. It includes a broad range of considerations such as digital shelf management, product positioning and placement, online findability, loyalty rewards and promotions and collaborations.

“In addition, it must be supported with cost-effective inventory and logistics management. These are issues that must be addressed in order to reach customers, engage and convert and support with superior product delivery, from warehouse to porch,” she says.

“The online space is very cluttered so it is important to cut through, ensure the easiest path to purchase for the customer and the best customer service experience. Again, find good help. Everyone claims to understand online businesses, but few really do. Consumers are complex and pummelled with many options. The key is to consistently be the best and easiest option and this requires experience and industry expertise.” G MARCH 2024 65

BETTING

BIG ON AI AI will drive up to 20 per cent of annual retail revenue growth over the next 18 to 24 months, but a lack of preparedness risks leaving money on the table in the AI-first era.

A

t the recent NRF (National Retail Federation) 2024 in New York, Avanade showcased some of the best in retail AI innovation, but also revealed key insights that indicate the AI-readiness of the retail industry.

Avanade’s research reveals that almost 90 per cent of retailers believe their customers are ready for AI-driven interactions and processes. However, the challenge for many lies in implementing strategic measures to support front-line workers and drive actionable insights from AI. While the arrival of Microsoft’s new retail AI solutions will address many industry struggles, Avanade’s latest research exposes significant roadblocks to retailers’ AI adoption, particularly surrounding the absence of responsible AI guidelines and inadequate employee training.

“With these solutions, Microsoft is offering something genuinely bold and new—AI capabilities that are specifically built to address precise industry pain points,” states Corine Vives, Avanade’s global retail and consumer goods industry lead.

“If retailers believe customers are demanding AI, they have no choice but to deliver it or shoppers will go elsewhere. It’s not a nice-to-have. Overnight, expectations and experiences of customers have changed and retailers must keep up. However, our research shows a significant gap in the readiness of retailers.

While they might be confident about how prepared they are, our data highlights big obstacles to overcome. The path to readiness will require concerted efforts from retailers.”

Retailers are fully aware that they must embrace AI, driven by increasing customer expectations. Avanade’s research reveals that almost 90 per cent of retailers believe their customers are ready for AI-driven interactions and processes. They also acknowledge 66

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the transformative potential of their data when combined with AI, leading to data and analytics platforms being their top investment priority for 2024.

However, the challenge for many lies in implementing strategic measures to support front-line workers and drive actionable insights from AI. Ninety-four per cent of retailers express confidence in their ability to harness AI benefits faster than their competitors. However, only half of them have implemented strategic measures for managing human resources, workforce planning and training—actions that are essential for driving operational efficiency as retailers scale up the adoption of generative AI technologies.

While retailers believe their customers are ready for AI, the report also reveals that across all industries almost all (98 per cent) leaders agree that significant support will be required to onboard/ train employees to use generative AI tools, with 50 per cent indicating that this training effort will demand substantial support.

Only half of retailers report having implemented a complete set of guidelines and policies to ensure the responsible use of AI, highlighting a critical need for a robust and scalable governance framework. This is of paramount importance, considering the responsibility that comes with using AI ethically. A misstep in this

technology

“If retailers believe customers are demanding AI, they have no choice but to deliver it, or shoppers will go elsewhere. It’s not a nice-to-have.”

regard could prove severe, especially given the growing concerns from consumers as to how AI is being used.

“AI holds transformative potential for Australian retailers including the opportunity to maximise the power of AI to deliver exceptional customer experiences and drive business growth,” adds Corinna Reeves, regional products industry lead and integrated GTM lead, Avanade Australia.

“Strengthening their AI capabilities will also help retailers address key barriers such as governance gaps, employee training, and evolving customer expectations. With the help of the bold and innovative stack of AI solutions from Microsoft, Australian businesses can unlock a competitive advantage in enhancing the Aussie shopping experience.”

According to a recent Salesforce State of Commerce report (in collaboration with the Australian Retailers Association), four

in five Australian ecommerce businesses are already harnessing the power of AI. “Commerce businesses are focused on driving efficiency and growth with new built-in and AI-powered innovations that enable a faster path to purchase and greater customer satisfaction,” explains Michael Affronti, GM and SVP of Commerce Cloud.

“The companies that can leverage their customer data effectively to build these

new connected commerce experiences will enable strong customer loyalty and profitability in the years to come.”

According to Salesforce Commerce Cloud data, worldwide use of digital wallet payments like ApplePay and Google Pay grew 56 per cent in Q3 2023 versus a year earlier. In Australia, 60 per cent of organisations accept Apple Pay. Commerce is increasingly embedded across the customer journey. No longer limited to digital storefronts or mobile apps, commerce functionality is being embedded into other pre- and post-purchase customer touch points. For example, 49 per cent of organisations in Australia have payment capture functionality in marketing emails and 92 per cent see incremental revenue from customer service channels.

Eighty per cent of ecommerce organisations in Australia already use AI, with 33 per cent having fully implemented it and 47 per cent experimenting. An additional 14 per cent are evaluating if and how AI can fit into their operations.

“With intense competition in today’s retail sector, integrating technology and customer experience isn’t just a trend—it’s a survival strategy,” concludes ARA CEO, Paul Zahra.

“AI innovations have potential to streamline operations and improve customer-brand interactions across the retail value chain. As the industry shifts towards ever-increasing technological innovations, AI’s role is set to grow.” G MARCH 2024

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AUTUMN

TALES

As we are heading into the cooler months, check out these window displays to inspire your own visual merchandising story for the next season.

ASPA INTERIORS

DHONDT LEAF MOOI

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visual merchandising

GUYS AND DOLLS HERMÈS

PREMIUM HOME

BETTY AND VIOLET

CUCINA33 MARCH 2024 69

visual merchandising

THESUPERCOOL NEILL STRAIN FLORAL COUTURE JUMBLED

TIGMI TRADING

LOEB AG

THE PARLOUR

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THE NEST

KEANS

WELL VERSED HOMES

NEW VIEW

THE KITCHEN WHISK

MARCH 2024 71

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The latest products to take your store from summer into autumn

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1. Cosy luxe cardi robe, abstract gum pyjama pants and coffee mug, wholesale from $15 to $34.30. Annabel Trends, 07 5593 4755, info@annabeltrends.com, www.annabeltrends.com, www.facebook.com/AnnabelTrends, www.instagram.com/annabeltrends 2. eb&ive Paarl beret, wholesales for $18. The Kindred Co, 02 9667 1991, sales@thekindredco.com.au, www.thekindredco.com.au, www.facebook.com/thekindredcolifestylebrands, www.instagram.com/the_kindred_co/ 3. SnuggUps women’s open toe starter pack, wholesales for $238.56. Splosh, 07 3805 4718, sales@splosh.com.au, www.splosh.com.au/become-a-stockist, www.facebook.com/sploshaust, www.instagram.com/splosh 4. Kensington super fine merino/cashmere throw blanket, wholesales for $119. Codu, 1800 002 638, info@codu.com.au, www.codu.com.au, www.facebook.com/coduhome, www.instagram.com/coduhome_ 72 giftguideonline.com.au

autumn vibes

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1. Janod autumn puzzle, wholesales for $27. Bright Wonders, 08 7425 1400, info@brightwonders.com.au, www.brightwonders.com.au, www.instagram.com/brightwonders_au 2. Oasis 1.2l stainless steel double wall insulated ‘commuter’ travel tumbler, wholesales from $18 to $22.50. Donaldson Enterprises, 07 3348 1111, sales@donaldson.com, www.donaldson.com.au, www.facebook.com/ DonaldsonEnterprises, www.instagram.com/donaldsonenterprises 3. Uyuni Lighting Matte Black Flameless Candles, RRP $49.95 to $159.95. Enjoy Living, 07 3187 8957, info@enjoyliving.com.au, enjoyliving.com.au, www.facebook.com/EnjoyLivingOfficial, www.instagram.com/EnjoyLivingOfficial 4. Melamine picnic ware, RRP $14.99 to $49.99. Lisa Pollock, 07 5576 2369, customerservice@ lisapollock.com.au, www.lisapollock.com.au, www.facebook.com/lisapollockartist, www.instagram.com/lisapollockartist 5. Wooden Wobbly Woofers, wholesale for $5.50. House of Marbles, 02 9426 0955, customerservice@jgdistribution.com.au, www.houseofmarbles.com.au, www.facebook.com/HoMTrade, www.instagram.com/HoMTrade 6. Green combo pots, POA. ColCam Enterprises, 1300 258 805, sales@colcam.com.au, www.colcam.com.au, www.instagram.com/colcamwholesale MARCH 2024 73

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5 6 1. Kew pots, wholesale from $196.50. Reliance Trading, 03 9372 3555, sales@reliancetrading.com.au, reliancetrading.com.au, www.facebook.com/Reliance-Trading, www.instagram.com/rtc.floralgreenery 2. Elegance gardenia bath bombs, pack of 3 wholesales for $10.75. Bramble Bay Co, 07 3492 0951, sales@bramblebayco.com, www.bramblebayco.com, www.facebook.com/bramblebaycandleco, www.instagram.com/bramblebayco 3.SnuggUps Toasty Hugs starter pack, wholesales for $818.10. Splosh, 07 3805 4718, sales@splosh.com.au, www.splosh.com.au/become-a-stockist, www.facebook.com/sploshaust, www.instagram.com/splosh 4. Magpie floral pyjama pants & smoothie cup and dusty pink ribbed fur throw, wholesale from $12.85 to $34.30. Annabel Trends, 07 5593 4755, info@annabeltrends.com, www.annabeltrends.com, www.facebook.com/AnnabelTrends, www.instagram.com/annabeltrends 5. Bluey ice cream set, wholesales for $22.70. Jasnor (Australia), 03 9562 9900, sales@jasnor.com, www.jasnor.com.au, www.facebook.com/jasnorAUS, www.instagram.com/jasnoranz 6. Marble & brass cheese board and coaster, wholesale for $27.95 and $17.95. CLINQ, 02 4300 9683, info@clinq.com.au, www.clinq.com.au, www.facebook.com/CLINQBarware, www.instagram.com/clinq_barware 74 giftguideonline.com.au

autumn vibes

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1. eb&ive Mayan frill blouse and scarf, wholesale for $45 and $18. The Kindred Co, 02 9667 1991, sales@thekindredco.com.au, www.thekindredco.com.au, www.facebook.com/thekindredcolifestylebrands, www.instagram.com/the_kindred_co/ 2. POCO kitchen sponge set, wholesales for $4.50. Living and Dining, 03 8679 6419, info@livinganddining.com.au, www.livinganddining.com.au, www.instagram.com/livinganddiningaus 3. Double walled stainless steel roadie and coldie holder, RRP from $34.99 to $39.99. Lisa Pollock, 07 5576 2369, customerservice@lisapollock.com.au, www.lisapollock.com.au, www.facebook.com/lisapollockartist, www.instagram.com/lisapollockartist

www.pastelpines.com sales@pastelpines.com

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1. Paddington Bear wooden stacking ring, wholesales for $24.95. Jasnor (Australia), 03 9562 9900, sales@jasnor.com, www.jasnor.com.au, www.facebook.com/jasnorAUS, www.instagram.com/jasnoranz 2. Elegance musk & gardenia notebook and pen set, wholesales for $14.75. Bramble Bay Co, 07 3492 0951, sales@bramblebayco.com, www.bramblebayco.com, www.facebook.com/bramblebaycandleco, www.instagram.com/bramblebayco 3. Nature’s Wonders novelty sterling silver range, wholesales for $14. Bella Donna Silver, 1300 668 260, customercare@belladonnasilver.com.au, www.belladonnasilver.com.au, www.facebook.com/belladonnasilver.com.au, www.instagram.com/belladonnasilver 4. Janod soup set & vegetables, wholesale from $14.50 to $32.50. Bright Wonders, 08 7425 1400, info@brightwonders.com.au, www.brightwonders.com.au, www.instagram.com/brightwonders_au 5. Kew zinc rectangle garden tray, wholesales for $47.95. Reliance Trading, 03 9372 3555, sales@reliancetrading.com.au, reliancetrading.com.au, www.facebook.com/Reliance-Trading, www.instagram.com/rtc.floralgreenery 6. Maine Beach bath salt discovery collection (wholesale $17.70). Cocco Corporation, 08 8383 0715, info@cocco.com.au, mainebeach.com.au, www.facebook.com/MaineBeach, www.instagram.com/mainebeachofficial 76

giftguideonline.com.au

autumn vibes

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6 1. Equilibrium mystical suncatcher, wholesales for $8.95. Gibson Gifts, 03 9581 3666, enquiries@gibsongifts.com.au, www.gibsongifts.com.au, www.facebook.com/GibsonGifts, www.instagram.com/gibsongifts 2. Messermeister Avanta 6 piece Pakkawood Pro BBQ knife set, wholesales for $145. Hale Imports, orders@haleimports.com.au, haleimports.com.au 3. Mosaic Art – bees, birds & butterflies kit, wholesales for $11. House of Marbles, 02 9426 0955, customerservice@jgdistribution.com.au, www.houseofmarbles.com.au, www.facebook.com/HoMTrade, www.instagram.com/HoMTrade 4. Casa Verde crown rust large & tree decorations, wholesales from $4.20 to $27.40. Reliance Trading, 03 9372 3555, sales@reliancetrading.com.au, reliancetrading.com.au, www.facebook.com/Reliance-Trading, www.instagram.com/rtc.floralgreenery 5. Sesame Street Elmo activity toy, wholesales for $15.90.

Jasnor (Australia), 03 9562 9900, sales@jasnor.com, www.jasnor.com.au, www.facebook.com/jasnorAUS, www.instagram.com/jasnoranz 6. Brighton NZ wool throw blanket, wholesales for $75. Codu, 1800 002 638, info@codu.com.au, www.codu.com.au, www.facebook.com/coduhome, www.instagram.com/coduhome_ MARCH 2024 77

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