CONTACT US CUSTOMER SERVICE PHONES If your customer number (RID) starts with a 1 call 0800 64 99 99 OR If your customer number (RID) starts with a 9 call 0800 110 002 CUSTOMER SERVICE EMAILS epay – epayhelpdesk@epayaust.com.au epay/ezipay – helpdesk@epaynz.co.nz Giftstation, Genie, invoices/statements – epayadmin@epaynz.co.nz Card and sim pack orders ezipay – orders@epaynz.co.nz Mobile Top Up Files – pindelivery@epaynz.co.nz YOUR TEAM Roger Smith – Managing Director – rsmith@epaynz.co.nz Paul Woodhams – General Manager Sales – pwoodhams@epaynz.co.nz Mark Thompson – Supplier Manager – mthompson@epaynz.co.nz Daniel Kim – National Channel Manager – dkim@epaynz.co.nz Nen Kaotrirutana – Account Manager – nenk@epaynz.co.nz Vivek Kommalapati – National Route Manager – vivek@epaynz.co.nz Darren Grant – Corporate Account Manager – dgrant@epaynz.co.nz Erick Manumpil – National Compliance Manager – erick@epaynz.co.nz Hush Sethi – Accounts Manager – hsethi@epaynz.co.nz Owen Jones – Strategic Partner & New Business Manager – ojones@epaynz.co.nz LOWER NORTH ISLAND TEAM Hamish Jivan – Account Manager – hjivan@epaynz.co.nz SOUTH ISLAND TEAM Angela Goddard – Account Manager – agoddard@epaynz.co.nz Ena Royena – Account Manager – eroyena@epaynz.co.nz Kerri Quirke – National Channel Manager – kquirke@epaynz.co.nz HEAD OFFICE SUPPORT Belinda Hackett – Office Manager – bhackett@epaynz.co.nz Adam Sutherland – Provisioning & Product Manager – asutherland@epaynz.co.nz Julius Fox – Head of Marketing – jfox@epaynz.co.nz Caitlin Smith – Trade Marketing Co-ordinator – casmith@epaynz.co.nz Denyse Stephens – Content, Distribution, Logistics – dstephens@epaynz.co.nz FINANCE TEAM Windy Smith – Head of Accounting and Finance – wsmith@epaynz.co.nz Gareth Jensen Jones – Commercial & Business Analyst – gjones@epaynz.co.nz Phillip Liu – Senior Accountant – pliu@epaynz.co.nz Ellen Sun – Financial Accountant – esun@epaynz.co.nz Andrew Selyo – Company Accountant – aselyo@epaynz.co.nz Alex Belomestnykh – Accounts Receivable – abel@epaynz.co.nz Faisal Samut – Accounts Assistant/ Payables – fsamut@epaynz.co.nz Yan Zhang – Accounts Payable – yzhang@epaynz.co.nz 34
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