epay world NZ spring-summer 2016-2017

SPRING SUMMER 2016/17

NEW PRODUCT LAUNCH INTRODUCING APPLE MUSIC GIFT CARDS

Plus: Christmas is Coming Get prepared and avoid the rush Vodafone Competition Our winners so far

Score bonus data with Combo Rewards.

Keep renewing your combo and get up to 500mb of extra data.

19

$

Carryover Combo

500MB 100

NZ Carryover Data

Carryover Minutes to NZ & Aussie

Unlimited calls to 2degrees mobiles

Unlimited* Text to NZ & Aussie

To buy, text: ‘buy 19Carry’ to 233

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Find out more at 2dm.co.nz/combo-rewards. *Fair Use Policy applies. Combo valid 1 month and auto-renews monthly if you have enough credit. Standard NZ and Australian minutes and text. Excludes premium rate numbers. NZ data usage only. Unused carryover minutes/data will carry over monthly for up to 12 months from first allocation provided your pack remains active. Calls rounded up to the nearest minute. Combo Rewards will be lost if you don’t have an active Combo or you cancel your Prepay account. Visit 2degreesmobile.co.nz for full conditions.

OCTOBER 2016

Welcome W www.epaynz.co.nz

HEAD OFFICE 7a Pacific Rise Sylvia Park Auckland 1644 POSTAL ADDRESS PO Box 132122 Sylvia Park Auckland 1644 CUSTOMER SERVICE If your customer number (RID) starts with a 9 P. 0800 110 002 If your customer number (RID) starts with a 1 P. 0800 64 99 99 TO ADVERTISE P. 09 573 8350 Written and Produced by The Intermedia Group MANAGING DIRECTOR Simon Grover PUBLISHER James Wells EDITOR Gifford Lee ART DIRECTOR Ryan Vizcarra PRODUCTION MANAGER Jacqui Cooper

Printed by Westprint

elcome to Spring and Summer of 2016 and the New Year.

This edition of the New Zealand epay World magazine sets out a number of key initiatives and benefits that epay and Giftstation provide you and the global consumers we deal with. epay continues to drive innovation in both product format and product offer as well as new product categories.

The age of digital has arrived and each month, quarter and year we see more and more content being delivered in these different formats. This is a product format to be welcomed and embraced and not one you should shy away from. The early adopters have already learnt the lessons that new technology and platforms can give us. To optimise on this new technology your store needs to be able to read 2D barcodes, QR codes, digital voucher codes and tap and pay technology from smartphone, or other smart devices in order to capture all potential sales and revenue opportunities that are coming your way.

There is a lot of artificial intelligence being captured now by devices and technology companies to help drive educated business decisions for consumers to more easily interact with you the retailers, restaurants, bars, convenience stores etc. You need to make sure your business is trading online, has rewards or loyalty offers that are instant gratification specific and bring the customer back into your environment.

There has been a lot of negative presumptions made in the press lately around gift card expiry dates and un-spent funds. As the largest out-of-store gift card program owner in the country we want to put these misconceptions in the true format that should be. epay Giftstation has over 100 partners on its gift card platform and can categorically say that un-spent funds do not account for the costs to run gift card programs across card production, art work creation, freight, packaging, warehousing storage, pick and pack,

“Digital is a product format to be welcomed and embraced and not one you should shy away from. The early adopters have already learnt the lessons that new technology and platforms can give us.” merchandising and administrative costs. epay works with retail brand owners on expiry dates and offers an extra 31 days on all Giftstation gift cards over and above the expiry printed on the card. epay processes over 600 expiry date extension requests each year and over 500 card balance changeovers as well.

Giftstation is committed to gift card consumers having the best experience they can have. That is why, with a Giftstation gift card, the funds are held in their own professional trust account with ASB Bank. Which means even if a retail brand closes down or goes under your funds are secure and can be transferred to a new retail brand of your choice for you to spend this money on.

We have also spent a lot of time, effort and resource on launching our mobile app and digital services so getting card balances and expiry is at the push of a button. This will enable consumers to have full visibility and control over how their gift card is spent.

All the very best for the trading period coming up and we look forward to seeing a number of you in the Christmas trading period.

Best regards.

Roger Smith Managing Director epay New Zealand

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CONTENTS

8

FEATURES 8

NEW PRODUCT LAUNCH Introducing Apple Music gift cards to the epay range

10

XMAS GIFT GUIDE

Our top products this Christmas

20

PURE COMMERCE A CurrencySelect eftpos case study with The Loop Duty Free/ARI –

32

20

Auckland Airport 23

CHRISTMAS IS COMING Prepare now and beat the rush

REGULARS 6

WHAT’S HOT The big ticket items with consumers

22

RETAILER PROFILE

Blair Hughes Paper Plus

New Brighton

32

GAME REVIEWS The new Xbox and PlayStation titles on the market

34

STAFF CONTACTS How to contact our staff in your area

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Online Prepaid pays off.

Online cash for everyone. paysafecard allows customers to pay quickly, simply and safely as if they were paying in cash. paysafecard is the perfect solution for customers who value their data security, wish to limit their spending or simply don’t have a credit card.

Win new regular customers and generate incremental revenues – as an official sales outlet of Europe´s leading prepaid solution for paying online.

Selling paysafecard is so easy:

1

A customer asks to buy paysafecard in a certain amount (10, 20, 50, 100, 200 NZD)

2

You print out paysafecard via the familiar menu option for prepaid products, such as for telephony and other payment methods.

3

You hand over the voucher printout once the customer has paid.

Additional benefits for you: Raise your profile.

Increase your customer frequency and crossselling potential.

Profit from the commission.

Your sales outlet is actively promoted by paysafecard via a range of communication channels.

With new regular customers.

Not only generate new revenues, you also profit from the commission on each paysafecard sold.

Our paysafecard sales team is happy to answer any questions: success@paysafecard.com | www.paysafecard.com

WHAT’S

HOT

These are the big ticket items with consumers right now.

Apple Music Apple Music combines subscription-based music streaming with global radiolike programming and a social feature that connects artists to fans. It’s an allyou-can-eat service for subscribers: pay a flat fee, and you unlock Apple Music’s extensive 30 million-song library. So what’s the difference between Apple Music and iTunes you ask? iTunes is basically a virtual record store, whereas Apple Music is all about streaming and you essentially pay a flat fee to unlock Apple Music’s entire music library and it’s free to listen to this vast range of music without having to purchase or download songs and albums individually.

paysafecard This prepaid online payment method allows customers to pay online quickly and is just as easy and safe as using cash. This prepaid method can guarantee absolute security and privacy. The paysafecard works in a similar way to mobile prepaid cards. Users can purchase their vouchers in denominations of 10, 20, 50 and 100 NZD from retailers worldwide and then make purchases online without any link to a bank account. paysafecard is the perfect solution for customers who value their data security or for those who want to limit their spending.

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PRODUCT SPOTLIGHT

Subway Your customers are bound to love this gift card. After all, who doesn’t love a good Subway sandwich made just the way they like it? Subway gift cards cater for any occasion, whether it’s shouting a colleague lunch, a lifetime supply of cookies or feeding a hungry student, this is a great card to have stocked in your store. With more than 270 stores New Zealand-wide there is a Subway store around every corner. Start selling Subway gift cards in your store today and watch them fly out the door.

Prezzy Visa Card Visa is one of the most widely used and trusted forms of payment and with the Prezzy Visa card customers can shop online without needing a linked bank account. Prezzy Visa online credit gives the user the freedom to purchase anything online where Visa is accepted. Prezzy cards can be used for in-store purchases, online purchases, over the phone and via mail order anywhere that accepts Visa electronically, not to mention they work overseas and all around New Zealand. Users can load up to NZ $500 onto a Visa Prezzy card. A $5.95 activation fee is required upon every card. The Prezzy visa card can be bought in store with our retailers or online at www.giftstation.co.nz

PLUS THESE BIG SELLERS

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Apple Music Cards are here.

Millions of songs, curated radio and playlists, recommendations for you, exclusives and more.

www.apple.com/nz/music

CHRISTMAS GIFT GUIDE M UM

A beautiful Ecoya soy wax candle is the perfect Christmas gift for Mum. Elegantly poured into a contemporary glass jar, topped with a metallic lid and presented in a stylish carton designed with silver foiling detail. With a large assortment of delicious flavours ranging from White Musk & Warm Vanilla to Coconut & Elderflower there is guaranteed to be a scent she will love.

Or even better - give Mum a Farmers Gift Card and she can pick a scent for herself.

With Christmas and Summer going hand-inhand what better time to kickstart some of the DIY projects Dad has been talking about doing all year round. Whatever these DIY jobs consist of Mitre 10 has got you covered.

D A D

From power tools to fairy lights Mitre 10 is your one stop shop for Dad this Christmas.

Knowing Dad he would probably appreciate choosing his own DIY tools‌ so why not give him a Mitre 10 Gift Card?

Gift station has got you sorted.

‘Twas the night before Christmas and all through the house...

Let epay help you choose the presents this year!

AU NT Y

What lady doesn’t love a rejuvenating, nourishing hand cream and a nice relaxing bath bomb?

Not to mention these products being 100% handmade, vegan, there packaging made out of recycled plastic and they are fighting animal testing! Could it get any better?

Lush is the place to shop for Aunty this Christmas!

Spoil her with a Lush Gift Card so that she can choose the flavours and colours she wants from the many wonderful options!

ER H T O R B

A STEAM Gift Card will keep your brother happy and subjugated well into the new year.

With over 3,500 games to choose from it is fair to say you will earn some brownie points with this Christmas prezzie. With games ranging from Action to Indie and everything in-between there is guaranteed to be a game for everyone.

...gift cards were wrapped for parent, sibling and spouse!

www.giftstation.co.nz

TECHNOLOGY SPOTLIGHT

THE TECH SPACE Check out these great gift ideas consumers can purchase with the epay products available in your store.

Samsung R5 Speaker Delivering high-quality and balanced sound through a circular design, the speaker features a tap-and-swipe user interface and integration with the latest Samsung multi-room mobile app.

Ring Radiator technology allows sound to be transmitted in all directions. samsung.com

iTunes GIFT CARDS Purchase songs or movies with the iTunes range of gift cards to enjoy on these amazing audio products.

Available in amounts of: $20/$30/$50/$100

Aquajam AJ Mini The world’s smallest waterproof speaker is ideal for anyone who loves music on the go – no matter where they are.

It allows you to hook it to key chains or belt loops, it connects to Bluetooth and it even floats via its inflatable ring. aquajam.com

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Sennheiser Momentum 2.0 These new generation headphones carve out every aural nuance in even finer detail thanks to large diaphragms that make the trademark Momentum sound an even more brilliant experience. Clear, richly detailed and with a powerful bass. sennheiser.com

TECHNOLOGY SPOTLIGHT Lenovo Yoga 700 Tablet Ultra-portable, the 11-inch Yoga 700 weighs only 1.1 kg. With up to seven hours of battery life, watch a movie in stand mode, give a business pitch in tent mode, or navigate a map in tablet mode. lenovo.com MICROSOFT OFFICE Make the Lenovo Yoga 700 Tablet even better with the Office 365 Home software download available through epay electronics retailers.

Garmin vivosmart HR This touchscreen activity tracker uses wrist heart rate technology to provide a full suite of smart notifications. It can receive text, calls, email, calendar and social media alerts when paired to a compatible smartphone. buy.garmin.com

AVAILABLE AT JB Hi-Fi Get the Garmin vivosmart HR with the JB Hi-Fi Gift Card or thousands of other gifts in store or online.

Available in amounts of: $50/$100

Changhong Freeview Plus TV Cast videos, music and photos to the TV screen with your mobile as the remote control. This 49inch TV uses an ultra-clear video processor engine and energy saving technology for improved power efficiency. changhong.com XBOX LIVE MEMBERSHIP Spend hours playing the latest Xbox One games on the Changhong Freeview Plus TV. Grab a Xbox Live Gold Membership card to get started.

Membership cards available: $29.95 for three months $79.95 for 12 months

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2

1

Velvet Dairy

Kingston Food Market

3 ts Superette Lincon Heigh

2

1

Favona Road Food Market

nce Convenie City Star

www.epaynz.co.nz

Wymond

3

ley Supe rette and Lotto

www.giftstation.co.nz

1. Downtown Dairy Otahuhu, Auckland

2. Sharland Ave Superette Manurewa, Auckland

3. Ashley Superette Mangere East, Auckland

epay Christmas Campaign 2016

Give the Gift of Choice Hold on tight, Christmas is coming your way and epay Giftstation gift cards will be front and centre in consumers minds again this year.

to purchase them. A multi platform advertising campaign using TV, Radio, Digital, Social Media and in store POS will kick off in early December.

Once again, epay Gift Station will create brand awareness for gift cards and the huge range of choice for givers to find a gift card their recipient will be fully satisfied with.

The Genie’s pretty sure most Kiwis will have gift cards in mind as they head out to spread their Christmas cheer this season.

The Gift Card Genie will be at it again too, telling consumers about our gift card range and where

Happy selling, Genie.

CHRISTMAS MEDIA SCHEDULE - December 2016 Platform

4th

TV Campaign TV On Demand Google Search YouTube Adverts Display Network Re-Marketing Facebook Radio Mobile Adverts

www.giftstation.co.nz

11th 18th

Digital Gift Station Handy For Retailers Too! The Gift Station website is a great tool for you and your customers to check out the range of gift cards on offer from epay Gift Station.

Check it out at www.giftstation.co.nz to see the range of brands epay offers for sale, both online and in store.

Giftstation.co.nz has handy features including the ability for consumers to check their account balance and expiry date of their gift cards, even when standing in your store they can access the mobile enabled website and app.

Retailers can use this feature too if consumers are not sure on their card’s balance or expiry, by registering an account and then creating a username and password that the store can easily remember.

Popping reminders into the website will also help your customers remember their anniversaries, birthdays and remind them of their gift card expiry.

Your customers can load their epay gift cards into the Gift Station wallet and access these via the website and Gift Station app. The app showcases locations of the closest retail location for redeeming a gift card, driving more retail traffic into your stores.

Gift Station app is available for download for both iPhone and Android mobiles.

www.epaynz.co.nz

Gift Card Balance Check Expiry Date Check Store Location Check Event Reminders and much more!

www.giftstation.co.nz

Want to maximise the sale of your epay products?

Give your Account Manager a call today to see if your store is eligible for a special feature!

CurrencySelect EFTPOS BNZ CurrencySelect EFTPOS provides your international customers the option of paying in their home currency whilst businesses save money on mounting merchant service fees.

No signup fee. No additional fees. *T&Cs Apply Pure Commerce is the currency conversion solution provider for BNZ CurrencySelect EFTPOS and was an epay acquisition in 2013. Pure Commerce technology is a game changer, now with a wide range of terminals identifying international credit cards and provides customers the option of paying in New Zealand Dollars or their home currency at a competitive exchange rate, with no messy calculations. Since the Pure Commerce acquisition, epay have implemented BNZ CurrencySelect EFTPOS into a range of small to large retailers, tourism operators, hotels, fast food outlets, bars and restaurants throughout the country. We also operate in all major duty free stores within New Zealand.

There’s no magic, just clever thinking!

BNZ CurrencySelect EFTPOS offers currency conversion on up to 12 currencies, enabling a higher conversion rate.

A BNZ CurrencySelect EFTPOS Business Profile: The Loop Duty Free/ARI – Auckland Airport How long have you been established?

Aer Rianta International (ARI) is one of the world’s longest-established and most successful travel retail companies. Since we created the first Duty Free shop at Shannon Airport in 1947, the ARI story has been one of continuous change and growth. The Loop Duty Free is the brand that ARI Auckland trades under in the New Zealand market. The Loop Duty Free at Auckland Airport was opened in June 2015.

What is your ethos and mission statement?

The Loop is a retail concept that seeks to combine the thrill of shopping and travel to consistently deliver the most outstanding shopping experience. Our mission statement is to deliver an outstanding shopping experience every time.

How do international visitors impact The Loop?

About 50 percent of our customers are from outside of New Zealand and we are always looking at ways to make the shopping experience easier for them. Having product ranges that we know will appeal to customers of different nationalities as well as providing the best in New Zealand products and brands.

How have you benefited from BNZ Currency Select EFTPOS? We benefit through the certainty it provides our customers as to the total transaction cost, approximately 50 percent of our customers are from overseas and the take up of currency select from this customer base is significant. We also benefit from the reduction in merchant service fees the currency select transactions provide.

What does the future hold?

From the world's first Duty Free Liquor shop in 1951 and the first airport Duty Free shop in Russia in 1988 to our recent entry into Auckland, New Zealand, we are a company that has successfully created new business opportunities. After almost 75 years in the travel retail business, with new stores in Abu Dhabi and Muscat opening within two years and other opportunities in the Australasia region, we are excited about the business and partnership opportunities that lie ahead.

Powered by

To find out more, please contact our customer service team on 0800 110 002

RETAILER PROFILE

SPOT LIGHT...

Blair Hughes – Owner/Operator PAPER PLUS NEW BRIGHTON

What are the keys to being a successful retailer?

Being able to create the moment where a customer commits to a purchase, requires the right product at the right time in the right environment. Firstly, you have to be open at the times your customer needs and your retail store needs to be presented in a professional and tidy manner. One thing many forget is less can sometimes be more and having the right stock is important but having the right amount is as well. If customers are unable to find a product because the store is too cluttered or untidy then sales can be lost. It is important to remember your customers’ needs so don't buy for what you would like to sell or purchase yourself.

You must know what products may benefit them and stock those.

Staff training is also very important. As an owner, you can't be in store all the time so you have to rely on your staff to deliver when you are not there. It takes a lot of time but the investment is worthwhile.

Why are epay gift cards good to stock?

They give the customer more choices. There will be occasions when you don't have what the customer is looking for but by offering the gift card range means they can still shop in my store.

They also create the opportunity to interact with the customer and potentially up-sell opportunities. The range of cards is wide enough to satisfy all of the customers.

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What special marketing do you undertake that generates sales?

We belong to the Paper Plus group so most marketing is handled by our support office. However, I do local advertising in the paper to ensure customers are aware of the other services we provide and we are a NZ Post and Kiwibank outlet and we use Facebook and other online media. Even though the brands backing us are strong, they will only continue to be that way if they are kept front and centre in customers’ minds.

How do you maximise the impact of these gift cards?

We have a large display stand near our retail counter which is in easy view of customers.

Which epay products prove most successful and why?

The majority of epay sales during the year are mobile topups. With the majority of mobile users now on prepaid this drives sales of this product and creates foot traffic for the store. These are followed by GLOBUG top-ups and then gift cards - especially iTunes. With online usage increasing and many customers not willing to place details of their credit cards online, the purchase of ITunes and Microsoft gift cards gives some security to the customer.

CHRISTMAS SPOTLIGHT

CHRISTMAS IS COMING Get prepared for Christmas and avoid the rush to maximise returns.

More and more retailers are realising that the earlier they plan for key sales periods like Christmas the more profitable and hassle-free they can be. Getting ahead of the game aligns yourself to the shopping habits of consumers, who are buying gifts at various times of the year to capitalise on sales and to avoid the queues. And more importantly, by establishing a plan in advance, shop owners increase their readiness for the expected rush, which leads to a more enjoyable experience for all.

Consider these things when preparing for Christmas in your store: Point of sale Take advantage of the clever advances in POS tools in recent years to encourage purchases at your register. Great POS items will promote items for sale to more customers, which is always a positive.

Experience shopping Make shopping an experience again and bring customers back to your store for more than just the transaction. epay has a range of stands to suit a range of retail environments that draw attention to products and add pizzazz to attract consumers.

Customer service is key As well as experience shopping, one of the best things you can offer is the ultimate in customer service. It’s one of the biggest points of difference between you and the online experience and the human touch just can’t be beaten.

Point of difference Finding something that really sets your store apart from others is going to be crucial to bring in shoppers. epay’s gift cards are perfect gift ideas as they make the buying experience easy and can be conveniently placed at your POS to attract impulse purchases. e p a y S P RIN G S U M M E R 2 016 / 17

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Now available at your local

Also available online...

giftstation.co.nz

SELL PREPAID POWER In Your Store!

GLOBUG - what is it?

GLOBUG is a prepay electricity plan that gives your customer the power to be in control of their electricity costs. By allowing them the freedom to pay for electricity as they go, they will receive no more bills or late payment fees! They simply top up in your store, online of through the app when they need more electricity (just like a prepay mobile phone).

WISE - what is it?

Wise Prepay will help your customer to manage their power usage. Through this tool they will be able to track their spending easily and see how much power they are using day by day and track this against relative months. They can view their power usage in terms of kilowatt hours (kWh) and dollars ($) spent on a regular basis by using the Wise website or mobile app.

Why Should Your Business Sell GLOBUG and WISE? Attract more people into your shop by selling Prepaid power as it is becoming increasingly popular and sought after by consumers - reap the rewards of this product in the form of rebates and increased foot traffic in your store.

Prepaid Power POS can be put up in your store by simply calling your Account Manager.

How Can You Sell It? Simply call your respective customer services operator: ezipay Retailers (or if your account # starts with a 1) - 0800 64 99 99 epay Retailers (or if your account # starts with a 9) - 0800 110 002

Who Can Sell It? Anyone with an active ezipay or epay terminal is able to sell this product with few exceptions. Contact your customer service operator to find out if you are eligible to sell Prepaid power in your store.

WANT TO SELL SIM CARDS? Contact epay now!

C

M

Y

CM

epay SIM Order Form:

MY

Simply fill in your details below and send to us...

CY

CMY

K

epay Account Number Store Name Address Phone Order Code

Product Description

Units of

Price

EP00000051FG00000

Vodafone Triple SIM Pack RRP $5

Pks of 10

$33.30 ex GST

EP00000055FG00000

Spark 3 IN 1 SIM Pack RRP $5

Pks of 10

$33.50 ex GST

EP00000050FG00000

Skinny TRIO SIM Pack RRP $4

Pks of 10

$24.80 ex GST

EP00000058FG00000

2 Degrees 3 IN 1 SIM Pack RRP $5

Pks of 10

$8.00 ex GST

EMAIL ORDERS: Send your complete order details to orders@epaynz.co.nz FAX ORDERS: Fax this completed form to 09 573 0756

Order

Refresh Your Prepay Point Of Sale!

Does your point of sale need a revamp? Check out our ‘new look’ material and how to order some for your store. epay has developed a range of attractive Gift Station point of sale items for you to order, free of charge.

Our point of sale features recognisable supplier logos and gift card images to appeal to your customers. epay New Zealand has recently created brand new POS material to brighten up your sites, epay POS is effective and eye catching. Place some posters in your window, a wobbler by the counter and a counter stand to display your Gift Station gift cards.

Customers visit you for convenience products including mobile top up, gaming and music prepay and various gift cards, which are available through epay. Many of these products are not physical stock on your shelves, but virtual stock, dispensed through your epay terminal or integrated POS System. Let your customers know that you range these products and more by displaying point of sale in your windows, at your register and around your store.

Maximise your sales in 3 easy steps: 1. Ensure you have epay’s vibrant Gift Station point of sale material up in your store 2. Display epay Gift Station gift cards in a highly visible area. We recommend a counter stand. Displays are also successful at the entry point of your store 3. Ensure that your epay stock is replenished and offer an epay recharge, along with other sales, to increase your basket spend Above: A4 Counter Mat and A3 Poster Right: 2 Prong Cardboard Counter Stand and EFTPOS Wobbler

Simply CALL or EMAIL customer services with your details: store name, store address,

HOW TO ORDER

contact Name, phone number, email address and what POS you’d like to order.

epayadmin@epaynz.co.nz www.epaynz.co.nz www.giftstation.co.nz

GAME REVIEWS

LEGO® STAR WARS™ THE FORCE AWAKENS on Xbox One

XBOX – WHAT’S HOT PLANTS VS ZOMBIES GARDEN WARFARE 2 on Xbox One

ORI AND THE BLIND FOREST on Xbox One

The Force is strong with this one…

The No.1 LEGO® video game franchise triumphantly returns with a fun-filled, humorous journey through the new Star Wars adventure. Play as all of the characters from the movie, including Rey, Finn, Poe Dameron, Han Solo, Chewbacca, C-3PO, and BB-8, as well as Kylo Ren, General Hux and Captain Phasma.

XBOX LIVE GOLD MEMBERSHIP

In this hilarious, action-packed shooter, zombie leader Dr Zomboss has strengthened his horde and rebuilt suburbia as a zombie utopia. But hope remains, because for the first time the plants are taking the offensive in an allout attack to reclaim their turf.

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This definitive edition is a new version of the masterfully-crafted action-adventure platformer that combines exploratory gameplay with a heart-wrenching emotional narrative. The winner of multiple prestigious awards, Ori is an unforgettable experience.

Xbox users can connect and play with friends around the world, access game add-ons, full game downloads and exclusive discounts. Plus get early access to some of the best new content.

MEMBERSHIP CARDS AVAILABLE: $29.95 for 3 months $79.95 for 12 months

GAME REVIEWS

GOD OF WAR COMING SOON on PlayStation 4

PLAYSTATION – WHAT’S HOT ALIENATION™ on PlayStation 4

NO MAN’S SKY on PlayStation 4

The God of War has changed and this is not the Kratos you know. A difficult and unfamiliar road awaits as you explore a stunning retelling of a classic story.

Join Kratos as he adventures through a deep and reflective journey of growth, violence and the desire to become a better man for the sake of his son. In a world of monsters, dragons and gods, the weight of responsibility rests heavy on your shoulders – and when your life is filled with blood and chaos, how can you prevent the mistakes of the past in order to protect your future?

PLAYSTATION NETWORK CARD Gather together Earth’s steeliest soldiers and prepare to make bloody mulch out of invading alien forces as you take back the planet. Drop in as soon as you’re suited up and join up to three other players. Or, when the heat is on, call on others to back you up and help drive away the extraterrestrial hordes.

Journey from the farthest depths of space to answer the call of an irresistible mystery at the centre of the galaxy. Plot your course through a living, breathing universe on an unprecedented scale and discover new worlds, species, precious resources and mark your celestial realms for other cosmonauts to visit.

PlayStation users can purchase content including games, game add-ons, tracks from the SingStore (PS3 only), subscription to Music Unlimited and movies to own or rent via the PlayStation Store.

AVAILABLE IN AMOUNTS OF: $30/$50

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CONTACT US CUSTOMER SERVICE PHONES If your customer number (RID) starts with a 1 call 0800 64 99 99 OR If your customer number (RID) starts with a 9 call 0800 110 002 CUSTOMER SERVICE EMAILS epay – epayhelpdesk@epayaust.com.au epay/ezipay – helpdesk@epaynz.co.nz Giftstation, Genie, invoices/statements – epayadmin@epaynz.co.nz Card and sim pack orders ezipay – orders@epaynz.co.nz Mobile Top Up Files – pindelivery@epaynz.co.nz YOUR TEAM Roger Smith – Managing Director – rsmith@epaynz.co.nz Paul Woodhams – General Manager Sales – pwoodhams@epaynz.co.nz Mark Thompson – Supplier Manager – mthompson@epaynz.co.nz Daniel Kim – National Channel Manager – dkim@epaynz.co.nz Nen Kaotrirutana – Account Manager – nenk@epaynz.co.nz Vivek Kommalapati – National Route Manager – vivek@epaynz.co.nz Darren Grant – Corporate Account Manager – dgrant@epaynz.co.nz Erick Manumpil – National Compliance Manager – erick@epaynz.co.nz Hush Sethi – Accounts Manager – hsethi@epaynz.co.nz Owen Jones – Strategic Partner & New Business Manager – ojones@epaynz.co.nz LOWER NORTH ISLAND TEAM Hamish Jivan – Account Manager – hjivan@epaynz.co.nz SOUTH ISLAND TEAM Angela Goddard – Account Manager – agoddard@epaynz.co.nz Ena Royena – Account Manager – eroyena@epaynz.co.nz Kerri Quirke – National Channel Manager – kquirke@epaynz.co.nz HEAD OFFICE SUPPORT Belinda Hackett – Office Manager – bhackett@epaynz.co.nz Adam Sutherland – Provisioning & Product Manager – asutherland@epaynz.co.nz Julius Fox – Head of Marketing – jfox@epaynz.co.nz Caitlin Smith – Trade Marketing Co-ordinator – casmith@epaynz.co.nz Denyse Stephens – Content, Distribution, Logistics – dstephens@epaynz.co.nz FINANCE TEAM Windy Smith – Head of Accounting and Finance – wsmith@epaynz.co.nz Gareth Jensen Jones – Commercial & Business Analyst – gjones@epaynz.co.nz Phillip Liu – Senior Accountant – pliu@epaynz.co.nz Ellen Sun – Financial Accountant – esun@epaynz.co.nz Andrew Selyo – Company Accountant – aselyo@epaynz.co.nz Alex Belomestnykh – Accounts Receivable – abel@epaynz.co.nz Faisal Samut – Accounts Assistant/ Payables – fsamut@epaynz.co.nz Yan Zhang – Accounts Payable – yzhang@epaynz.co.nz 34

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