1 2 4 5 3
FELIX Sensations
Jellies Favourites Menu 12 x 85g
OPPORTUNITY TO DRIVE GROWTH
EVERY FORTNIGHT, 25% OF CAT AND DOG
SHOP AT CONVENIENCE, PETROL STATIONS AND CORNER
PETCARE
INSIGHTS for the Convenience channel
Every 6 months 19% of dog owners will shop at Convenience, petrol station or corner store
2 in 3 shoppers claim to have one main food brand they stick to. Top performing brands are needed to convert these shoppers.
Omnichannel behaviour is widespread with shoppers on average shopping 3 retailers every fortnight
“ Brand and flavour that my cat enjoys are the most important purchase influences”
KEEP THEM SUPER
NEW WITH TREATS AND DRY DOG FOOD
BAKED WITH NATURAL INGREDIENTS YOU CAN SEE WITH 22 ESSENTIAL VITAMINS & MINERALS
In this issue
Lane, General Manager, Airtec Corporation
Murray Street
buzz, and NPD keeps this category thriving
Making sure you have the right gear for your store
sweet staple that always delivers
CONTACT DETAILS
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Safa de Valois
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Innovation, impulse, and impact
G’day and welcome to the latest issue of Convenience & Impulse Retailing magazine, your go-to source of insights, news, and trends in the petrol and convenience channel.
First up in this issue, we meet Jacinta Lane, General Manager of Airtec Corporation. We discover what drives her and how she went from Executive Assistant to General Manager in just a short few years. Then we head to the west coast of Australia, where EzyMart has expanded their highly distinguishable offer to the city of Perth, and look at their plan for continued growth in the region.
Energy drinks continue to dominate the beverage category. With consumers seeking a quick boost to get through their day, innovation in flavours, formats, and functional benefits is driving strong sales. We look at the brands and trends that are energising the market and how retailers can capitalise on impulse and repeat purchase.
Equipment is also moving front and centre. From fridges to back-of-house systems, investment in the right tools can improve efficiency, reduce shrink, and enhance the customer experience. This issue examines the latest solutions that are transforming operations and helping stores run smarter.
Confectionery remains a cornerstone of impulse sales. New flavours, seasonal lines, and premium options continue to attract attention, while strategic placement and merchandising can maximise basket size. We explore the products and strategies delivering real results for retailers.
Technology is not just in the back office – it’s shaping how customers interact with stores, from digital promotions to frictionless checkout and loyalty programs. We highlight innovations that are redefining convenience retail and helping operators meet the expectations of today’s connected shopper.
We then celebrate GC Brands turning 100 and take a look back at their interesting history, as well as checking out the latest industry and petrol news that the channel are all talking about.
A big thanks to our columnists for this issue – Safa de Valois, Group Publisher of C&I Media, Theo Foukkare, CEO of AACS, and Michael Brick, Managing Director of Meris Food Equipment –who share some great insights into what is happening in the industry and their business.
And don’t forget to register for the C&I Expo on 17-18 March – see you there!
Cheers, Thomas Oakley-Newell
MEET THE TEAM
Safa de Valois James Wells
Alyssa Coundouris
Thomas Oakley-Newell
Allen’s
launches twist on fan
favourites with Sour Mix bag
Allen’s has launched a new Sour Mix range, expanding its confectionery portfolio with a sour-focused assortment available in P&C now.
The Allen’s Sour Mix includes Sour Raspberry Red Frog, Sour Watermelon Wedge, Sour Apple Car, Sour Peach Lips, Sour Cola Bottles and Sour Pineapple.
The 160g Allen’s Sour Mix bag is now available in P&C and Woolworths, with independent supermarkets joining in February and Coles later this year. A 60g bag is also available now, exclusively through P&C stores. RRP is $5 for 160g and $3 for 60g. www.allenslollies.com.au
Fujivision delivers shelves that speak
In a world of visual noise, Fujivision helps your message rise above the rest, even at shelf level.
Whether it’s a seasonal promotion, a new product spotlight, or a last-mile conversion nudge, these shelf talkers turn static displays into dynamic solutions that increase dwell time and shopping cart size.
Fujivision’s platform includes end-to-end support, industry-leading software, content creation services, and real-time analytics.
Digital signage is no longer just screens on walls. With Fujivision’s innovative LED shelf talkers, your retail shelves can now become dynamic, high-impact media spaces.
Blaze® – The complete lighter collection
IPL Retail Group presents the complete Blaze® lighter collection, bringing together design, performance, and reliability across a full range of everyday and specialty lighters. Building on the brand’s strong market presence, the expanded range includes refillable pocket lighters, long-neck utility lighters, and advanced jet and torch models. Each Blaze® lighter is engineered for consistent ignition, durable construction, and compliance with international safety standards. With contemporary styling and strong shelf appeal, Blaze® offers a premium solution for convenience and fuel retailers seeking quality products their customer’s trust.
For more information about Blaze® products, please contact IPL Retail Group on 1300 176 078, email support@iplretail.com.au. www.iplretail.com.au.
V Strawberry Crush arrives on shelves
V Strawberry Crush is the perfect marriage of sweet and tangy – a bold, refreshing hit that instantly stands out. It tastes like ripe, juicy strawberries bursting with flavour, but with that unmistakable V twist you know and love. It’s smooth, energising, and designed to be the kind of flavour you reach for when you want something a little different but still undeniably V.
Whether you’re powering through a busy day, looking for a flavourful pick-me-up, or simply craving a new take on a classic berry taste, V Strawberry Crush hits the spot.
See the V Energy website, Instagram, Facebook, or TikTok for more information. v-energy-drink.com
fujivision.com.au
TAKING THE LEAD
From EA to GM, Jacinta Lane, General Manager of Airtec Corporation, has never shied away from giving it a go. This is her story…
I WAS BORN in Toowoomba, Queensland, and grew up in a family of five with Mum, Dad, my older brother Luke and my younger brother Jarred. It was a pretty standard childhood, right where the city meets the country. A lot of our time revolved around go-kart racing. My brothers were the racers, and I was usually nearby helping Mum in the cafeteria, working the front gate collecting admission, or sitting in the lap tower recording racers’ positions. These days technology can do all of that automatically, but back then it was very hands on!
As I got older, I found my own passion in dance. By the time I was a teenager, most of my spare time was spent in the dance studio, and ballet became a huge part of my life. I really enjoyed school, although mostly for the social side of things. All my friends were there, and I was definitely the kid whose report card always said “talks too much in class”.
I got my first job as soon as I was old enough at 14 years and nine months, working at McDonald’s. It was a great introduction to work, responsibility and dealing with people, skills that have stayed with me ever since. Travel has always been a big part of my life. My first overseas trip was to New Zealand with school, but my first real solo adventure came before I had even turned 19. I packed my bags and spent five months backpacking around Europe, celebrating my 19th birthday in Belgium. From there, I well and truly caught the travel bug and I now try to get overseas every one to two years. So far, I have been lucky enough to visit 21 countries.
I actually hate being asked to name my favourite country, because I have loved every place I have been for different reasons. London stands out because, as Samuel Johnson said, “When a man is tired of London, he is tired of life”, and I completely agree. There is so much to see and do that it feels impossible to get bored. Alaska amazed me with its wildlife, from orcas and bald eagles to bears, seals and otters. Iceland felt like a different planet, with black sand beaches, lava fields, endless waterfalls and the northern lights dancing overhead. Japan is unforgettable for its culture, history and food, which happens to be my favourite. My next goal is Greece, hopefully in 2026 or 2027, to explore ancient history, enjoy the beaches and, of course, the food.
Before Covid, I worked as a travel agent for our CEO David Hewett’s wife, Cathy. When Covid hit and the borders closed, the travel industry went very quiet. At the same time, business at Airtec was ramping up, and I was offered a role as Executive Assistant during that period. I quickly fell in love with the industry and the business, and when borders reopened, I chose to stay. Over time, that role evolved quite organically into my current position as General Manager at Airtec Corporation.
The transition from EA to GM came as I learnt more about the business, better understood Dave’s expectations, and gradually took on more responsibility. I still feel like I have a lot to learn, but I have the guidance of both David and Cathy, who are always happy to help me work through new challenges.
Above: Jacinta Lane, General Manager of Airtec Corporation
“Trying something new can be daunting, but you never know how good it can be unless you step in and try.”
I am learning a lot about communication, supporting staff and effective delegation. Looking ahead, my focus is on continuing to build my leadership skills, strengthening team culture and deepening my understanding of the broader business strategy.
Some of my career highlights include speaking at industry events across the heavy vehicle sector, including for the Livestock & Rural Transport Association of Victoria, the Australian Trucking Association’s Technology & Maintenance Conference, Trucking Australia, and ProDrive Compliance Group’s Road to Compliance Masterclass. I have also done interviews at the Brisbane Truck Show and with NHVR for an upcoming podcast. Visiting our manufacturing warehouse in Singapore, sponsoring Bathurst winner Todd Hazelwood, and launching our Australian Made Smart On Board Mass Management System at the Brisbane Truck Show in 2023 have all been proud moments.
Outside of work, I do not have a lot of spare time, but I still dance once a week. I spend plenty of time with my dog Benji, a Wolfhound cross, and with my two nephews, Levi and Rupert. I have also just been accepted onto the Transport Women Australia Limited Board of Directors, which will keep me even busier in 2026.
In five years, I hope we continue to grow Airtec, strengthen relationships with partners in New Zealand and the Pacific, and keep innovating our products to better support our customers.
Coming into an industry I knew nothing about taught me a lot. Even now, four years in, there are days I do not have all the answers. What I have learnt, and what I hope to pass on, is to just give it a go. Trying something new can be daunting, but you never know how good it can be unless you step in and try. ■
Jacinta with her father and nephew Rupert at his 1st birthday party
Jacinta with nephew Levi at his 3rd birthday party
L-R: David Hewett, CEO of Airtec, Todd Hazelwood, Bathurst winner, and Jacinta at Airtec's Brisbane Truck Show networking event
Jacinta at Trucking Australia 2025 on a panel discussion
Ezy Does It
EzyMart has traversed the Nullarbor to bring the brand’s unique convenience model to the west coast of Australia for the first time with the opening of its Murray Street store in Perth’s CBD.
Words Thomas Oakley-Newell
EZYMART HAS EXPANDED its national footprint westward with the opening of EzyMart Murray Street, the brand’s first store in Western Australia, located in the heart of Perth’s CBD.
The site marks a significant step for the convenience retailer as it introduces its distinct retail model to a new market, with a second Perth store already open and further expansion planned.
New location, new market
Explaining the move, Maher Magableh, Founder and CEO of EzyMart, said the decision to enter WA was shaped by several factors.
“The reason we decided to expand into Western Australia cannot be limited to one. Firstly, on our most recent visit to Perth it really stood out to us how much it was missing the EzyMart style of convenience, the gap in the market was so apparent which has made it an easy decision to make.”
Location, location, location
Positioned in what Magableh describes as a premium CBD location, the Murray Street store showcases EzyMart’s updated design direction.
“The store is designed to maximise product visibility, increasing the ease of shopping for consumers as the full range of products is immediately showcased, this feature really amplifies the convenience of the store.”
The fitout aligns with the company’s modern look, which has become a staple across the east-coast.
“The store is also part of our new, modern design with touches of LED lighting and greenery which adds depth and warmth to the store, immediately softening the space and increasing the store’s approachability for consumers.”
Keeping it local
Range remains central to the offer, with Magableh explaining that its wide range of products continue to be a defining feature.
“Similar to other EzyMart stores, one of the most significant differentiators for the Murray Street store is the large variety of products on offer.
“In addition, each location’s product range is carefully selected based on the local demographic, ensuring relevance and appeal to the customers who shop there, which ultimately strengthens engagement and drives sales.”
That localisation strategy is core to the brand’s broader approach. Their point of difference is hyper-localisation.
“We don’t have a one-size-fits-all approach. Before we even finalise our product range, we study the neighbourhood. Are we near beaches, offices, schools, or hospitals, etc? That knowledge directly shapes what our shelves look like.”
Above images: EzyMart’s wide range of products continue to be a defining feature
While other stores may offer the same standard items, EzyMart stocks products that reflect the unique tastes and needs of its local community.
“Plus, with the backing of EzyMart Distribution, we also have access to exclusive international snacks and our own brand products you simply won’t find anywhere else.”
Customer-focussed
The in-store experience is designed to feel both welcoming and consistent with the brand’s origins.
“We’re looking to create an experience that feels both refreshing and familiar. It’s inspired by our beginnings – when I started the business on the beaches, it captured a certain easy-going, friendly spirit,” Magableh said.
“We want customers to feel like they’ve stepped into a green, friendly, and fresh space. This is reflected in our recent redesign, which uses natural materials like wood and brighter lighting to create an open, airy layout. Ultimately, we strive to be more than just a stop; we want to be a reliable and pleasant part of our customer’s day, every day.”
“We don’t have a one-size-fits-all approach. Before we even finalise our product range, we study the neighbourhood.”
– Maher Magableh, Founder and CEO, EzyMart
Fuelling the body
Food and beverage is another focus area, with Magableh saying that their focus has shifted to fresh and healthy food, although Aussie favourites such as meat pies will still always be on offer.
“Our fresh food section includes fresh fruit salads, and ready-to-eat meals that are both nutritious and convenient.”
Another recognisable feature of EzyMart stores is its private label offering, which Magableh says has been developed to meet Australian standards and tastes.
“This allows us to ensure quality and provide better value. Whether it’s an addicting gummy or a new healthy coconut drink, customers trust they’re getting a premium product.”
The future of convenience
Operationally, EzyMart is leaning on its supply chain capability, with its entire business model innovating through its distribution centre.
“This allows us to be incredibly agile. We can quickly trial new products trending on social media and adjust our inventory based on real-time sales data. This supply chain strength is our ‘secret weapon’ for staying relevant and competitive.
Looking ahead, Magableh sees a strong future for the channel and believes that convenience will always be needed.
“You will always need it anywhere, anytime. Other things may change but you will always need stores. Some businesses die out because of online innovation but not convenience because you always need these products at a moment’s notice. Convenience stores will always add value, you need it then and there.”
For EzyMart, the Murray Street store represents both a new geography and a continuation of its established model, and EzyMart clearly has no plans of slowing down.
“We are pleased to say that a second EzyMart store has now opened in Perth and there are plans for wider expansion,” Magableh said. ■
EzyMart has exclusive access to certain international snacks
Range is selected based on the local demographic
Energy drinks dominate P&C
Words Deb Jackson Energy drinks continue to drive growth, frequency and innovation in petrol and convenience retailing.
GEN Z AND WOMEN RESHAPE ENERGY DEMAND
Energy Drinks are increasingly being shaped by a broader and younger shopper base. According to CocaCola Europacific Partners, Gen Z now accounts for more than half of all Energy Drink shoppers, drawn to bold flavours, limited editions and brand storytelling. At the same time, engagement from women continues to rise as the category expands beyond traditional cues, supported by zeroand low-sugar options and a wider range of formats. This diversification is helping bring new shoppers into the category and expand overall penetration, reinforcing Energy Drinks’ relevance beyond core use occasions and supporting sustained long-term growth in the P&C channel.
ENERGY DRINKS CONTINUE to be the standout performer within the Australian petrol and convenience (P&C) channel, reinforcing their role as a critical growth driver at a time when other legacy categories are under significant pressure.
According to the AACS State of the Industry Mid-Year Report 2025, Packaged Beverages grew eight per cent in value and 4.9 per cent in units in the first half of the year. Energy Drinks were the standout performer within that growth, recording a 13.3 per cent increase in value and outpacing all other beverage segments. This performance is particularly significant given broader channel conditions. While total P&C store value declined by 2.3 per cent, excluding tobacco the channel delivered value growth of 4.6 per cent and unit growth of three per cent. Packaged Beverages
accounted for almost 70 per cent of value growth and nearly 95 per cent of unit growth outside tobacco, reinforcing their increasing importance to store economics.
Theo Foukkare, CEO of the Australian Association of Convenience Stores (AACS), says the continued strength of Energy Drinks reflects both their relevance to convenience shoppers and the category’s ability to adapt to evolving consumer needs.
“The Energy Drinks category continues to deliver exceptional growth for convenience retailers because it aligns perfectly with how customers use the channel,” Foukkare said.
“Whether it’s commuters, tradies, students or shift workers, these products meet an immediate functional need, and that immediacy is where convenience really wins.”
“Traditional Energy still holds the majority share of the category, but zero and low-sugar continues to gain ground rapidly.”
- David Forde, General Manager of Convenience & Petroleum Australia, CCEP
Frequency, immediacy and evolving shopper behaviour
That immediacy is evident at store level, where Energy Drinks play a role across multiple dayparts. A 7-Eleven spokesperson says the category captures both planned and impulse purchasing occasions.
“Many customers buy ‘one for now and one for later,’ so multi-buys work well. Mornings tend to be more planned, while the afternoon pick-me-up is increasingly impulsive,” the spokesperson said.
Retailers are also seeing Energy Drinks increasingly substitute for coffee in the afternoon, reinforcing their role as a functional solution rather than a discretionary add-on.
Beyond frequency, the shape of the category is evolving. Foukkare notes that innovation and segmentation are expanding Energy Drinks’ appeal, supporting both value growth and margin contribution.
The AACS report highlights sugar-free and low-sugar variants, flavour innovation and brand storytelling as key drivers attracting new shoppers while retaining core users.
“All states recorded value growth in Packaged Beverages, with Energy Drinks leading the charge,” Foukkare said. “In an environment where foot traffic and discretionary spend remain under pressure, categories that can consistently deliver both volume and value are absolutely vital.”
WHY ENERGY INNOVATION IS TRULY INCREMENTAL
Innovation in Energy Drinks is not simply replacing existing sales – it is driving incremental growth. According to CCEP, one major retailer reported that in the past 12 months, 71.4 per cent of sales from Monster new product development came from shoppers adding extra spend to the category or from new customers entering Energy. This highlights the importance of giving innovation the right in-store visibility and launch support. Flavour-led releases, limited-time offers and strong execution help convert curiosity into trial, delivering genuine category expansion rather than cannibalisation.
Source: Coca-Cola Europacific Partners; Summit Insights 7-Eleven, MAT to 14-01-2026
Innovation, zero sugar and brand momentum
Suppliers are seeing this evolution reflected clearly in performance data. David Forde, General Manager of Convenience & Petroleum Australia at Coca-Cola Europacific Partners (CCEP), says Energy remains one of the fastest-growing segments in P&C.
“As a category leader, we’re proud to fuel that growth with a powerhouse portfolio anchored by Monster and Mother,” Forde said.
Over the past 12 months, CCEP’s Energy portfolio grew 15.7 per cent in value, with Monster up 30.6 per cent*. Monster Ultra, the zero-sugar range, recorded growth of 50.4 per cent as more shoppers seek reduced- and zerosugar options.
Zero- and low-sugar Energy now account for 37.4 per cent of all Energy sales in convenience and are growing 41.1 per cent year-on-year*, signalling a sustained shift in shopper preference. →
Shelf space has grown as the category has expanded
“Traditional Energy still holds the majority share of the category, but zero and low-sugar continues to gain ground rapidly,” Forde said. “This shift signals a major opportunity for P&C retailers as more shoppers reach for reduced- and zero-sugar options.”
Suntory Beverage & Food Oceania is seeing similar dynamics through V Energy, which remains the number one Energy Drink brand in the P&C channel.
Phil Lovell, Head of Petrol & Convenience Australia at Suntory Beverage & Food Oceania, says offering choice across sugar levels, flavours and pack sizes is critical to supporting category growth.
“V Energy is the number one energy drink brand in the P&C channel in Australia,” Lovell said. “We work closely with our customers to meet the diverse needs of their customers by offering choice for the different energy needs.”
Lovell says V Energy continues to deliver strong repeat purchase in P&C, with the 500ml range driving traffic and value, while zero-sugar options gain momentum as preferences evolve.
Innovation remains central to sustaining growth. CCEP has recently launched a Lando Norris Monster, supported by Monster’s long-standing presence in Formula 1, alongside new flavours including Monster Rio Punch and Mother Watermelon. And Suntory is preparing multiple V Energy launches in 2026 across both full-sugar and better-for-you segments.
“We’re focused on delivering what consumers value most in an energy drink: great taste, effectiveness and choice.”
- Phil Lovell, Head of Petrol & Convenience Australia, Suntory Beverage & Food Oceania
DISCOVERY REMAINS CONVENIENCE’S ADVANTAGE
As grocery retailers increase their focus on Energy Drinks, convenience operators retain the critical edge of discovery. According to 7-Eleven, the channel’s strength lies in being a destination for impulse and exploration rather than shopping-list purchasing. This role is becoming more important as the category evolves, with sugar, no-sugar and emerging non-caffeinated energy options now sitting side by side. Rapid innovation cycles and strong launch execution allow convenience retailers to surface what’s new quickly, helping brands build momentum and giving shoppers permission to experiment in ways traditional grocery formats struggle to replicate.
“At Suntory, consumer centricity is at the core of our innovation process,” Lovell said. “We’re focused on delivering what consumers value most in an energy drink: great taste, effectiveness and choice.”
Ranging discipline and the next phase of growth
For retailers, the pace of innovation has increased the importance of disciplined ranging and execution.
The 7-Eleven spokesperson says the business balances established brands with emerging players to remain relevant across multiple customer segments.
“We choose our Energy Drink range by staying close to what customers want today and what’s emerging in the category,” the spokesperson said.
“This helps us make smart, customer-led ranging decisions so our stores always offer the right mix of trusted favourites and exciting new options.”
While major brands continue to drive the majority of sales, new and niche brands play a role in attracting younger shoppers and supporting discovery.
As Energy Drinks have grown, shelf space across the channel has expanded accordingly. However, suppliers agree the category has reached a more stable phase.
“We’ve now reached a point where the space to sales ratio within the Energy category has been effectively optimised,” Forde said. “With the category’s shelving at an optimal level, we’re entering a pivotal phase.”
This places greater emphasis on data-led ranging, strong execution and retailer-supplier collaboration. It also creates an opportunity to rebalance space across the broader beverage aisle.
“It’s also important to recognise that as Energy space stabilises at a healthy level, retailers can now ensure appropriate space is reinvested in other core beverage categories such as CSD, Water and Sports,” Forde said. Looking ahead, competition is expected to intensify as grocery retailers increase their focus on Energy Drinks. However, convenience retains an advantage as a destination for immediacy and discovery.
“The Grocery Channel has awoken to the potential of Energy Drinks, and the Convenience channel will increasingly have to compete with their influence,” the 7-Eleven spokesperson said. “But the 7-Eleven advantage is that we are a destination for discovery and not shopping list-based.”
With sugar and no-sugar options sitting side by side and new formats emerging, the category continues to broaden its relevance.
“What’s most exciting is how quickly the category continues to evolve,” the spokesperson said. “The breadth of innovation coming through means customers can choose what works for them, and retailers like us can continue to adapt our range to match those changing and dynamic preferences.” ■
*Source: Circana Scan, AU Convenience Scan, MAT to 21/12/25
Monster has grown 30.6 per cent in value in the past 12 months
The right gear
Equipment suppliers are underpinning P&C growth, enabling efficiency, food-led expansion and stronger in-store performance.
Words Thomas Oakley-Newell
TECHNOLOGY THAT REMOVES FRICTION
In high-volume P&C environments, small inefficiencies compound quickly. Purpose-built POS systems are increasingly being used to reduce friction at the counter, improve accuracy and give operators real-time visibility across their network. Automation and system integration are helping retailers manage rapid product turnover, multi-site complexity and food-led offers without increasing administrative load. As stores expand beyond fuel into food, coffee and loyalty-driven retailing, technology is shifting from a transactional tool to a core operational control point.
WALK INTO A high-performing petrol and convenience store today and the difference is immediately visible. Faster transactions, stronger food offers, cleaner merchandising and smoother workflows are no accident – they are the result of deliberate investment in the right equipment. From the counter to the fridges, the tools underpinning modern P&C retail are increasingly determining which stores win on efficiency, experience and profitability.
Across the channel, operators are grappling with the same pressures: high transaction volumes, labour constraints, limited space, rising energy costs and the rapid expansion of food, coffee and loyalty-led offers. In response, equipment suppliers are no longer simply providing hardware – they are becoming strategic partners, helping retailers simplify operations, unlock new revenue streams and future-proof their sites.
Efficiency under pressure
Speed, reliability and operational visibility have become non-negotiables in P&C retail, particularly as stores evolve into complex, highthroughput environments combining fuel, food, coffee and convenience.
From a technology perspective, EDGEPoS Australia is seeing strong demand for systems that reduce friction and manual workload.
Business Development Manager Brock Gallacher says retailers are increasingly focused on automation and simplification.
“One of the strongest trends we are seeing is a growing demand for automation and process simplification,” Gallacher says. “Retailers are looking for technology that reduces manual tasks, improves speed at the counter and delivers clearer visibility across their business.”
That push for efficiency is echoed across foodservice and equipment suppliers. Federal Hospitality Equipment’s International Sales & Marketing Manager Brenton Johns says P&C operators are prioritising equipment that delivers consistency and output without adding operational complexity.
“Retailers are prioritising energy-efficient refrigeration, heated food displays, and compact cooking solutions that allow them to offer caféstyle products without the complexity of a full commercial kitchen,” he says.
For Meris Food Equipment, the same challenge plays out in food execution. General Manager Michael Brick notes that most P&C operators are building food offers without traditional kitchen infrastructure or trained culinary staff.
“For the majority of Meris customers, food is not at the core of what they offer,” Brick says. “More often than not, a P&C operator will not have a Chef or trained culinary staff to lean on.”
As a result, ease of use, automation and operational simplicity have become central design considerations across categories – from POS systems and ventless cooking equipment to plug-and-play refrigeration.
Food-led convenience
Food is now one of the most powerful levers for growth and differentiation in the P&C channel, but executing it profitably requires the right equipment choices.
Federal Hospitality Equipment has seen strong demand for solutions that support food-led convenience formats within tight footprints.
“Our core offering centres on refrigeration and food display, cooking and heating equipment, benchtop appliances, stainless steel benching, and packaging solutions,” Johns says. “These categories directly support the evolution of P&C stores toward higher-margin, food-led formats.”
Meris approaches the challenge from a holistic perspective, combining equipment with menu and process development.
“We don’t just sell equipment, but the entire solution, which encompasses equipment, menu development, packaging, merchandising and process development,” Brick says.
FOOD WITHOUT THE KITCHEN
Food growth in P&C is being enabled by equipment designed for simplicity rather than scale. Compact, ventless and automated cooking and display solutions are allowing operators to introduce hot and fresh food offers within existing store footprints. By reducing reliance on skilled labour, minimising infrastructure upgrades and simplifying training, these systems help retailers expand food ranges while maintaining speed, safety and consistency. The result is foodled growth that is commercially viable in a convenience retail environment.
That end-to-end approach reflects the realities of P&C foodservice.
“Our equipment can be operated safely and easily without the need for a chef or trained culinary staff,” Brick explains. “The majority of the range can be operated without an extraction canopy, which is optimal for P&C operators as many premises don’t have the infrastructure to support traditional cooking equipment.”
The result is food offers that drive basket size and repeat visits without proportionately increasing labour, capital or complexity – a critical balance as stores continue to transition from fuel-led to destination retail models.
As Brick says, “P&C stores are transitioning from traditional forecourt businesses to growing their in-store offer. Food is playing a really significant role in a retailer’s ability to build destination shops, increase basket size, improve repeat business and differentiate from the competition.”
As food and fresh ranges expand, refrigeration has moved from a functional necessity to a strategic investment – particularly as energy costs and sustainability considerations intensify.
SKOPE, the largest supplier of plug-in commercial refrigeration in Australasia, has designed its equipment specifically for the demands of P&C retail, according to Leroy Berry, ANZ Channel Manager.
“P&C stores can be demanding environments that aren’t friendly for your typical fridge,” he says. “SKOPE products are not your typical fridge.”
Berry says that energy efficiency is now one of the strongest purchasing drivers across the channel and highlights the importance of lower total cost of ownership.
He says: “Energy efficiency has emerged as one of the most significant trends shaping the petrol and convenience channel.” →
Federal Hospitality Equipment offers refrigeration solutions
Federal Hospitality Equipment’s Robotchef
Meris’ three tier rear feed counter in action
That focus aligns closely with what Federal Hospitality Equipment is seeing in-store. Johns says retailers are increasingly conscious of balancing performance with long-term operating costs, particularly in refrigeration and heated display.
Innovation in refrigeration is also supporting operational consistency. SKOPE’s adoption of cassette-based R290 natural refrigerant technology is designed to deliver high performance with reduced environmental impact, while integrated monitoring tools provide greater visibility over food safety and asset performance.
Customisation is another common thread, and as store formats diversify, both SKOPE and Federal are increasingly working with designers and operators to tailor refrigeration, displays and benching to specific layouts, workflows and customer flow.
Designing for adaptability
Across all categories, adaptability has become a defining requirement. Retailers are wary of over-specifying equipment that may limit future flexibility as food trends, store formats and customer behaviours continue to evolve.
At EDGEPoS, that means regular software updates and close engagement with retailers.
“We ensure our products remain future proof through regular quarterly software updates, ongoing patches and continuous platform enhancement,” Gallacher says.
Meris applies the same thinking to food equipment selection, taking a longer-term view that prioritises flexibility and adaptability as food ranges, formats and customer expectations continue to evolve.
REFRIGERATION AND TOTAL COST OF OWNERSHIP
As food and fresh ranges expand, refrigeration decisions are increasingly being assessed through the lens of total cost of ownership. Energy efficiency, durability, monitoring capability and service support now carry as much weight as upfront price. With refrigeration accounting for a significant share of in-store energy consumption, investments in lowenergy systems and reliable asset management can deliver meaningful longterm savings. For P&C operators, refrigeration is no longer just a utility – it’s a strategic performance asset.
“Energy efficiency has emerged as one of the most significant trends shaping the petrol and convenience channel.”
- Leroy Berry, ANZ Channel Manager, SKOPE
“Hot-holding solutions need to be versatile – choosing a system that only supports current offerings can limit a retailer’s ability to expand as new food types emerge,” Brick says.
Federal Hospitality Equipment prioritises modularity and serviceability, recognising that P&C operators need equipment investments that can adapt over time as menus change, formats evolve and operational pressures shift.
“We prioritise modular designs, flexible configurations, and equipment capable of supporting multiple menu formats,” Johns explains.
Service support underpins all of this. Installation, training and maintenance are increasingly viewed as essential components of the equipment offer, particularly in a channel characterised by high staff turnover and extended trading hours.
As Australia’s P&C channel continues its transformation, equipment suppliers are emerging as quiet enablers of growth. From POS technology and foodservice equipment to refrigeration and display, the right tools are allowing operators to move faster, operate more efficiently and meet rising customer expectations.
For retailers navigating tighter margins and higher expectations, equipment decisions are no longer purely functional – they are strategic. In a channel defined by speed, consistency and convenience, the stores that invest with intent, flexibility and long-term performance in mind will be best placed to compete as the role of the forecourt continues to evolve. ■
SKOPE is the largest supplier of plug-in commercial refrigeration in Australasia
EDGEPoS is seeing increased demand for systems that reduce manual workload
The power of the checkout treat
Confectionery remains vital to P&C, but evolving shopper behaviour is reshaping how the category drives growth.
Words Deb Jackson
WHY SUGAR IS WINNING
Sugar confectionery’s resilience in convenience is being driven by strong perceived value, lower entry price points and high sensory appeal. Gummies, chews and novelty formats offer texture, flavour and visual excitement without the premium price pressure facing chocolate. For Gen Z and Millennials in particular, social media-friendly products fuel discovery and trial, often without the need for deep discounting. In a channel built on impulse and immediacy, sugar confectionery’s ability to surprise and entertain continues to make it a powerful growth engine.
CONFECTIONERY REMAINS A core impulse category for the Australian petrol and convenience (P&C) channel, but performance in the first half of 2025 highlights a category navigating increasing pressure on volumes, shopper spend and mission relevance.
According to the AACS State of the Industry Mid-Year Report 2025, Confectionery recorded value growth of +2.6 per cent in the first six months of the year, while unit sales declined by -3.3 per cent. While still positive in value terms, this result represents a slowdown compared to full-year 2024, when the category delivered +5.8 per cent value growth, and underscores the impact of cost-of-living pressures on impulse purchasing behaviour.
Within the category, performance was mixed. Sugar Confectionery once again emerged as the strongest performer, growing +8.9 per cent in value and +7.5 per cent in units, reinforcing its role as the engine room of confectionery growth in convenience. Nutritional Bars also delivered a solid result, up +8.8 per cent in value, continuing to benefit from demand for permissible indulgence and functional snacking options.
In contrast, Chocolate Confectionery struggled to maintain momentum. While value edged up +0.7 per cent, unit sales declined sharply by -7.7 per cent, suggesting price increases and reduced discretionary spend are beginning to weigh on shopper behaviour. Gum and Mints were the weakest performers, declining five per cent in value and -9.1 per cent in units, reflecting changing consumption habits and increasing competition from alternative freshening and functional products.
THE GEN Z EFFECT
Gen Z is reshaping confectionery in P&C by prioritising novelty, shareability and relevance over brand legacy alone. This cohort is highly influenced by social media, global trends and experiential products that feel fun, bold and culturally current. While value still matters, engagement increasingly comes from flavour innovation, unique formats and products designed for discovery. Retailers that curate confectionery with Gen Z in mind are more likely to drive impulse conversion and repeat visitation.
Theo Foukkare, CEO of the Australian Association of Convenience Stores (AACS), says the results reflect a more cautious consumer who is still engaging with confectionery, but doing so more selectively.
“Confectionery remains a vital impulse category in convenience, but shoppers are clearly being more considered,” Foukkare said. “We’re seeing strong performance where products deliver clear value, familiarity or functionality, while other segments are under pressure as consumers watch their discretionary spend more closely.”
State-based performance also varied, with Queensland and Western Australia delivering the strongest value growth at +5.1 per cent and +4.9 per cent respectively, while other states saw more muted results. This divergence highlights the importance of tailoring ranging, pricing and promotional strategies to local shopper dynamics, rather than relying on a one-size-fits-all national approach.
“Impulse hasn’t disappeared, but it has changed,” Foukkare added. “Retailers that focus on the right mix of trusted favourites, emerging formats and clear price communication will be best placed to protect confectionery’s role at the counter.”
Retailers rethink range and relevance
For major convenience retailers, the challenge is not whether confectionery belongs in-store, but how to keep it relevant in an increasingly competitive impulse landscape. At 7-Eleven, ranging decisions are driven by customer insight, supplier collaboration and global trend monitoring.
A 7-Eleven spokesperson says the retailer’s approach begins with understanding what customers are looking for when they step into their local store.
“Novelty plays a critical role. It drives impulse, excitement and trial in a channel built around speed and immediacy.”
- Louis Cannatelli, Sales Manager, GC Brands
“We draw on a range of factors; customer feedback, global insights, supplier partnerships, and emerging trends to curate a mix that feels familiar, fresh, and fun,” said the spokesperson.
Balancing core, high-turn brands with new or niche offerings is central to maintaining that relevance.
“We know our customers rely on us for the staples they’ve enjoyed for years, but they also love trying something different, especially products that are trending or unique to convenience,” the spokesperson said. “By offering both, we give customers confidence that their local neighbourhood 7-Eleven store has what they know and what they didn’t know they needed.”
Confectionery remains one of the most naturally impulse-driven categories in-store, with shoppers engaging across multiple touchpoints, from aisles and counters to digital orders.
“What remains consistent is that confectionery adds a little moment of enjoyment to our customers’ day,” the spokesperson said. “We design our touchpoints to make those moments easy, convenient and fun.”
Sugar confectionery takes the lead
If one segment is benefiting most from current conditions, it is sugar confectionery. GC Brands, which supplies Nerds, Hi-Chew, Jelly Belly, Toxic Waste and Mike and Ike, has seen strong year-onyear growth in the P&C channel, driven by novelty, global flavour trends and unique textures.
“We have seen strong growth year on year, particularly with Nerds and Hi-Chew ranges within the total confectionery category,” Louis Cannatelli, Sales Manager, GC Brands said. “This has been driven by increasing consumer demand for American and Japanese snacks, fun flavours and unique textures.” →
On the back of the Nerds Gummy Clusters phenomenon, Cannatelli says it is “competing strongly against the biggest brands in the category, across both retail and petrol and convenience (Circana, 2025).”
The business will launch the first ever Nerds Gummy Clusters impulse SKU in two flavours, Rainbow and Very Berry (35g) in February, followed by Hi-Chew Sweet & Sour Watermelon (57g) in March and a Jelly Belly refresh is planned for the second half of 2026.
“Novelty plays a critical role,” Cannatelli said. “It drives impulse, excitement and trial in a channel built around speed and immediacy.”
Cannatelli also notes that limited editions and P&Cexclusive formats create urgency without relying on deep discounting and provide retailers with a faster way to refresh smaller ranges and test innovation.
Format, flavour and the future Suppliers are adapting their P&C strategies through format innovation, collaborations and a stronger focus on sugar confectionery and lollies.
At Nestlé Oceania, Head of Commercial Development – Confectionery Laura Ronan says P&C remains an important channel for on-the-go treating and flavour exploration.
“For lovers of confectionery shopping in the P&C channels, Nestlé offers a wide selection of favourites across iconic brands such as KitKat, Smarties, Milkybar, Aero and Allen’s,” Ronan said.
“From portioncontrolled formats to flavour exploration and brand collaborations, our products are designed to meet evolving consumer needs.”
- Laura Ronan, Head of Commercial Development –Confectionery, Nestlé Oceania
WHERE GROWTH WILL COME FROM NEXT
Future confectionery growth in P&C is likely to be incremental rather than expansive. Space constraints will force tougher ranging decisions, favouring fast-turning SKUs, impulse-led formats and innovation with a clear role. Sugar confectionery, novelty formats and selective ‘betterfor-you’ options are expected to gain share, while slower-moving segments continue to contract. Retailers that refresh ranges frequently and localise execution will be best placed to sustain performance.
In the sugar confectionery space, Nestlé continues to focus on formats that deliver sensory excitement and suit immediate consumption occasions. Recent launches such as Allen’s Sour Mix are designed to bring ‘a zingy twist’ through bold flavours and texture-led experiences, while single-serve formats cater to on-the-go missions.
“From portion-controlled formats to flavour exploration and brand collaborations, our products are designed to meet evolving consumer needs,” Ronan said.
Nestlé has also invested in clearer portion guidance across its confectionery portfolio, with front-of-pack cues on Allen’s products and portion advice on share formats, alongside the ‘Be treatwise’ logo to encourage mindful treating.
And importantly, impulse execution remains critical.
“Positioning and availability are key, as many confectionery choices are made in the moment,” Ronan said. “Ensuring our products are easy to spot helps capture these spontaneous purchases and drive incremental sales for retailers too.”
For suppliers such as CTC Australia, understanding shopper missions is central to how confectionery performs in P&C environments. Marketing Manager Lisa Pushkin says CTC’s portfolio is deliberately structured to support immediate consumption, entertainment and shared occasions, spanning graband-go singles, sour and chewy lines, novelty ‘eat and play’ candy toys and share packs designed for road trip missions.
CTC has also developed exclusive formats tailored to P&C environments, including the FINI Cup, designed to fit directly into a car drink holder.
“This cup is designed for quick, easy impulse purchases right at the point of sale, rather than larger bag formats that are more typical in grocery,” Pushkin said.
Space efficiency is also an increasing consideration as retailers balance multiple categories within limited store footprints. Pushkin says CTC designs compact, shelf-efficient display solutions specifically for P&C stores, supporting faster rotation and strong visual impact without requiring large format resets.
Social-first engagement plays an increasing role, with CTC using its ‘Kandy Kingdom’ TikTok platform to educate consumers on new products and reinforce novelty confectionery as a destination in-store.
Looking ahead, the AACS report suggests that confectionery’s future in convenience will depend on disciplined ranging, clearer segmentation and closer alignment with adjacent categories such as snackfoods and functional bars. While unit pressures remain, selective innovation and sharper execution continue to offer opportunities for retailers willing to adapt to a more value-conscious shopper environment. ■
Smarter Systems, Smoother Stops
From stock accuracy to pay-at-pump and AI-driven insight, technology in the P&C channel is shifting from big ideas to practical tools that reshape daily operations and the customer journey.
Words Thomas Oakley-Newell
TECHNOLOGY IN THE petrol and convenience channel has long promised transformation. What is striking now is how firmly the conversation has shifted from promise to practical reality, from eye-catching innovation to the unglamorous mechanics of stock accuracy, systems integration and staff capability.
Across Australia and New Zealand, operators are being pulled toward a more connected, data-driven model, even as the path there remains uneven.
Fixing the fundamentals
For Brett Newstead, Sales Director for Australia and New Zealand at Zebra Technologies, the pressure points are basic but stubborn.
“Ensuring products are on the shelves and within their use-by date is the most common challenge in the P&C sector. Our 18th Global Shopper Study reinforces this, finding that 63 per cent of APAC shoppers have been impacted by out-of-stocks. The core technology challenge is to find solutions that empower frontline workers, unleashing their potential and enabling them to be more visible, efficient, and responsive to customer needs.”
Newstead argues that the past few years have reset retailer priorities, moving from broad digital transformation to a laser focus on fixing the fundamentals of the in-store experience.
“Retailers now recognise that poor inventory management and inefficient workflows are primary drivers of customer dissatisfaction. As a result, 85 per cent of APAC retail decision-makers cite achieving total asset visibility across their operations as a top priority. The focus is now firmly on using technology to solve foundational problems, because that is what truly matters to today’s shoppers.”
That return to basics is echoed by Tristan Gerrish, General Manager at Octane Systems. Gerrish describes an environment where ambition collides with operational reality.
“For retailers in P&C, technology is both an opportunity and a challenge. Digital adoption and the transition to new-age systems are top priorities as retailers work to keep pace with changing customer expectations and improve operational efficiency. The challenge is that implementing new solutions without disrupting the business or the customer experience is never straightforward.
“Legacy systems remain a major hurdle. Many operators are running a fragmented mix of platforms that work independently. When systems aren’t connected, the upside of integrated data whether that’s insights, automation, or operational efficiency simply isn’t realised. In many cases, just getting systems to talk to each other is a win. Moving toward a connected technology stack offers real benefits, but the process can feel daunting,” Gerrish says.
The
connected frontline
If there is a unifying thread, it is the idea that technology must work for the people on the shop floor and forecourt, not around them. Newstead says that their study found that 85 per cent of APAC associates face challenges in getting timely information.
“AI-optimised mobile computers and tablets are empowering store team members to engage with customers while assigning prioritised tasks to ensure the right products are on the shelves to meet demand. Furthermore, RFID technology is providing more accurate visibility of stock, both on the shelves and throughout the supply chain. In parallel, self-service kiosks are driving expanded sales opportunities.”
His advice to retailers is to focus on their frontline, and their goal should be to build a connected frontline, where staff are empowered, not replaced, by technology.
“Our research consistently draws a straight line from associate enablement to customer satisfaction and business profitability. Before you invest, ask yourself: ‘Will this technology make my associate’s job easier, safer, and more engaging?’ If you provide your team with tools that give them reliable information and automate mundane tasks through intelligent automation, they will be happier, more effective, and deliver excellent service that builds loyalty. If you strive for a ‘Better Every Day’ for your team, you’ll build a stronger, more resilient business.”
Nick McDonnell, VP of Global Affairs, Trust & Safety and Law Enforcement at Auror, says that across the 50,000 stores they operate in globally, the issues are the same – increasing levels of violence and the organised nature of crime in retail, linked to repeat offenders.
“Violence and the organised nature of the crime has increased. Retail workers are very much on the front line and our customers’ first and foremost priority is keeping their people safe. Last year there was a 21 per cent increase in threatening behaviour in retail across Australia. Prior to that, a 66 per cent increase in reports of weapons. Loss prevention is still important, the drag on the economy, the increased cost we all pay are all factors, but this is first and foremost a people safety issue now.”
Payments, personalisation and the forecourt shift
While inventory and integration dominate backof-house discussions, the customer-facing edge of change is often payments and personalisation.
Justin Bock, Director, Strategy and Business Development at WEX Australia, sees expectations rising fast, as P&C retailers face three core technology challenges that are pivotal to their success.
“Understanding personalisation and how to leverage that to offer tailored deals. This comes with the challenge of not only finding the right partner but integrating that partner with their existing tech stack.
“Creating payment experiences that live up to customer expectations. Allowing customers to use their preferred payment method and offering ‘pay at pump’ options are becoming table stakes for a good customer experience.
“Making sure all platforms and technologies used at a station are connected, for greater efficiency and to enable initiatives like personalised offers for more competitive experiences that attract and retain customers.”
Bock says the forecourt is becoming a testing ground for lower-friction models.
“The focus is now firmly on using technology to solve foundational problems, because that is what truly matters to today’s shoppers.”
- Brett Newstead, Sales Director ANZ, Zebra Technologies
“Technology is rapidly moving the forecourt experience to a more ‘frictionless’ model, where license plate recognition and app-based ‘pay-at-pump’ solutions eliminate the need for traditional queues in many cases. Inside the store, digital kiosks and automated inventory systems are freeing up staff to focus on other value-add services. Underpinning both forecourt and in-store experiences is customer data and an increased focus on customer needs, all enabled by technologies such as POS systems, CRMs and OPTs.”
Newstead also ties personalisation back to operational discipline, with it fast becoming a key differentiator, and technology is making it more realistic than ever.
“The foundation of any strong personalisation strategy is good data, and that begins with having excellent asset visibility. When you know exactly what you have in stock and where, you can start using that data to optimise promotions and ensure the products your local customers want are always available.”
For McDonnell and Auror, risk detection tech, like number plate technology and facial recognition, can positively reshape the experience for customers.
“Decisions are being made based on previous behaviour, not how you look, how your car looks, what you’re wearing or anything else. Take our number plate technology (ANPR) for example: if you haven’t driven off without paying for petrol before, you’ll be allowed to fill up your vehicle without being forced to go on pre-pay. →
Auror’s number plate technology can reshape the customer experience
“You reduce friction, you reduce customer complaints, you let evidence and data help determine the experience rather than the very human, quick assessment of how a vehicle or person looks. We had one customer see a 90 per cent reduction in customer complaints after they introduced ANPR.”
Data, AI and measurable returns
Behind the scenes, retailers are trying to turn vast data flows into decisions that pay. Newstead points to automation with a financial edge.
“This is a top priority, and retailers are tackling it with intelligent automation. This is about more than just automating tasks; it’s about using data to make those processes smarter. Our joint study with Oxford Economics showed that retailers can achieve up to a 1.8-percentage-point increase in profitability simply by improving their inventory management workflows. The key enablers are technologies like RFID, computer vision, and AI, which provide real-time asset visibility. A significant number of APAC retailers plan to implement these over the next five years.”
Gerrish is more cautious about the AI rush, and frames it as long-term discipline, and that measuring the return on investment for new technology is really a numbers game.
“For many retailers, the challenge is not knowing how to use AI in a way that genuinely drives efficiency, improves the customer experience, and supports better decision-making. Questions around data security, governance, and risk come up quickly, as does uncertainty around where to start. AI can add value, but without clear guardrails and a business case tied to measurable outcomes, it risks becoming noise rather than impact.
“You need to take a structured view over a set period, typically 3 to 5 years, and quantify both direct and indirect benefits against the total cost, including implementation and change management. It’s about understanding the full picture, not just the upfront spend.”
“Moving toward a connected technology stack offers real benefits, but the process can feel daunting.”
- Tristan Gerrish, General Manager, Octane Systems
Scale and the pace of change
Differences between independents and large networks run through each perspective. Bock says that large networks feature the scale to lead massive infrastructure overhauls.
“Independent operators are often more cautious and slower to adopt new technologies. The low-cost and manual processes they operate on are likely to not be the same ones that will help them scale. However, leveling up can be costly and risky, so it is often avoided.
“Independents have the most to gain from new technologies in many ways, particularly given that they’re often well positioned to offer hyper-localised customer experiences that are great opportunities to build loyalty. Providers making their solutions easy for these smaller retailers to adopt can be key to their growth.”
McDonnell says there are always the calls for a one size fits all approach, for example, pre-pay for everyone when it comes to fuel.
“The problem here is that it penalises everyone and it’s often an awful customer experience – which has flow on effects and with the right tech in place, it’s also not necessary.
“It’s important for businesses to undertake their own due diligence and be comfortable before they proceed with tech investments. But I’d also add that much of the tech is very well known, well tested and quite ubiquitous across society – take facial recognition or LPR for example. Businesses do not need to start from scratch in that due diligence; the tech is effective, it gets incredible results and if you have trusted providers – like Auror – in your sector already, it’s a good sign and should help speed up adoption.”
Gerrish sees agility on one side and process on the other, and that the biggest difference between independents and large networks comes down to flexibility versus scale.
“Smaller, independent retailers tend to be nimble, they can make decisions quickly and trial new technologies without going through complex approval processes. The trade-off is that they often lack the internal resources, whether in HR, learning and development, or technology expertise, and may need external support to assess and adopt new solutions effectively.” ■
The WEX Motorpass fuel card is used at over 6,500 fuel retailers
choice
Family-owned Maxiblock grows its convenience footprint
This issue’s C&I Choice is an apt selection, coming off the back of a hot Australian summer. Maxiblock has been making sunscreen in Australia since the 1970s. The idea was simple then, and it still is now: make reliable sun protection and sell it at a fair price.
That same approach is winning space on shelves across the country. Maxiblock has recently been picked up by 7-Eleven and Mitre 10 and continues to grow in IGA and SPAR.
The 100mL Essential tube is built for the grab-and-go customer. SPF 50+ broad-spectrum protection, 4h water resistance, and a non-greasy formula that rubs in fast. Lives happily in a glovebox or day bag and won’t leak when it gets knocked around.
“We’re a family business, so we think about this pretty simply,” says Thibaut Mortier, Owner at Maxiblock. “People need sunscreen they can rely on. We just focus on making one that works.”
Maxiblock is tested in Australian labs and made for Australian conditions. For retailers, it’s one less thing to worry about: stock that works and sells.
Proudly Australian-owned and made.
Email: maxi@maxiblock.com.au | Phone:
What’s all the hype about Alka Power?
So, what’s all the continued hype about Alka Power? The spring water is drawn directly from the source in the pristine Southern Highlands of NSW Australia. This pure water is infused with the goodness of natural marine minerals for a high and stable pH. The clean, crisp and refreshing taste has had Alka Power as Australia’s favourite alkaline water since 2015.
Alka Power is a functional water that is beneficial in neutralising acid, caused by poor dietary choices, alcohol consumption, stress and exercise. Excessive acid can lead to inflammation, and associated health problems can manifest and thrive when the body’s pH is not maintained.
The naturally sourced ocean minerals infused into Alka Power, are highly bio-available for maximum absorption, unlike earth minerals commonly found in standard spring water. Similarly, carbonated and natural spring waters contain CO2, which makes the water acidic, typically sitting around a pH of 4 or 5.
Alka Power has maintained position as the market leader, with high consumer loyalty and word of mouth. Aussies love spreading the word to friends and family, once they feel and taste the difference for themselves. Drinking Alka Power leaves the mouth and body feeling hydrated and refreshed like no other.
A go to alkaline water that will change the way you look at what you are currently drinking now. Australia’s first and only naturally raised high pH alkaline spring water. Available nationally in major and independent stores.
For more information or to stock Alka Power, contact customersupport@alkapower.com.au.
Xtra space. Xtra hot food sales
The new Flexeserve Zone Xtra is setting a new benchmark for hot food merchandising in petrol and convenience retail, delivering the largest capacity countertop heated display in its class with up to 80 per cent more merchandising space than standard units.
Designed to meet the growing demand for quality hot food-to-go, Flexeserve Zone Xtra allows operators to showcase a broader range of best sellers including pies, sausage rolls, burgers, fried foods, pizza, and ready meals. This increased capacity reduces restocking frequency while encouraging impulse purchases, with the unit integrating seamlessly at the point of sale.
Powered by Flexeserve’s patented convection air technology, the unit circulates hot air evenly throughout the cabinet to maintain consistent temperatures. Food quality, texture, and visual appeal are preserved for longer, helping extend shelf life, reduce waste, and improve overall profitability in busy petrol and convenience environments.
Flexeserve Zone Xtra also features smart design elements including mezzanine shelving and premium accessories to maximise visibility and operational efficiency. Available exclusively from Meris Food Equipment. Book your product demonstration today!
Solo Energy Grape is a bold and modern beverage designed for people who enjoy a refreshing boost with a strong flavour. Building on the well-known Solo brand, this drink combines the familiar heritage of Solo with a sweet and vibrant grape taste, creating a unique energy drink experience. Its bright purple packaging immediately stands out on shelves, appealing to a younger, energetic audience and reflecting its fun, high-energy image.
Solo Energy Grape is positioned as a drink for active lifestyles, whether you’re running to a 12-hour shift, driving between work sites, or cramming in another assignment. The grape flavour offers a smooth balance between sweetness and tang, making it enjoyable without being overpowering.
Solo Energy gives consumers the energy to “Crush Whatever’s Next”.
Solo Energy is the perfect choice for consumers who want a drink that matches their fast-paced lifestyle and personal style. Overall, Solo Energy Grape represents a fresh take on energy drinks, combining flavour, branding, and attitude to stand out in a competitive market.
Order your Solo Energy Grape from The Distributors. Visit www.thedistributors.com.au or call 1800 989 022 to get in touch with your local warehouse and sales representative today.
Vibe – Australia’s #1 brand for charging cables
Vibe offers 15 years of innovation, quality, and unmatched variety – all on one stand.
With over 15 years of experience in designing and delivering high-quality charging solutions, Vibe has become a household name across Australia.
Offering the best-selling cables on the market, combining cutting-edge technology, reliable performance, and modern design, all while providing a customer experience that’s simple, accessible, and stylish. It’s sure to have your customers coming back for more.
Everything you need – On one stand
Vibe’s unique display concept brings together its entire range of cables on a compact, easy-to-manage stand. The Vibe stand is clearly organised, regularly refreshed, and stocked with the latest, most popular models – so you always get exactly what you need, right when you need it.
Quality without compromise
At Vibe, quality is non-negotiable. Each cable is handpicked and tested to meet strict durability and safety standards.
Whether you’re after a minimalist black cable, a bold tough charger, or a sleek metallic finish – there’s a Vibe for everyone. Unmatched in Australia – No rivals, just results. When it comes to selection, quality, reliability, and availability, Vibe has no competition in the Australian market.
Vibe. Fast. Reliable. Stylish. Everywhere. For more information about Vibe products, please speak to your PeleGuy representative on 1300 377 341, orders@peleguy.com.au or visit peleguy.com.au
Why frozen to ThawFresh sandwiches are changing the game
For years, the food-to-go category has been built on a compromise; if you wanted sandwiches delivered for your cabinet, you had to accept the challenges that came with fresh delivery. Short shelf life, unpredictable shopper demand, and the ever-present risk of wastage. But The Handmade Food Co never believed that was good enough. That’s why they developed its pioneering frozen to ThawFresh model. It’s designed to give you the best of both worlds, the taste and quality of its sandwiches, with the flexibility and reliability of frozen supply nationwide.
With The Handmade Food Co’s model, you stay in control — keep stock in the freezer and thaw only what you need. Once thawed, products hold a 3–4 day shelf life, keeping your cabinet full and inviting, not wasteful.
Of course, quality and reliability only matter if the sandwiches themselves deliver on taste. That’s where The Handmade Food Co’s passion for what they do comes in. They have been hand crafting their range for decades and have one of the broadest and most delicious ranges in the market.
The Handmade Food Co is confident they’ve got what you and your shoppers are looking for in its range, ready to deliver to you via its national network of leading distributors.
Get in touch with The Handmade Food Co via sales@thehandmadefoodco.com.au, or 1300 722 748, or simply ask your local distributor for the Handmade Food Co Everyday Café brand.
NEW Cheeseburger Croque Toastie
Next Payments gets your cash in the bank faster
For many businesses, cash handling is still time-consuming, manual, and costly – from the moment cash is taken at the till through to banking and cash-in-transit. Frequent cash collections, delayed banking, and manual processes all add cost and slow access to funds.
That’s exactly what the NX Deposit, launching from Next Payments at this year’s C&I Expo, is designed to change.
The Solution: The NX Deposit
The NX Deposit is an intelligent, under-counter cash deposit safe that supports single or bulk note feeds and holds up to 15,000 notes. Built as part of Next Payments’ end-to-end cash management ecosystem, it uses same day bank transfers to reduce bank runs and provide faster access to your funds.
Every deposit is automatically recorded and visible in real time via cloud-based reporting – removing manual counting and uncertainty around daily takings.
Why Retailers Are Paying Attention
• Cash counted, secured and validated at deposit
• Real-time visibility across stores and head office
• Fewer cash collections and lower costs
• Faster access to funds and cash in bank sooner
• Reduced errors, shrinkage, and manual handling
See It in Action
Visit Next Payments at Stand 6 to see the NX Deposit live at the C&I Expo. nextpayments.com.au 1300 659 918 info@nextpayments.com.au
The next generation of Mr Sausage
James and Con are the dynamic sons of the founder of Mr Sausage, a renowned business established in 1980.
Mr Sausage has grown to serve nationally and is well known in the market for its exceptional sausage lines, particularly its beloved Kranskys. The brothers have inherited not only the family business but also the passion and dedication that have driven its success for decades.
Both James and Con pursued successful careers in their respective fields before deciding to focus on the family business. James, a lawyer, and Con, a registered builder, have brought their diverse expertise to Mr Sausage.
Continuing the family legacy, they have brought fresh perspectives and innovative ideas expanding the product range, introducing a new line of wrapped pastry products known as Flapjacks.
They are committed to maintaining high standards that have defined Mr Sausage, while also exploring new opportunities for growth. Their leadership ensures that Mr Sausage continues to serve P&C nationally, delighting customers with both traditional favourites and exciting new products. James and Con honour their father’s legacy by upholding the values of high quality, innovation, and customer satisfaction that have always been at the heart of Mr Sausage.
For more information, contact Con on 0415 529 758 or James on 0415 887 153.
Golden North is powering the next era of ice cream innovation
After more than 100 years of producing iconic ice cream in Laura, Golden North is entering a new growth phase with its relocation to their new facility in Murray Bridge. Founded in 1923, the South Australian brand is widely recognised for its creamy ice cream tubs and nostalgic favourites such as Giant Twins and Swing and is now scaling up to meet growing national and international demand.
The move delivers increased production capacity, improved logistics, and closer access to South Australian dairy suppliers.
Dimi Kyriazis, Co-owner and Managing Director, says the relocation is about future-proofing the business while staying true to its heritage.
“This gives us the scale and flexibility to keep innovating, without compromising on quality.”
Golden North plans to increase ice cream production, enabling faster innovation cycles and broader range development. This expanded capability will further strengthen the brand’s momentum in the convenience and impulse channel, in Australia and overseas supported by its well-loved core range alongside innovative products such as Sour Popz, which deliver bold flavours, playful formats, and strong shopper appeal.
Proudly made with local milk and cream, Golden North’s next chapter is defined by modern ice cream innovation, scalable growth, and a continued commitment to quality and heritage.
For more information, contact Andrew Antoniou, National Account Manager, at andrewa@goldennorth.com.au.
Tiko Jet Lighters: Two-time winner of C&I Gadget of the Year
Winning the C&I Choice Gadget of the year in both 2023 and 2025, Tiko Premium Jet Lighters are crafted with precision, engineered for performance, and rigorously tested to meet the highest standards. With over a decade of experience in delivering reliable flame technology, Tiko understands what true quality means.
In a market where new players are emerging, it’s more important than ever to choose a brand that stands behind its products. Every Tiko lighter is the result of years of design refinement, material selection, and hands-on quality control. While others may focus on price alone, Tiko focuses on performance, durability, and safety – offering a lighter your customers can count on.
For retailers, the advantage is clear: Tiko’s trusted name, high sell-through rates, and strong customer loyalty make its lighters a proven product line. Its new premium collection featuring striking new packaging has now arrived in Australia. The refreshed design is impressive and eye-catching, sure to boost in-store sales. Both Tiko USB and Jet lighter packages have been completely redesigned for a modern, premium look – combined with the superior build quality customers expect from a brand with over 10 years of experience.
These are not just lighters – they’re high-performance, long-lasting tools that inspire repeat purchases and brand confidence, ensuring they stand out on shelves and fly off them.
Whether for everyday convenience or specialty markets, the Premium Jet Lighters are positioned to help you boost sales and build long-term customer trust. Stock Tiko and stock confidence.
Your customers deserve the best – and so do your shelves.
For more information about Tiko products please speak to your representative on 1300 377 341, orders@peleguy.com.au or visit peleguy.com.au
$15,000
in prizes to be won at C&I Expo 2026!
What’s on offer:
Return flights for two to Hamilton Island, staying four nights at the award-winning Qualia Resort, valued at over $12,000.
Or, you could win a place on the AACS Down-Under Study Tour to South East Queensland on 15-17 September. The prize covers flights, accommodation, and your spot on the tour, valued up to $3,000.
Co-located with
CONNECT 26
Why visit C&I Expo?
Over 120 exhibitors The latest NPD
Educational sessions from industry experts Network and make new connections Meet experts who can transform your business
How to win
To be in the running, simply register and attend the C&I Expo 2026 at ICC Sydney on 17-18 March.
Register here
C&I Expo 2026
SYDNEY Tuesday 17 March | 10am-5pm Wednesday 18 March | 10am-4pm
Nu Spring Water’s presence strengthening in P&C
Nu-Pure Beverages is continuing to build momentum in the petrol and convenience channel, with its 600ml Nu Spring Water now rolling out nationally across Freedom Fuels and New Sunrise Group stores.
This is a big step forward for Nu-Pure. The P&C space is fast-paced, competitive, and growing quickly. They are excited to be expanding their footprint with two trusted networks that share their focus on quality and customer experience.
The 600ml Nu Spring Water has already proven to be a standout on shelf. Its modern shape, easy-handling design and clean, confident look helps it jump out in a category crowded with choices. Pair that with crisp, Australian spring water and it’s a strong fit for shoppers looking to grab something refreshing on the go.
With the support of Freedom Fuels and New Sunrise Group, Nu-Pure will now be front and centre in more stores where Aussies refuel, recharge and get moving again. It’s another step towards making pure hydration accessible wherever people need it most.
And they’re just getting started. Nu-Pure Beverages –growing stronger in P&C, one partnership at a time.
For more information, contact Phil Philippou, National Account Manager, Petrol and Convenience and Aviation, at Phil.Philippou@nu-pure.com.au.
True Protein is the future of natural nutrition
True Protein is redefining what it means to fuel the body. As an Australian leader in premium, clean-label nutrition, the brand believes health shouldn’t be complicated or artificial. Its mission over the past 12 years has been simple: provide natural nutrition that tastes as good as it performs, using only the finest ingredients sourced from around the globe.
Fuelling the modern lifestyle
True Protein has expanded into the convenience channel with the brand-new All-Natural True Protein Shake. Designed for the fast-paced modern lifestyle, this functional drink delivers high-quality protein without the synthetic additives or chalky aftertaste common in the category. It is the ultimate convenient, real food solution for health-conscious consumers who refuse to compromise on quality.
Snacking without compromise
Complementing the liquid range are
True Protein’s signature all-natural Protein Bars, the gold standard for on-the-go snacking. Crafted with wholefood ingredients, they offer the perfect macronutrient balance to keep consumers fuelled between meetings or post-workout.
What’s next?
The journey doesn’t end here. With a robust pipeline of innovation currently in development, True Protein is committed to staying at the forefront of functional food and beverage trends. Whether for retail partners, dedicated athletes, or anyone simply trying to make healthier choices, True Protein is a trusted partner in natural nutrition while on the go.
Experience convenience without compromise with True Protein. For more information contact Leonie Waldeback on 0400 403 099 or leoniewaldeback@trueprotein.com.au, or visit trueprotein.com.au.
Platinum Meals is setting the standard for ready-made food
Platinum Meals is setting a new standard in ready-made food for Australian retailers and the customers they serve. Built for busy, modern lifestyles, Platinum Meals delivers a premium range of handcrafted, chef-prepared meals that combine convenience with genuine quality, nutrition, and flavour.
Proudly Australian made and owned, every meal is created using fresh, locally sourced ingredients and prepared with the same care you would expect from a home kitchen because that is essentially how they are made. Food so good it tastes homemade, because it is made with love, attention, and real craftsmanship.
Platinum Meals is gluten, dairy and preservative free and halal certified and designed to be autoimmunefriendly, responding to the growing demand for clean, simple, and nourishing options. With macros and
calories clearly accounted for on every meal, consumers can shop with confidence, whether they are fueling performance, managing health goals, or simply looking for a balanced and delicious option.
As demand continues to surge, Platinum Meals is operating at full momentum, professionally, efficiently, and at scale to support a rapidly expanding network of retail partners across supermarkets, independent grocers, and service stations. For forward thinking retailers, Platinum Meals offers a premium, high-turnover category that aligns perfectly with evolving consumer expectations for fresh, wholesome, and genuinely great-tasting food.
Email: platinum.meals@gmail.com
Phone: Anthony Kassis (Co-Director): 0410 280 401 and Alexander Kassis (Co-Director): 0434 847 644.
Website: www.platinummeals.com.au.
LA Gum and Focus Gum – Redefining the gum category
As shoppers increasingly seek better-for-you options with real benefits, Functional Gum is one of Confectionery’s most exciting growth pockets. Australian-owned brands LA Gum and Focus Gum are helping lead this evolution.
LA Gum is built for modern shoppers, with strong appeal among Gen Z and younger consumers thanks to its branding, value positioning and functional benefits. Formulated with xylitol to support dental health and enhanced with visible flavour strips for prolonged taste, this sugar-free range continues to achieve strong sell-through across multiple retail channels. Its broad appeal and sharp price architecture make LA a dependable volume driver within the gum category.
Focus Gum, part-owned and endorsed by social media sensation Jackson O’Doherty, brings performance to the category, backed by his highly engaged 2M+ audience. Powered by patented liquid-core technology, Focus provides a great-tasting gum experience free from the bitterness often associated with caffeine gums. With 80mg of caffeine per piece, it keeps your breath fresh and your energy levels high.
Now stocked in 4,000+ retail outlets, with growing partnerships and increased investment planned through FY26 and beyond, the brands are seeking partners to unlock the next wave of functional confectionery growth.
For more information, contact sales@quollco.com.au or sales@focusgum.com.au.
Elevate your store with Comcater
Nerds Gummy Clusters launches in a
new
Nerds, the number #1 and fastest growing confectionery brand in the USA, known for its bright colours, bold flavours and playful personality, is expanding its range with the launch of the new Nerds Gummy Clusters 35g pack in Rainbow and Very Berry. Designed to deliver the same wildly popular sweet-and-tangy crunch in a convenient on-the-go format, the latest addition is set to become a must-stock item for retailers and a must-try treat for shoppers.
Building on the runaway success of the original larger format bags, the new 35g pack caters perfectly to impulse buyers and anyone craving a quick hit of fruity fun. Each bite-sized cluster combines a soft, chewy gummy centre with the signature colourful Nerds coating, creating a unique texture that’s crunchy, chewy, and bursting with flavour all at once. It’s a sensory experience that has earned Nerds Gummy Clusters a loyal global following and a surge in demand across convenience and grocery channels.
“Nerds Gummy Clusters have been one of the most exciting confectionery innovations in recent years, and we’re thrilled to offer a smaller, impulse pack size,” said Louis Cannatelli, Sales Manager, GC Brands. “The 35g pack allows retailers to tap into the growing impulse confectionery opportunity with a product that already has huge consumer buzz.”
Available now. Contact Louis Cannatelli, louisc@gcbrands.com.au, m: 0438 440 163, or submit an enquiry at: www.gcbrands.com.au/contact.
For more than 46 years, Comcater has been a trusted partner to Australia’s petrol, convenience, and retail industry. Comcater understands the fast-paced demands of these environments – where speed, consistency, and space efficiency are essential. That’s why it delivers premium, world-leading equipment designed to help you serve highquality food quickly, streamline workflows, and support staff of all skill levels.
From expanding your fresh food offer to elevating your hot and ready-to-go range, the team works closely with operators to create smarter, more efficient foodservice setups that perform reliably under pressure. With access to globally recognised brands and technology, Comcater helps you bring higher standards, better outcomes, and greater profitability to your store.
Comcater is proud to be exhibiting at the C&I Expo. Visit them at Stand #5 to meet their experts, explore the worldclass equipment lineup, and discover how they can help you grow your food offering with confidence. For all enquires contact Brad Frischkorn on 0448 555 137 or b.frischkorn@comcater.com.au.
35g pack size
ReFil: The naturally better treat
ReFil is an Australian-made and owned naturally better chocolate bar with up to 80 per cent less sugar than other chocolate bars.
With a 5 Health Star Rating, ReFil strikes the perfect balance between a nutritious snack and a tasty chocolate treat. Each bar is glutenfree and packed with prebiotic fibre and protein.
ReFil bars contain no artificial flavours or colours, less than one teaspoon of sugar per bar and zero sugar alcohols. The bars are bursting with flavour thanks to tapioca fibre for natural sweetness, a touch of real milk chocolate and dairy milk proteins.
The better-for-you bar can be enjoyed by the whole family and was created in response to changing consumer preferences towards nutrient-dense snack foods with cleaner labels and simpler ingredient lists. Each bar contains 6g of protein, responding to a 40% growth in protein-claimed
Built for speed when it matters most
In fast-paced convenience environments, peak service leaves little room for delay. When loading slows, visibility drops, and pressure builds at the pass, service efficiency and customer experience can suffer.
The On The Slide Heat Chute (OTSHC) is a high-throughput solution designed specifically to support speed, flow, and consistency in demanding service conditions. Engineered for convenience retail and high-volume foodservice, it helps teams keep products moving during peak periods without compromising quality.
Flat shelving improves product visibility for operators and buyers alike, making loading and retrieval faster and more intuitive. The open, efficient design supports smooth workflow, helping reduce bottlenecks at the pass when demand is at its highest.
Designed to perform under pressure, OTSHC is already proven in some of the country’s busiest venues, including MCG, Gabba Stadium, and Caltex convenience locations, environments where speed, reliability, and consistency are critical.
For operators, it’s easy to use and built for fast-paced service. It’s a practical solution that supports throughput, improves operational efficiency, and enhances the customer experience.
products as a diverse range of consumers increasingly seek nutrient-rich snacks.
The ReFil range comes in a convenient single serve offering, featuring delicious Creamy Caramel, Iced Chocolate and Dipped Strawberry flavours.
Already stocked in major supermarkets, ReFil is the perfect addition for convenience outlets to drive incremental sales, aligning with health trends and providing the taste shoppers want in an impulse treat.
ReFil snack bars have been created by SnackHQ, a dynamic snack food company founded by seasoned FMCG industry professionals who identified a gap in the market for innovative, high-quality snacks. SnackHQ aims to reshape the snacking category with high-quality ingredients delivering great nutrition, taste and value.
To learn more and receive a ReFil sampler pack, reach out to sales@hitex.net.au
OTSHC delivers speed where it counts, helping keep queues moving, service flowing, and standards high.
“Since investing in the Cossiga OTSHC, we’ve seen an increase in food sales and faster-moving queues,” said Cameron Grigg, Head of Food & Beverage, Adventure Park Geelong.
Learn more at cossiga.com or contact the Cossiga team on 1300 099 215.
MAXIMUM VISIBILITY | GREAT LIGHTING | QUICK & INTUITIVE
ON THE SLIDE!
DESIGNED FOR SPEED
The ON THE SLIDE Heat Chute (OTS) is designed for speed and high-volume performance in convenience retail and fast-paced foodservice. Flat shelving improves visibility and keeps operation quick and intuitive, while the open design supports smooth workflow and reduces bottlenecks during peak demand. Proven in some of the country’s busiest venues —including MCG, Gabba Stadium, and Caltex locations— it delivers reliable performance when it counts. Keen to know more? Call our expert team on 1 300 099 215.
A better-for-you treat: Serious Fruit Choc Bites
Seriously Healthy is a health-focused convenience frozen food brand operating across Australia and New Zealand, dedicated to delivering modern frozen products that balance enjoyment, simplicity and quality. With strong foundations in frozen fruit retail, the brand continues to expand into convenience with products designed for today’s consumers and real-world occasions.
At the centre of the convenience range is Serious Fruit Choc Bites – a frozen snack offering a smarter, more contemporary alternative to traditional ice creams. Made with real fruit pieces and coated in smooth dairy-free choc, the range delivers a satisfying treat without the heaviness often associated with conventional frozen desserts.
Available in 65g single-serve packs for impulse purchases and 250g packs for sharing, Serious Fruit Choc Bites come
in four familiar, crowd-pleasing flavours: Banana, Pineapple, Mango and Strawberry. The combination of format, flavour and clean positioning makes the range appealing to a broad audience – from families and teens to adults seeking a lighter frozen option.
Also within the range are Serious Smoothies, a frozen pouch solution designed for speed and consistency – simply blend with liquid and serve in under 30 seconds.
Extending the brand’s frozen fruit innovation, Frozen Harvest Fruit Sticks are now launching, featuring real mango and pineapple on a stick, snap-frozen and packed in a convenient 6-pack.
From retail freezers to convenience cabinets, Seriously Healthy is redefining frozen for modern lifestyles. For more information visit www.seriouslyhealthy.com.au.
Impulse Retailing POS: Market-leading integrations
The Impulse POS Retailing System is driving a new era of operational efficiency and profitability for fuel and convenience retailers with intelligent automation and deep industry integrations. Purpose-built for fast-paced retail environments, the platform combines advanced artificial intelligence with a fully integrated operational ecosystem that transforms store operations from front-counter sales to back-office management.
Impulse Touch Cloud, the system’s next-generation POS, automates transactional tasks, supports seamless payment and fuel-card processing, and delivers real-time sales and inventory insights. Its integration framework connects payment gateways and apps, leading fuel cards (including BP, Shell, Ampol, Caltex, Mobil and WEX), EFTPOS partners, forecourt control systems, automatic tank gauging, and signage price updates to streamline operations and enhance customer experience.
Back-of-house capabilities
centralise multi-site control, mobile stock management, and performance analytics within one unified platform. The system handles core retail functions such as loyalty, supplier promotions, carwash control, and accounting integrations with Xero, MYOB, Reckon and QuickBooks, enabling retailers to operate smarter and scale without complexity.
Impulse Retailing’s AI-powered enhancements, from automated invoice processing to predictive inventory ordering and fraud detection, deliver measurable ROI in reduced labour, waste and shrinkage. Backed by enterprise-grade reliability, this fully integrated POS solution is helping more than 500 retailers stay competitive in a rapidly evolving market.
Email: sales@impulseretailing.com Phone: 1300 369 755
Website: www.impulseretailing.com
The ultimate grab-and-go battered snack
In the petrol and convenience world, battered snacks don’t just fill a gap they win repeat visits. Enter Lamb Weston Battered Dogs, built for those moments when hunger hits fast and flavour matters.
Double layered in a golden tempura batter, these battered dogs deliver an irresistible crunch with every bite, followed by a juicy, satisfying centre. It’s comfort food made premium, the kind customers don’t just grab once but come back for.
Perfectly suited to snacking, share-and-go, or a quick indulgence between stops, Battered Dogs slot seamlessly into busy forecourts where speed, quality and consistency count. Minimal fuss to serve, maximum impact at the counter.
Available in a 170g size, designed to deliver a satisfying snack option without adding complexity to the menu.
Whether it’s a late-night craving, a road-trip reward or a midday pick-me-up, Lamb Weston Battered Dogs turn everyday convenience into a premium treat moment.
For more information, contact Jake Sherriff on jake.sherriff@lambweston.com or 0456 533 751.
Dairy Farmers Protein Smoothies – Pack some Ooomph into the day
The protein segment in Milk Beverages has exploded in the past 12 months, growing at 96 per cent in the convenience channel*. Consumers are clearly wanting a nutritious offer to stay energised, productive, and ready to take on whatever the day throws at them.
Dairy Farmers Protein Smoothies are the delicious, on-the-go option designed to help consumers power through busy mornings, back-toback meetings, gym sessions and everything in between.
With 40 per cent of milk beverage sales in the Convenience channel occurring between 5am and 10am, this range is perfectly positioned for consumers seeking a refreshing, nutritious boost on their morning commute or after a workout.
*Source: Circana
With a 5-star health rating each 400ml bottle delivers 30g of protein, prebiotics, electrolytes and no sugar added, offering the nutrients needed without compromising on taste.
Available in Chocolate, Banana Honey and Mixed Berry, the range recently expanded to offer two refreshing summer flavours, Vanilla and Mango, crafted to fuel and refresh consumers through the warmer months.
Protein and no-sugar-added products remain the two strongest growth drivers in the category, and Dairy Farmers Protein Smoothies deliver on both, offering a convenient way to support muscle repair, gut health and hydration throughout the day, all with no added sugar.
Aussie Drops: A fresh look for a
true
Aussie classic
A trusted favourite for more than 30 years, Aussie Drops continues to prove that classics never go out of style. The quintessential eucalyptus drop has recently unveiled a bold new packaging refresh, bringing a modern edge and vibrant colour palette designed to deliver instant shelf appeal in the convenience and impulse channel. The result? A product that pops on shelf and grabs attention, while staying true to the heritage shoppers know and love.
Handmade in Australia, Aussie Drops are renowned for their legendary, long-lasting flavour – a comforting, feel-good treat that generations of Australians have grown up with. More than just a lolly, Aussie Drops offer a familiar sense of warmth and reassurance, tasting like a warm hug whenever you need a pick-me-up.
Perfect for life on the go, Aussie Drops are the ideal companion for road trips, workdays, travel and everyday adventures, making them a must-have impulse purchase at the counter.
Adding even more excitement to the range, Aussie Drops is also launching a new 70g pocket pack of their much-loved Butter & Menthol flavour. Compact, convenient and perfectly sized for pockets, handbags and gloveboxes, this new format makes it easier than ever for shoppers to enjoy their favourite flavour anytime, anywhere. Available to order from your local wholesaler mid-April 2026.
With strong brand recognition, refreshed packaging and new pack innovation, Aussie Drops are set to drive impulse sales and deliver standout performance in-store.
To stock, contact CTC Australia at sales@ctcaustralia.com or call (02) 9743 8631.
Brewed to taste better
Bundaberg Brewed Drinks is a proud, family-owned business, based in the small Australian town that shares their name. For over 55 years, they’ve kept tradition at heart, using time-honoured brewing methods and the best quality ingredients from Australian farmers. Guided by the rule, ‘If it’s worth brewing, it’s worth brewing well,’ Bundaberg brews their drinks for up to seven days to capture the refreshing taste of the real ingredients inside every bottle.
Guava, Traditional Lemonade and Pink Grapefruit. Whether enjoying a meal, grabbing something on-thego, hosting friends or mixing up a cocktail, Bundaberg has a brew to suit every occasion.
Introducing Dekopon Mandarin
At the heart of the range is Bundaberg’s iconic Ginger Beer – a true classic that has earned its place as a global favourite, now found in over 60 countries worldwide. Bundaberg also offers a wide selection of traditional brews, including Lemon, Lime & Bitters and Sarsaparilla, alongside vibrant fruit brews such as Passionfruit,
While their classics are here to stay, Bundaberg has recently introduced a brand-new fruit flavour – Dekopon Mandarin. Crafted with real Australiangrown Dekopon Mandarins, this unique mandarin variety brings a burst of vibrant flavour that looks as refreshing as it tastes. Brewed over four days using no artificial colours or flavours, the Dekopon Mandarin has a juicy, sweet and tangy taste that captures the essence of the citrus fruit it’s brewed with.
Contact your local distributor to place an order today.
Brewed to Taste Better
A catalyst for growth
How P&C retailers can compete in foodservice by understanding their customer and delivering on the fundamentals that matter most.
Safa de Valois, Group Publisher – C&I Media
“The C&I Expo is more than an event, it’s a catalyst for growth and innovation for suppliers and retailers alike.”
– Safa de Valois
WE’RE GEARING UP for another C&I Expo, taking place at the ICC in Sydney this March, and I’ve been reflecting on why this event continues to be such a highlight for the industry. The C&I Expo remains, without question, an unmatched platform for both suppliers and retailers, offering value that goes far beyond a typical trade show. For suppliers in, or even looking to enter, the P&C market, the C&I Expo is the premier stage to showcase the latest innovations and gamechanging products shaping the future of retail. Picture the impact of presenting your offerings to a broad audience under one roof, including independent grocers, convenience stores, petrol stations, corner shops, and the foodservice sector.
Suppliers, think of the C&I Expo as your opportunity to connect directly with key decisionmakers. It’s not just about having a stand; it’s about creating meaningful interactions through hands-on demonstrations and personalised presentations. You can build relationships, understand customer needs firsthand, and get immediate feedback that’s invaluable for refining your products. With such a diverse range of retail visitors, your brand is not only seen but also opening doors to new business opportunities and market growth.
Retailers, attending the C&I Expo is essential if you want to stay ahead in a fast-moving retail environment. This event is your one-stop destination to discover the freshest trends and innovations for the impulse and convenience market. With so much to see and limited time on the shop floor, the Expo allows you to explore a vast array of new products and services through live demonstrations and hands-on experiences. This active discovery enables informed purchasing decisions that could transform your business.
The benefits extend beyond products. The C&I Expo features Power Sessions where industry leaders share insights into market trends, emerging technologies, and best practices. Over two full days, networking with suppliers and peers will enrich your understanding of the sector, fostering partnerships that drive growth and innovation.
The C&I Expo is more than an event, it’s a catalyst for growth and innovation for suppliers and retailers alike. It’s where connections are forged, ideas take shape, and the future of convenience retail is defined. Whether you’re exhibiting or attending, make sure you’re part of this transformative experience in Sydney. Your business’s next breakthrough could be just an expo away. ■
Register here
Attend the C&I Expo
THE PETROL AND convenience channel has never stood still. But right now, the pace of change feels different. Faster. More structural. More permanent.
Fuel retailing is evolving into mobility retailing. Forecourts are becoming destinations. And increasingly, it is technology and Foodvenience, not price alone, that will determine which sites thrive in the decade ahead.
Across Australia, we are seeing retailers re-engineer their offers around one central question: how do we make life easier for customers in the moments that matter most?
The answer is no longer limited to speed at the pump or a hot pie at lunchtime. Today’s shopper expects frictionless payment, personalised offers, premium coffee, fresh meals, digital loyalty, clean amenities, fast charging or refuelling options and a reason to return tomorrow. Delivering that experience at scale requires a step change in both systems and mindset. Technology is now the invisible engine room of modern convenience retailing. Artificial intelligence is improving demand forecasting and reducing waste in fresh food. Smart ordering platforms are helping stores keep the right meals in the right fridges at the right time of day at the same price as in store. Digital menu boards are enabling instant day part switching and dynamic promotions. Loyalty apps are moving beyond free coffees to genuine personalisation –recognising patterns, predicting needs and rewarding frequency.
THE NEXT COMPETITIVE EDGE IN CONVENIENCE
Why seamless tech and elevated food experiences are shaping the future of convenience retail.
By Theo Foukkare, CEO, AACS
Behind the scenes, retailers are also deploying computer vision loss prevention tools, automated fuel reconciliation, labour optimisation software and energy management systems that cut operating costs while improving site performance. These investments are not about novelty. They are about protecting margins in an environment where wages, operating costs, rent and compliance costs remain elevated – and where consumers are more value conscious than ever.
At the same time, foodvenience is rewriting the role of the store.
Food is no longer an add-on to fuel; it is the growth engine. Premium coffee, fresh sandwiches and bowls, sushi, pizza, hot chicken, bakery cabinets and healthier grab and go options are driving traffic at everyday part. Importantly, they are also anchoring the channel’s relevance as Australia’s transport mix continues to diversify.
As electric vehicles grow albeit slowly, and emerging low and no emission fuels technology is waiting on the sideline, customer dwell times and site usage patterns will continue to evolve. That creates enormous opportunity for retailers who can convert waiting minutes into high quality occasions. Sites that feel welcoming, modern and easy to navigate - supported by mobile ordering, seamless payment, comfortable seating and smart queuing –will be the ones capturing spend.
But success in this next phase will not be achieved through technology alone.
The winners will be those who integrate digital tools with strong retail fundamentals: great store design, welltrained teams, consistent food execution, safe environments and a relentless focus on the customer experience.
Critically, collaboration across the industry will be essential.
Suppliers are innovating rapidly in ready to eat meals, equipment, packaging and data platforms. Retailers are trialling new formats and operating models. Government also has a role to play – ensuring regulatory frameworks keep pace with changing site roles, evolving energy infrastructure and the technologies shaping tomorrow’s forecourts.
The petrol and convenience channel is uniquely positioned in this transformation. We already own the locations, the frequency, the operational expertise and the customer trust. Few retail sectors touch Australians’ lives as often as convenience does - on the commute to work, during family road trips, after school pickups or late-night stops home.
The challenge now is to build on that privilege.
By embracing technology that simplifies operations, elevating food offers that rival traditional quick service restaurants, and continuing to invest in safer, smarter, more sustainable sites, our industry can cement its role as a cornerstone of Australia’s retail and mobility future.
Convenience has always been about meeting customers where they are. The next era will be defined by how well we anticipate where they are heading next. ■
The Future Is Food-to-Go
Customers are no longer visiting P&C purely for fuel for their car, they’re also looking to fuel their bodies and retailers need to be prepared.
FOR YEARS, FOOD-TO-GO has been described as a trend in petrol and convenience. Something emerging. Something optional.
Let’s be clear: Food-to-Go is no longer a trend. It is infrastructure.
Calling Food-to-Go a trend is like calling fuel a trend in the 1970s or barista coffee a trend in the 2000s. It misunderstands what is really happening in the Australian petrol and convenience (P&C) channel. This is not about chasing the latest menu item. It is about how P&C stores will compete, differentiate and win over the next decade.
Food-to-Go is not a “nice to have”. It is now central to the business model.
Why this isn’t a trend
Trends spike and fade. Food-to-Go has steadily expanded its share of customer attention, floor space, capital investment and operational focus. More importantly, it has changed why customers choose one site over another.
Customers are no longer visiting P&C stores just because they need fuel. They are visiting because they are hungry, short on time, and expect speed, consistency and value. Once that expectation is set, there is no going backwards.
We saw this with coffee. The moment convenience stores delivered café-quality coffee, the bar permanently moved. The same is now happening with hot food, bakery, breakfast and meal solutions.
Food-to-Go is not replacing fuel. It is reframing the reason for the visit.
Competing in a crowded market
Australian P&C retail is under intense pressure: fuel margins remain tight, price transparency is brutal, the future of fuel consumption is and will change more over time, and supermarkets, QSR and delivery platforms are fighting for the same food dollar. In that environment, fuel alone is risky, and impulse alone is limiting. Food-to-Go is one of the few categories that can increase
basket size, build frequency, create emotional connection and differentiate beyond price. Most importantly, it allows operators to own food moments – breakfast, lunch and dinner on the run.
More than menus and equipment
A common mistake is treating Food-to-Go as a product decision rather than a system decision. Success depends on equipment, workflows, labour realities, food safety, waste control, layout, theatre and training. Done badly, Food-to-Go is expensive and damaging. Done well, it becomes a competitive weapon.
The future is not about building kitchens everywhere. It is about scalable, predictable food systems that fit the P&C environment.
Building for the future, not just the present
If I were a retailer, my biggest risk would be building only for today’s customer and today’s competitor. Food expectations are changing fast, and execution takes years, not months.
Winning operators are already asking: What will customers expect in five years, and what do we need to build now to be ready?
That means designing stores and equipment platforms that can evolve, investing in flexible food technologies, testing new formats early, building partnerships, and developing team capability ahead of demand. If you wait until the market is “ready,” you are already late.
Food-to-Go is a long game. The operators who treat it as a strategic pillar today will be the ones ready to capitalise when the next wave of customer expectations arrives.
The future is already here
Food-to-Go is already shaping winners and losers. The question is no longer if it matters. The question is whether operators treat it as an add-on or a core pillar of their strategy.
Because the future of petrol and convenience in Australia will not be defined by what’s in the ground, it will be defined by what you’re serving over the counter.
The future is Food-to-Go. ■
Words Michael Brick, Meris Food Equipment – Managing Director, NAFES – President
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GC Brands notches up a ton
From the bustling docks of Sydney Harbour to managing a diverse portfolio of global brands, GC Brands has built a 100-year-old business on consistent service, adaptability, and evolution.
“I think the common theme across the century is being adaptable to our supplier needs and evolving to meet the market.”
- Anthony King, Chairman, GC Brands
GC BRANDS IS celebrating a century in business, tracing its origins to 1926 when William K. King began as a spot broker on Sydney Harbour. The company has evolved from those early days of managing inventory imbalances into a leading distributor of global consumer brands in Australia.
Anthony King, Chairman of GC Brands, said the business began with a simple but effective approach.
“At the time, irregular ship movements and long lead times created frequent overstocks and shortages. King’s solution was to keep a ledger of these imbalances and brokered deals between wholesalers to balance their inventories, earning a modest commission for each transaction. This entrepreneurial spirit laid the foundation for what would become W.K. King Sales Pty Ltd – and a century later, GC Brands.”
King explained that while the company has grown significantly over the last 100 years, its focus has remained consistent.
“At its core, GC Brands has always been a servicedriven business and over the last one hundred years has evolved to meet the needs of partners, clients, and customers.”
From its beginnings in spot broking, the company became one of Australia’s first food brokerages and gradually expanded into field activation,
brand management, and distribution. In 1996, Grocery Corporation was incorporated to formalise a growing imported portfolio. As the retail sector consolidated through the 1980s and 2000s, W.K. King Sales merged into Strikeforce in 2009, while Grocery Corporation continued independently. In 2022, the company unified under the GC Brands name to reflect its expanded categories, channels, and capabilities.
Today, GC Brands represents internationally recognised products including Nerds, Jelly Belly, Hi Chew, St. Dalfour, Sunsweet, Splenda, Celestial, Toxic Waste, Mike & Ike, and most recently, the French mustard brand Maille.
Memorable milestones
The company has marked a number of notable milestones over its history. King highlighted an early success in the 1940s, when the company’s business model attracted the attention of Letona Peaches.
“They approached W.K. King to represent the brand personally, and according to company legend, he exceeded all expectations – selling a full year’s worth of spot commissions in his very first month. This pivotal success marked the end of spot broking for the business and set the foundation for its transition into Food Broking.”
L-R: CEO Myles Thompson, Commercial Director Jenelle Trisic and Senior Brand Manager Guy Bennett at the GC Brands HQ, in the heart of Manly, Sydney
Another significant chapter began in the 1950s when Bill King Jr. joined the business. He developed a robust field sales and merchandising operation, which became a cornerstone of modern food broking and allowed the company to manage and distribute brands such as Paramount Salmon and Brunswick Sardines. That expansion also enabled landmark product launches, including Pringles for Procter & Gamble, which King describes as “one of the defining achievements in the company’s history”.
Adaptability equals longevity
In order to last a century, a business has to be adaptable to the ever-changing market and that’s exactly what King puts the businesses’ longevity down to.
“I think the common theme across the century is being adaptable to our supplier needs and evolving to meet the market. While doing this we have maintained a great culture of working hard, getting results, and most importantly having fun along the way.”
The business has adapted alongside broader industry changes. King noted that while relationships remain as important as ever, technology and data have transformed operations.
“Intuition still matters, of course, but today it’s backed by data-driven insights that significantly improve demand planning, sharpen inventory optimisation, and reveal growth opportunities in real time. Together, they empower teams to stay agile, respond proactively to market changes, reduce waste, and ultimately maximise profitability.”
Despite rapid changes over the past few years, King says that GC Brands will continue to grow its profile and is ready for whatever is next.
“In 2026, the company aims to announce exciting new partnerships and deliver on ambitious plans with existing partners – setting the stage for another century of success.” ■
The GC Brands Team in 2025
Anthony King's Grandfather – William K. King – founder of W.K. King Sales (later GC Brands), pictured in Sydney’s CBD circa 1930s
Winning The Distributor Group’s 2025 Best New Product Launch of the Year “Novelty” for Nerds Gummy Clusters
The GC Brands team accepting the Award for the Best Confectionery Supplier Under $10m, JB Metropolitan Distributor, 2025
Metcash
appoints new CEO of Foodservice & Convenience
METCASH HAS APPOINTED Bruce Sabatta as CEO of its Foodservice & Convenience business, effective 2 March 2026.
Sabatta joins the role with more than 30 years’ experience across foodservice, food manufacturing, agriculture, commodities, retail and FMCG brands. He most recently spent six years as Chief Operating Officer at Primo Foods, owned by JBS, where he oversaw the company’s transformation into a scaled business with approximately $1.3 billion in revenue, including earnings growth.
Grant Ramage, CEO of Metcash Food, said they are pleased to have Sabatta join as CEO of the recently merged Foodservice & Convenience business.
“He is a high-calibre executive with a strong track record of success.”
Sabatta succeeds Superior Foods founder Craig Phillips, who will move into an advisory role. Phillips said that
the evolution of Superior Foods, and now the Metcash Foodservice & Convenience business, is something he is extremely proud of.
“After 34 years it is the right time to take a step back. I will be remaining close to support the continued growth of the business, initially to assist with Bruce’s on-boarding, and then to help maintain key customer relationships, and also with M&A opportunities as they arise. I would like to warmly welcome Bruce and have confidence that he will help drive this business to even greater success.”
Drakes expands to 70 stores with Millicent supermarket acquisition
DRAKES SUPERMARKETS HAS acquired the Foster’s family supermarket in Millicent, South Australia, taking its network to 70 stores.
The move follows the recent opening of Drakes Mount Gambier, with the company describing Millicent as the next step in its growth across the region. The Millicent store was officially rebranded on 19 January 2026 and is now trading as Drakes Supermarkets.
Roger Drake, Managing Director of Drakes, said he is excited for Drakes to be a part of the Millicent community.
“I can assure you we will provide a wide range of brands that everyone knows and trusts and we will always support local producers and farmers wherever possible.
“Drakes also values the importance of giving back, as we believe the local community contributes to the success of our business every day; and we are committed to supporting Millicent’s community initiatives through our Community Dollars Programme.”
Drakes said the store will offer a full-range supermarket, with a focus on fresh food, pricing and customer service. The business will continue to stock existing customer favourites and will seek to source specific products requested by the community.
Drakes will retain the existing store team, including Store Manager Dave Foster.
“It will be business as usual and our service of taking the customers’ goods out to their vehicles will definitely continue. We have been grateful for the strong support we have received from our staff, suppliers and above all, our customers over the years,” said Foster.
“We will always support local producers and farmers wherever possible.”
- Roger Drake, Managing Director, Drakes
Bruce Sabatta is the new CEO of Metcash Foodservice & Convenience
L-R: Roger Drake and Brian Foster
The hybrid forecourt: Balancing service with efficiency
How a hybrid approach to forecourt operations can deliver the most practical and profitable outcome.
IN 2026, THE global shift toward unattended petrol stations has accelerated, driven by labour shortages, rising operational costs, and an evolving retail landscape. Yet much like the automotive industry’s move toward hybrid vehicles rather than a fully electric future, fuel retailers are discovering that a hybrid approach to forecourt operations delivers the most practical and profitable outcome.
Rather than choosing between fully staffed sites or completely unmanned operations, forward-thinking retailers are adopting a hybrid model – maintaining staffed shop hours during peak trading periods while using Outdoor Payment Terminals (OPTs) to keep fuel available around the clock.
Why hybrid makes sense
Labour challenges remain one of the industry’s biggest pressures. Rising minimum wages and a shrinking pool of staff willing to work overnight shifts make 24/7 staffing increasingly difficult. A hybrid model allows retailers to staff profitably during the day without the cost and complexity of overnight rosters.
Customer experience is also preserved. During staffed hours, customers still enjoy full shop access, promotions, and personal service. After hours, customers can refuel conveniently instead of driving past to a competitor, ensuring loyalty and continuity of trade.
Operational efficiency is another key benefit. Shorter shop hours significantly reduce staffing costs, while OPT integration ensures no fuel sales are lost overnight. Retailers can generate revenue 24/7 without paying wages 24/7.
Safety and security improve as well. Unmanned afterhours operation reduces the risk of harm to staff, as no employees, cash, or tobacco products are accessible during late-night trading.
Finally, hybrid operations provide flexibility. Retailers can adjust staffed hours seasonally or in response to changing trading patterns, extending shop hours during peak periods and scaling back when demand softens –all while maintaining continuous fuel availability.
“Rather than choosing between fully staffed sites or completely unmanned operations, forwardthinking retailers are adopting a hybrid model.”
Market trends
In Australia, major retailers such as Ampol have rolled out self-serve concepts like U-Go across NSW, Queensland, South Australia, and Victoria to future-proof their networks. The hybrid model allows independent and traditional service stations to adopt similar efficiencies without abandoning their shop trade altogether.
Impulse Retailing: Built for hybrid operations
Impulse Retailing has developed seamless Outdoor Payment Terminal integration designed specifically to support hybrid forecourts. The solution is currently compatible with Quest and Invenco FlexPay OPTs, with Compac integration coming soon.
OPT integration connects directly with the Impulse Retailing POS, creating a unified forecourt experience with no manual switching between day and night modes. When the shop closes, OPTs continue serving customers automatically. All fuel transactions – whether processed through the POS during staffed hours or via OPTs after hours – are captured into a single system.
Non-integrated OPT solutions struggle to reconcile pump meters accurately because two different systems control the pumps independently. Impulse Retailing’s integrated solution eliminates this problem entirely –every fuel delivery is captured directly, regardless of whether it originates from the POS during the day or the OPT after hours. All transactions are consolidated into Impulse Retailing’s Day Reconciliation reports, providing complete visibility and accurate pump meter reconciliation every time. ■
AU: 1300 369 755 NZ: 0508 467 857
Metcash to present one-stop-shop offer at the 2026 C&I Expo
Metcash Foodservice & Convenience will be showcasing its unified national offer at the upcoming C&I Expo, highlighting the combined strength of Campbells and Superior Food Services under one integrated business.
“By bringing together Campbells’ wholesale grocery and convenience capability with Superior’s foodservice expertise, the business continues to strengthen its position as a one-stopshop for the channel.”
- Rob Vallis, GM of Convenience, Metcash Foodservice & Convenience
BUILDING ON THE consolidation of the two brands, Metcash Foodservice & Convenience is focused on delivering a simpler, more connected solution for convenience retailers, foodservice operators and suppliers. As the boundaries between convenience and foodservice continue to blur, customers are increasingly seeking partners who can support them across multiple categories with scale, consistency and reliability. The combined Campbells and Superior offer has been designed to meet this need.
Across Metcash’s existing customer base, petrol and convenience retailers and foodservice operators are increasingly drawing on the breadth of the combined offer to support their evolving businesses. From core grocery and convenience ranges to foodservice staples and food-to-go solutions, the integrated Campbells and Superior model enables customers to source more of what they need through a single wholesale partner, while retaining the flexibility required to operate in evolving trading environments.
Rob Vallis, GM of Convenience at Metcash Foodservice & Convenience, said the combined offer reflects how customers are operating today.
“We’re seeing strong demand from petrol and convenience customers and foodservice operators who want simpler, more efficient ways to range, order and operate,” Vallis said.
“By bringing together Campbells’ wholesale grocery and convenience capability with
Superior’s foodservice expertise, the business continues to strengthen its position as a one-stop-shop for the channel.”
At the C&I Expo, Metcash Foodservice & Convenience will demonstrate how the unified business is enabling customers to access grocery, foodservice, food-to-go and back-of-house essentials through a single national network.
Visitors to the Metcash stand will have the opportunity to engage with teams from across both businesses and gain insight into how the integrated offer enhances range depth, improves supply efficiency and supports more streamlined operations, particularly as more convenience retailers expand into fresh and ready-made food.
The upcoming Expo appearance also reflects Metcash’s ongoing commitment to partnership and collaboration. For suppliers, the combined platform offers greater scale, improved visibility and more coordinated opportunities to engage with customers across both foodservice and convenience environments.
As market pressures continue to shape the industry, Metcash Foodservice & Convenience remains focused on delivering practical solutions that help independent businesses remain competitive and future-ready.
The business looks forward to engaging with customers and suppliers at the C&I Expo and continuing to build momentum behind its integrated, customer-focused approach. ■
Over $1.5 million in illicit tobacco and vapes seized in Sydney
TWO MEN WILL face court after police seized more than $1.5 million worth of illegal tobacco and vape products during a joint operation in Sydney’s southwest.
During a search of a warehouse on Schofield Street, Riverwood, Australian Border Force (ABF) officers seized 40,000 branded cigarettes, 601kg of molasses tobacco, 455 pouches of branded loose-leaf tobacco, 3.2kg of unbranded loose-leaf tobacco, 499 packets of nicotine pouches, 185 branded vapes and 2,040 assorted cigarettes.
In January 2026, investigators attached to the Bankstown Region Enforcement Squad, assisted by the State Crime Command Organised Crime Squad and the Australian Border Force-led Illicit Tobacco Taskforce, commenced an investigation into the importation and possession of large commercial quantities of illicit tobacco products.
About 11.00am on Monday 19 January 2026, police and Australian Border Force officers executed a search warrant at a warehouse on Schofield Street, Riverwood.
A 44-year-old man was arrested inside the warehouse. A 26-year-old man was arrested after driving past the premises. During a search of the younger man’s vehicle, officers seized $6,000 in cash and an electronic stun device.
Both men were taken to Campsie Police Station. The 44-yearold was charged with possess commercial quantity of vaping goods. The 26-year-old was charged with recklessly deal with proceeds of crime and possession of a prohibited weapon. Both men were granted conditional bail to appear at Bankstown Local Court on Tuesday 10 February 2026.
Hitex Confectionery appoints Darren Butler as CEO
HITEX CONFECTIONERY HAS appointed Darren Butler, previously Commercial Director, as its new CEO, taking on the role at the start of 2026.
Hitex said Butler has been a key figure in the business during, and following, its acquisition in 2023 by a consortium of FMCG investors. Since then, he has overseen the company’s commercial functions, strengthened contract manufacturing partnerships and led key customer relationships.
“Following the significant re-engineering of the business over the past two years, Hitex is now entering its most exciting phase. We have built a strong platform for growth, and I’m looking forward to leading the business through its next stage of expansion and innovation,” Butler said.
The company said the past two years have included the consolidation of two manufacturing sites into a single, larger facility, enabling further investment in automation, quality systems, product development and talent.
Todd Wilson, Chair of Hitex Confectionery, said Butler’s leadership has been central to the company’s recent transformation.
“Darren has played a critical role in the evolution of Hitex over the past two years. His leadership through a period of major operational change has positioned the business strongly for its next phase of growth, and we are thrilled to have him step into the role of CEO.”
Prior to joining Hitex, Butler held senior roles at Chobani Australia, Gourmet Food Holdings and Bulla Dairy Foods.
Two men, 44 and 26, were arrested during the raids
Darren Butler, CEO of Hitex Confectionery
Raids in WA seize thousands of illicit cigarettes and tobacco
OVER 20KG OF loose tobacco, 74,670 cigarettes, and $87,940 cash were seized in a joint operation by the WA Police and Department of Health.
The enforcement activity focused on the southwest region, targeting convenience stores, tobacconists and other retailers. The action follows a recent State Government announcement of stronger measures aimed at cracking down on the illegal tobacco trade.
Superintendent Steve Post, a senior police officer with four decades of experience, has been deployed to the Department of Health to enhance and expand the Department’s existing compliance capabilities.
Supt Post said the efforts in Bunbury should be considered the new norm for tobacco compliance moving forward.
“This is ultimately about keeping the community safe, and ensuring the criminals involved are met with the full force of both the WA Police Force and the Department of Health.”
The raids follow the WA Government’s new measures to strengthen the state’s response to the illegal tobacco trade.
Shane Giblett, WA Health Director of Tobacco and Vape Regulation, said illegal tobacco posed serious risks to community health.
“By working closer with the WA Police Force, and bolstering our enforcement efforts, we will remove these products from circulation, reducing harm and strengthening protections for Western Australians.”
Investigations by the Department of Health and the WA Police Force remain ongoing in relation to potential charges.
SPAR grows regional NSW presence with Orange opening
SPAR AUSTRALIA HAS opened a new store in Bloomfield, Orange, in the Central West region of New South Wales.
The store, SPAR Bloomfield, is located at 1533 Forest Road within the Orange health precinct and will trade seven days a week from 7:00am to 7:00pm. It offers groceries, dairy, frozen foods, grab-and-go meals and liquor, alongside modern store fittings, refrigeration and a hot food range.
The store is owned by Manpreet Dhanda and Manjit Singh, who opened their first SPAR Express store in Orange in 2020. The pair said they plan to continue investing locally through employment, community sponsorships, donations and in-store fundraising initiatives.
Dhanda said they “are dedicated to SPAR and plan to further expand their retail presence, continuing to meet the needs of local shoppers with convenience and reliability.”
“We’ll continue to meet the needs of local shoppers with convenience and reliability.”
- Manpreet Dhanda, Owner, SPAR Bloomfield.
The raids followed the WA Government’s announcement of stronger illicit tobacco measures
L-R: Manpreet Dhanda, George Blakeley, Jessie Evans, and Manjit Singh
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Viva Energy’s refinery upgrade set to deliver cleaner fuel
VIVA ENERGY HAS officially commissioned a new plant at its Geelong refinery which will create a cleaner ultra-low sulphur petrol.
The Ultra-Low Sulphur Gasoline (ULSG) plant enables the production of petrol that meets Australia’s updated fuel standards, which came into effect on December 15. Under the standards, all petrol grades must contain a maximum of 10 parts per million sulphur, with 95 Research Octane Number petrol limited to a maximum of 35 per cent aromatics.
The new ultra-low sulphur petrol will reduce tailpipe emissions, contributing to improved air quality, public health, and environmental outcomes.
Wyatt said the project was a major milestone for the refinery.
“This investment not only keeps local manufacturing thriving but also enables us to produce the cleanest petrol we’ve ever
manufactured in Australia, reducing vehicle emissions and supporting the latest in vehicle technology.
“We are proud to play a leading role in ensuring Australia’s energy security and contributing to a cleaner environment for future generations.”
The project was part of a $400 million refinery upgrade which included a $150 million committed contribution from the Australian Government, and had more than 300 people work on the project at peak construction over a 27-month period.
The plant includes 29 kilometres of piping and 51 kilometres of electrical cabling, and uses gasoline desulphurisation technology currently operating in around 300 refineries globally. Sulphur removed during the process is converted to elemental sulphur and sold for use in fertiliser products for the Australian agricultural market.
Freedom Fuels to change Brisbane terminal arrangements
FREEDOM FUELS HAS confirmed it will not extend its tenure at the Quantem Pinkenba Terminal beyond January 2026.
From 1 February 2026, the company will continue supplying customers in Southeast Queensland and across the East Coast through a diversified portfolio of third-party terminals under longterm supply agreements.
Freedom Fuels said the move will increase operational flexibility and capacity, supporting reliable supply at competitive prices for wholesale customers.
Mark McKenzie, CEO of Freedom Fuels, said the decision was focused on long-term supply outcomes.
“This is a deliberate and forward-looking decision that strengthens our supply chain and enhances our capacity to serve wholesale customers reliably and competitively.
“By expanding and diversifying our terminal access, we are reducing concentration risk, improving supply resilience, and positioning Freedom Fuels to consistently deliver secure fuel supply at competitive prices, both now and into the future.”
L-R: Scott Wyatt, CEO of Viva Energy, Minister Chris Bowen, Bill Patterson, Refinery Exec GM, and Glenn Lyons, Project Manager.
WA launches $9m funding round for clean energy innovation
THE WA GOVERNMENT has opened a new $9 million funding round under the Clean Energy Future Fund (CEFF) to support clean energy projects aimed at diversifying and decarbonising the Western Australian economy.
Round 4 of the program will offer individual grants ranging from $100,000 to $4 million for projects that test and demonstrate new clean energy technologies and enable broader adoption across the state. The fund has committed $37 million since its launch in 2020.
Amber-Jade Sanderson, Minister for Energy and Decarbonisation, announced the new round during a visit to Electric Power Conversions Australia, a WA business that previously received CEFF funding to retrofit a diesel mining haul truck to full battery electric.
“Western Australia is committed to driving innovation in clean energy
technologies that deliver real emissions reductions and community benefits. This fund is helping local projects turn ideas into action.
“It has supported a variety of clean energy projects including the electrification of mine haul trucks, replacement of diesel generators with battery storage, pumped hydroelectric storage and redeployable solar power plants.
“Investing in clean energy is critical to decarbonising our economy and securing WA’s position as a leader in the transition to net zero,” said Sanderson.
Priority areas for the current round include projects that deliver benefits to First Nations peoples, support green exports and local manufacturing, increase renewable energy supply and network resilience, advance long-duration energy storage, and improve productivity through electrification.
Freedom Fuels announces new EV charging partnership
FREEDOM FUELS HAS entered into an agreement with Halo and Euroka Energy to install electric vehicle (EV) charging infrastructure at selected Freedom Fuels service stations.
Under the partnership, EV charging will be introduced at priority locations across Freedom Fuels’ retail network. The move expands the services available to customers while complementing the company’s existing fuel and convenience offer.
David Sawyer, General Manager – Retail at Freedom Fuels, said the agreement reflects a customer-led approach to the energy transition.
“Our customers are navigating a changing mobility landscape. Our role as an independent fuel retailer is to provide choice, convenience and reliability, no matter their choice of energy.
“Partnering with Halo and Euroka Energy allows us to introduce EV charging in a way that makes sense for the future, while continuing to invest in the fuel and convenience offer that our customers rely on today.”
Halo and Euroka Energy will design, install and operate the charging infrastructure. Rob Wells, Managing Director of Halo Energy Australia, said the rollout reflects their commitment to sustainability and community-focused energy solutions
“We are pleased to join forces with Freedom Fuels and Euroka Energy to develop a comprehensive EV charging network across Queensland, while expanding our global footprint and delivering alternative energy solutions at scale.”
The rollout will occur in stages, with initial installations expected to commence in March 2026 by project delivery partner Elsons. Further details, including site locations, will be announced later.
Individual grants range from $100,000 to $4 million
L-R: Rob Wells, Managing Director of Halo Energy, Johnson Xu, COO of Euroka Energy, David Sawyer, General Manager – Retail of Freedom Fuels, King Wong, CEO of Euroka Energy, and Martin Tsang, CEO and Founder of Halo Energy Ltd
Ampol opens its revamped Eastern Creek service stations
AMPOL HAS OFFICIALLY opened the redeveloped dual Ampol Foodary Eastern Creek service centres on the M4 Motorway in Sydney’s west.
The eastbound and westbound sites bring together multiple quick service food brands, including Hungry Jack’s, Oporto, Boost Juice and, for the first time at an Ampol site, Soul Origin. The centres also include Ampol Foodary convenience retail offers for commuters travelling along the M4.
Kate Thomson, Executive General Manager of Retail Australia at Ampol, said the redevelopment builds on the company’s recent investments in highway service centres.
“The incredible dual redevelopments of Ampol Foodary Eastern Creek is the next step in our investment in premium highway service centres and follows the recent revitalisations of our M1 Wyong and Pheasant Nest sites.
“With over 300,000 vehicles travelling daily on the M4 Motorway, our redeveloped Eastern Creek sites are strategically placed to ensure commuters can refuel and reenergise in the comfort of our world-class facilities.”
Both sites feature new fuel and diesel canopies, indoor and outdoor dining, a children’s play area, enclosed off-leash dog parks, and upgraded amenities for long-haul drivers, including parking, a trucker lounge and showers.
Each site includes 10 new AmpCharge electric vehicle charging bays, including four drive-through bays designed for larger vehicles and EVs towing trailers. The westbound site also features two ABB 400kW chargers, representing the first installation of this technology within the AmpCharge network.
“We’re excited by the firsts that Eastern Creek brings to our network, with Soul Origin opening as part of a new partnership arrangement, and the additional capabilities of our AmpCharge EV charging bays to get drivers charged up and back on the road quicker,” said Thomson.
Viva Energy names new chair as Robert Hill retires
VIVA ENERGY HAS appointed Dr Sarah Ryan FTSE as chair elect following the Honourable Robert Hill AC’s retirement announcement.
Hill’s retirement is effective 1 March 2026, after 10 years as a director and chair, including three years as a director of Viva Energy Holding Pty Limited prior to the company’s IPO.
“After ten years of service to Viva Energy as a Director, and since its ASX-listing as Chair, I’m pleased to hand over these responsibilities to the next generation of leaders.”
Dr Ryan has served on the Viva Energy board since 2018 and has more than 30 years of executive experience across the international energy industry.
She is currently a non-executive director of Transurban, Aurizon Holdings and Calix Ltd, and is a former non-executive director of Woodside Energy and OZ Minerals. She is a Fellow of the Australian Academy of Technological Sciences and Engineering.
Dr Ryan said she is honoured to be elected as the new Chair.
“On behalf of the Board and management I would like to acknowledge and thank Robert for his leadership over the past decade and his commitment to the growth and success of Viva Energy.”
Viva Energy also announced the appointment of Alistair Bell as an independent non-executive director, effective 1 March 2026.
Bell has more than 30 years’ executive experience in international commercial and financial leadership roles. He most recently served as group chief financial officer at Metcash Limited from 2020 to 2024 and GrainCorp Limited from 2010 to 2020. He is a qualified chartered accountant.
“I congratulate Sarah on her appointment as Chair elect. She is well qualified for the task and I am sure she will do well. I also welcome Alistair. With his extensive background in finance and risk, across many sectors including retail, he brings important capabilities and experience to the Board,” said Hill.
Dr Sarah Ryan FTSE is Viva Energy’s new chair
L-R: Kate Thomson, Chris Bowen, Matt Halliday, Sean Stove, and Patrick Luxton.
bp appoints Woodside CEO Meg O’Neill as next chief executive
BP HAS APPOINTED Meg O’Neill, current CEO of Woodside Energy, as its next chief executive officer, effective 1 April 2026.
O’Neill has led Woodside Energy since 2021, overseeing its acquisition of BHP Petroleum International and expanding the company into the largest energy firm listed on the Australian Securities Exchange. She previously spent 23 years at ExxonMobil in technical, operational and leadership roles globally.
O’Neill said that bp plays a critical role in delivering energy to customers around the world and that she is honoured to serve as the company’s next CEO.
“With an extraordinary portfolio of assets, bp has significant potential to re-establish market leadership and grow shareholder value. I look forward to working with the bp leadership team and colleagues worldwide to accelerate performance, advance safety, drive innovation and sustainability and do our part to meet the world’s energy needs.”
Murray Auchincloss stepped down as CEO and director of the Board on 18 December and will remain in an advisory role until December 2026 to support the transition. Carol Howle, executive vice president of supply, trading and shipping, will serve as interim CEO until O’Neill joins.
“bp has significant potential to re-establish market leadership and grow shareholder value.”
- Meg O'Neill, incoming CEO, bp
Southern states to rely on Queensland gas in Q2 2026
THE SOUTHERN STATES on Australia’s east coast will have to rely on surplus gas has from Queensland and storage to meet demand in Q2 2026.
According to the ACCC’s latest gas inquiry report, Australia’s east coast gas supply is expected to be sufficient in the second quarter of 2026, but it said forecasts from gas producers point to a range between a 15 petajoule (PJ) surplus and an 8 PJ shortfall for the east coast gas market in Q2 2026, depending on how much uncontracted gas is exported by Queenslandbased LNG producers.
Queensland is expected to have enough gas to meet local demand, while Victoria, New South Wales, South Australia, Tasmania and the Australian Capital Territory are projected to require an additional 26 PJ during the quarter.
ACCC Commissioner Anna Brakey said some of Queensland’s surplus gas will need to be transported to the southern states to
help fill the forecast supply gap in the second quarter of 2026.
“The gap between gas demand and supply from southern gas sources leading into and through winter has widened in recent years, largely due to reduced production from legacy gas fields and increased demand for gas-powered electricity generation.”
As of Monday 22 December, Victoria’s Iona gas storage facility was estimated to need about 12 PJ of gas injections before May 2026 to replenish stores ahead of winter.
The report said contracted gas prices have remained steady at around $13–15 per gigajoule (GJ) after falling from the high levels seen in 2022–23 and are within expected ranges given LNG netback prices and domestic supply and demand conditions.
Prices offered by gas producers to retailers for 2026 supply fell 3 per cent to $13.56 per GJ in the first half of 2025, while prices offered by retailers to commercial and industrial users fell 5 per cent to $14.43 per GJ.
Queensland’s surplus gas will be transported to southern states
Meg O’Neill, incoming CEO of bp
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We’re excited to welcome you to another bumper showcase of ideas and solutions created for owners, operators, and staff of independent grocery, petrol stations, convenience stores, corner stores, mini-marts, newsagents, and foodservice venues.
Key Benefits of Attending:
• Amazing prizes and supplier deals on offer
• New brands and products, more technology and better equipment
• New Power Stage with FREE category-focused sessions for Retailers
• Two days of networking and business building
• Co-located with AACS Connect 26 (Thursday)
• Bumper goodie bag for first 500 visitors each day!
Free expert-led sessions to demonstrate how you can be doing more business, maximising your systems, improving your offer, and creating a better experience for your customers.
• Retail Crime
• Digital Display Innovation
• Packaged Beverages
• Pet Care
• Hot Food
• Foodservice
• FMCG Recruitment
• Technology for Payments & Pumps
Thursday 19 March
Following the Expo, AACS, the peak body for convenience retailing in Australia, presents AACS Connect 26, the preeminent annual summit where retailer and supplier members come together to hear from leading minds in P&C from across the nation and the globe.
Then everyone is invited to join the party! Connect 26 wraps up three extraordinary days of knowledge sharing, networking and discovery with the unmissable Black-Tie Awards Gala, where the best of the best are acknowledged and success is celebrated in style.
Photo: Blake Photographic
