The Hardware Journal May/June 22

May/June 2022

The Official Magazine of Hardware Association Ireland

HARDWARE SHOWTIME www.thehardwarejournal.ie

SCUFFS DON’T STAND A CHANCE Protect walls in high-traffic spaces with new Dulux Trade Scuffshield Matt.

Its unique formula withstands knocks and bumps from everyday objects, leaving your paintwork scuff-free and looking pristine for longer.

NEW

We promise our paint will give you the perfect colour with a uniform finish and the coverage stated, or we’ll replace it. Visit dulux.ie/promise Terms and conditions apply. Claims must be made within 6 months of purchase. Proof of purchase required. Colour claims limited to 10L per customer. Manufacturer’s tips & instructions must have been followed. The Dulux Promise applies to Dulux; Matt, Soft Sheen, EasyCare Matt, Kids, Kitchens or Bathrooms, or Dulux Trade; Vinyl Matt, Soft Sheen, Diamond Matt or Diamond Eggshell or Dulux Trade product with the Dulux Promise logo on-pack (500ml and larger packs only).

ge sa es m

by Octabuild the 2022/23 course is now open for enrolment with our usual Autumn Training schedule, see page 54.

At the recent Ufemat Conference in London, 11 different countries attended. Included in a full agenda was an invitation for Dublin to host the Conference in 2023. This was later accepted by the board of HAI and will take place around the same time next year. Further details to follow later in the year. See a report on the London Conference on page 23.

Empty homes are currently a blight in many of our streets and younger people have had a raw deal on getting on the housing ladder. Empty homes also present a huge opportunity for the sector to rejuvenate, upgrade and help with our carbon emissions. Our strategy is to continue to lobby government to focus on this market which could provide at least 8,000 badly needed homes, especially for younger people. This would be an intelligent investment and a catalyst for positive change.

We require a breakthrough on this. On page 44 Tom Gilligan outlines the sterling work that Mayo County Council are doing to provide solutions.

In this issue, on page 48, Steve Collinge has a very interesting article on the outlook in the UK for the rest of 2022. Also, Thierry Coeman In a View from Europe – looks at the generational transfer of DIY skills on page 50. We have ACE Hardware Retailer Gina Schaefer looking a retailing `locally’ in the USA on page 40.

From price inflation to staffing, to Covid. From supply flow bottlenecks and from just in time to just in case – and its attendant risks in credit and cash-flow. At this point we are getting used to living with uncertainty.

EO eC th

May/June 2022

m fro

After many stops and starts we eventually hosted The Hardware Show 2022. By most yardsticks it was a great success.

New connections were made, old ones re-ignited and business was done. Both exhibitors and visitors were delighted to meet face to face again and the hall was a buzz of activity throughout. Exhibitors’ stands were excellent, and it was obvious that much thought had gone into them.

In a similar vein the standard of entries to the Innovation Awards was very high. We had 21 enthusiastic entrants put through a “Dragons’ Den” type process with Kilsaran`s KPRO Façade UNO declared the overall winner. The President’s Ball was held in the Osprey Hotel in Naas. For a full report and photographs please see pages 32-37. The proceeds of The President’s Ball and auctions on the night reached ¤5,000 which we have donated to the Red Cross Ukrainian Appeal.

Many thanks to all who contributed for your generosity.

With the unemployment rate at less than 5% - in practical terms full employment, recruitment is a major challenge for all businesses. There are 15 colleges in the country offering courses in the built environment – construction studies, architecture etc. HAI has contacted and had Zoom meetings with several third level colleges recently. Our thinking is that as well as a good choice for a career, working in the sector in a part time/summer role will give students a practical knowledge of the products and businesses that they will be working in, in their future. We have linked the Hardware Jobs website www.hardwarejobs.ie to the colleges websites and are posting with them on social media. In the autumn we will attend careers fairs in conjuction with members. Members should consider bursaries, and sponsoring student societies as a way of promoting their company. HAI are making the contacts and will introduce members to the right people. Also, we have a new brochure highlighting the benefits of careers in the sector – the brochure is available in print and digital format. We also have a recruitment poster in varying sizes which we are in the process of delivering to members.

We hosted the graduation ceremony for the first year of the highly successful Certificate in Hardware Retail and Merchanting on June 3rd, see pages 52-53. Kindly sponsored

Martin Markey Chief Executive Officer - HAI

3

contents FRONT COVER: Hardware Showtime.

Blackchurch Business Park, Naas Road, Rathcoole, Co. Dublin t +353 1 298 0969 e info@hardwareassociation.ie w www.hardwareassociation.ie @hardwareassoc

48

ISSN 2009-5481

news

Published by: Hardware Association Ireland

6

Dulux Trade reveals their latest product innovation - Scuffshield Matt.

Editor: Jim Copeland, editor@hardwareassociation.ie

8

Allied Merchants Buying Association announce new appointment.

10

Portwest - your one-stop shop for staff uniforms.

14

Upgrade completed on MEDITE SMARTPLY’s OSB manufacturing facility.

15

Pipelife Training Academy - Keep up to date and enhance your knowledge.

16

Construction sites bucked the trend in on-site security related incidents -

Editorial/Feature Contributor: Aoife Kinsella, Aoife@hardwareassociation.ie Advertising Manager: Jim Copeland, jim@hardwareassociation.ie Design and Production: Stephen Broad, ConceptRoom, stephen@conceptroom.co.uk Printers: GPS Colour Graphics Ltd, Belfast.

Distribution: MMS Mailing Services, Dublin.

ADVERTISING ENQUIRIES: To advertise in The Hardware Journal and reach the key decision makers in the industry please contact Jim Copeland at 01-298 0969; email jim@hardwareassociation.ie

© 2022 All editorial contents and all advertisments prepared by the publishers and Hardware Association Ireland HAI can accept no responsibility for the accuracy of contributors’ articles or statements appearing in this publication and any view or opinions expressed are not necessarily those of HAI, save where indicated. No responsibility for loss or distress occasioned to any person acting or refraining from acting as a result of the material in this publication can be accepted by HAI, authors, contributors, editor or publishers. The publication of advertisements does not constitute any endorsement

by HAI, authors, contributors, editor or publishers of the products advertised. Readers should take specific advice when dealing with specific situations.

4

Netwatch.

17

Draper Tools helping your customers stand up to weeds.

18

International Tool Industries are excited about adding new brands to their portfolio.

19

Wavin adds Black Cover and Frame to its innovative WAJ following customer feedback.

20

Octabuild Builders Merchant Excellence Awards 2022 - Meet the Judges.

21

HVO biofuel Grant Vortex wins Best Renewable Energy Product at the SEAI Energy Show.

22

Multi-reasons to choose C.K’s new Multitool Accessories.

24

Flogas and Men’s Shed Celebrate ‘Grand National’ with Nina Carberry.

25

Top Tips for launching your ecommerce website.

26

Mannok publishes its 2030 Vision.

May/June 2022

regulars 3

A MESSAGE FROM THE CEO Martin Markey introduces the latest issue of The Hardware Journal.

19

NEW MEMBERS HAI HAI welcomes its newest members.

28

CORPORATE PARTNERS A look at HAI’s corporate partners and the services they offer.

31

HARDWARE ASSOCIATION IRELAND GOLF SOCIETY Results from Blainroe Golf Club May 2022.

46 profiles

features

46 SUPPLIER PROFILE: RHINO DISTRIBUTION

40

LOCAL RETAILING IN THE USA Gina Schaefer, co-owner of ‘A Few Cool Hardware Stores’ highlights their expansion planning decision-making process.

44

VACANT HOMES According to data released by the Department of Housing, Local Government and Heritage, there remains tens of thousands of vacant homes dotted around the country.

48

STEVE COLLINGE Insight DIY’s Steve Collinge predicts a turbulent time is ahead for the sector, with demand for Home and Garden products already being impacted.

50

A VIEW FROM EUROPE Thierry Coeman discusses how home improvement retailers worldwide are exploring new initiatives to engage younger consumers with DIY projects.

56

AB COMMERCE SUMMIT The second of three features reviewing the AB Commerce Summit and the eCommerce insights presented.

The Hardware Show 27

INNOVATION AWARDS HARDWARE/DIY WINNER Laydex reveals their winning product - One Coat Roof Seal.

32

THE HARDWARE SHOW HIGHLIGHTS Read about the highlights of The Hardware Show, including feedback from visitors and exhibitors.

34

INNOVATION AWARDS The winners of The Innovation Awards 2022, which were announced at The Hardware Show.

37

THE PRESIDENT’S BALL The highlights of the evening of good food, networking and entertainment at The President’s Ball.

38

INNOVATION AWARDS OVERALL WINNER Read about the 2022 Innovation Awards Overall Winner - Kilsaran’s KPRO Façade UNO.

42

INNOVATION AWARDS GARDEN PRODUCT WINNER Hygeia Group reveal all about their Nature Safe range after winning Best Garden Product.

43

INNOVATION AWARDS HOME PRODUCT WINNER Solus talk about their Smart Home Technology, winner of the Best Home Product.

May/June 2022

Sales Director Niall Byrne reveals how a laser-sharp focus and great brands and products helped Rhino treble its workforce over 10 busy years.

training 52

HAI CERTIFICATE IN HARDWARE RETAIL AND MERCHANTING A look at how the students received valuable skills and product knowledge in the programme.

54

AUTUMN TRAINING SCHEDULE HAI launches its Autumn virtual training schedule for hardware retailers, merchants and suppliers.

55

CAREERS IN HARDWARE A look at HAI’s latest activities in promoting career opportunities in the hardware industry.

business support 57

GEORGE ARMSTRONG Scanmatix, advises readers on what questions they should ask before choosing a stocktaker.

58

JACK RAEBURN MYNET Security and Fire Ltd, asks if Ireland’s hardware industry is prepared for organised crime.

59

AOIFE WALSH Tom Smyth & Associates, updates readers on the most recent statutory Sick Leave Bill updates.

classified ads 60

A SELECTION OF CLASSIFIED ADS

5

News & Products

DULUX TRADE SCUFFSHIELD MATT The Dulux Trade range includes highly durable products including the Diamond range and new Dulux Trade Scuffshield Matt, as well as specialist products like antibacterial Dulux Trade Sterishield. Dulux Trade paints undergo superior testing against internationally recognised standards.

These tests measure permeability, durability, and colour consistency to make sure trade paints withstand the toughest environments. Some Dulux Trade paints also get independent accreditation and verification including sustainability certification BREEAM and LEED. Launched in 2021, Dulux Trade Scuffshield Matt contains ultimate scuff resistant technology and is available in the full Dulux Trade tinted colour range, including extra deep base colours.

This tough, water-based matt emulsion paint protects walls against scuff marks being left behind from items such as shoes and bags, to help keep walls looking good for longer.

It is also cleanable and offers good stain resistance. Dulux Trade Scuffshield Matt is perfect for use in high traffic areas such as corridors, stairwells and hallways, and busy commercial spaces.

6

May/June 2022

MEDITE makes it real

®

Designers and artists with broad imaginations, architects and specifiers across all of the nations, from wardrobes to beds our quality can’t be denied, one of our innovative products can even be used outside. Outdoor kitchens and games, a summerhouse withstands all kinds of weather all the year round.

Through the heat of the summer into cold winter chill, still a half century later MEDITE makes it real.

Join the MEDITE MDF community online to receive the latest updates. Upload your project images to be entered into a prize draw. Sign up to receive a free gift.

Visit meditemakesitreal.com for more information.

Dreamers welcome!

News & Products

ALLIED MERCHANTS BUYING ASSOCIATION ANNOUNCE NEW APPOINTMENT Allied Merchants Buying Association have announced the appointment of Donnacha Murnane as Head of Retail Buying. “Due to the continued expansion of our group, we created this role, which we feel Donnacha Murnane is ideal for,” said Keith Giblin, CEO of the Group. “His experience in the industry will be a great asset to our team.”

Head of Retail Buying is a diverse role encompassing leading and developing the retail category within Allied Merchants, one of the largest groups in Ireland. Keith highlighted “The role will involve coordinating and supporting negotiations with suppliers in conjunction with category management teams to ensure that as a group, we deliver the best products, brands, prices and terms for our members.”

“The role will involve building relationships and opportunities between our members and preferred suppliers through improved communication and networking with both parties so we can achieve more together” Donnacha brings over 15 years of invaluable experience in retail to the group having worked for Dairygold’s well renowned Retail Division, Co-Op Superstores. He was involved in both operations and sales, and for the last five years held the role of retail buyer.

While working at Dairygold he was elected to perform as Category Manager of the garden category and DIY category for Allied Merchants. “This has given me a great advantage coming into my new role as I have first-hand experience of the challenges and opportunities that exist within our buying group” said Donnacha.

Donnacha graduated in 2004 with a

Donnacha Murnane, Head of Retail Buying at Allied Merchants Buying Association.

BSc in Food Business and has completed a Green Belt in Supply Chain Management and a Higher Diploma in Performance Leadership.

He aims to improve the purchasing activity within the group by adopting a strategy in line with the existing group objectives of adding value, delivering cost savings and driving margin improvement for members.

Allied Merchants Buying Association continues to grow by adding suitably qualified members with volume and expertise across product categories.

With negotiated group purchases of over ¤260m, Donnacha and Allied Merchants look forward the next stage of the group’s strategic growth.

CHADWICKS LAUNCHES FIRST EVER TV ADVERT Chadwicks Group have recently unveiled its first ever television advert. Playing on the Chadwicks brand tagline of ‘Let’s Get It Done,’ the advert showcases Chadwicks as a reliable partner to tradespeople across the country with everything you need to get the job done under one roof.

Taking inspiration from Beethoven’s 5th Symphony and the repetition of ‘done-done-done-done’, the advert dramatises just how Chadwicks helps customers get it done, in a series of different trade-focused scenarios. As well as professional actors, a number of Chadwicks colleagues also took up roles as background artists in the advert.

The ad made its debut on TV on 28th

8

March across RTÉ, Virgin Media, TG4 and Channel 4 and will also feature across YouTube and other video on demand platforms.

A radio campaign is also planned across Newstalk, Today FM and local radio stations including FM104, WLRFM, Limerick’s Live, Galway Bay, LMFM and C103/96FM. With an overall creative investment of ¤400,000, the new Chadwicks advert was developed by Tristan Sellen and the CMS Marketing team and was directed

by Danann/ H2 Films.

Commenting on the campaign, Tara Brennan, Marketing & Development Director, Chadwicks Group said; “We know that for our customers time is

often tight, so they need to partner with a builders’ merchant who understands their business, the challenges they face and the variety of products that they need. This advert aims to celebrate the relationship between Chadwicks and tradespeople across the country and showcases our commitment to helping them get the job done.”

May/June 2022

News & Products

PORTWEST - YOUR ONE-STOP SHOP FOR STAFF UNIFORMS Portwest have been providing uniforms to companies since 1904. Over this time, they have learned many valuable lessons in providing a seamless uniform service. This allows you to ensure that your staff are impeccably dressed, with minimum hassle.

The process starts with a full consultation to determine your requirements and then the Portwest design team will put forward ideas that match your brand. A sizing service can be provided (for 40 or more people) where they will come on site and measure your team, ensuring every employee gets their perfect fit.

They have taken this a step further this year also with the introduction of their Base Scan’N’Fit service, which allows them to scan a team members foot and make bespoke recommendations, including what insole is suitable for the wearer to ensure maximum comfort. Another service offered

by Portwest is ‘man packing,’ meaning they will deliver your uniforms pre-packed with everyone’s name on it.

For larger contracts, there are several bespoke solutions available. These include agreed stockholding, production of custom items, catalogues and more to meet your business

needs. Portwest supply uniforms to more than 200 customers throughout Ireland and you can be assured of always getting the best quality, value and service. For more information about this or any of Portwest’s services, contact them directly on 098 51777 or email sales@portwest.ie

BUILDERS MERCHANT TO THE CORE This month, a new sign went up over six well-known builders’ merchants across Dublin. That sign read ‘CORE’ and with a new slogan ‘We Supply. You Build’ - it officially announced the rebrand of these dedicated and long-standing expert builders providers and tool and plant hire specialists.

CORE is the result of an ambitious growth strategy overseen

by Emma Maye and Alan Hegarty since the couple acquired their first builders’ merchants in Clondalkin village in 2016.

Clondalkin Builders Providers, as it was then known, was widely recognised as a ‘real builders’ merchant’ supplying numerous housing schemes, schools, hospitals and infrastructural projects since it was established in the 1980s.

It is a source of personal pride to Emma and Alan that many of the employees who started with Clondalkin Builders Providers in the 1980s remain with the CORE group today.

CORE CEO Emma Maye says, “Employees are the cornerstone of our business. To use an apt building metaphor, they are the foundation of every business decision we make.

In fact, not just the foundation. They are the mortar holding the bricks of our business together. By valuing our employees and their well-being, we have built a team around us that shares our vision for the future.”

CORE Founding Director Alan Hegarty says about CORE’s future, “CORE’s objective for the future is to continue to invest in our employees and to improve and enhance our customer service. We have maximised our offering to customers in the Dublin area by acquiring builders’ merchants in key locations

10

in Coolock, Blackrock, Ringsend and Kimmage. We hope to continue our growth through further acquisition and to encourage building throughout the Leinster area.”

The CORE group also owns www.build4less.ie one of Ireland’s first eCommerce sites for building materials.

Rachael Blackmore and CORE CEO, Emma Maye pictured recently officially opening CORE builders` providers at it’s rebrand. The company is one of Dublin’s leading builders merchants employing 115 staff across its six branches.

May/June 2022

News & Products

NEW VICE PRESIDENT, HONORARY TREASURER AND BOARD MEMBERS AT HAI Paul Candon (United Hardware CEO) has become Vice President of Hardware Association Ireland (HAI). Senan Foley (Glanbia) is the new Honorary Treasurer.

At a recent board meeting in Galway of Hardware Association Ireland, President Michael O’Donohoe thanked, on behalf of the board, outgoing directors Dave Gavin, Mark Lohan, and Sean Moran for all their dedication and contribution to the board of HAI over many years.

Three new directors, each of whom are well known in the sector, were also appointed - Senan Foley (Glanbia), Eddie Kelly (Brooks/Murdocks), and John Peare (DPL).

HAI would like to congratulate and thank the new incumbents for coming on board and wishes them well.

Paul Candon.

Senan Foley.

YOURPRO ENTERS IRISH MARKET A leading European technology platform that matches qualified local tradespeople and consumers quickly, efficiently and with a guarantee of a quality service has officially launched in Ireland. The platform will initially roll out services across the greater Dublin area with plans to expand throughout the country.

YourPro is investing ¤1 million initially to establish its presence and employ its local team. The company is a technology platform for urgent repairs, home improvements and renovation services connecting consumers with skilled local tradespeople in their area. YourPro has been successfully operating since 2015, with operations across Greece, Cyprus and Portugal, where over 350,000 customers have used it to access qualified plumbers, painters, electricians, gardeners, carpenters and more.

According to the Founder and CEO, Andreas Grammatis, the platform’s success to-date in Europe has been phenomenal and the selection of Ireland as its next market was based on the knowledge that Irish tradespeople are more tech-friendly than many other European markets. Having trialled their services in central Dublin at the end of 2021, they have seen an encouraging response from consumers and tradespeople.

There are over 90 job categories of trades available via the site www.yourpro.ie including renovations, cleaning services, pest control, tiling, painting, plumbing, general repairs etc.

As well as connecting tradespeople with suitable jobs from consumers in their locality, YourPro’s platform streamlines administration, appointments and back-office tasks. Uniquely it also provides each tradesperson with access to a dedicated account manager as well as bespoke market insights so they can grow their businesses and increase efficiency.

12

May/June 2022

2030 VISION

PLANET

Sustainability Strategy 2021 - 2030 PEOPLE

PARTNERS

The publication of our Mannok 2030 Vision is a watershed moment for our business and our employees as we significantly accelerate the progress we’ve made in recent years to transition our carbon intensive business to a more sustainable path.

I am very proud of our many achievements to date, but there is a clear and collective understanding here at Mannok that we must do more to off-set the worst effects of three of the global crises we are all facing - climate change, biodiversity loss and the pollution of our environment. We will play our part to make substantial contributions to forge a sustainable future for our people, our communities and our planet.

— LIAM MCCAFFREY, MANNOK CEO

Our Goals are... ... to keep our people safe and injury free, enhance their mental and physical wellbeing and provide rewarding career opportunities through continuous learning and skills development that will enrich their lives and help all employees achieve their career goals.

... to decarbonise our business by taking measures to significantly reduce our emissions, enhance local biodiversity using nature-based solutions and ensure the efficient and responsible use of limited resources through the deployment of lower emission and innovative technologies, fuels and raw materials.

... to provide the widest possible development and employment opportunities through our local community educational partnerships, be an advocate for responsible sourcing and an industry leader in customer service excellence and innovative lower carbon products

mannokbuild.com/2030vision

News & Products

UPGRADE COMPLETED ON MEDITE SMARTPLY’S OSB MANUFACTURING FACILITY After over a year of transformative investment, the upgrade of MEDITE SMARTPLY’s OSB factory in County Waterford has been completed. This new world class drying, energy and screening system will enhance resource efficiency and asset reliability for SMARTPLY OSB. The crucial upgrade means that SMARTPLY OSB will have an improved output, at a time when demand is high, and is predicted to grow further throughout 2022.

Since 2016, MEDITE SMARTPLY has been focusing on investment and product innovation. An initial investment of ¤59 million was made to the SMARTPLY facility which saw the creation of new forming and finishing lines with a new state-of the art continuous press. This was the beginning of the next generation of SMARTPLY OSB, the panels were smoother, flatter and underpinned by the brands strong environmental ethos. ¤44 million was invested for this latest significant upgrade to the drying, energy and screening facility. The completion of the upgrade is a very exciting stage of development for SMARTPLY OSB. The construction of the biomass energy plant ensures that SMARTPLY will operate on 100% renewable biomass material for process drying and heating.

The completed upgrade follows the successful launch of SMARTPLY SURE STEP, a T&G structural OSB/3 panel with improved slip resistance and durability. This joins a range of

sustainably produced speciality and technical products, from moisture resistance to flame retardance, demonstrating MEDITE SMARTPLY’s consistent innovation and contribution to the future of sustainable building.

SMARTPLY products are made from sustainable, fast-growing timber, only using forest thinnings of new-growth pine and spruce, including the tops which are not used to make any other woodbased product. OSB panels are manufactured by compressing precisely engineered strands of woods with exterior resins at high temperature to create an outstandingly robust, and environmentally friendly structural panel suitable for numerous applications such as roofing, flooring, and timber frame construction.

For more information on MEDITE SMARTPLY, visit: mdfosb.com

SMARTPLY SURE STEP, a T&G structural OSB/3 panel.

VARO OFFERS NEW RANGE OF HAND TOOLS, GARDEN TOOLS AND ACCESSORIES Summer is approaching and Kreator, a Varo product line, is here to help your customers get their homes summer ready.

Kreator’s broad range covers quality hand tools, garden tools and useful power tool accessories. The Kreator brand offers a large number of all-round hand tools, spanning many categories such as cutting, measuring, screwdrivers, pliers, saws, levels, and many more. “Kreator encompasses all the best-selling and sought-after equipment for DIYing as well as an extended assortment of more specialised hand tools for professionals,” says Jeroen Nys, CEO of Varo.

Kreator also carries garden tools as well as sprinklers and garden shears. In fact, anything for watering your garden, trimming, pruning, planting or sawing.

Accessories for power tools are also a key part of the Kreator product line: from drill bits, brushes, staples, nails and sanding

14

paper to grinding discs, milling cutters and saw blades. Kreator accessories are perfectly compatible with the most commonly used brands.

Kreator now offers a series of items for moving and storage such as transport carts, trestles, workbenches, and tool cabinets as well as lasers and safety products including eye protection, hearing protection, dust masks, and more.

Kreator stands for quality material that’s essential to both professionals and hobbyists. So, no more excuses. Time to finish that summer checklist!

For further information, please contact Les Ashley, les.ashley@varo.com or directly on 087 440 8077, www.varo.com

May/June 2022

News & Products

PIPELIFE TRAINING ACADEMY - KEEP UP TO DATE AND ENHANCE YOUR KNOWLEDGE Renewable Heating Systems have become an important area for the building and construction industry. Understanding how to provide these resources, systems and applications is seen as key in meeting the future needs of both commercial and domestic heating.

Expertise is vital to renewables success and so Pipelife are delighted to offer a range of courses that have been specifically designed to provide advanced heating & plumbing, installation courses to building professionals and those selling the products.

This will give a real understanding of the potential for renewable energy sources, installation and their application. Relevant, practical, industry-leading training courses are delivered at their state-of-the-art Academy facilities in Cork or Dublin by fully qualified professionals in a relaxed, informal environment.

The courses are free to attend and will be led by members of Pipelife’s technical team who have a wealth of practical knowledge and installation practices. The programme features a detailed tour of the Pipelife manufacturing facility where visitors are given the opportunity to see first-hand where the products are designed and manufactured.

The courses are available to those merchants selling these products, installers, service engineers, plumbers, architects, local authorities and BER Assessors. By offering a valuable insight into each of the various heating technologies, those who attend the courses will be equipped with the best product knowledge and installation techniques.

This ensures that customers will then be fully informed on the features, advantages and benefits of these products. Pipelife are a registered training provider with Engineers Ireland.

To book your training day with Pipelife please contact them at Ireland@pipelife.com, and 021 4884700 or visit their website www.pipelife.ie/training.

BELLOTA LAUNCH THEIR SAFETY FOOTWEAR CATALOGUE 2022 Bellota, one of the world’s leading manufacturers and suppliers of high-quality hand tools, building products and safety wear continues their commitment to Ireland by launching their Safety Footwear Catalogue 2022.

Bellota, with over 110 years of experience, design and manufacture their safety footwear with everything needed for your customer`s safety and comfort at extremely competitive prices.

Gabriel Villate, export manager for Bellota says “Safety footwear and clothing is a huge and growing market due to strict safety regulations at a national level and at European level as set out by the EU.” Bellota, being at the forefront of safety footwear technology offers over 50 styles of mens and ladies safety footwear covering all industries. All categories are designed with state-of-the-art technology including composite toe caps as opposed to steel, Bi-Density Polyurethane (PU) and Cemented Bi-density May/June 2022

ethylvinylacetate (EVA) in order to improve comfort. Bellota is continuing to raise the bar and has designed “Open Cell”. Open Cell is a Registered Trademark for Bellota’s safety footwear technology based on the use of micro particles of air in the manufacturing of its soles and insoles to achieve maximum lightness and cushioning.

Les Ashley for Bellota says “We are shaping up for another good year in Ireland and we look forward to showing customers our fabulous range of safety footwear. We are also offering our customers modern point-of-sale footwear displays, uniquely designed to show off our footwear products in their best light.” For further enquiries and to guide you on specific requirements, contact Les Ashley on les.ashley@bellota.com, call on 087 440 8077, www.Bellota.com.

Connect with Les Ashley on LinkedIn.

15

News & Products

BUSINESS PREMISES RE-OPENING SAW OVERALL DROP IN SECURITYRELATED INCIDENTS, BUT CONSTRUCTION BUCKED THE TREND Netwatch, a leader in proactive visual monitoring, reports that intrusions and attempted break-ins in the first quarter of this year were down on average 5% compared to the same period in 2021.

However, incidents at construction and related businesses bucked the trend, increasing by 28%.

Colin Hayes, Netwatch Head of Business in Ireland and the UK said: “As works have returned on construction sites, there are more materials and equipment at risk of theft, which could explain the increase in incidents on sites. In contrast other premises are no longer left unattended and so reduce the attraction for attempted intrusions.”

Overall, security activity recorded by Netwatch Intervention Specialists in all sectors shows a 5% decrease, according to Netwatch’s Security Trends Report for the first quarter of the year.

The report was compiled from approximately 5,000 incidents reported by the Carlow-based company during January - March 2022.

During the period, office blocks recorded a 26% decrease. “Office blocks are finally seeing a return to the workplace in the last few months, so systems are now back to being armed outside of office hours only. This would account for the decrease,” said Colin Hayes. He added: “It is important to note that not all incidents we

16

intervene in have criminal intent and in some cases, people may wander innocently into a perimeter of a business premises while they are unoccupied. In these circumstances, our intervention specialists would warn them away to ensure their safety and avoid potential public liability issues for the businesses we protect.”

Unsurprisingly the hours from 6pm to midnight continue to be the most common for attempted intrusions at business premises with almost a third of incidents occurring between those times.

However, the time between 6am and 12noon has shown an increase in activity of 14%.

Saturday remains the most active day of the week, but there has also been an increase of 9% in activity on Mondays.

Colin Hayes said that the Netwatch real-time monitoring technology can help identify the movement and location of trespassers while they are onsite: “We quickly identify the level of threat, issue a real-time audio warning before an intrusion takes place or damage is caused. We can alert the Gardai and site owners, all within a brief period. If any intruder is still in the area when the Gardai arrive, an intervention specialist can help direct them to the suspects still in camera range.”

May/June 2022

News & Products

DRAPER TOOLS HELPING YOUR CUSTOMERS STAND UP TO WEEDS Weeding doesn’t have to be back breaking work for gardeners anymore. The new Draper Tools Long Handled Weed Puller is designed to remove root weeds ergonomically and effortlessly, thanks to its comfortable soft grip and long handle.

Its deep reaching stainless steel claws grab the root and the long shaft means no digging or bending over is required, helping to avoid the back ache often associated with a weeding session.

The Draper weed puller’s design features an innovative spring device designed to remove weeds and reduce the fatigue and strain caused by standard hand operation. There’s also an aluminium shaft making it lightweight and easy-touse as well as durable and long lasting. Like all Draper hand tools, it comes with the brand’s lifetime warranty.

Gardeners will love how easy-to-use this new, high-quality tool is for all. The job of weeding is now more comfortable than ever – making this an ideal item to stock up on for the gardening season.

The Long Handled Weed Puller is just one of several exciting new gardening launches from Draper, look out for other must-haves including a 4-Tier Greenhouse, plus a range of sprinklers and grow bags.

Find more information and see the full range of gardening tools available from Draper at www.drapertools.com

Established 1919

We’re as passionate about quality tools and great service as you are Draper Tools caters for everyone; from DIY enthusiasts through to trade and professional users.

Our tools meet all relevant quality and safety standards and undergo rigorous quality control testing.

Become a stockist today or contact your Draper Account Manager

086 890 4506 cself@drapertools.ie

b2b.drapertools.com

May/June 2022

17

News & Products

ITI ARE EXCITED ABOUT ADDING NEW BRANDS TO THEIR PORTFOLIO International Tool Industries (ITI) are now entering their fourth year in business. They have already got off to a good start in 2022 with a very successful Hardware Show in Citywest showcasing their range of hand tools, power tools and power tool accessories.

Don O’Toole (General Manager) says that he and his team are looking forward to a challenging year and believes that new opportunities will present themselves through the months ahead. “Even though we are living in uncertain times and uncertainty on how this will impact our economy, especially energy-based products, which may curtail consumer spending, we see this as an opportunity. Much like two years ago, when the consumer invested in home improvements, we are fortunate that construction projects are fully operational this year and for a long time to come we hope.”

ITI are excited about adding new brands to their portfolio including SKIL Power Tools and Spear & Jackson Garden Tools, brands that have had a successful history and a vision to regain market share, through their distribution agreement with ITI.

Having heavily invested in inventory, across the complete range of tools, ITI continue to promote their exceptional next day delivery service, something that has been welcomed by their customer. So much so, that ITI was appointed as a preferred supplier to the Allied Merchants Buying Association since January this year and already are having great success in delivering a vast range of products to the member stores.

ITI believe it takes time to position yourself into a new industry, to bring the brands, products, and services to the market, to build up the confidence with your customers and develop a strong working relationship.

They feel that they have certainly achieved this through their pure determination and hard work. Not forgetting the support and reception they received from their long list of loyal customers, of which they are proud to be recognised as a dependable supplier.

For further information please, Tel: +353 (0)47 30650, e-mail: sales@internationaltoolindustries.com, www.internationaltoolindustries.com

SAFE SALE AND USE OF PESTICIDES

18

There is a requirement for all Retailers of Pesticides (Professional and Amateur Products) to register with Department of Agriculture Food and Marine (DAFM) and have a Qualified Pesticide Distributor present during opening hours.

At this time of year sales of Pesticides (Weedkillers, Fungicides and Insecticides) will be an important opportunity for many Hardware Retailers. These products are divided into two categories (1) Products used by professionals (Farmers and Landscape Maintenance Professionals), and (2) Amateur products that are used by Gardeners and Hobbyists.

Regardless of whether your store sells Professional or Amateur Pesticides, the Department of Agriculture (DAFM) require all retailers of Pesticides to register their premises with DAFM. Registration is a simple process – a registration form can be downloaded from the DAFM website – see link below or contact the DAFM on 01 6157552 www.pcs.agriculture.gov.ie/sud/pesticidedistributors/

the FETAC Level 5 Handling and Distribution of Pesticides (Code 5N2466) or equivalent. Details can be found at: https://www.pcs.agriculture.gov.ie/sud/ pesticidedistributors/training/

In addition, a member of staff who is a Trained Pesticide Distributor must be present whenever the retail outlet is open.

The Pesticide Distributor must also be registered with the DAFM. To be eligible to register as a Pesticide Distributor (Professional Use Products), a staff member must first successfully complete

NB: In order to buy Plant Protection Products (PPPs), a premises must be registered with DAFM and a premises tracking number provided to your supplier.

If you are unsure whether your premises is registered, please check with the register available on www.pcs.agriculture.gov.ie/sud/pesticidedistributors/

If your store only sells amateur products, you can qualify to sell these products using a short online course available from IASIS using the link below: https://iasis.ie/NPPD/NPPDInfo.aspx These requirements are part of the European Union requirements contained in the Sustainable Use Directive (SUD). The SUD Directive (Directive 2009/128/EC) seeks to establish a framework to achieve a sustainable use of Pesticides by reducing the risks and impacts of pesticide use on human health and the environment. It introduced new requirements surrounding the advice on sale, storage, supply and use of Plant Protection Products (PPPs).

May/June 2022

News & Products

WAVIN ADDS BLACK COVER AND FRAME TO ITS INNOVATIVE WAJ FOLLOWING CUSTOMER FEEDBACK Wavin has always been known for innovation and for over 40 years one of its leading products has been the Wavin Access Junction (WAJ). This is part of a Wavin sewer and drainage system, providing access to 110mm and 160mm diameter pipe.

Developed and launched in Ireland its attraction spread rapidly to other countries.

Today it continues to be a market leading Access Junction in the Irish market and one of Wavin’s most successful export products.

Now, in response to customer feedback, Wavin has introduced an addition to the WAJ range in the form of a black frame to match the cover of the WAJ110, which adds to the aesthetic options of the system.

Mindful of the drive to ensure visible products are aesthetically compatible with their environment, the WAJ black cover and frame, rolling out in June 2022, blends with black hard landscaping surfaces.

Commenting on the WAJ, Wavin customer, Magna Construction, said: “Everywhere we have a bend or a downpipe, we install a WAJ. With inlets and outlets at the same level it is easy to rod.

WAJ is triple sealed and has a structural integrity that brings peace of mind.”

The Wavin Access Junction range provides access from surface level to a maximum depth of 600mm and is available in 10 flow profiles for the 110mm diameter and in four flow profiles for the 160mm diameter. All are complete with Wafix seals.

The range of flow profiles along with the same inlet and outlet invert level minimises the risk of blockages. All the inlets and outlets have the Wafix triple seal which provides a superior watertight seal whilst facilitating flexibility of installation misalignment up to a five-degree tolerance. The Wavin Access Junction base, riser, cover and frame are manufactured from PVC-U, which is a robust material to meet the requirements of the typical construction environment - for a fit and forget solution.

Other key features and benefits of the WAJ include: -

Multiple options for maximum installation flexibility Fast, easy installation: no wet trades required Lightweight: no lifting equipment required Push-fit shaft sections: one or more can be used to achieve required invert depth Final shaft section can be cut to required length No additional trench excavation required.

The WAJ complies with EN 13598-1:2010 and Building regulations – Part H to maximum depth of 0.6m.

For further information about the WAJ visit wavin.ie or to listen to customer testimonials visit wavin.ie/waj

HAI IS DELIGHTED TO WELCOME ITS NEWEST MEMBERS Bluestone Sales & Distribution 26 Oaktree Business Park, Trim, Co. Meath Contact: Karen Bates Email: kbates@bluestone.ie Phone: 046 9483100 Category: Distributors of BRITA water filters and other leading household brands Fane Valley Stores Units 1-2 Glenavy Road Business Park, 20 Glenavy Road, Craigavon, BT 670LT, Northern Ireland Contact: Thomas Barnett Email: info@fanevalleystores.com Phone: 00 44 78 89538811 Category: Agri Retail

May/June 2022

GRAF Ireland Environmental Ltd Milltown Business Park, Milltown, Co. Galway Contact: Laura Daly Email: info@grafireland.ie Phone: 093 51765 Category: Specialists in water management for construction development and home improvement

Kilcannon Industries Clg Old Dublin Road, Kilcannon, Enniscorthy, Co. Wexford Y21 F5D7 Contact: Ben Bernie Email: kilcannon@cwcwe.ie Phone: 053 9235514 Category: Garden Centre & Gift Shop Kilmihil Hardware Main St., Kilmihil, Co.Clare Contact: Eoin Downes Email: Kilmihilhardware@gmail.com Phone: 065 9050010 Category: Hardware Store

19

News & Products

OCTABUILD BUILDERS MERCHANT EXCELLENCE AWARDS 2022 - MEET THE JUDGES As the competition heats up for the 2022 Octabuild Builders Merchant Excellence Awards, The Hardware Journal caught up with the three strong expert panel of judges to seek their advice for Builders Merchants entering the Awards.

The three judges are well known industry professionals – Liam O’Gorman (chair of the judging panel), Joe Harlin and Mark McCaffrey.

Liam O’Gorman is a former Chairman of the National Insulation Association of Ireland and former Council Member and Chairman of the Irish Building Materials Federation. He also served for over ten years as committee member and two terms as Chairman of Octabuild. Liam was employed for over thirty years at Moy Insulation /Moy Isover (Part of the Global Saint-Gobain Group) in Ireland and UK.

Tips from the Judges - Give yourself the best chance of winning! Read the Awards Brochure in its entirety.

- Read the small print.

- Judges can’t score what’s not there.

- Answer the question you were asked!

- Be concise.

- Don’t just say it, Prove it.

- Make it shine.

- Don’t leave it to the last minute.

For more from the judges visit www.octabuild.ie/judging/

Joe Harlin is very well known to builders’ merchants. He retired from Wavin in 2018 as Business Development Manager after 47 years of service. During that time he spent some years in Saudi Arabia with Wavin Overseas. Outside work Joe was an Inter-County GAA Football Referee and Referee Assessor.

Mark McCaffrey has recently retired as Managing Director of P.McDermott & Sons (Omagh) after 33 years following the acquisition of the business by Grafton Group in December 2021. The business grew significantly during his tenure, becoming one of the largest independent builders’ merchants in Northern Ireland. During this period, the business won multiple Octabuild awards.

Speaking on behalf of the judges, Liam O’Gorman said: “From our experience, we know that there is great work being done in builders merchants` across the island and we look forward to hearing more about this work and meeting the teams responsible at the shortlisted stage. The competition we know will be fierce and we look forward to the challenge.”

Liam O`Gorman, Joe Harlin and Mark McCaffrey.

For more information and to enter the Octabuild Builders Merchant Excellence Awards 2022: UÊ ÀÊ v À >Ì Ê> `Ê iÊi ÌÀ iÃ]ÊÛ Ã ÌÊ www.octabuild.ie/awards UÊ ÀÊi > Êi ÌÀ iÃ]Ê` Ü >`Êi ÌÀÞÊv À Ê>Ì www.octabuild.ie/awards and email awards@octabuild.ie UÊ ÀÊ« ÃÌ> Êi ÌÀ iÃ]Ê` Ü >`Êi ÌÀÞÊv À Ê>Ì www.octabuild.ie/awards and post to Octabuild Awards, Huband House, 16 Upper Mount Street, Dublin 2.

Closing date for entries is Friday, 1st July 2022.

20

May/June 2022

News & Products

HVO BIOFUEL GRANT VORTEX WINS BEST RENEWABLE ENERGY PRODUCT AT THE SEAI ENERGY SHOW Grant’s HVO biofuel compatible Grant Vortex condensing boiler has been awarded ‘Best Renewable Energy Product’ at the SEAI Energy Show 2022.

Renowned for highly efficient, innovative heating technologies and commitment to reducing carbon emissions, this award is the company’s first major recognition for its HVO biofuel compatible Grant Vortex boiler. The product was developed following an investment of over ¤250,000 in R&D which aimed to help existing rural and hard to heat homes reduce carbon emissions and helping to prevent homeowners from incurring the high cost and subsequent disruption to daily life of deep retrofitting.

Grant was also recognised for its innovation in The Irish Times Innovation Awards 2021, where the same product was a finalist in the sustainability category.

A trusted brand for home heating for over 40 years, Grant continues to demonstrate its commitment to sustainable and innovative product development. Founder, Stephen Grant said: “We are delighted that our HVO biofuel compatible Grant Vortex boiler received Best Renewable Energy Product of the Show at the SEAI Energy Awards. Our breakthrough in the research and development of HVO-ready condensing boilers has led the way for us to transform largely into a renewable heating company and we continue to lead the industry in designing and manufacturing heating technologies that offer a low carbon and sustainable home heating solution for homeowners throughout Ireland going forward into the future.”

Niall Fay, Director of Grant said, “Using 100% HVO for heating will help meet Irelands carbon emissions target and result in an 87% immediate carbon reduction. Using this or a percentage blend of HVO with kerosene, will enable rural and hard to heat Irish homes to transition to a renewable green alternative from 100% kerosene at an affordable cost and minimum disruption to their home lives.

Grant is a member of OFTEC, the trade association for the liquid fuel heating sector and David Blevings, their Ireland manager said, “This is a very positive step and reinforces our belief that biofuels have a key role to play in in reducing emissions in the home heat sector. We have continually advised Government that the introduction of a biofuel as a replacement for kerosene is a viable option and should be part of Ireland’s future energy mix.

Replacing kerosene with HVO is a seamless transition for existing liquid fuel users and a simple option for Government to reduce carbon emissions in the off-grid sector. If all the c.700 thousand oil fired homes moved to HVO tomorrow, the annual carbon emissions from the liquid fuel sector would drop from c.3.7 million tonnes to 488 thousand tonnes pa; those substantial savings are available today, not in ten years’ time”.

Grant’s portfolio of heating technologies currently includes HVO biofuel compatible condensing boilers, air to water, air source heat pumps, condensing wood pellet boilers, solar thermal panels, underfloor heating, hot water cylinders and aluminium radiators.

Hydrotreated Vegetable Oil (HVO) is an advanced renewable diesel biofuel derived from 100% renewable waste fats and vegetable oil. While it is a relatively new fuel to Ireland, in Europe and the UK it is used for Marine and Public Transport and to power generators. HVO currently available in the UK and Ireland is manufactured from 100% renewable and sustainable waste derived raw materials and certified via the International Sustainability and Carbon Certification (ISCC) scheme.

Stephen continues, “Over one million liquid fueled homes on the island of Ireland could be decarbonised by installing a HVO biofuel compatible Grant Vortex boiler, especially those who are off the grid and that have poor thermal efficiency. The cost of updating an existing boiler would be approximately ¤500 when matching and changing to a new biofuel burner, however this could be substantially less if the boiler is already biofuel compatible.”

May/June 2022

Ciaran Byrne, SEAI Director National Retrofit, Niall Fay, Director, Grant, Barry Gorman, National Renewables Sales Manager, Grant and Mona Duff, Senior Manager of the International WELL Building Institute.

21

News & Products

BATTERY RECYCLING CAMPAIGN NETS ‘INCREDIBLE’ €520,000 FOR LAURALYNN WEEE Ireland has donated a further ¤40,000 to LauraLynn, bringing its total contribution to ¤520,000 since the partnership first began 11 years ago.

The gift to Ireland’s children’s hospice will provide much-needed overnight respite stays for dozens of children with life-limiting conditions and their families. LauraLynn relies primarily on fundraised income to run its services and the donations from WEEE Ireland since 2011 have helped to provide vital hospice care to children. This includes symptom management and therapies, practical and emotional supports for families, plus end of life and bereavement care.

Since opening its campus in Leopardstown, South Dublin, in 2011, LauraLynn has cared for over 500 children and their families, with more than 340 currently receiving care and support. Every battery recycled by WEEE Ireland goes towards a donation fund to support this vital work. ‘’The funds that we have received from WEEE Ireland as a result of the battery campaign have had such a positive impact on the children and families who avail of LauraLynn’s care and specialised supports,” said Kerry McLaverty, CEO, LauraLynn.

Leo Donovan, CEO of WEEE Ireland, said: “WEEE Ireland is delighted to be part of LauraLynn’s story since 2011. As well as supporting the fantastic work of LauraLynn, recycling batteries plays a huge part in helping protect the environment for future generations.”

WEEE Ireland are continuously encouraging the public to gather waste batteries for recycling and avoid throwing them in household bins. Last year, the equivalent of almost 55 million AA batteries were recycled by households in counties where WEEE Ireland operates. “For the millions of batteries not recycled properly every year, we lose precious elements and important resources. Plus, the hazardous material they release has an impact on human health and our environment,” said Leo Donovan.

MULTI-REASONS TO CHOOSE C.K’S NEW MULTITOOL ACCESSORIES C.K Tools, the hand tools specialist, is extending its trade favourite multitool accessories range with the launch of three new products. With oscillating tools a staple for electricians who work with a variety of materials, C.K Tools’ new multitool accessories include a Carbide Blade (T0877), Scraper (T0878) and Box Cutter (T0880), ensuring versatility and precision for any occasion.

The Multitool Carbide Blade (T0877) is designed for heavy duty jobs and cutting through tough metals such as steel pipework or conduit, as well as damaged fixings such as screws, nails and bolts. The reinforced blade provides great durability and supports the requirement for precise cutting in what can often be tight working areas.

For removing unwanted surface material, the Multitool Scraper (T0878) takes less effort and causes less damage than a manual tool. Its stainless-steel blade provides strength and an easy-clean surface from waste residue. The Multitool Box Cutter (T0880) provides users with quick, clean and precise cutting of one and two-gang sockets in plasterboard, wood and plastic. Its unique

22

cutting guide also allows for more efficient secondary cuts.

The accessories offer great versatility and they also have a universal quick-change fitment to facilitate use with most brands of multitool.

For over 100 years, C.K has been at the forefront of hand tool manufacturing and they develop their products in collaboration with trade professionals, ensuring they are engineered for long-life performance and safety.

Brinley Buckley-Roberts, Product Marketing Executive at C.K Tools, said: “Our multitool accessories range has been a strong performer since we launched it in 2021. We felt it important to deepen our offering further and to provide our customers with a more comprehensive range to cover all eventualities, with the great performance and durability they have become accustomed to with the wider C.K Tools offering.”

For further information visit www.carlkammerling.com or call +44 01758 701070 for more information.

May/June 2022

News & Products

UFEMAT IN DUBLIN IN 2023 At a recent Board meeting of HAI, it was decided to accept an invitation to host the 2023 UFEMAT Conference in Dublin.

Details will be available later this year. The conference was last held in Dublin in 2002.

UFEMAT is the permanent liaison body and centre for relations between national trade bodies and associations representing builders’ merchants and building material manufacturers in various European countries.

Its aim is to promote communications and best practice between member associations, as well as supporting their commercial and economic interests.

At the recent UFEMAT Conference 2022 in London, delegations from 11 different countries attended. In an around the table discussion, it emerged that all are challenged by price inflation in building materials, all are challenged by scarcity of products, and all are challenged by recruiting and retaining staff.

And, in most the demand for our products is still high. Digitisation featured strongly at the conference as did the subject of sustainability.

An interesting takeaway comment from one of the speakers was that “unlike retail, we (builders’ merchants) haven’t lost the personal relationships with our customers.”

Group visit to Tottenham Hotspur’s Ground in London.

John Newcomb President of UFEMAT & Chief Executive Officer BMF.

Ukraine was also foremost in the minds of attendees, Irina Salii, the wife of the CEO of the Ukraine Trade Association, was guest of honour at the conference and a total of £60,000 was donated to charities helping Ukraine.

Those wishing to donate to the Irish Red Cross Ukraine Crisis Appeal can do so at www. donorbox.org/hardware-association-irelandukraine-crisis-appeal or by contacting Martin Markey at HAI directly at 01 2980969, or email martin@hardwareassociation.ie

May/June 2022

23

News & Products

FLOGAS AND MEN’S SHED CELEBRATE ‘GRAND NATIONAL’ WITH NINA CARBERRY Former champion jockey Nina Carberry was the special guest at the prizegiving for the Grand National-themed Flogas/Men’s Shed ‘Reimagine Drogheda’ competition recently at the Millmount Museum in Drogheda.

The ‘Reimagine Drogheda’ competition was created by Flogas as energy partner for the Irish Men’s Sheds Association (IMSA) to commemorate a legendary Irish winner of the 1898 Aintree Grand National named ‘Drogheda’. The champion racehorse was born and reared in Knockbrack House, Drogheda, the site of the head office of Flogas Ireland, and won the iconic race as a 25-1 outsider.

The overall winner was the Ardara Men’s Shed in Donegal.

Using material that included horseshoe nails, timber, Donegal tweed, leather and even bone. The members created a stunning 3D collage in which the media coverage generated by the horse’s surprise win also formed a central part of the piece.

John Rooney, managing director, Flogas Ireland presented members of the Ardara Men’s Shed with the winning voucher for ¤2,500. He said, “Congratulations to the Ardara members on their well-deserved win and a huge thank you to all the other Sheds that submitted top-class entries. The competition struck a chord with the members, and I think it’s because the Grand National is such an iconic race, few others come close. It takes an incredibly special horse to win it and Drogheda was one of those. The competition is a fitting tribute to his memory.”

The regional winners were Drogheda Men’s Shed, Doon & District Limerick, Kinlough Men’s Shed in Leitrim and Tullyallen

Men’s Shed in Louth. Dundalk Men’s Shed and Clane Men’s Shed were joint runners up.

The panel of judges were John Crumlish, chief executive of the Galway International Arts Festival, Vicki Donlon, commercial manager, Horse Racing Ireland, Dom Gradwell, the great grandson of Drogheda’s owner George Gradwell and Flogas brand ambassador, former Olympian David Gillick.

Michael Molloy from Ardara Men’s Shed in Donegal, Nina Carberry, John Rooney, Managing Director, Flogas Ireland and David Gillick, Flogas brand ambassador and one of the competition judges.

WOLSELEY BUYS BACK IRISH BUSINESSES Plumbers Merchant Wolseley UK has bought Irish heating, plumbing, tiling and bathroom businesses Heat Merchants, and the Hevac Group, and their subsidiaries.

The Heat Merchants business comes with Tubs & Tiles, one of the largest tile and bathroom retailers in Ireland, with 12 showrooms nationwide as well as established eCommerce commercial channels.

Heat Merchants, which focuses on the heating and plumbing sector, has 31 branches across Ireland together with a central warehouse and distribution hub in Athlone.

Hevac Ltd. specialises in heating systems to the commercial, industrial, and residential sectors. Its capabilities include large industrial steam systems, underfloor heating, district heating, and renewable energy solutions. Hevac engages with customers from the project concept stage to project delivery.

24

The transaction also includes the acquisition of Tube Company of Ireland Ltd, Polytherm Heating Systems Ltd, Origen Energy Limited and Aluminox Ltd, which are all part of the Hevac Group.

Simon Oakland, CEO Wolseley UK, said: “This is a very exciting announcement for Wolseley as it acquires Heat Merchants, Tubs & Tiles, and Hevac, all well-known brands in Ireland providing a local and personal service, which Wolseley will further build on. Wolseley, itself, is undergoing an ambitious growth strategy through business acquisition and this latest announcement is a key part of this.”

Heat Merchants and Tubs & Tiles have been owned by Wolseley in the past and were sold off in 2010. The acquisition is subject to clearance from the Irish Competition and Consumer Protection Commission.

May/June 2022

News & Products

TOP TIPS FOR LAUNCHING YOUR eCOMMERCE WEBSITE An eCommerce website is quickly becoming a crucial tool for staying competitive in today’s market. Most customers will expect you to have a website – but what if you’ve never launched a business online before?

Giles Greenslade, Business Development Director for eCommerce at Kerridge Commercial Systems (KCS) reveals his top tips for making those all-important first steps into the online domain.

1. Choose a fully integrated solution Choosing a website that can integrate directly into your ERP solution can have great benefits to your business.

Details such as stock and pricing can be passed from your ERP to your online portal in real time. “Regardless of what business you are in, the website should be able to work within your business and provide the synergy needed to realise its full potential. Your company doesn’t want to have to change its processes to work around a non-integrated eCommerce solution!”

2. Select a solution that’s designed for your industry Your eCommerce platform should be easily usable by both your staff and customers. It is beneficial to choose a partner who understands both selling online and your specific industry. An ERP solution not designed for your industry may include numerous options that are completely irrelevant to your specific customer. An industry-tailored content management system will make it simpler to operate day-to-day.

May/June 2022

3. See your website as an extension of your existing business Establishing an eCommerce website is essentially like opening a new branch. It’s not enough just to build a new website. You could have an industry-leading website, but if nobody knows it’s there, then it won`t generate the desired return on investment. Marketing is therefore essential to your website’s success. Any interaction with a customer or prospect should be viewed as a chance to promote your site.

4. Think about your customer service Although an eCommerce site may remove the human element, it still needs to be thought of as another salesperson in its own right. Customers today are better informed than ever before, and a site that passes on knowledge will be seen as a valuable resource in attracting repeat business.

5. Don’t be afraid to try something new eCommerce provides another route to market. The use of online shopping has accelerated exponentially over the past 12 months and is increasing. Mobile and tablet usage underlines the shift in technology application in real-world business operations. The days of having to make a call to source materials while on a job are gone, the ability to find the right items and place an immediate order is now an essential component of business.

For more information on KCS and our range of eCommerce solutions, visit www.kerridgecs.com

25

News & Products

MANNOK PUBLISHES ITS 2030 VISION Mannok has published its sustainability strategy, the Mannok 2030 Vision, which sets out a roadmap for the company to escalate its sustainability drive for the rest of the decade and position itself to achieve net zero carbon by 2050.

The strategy sets out a series of ambitious targets for the company, centered around three key pillars of People, Planet and Partners, which will see significant investment and innovation in each of these core elements in the coming years.

The plans will build on Mannok’s successes in recent years, a time when sustainability has become a priority in every area of the organisation, and the company has gained recognition in the form of multiple awards for its work with the community and educational institutions, as well as its innovation in safety management and ongoing work with biodiversity.

CEO, Liam McCaffrey, explains, “The publication of our Mannok 2030 Vision is a watershed moment for our business and our employees as we significantly accelerate the progress we’ve made in recent years to transition our carbon intensive business to a more sustainable path.

We have had a very successful number of years in terms of improving the business, increasing profitability, investment and employment. As a result, the business is economically sustainable, and we must now build on this for the years ahead.

I am very proud of our many achievements to date, but there is a clear and collective understanding here at Mannok that we must do more; we have a moral obligation to do everything in our power to off-set the worst effects of three of the global crises we are all facing - climate change, biodiversity loss and the pollution of our environment.”

Alongside the decarbonisation efforts, biodiversity and resource efficiency are identified as priorities for the company, with 15 planet-centric targets set out in its strategy.

Working with suppliers and customers, the company will also seek to decarbonise its supply chain, focusing on scope three emissions and responsible procurement, whilst ensuring full transparency on the carbon footprint of its products through voluntary disclosure.

Mannok has committed to attaining internationally recognised best practice standards and establishing a programme of sustainable innovation to bring lower carbon products to its customers.

For more information please visit www.mannokbuild.com

HOWDENS SET TO OPEN SIX DEPOTS IN IRELAND Howdens, one of the UK’s top trade kitchen suppliers has recently opened its doors for the first time in Ireland. The first of six planned trade outlets will be Howdens Sandyford, in the Stillorgan Industrial Estate, Dublin 18. The planned Howdens Irish depots will span circa 10,000 square feet in size and will be supported by the UK infrastructure and digital platform.

The company offers thousands of products directly to trade professionals, including kitchens, worktops, appliances, doors, joinery, flooring, and hardware.

Speaking about the Irish launch, Andrew Livingston, CEO, Howdens, said: “We are incredibly proud to bring Howdens to the Irish market and continue with our trade only model, with local stock availability at every depot.

“Selling only to the trade means we can ensure that our expertly crafted products are fitted to the highest possible standard and enable our locally-managed depots to build long-lasting partnerships with trade professionals in the community.”

After a period of record sales and increased demand for home renovations and refurbishments Howdens joined the FTSE 100 in April this year.

26

In addition to the Sandyford depot, Howdens will also be opening depots in Ballyfermot, Ballymount, Glasnevin, Swords and Bray throughout 2022 and early 2023.

Mark Campbell, Country Manager, Howdens, added: “This is an exciting development in the kitchen industry in Ireland offering kitchens to suit every home, style, and budget, but above all else delivering expert craftsmanship.

“What makes our business model so successful is the powerful combination of locally empowered depot management, and a dedicated supply chain that can deliver our Irish customers an always in-stock offer.”

For further information visit www.howdens.com/ie May/June 2022

Innovation Award Winner

Roof Seal - Next Generation DIY Roofing Liquid Membrane What makes ROOF SEAL stand out?

1. No specialist training required making it a perfect DIY roofing solution.

2. Can be applied in almost any weather condition and is rain safe within 15 minutes.

3. Due to its non-shrinking and non-cracking qualities, ROOF SEAL does not need to be regularly reapplied.

4. Adheres flawlessly to most common roof substrates.

5. It is watertight, permanently flexible, and is an extremely durable barrier coating with a life expectancy of over 25 years.

Visit www.laydex.ie to find more technical details on the ROOF SEAL product range and check out their blog on “How to fix a leaking roof utilising the ROOF SEAL Membrane”.

Get in touch with the Laydex team to discuss ROOF SEAL merchandising options for your store: 01 642 6600.

AWA RD ION T A

022 S2

INNO V

Laydex Building Solutions were delighted to have been awarded Best Hardware/DIY Product at The Innovation Awards at The Hardware Show 2022 for their new innovative liquid roofing membrane ROOF SEAL LIQUID MEMBRANE. ROOF SEAL offers a modern alternative to traditional GRP, PU, silicone, and bitumen roof coatings. The membrane is designed to be used on its own, however, in more demanding situations it can be used in conjunction with a primer, reinforcement mat, and edge & trim sealant.

It’s time to change the DIY roofing game! ROOF SEAL membrane is ideal for waterproofing and repairing flat roofs, pitch roofs (of angles less than 10°), flashing, guttering, corrugated or plate roofing, zinc, steel, fibre cement and façade panels.

HARDWARE ASSOCIATION IRELAND

E

O

AT

L

Supported by:

C

E RO OF S

A

ON

BEST HARDWARE/DIY PRODUCT

CONTACT US sales@laydex.ie May/June 2022

27 27

HAI Corporate Partners

C O R P O R AT E PA R T N E R

CASH MANAGEMENT Brink’s Cash Services Denise McCarthy 1890 474 000 denise.mccarthy@brinks.com www.brinks.com

CREDIT & FINANCIAL MANAGEMENT Credit Risk Brokers James Riordan 01 491 6007 james.riordan@creditriskbrokers.com www.creditriskbrokers.com JPA Brenson Lawlor Ian Lawlor 01 668 9760 ian@brensonlawlor.ie www.brensonlawlor.ie LCMS Ltd Billy Nolan 087 2604625 billy@lcms2.com www.lcms.ie Zero Tax Property Stephen Holmes 01 4584770 info@ztp.ie www.zerotaxproperty.ie

ECOMMERCE AND IT SUPPORT Agility Software Ltd David Malcolm 01 253 0282 david@agility-software.com www.agility-software.com Intact Software Mark Gurney 042 933 1742 mark.gurney@intactsoftware.com www.intactsoftware.com .IE Alan Finneran 01 236 5400 afinneran@weare.ie www.weare.ie Kerridge Commercial Systems Noel Burke 087 1405 483 noel.burke@kerridgecs.com www.kerridgecs.com Magico Orla Cooney 065 6864580 ocooney@magico.com www.magico.com Monsoon Consulting Ed Wyeth 01 4750066 ed.wyeth@monsoonconsulting.com www.monsoonconsulting.com Sales-i Sam Cannon 0044 121 4891070 scannon@sales-i.com www.sales-i.com

28

May/June 2022

HAI Corporate Partners HR SUPPORT

PRINT MANAGEMENT W&G Baird Sam Sharpe +44 (0) 75 8311 9846 sales@wgbaird.com www.wgbaird.com

TSA Consultants Tommy Smyth 021 4634154 tommy@tsaconsultants.ie www.tsaconsultants.ie

RECYCLING SOLUTIONS

INSURANCE

European Recycling Platform Martin Tobin 01 6624040 ireland@erp-recycling.org www.erp-recycling.ie

Dolmen Insurance Brokers Ltd John Bourke 01 8022361 info@hardwarestoreinsurance.ie www.hardwarestoreinsurance.ie

Mil-tek Total Recycling Solutions Cliff Power 083 0044858 ireland@mil-tek.com www.mil-tek.com

LOGISTICS Woodland Group Lee McMullen 01 8111500 lee.mcmullen@woodlandgroup.com www.woodlandgroup.com

SHOPFITTERS / RACKING SYSTEMS

MATERIALS HANDLING tRetail

#WeGe

Henley Forklift Group Ltd Mark Kenny 01 6209200 sales@henley.ie www.henley.ie

PAYMENT SERVICES AIB Merchant Services Owen Ball 087 7715973 owen.ball@aibms.com www.aibms.com BOI Payment Acceptance Eamonn Kelly 1800 806 298 partners@boipa.com www.boipa.com

May/June 2022

Johnston Shopfitters Shane Brennan 01 4190419 sales@johnston-shopfitters.com www.johnston-shopfitters.com OHRA Racking Solutions Seamus Coyle + 44 28 8224 7858 coyle@ohra.de www.ohra.ie Storefit Shopfitters Limited Eamonn Brien 021 4344544 eamonn.brien@storefit.com www.storefit.com

Want to find out more?

Contact us today to become a HAI Corporate Partner info@hardwareassociation.ie or phone 01 2980969

29

News & Products

n w o d l l o r A st . . . e n a l y r memo In 1984 Hardware Association Ireland purchased “Elmville”, as offices in Dundrum, Dublin 14.

These offices were officially opened by then President Charlie Harris ably assisted by several past Presidents, officers and members. A large group attended on the day including several members of the clergy of various denominations who performed blessings. The images below give a glimpse of the activity on the day. The offices remained the HQ for HAI for 30 years until their sale in 2014.

Several members of the clergy of various denominations blessed the premises.

President Charlie Harris sawing through a plank of timber at the opening ceremony.

Several former Presidents including Francis Egan (1950-58 and 1967), centre of the image, made speeches on the day.

Please contact us with any ideas for content but don’t send any original images until we agree same.

With thanks to Michael Rowe, Topline Rowes, Castlecomer for his original suggestion.

A large group of members attended on the day.

Back Row L to R - Joe O`Reilly McQuillan Kelly, Auditor, John Flavin, Bray; Michael Rowe, Castlecomer; Billy Hurley (President 1981-82) Limerick; William Willoughby, Wexford; Jim Goulding, Secretary General HAI, Rory Wilson, Dublin; Jerry McCarthy (President 1989-90) Cork; Joe Daly, Limerick; Se Mulvey, Dublin; Joe Lyster, Athlone; Frank Barrett, Galway; Frank Glynn, Galway; Front Row L to R - Con O`Connor, Cork; Charlie Harris (President 1983-84), Dublin; Joe Nolan (President 1985-86); Mona Hughes (President 1991-92), Dublin; Joe Maher (President 1987-88).

E jim@hardwareassociation.ie T 087 6671361

30

July/August 2019

Hardware Association Ireland Golf Society

After a two year Covid break the Hardware Association Ireland Golf Society (HAIGS) held its first outing in the lovely Blainroe Golf Club in Co. Wicklow.

The Denis Burke Memorial Trophy, kindly sponsored as usual by Bostik, was very well attended with members and guests enjoying beautiful weather and the company of friends old and new.

Class 1 Winner - Kieran Burke with Peter Morrissey, Bostik.

Class 2 Winner - Eddie Kelly with Peter Morrissey, Bostik.

Class 3 Winner - Brian Wogan with Peter Morrissey, Bostik.

Ladies Winner - Breda Phelan with Peter Morrissey, Commercial Director Bostik.

Mens Winner - William Dixon with Peter Morrissey, Bostik.

Second Overall - Les Ashley with Peter Morrissey, Bostik.

The next outing is HAIGS Captain, Bob Boxwell`s Prize, in Ashbourne Golf Club, Co. Meath on Friday June 17th.

All are welcome.

Members and new members are welcome, please contact William Dixon 086 0708761 or Jim Copeland 087 6671361 for details.

RESULTS OF GOLF SOCIETY THE DENIS BURKE MEMORIAL CUP 28th May 2022 - Blainroe Golf Club Sponsored by - Bostik

OVERALL First place Second place Third Place CLASS 1 First place Second place CLASS 2 First place Second place

William Dixon Les Ashley Paddy Brady

Kieran Burke William Wallace

Eddie Kelly James Wallace

37 points 36 points 36 points

36 points 36 points

29 points 29 points

May/June 2022

handicap 37 handicap 22 BB9 handicap 36

handicap 15 BB9 handicap 22

handicap 19 BB9 handicap 24

CLASS 3 First place Second place

Brian Wogan Vincent Hyland

33 points 31 points

handicap 20 handicap 19

LADIES PRIZES First place Breda Phelan Second place Liz Cooke

31 points 29 points

handicap 16 handicap 25

VISITORS First place Second place

Brian Monaghan Greg Gaby

36 points 22 points

handicap 28 handicap 28

Back 9 Front 9

Bob Boxwell Martin Rowe

16 points 19 points

31

The Hardware Show

The Hardware Show 2022 After a few false dawns, The Hardware Show 2022 took place in Dublin’s Citywest Convention Centre on the 24th and 25th of April.

Sponsored by Solus, the event was a huge success.

From the main set up on Saturday to the close of the show on Monday there was a constant hum of business getting done. Many exhibitors and visitors were meeting face to face for the first time in a long time – some since the start of the pandemic.

The show was officially opened by Hardware Association Ireland President, Michael O’Donohoe on Sunday morning and the category winners for the Innovation Awards were announced. Exhibitors` stands were top notch, and it was evident that many had spent much time and effort thinking about what they were going to showcase and the best way to present it.

At the Portwest stand some Irish dancers added a sense of occasion and stamina with several displays of dancing throughout the show.

32

The level of engagement at most stands meant that several had to be re-visited.

The Business Information Group (BIG) carried out market research with exhibitors and visitors at the show. 81% of the 163 exhibitors were fairly or completely satisfied with the show. Meeting new customers - 78%, increasing brand awareness - 74% and meeting current customers - 69% were their three foremost objectives for exhibiting. 79% of them said that they would definitely or probably exhibit at the show again.

Below is a selection of representative vox-pops:

“A wide range of customers attending, well laid out and organised” Aubrey Hutchinson, Westland Horticulture May/June 2022

The Hardware Show

“Excellent event, would recommend to all” Keith Gilroy, Solus

“An excellent opportunity to launch a new brand into the hardware sector.

We got brilliant exposure to the industry” Joe Furey, AEF

“It’s great to be back meeting industry colleagues and customers face to face.

A great opportunity to rebuild relationships and kick start the industry after a few tough years. The energy at the HAI stand is palpable”

The evening continued with comedian Barry Murphy featuring some of his well-known comic creations – and some well received audience involvement. An auction for the Ukrainian Refugee Appeal raised ¤2k on the evening. In total proceeds from the President’s Ball raised ¤5k for the appeal. The night concluded with a performance from the Connor McKeon band.

HAI CEO, Martin Markey said “HAI are very happy with this year’s long-awaited show. And it was worth the wait, as the response from both exhibitors and visitors has been excellent.

The quality of the exhibitor stands and their investment in new products and the visitor numbers so soon after Covid, demonstrates the resilience and future thinking of the sector.”

Caroline McNally, Dulux

Issues with catering have been duly noted and reported to Citywest Hotel for future reference.

BIG also spoke to 293 visitors over the two days. 99% of them said that The Hardware Show was worthwhile or very worthwhile. Looking for new product ideas - 62%, identifying new suppliers - 53% and meeting existing suppliers - 40% were the top reasons for visiting.

Portwest Dancers.

76% of visitors are authorised to purchase with a further 9% with some influence on purchasing. 55% placed orders as a result of the visit. BIG estimate that this would generate sales between ¤11-14 million euro – working out at ¤68k per exhibitor.

Due to the accommodation needs of Ukrainian refugees the ballroom at Citywest was not open to HAI. This decision was taken at short notice by Citywest. Fortunately, ably assisted by Eventhaus, HAI were able to re-locate the President’s Ball to The Osprey Hotel in Naas. At the event over 240 key figures in the hardware sector had the opportunity to socialise and to network. President Michael O’Donohoe opened the evening with a poignant and humourous reflection on the last couple of years and a very hopeful and confident tone for the next few. The evening continued with the presentation of the overall Innovation Award winning trophy to Kilsaran, for their KPRO Façade UNO render product. The award was presented by judging panel chairman, presenter of Home of the Year and architect, Hugh Wallace and award sponsor Denise McCarthy, Head of Sales, Brink`s Cash Services (Ireland) Ltd., the winners are featured on pages following.

Full aisles at The Hardware Show 2022.

Innovation Awards on display.

May/June 2022

33

Hardware Show Innovation Awards

Supported by Brink’s Cash Services, Ireland’s leading supplier of cash handling solutions to Irish retailers. The 2022 Innovation Awards celebrated product ingenuity in Home, Garden, Build and Hardware/DIY. The winners were announced at The Hardware Show with the Overall Winner announced at the President’s Ball.

Overall Winner Kilsaran: KPRO FACADE UNO Hugh Wallace, Chair of Innovation Award Judges, Denise McCarthy, Head of Sales, Brink`s Cash Services (Ireland) Ltd. and Graham Cumberland, Head of Sales, Kilsaran KPRO Facades & Mortars.

Category Winner: Build Product Kilsaran: KPRO FACADE UNO Hardware Association Ireland President, Michael O`Donohoe, Graham Cumberland, Head of Sales, Kilsaran, KPRO Facades & Mortars, Dermot Cowler, Kilsaran, Sales & Account Manager, Ross Kennedy, Kilsaran, Business Development Executive and Martin Markey, Hardware Association Ireland, CEO.

Category Winner: Garden Product Hygeia: Nature Safe Garden Care Hardware Association Ireland President, Michael O`Donohoe, Liam Moloney, Hygeia Sales Team, John Byrne, Hygeia CEO, Declan Fuller, Hygeia Head of Sales, Denise McCarthy, Head of Sales, Brink`s Cash Services (Ireland) Ltd and Martin Markey, Hardware Association Ireland, CEO.

34

May/June 2022

Hardware Show Innovation Awards

Category Winner: Hardware /DIY Product Laydex Building Solutions: Bond it Roof Seal Liquid Roofing Membrane Martin Markey, Hardware Association Ireland, CEO, Denise McCarthy, Head of Sales, Brink`s Cash Services (Ireland) Ltd, John McGillyCuddy, Sales Manager, Laydex, Eddie McCormack, Area Manager, Laydex and Hardware Association Ireland President, Michael O`Donohoe.

Category Winner: Home Product Solus Light Bulbs: Solus Smarthome Technology Hardware Association Ireland President, Michael O`Donohoe, Denise McCarthy, Head of Sales, Brink`s Cash Services (Ireland ) Ltd, Keith Gilroy, Solus, Regional Sales Manager, Hayleigh McLoughlin, Solus, Sales Support, David Glynn, Solus, Territorial Sales Manager, Gary Butler, Solus, Business Development Manager and Martin Markey, Hardware Association Ireland, CEO.

Highly Commended Winners: Build Product Wavin Ireland Ltd: Rootseal Technology in Wavin Sewer Range Martin Markey, Hardware Association Ireland, CEO, Declan Conlon, Sales Manager, Wavin, John Finn, Technical Sales Representative, Wavin, Rodney Keogh, Technical Sales Representative, Wavin, Denise McCarthy, Head of Sales, Brink`s Cash Services (Ireland) Ltd, and Hardware Association Ireland President, Michael O`Donohoe.

Highly Commended Winners: Garden Product EliteForm Manufacturing Ltd: SmartFence Facing Surface Bracket Martin Markey, Hardware Association Ireland, CEO, Martin O`Hare, General Manager EliteForm Manufacturing Ltd, Denise McCarthy, Head of Sales, Brink`s Cash Services (Ireland) Ltd, and Hardware Association Ireland President, Michael O`Donohoe.

May/June 2022

35

Hardware Show Innovation Awards

Highly Commended Winners: Hardware / DIY Product READYDOOR Ireland: Single Door Frame Kit Hardware Association Ireland President, Michael O`Donohoe, Nigel Elliott, Director, READYDOOR, Mark O`Brien Director, READYDOOR, Denise McCarthy, Head of Sales, Brink`s Cash Services (Ireland) Ltd and Martin Markey, Hardware Association Ireland, CEO.

Highly Commended Winners: Home Product Colm Warren Polyhouses Ltd: Bokashi Composter Martin Markey, Hardware Association Ireland, CEO, Denise McCarthy, Head of Sales, Brink`s Cash Services (Ireland) Ltd, Lucie Nováková, Sales Manager, Plastia makers of the Bokashi Composter, Deirdre Warren, Managing Director, Colm Warren Polyhouses Ltd. and Hardware Association Ireland President, Michael O`Donohoe.

Commended Winners: Build Product Xtratherm Ltd: ECO360 Bio-enhanced PIR Insulation Martin Markey, Hardware Association Ireland, CEO, Ciaran Flanagan, Xtratherm, Area Manager, Denise McCarthy, Head of Sales, Brink`s Cash Services (Ireland) Ltd, and Hardware Association Ireland President, Michael O`Donohoe.

Commended Winners: Hardware / DIY Product Sherwin Williams: EcoSeal Re-usable Sleeve System for Sealant Foils Hardware Association Ireland President, Michael O`Donohoe, Denise McCarthy, Head of Sales, Brink`s Cash Services (Ireland) Ltd, Niall Harrison, Channel Head, Consumer Brands Group – Europe, Ronseal (Ireland) Ltd, Emma Stark, Key Account Manager, Ronseal (Ireland) Ltd and Martin Markey, Hardware Association Ireland, CEO.

36

May/June 2022

President’s Ball

President’s Ball The Hardware Association Ireland President`s Ball, kindly sponsored by Ames True Temper, Dulux, Irish Cement and Xtratherm, was held on Sunday 24th April at the Osprey Hotel in Naas. Over 240 people attended on the evening and were treated to an exciting event including a wine reception on arrival, excellent food, entertainment and the announcement of The Hardware Show 2022 Innovation Awards Overall Winner, Kilsaran KPRO Façade UNO.

Hardware Association Ireland President Martin Markey, Hardware Association Michael O`Donohoe addressing the guests Ireland, CEO, was MC for the evening. at The President`s Ball in the Osprey Hotel.

Entertainment on the evening was provided by comedian Barry Murphy.

Hugh Wallace, Chairperson of The Innovation Award Judges announcing the overall winner Kilsaran KPRO façade UNO, with Denise McCarthy, Head of Sales, Brinks Cash Services.

Guests enjoying the evening’s events.

Past Presidents - Traditional gathering of Hardware Association Ireland Past Presidents with the current President at The President`s Ball. L to R back row - Sean Moran (2019-20) Paddy Kelly (2013-14), Michael O`Donohoe, Current President, (2021- 22), John Murphy (2009 -10), Eddie Kelly (2001-02), L to R front row – Jack White (1999- 2000), Joe Maher (1987-88), Kieran Burke (2017-18).

May/June 2022

37

Innovation Award Overall Winner

KPRO Façade UNO wins Best Overall Product at The Hardware Show 2022 Innovation Awards Kilsaran’s latest addition to their KPRO Façade family, KPRO Façade UNO, won the Best Build Product and Best Overall Product at The Hardware Show 2022 Innovation Awards.

KPRO UNO was up against stiff competition with a host of products from across the hardware industry all vying for the prize. A winner in the best build category, UNO went on to win the best overall product award which was announced at the Hardware Association Ireland President`s Ball.

Kilsaran KPRO Façade UNO is a through coloured, decorative, one-coat rendering mortar. It is designed for single coat application to most common brick work and block work substrates. The material is available in 15 aesthetically pleasing colours. UNO render is self-coloured, breathable, weather-resistant and is formulated for both hand and machine application. It is suitable for both residential housing and larger commercial projects.

Commenting on the win, KPRO Technical and R&D Manager Ken Mulkerrins said, “We are delighted to win the best overall product at the awards, UNO is an excellent product and to have it recognised in this way is testament to the product itself as well as the commitment from our KPRO team to continuous product innovation and development “.

Designed, developed and manufactured at Kilsaran’s dedicated, on-site certified R&D laboratories in Co. Kildare, specifically for the Irish climate & Irish market, UNO has many advantages including: U U U U U U

To learn more about our award-winning product visit www.kilsaran.ie/product/kpro-facade-uno/

Increased productivity Excellent workability and adhesion Excellent resistance to wind-driven rain Low maintenance Improved breathability Low shrinkage/good crack resistance

The product has significantly reduced delivery lead times due to Kilsaran`s strategic sales and distribution network serving the entire industry. As a locally manufactured and supplied rendering mortar, KPRO Façade UNO also offers a more sustainable alternative when choosing a rendering mortar system.

One of UNO’s most impressive characteristics is its ability to resist wind-driven rain whilst also remaining breathable.

To explain this further it is important to understand the basic physics behind moisture movement within building materials.

Moisture movement through building materials (permeability) is measured as a Vapour Transmission Rate. This rate describes 38

the ability of a material to diffuse vapour in a similar way that a U-Value describes the ability of a material to transfer heat.

Vapour pressure results where humidity is present on a surface.

Moisture moves from areas of higher vapour pressure to lower Vapour pressure, and this movement is called vapour diffusion.

Warm air can hold more moisture than cool or cold air. This will create greater water vapour pressure on the warm side than on the cooler side of a material. Moisture will move from the warmer air or warmer side and higher humidity side of a building surface (inside) through the building material to the cooler side of the material (outside).

Kilsaran’s UNO formulation was engineered using the correct blend of graded aggregates and binders coupled with the most advanced additive technology to allow it resist wind-driven rain in the most severe conditions, whilst still allowing the building envelope to breathe.

For all KPRO Façade UNO enquiries contact Kilsaran direct at +353 (0)45 482620 or at kproenquiries@kilsaran.ie for a full list of stockists.

Ken Mulkerrins KPRO Technical and R&D Manager.

May/June 2022

Local Retailing in the USA

Planning for Expansion “My next shiny object” There are many factors that can and should go into planning for expansion.

The Hardware Journal asked Gina Schaefer, ACE Retailer, to highlight their expansion planning decision making process. This includes the importance of local community interest that can make a single store operation grow exponentially. Gina is co-owner of ‘A Few Cool Hardware Stores’ with her husband Marc and just recently, thanks to an Employee Stock Ownership Plan (ESOP), her employees.

Shortly after opening our first location in 2003, community members from other parts of Washington DC started petitioning us to expand. We got phone calls, emails, and good old-fashioned letters. It was flattering and terrifying at the same time. We were still figuring out how to operate in one location, how could we possibly expand to two?

But our suitors were persistent, and we found ourselves making a few operational decisions that ultimately allowed us to be in two places at once.

We documented our values to solidify how we wanted our teams to operate.

We were small (but mighty!) and created a fledgling Human Resources program that included an employee handbook, health benefits, interview questions and operational procedures. We asked our current team to help with these tasks and their input was crucial as we continued to grow. Having a baseline to monitor our culture proved invaluable, especially when we opened a store in a city far away.

40

We outlined important criteria that we honour to this day when choosing a new location. a. Situational awareness is key. We look for neighbourhoods with a strong name and some history. We have come to realise throughout the years that a proud, recognised name is synonymous with a strong community, no matter the demographics or average household income. Our first location in Logan Circle had set the gold standard for us. It was a neighbourhood that had a personality that was palpable. It had real character and vision, a raw energy that anyone living there could feel, and a growing population determined to grow a strong sense of place. b. We want as little competition as possible! We factor in boutique businesses, garden centres, pet shops, kitchen stores, big box retailers, etc. We want to make sure that we don’t hurt a small business or run into the side of a big one. c. Finally, there has to be a desire to Shop Local. We want our communities to want to support local businesses. We want customers who, like us, do not want to get into their cars to run errands.

May/June 2022

Local Retailing in the USA

Loyalty is actively encouraged.

The shop local & support local message is constantly promoted in store.

We like walkers – people who stop in on their morning and afternoon dog walks and want to congregate on sidewalks with their neighbours.

On the people side, I monitor and report out twice a year on our turnover rate and pay equity based on gender and race to make sure we are living up to our goal of being a great and fair place to work.

Once we had these bases covered, we could start to focus on some bigger logistics. Should we buy an existing hardware business or start from scratch? We’ve built 10 from the ground up and purchased four. All fourteen of these businesses have come with their own challenges, rewards and lessons. It’s good to let people know you are open for expansion – sellers need to find buyers and if everyone is too tight-lipped, it’s hard to make a transaction happen.

We let landlords, developers, brokers and business owners know that we are open for expansion and acquisition conversations.

We have had two underperforming businesses that we have closed in our 19 years in operation. Both stores had less than 3% profitability and for the amount of work our team does, that wasn’t enough to keep our doors open. As soon as our leases ended in those locations, we exited the building.

Once we sign a new lease or make an acquisition, we bring in our partners at ACE Hardware to help with the store layout and product assortment. We’ve had some funny comments over the years such as “what do people in a city need from a hardware store?”. Well, they need batteries, ladders and lightbulbs just like everyone else!

We also have a captive audience of walkers – folks who want to stop in on their afternoon dog walk or on their stroll to the grocery store. About half of our stores don’t have any parking so we rely heavily on foot traffic.

ACE works their magic with the core assortment of products and we wrap our magic around the practical stuff. Toys, dog treats, colourful pottery and houseplants line the aisles and entice shoppers who don’t need a hammer and nails. It isn’t enough to just have the basics if we want to compete, especially with on-line competition getting stronger and richer. This gives our buying team the ability to focus on trade shows and trade publications outside of the hardlines industry for inspiration. What are they seeing spotlighted on social media platforms like Instagram? What is being shown at big housewares shows? We make this part of their job requirement so our niches can reflect what the community wants and needs outside of traditional hardware departments.

Of course, the expansion part is fun – I call it “my next shiny object”. But the real work starts the day we open for business.

We have standard reporting mechanisms that we monitor daily or weekly as appropriate. Our primary reports include sales per payroll hour which is how we determine our staffing levels, inventory accuracy, gross margin and negative quantity on hand reports.

May/June 2022

There are many factors that can and should go into planning for expansion – I have really just hit the highlights but with the right planning and interest, a single store operation can grow to two and then three or more.

Gina Schaefer is an ACE Retailer and co-owner of `A Few Cool Hardware Stores ` with her husband Marc and now her employees.

They currently have 14 locations that range from 4,000 to 13,000 square feet.

They have expanded from Washington, DC into Baltimore, Silver Spring, Maryland and Gina Schaefer co-owner of A Few Cool Alexandria, Virginia.

Hardware Stores.

They have about 250 employees and will add 50-80 more when their spring/ summer season starts. Of the 14 stores they purchased four and built the rest from scratch. Their revenue average is approximately $3.5 Million (¤3.3 Million) per location.

The company is currently transferring ownership of their stores to their employees through an Employee Stock Ownership Plan (ESOP). Within the next couple of years the staff will have full ownership of the company.

41

Innovation Award Winner

Hygeia takes home green at The Hardware Show Innovation Awards 2022 Hygeia Group, who have been manufacturing garden care, agricultural and veterinary products in Galway for over 80 years, took home the Best Garden Care Product for their sustainable Nature Safe range at The Hardware Show 2022 Innovation Awards.

Chairperson of the judges Hugh Wallace said, “There is so much innovation (from the finalists) particularly when it comes to sustainability.”

Sustainability is at the heart of the Nature Safe range. John Byrne, CEO, Hygeia Group commented: “Since Dr. Donny Coyle founded Hygeia back in 1939, we have gone from strength to strength by ensuring that we continuously innovate to address market needs across our agri, veterinary and garden care sectors, developing effective products at competitive prices. The Nature Safe range is specifically designed to address our customer`s desire for natural and sustainable garden care products. We’re thrilled with the Innovation Award for Nature Safe and this further proves its potential in the Irish market and abroad.”

The Nature Safe Range All products in the Nature Safe range are plant-based and organic, making them completely safe for children, pets, pollinators and wildlife.

One of the most prominent ingredients featured in the range is wild Atlantic Seaweed. Hand-harvested on the local Connemara shoreline in Galway, this ensures there is complete regrowth every three years, making it the most sustainable option for Nature Safe.

Seaweed is well-recognised as an ingredient in food and cosmetics. Nature Safe is now taking it to the next level, using nature to nurture nature, enriching the soil and the plants that we grow and eat with seaweed’s natural micronutrients.

The Nature Safe range includes 11 products, tackling all your customer`s gardening needs from lawn care and plant food to pest control.

Learn more at www.hygeia.ie or on Facebook, Instagram and YouTube.

ORGANIC

TM

Kind to nature, Great for your garden Winner

of Best Garden Product at the Innovation Awards 2022 Enriched with seaweed from the Connemara Coast, our natural garden care range is child & pet safe, as well as pollinator & wildlife friendly.

For sales queries email sales@hygeia.ie or call our head office on (091) 794 722

42

May/June 2022

Innovation Award Winner

NEW Solus Smart Bulb scoops Innovation Award for Best Home Product Solus are Ireland’s leading light once again as they prepare to roll out the new Solus Smart LED range and were thrilled to win the Best Home Product at The Hardware Show 2022 Innovation Awards. The attractive new Solus brand refresh, additional LED lines and innovative Customer Lighting Experience displays are already delivering double digit growth for retailers. Their ‘Planet first’ sustainability initiative makes Solus Ireland’s cleanest and greenest lighting company, lighting the way for connected living and the smart home.

The new Solus Smart LED bulbs puts your customer in complete control of their lighting. They can make any room glow in their favourite colour, control the lights, set timers and schedules with their smartphone and enjoy pre-set modes to support their daily lighting needs. Customers can download the free SolusSmartHome app (iOS or Android), screw or plug in the light, and follow the step-by-step guide in the app to complete the setup and start creating their desired ambiance. The new products conveniently connect to your customer`s existing home Wi-Fi network, and also come with a dual Wi-Fi and Bluetooth chip for easy pairing and a reliable wireless connection.

Solus is a proud Irish company with over 80 years of building customer trust, recognition and reliability. They have been at the forefront of technology and lighting in Irish homes since electricity was first introduced in 1935. The comprehensive

May/June 2022

range of Solus light bulbs include lighting solutions for every light fitting in the home and Solus have now increased the dept of their range with 150 additional LED lines and the new Smart LEDs. The innovative Solus Lighting Centres are also delivering double digit growth in the hardware sector.

After over a year of research and design, Solus found that customers were often overwhelmed by the complexity of choice in the light bulb sector with lots of different considerations including wattage, fitting, product type, energy benefits and more. The new Solus Lighting Centre predicts and answer a user’s questions in a simple friendly way. The customer is brought on a journey with clear visuals and descriptions of each of the light bulbs various shapes including the classic bulb, candle, reflectors, round, specials, fluorescent, wattage guides and fitting options such as bayonet or screw fit. The ‘try me’ button feature is a pioneering move and a first for the lighting sector as customers can see exactly what the bulb looks like when lit.

Solus light bulbs are built to cover all the requirements of the International Standard ISO 9001. They are active participants in the Energy Savings Trust and are members of WEEE Ireland and Repak. Solus led the conversation on the mandatory new European Commission regulations that came into effect this year regarding energy labelling requirements for light sources as part of their Planet First Sustainability Programme.

43

Vacant Homes

Vacant Homes Ireland is in the midst of a housing crisis. According to data released by the Department of Housing, Local Government and Heritage, there remains tens of thousands of vacant homes dotted around the country.

According to Census 2016, in Ireland there were 183,312 vacant dwellings, of which 140,120 were houses and 43,192 were apartments. Of the Irish housing stock total, this vacancy figure of 183,312 represented 12.3%.

In Mayo, there are significant numbers of vacant properties, just lying idle. According to the same Census 2016 there were 10,597 vacant homes, including 1,334 apartments.

There are also 4,855 holiday homes in the county. With increasing rents and with an acute shortage of housing supply for potential homeowners the need to bring vacant residential properties back into use has never been greater.

Although bringing vacant homes back into use won’t completely solve the current housing crisis, their potential cannot be ignored. According to Tom Gilligan, Director of Services with Mayo County Council, chief architect and instigator of www.vacanthomes.ie “It is all about reusing and recycling what we have and maximising the potential in our national housing stock”.

VacantHomes.ie www.vacanthomes.ie is a crowdsourcing website that allows members of the public to record vacant properties.

Mayo County Council is the lead authority delivering the website on behalf of the local government sector. www.vacanthomes.ie also provides advice and assistance for property-owners. Once a property is logged on to the website, an alert is despatched to the relevant Vacant Home Officer. This notification allows the vacant home officer to follow up to try and contact the owner of the property in order to get the dwelling back into use as quickly as possible. A key target in the Government’s Housing for All plan is the creation of a full-time Vacant Home Officer in each of the thirty-one local councils.

The www.vacanthomes.ie web portal has been very successful, right across the country, with over 7,000 properties logged to date. Apart from the obvious benefit of providing much needed housing, bringing vacant homes back into use will breathe new life into communities and will help to sustain and protect our local economy and local services, such as schools and shops.

Schemes available to help bring vacant homes back into use Currently there are a number of schemes available to help owners of vacant homes. These include Repair and Leasing, Buy and Renew and Long-Term Leasing Schemes.

The Repair and Leasing Scheme is intended for owners of vacant homes who cannot afford or are unable to access the finance needed to bring the empty property up to the standard required. The maximum costs of repairs allowable under the initiative for houses/apartments will be ¤60,000, including VAT. For this the property must be provided for social housing for a minimum of at least five years.

There are a number of requirements in relation to the scheme: U the property has to be vacant for at least 12 months prior to submission: proof of vacancy will be required U there has to be a social housing demand for the property U the property has to be assessed as being viable to provide social housing If the property meets these requirements, it will be

44

May/June 2022

Vacant Homes

inspected by the local authority or approved housing body staff who will identify the works that are required to bring the house up to the required standard.

The Buy and Renew Scheme is a companion to the Repair and Leasing Scheme as it allows the property to be purchased as opposed to be leased by a local authority. The focus of this scheme in particular, is around older vacant homes to help tackle the blight of dereliction and help improve the appearance of an area. As with the Repair & Leasing Scheme, the use of the Buy & Renew Scheme is subject to the suitability of the property for social housing, the condition of the property and the cost of remediation.

The Long-Term Leasing Initiative allows owners of vacant properties that are in good condition to lease their properties to local authorities. Leasing under this scheme takes the uncertainty out of being a landlord for terms of up to 25 years. It also provides a guaranteed rental income of up 80% / 85% of the market rent each month (depending on the property type), with no vacancies.

The urgent need to bring vacant homes back into use The current war in Europe has seen an unprecedented number of traumatised people fleeing Ukraine with the Government estimating that up to 33,000 refugees could be seeking accommodation in Ireland by the end of May. This need for accommodation is again highlighting the necessity to bring more and more vacant dwellings back into use. In addition, the rise in homelessness in Ireland with Department of Housing figures showing that in March 9,825 people were homeless, including over 2,800 children. Along with historically low numbers of private rental accommodation being available there is no doubt we are heading into “a perfect storm” of issues impacting the housing market. That is why the need to bring vacant homes back into use has never been greater.

The Vacant Homes initiative not only benefits property owners but communities, local services, including builders / tradespeople. Our local economies will strengthen and be more sustainable as a result of bringing vacant homes back into use.

Other more specific grants and schemes are available to vacant property owners, depending on the type of building, for example thatching grants, heritage grants and SEAI energy grants.

Tom Gilligan, Mayo County Council.

Members of Mayo County Council accepting the Excellence in Business Awards, awarded to Vacant Homes, for the Best Housing Solution to the Housing Crisis 2018. L to R, Gerri Joyce, Senior Staff Officer, Housing Section, Olivia Gallagher, Administrative Officer, HR Section, Tom Gilligan, Director of Services, Housing, Roads & Services Development, Former Councillor and former Chair of the Housing Strategic Policy Committee, Gerry Ginty and Mary Palmer, Staff Officer, Housing, Roads & Services Development.

May/June 2022

45

Supplier Profile

Rhino always delivers for customers Over the last 10 busy years, Rhino Distribution Ltd trebled their workforce. How? Through a laser-sharp customer focus with great brands and products, says Sales Director Niall Byrne.

“Our business model is simple. A relentless focus on customer`s needs,” is how Sales Director Niall Byrne sums up the ethos at Rhino Distribution Ltd. This spirit has propelled the Dublin firm to become a leading supplier to builders merchants, electrical wholesalers, hardware, hire stores and many other sectors requiring a partner who delivers quality branded product fast and at the best possible price.

A fully Irish-owned and operated family business, Rhino has been serving these sectors for over 30 years, putting them first with prompt, friendly personal service.

Brands and beyond “The secret to a healthy business is knowing our customers and offering products and services they trust at prices they can afford. Our policy of offering products that generate a healthy margin for customers is delivering growth,” Niall explains.

Rhino carries a wide range from trusted brands including Stanley, DeWALT, Toolway, Power, Gorilla, Knipex, RST, Eclipse, Spear & Jackson, Sigma and Cetaform.

To meet consumer demand, Rhino has added significantly to its line-up. It’s an ongoing process; researching and selecting only the best quality products, including Irish brands to ensure customer confidence.

The business is always seeking the next opportunity, be it a new product or brand for their portfolio; staying nimble and receptive to an evolving market and customer requirements.

“We offer many ways for our customers to grow their 46

business, not just through our comprehensive range.”

“Customers can also pick up smart merchandising solutions from our experienced sales team. While regular promotions and special offer catalogues ensure we deliver good value.”

All the right moves From the start the company have invested heavily; continually improving service and selection.

For over twenty years, the business has been based at Bluebell, Dublin 12. Originally trading as Rhino Industrial Supplies, the company rebranded as Rhino Distribution Ltd in 2013.

This name change allowed Rhino to pivot and concentrate on wholesaling hand tools, electrical products, power tool accessories and a large range of assorted products for builders merchants, hardware and DIY stores nationwide.

To accommodate the shift, Rhino acquired the premises next door, doubling warehouse capacity to 20,000sq feet, including a new mezzanine level. The business also invested in additional shelving, new forklift trucks and a pallet stacker.

The resulting success is a huge achievement for any company; especially one with no on-site showroom.

Customer feedback drove the decision, recalls Niall.

“Customers told us a showroom was less essential than having additional space to ensure stock was available and delivered efficiently when they need it. Customers know best”. Since then Rhino has enjoyed year on year growth, trebling its workforce in the last ten years.

May/June 2022

Supplier Profile

One of the company’s impressive tool displays.

Streamlined delivery Rhino’s sales, admin and distribution departments collaborate seamlessly to achieve efficient distribution of goods inwards and outwards; a top priority.

“We’re proud that we can offer same day delivery in the Dublin area and next day to all other parts of the country using our distribution partners. Our customers value this reliability and level of service.”

Rhino is set to become even more efficient. “We’re in the process of introducing a new IT system which will streamline operations even more, by including vendor-managed inventory.

Completion should happen this year.”

Agile Rhino Rhino is captained by General Manager Richard Trunk, ably supported by a dedicated team, including Niall and his experienced field sales crew: Noel Quigley, South Leinster; Martin Dowling, North Leinster; Shane Waters, South, and Paul Kenirons, West.

“Our team always listen and look to go the extra mile. As an agile business, we can offer solutions to individual requirements and source bespoke products. Customers really appreciate this unique selling point.”

“We have always used the model of offering a `good, better, best` choice, which serves us and our customers well. Even if we lose a sale initially, we always get it back in time.”

In-house teams provide strong support, for a cohesive, customercentred operation.

Niall says that, “Every day is a learning day. With our dedicated and knowledgeable colleagues, we work together in a family atmosphere.”

The staff’s combined sector experience of over 150 years has weathered the highs and lows. This builds resilience and minimises short-term thinking. “Rhino is here for the long haul”.

Meeting challenges head-on Despite unpredictable times for the hardware industry, Niall confirms that Rhino is looking ahead with confidence. “We face huge competitors with major clout, but our extra-responsive business model and agility gives us great scope to prevail.

The outlook is very positive. Currently, pricing presents a real May/June 2022

challenge, so ensuring stability across our leading brands tops the agenda.”

Reinvestment is key to future-proofing the business.“We’re continually examining everything we do to facilitate customers and exploring ways to improve.”

Technology is playing a greater role, as customers want instant feedback on product availability. The field sales team have tablets providing remote access to stock and account systems, enabling real time ordering and delivery schedules.

Rhino is seeing a move away from `just in time` stocking to having product available where, when and in the quantities required.

Sustainability is at the forefront too. “We’re taking steps to help customers provide sustainable products and actively sourcing eco lines such as the GF range of garden hoses and accessories.”

“And we’re making our operations more efficient wherever possible. For example, recycling cartons in the packing area and fitting LED lighting throughout the premises.”

Niall anticipates that the short and medium term will be challenging, but there are and will be opportunities for companies supplying the housing and home market.

“I am very hopeful for the period ahead, albeit with some bumps on the road. We’re planning for continued growth with further developments in the pipeline. Stop planning and you move backwards, so it`s full steam ahead for Rhino.”

In touch Various communications channels reflect Rhino’s emphasis on customer and industry links. Exclusively for Rhino customers, the www.rhinodist.com website offers the flexibility to order products at any time. A new IT system will enhance this online offering, providing live stock availability creating a seamless service.

The Rhino catalogue and promotional flyers are always well received too, especially in hard copy, Niall notes. “Customers still like to have a physical brochure in their hands to refer to, sometimes well after a promotion ends!”

A longstanding member of Hardware Association Ireland, Rhino regularly participates in networking events, training, conferences and The Hardware Show.

“Being involved with a national representative body greatly facilitates our access to current and potential customers. We see membership as our support for the sector which benefits us all.”

The Rhino USP “Listening to and responding to customers is in our DNA. We have the knowledge, range, price and capability to deliver efficiently. We always do the best for our customers.”

47

Steve Collinge

Is it going to get a whole lot tougher?

We’re facing into some serious economic headwinds which are already beginning to impact on demand for Home and Garden products across the UK. But what’s most fascinating, is that compared to any other previous economic slowdown, everything appears to be different, almost upside-down.

What normally happens when consumer spending is squeezed, is that big ticket, showroom and the larger home and garden projects take the hit first; people decide to delay projects and save their money in case they need it. Often when this happens, consumers continue to paint and decorate and take on smaller projects around the home and garden, because with only a small investment, these projects can transform their homes and gardens and improve their lives.

However, as at May 2022, we’re seeing very little fall off in demand for kitchens and bathrooms and demand for Trade remains consistently strong. For retailers and merchants in this space, we’re continuing to see positive comparisons year on year when compared to pre-pandemic 2019 levels. And yet, day by day, we’re hearing an increasing number of reports from brands and retailers that sales and demand for core, basic Home Improvement, Decorating and Gardening products are experiencing significant declines.

These results do come with a health warning; let’s not forget the impact of the early 2021 lockdown on these businesses and the lack of any restrictions in place in 2022. There are also the serious availability issues experienced in 2021 and the significant, across the board price increases that have already been passed onto customers. These figures do a great job of clouding the situation, making it much harder to get a handle on what is really happening out there.

48

As we know, demand for Home Improvement & Garden (HIG) products in 2021 remained high and was much better than we all expected; due to the lockdowns and the lack of any serious competition for consumer spending. If you assume the two leading competitors to HIG spend are holidays and new cars, then both were put on hold during 2021. Holidays, because of the obvious Covid impact and new cars due to availability. We simply had nowhere else to spend our money and when linked to the additional time we had on our hands due to the lack of any commuting time, there was suddenly a couple of very powerful motivators to drive significant HIG spending.

This year, it’s all changed so quickly and we’ve already seen a significant return to expenditure on leisure, particularly holidays but also money spent in restaurants, museums and tourism, in many cases well above the same period in 2019.

Yet I am receiving regular reports of demand and EPOS (electronic point of sale) sales in steep decline for products associated with the smaller projects and at the same time, discounters like The Range and B&M Bargains are having tough weeks and suppliers are experiencing unexpected declines. Surely in tough times, the discounters come out on top, it’s always been that way?

Based on history what’s currently happening doesn’t make sense. In every previous economic slowdown, kitchens and bedrooms were the first to take the hit, it’s a significant spend May/June 2022

Steve Collinge

and people will usually either put off these projects and save their money for a rainy day or alternatively choose to spend the money on more immediate things including leisure.

My theory I do have a theory which is being borne out with almost every conversation I have and every new set of retailer results that are published. My theory and to be fair it is a huge generalisation, is that the population is falling into two very distinct halves.

Firstly, there are those who have benefited and continue to benefit from the experience of the last two years. They have been able to increase their cash savings, in fact they continue to save money every month by not commuting. As house prices rise, they are cushioned by increasing equity in their homes and as a result of these factors, they are barely affected by the increases in utility bills and food inflation. They are continuing to spend on their homes and gardens as they did in 2020 and 2021; they are moving house, investing in kitchens and bathrooms, having extensions built, all of which require significant investment and most importantly, require the Trade.

Not only that, but there is still money available for holidays, it’s no longer a choice between a new kitchen or a holiday, they’re doing both.

The other half of the population who in actual physical numbers significantly outnumber the better off homeowners, were not able to save money during the last two years, as many jobs were lost or furloughed.

What is the outlook for the remainder of 2022?

So the big question now, is what is the outlook for the rest of the year? Here’s my view:1. Trade will continue to be the driver for the majority of 2022, as the backlog of work remains high across almost all trades, although similar to 2021, demand is likely to soften as the year progresses.

2. Showroom will follow a very similar pattern, but it will get much tougher when the next round of utility increases hits.

To attract the volume mid to bottom end of the kitchen and bathroom market, the retailers are going to have to work hard and I mean fight really hard to persuade potential customers that 2022 or early 2023 is a good time to buy.

3. Own label and price entry products will become increasingly important as consumers save money by trading down - we’re already seeing this in food and many other categories like power tools and pressure washers where share is already shifting to own label.

4. Premium brands may have to seriously revisit their strategies for 2022, to ensure they remain relevant and can justify their price/quality position.

5. The big-box retailers and even the discounters are going to find it increasingly tough as the year progresses. The fall-off in demand is already hitting their most profitable categories including Paint, Decorating Accessories and Gardening.

6. Stock holding will become a greater problem as the year progresses. Retailers and manufacturers have invested heavily in stock over the last 12 months, particularly those sourcing from the Far East and many warehouses are already bursting at the seams. A fall-off in demand to this extent wasn’t forecast and this will be an increasingly big problem as the year progresses.

7. Many manufacturers are seeing factory volumes falling at a time when factory costs are escalating, meaning it’s going to become increasingly important for these businesses to secure similar volumes to 2021.

8. Second and third placed brands (both retailers and manufacturers) in any of our sectors will be squeezed as the bigger players flex their muscles, reduce prices to secure the volume and take the oxygen out of the market.

In Conclusion

In the case of these consumers, disposable income was always limited and a significant proportion of this has now been taken away by the increase in utility bills and food inflation. It is these consumers, who are no longer investing in their Homes and Gardens. They’re not buying the paint and garden products from Hardware & DIY stores, they’ve not buying products from The Range or B&M and they’re even limiting their spending on Amazon, Alibaba and eBay. And it’s beginning to hurt and I mean really hurt the retailers and manufacturers.

May/June 2022

With these challenges, I strongly recommend Home and Garden businesses to batten down the hatches and revisit their strategies, as we have a choppy 12-18 months ahead of us.

Trade will remain the engine of growth and we still have 3-6 months of positive showroom sales, but volume of the core Decorative, Home and Garden categories will not come easily.

For manufacturers and retailers it’s now more important than ever to invest in both your brands and price, to provide solid and robust reasons why consumers shouldn’t trade down to cheaper price entry competitors. At the same time, it’s critical to demonstrate the value of your proposition both to customers and consumers, push and raise awareness of innovation like never before and remember for a retailer or merchant, footfall is everything.

Steve Collinge is an international speaker, influencer, retail commentator and is Managing Director of Insight Retail Group Ltd and executive editor of Insight DIY. You can follow Steve on LinkedIn and Twitter.

49

A View From Europe

The Learning Academy in DIY & Trade Exactly one year ago, Thierry Coeman’s essay Hammertime, about the future of the Home Improvement store was published. The essay described, through the S.M.I.L.E.D. model (Share-Meet-Interact-LearnEnjoy-Discover), among other aspects, the causal connections for the present and future upheavals in Hardware, DIY and Trade.

Home Rejuvenation One of the crucial analyses in the essay, described the generational transfer of DIY skills. Generations X, Y, Z grew up in the digital world and as a result, all leisure activities for the current generation are done through the computer and via large scale social media channels. For almost a decade, children have been experiencing leisure in a completely different way from how their parents did. DIY behaviour has been dramatically effected; all the more so during and after the pandemic. Nowadays, how to do chores is learnt via YouTube, in a virtual world - instead of a fun and instructive chat and precious exchange with a parent, grandparent or guardian, by trial and error.

The consequences of these upheavals are unprecedented: for today’s youth, DIY is no longer appealing; on the contrary, for the majority of the target group, DIY is a ‘must-do’, a duty that they prefer to outsource,even though it may seriously impact their home budget.

you may use any tools and accessories on hand as well as several workbenches and rely on competent support and advice from the OBI experienced craftsmen on site in order to complete your project.

The greatest experience comes at the end: you leave the chippings and return home with your creation with a sense of accomplishment and a willingness to return.

In March 2022, OBI opened its Machbar in Cologne, which is positioned as an ‘Discovery & Experience Workshop’. In a pedestrian street, you just may pop into the store to experience for free, the enjoyment of creating your vegetable garden or spice tub that you may take home to your city apartment within an hour. The investment is substantial as the Machbar is located in a high street area. This said, the major merit for OBI is to interact with the passer-by who may be dreaming about renovating their kitchen or bathroom, but is unsure how to accomplish or even where to start.

Learning Curves Which companies have picked up this message and converted it into a concrete plan? It is encouraging to see that some of the world`s leading players in Home Improvement have started or even enhanced, their existing working groups to fulfil their educational role and function. OBI Germany, Kohnan Japan, Bunnings Australia and Belgian Repair & Share, together represent four outstanding cases of practice. These leading organisations have not hesitated to investigate via trial & error how they, within their existing business model, can enthuse the youth to undertake DIY and odd jobs again.

OBI Germany, the German Home Improvement market leader (market share 18% with a turnover close to ¤4bn) recently launched the concept of ‘Werkstatt’ in seven pilot stores.

Werkstatt is an instore Workshop area operating on 40m².

Whether you want to assemble a cupboard, a wine rack or repair a workpiece, Werkstatt allows you to rent the entire space for less than ¤3 per half an hour. During that time slot

50

May/June 2022

A View From Europe

Teeners at the Café These learning curves don`t only need to focus on starting a new project. It also may be a repair which contributes to the circular and sustainable economy.

Second-hand and vintage are popular with young people. But what about their knowledge of how to repair broken things?

The Belgian organisation ‘Repair & Share’ started a couple of months ago the ‘Repair Teens’ project which is specifically aimed at young teenagers between twelve and fourteen. The project runs ‘Repair Cafés’, a place where young people repair things together free of charge. That can be anything from furniture and electrical appliances to toys. Repair & Share works together with schools to enhance educational value and creativity. The attitude of giving broken things a new life fits in perfectly well with the circular economy of the future which is part of a larger mission conducted by the European Commission (Zero Waste Economy). The experience also puts the focus on promoting technical jobs as a repairer or maintenance technician.

DIY Studio for kids Kohnan Shoji, Japan, (number three with 10% market share Turnover ¤3.7 bn - 481 stores) opened its first DIY studio, under licence of Kidzania in September 2020.

The studio is located inside the mall of Koshien Mitsui Lalaport and invites kids to discover and make their own coasters whilst using an assortment of DIY equipment at their disposal.

Japanese demographics have been struggling for years with a declining birth rate and a rising aging population. With such in-store efforts, Kohnan management is undoubtedly on the right track to reconnect younger generations with DIY.

This philosophy still applies to the present DIY clinics, creating a safe space for learning and exploring. Facing the Covid challenges, Bunnings came up with a virtual DIY live series, hosted via Instagram.

During this period, the Australian retailer launched ‘Little Bunnings’, an online game and colouring-in activity that brought kids into a Bunnings scene where they could find hidden items around the store. It kept kids engaged with the Bunnings brand as well as its team, as they could click on a team member icon to provide them hints on how to play.

All these activities are promoted across a range of platforms including social media, instore marketing as well as through third party websites, schools and other community forums.

“Through brand engagement and educational interactions instore, Bunnings invests in embedding memories with customers of all ages.“, says Mike Schneider, Managing Director Bunnings. “As kids grow into teenagers and adulthood, we better understand how to engage and support the generational bond with our customers. And when one day, they will move to their first home, we trust that Bunnings will be front of mind when they have to buy their first toolkit or patch their first wall, Little Bunnings is a big issue!

From a pure management point of view, there is a lot to be learnt from DIY workshops.

It’s all about understanding what happens inside the mind of customers and recognising the role in investing in meaningful initiatives that guide customers throughout their life cycle.

The pandemic has presented a huge test for DIY-retailers.

Home Improvement retailers need to actively adapt their strategies and seize the opportunities to develop educational programmes for the youth, tomorrow’s customers.

Little Bunnings The market leader in Australia and New-Zealand (340 stores Turnover ¤8.3 Bn) is by far the world pioneer in educational programmes for kids as the company has been hosting workshops for more than two decades. Back then, the idea behind the kids’ workshops was to give children the opportunity to learn basic DIY skills.

May/June 2022

There are plenty of big-name entrepreneurs with ambition to ensure their future.

Let’s trust they will find inspiration in the above-mentioned business cases.

No one can predict the future of our business; for sure kids are willing to be part of it.

It’s Hammertime!

51

Training

HAI Certificate Graduation Day After nine months, nine modules, 4 Product Knowledge modules, the students of the inaugural HAI Certificate in Hardware Retail and Merchanting completed their learnings, and their hard work was rewarded at the Graduation Day.

CERTIFICATE HARDWARE RETAIL AND MERCHANTING The 2021/2022 students, their mentors, and some of the tutors of the HAI Certificate joined the HAI team at The Osprey Hotel on the 3rd of June to celebrate the students’ successful completion of their learning. Each student was presented with their Certificate of Completion by Mark Filgate, Octabuild Board Member, HAI CEO Martin Markey and HAI President Michael O’Donohoe.

While all students displayed excellent commitment to their learning, it was decided by the tutors and HAI team to present William Kenny from Lambert’s Homevalue Hardware as The Student of The Year, and Jamie O’Mahony from Walsh’s Homevalue as High Achieving Student, for their ongoing display of commitment to their learnings.

Student of the Year William Kenny, Lambert’s Homevalue Hardware, with HAI President Michael O’Donohoe, Octabuild Board Member Mark Filgate, and HAI CEO Martin Markey.

HAI would like to congratulate all students for their successful completion of the HAI Certificate, and wish them all every success in their careers: Anthony Markey - Brooks Timber & Building Supplies Ltd Jamie Hamill - Grahams of Monaghan Zach Perkins - Grahams of Monaghan Sean Whitty - Kehoe Marine Ltd Kristian Moss - Kehoe Marine Ltd William Kenny - Lambert’s Homevalue Sean O’Keeffe - Morris’s Builders Providers Grace O’Mahony - Morris’s Builders Providers David O’Brien - Murdock Builders Merchants Glen Daly - Murdock Builders Merchants Sean White - Rooneys Homevalue Paul O’Carroll - Skerries Hardware and Pet Centre Cian Doherty - TJ O’Mahony Ballymount Michelle Moloney - TJ O’Mahony Oranmore John Donegan - Topline Murphy & O’Connor Nathan O’hEithir - Topline O’Connor Jamie O’Mahony - Walshs Homevalue 52

High Achieving Student Jamie O’Mahony, Walsh’s Homevalue Hardware, with HAI President Michael O’Donohoe, Octabuild Board Member Mark Filgate, and HAI CEO Martin Markey.

May/June 2022

Training

The students and mentors are all reported growth in their confidence in their role, whether it’s in interacting with customers and answering their questions, or making suggestions on operations and instore promotions. It was this Confidence Through Knowledge that contributed to the students success.

WITH THANKS TO OCTABUILD AND ITS MEMBERS FOR THEIR SUPPORT

The full list of modules completed by students are: Personal Development: Communication Skills Selling Skills Customer Service Credit and Financial Management: Understanding Basic Finance Credit Control In-Store Management: Stock Control Merchandising Essentials Marketing and Promotion: Digital Marketing and Social Media Management Skills: Teambuilding and Team Leading Product Knowledge In addition to their modules the students also attended a number of Product Knowledge modules. Presented by experts and suppliers in their respective sectors, these modules gave the students an overview of the key FAQs they might face from customers. The modules covered were: Paint and Décor – Kevin Coghlan Timber Products – Michael Minchin, Glennon Brothers Garden Products – Niall Nugent, Ames True Temper Heating & Plumbing – Declan Conlon, Wavin

May/June 2022

As always, Hardware Association Ireland thanks Octabuild and its members for their ongoing support as official sponsor of the HAI Certificate in Hardware Retail and Merchanting 2021/2022. As a group of major Irish building material suppliers - Dulux Paints Ireland, Etex Ireland, Glennon Brothers, Grant Engineering, Gyproc, Irish Cement, Kingspan Insulation and Wavin Ireland - Octabuild is committed to promoting the benefits of high quality, Irish manufactured products for the building, construction and DIY sectors.

2022/2023 Enrolment is now OPEN If you have an employee or employees who are new to hardware retail/merchanting, and are looking for formalised training in the area to help refine their skills for the future of their career, contact Aoife at aoife@hardwareassociation.ie or call 01 2980969 about enrolling your team today.

53

Training

Virtual Classroom Training Schedule HAI is pleased to launch its Autumn 2022 virtual classroom training schedule, with half-day workshops in topics including Credit Control, Selling Skills for hardware retailers/builders merchants, suppliers and distributors.

Date

Course Title

Trainer

Location

Course Duration

Cost (HAI Member)

Cost (Non-Member)

Sept 6th

Credit Control – Basic Collections

Declan Flood

Virtual

Half Day

¤120*

¤150*

Sept 7th

Creating a Selling Environment In-store

Terry Harmer

Virtual

Half Day

¤120

¤150

Sept 8th

Advanced Credit Control

Declan Flood

Virtual

Half Day

¤120*

¤150*

Sept 14th

Customer Service Excellence

Terry Harmer

Virtual

Half Day

¤120

¤150

Oct 6th

Digital Marketing and Social Media

Greg Fry

Virtual

Half Day

¤120

¤150

Oct 18th

Consultative Selling Skills (Suppliers)

Terry Harmer

Virtual

Half Day

¤120

¤150

Nov 1st

Leadership and Communication Skills

Noel Davidson

Virtual

Half Day

¤120

¤150

Nov 3rd

Stock Control

Keith Harford

Virtual

Half Day

¤120

¤150

Nov 9th

Merchandising Essentials

Keith Harford

Virtual

Half Day

¤120

¤150

* For anyone who wishes to attend both Credit Control workshops, you can avail of the full-day rate of ¤210 (HAI Member) or ¤270 (Non-Member).

For more information about all our courses visit www.hardwareassociation.ie/training-and-development.

To book places or for queries about any of our upcoming training courses please contact Aoife Kinsella at aoife@hardwareassociation.ie or call 01 2980969.

54

May/June 2022

Careers in Hardware

Careers in Hardware Hardware Association Ireland (HAI), as part of its ongoing campaign to promote progression and development in the Hardware/DIY industry, has launched a campaign working with careers advisors, universities and employers nationwide to promote career opportunities in the industry.

As part of this campaign HAI has published a Careers in Hardware booklet, with details of career opportunities in retail/ merchanting and supply/distribution for employers to make available at their trade counters or offices.

A poster has also been produced for HAI members to promote career opportunities in their stores and businesses.

are/ ardw y. the h ls industr a ers in Care g materi in d il u ie b ejobs. ar .hardw www

If you would like a copy of this poster to display in your store to promote your job opportunities to visitors, then email aoife@hardwareassociation.ie.

This brochure will help guide skilled jobseekers, students and graduates looking for advice on how to find new career opportunities, while promoting the benefits of choosing a career path in the sector.

This brochure is available in printed and digital format, if you would like copies for your business please email aoife@hardwareassociation.ie.

HAI has also recently started engaging with Careers Advice offices in universities nationwide, promoting career opportunities in the industry to graduates. HAI will work with employers and employees in the industry to promote career opportunities via careers events, fairs, presentations, and other activities in universities nationwide.

Over the coming months HAI will be in touch with members nationwide about collaborating and promoting career opportunities to students, graduates and jobseekers alike.

If you are an employer, and have any vacancies you would like to promote, contact aoife@hardwareassociation.ie today about advertising your vacancies on www.hardwarejobs.ie.

May/June 2022

55

AB Commerce Summit

AB Commerce Summit Convert and Fulfil In the last issue of The Hardware Journal we shared some of the insights presented at the AB Commerce Summit, which took place in March this year in Co. Laois. In this issue we look at the next stage of the day, which covered the Convert and Fulfil stages of the customer acquisition funnel.

Copywriting and SEO Tips John Caldwell, Director of Success at ABC Digital, took to the podium first to offer his quickfire masterclass on copywriting and Search Engine Optimisation (SEO) Tips, starting with a reminder to delegates: “People assume that if you’re not on page one of an online search engine, you don’t exist”.

In the online world retailers have two to three seconds to engage customers in an online search. If they don’t see what they’re looking for the first time, they will move onto something else, change the keywords/phrases they use to search, and that’s where you could lose your opportunity.

John went on to say the best solution to this is having the right content on your website, and this can be done through good copywriting practice. It’s up to the copywriter to generate attention-grabbing content that’s well-optimised for SEO so that it ranks well.

He concluded by presenting his Copywriting tips to delegates: U Know your reader U Ideally keep content conversational U Make sure spelling and grammar are correct U Use short sentences U Make sure the text is easy to read U Promote benefits, not features U Always have a call to action

Graphic Design – Some Key principles Magico’s Erin McGrath was up next with her checklist of key principles in graphic design to help retailers in developing their websites, ezines, online advertising and other communications: U Hierarchy and Emphasis - Use larger/bolder fonts.

U Balance and Alignment - The use of colour, size and texture to create balance, give content form and stability and help guide the viewer through the page.

U Contrast - Making things pop! Make things stand out from the page and being more memorable, helping guide the viewer’s eye to more important information U Repetition – Having repetition unifies the strength in a design and helps people remember content or key features U Colour - Colour affects tone and mood, and helps to communicate on an emotional level with customers U ‘White’ Space – (It doesn’t always have to be white!) This gives the content more breathing room on the page and helps highlight the more important pieces of information.

56

In the next issue we will conclude our feature on the AB Commerce Summit with a review of the final session of the day, covering Loyalty and Retention.

Panel Discussion - Future of eCommerce The second session concluded with a panel discussion on the future of eCommerce featuring Paul Montwill from Magico, eCommerce consultant Martin McElhinney, Ciaran Crean from Mick’s Garage, and Paul Walsh from Adhere Digital.

Rising costs was a key theme. When pressed about growing acquisition costs, Martin McElhinney noted that the best solution is to increase the lifetime value of a customer and get the cost of acquisition of a new customer down. Good customer service is key to repeat customers, said Ciaran Crean, who noted that personalisation is the way forward. Supply Chain issues were also covered with the lasting impacts of the Suez Canal blockage, Covid-19, Brexit, and now the ongoing conflict in Ukraine causing huge disruption. “It’s an incredibly uncertain time.”, said Ciaran, who noted his own experience of two significant price increases from one supplier in one week. It’s an ongoing challenge, maintaining customer relationships while protecting profit margins.

Recruitment remains a universal challenge for retailers, with the hunt for the right people with the right eCommerce skillsets an ongoing issue for retailers trying to move forward and remain competitive in the changing landscape of the marketplace. Martin McElhinney recommends looking within first - someone with an understanding of the business and a hunger for it to grow.

Paul Montwill pointed out that the list of requirements in vacancies are growing all the time, and advises retailers to be realistic about what they’re looking for and be conscious that these are humans who can’t do the jobs of 20 people! The session concluded with a look at international opportunities that eCommerce opens up for retailers.

“There’s always an opportunity with your product once you can get it off the island cost-effectively” said Ciaran, noting Google Shopping and other tools as useful options.

May/June 2022

Business Support IN PARTNERSHIP WITH

GEORGE ARMSTRONG CEO at Scanmatix

Ten questions that will help you choose the right stocktaker George Armstrong, CEO at Scanmatix, advises The Hardware Journal readers on what questions they should ask before choosing a stocktaker.

If you’ve decided that you need a professional stocktaker to help you carry out your stocktake, the next step is choosing the right one. Here I suggest 10 questions you should ask before deciding on a provider.

1. What kind of support do I need?

Perhaps you’ve decided to do the stocktake yourself and need to hire the equipment. Or maybe you’d also like an expert supervisor on hand to guide the operation.

Alternatively, you may want to hand the whole process over to professionals. Make sure you talk to a company that can offer all these options and will advise on the best fit for you.

2. Does the stocktaking company have experience with my type of stock?

Not all stocktakes take the same approach. It’s important that the company you are considering has experience with hardware and building materials stock, which has its own particular challenges.

3. What software do they use?

Every stocktaking company claims to use the latest technology. Unfortunately, some don’t. That can leave your systems vulnerable to security issues, inefficiencies, and hacking. And it can raise problems of integration with your EPoS system.

4. What hardware do they use?

Some stocktaking companies are still using 1D scanners, which have limited functionality and could affect the accuracy of the count. Ensure the company uses 2D laser scanners which can read all types of barcodes, including QR codes and poorly printed or faded codes.

5. What will the stocktaking company do with my data?

Where your data is stored, how long it’s kept, and what security measures protect it are vital issues you need to ask about. Your confidential and sensitive pricing data must be kept private and secure. Ask the company to outline its data security systems.

May/June 2022

6. What reports can they produce from the stocktake?

Make sure the company understands what output you need and that they can deliver it. As well as standard reports, they should be able to create customised reports to suit your specific requirements.

7. Can I get a sample report?

If this is the first time you’re considering hiring stocktaking support, you’ll want to know what you’re getting. Ask to see sample reports or even a demonstration of how the stocktaking team works.

8. How experienced is the company?

A company with lots of experience will bring insights to the process that others won’t have. Check out who is behind the company and ask about the team they’ll use for your stocktake.

9. How can they guarantee the count is accurate?

Accuracy is essential. Can the company provide accuracy measurements? What happens if you find a significant number of errors? Pre-count preparation is important here, so make sure the company is willing to spend time to understand your business.

10. How much does it cost?

The all-important question. Paying for professional stocktaking support needs to be cost-effective for your business. Get a few quotes from different companies but don’t assume the lowest cost will be the best option; it may be the worst. For example, using a company that imposes hourly scan rates on their employees may mean you are trading accuracy for a low cost. On the other hand, a company that can offer state-of-the-art software will deliver an efficient and effective stocktake, saving you time and money in the long run.

Scanmatix is one of Ireland’s leading multidisciplinary inventory management companies. If you would like to discuss your stocktake requirements, please get in touch and feel free to ask us the 10 questions outlined above at 01-554 7359, info@scanmatix.com.

57

Business Support IN PARTNERSHIP WITH

Is Ireland’s Hardware industry prepared for Organised Crime?

JACK RAEBURN Mynet

Technology is progressing at an unprecedented rate, changing our businesses in an insatiable search for progress in the global economy.

However, although businesses are competing very aggressively with each other, data indicates a premise’s security is rapidly falling behind the more advanced criminals who are targeting them!

As organised crime becomes more sophisticated, businesses who still rely on older security technology risk being severely damaged by these professionals who are moving across Ireland and the UK. As an industry storing volumes of high value goods outdoors many hardware and builders` merchants are at critical risk of being targeted in an organised crime event. In order to create organisational resilience against such attacks the industry must move to modern pro- active security technology. The pandemic has given organised crime new avenues and opportunities to generate revenue in industries which are not fully prepared including in some cases the hardware and building materials industry.

MYNET as an organisation have seen that the pandemic has changed the opportunity for crime for most criminals. Homes are no longer the same target as before due to people working from home. Criminal organisations have therefore adapted and are looking for other areas for which to take advantage.

How do major incidents affect companies in reality?

U How much stock could be taken in a serious security breach incident?

U How would your company survive the loss of paper files in the event of destruction?

U How would you survive the wait for a restocking insurance claim including perhaps increased premiums?

U Many companies successfully hit by a criminal event do not use a pro- active security technology & service.

What does a pro-active security system look like in reality?

Here following is a recent case study from a national retailer with multiple sites and growing rapidly.

The client/business - A national retailer aggressively growing with multiple sites. A serious incident made the client aware of what they are up against and the costs of being unprepared, forcing them to look for a proven solution.

The concern/risk - Large level of stock stored outside.

The challenge - To provide a complete, bespoke security and fire solution for every site in order to bring ultimate piece of mind and protection to the client.

58

No disruption of any sort to the business.

Allowing the business to scale with its aggressive store rollout demands while meeting security standards and requirements for the project.

Reduce security costs while bringing the higher level of service needed.

MYNET solution - An end-to-end Security and Fire system solution combining pro- actively monitored CCTV and alarm technology with visual verification creating a live monitored, multi communication and secure environment for every property and the assets on site.

The service is built around local Gardai control room response and keyholding, maximising response times to potential incidents. The Gardai control rooms are basically control centres that are tasked with receiving communication from Alarm Receiving Centres and other crime prevention organisations who are licensed and registered to provide these services.

Gardai will not guarantee and in most cases now, will refuse to respond to alarm activations unless reported to a control room for dispatch by an Alarm Receiving Centre like MYNET. All events will be stored immediately off site for security of footage in the event of theft or failure of locally stored footage.

A bespoke solution with a flexible approach catering for the differences and challenges in every location. No two sites are the same!

There will be reduced monitoring costs of up to 70% across the business.

Seamless transition with no down time across existing stores.

An impressive lead time meeting headlines to allow stores open on schedule.

What can you do to put your mind at ease in a changing security environment?

Speak to the MYNET team of experts and arrange an assessment of your premises free of charge to look at the security options available to you and your budget.

Tel. 062 69116 Email: jack@mynet.ie, Cahir Rd, Cashel, Co. Tipperary.

May/June 2022

Business Support IN PARTNERSHIP WITH

AOIFE WALSH Tom Smyth & Associates

Keeping up to date with the most recent statutory Sick Leave Bill

The introduction of statutory sick pay is an important step for employers and employees and is imminent, although no specific date has been provided as yet. The Statutory Sick Leave Bill, which was originally to commence at the beginning of 2022, only just passed through the first stage of the Seanad on the 18th May 2022. It still has a number of steps to progress through before being signed into legislation. This allows time for further debate and further updates.

Based on the following reasons: U U U U

For now, we have outlined below all the key points that we know from the initial Sick Leave Bill and the most recent updates from the 18th May 2022.

U U U

Key points:

The health of the economy, the business environment and national competitiveness Potential impact on the economy, specific sectors of the economy, employers or employees Annual & quarterly data on earnings and labour costs as published by the CSO Expert opinion, research, national or international reports regarding the economy Views of the employer representative bodies and trade unions Such other matters that the minister considers relevant The employee cannot be penalised for exercising their rights for the sick leave pay.

-

When the scheme commences, a qualifying employee has three days sick pay per annum, rising to five days in 2024, seven days in 2025, and 10 days in 2026.

Most recent updates to the Statutory Sick Leave Bill from 18th May:

-

An employee will be entitled to sick pay on a day in which they would ordinarily work but cannot due to illness or injury. The employee must provide a sick cert from a registered medical practitioner in an official language of the state to confirm that the employee is unable to work.

1. Where an employee ceases employment with their employer and becomes an employee again no longer than 26 weeks after the date of cessation, then the employees’ period of service will continue from before they stopped working with that employer.

U

The employee must have worked with the employer for at least 13 weeks before being entitled to receive any amount of Sick Leave Pay (see update below).

2. The Minister can also decide to amend the number of statutory sick leave days based on the state of the society generally, the public interest and the employee well-being.

U

Part-time employees or employees who work irregular hours will receive statutory sick pay for days they ordinarily work.

U

Payment for Statutory Sick Pay is 70% of the employees’ gross normal earnings up to a maximum of ¤110 per day.

This rate may be reviewed by the Minister in line with inflation and changing incomes. This will be payable by the employer.

While these are the key points and most recent updates, we are expecting further updates as it continues to progress through the Seanad before being signed into legislation. We therefore encourage employers to start planning ahead of the impending legislation as once it is signed in, employees who fit the threshold will automatically be entitled to a minimum of three days sick leave pay.

U

The Minister of Enterprise, Trade & Employment may have the power to amend the UÊÊÊÊNumber of days the employee is entitled to UÊÊÊÊThe percentage rate that is applied UÊÊÊÊThe upper earnings maximum cap (currently ¤110 per day)

May/June 2022

If you have any queries or concerns regarding the introduction of this scheme, please contact Tom Smyth & Associates, Hardware Association Ireland, or your local politician as its not too late to help shape the final legislation. Aoife Walsh, HR Consultant, Tom Smyth & Associates, T: 021-4634154 / M: 086-1303609 W: www.tsaconsultants.ie

59

Classified Ads SPECIALIST CREDIT INSURANCE BROKERS FOR YOUR SECTOR

Do you have Credit Insurance?

If so, do you need an expert to simplify things?

At no extra cost, Credit Risk Brokers will help HAI members get better value from their trade credit insurance.

If not, contact us anyway to avail of a free debtor book review & risk assessment.

CONTACT JAMES RIORDAN 00353-86 6019200 james.riordan@creditriskbrokers.com

Save time, money and reduce risk by having Brinks Cash Services collect your lodgements directly from your store Our Services include: • Low Cost Cash Processing fees- make significant savings on bank charges • Secure Cash/Cheque Collections directly from your premises • Free Delivery of Coin/Note floats with collections • Full range of smart safe-end to end solutions supplied

Avail of a brand new Affinity Deal for HAI members For further information contact Brinks Cash Services Ireland Denise McCarthy T: 087 7614 656 E: Denise.Mccarthy@Brinks.com

www.creditriskbrokers.com

Allow Zero Tax Property to show you how to accelerate your financial independence to retire early.

Offering exceptional value in advertising

PURCHASE PROPERTY THROUGH YOUR PENSION, 0% TAX ON INCOME & GROWTH 5 STEPS 1. CONSOLIDATE PENSIONS 2. SOURCE THE PROPERTY 3. PURCHASE THE PROPERTY 4. REFURB AND FITOUT 5. TENANCY = CASHFLOW

THIS SIZE AD 100mm (h) x 55mm (w) €1,650 for six editions

info@ztp.ie 01 458 4327 zerotaxproperty.ie Zero Tax Property is not regulated by the Central Bank of Ireland

To advertise to key decision makers in the industry, contact Jim Copeland at 01-298 0969 or email jim@hardwareassociation.ie Classified advertisements (text plus logo) can be emailed to: jim@hardwareassociation.ie and are to be prepaid, at least two weeks prior to publication.

60

May/June 2022

Classified Ads Accountants and Business advisers The hardware sector specialists - nationwide Nobody knows the hardware sector better than us. We are the nationwide leaders in the sector. We specialise in maximising your business profits.

We advise on buying and selling hardware companies. We are experts on tax and succession planning. We excel at tax efficient hardware business restructuring and we provide efficient compliance services.

And we’re only a phone call away Call Ian Lawlor or Michael O’Leary today.

T: 01 – 6689760 E: ian@brensonlawlor.ie E: Michaeloleary@brensonlawlor.ie JPA Brenson Lawlor, Donnybrook, Dublin 4

Award winning sales software that allows you to take control of your business.

Trusted by HAI partners, sales-i drives revenue & increases your profit by delivering sales opportunities to any device in the office or on the road.

Contact scannon@sales-i.com www.sales-i.com

July/Aug Issue News & Product Features Paint & Home Decor Supplement Commercial Features on Roofing Materials Heating & Plumbing Plasterboard & Insulation Business Systems For more information contact

Complete business management solutions Fully integrated Cloud-based software,to help you grow your business.

Contact us +353 (0) 1 545 7100 info.ie@kerridgecs.com www.kerridgecs.ie

Jim Copeland

087 6671361 jim@hardwareassociation.ie

Your business. Your way.

To advertise to key decision makers in the industry, contact Jim Copeland at 01-298 0969 or email jim@hardwareassociation.ie Classified advertisements (text plus logo) can be emailed to: jim@hardwareassociation.ie and are to be prepaid, at least two weeks prior to publication.

May/June 2022

61

Classified Ads ®

Search for your ideal .ie domain

- Draught Excluders - PVC & Aluminium Angles - Tile & Bath Trims - Floor Edges - Step Nosings - NEW 40mm Slotted Angle

Kickstart your business online with a trusted Irish domain

T: 01 8470134 E: hycraft@eircom.net 11A Greencastle Parade, Clonshaugh, Dublin 17

Actively looking for agents already calling on the hardware trade in the West, South and Northern Ireland.

weare.ie

SOF TWAR E

The complete EPOS system for DIY and Hardware suppliers Specialising in till systems with integrated card payments, back office software, stock control, purchasing, reporting and accounting.

>

Contact us to see how we can streamline your business 01 253 0282

agility-software.com

IR E LAN D' S LE AD IN G E C OM M E R C E A GE N C Y

Your HR Business Partner Since 1991, Tom Smyth & Associates has assisted employers in Ireland meet their Human Resources objectives. Both Irish and International employers across the country trust us to support their HR, IR, Employment Law and Health & Safety functions.

61 Midleton Road, Midleton, Co. Cork.

Phone +353 21 463 4154

www.tsaconsultants.ie Email info@tsaconsultants.ie

LCMS offer end to end Credit & Debt Management designed to increase cash-flow within businesses.

-

Services include:

-

Professional & Efficient Credit Control & Overdue Account Collections Professionally designed overdue account collection Letters

-

Bring your business online & grow fast

Legal and Litigation Services

Targeted Credit Control Procedures and Techniques LCMS will tailor a package to suit your individual needs.

Turnkey Solution for Hardware Industry Dual B2C | B2B Functionality ERP | ePos Integrations

Certified Compliant to International Standards ISO27001 and ISO9001

www.lcms.ie 045 431143

CONTACT ocooney@magico.com | www.magico.com

To advertise to key decision makers in the industry, contact Jim Copeland at 01-298 0969 or email jim@hardwareassociation.ie Classified advertisements (text plus logo) can be emailed to: jim@hardwareassociation.ie and are to be prepaid, at least two weeks prior to publication.

62

May/June 2022

xtratherm.ie

pipelife.ie pipelife.ie

TRAINING TRAINING ACADEMY ACADEMY TO TO BOOK BOOK YOUR YOUR PLACE PLACE -CALL CALL 021 021 488 488 4700 4700 E-MAIL E-MAIL – – IRELAND@PIPELIFE.COM IRELAND@PIPELIFE.COM

TRAINING AVAILABLE FOR – TRAINING AVAILABLE • Heat Pumps FOR –

• • C• •C

Heat Pumps • •der r Heati • • der mart Cr Heati tr s • mart C • Heat ec ertr s its er its ua• Heat Pe P ec us Pipe itti s ua Pe P us Pipe itti st urses ca a s e structured urses s uireme e structured t suit ca ura re ts suit ur re uireme ts

PIPELIFE Ireland Limited, White’s Cross, Cork.

PIPELIFE IrelandWay, Limited, White’s Cross, 1B Damastown Mulhuddart, DublinCork.

15 1B Damastown Way, Mulhuddart, Dublin 15 , pipelife.ie T +353 21 488 4700 E ireland@pipelife.com T +353 21 488 4700 E ireland@pipelife.com , pipelife.ie

CPD Accredited CPD Accredited rai i C urses rai i C urses a s a ai a e r a s a ai a e r Arc itects i eers Arc itects i eers er Assess rs er Assess rs etc. etc.