Group ticket Sales book 2015-2016 season

Have the time of your life!

2 Southbridge Street Worcester, MA 01608 877.571.SHOW (7469)

2015 - 2016 Group Sales Offerings

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Call us for a complimentary consultation at 508.753.8807, or visit www.bartandco.com.

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508.753.8807

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Dear Group Organizer, Have the time of your life when you bring your group to The Hanover Theatre for the Performing Arts, ranked one of the top 50 theatres in the world by Pollstar. In the heart of New England and its second largest city, Worcester is centrally located 15 minutes from the Mass Pike, and less than an hour from Boston, Providence, and Hartford. Its convenient location makes The Hanover Theatre a perfect destination for tours and groups.

Enjoy and share world-class entertainment from the comfort of the best seats in a renovated historic theatre, all while saving time and money.

Revel in a delicious meal or indulge in savory appetizers before or after a show at one of the restaurants in our Gourmet Program. Many cater to large groups and can add the finishing touch to your excursion.

Reserve your seats today for some of the hottest Broadway shows including: THE PRODUCERS, DR. SEUSS’ HOW THE GRINCH STOLE CHRISTMAS! THE MUSICAL, RAGTIME, 42ND STREET, ANNIE, SATURDAY NIGHT FEVER and DIRTY DANCING. If you’re more interested in concerts, comedy, holiday happenings or dance, then check out the variety of our other entertaining offerings. We also provide the best group discounts and promotions with no deposit required.

Call us so we can assist you in choosing the best options for your group.

Then all you’ll have to do is arrive at The Hanover Theatre, sit back and experience theatre like never before!

Sincerely,

Diane Pieciak Sales Manager 508.930.2424

Brendan Donnellan

Assistant Box Office Manager 508.471.1779

2 Southbridge Street, Worcester, MA 01608

TABLE OF CONTENTS Broadway tours 6 The Producers 9 Dr. Seuss’ How the Grinch Stole Christmas! The Musical 10 Ragtime 13 42nd Street 14 Annie 16 Saturday Night Fever 19 Dirty Dancing Holiday performances 21 The Nutcracker

Holiday Boston Pops 22 Sisters Christmas Catechism 23 Mannheim Steamroller 25 8th Annual A Christmas Carol Something for everyone 26 The Princess Bride

Shaping Sound Dance Company 27 Capitol Steps

Get the Led Out 29 Gourmet program partners 30 Swan Lake 31 Dining and theatre packages 32 Silent films For our younger audiences 33 The Wiggles

Peppa Pig

Disney in Concert Planning your visit 35 Theatre policies 36 Seating chart 37 Directions 38 FAQ for group sales

Theatre etiquette Prices subject to change • Lock in group rates now

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the producers

“A combination of unstoppable laughter and sheer happiness” Saturday, Oct 24 • 2PM Sunday, Oct 25 • 1PM & 6:30PM

– Daily Telegraph

Bialystock and Bloom! Those names should strike terror and hysteria in anyone familiar with Mel Brooks’ classic cult comedy film. Now as a big Broadway musical, THE PRODUCERS once again sets the standard for modern, outrageous, in-your-face humor. It is a truly “boffo” hit, winning a record twelve Tony Awards and wowing capacity crowds night after night in Mel Brooks’ laugh-out-loud spectacle.

Group ticket prices for 50+: $30.80-$54.80 Group ticket prices for 10+: $34.40-$61.40 Regular single ticket prices: $38.00-$68.00

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For complete event listings, please visit TheHanoverTheatre.org

LET’S PLAN SOMETHING SPECTACULAR TOGETHER. Worry-free, creative event planning 

Impeccable food, artisanal wine, and enticing beverage selection 

Tasteful styling and presentation 

Attentive service

Photos by Christopher Dumas and Alice Pepplow

Contact our corporate event specialists to create your company’s one-of-a-kind occasion today.

PEPPERSCATERING.com

508.393.6844

grinch

“ 100 times better than any bedside story.”

– The New York Times

™ & ©1957, 2015 DR. SEUSS ENTERPRISES, LP

Saturday, Nov 7 • 2PM Sunday, Nov 8 • 1PM & 5PM DR. SEUSS’ HOW THE GRINCH STOLE CHRISTMAS! THE MUSICAL is the record-setting Broadway holiday sensation which features the hit songs “You’re A Mean One Mr. Grinch” and “Welcome Christmas” from the original animated television special.

Max the Dog narrates as the mean and scheming Grinch, whose heart is “two sizes too small,” decides to steal Christmas away from the Holiday-loving Whos.

Magnificent sets and costumes inspired by Dr. Seuss’ original illustrations help transport audiences to the whimsical world of Whoville and helps remind us of the true meaning of the holiday season.

Group ticket prices for 10+: $36.20-$63.20 Regular single ticket prices: $40.00-$70.00 Contact Diane Pieciak at 508.930.2424 or diane@thehanovertheatre.org

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“One of the best musicals in recent decades” – Hollywood Reporter

Saturday, Jan 30 • 2PM Sunday, Jan 31 • 1PM & 6:30PM At the dawn of a new century, everything is changing...and anything is possible.

The stories of an upper-class wife, a determined Jewish immigrant and a daring, young Harlem musician unfold. RAGTIME is set in turn-of-the-century New York, where all three characters are united by their desire and belief in a brighter tomorrow. Their compelling stories are set to the theatre’s richest and most glorious score by Stephen Flaherty and Lynn Ahrens. This 13-time Tony Award nominated musical is a timeless celebration of life . . . what it could and should be!

Group ticket prices for 50+: $32.40-$56.40 Group ticket prices for 10+: $36.20-$63.20 Regular single ticket prices: $40.00-$70.00

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42nd street

“Old-fashioned, lavish showmanship.”

– Variety

Saturday, Feb 20 • 2PM Sunday, Feb 21 • 1PM & 6:30PM The quintessential backstage musical comedy classic, 42ND STREET is the song and dance fable of Broadway with an “American Dream” story and includes some of the greatest songs ever written, such as “We’re In The Money,” “Lullaby of Broadway,” “Shuffle Off To Buffalo,” “Dames,” “I Only Have Eyes For You” and of course “42nd Street.”

Based on a novel by Bradford Ropes and Busby Berkeley’s 1933 movie, 42ND STREET tells the story of a starry-eyed young dancer named Peggy Sawyer who leaves her Allentown home and comes to New York to audition for the new Broadway musical Pretty Lady. When the star breaks her ankle, Peggy takes over and becomes a star.

Group ticket prices for 50+: $32.40-$56.40 Group ticket prices for 10+: $36.20-$63.20 Regular single ticket prices: $40.00-$70.00

Contact Diane Pieciak at 508.930.2424 or diane@thehanovertheatre.org

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PHOTO CREDIT: JOAN MARCUS

annie

“Overflowing! Big, warm hearted and funny!”

Saturday, April 12 • 2PM Sunday, April 13 • 1PM & 6:30PM

– New York Post

Leapin’ Lizards! The world’s best-loved musical returns in time-honored form. Directed by original lyricist and director Martin Charnin and choreographed by Liza Gennaro, this production of ANNIE will be a brand new incarnation of the iconic original. Featuring book and score by Tony Award®-winners Thomas Meehan, Charles Strouse and Martin Charnin, ANNIE includes such unforgettable songs as “It’s the Hard Knock Life,” “Easy Street,” “I Don’t Need Anything But You,” plus the eternal anthem of optimism, “Tomorrow.”

Group ticket prices for 50+: $32.40-$56.40 Group ticket prices for 10+: $36.20-$63.20 Regular single ticket prices: $40.00-$70.00

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For complete event listings, please visit TheHanoverTheatre.org

Catering Private Functions Private Parties Seasonal Patio Menu

Caffe Espresso Trattoria is a unique family owned business serving Greater Worcester

The Owner, Aurelio Metohu, takes pride in the authentic menu which represents a smart embedment of various geographical and traditional Italian dishes that offers you the taste of ‘Mama’s Kitchen’ and even Italy itself!

B Y O B 395 Chandler Street Tel: 508-767-1818 email: info@ctrattoria.com

Camelot - full page

“Unforgettable songs and big choreographic set pieces!”

– Daily Telegraph

Saturday, May 7 • 2PM Sunday, May 8 • 1PM & 6:30PM SATURDAY NIGHT FEVER: THE MUSICAL, the iconic story of Tony, the kid from Brooklyn who wants to dance his way to a better life . . . is back! And back in an all new production that shares Tony’s love for dancing in spectacular new ways. Fueled by vintage Bee Gees’ hits, this contemporary retelling of the classic story captures the energy, passion and life-changing moments that have thrilled movie audiences since 1977. Now, a new generation of dancers meets a new generation of theatre patrons to explore the soaring sounds and pulsating rhythms of this coming-of-age disco fantasy.

Group ticket prices for 50+: $32.40-$56.40 Group ticket prices for 10+: $36.20-$63.20 Regular single ticket prices: $40.00-$70.00

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Contact Diane Pieciak at 508.930.2424 or diane@thehanovertheatre.org

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come enjoy open everyday everyday open

ecclectic menu menu ecclectic

great food

cocktails

urban atmosphere

flying rhino cafe 278 shrewsbury street worcester ma 508 757 1450

A Christmas Carol - full page

“This crowd-pleasing stage adaptation hits the jackpot!”

- London’s Sunday Express

Tuesday, June 7 - Thursday, June 9 • 7:30PM Friday, June 10 • 8PM Saturday, June 11 • 2PM & 8PM Sunday, June 12 • 1PM & 6:30PM

DIRTY DANCING: THE CLASSIC STORY ON STAGE is a record-breaking live theatre sensation, exploding with heart-pounding music, passionate romance and sensational dancing. Featuring the hit songs, “Hungry Eyes,” “Hey Baby,” “Do You Love Me?” and the heart-stopping “(I’ve Had) The Time of My Life.” You’ll be sure to have the time of your life!

Group ticket prices for 10+: $44.30-$71.30 20

Regular single ticket prices: $49.00-$79.00

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R E S TA U R A N T

92 Shrewsbury Street, Worcester, MA | Make Reservations (508) 796-5915

A Great Place to Gather

At Nuovo, we are committed to satisfying our customers with great food and excellent service!

We offer a wide variety of delicious dishes for lunch and dinner. Whatever you’re in the mood for, we offer it! Enjoy our private function rooms for parties of 10-120 people, available for: celebrations, weddings, birthdays, intimate gatherings, mercy meals, corporate meetings, engagement parties, bridal showers, wedding showers and more!

Whatever the occasion may be, there is room for you at Nuovo!

Promotions $20 Tuesday

Any house wine only $20 per bottle

Pasta Night Wednesday Any pasta dish only $10 (exclusions apply)

Fun After Hours Every Thursday

Receive a FREE APPETIZER every Thursday with entrĂŠe purchase

Live Entertainment Every Friday & Saturday

Receive 10% discount on the food bill every time before Hanover Theatre show!

Thanksgiving Weekend • November 27-29 10% discount with groups of 10 or more

Boston Pops Friday, December 4 • 8PM 10% discount with groups of 15 or more 23

Thursday December 3 7PM

Sisters Christmas Catechism 22

10% discount groups of 10 or more

Sunday, December 6 • 7PM

10% discount with groups of 10 or more

8th al u Ann

A Christmas Carol

Friday, Dec 18 • 7PM Saturday, Dec 19 & 26 • 2PM & 7PM Sunday, Dec 20 & 27 • 1PM Wednesday, Dec 23 • 7PM A CHRISTMAS CAROL: “God Bless us, everyone!” Continue our family holiday tradition and start getting in the holiday spirit with Troy Siebels’ adaptation of Charles Dickens’ classic tale. You know the story, you love the message of Christmas redemption, and the love for mankind that the season brings. Join us for our 8th annual spectacular production of Charles Dickens’ A CHRISTMAS CAROL. Group ticket prices for 10+: $25.40-$47.00 Regular single ticket prices: $28.00-$52.00 Kids & students: $14.00-$26.00 *Kids & students receive 1/2 off regular single ticket prices and count towards your group total.

Kids & students are always

50% OFF!

* 25

An Inconceivable Evening with Cary Elwes (Wesley)

Sunday, October 4 • 7:30PM • A screening of the legendary film • Moderated discussion with Cary Elwes revealing hilarious and intimate behind-the-scenes stories • Audience Q&A 10% discount with groups of 10 or more

Something for Everyone!

Shaping Sound Dance Company Sunday, November 15 • 6PM 10% discount with groups of 10 or more

Capitol Steps • Musical Political Satire Thursday, November 19 • 7:30PM 10% discount with groups of 10 or more

Photo by Scott Weiner

Music • Comedy • Dance

Saturday, November 14 • 8PM 10% discount with groups of 10 or more

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s r o o D t s e n i F e ” h a t e r g A n i r n e e t s p e c O r “ o W e in th

Gloria MacKoul REALTOR, GRI, CRS, SRES, CNHS Previews Property Specialist Certified Negotiation Specialist

#1 Agent in Worcester Phone: Email: Website:

(508) 635-6644 GMacKoul@charter.net GloriaMacKoul.com

6 Park Avenue Worcester, MA 01605

Courtesy of Flying Rhino

GOURMET PROGRAM PARTNERS

Our website is updated constantly to reflect new restaurants, cafes and dining spots who are joining our Gourmet Program. Visit TheHanoverTheatre.org for the latest member discounts and special offers and start planning your next outing to include dinner and a show! Use your Hanover Theatre member card or WOO card for special offers at these participating food establishments.

Bocado Tapas Wine Bar 82 Winter St., Worcester BocadoTapasBar.com 508.797.1011 Caffe Espresso Trattoria 395 Chandler St., Worcester CTrattoria.com 508.767.1818 Ceres Bistro 363 Plantation St., Worcester CeresBistro.com 508.754.2000 Eric’s La Patisserie 446 Main St., 4th Floor, Worcester EricsLaPatisserie.com 508.756.1454 The Fix Burger Bar 166 Shrewsbury St. Worcester thefixburgerbar.com 508. 612.1137 Flying Rhino Cafe & Watering Hole 278 Shrewsbury St., Worcester FlyingRhinoCafe.com 508.757.1450

Mezcal Tequila Cantina 30 Major Taylor Blvd., Worcester MezcalCantina.com 508.926.8307

The People’s Kitchen of the Citizen 1 Exchange Pl, Worcester 1NichExchange.com 508.459.9090

Nancy Chang Restaurant 372 Chandler St., Worcester NancyChang.com 508.752.8899

Pure Juz 123A Highland St., Worcester 508.736.7397

NU Café 335 Chandler St., Worcester NUCafe.com 508.926.8800

Ritual 281 Main St., Worcester ritualworcester.com 508.762.9501

Nuovo Restaurant 92 Shrewsbury St., Worcester NuovoWorcester.com 508.796.5915

Talyta’s Café 20 Front St., Worcester talytascafe.com 508.929.3355

Oliver Wight Tavern at Old Sturbridge Village 1 Old Sturbridge Village Road, Sturbridge Osv.org/owtavern 508.347.0363

Theatre Café 529 Main St., Worcester Theatre-Cafe.net 508.799.7190

Peppercorn’s Grille & Tavern 455 Park Ave., Worcester EPeppercorns.com 508.752.7711

Wooberry Frozen Yogurt 141 Highland St., Worcester WooberryYogurt.com 508.459.2311 29

2015-2016 Another great season of events in Worcester’s best venues.

Orchestras & chamber ensembles, world music & dance companies, recitals, soloists, and the season of our city’s own Worcester Chorus.

The Music Worcester 2015-2016 Season opens in early October.

Mechanics Hall Tuckerman Hall The Hanover Theatre & other fine venues Become A Music Worcester Subscriber

Swan Lake Returns in Spring 2016 The Hanover Theatre

MusicWorcester.org

Exceptional Performances Since 1858 508.754.3231 Group & Student Pricing

WOO Card Dining & Theatre Packages 2 tickets to a Broadway show and a $50 restaurant gift card for $99!

The Flying Rhino is a unique gathering place offering an eclectic mix of food and drink in a cool, casual atmosphere.

Bold flavored appetizer bites, hearty soups & sandwiches, gourmet salads, creative entrees and daily specials are served with originality.

Receive 2 tickets to a Broadway Show and a $50 gift card to the Flying Rhino 278 Shrewsbury Street, Worcester, MA 01604 Call 508.757.1450 to book your package

For almost 10 years Caffe Espresso Trattoria has been an established family owned business serving the Great Worcester County. The unique aspect of Caffe Espresso is the ability for family, friends, and partners to ‘Bring You Own…’ so that the dish of choice is paired perfectly; and the feeling of being home is comforting and nourishing to both the palate and the spirit.

Receive 2 tickets to a Broadway Show and a $50 gift card to the Caffe Espresso Trattoria 395 Chandler Street, Worcester, MA 01602 Call 508.767.1818 to book your package

The 300 seat Ceres Bistro features a farm to table concept stressing the freshest of local ingredients and selectively sourced product. The fairly priced menu reflects one of the hottest trends in the restaurant industry-fresh food that may come from a farm only a few miles away.

Receive 2 tickets to a Broadway Show and a $50 gift card to Ceres Bistro 363 Plantation Street, Worcester, MA 01605 Call 508.754.5789 to book your package New packages are added all the time!

Visit TheHanoverTheatre.org/woo-packages.php for these exclusive WOO card offerings.

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Dr. Jekyll & Mr. Hyde Friday, October 16 • 8PM Dr. Jekyll and Mr. Hyde (1931)

Considered by many to be the first great American horror film, John S. Robertson’s DR. JEKYLL AND MR. HYDE allowed stage legend John Barrymore to deliver his first virtuoso performance on film. Blending historic charm with grim naturalism, this version of DR. JEKYLL AND MR. HYDE is one of the more faithful of the many screen adaptations of Stevenson’s story. Though greatly influenced by T.R. Sullivan’s popular stage treatment, it recounts a visionary scientist’s illfated attempts to unleash the human mysteries that dwell beneath the shell of the civilized self.

Horror | Sci-Fi, 98 mins

Silent Films

accompanied by Clark Wilson on the Mighty Wurlitzer

$5 discount per person for groups of 10 or more

Girl Shy

Sunday, May 1• 2PM Girl Shy (1924)

In this comedy, Harold Meadows (Lloyd) is a shy, stuttering bachelor who is writing a guide book, “The Secret of Making Love” for other bashful young men, chapters from which are portrayed as fantasy sequences. Fate has Harold meet rich girl, Mary (Ralston), and they fall in love.

But she is about to wed an already married man, so our hero embarks upon a hair-raising daredevil ride to prevent the wedding.

Action | Comedy | Romance, 87 mins

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For complete event listings, please visit TheHanoverTheatre.org

For younger audiences

Rock & Roll Preschool Tour Tuesday, September 22 • 6:30PM 10% discount with groups of 10 or more

Tuesday, December 8 • 6PM 10% discount with groups of 10 or more

More fun than a muddy puddle!

Disney in Concert presented by Music Worcester

Saturday, February 27 • 4PM 10% discount with groups of 10 or more

HOST YOUR SPECIAL EVENT AT THE HANOVER THEATRE LOOK FOR NEW FUNCTION AREAS COMING IN 2016!

Whether your group is celebrating a birthday, wedding, or corporate event, The Hanover Theatre has space for you! Groups of 100 or more receive complimentary use of the Mezzanine Bridge for a pre-show private event or reception.

Other available areas for private functions include:

Historic Lobby: enjoy stunning historic chandeliers, antique mirrors, our grand staircase and a beautifully crafted bar covered in granite.

Promenade: offers a larger function space with accents reminiscent of the 1920’s. With high ceilings and large chandeliers, the Promenade provides elegant grandeur to any occasion.

Mezzanine Bridge: a more private space

overlooking the new lobby below. This is our most modern space, and has wonderful views of downtown Worcester and Federal Square.

Franklin Square Salon: the only area of the

building remaining from 1904. This intimate space is fully furnished with a bar, two small sofas, coffee tables and additional period-inspired seating.

The Hanover Theatre Stage: our most

creative space with the best view of the theatre. Let our 17 crystal chandeliers, including our famous seven-foot grand chandelier provide the light for your event on center stage.

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For more information, visit TheHanoverTheatre.org/function-spaces.php You can also contact our friendly and accommodating special events coordinator, Mark Steina, at mark@thehanovertheatre.org or call 508.731-0121.

THEATRE POLICIES & OTHER HELPFUL INFORMATION The following is presented to inform our patrons and to maintain an orderly and thriving theatrical environment and experience. These policies notwithstanding, management will always strive to be fair, ethical and understanding of our patrons’ needs. For answers to frequently asked questions visit TheHanoverTheatre.org.

Accessible Seating: The Hanover Theatre is committed to providing access and an enjoyable visit by persons of different abilities. Spaces are reserved for patrons who use wheelchairs and for their ambulatory companions. When purchasing tickets, please be sure to mention if any special accommodations are required, including low vision, hard of hearing, limited mobility, etc. It is the intent of the Theatre to comply with all ADA provisions where practical.

Box Office Sales: Groups of 10 or more may be eligible for a discount. Please contact Diane Pieciak at 508.930.2424 for information, or you are welcome to purchase single tickets to any upcoming shows in several other ways: Online: 24/7 at TheHanoverTheatre.org.

By Telephone: Call the box office at 877.571.7469 during standard hours of operation.

In Person: Visit the box office at 2 Southbridge Street, downtown Worcester, MA 01608

By E-mail: boxoffice@thehanovertheatre.org

By Mail: Use the Address above.

Box Office Hours of Operation: (in person and by telephone) Monday through Saturday, 10:00am to 6:00pm; Sunday (if there is a performance), 12 noon until 30 minutes after curtain on performance evenings. So that we may best serve patrons attending each event, please avoid visiting the box office to purchase tickets to future events during the hour just prior to curtain time.

use in the theatre, and offenders may be ejected without compensation. On rare occasions, specific performers or engagements may request that this policy be suspended, in which case we will advise same by covering lobby signage which lists the standard policy. All members of the press or media must receive advance authorization to use cameras or recording devices inside the theatre and must display identification of same.

Cell Phones: Out of respect to the performers and to fellow audience members, please remember to silence all cell phones while in the theatre. Also please note, there is no telephone which is manned throughout the performance.

Please be sure to leave your cell phone telephone number with anyone who may need to reach you during an emergency and in the event of an emergency please take your call in the theatre lobby.

Children: All patrons MUST have a valid ticket.

Parents are discouraged from bringing children under 5 years of age to performances which are not specifically oriented to children. Parents must remove any disruptive children from the theatre into the lobby. For these reasons, and for the comfort of all audience members, please consider carefully whether it is appropriate for you to bring children under 5 to the theatre.

Concessions: Please do not bring outside food and drink to the theatre. Snacks and beverages will be available for sale in the lobby. Depending on the performance, drinks may be brought into the seating areas, but food is prohibited.

First Aid: Please speak with the house manager or any member of the ushering staff if you need first aid or have any sort of accident or medical emergency. Insurance regulations require that such instances be documented immediately.

Gift Certificates: These are available in any denomination by calling or visiting the box office Assistive Listening Devices: Devices are and may be used by the recipient in full or partial available from the house manager. Please inquire payment for event tickets. Gift Certificates at the box office or ask an usher. These cannot cannot be used in online transactions. If used be reserved in advance, but the number of in a telephone sale, the gift certificate MUST devices available should be sufficient for the usual be mailed to the box office before the tickets demand. You will be asked to leave your driver’s purchased will be mailed to the customer. license as a deposit when borrowing an assistive Alternately, tickets can be held at the box office listening device. and the gift certificate redeemed in person at any point up to the curtain time of the Cameras (Recording Devices): Our standard continued... policy is that all such devices are prohibited from performance(s) purchased.

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PLANNING YOUR VISIT

CHOOSING YOUR SEATS Call Diane at 508.930.2424 or visit the box office to discuss seating availability for your group. We have multiple handicap options available, be sure to ask about them when you purchase your seats! Seat prices vary by section.

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DIRECTIONS AND PARKING GETTING HERE The Hanover Theatre is centrally located less than an hour from Boston, Providence, and Hartford.

We are accessible from all major routes and located just 15 minutes from the Mass Pike. Just take exit 16 off of I-290!

For complete directions visit TheHanoverTheatre.org/directions or plug in the following coordinates into your GPS: Latitude: N42° 15’ 38.8” Longitude: W71° 48’ 13.2”

DROPPING OFF AND PARKING

If you’re with a bus or need to be dropped off, simply reference the directions above. Our theatre is handicap accessible with police detail present at every show, so dropping off couldn’t be easier! We offer convenient parking across the street and behind the theatre. Not to mention, our parking rates are far cheaper than other metro area lots.

Parking lots are available:-- Federal Plaza Garage: access via Main St. or High St.; Surface Parking Lot: enter from Myrtle St.; Worcester Library Parking Lot: enter from Salem St.; Worcester Plaza Garage: 40 Pleasant St.

THEATRE POLICIES & OTHER HELPFUL INFORMATION CON'T. Inclement Weather Policy: The nature of touring performance schedules is such that it is generally impossible for us to reschedule cancelled performances. Therefore, with very rare exceptions, our policy is that the show will go on regardless of the weather as long as the performers are able to perform. Please make travel plans in accordance with anticipated weather conditions, but please DO NOT endanger yourself.

Lost and Found: Management is not responsible for lost or stolen items. Items found at the theatre will be held by the house manager. If you have lost an item, please contact the box office as soon as possible to make a report. You will then be contacted if the item has been found. Retrieval of the item is the responsibility of the customer. Items not claimed within 30 days will be donated or disposed of without compensation.

Rental of the Theatre: The Hanover Theatre is available for appropriate organizations and for appropriate activities. Please contact Mark Steina, special events coordinator, at 508.849.9423 or mark@thehanovertheatre.org for further information.

Prohibited: Items and activities which are prohibited include (but are not limited to): smoking, weapons, outside food or drink, camera or recording devices, cell phones not silenced or set to vibrate, laser pointers, disruptive or abusive language, pets (except those assisting persons with disabilities), and

persons exhibiting intoxication or drug use.

Offenders may be removed from the theatre without compensation.

Resale of Tickets for Profit: Ticketholders may on occasion be in a position where they have purchased tickets that they later cannot personally use and will want to donate, give, trade or sell these tickets to friends or acquaintances. Management does not discourage private transactions of this nature.

However, we may take appropriate actions to thwart the organized resale of tickets for profit by third parties, which we do not condone. The public is advised to be careful purchasing tickets from individuals they do not know personally, as such tickets may be void and in such cases admission to the theatre will be denied without compensation.

Standing Room: All persons entering the theatre must have a valid ticket, and are not allowed to stand in the back or aisles.

Tax Deductible Donations: As the theatre is a 501(c)(3) not-for-profit organization, donations to The Hanover Theatre are tax-deductible to the fullest extent provided by law. Please consult with your tax professional.

Ushers: The Hanover Theatre uses a dedicated and trained force of volunteer ushers to seat and assist our guests. If you would like to volunteer to usher or to provide other administrative assistance to the organization, please contact our operations manager, Meghan Patrick, at 508.471.1793 for details.

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Group Sales FAQs Q. How many people must a group have to be eligible for the discounted group rate?

A. Groups must have a minimum of 10 or more peopled attending a select show and performance time. Discounts may vary based on individual shows.

Q. When must a group pay for tickets?

A. Final payment is due no later than 30 days prior to the performance or show date. Any group order placed within 30 days of the performance or show date requires full payment at time of order placement.

Q. What types of payment do you accept?

A. The Hanover Theatre accepts payments in the form of company check, money order, or a valid major credit card. A personal check is not allowed for group payment less than 15 days before the performance.

Q. If I get new members to my group, am I allowed to increase my number of tickets?

A. Yes, the number of tickets may be increased prior to final payment. Additional tickets must be purchased in groups of 4 or more at the discretion of the group sales representative. These are subject to availability and may not be added after final payment.

Additional handling fees will be charged. If required minimum number of tickets is not met, then the discount will not apply and tickets will revert to full price. Group tickets may not be exchanged for another performance and are non-refundable.

Q. Are there any extra fees with group tickets?

A. Yes, there is a $1.00 per ticket handling fee.

THEATRE ETIQUETTE One of the biggest concerns expressed to The Hanover Theatre staff in our patron surveys emailed after most shows, is something we have little control over, the disruptions of other audience members. The theatre is taking this seriously by developing a list of general guidelines to communicate to audience members in order to ensure everyone enjoys their experience at The Hanover Theatre. Here are some suggestions: • Audience members are part of the play or performance and are connected to other people in the audience and on stage. Your attention and energy are integral to the theatre experience, so please be respectful.

• The overture is part of the performance and indicates that it is time to stop talking.

• Before coming to the theatre, use very little perfume or cologne as many people are allergic to scents.

• If you plan to bring a child to a show, take the time to select the right show and to prepare them to be quiet, sit still and not to disturb others around them.

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Contact Diane Pieciak at 508.930.2424 or diane@thehanovertheatre.org

1.4 miles from The Hanover Theatre

Discount with The Hanover Theatre membership card

TOP 50 THEATRES IN THE WORLD!

Book your group tickets at one of Pollstar’s

2 Southbridge St • Worcester, MA 01608