2018 Annual Report | The Hanover Theatre and Conservatory's Report to the Community

A Decade of Cultural Transformation

2018 Report to the Community

Welcome Dr. Marianne Felice, Chair of the Board and Troy Siebels, President & CEO.

Dear Friends, Much has changed in the ten years since we opened The Hanover Theatre for the Performing Arts on March 14, 2008, both inside and outside the building.

Internally, we’ve grown from a start-up nonprofit with a seven-person staff to a cultural anchor in our region with 40 full and part-time staff and more than 250 volunteers. In the last several years, we have been consistently ranked by the international ratings agency, Pollstar, among the top theatre venues worldwide for attendance. The scale, quality and prominence of the shows and artists appearing on our stage continues to grow.

Outside the building, the change is even more dramatic. The nearly two million visitors who have come through our doors have helped to transform Worcester. What ten years ago was a deserted downtown that visitors feared to visit after business hours now boasts a slew of restaurants and creative businesses. Where once was a failing outlets mall now stands an upscale residential development and a four-star hotel. More change is on the way with several restaurants, a comedy club, a threeseason beer garden with an outdoor stage, an art gallery and more. The theatre’s success has been credited with catalyzing not just development downtown, but a new optimism in Worcester.

At this important milestone, we’ve undertaken what we call the “Share Your Story” initiative to capture some of the most memorable moments of the past ten years. We hope that you’ll take the time to share your story with us. To find out more please visit TheHanoverTheatre.org/contests.

Even as we look back at ten years of growth and success, we are truly focused on the road ahead: • New partnerships will serve to bring us consistently high caliber productions, maintaining a robust and diverse range of national tours and performances.

• Our conservatory, now more than 280 students strong after only 18 months, will continue to grow in reach and diversity of classes and training opportunties.

• Southbridge Street will be re-routed this coming year to create a pedestrian plaza on the theatre’s doorstep. That plaza will change the way visitors experience the theatre and will give us an opportunity to engage a broader population, both on show days and otherwise.

• A 300-seat flexible theatre space in development at 20 Franklin Street, around the corner from the theatre, will host performances by other cultural organizations and our own conservatory students, and we will partner with a regional theatre company to bring a season of plays to Worcester.

• A new restaurant in the 551 Main Street building will make it easier for visitors to park once for “dinner and a show.”

We challenge ourselves continually to reach higher and to extend our impact across ever-increasing numbers of visitors, theatre lovers and young people. Thank you especially to those of you who have been with us since the beginning and have taken this ten year journey with us. We hope to continue to make you proud of us in the years ahead.

With appreciation,

Dr. Marianne Felice Chair of the Board

Troy Siebels President & CEO

OUR MISSION is to foster a love and appreciation for the performing arts in audiences of today and tomorrow.

OUR VISION is to be the finest performing arts center in New England.

2 • A Decade of Cultural Transformation • TheHanoverTheatre.org

Theatre District Impact

I

n acquiring and developing 551 Main Street, we made another leap of faith that the Worcester community will continue its unwavering support and help us to create a space for learning. A place, like the theatre, that is geared to all ages and socioeconomic groups. A world class performance school that builds confidence and brings joy to young and old and enhances the theatre experience.

-Mary C. DeFeudis, benefactor and founder Theatre District Campaign It is with great satisfaction that we are able to report that the Theatre District Campaign has delivered on two campaign priorities, and both are delivering tangible results and significant impact.

The acquisition and development of 551 Main Street have provided room for organizational growth and established a much-needed place for learning and self-expression. The Hanover Theatre Conservatory for the Performing Arts offered hundreds of classes in the first three semesters of operation, serving students of all ages and backgrounds.

As of October 18, 2018, the campaign raised $9,055,276. The conservatory’s success has been an important selling point for campaign outreach efforts. It is a dynamic place where our mission can be fully realized and our community impact can flourish.

The last two campaign priorities, which include district enhancement and programming, as well as the redesign of Francis R. Carroll Plaza, require the partnership of other organizations and the City of Worcester. Funders appreciate the collaborative nature of the campaign and recognize the advantage of public and private entities working together to accomplish a larger and inclusive vision for downtown Worcester.

In June, the theatre announced the Reach for the Stars Performance and Gala featuring Tony Bennett, which took place on September 28, 2018. Proceeds from the event benefited the campaign and provided us an opportunity to thank our donors while celebrating a decade of world-class performing arts in downtown Worcester.

Theatre District Alliance The theatre continues to play a leadership role in the Theatre District Alliance, in partnership with Worcester Business Development Corporation. The alliance’s advocacy committee is moving closer to forming a Business Improvement District (BID), with signatures of 90 district businesses and nonprofits pledging to participate and a vote by the City Council scheduled on November 20. The BID would be a special assessment district, financing supplemental services and enhancements above and beyond the basic services provided by the City of Worcester.

The BID’s initial aim will be to create a clean, safe and inviting neighborhood for theatre patrons and visitors.

Jazz at Sunset continues to draw crowds to the Theatre District.

T

he Theatre District Alliance is so fortunate to have such a strong leader in The Hanover Theatre. The TDA has continued to grow and strengthen within this past year, making strides in advocating for the Theatre District neighborhood, and bringing new and exciting events to the area. The TDA looks forward to continuing to work with the theatre to build upon this momentum to realize all of the great things soon to come!

-Julie Holstrom, senior project manager Worcester Business Development Corporation

The Hanover Theatre and Conservatory for the Performing Arts • 2018 Report to the Community • 3

Theatre District Campaign In June 2016, The Hanover Theatre launched the Theatre District Campaign to acquire and renovate the 551 Main Street building, develop and open our new conservatory for the performing arts, furnish, equip and program the new Francis R. Carroll Plaza being constructed by the city of Worcester in front of the theatre and create a fund to support creative activities on the new plaza and throughout the district.

The campaign takes a broader view of the role the theatre plays in creating a 21st century cultural destination. It also demonstrates our commitment to stewarding positive change beyond our current footprint with the vision of a culturally vibrant theatre district and city core.

We gratefully acknowledge all Theatre District Campaign donors who have helped us reach over $9 million towards our goal of $10 million. $100,000+ The George I. Alden Trust Amelia Peabody Charitable Fund Barr Foundation Jeanne Y. Curtis Charitable Trust Mary C. DeFeudis The Ruth H. & Warren A. Ellsworth Foundation Fred & Patty Eppinger The Fletcher Foundation

The George F. & Sybil H. Fuller Foundation Hanover Insurance Group Foundation MassDevelopment Massachusetts Cultural Facilties Fund Myles & C. Jean McDonough Charitable Foundation The Mildred H. McEvoy Foundation The Stoddard Charitable Trust Unum

$50,000+ Bay State Savings Bank Commerce Bank, a Division of Berkshire Bank Fred Harris Daniels Foundation The Francis A. & Jacquelyn H. Harrington Foundation

E. Paul & Kathleen Tinsley UniBank Webster Five

$25,000+ James & Stella Chacharone Coghlin Electrical Contractors, Inc. Drs. Ivan & Noreen Green Harvard Pilgrim Health Care Hoche-Scofield Foundation

Edward & Margaret Madaus MCPHS University Rollstone Bank & Trust The Schwartz Charitable Foundation

$10,000+ Alexander Aronson Finning CPAs Mike & Marie Angelini Bank of America Frank Carroll & Family John & Brigita Clementi Chris & Catherine Collins Paul & Sandra Demoga Digital Federal Credit Union Warner S. & Mary F. Fletcher The Albert J. Gifford Charitable Trust 4 • A Decade of Cultural Transformation • TheHanoverTheatre.org

Steve & Lee Joseph Helen P. Koskinas Lisa & Neil McDonough National Grid Regan P. Remillard Robin Rhodes Mr. & Mrs. Howard & Carolyn Stempler Mark Waitkus David Williams & Joyce Cariglia Wyman-Gordon Foundation

$5,000+ Anna Maria College David & Kristen Albright Bartholomew & Company, Inc.

Randall S. Barko & Marie Elissa Boisvert Jeff & Tracy Barlok Mark Berthiaume & Betsey Thompson John & Dawn Budd James & Nancy Coghlin Ralph & Joan Crowley Bruce & Kathleen (Madaus) Dunfee Dr. Marianne Felice Mr. & Mrs. Joseph Freitas Dr. Abraham W. & Linda F. Haddad Stasia B. Hovenesian Sharon & Allen Krause Richard & Tracey Lavey Nel & Paul Lazour Pam Massad

Barry & Jean Alman Bancroft School Maurice & Pamela Boisvert Classic Suites and Inns Monica Elefterion & Mark G. Wagner FLEXcon Company, Inc. Robert Frankel & Ann McCauley Lisa Kirby Gibbs The Grenon Family Phyllis Harrington

Robert & Myra McAnulty Jean McDonough Kara & Matthew (Madaus) Metraw Millbury Savings Bank Donald & Susan Pegg Stephen & Cynthia Pitcher Polar Beverages Mary & William Ritter Cliff & Susan Rucker Beth Sannella John & Ellen Savickas Patricia Segerson Jane & Troy Siebels Tom & Kathy Sullivan UMass Medical School Jody & Charlie Valade James & Tracy V. Wells

$1,000+ Kathleen & David Jordan Linda S. & Alan J. Larrivee Lundgren Honda of Auburn/Greenfield Dorothy Lurier Patrick & Meaghan Madaus James D. O’Brien, Jr. R. Norman Peters Professional Facilites Management Kim & Adrian VanderSpek Todd H. Wetzel/The Wetzel Group at Morgan Stanley

up to $999 John Abrams Emily Adams Jennifer & Michael Agbay Cliff & Mary Ellen Anderson Derrick & Kimberly Anderson Alice Athy Kristin & Joe Bafaro Brian & Janet Barlow Jack & Susan Bassick R.E. Bidinger, DDS & J.M. Stiles, DMD Bilhan Bilge Betty & Bob Blute Amanda Bohart Richard Bonetti Kristine Bostek Fay Boudrot Karin Branscombe Steven Bush Edward & Donna Byrnes Henry & Pamela Camosse Brendan Clark Robert Conti Brian Currie Robert Daddario Kerry & Cheryl Daigle John Demartini Michael Desrosiers Dona DeSantos Donald & Melanie Donegan Roger & Antonella Doucette

Jennifer & Michael Dowdle Mrs. Grace Elton Andrew & Robin Feldman Adrien Finlay Ann L. Flynn Mary & Noelle Fura Mr. Daniel Gagnon Ernie Gozdur Glen Grusmark Bruce Hager Charles Hamann Don & Peg Harbert Maureen Hardy Charles Henneberry Sr. James & Nancy Javaras Bob & Laurie Jenal Kallin & Linda Johnson Nan Johnson Janice Jose Matthew Kamins & Laurian Banciulescu John & Rayna Keenan David Kelly Emily Kelly Janet Krause Patricia, Lori & Michael Lapomardo Blanche Lagace Richard & Mary Ellen Letarte Joseph Madaus Sam Martino Timothy & Nadia McGourthy

Linda & Joe McGowan Joan McHugh Patricia Miller Jack & Cynthia Monahan Moira Moynihan-Manoog & Charles Manoog Janet O'Neill Susan & Chris Palatucci Andrew Paradis Donald & Polly Phipps Reid Pinchback Laura Poulin-Harkins Mary Ann Preskul-Ricca Buz & Nancy Reusch Nancy Robillard Marshall & Judith Rothbard Tate Peter & Patti Rugg Vin Sasso & Terrie McGlinn Jan Seymour & Eric Brose Dale Stafford Beth & Kevin Stark Mark Steina Katy & Peter Sullivan Justine Swales Francis J. & Karen Tighe Raymond Trifone Dennis Troy Elaine Warren Worcester Business Development Corporation List current as 9/20/18

The Hanover Theatre and Conservatory for the Performing Arts • 2018 Report to the Community • 5

Filling a Growing Need

M

y experience at the conservatory was really groundbreaking for me. For so many years, I have been purely selftaught and was making so many rookie mistakes in my work…but with my time at the conservatory, I have grown so much.

Without the conservatory, I don’t know where I would be.

-Jacob Cardona, conservatory student

Conservatory Growth Being a student of the arts requires creativity, collaboration and communication. Each and every day, we are proud to offer students of every age the opportunity to grow as artists and passionate, contributing members of society. After our conservatory’s opening in January 2017, we experienced a 40% increase in enrollment in just one year. In our second semester, we tripled our number of offerings from 25 to 78 classes in music, drama, dance and technical theatre. Our exceptional faculty of master teaching artists from Boston, Providence, Hartford, New York and the surrounding area doubled in size, growing quickly from 10 to 20 professional artist-educators who provide our students with the very best in performing arts education. This fall, we are training and educating over 280 students each week, a 55% increase in just 18 months. We attribute this growth and success to our continued commitment to cultivating individual attention, igniting creativity and inspiring confidence through arts education. As we continue to expand our reach in the area, financial assistance has become even more important. In our 2017-2018 season we were pleased to provide area students in need with over $20,000 in scholarships to pursue their training in the performing arts in the heart of Worcester’s Theatre District.

Ballet Arts Worcester Merger On July 1, 2017, Ballet Arts Worcester (BAW) found a new home at 551 Main Street as the dance department in our conservatory for the performing arts. BAW’s founder and artistic director, Jennifer Agbay, was hired as our director of dance after her decade-long relationship with our organization. Along with her talented faculty and students, we were proud to welcome a number of Agbay’s established programs into our conservatory.

The Nutcracker In 2017, the annual production of The Nutcracker, under the artistic direction of Jennifer Agbay, became an official conservatory production and provided over 150 local dance students with the opportunity to perform in our world-class venue. Furthermore, students shared the stage with professional principle dancers from Orlando Ballet Company and, for the first time, Boston Ballet. We were thrilled to bring this production in-house and will continue to invest in it as a service to the local community for years to come. Many thanks go to the dozens of parent volunteers who help to make this production possible.

Pictured are Meghan Montaner, director of education, Troy Siebels, president and CEO and Dr. Susan O’Neil, Worcester Public Schools deputy superintendent at the Partners in Education Institute in Washington, D.C.

6 • A Decade of Cultural Transformation • TheHanoverTheatre.org

Kennedy Center Partners in Education In April 2018, The Hanover Theatre Conservatory was selected to participate in the John F. Kennedy Center for the Performing Arts’ Partners in Education Program, a nationally recognized program designed to help arts organizations develop and expand education partnerships with local school systems. The theatre is the first venue in Massachusetts to be accepted into this prestigious program, which will assist in the expansion of The Hanover Theatre’s relationship with the Worcester Public Schools (WPS). It is rooted in the belief that supporting the professional learning of teachers is an essential component of promoting the inclusion of arts in education. The WPS deputy superintendent,

Students of The Boys and Girls Club Ballet Progam strike a pose.

Dr. Susan O’Neil joined Troy Siebels, the theatre’s president and CEO and Meghan Montaner, director of education at the Partners in Education Institute in Washington, D.C. this past spring.

Worcester County Dance Festival This celebratory festival hosted its fourth annual performance on our stage for the first time this past spring. Worcester County Dance Festival is an evening of diverse dance celebrating New England’s talented schools. Companies were offered a supportive atmosphere for a creative exchange of ideas, master classes and performance opportunity. Twelve groups performed more than 30 pieces ranging from Bharatanatyam, Latin, jazz, flamenco, Chinese Mandarin, Greek, contemporary and ballet.

Pernet Family Health Last spring, we were awarded a grant from the Worcester Arts Council to facilitate a Creative Drama Workshop in collaboration with Pernet Family Health Services. Our outreach programs coordinator, Sharon Hart, facilitated a six-week series of sessions for 12 youth from Pernet Family Health Services. The students worked in groups to identify and express their feelings through creative writing, movement and acting exercises. This workshop was an opportunity for these young people to see how theatre can be used as a tool for expressing their ideas individually and as a group. At the end of the program, the group presented their version of the story “Cinderella” and incorporated experiences from their lives, such as bullying and peer pressure.

The feedback from the students involved was incredibly positive. The workshop was provided at no cost to the students.

Master Classes In the 2017-2018 season, our conservatory students took advantage of 11 different master classes with visiting productions like A Christmas Story, A Christmas Carol, Cabaret, Shaping Sound, Something Rotten!, Jersey Boys, Moscow Festival

Ballet’s Sleeping Beauty, Bright Star and The King & I. These master classes are free and exclusive for conservatory students. We strive to provide our young talent with the opportunity to speak with and learn from touring professionals so that they may gain a better understanding of what it means to have a career in the performing arts.

Pas de Deux In January 2018, we launched our first pas de deux (partnering) class for male and female ballet students. At the end of the year, the students demonstrated a wonderful presentation of communication, partnership and trust in dance in our Spring Reflection performance. The Hanover Theatre Conservatory is the only performing arts school in central Massachusetts to offer a pas de deux class.

Boys & Girls Club Ballet Program We were very proud to continue this incredible outreach program initiated by BAW. Last season, a conservatory faculty member visited the Worcester Boys & Girls Club each week and provide ballet instruction for 11 students. The conservatory supplied the students with ballet shoes and dancewear in order to further support their training, and the students performed in our end of year Spring Reflection performance.

Youth Summer Programs Our Youth Summer Programs were as popular as ever this year with long-standing waitlists for our teen and pre-teen programs in musical theatre, which performed Beauty & the Beast and Beauty & the Beast JR, respectively. We were proud to win the Baystate Parent 2018 “Best of” award for Best Theatre Program/ Camp once again. New this year, we held summer dance programs, including a pointe intensive, drop-in ballet classes and week-long summer dance intensives for ages 5-18. Between all of these wonderful programs, our conservatory studios and stage were kept busy with an estimated 180 students and 18 interns.

The Hanover Theatre and Conservatory for the Performing Arts • 2018 Report to the Community • 7

Living Our Mission

I

wanted to see RENT since I was in sixth grade and I love that my first exposure was a live performance.

Live performances add something to the watching factor that makes it much better.

-Burncoat High student on Adopt-A-School 2018

Above, social media reactions from the cast to the AdoptA-School performance. Left, the theatre lobby display of students’ cross-curriculum projects related to the themes of RENT.

Adopt-A-School: RENT In the spring of 2018, we were thrilled to celebrate the fifth year of our Adopt-A-School program, using arts to enhance the curriculum in our public schools. Once again, we worked with Superintendent Maureen Binienda and the faculty of both South and Burncoat high schools to incorporate the themes, history and sociological impacts of a Broadway show into the curriculum across every subject as preparation for both schools (2,300+ students). 2018 was a special year as we brought both schools together into the same, exclusive, weekday morning performance of the musical RENT. Actors visited the schools the day before the performance. The tour gave students special permission to perform the show-stopping number “Seasons of Love” with the cast during the performance and held a post-show Q&A with the company.

This incredible effort required 52 buses to transport students downtown simultaneously and would not have been possible without the support of the City of Worcester, Durham Bus Company, Greater Worcester Community Foundation, the Crickett Foundation, the McDonough Foundation and our Access to the Arts donors. At an annual cost of nearly $150,000, this program carries quite a price tag, but the impact left on the students, many of whom experience live theatre only through this program, is priceless.

8 • A Decade of Cultural Transformation • TheHanoverTheatre.org

Goddard Scholars Program Since 2011, we have been partnering with Sullivan Middle School to offer unique, immersive theatre experiences for gifted and talented students in their Goddard Scholars program. Annually, each sixth, seventh and eighth grade Goddard Scholars group attends both an interactive workshop with a teaching artist and a performance at the theatre. This year’s activities included workshops involving arts-integrated learning, public speaking and Shakespeare. Students attended performances of A Christmas Carol, with a special school visit from actor Jeremy Lawrence, and Othello. Over the last seven years, we have worked with hundreds of students through this initiative.

Student Matinees Last season, 12,000 area students attended student matinees of A Christmas Carol, Encore, Othello, RENT and Beauty & the Beast. Student matinee tickets are significantly discounted in order to make these experiences possible for local schools.

The Access to the Arts (ATTA) Fund This fund continues to be a vital source of support for community outreach programs, providing access to the performing arts to youth and families who cannot afford to participate.

W

e just finished a talkback with these young people and this was THE most diverse audience we’ve ever performed in front of! So many colors! So much beauty!!! Shoutout to all of the teachers who helped make this happen! All of y’all who wrangled 2,300 students and got them into the theatre by 10 am to see a show called RENT. Shout out to y’all for integrating concepts and themes from RENT into your curriculum in order to make this whole experience the most educational! It is you all who I find incredibly moving and inspiring!

-Jasmine Easler (Joanne Jefferson in RENT) The cast of RENT participate in a Q&A after the Adopt-A-School matinee performance in April.

Thank you to the Access to the Arts donors who believe in our mission of inclusion and community. Contributions to the fund include individual gifts and foundation grants.

Access to the Arts Donors

Ms. Christine Abraham Ms Sandi Alexander Barry & Jean Alman Cliff & Mary Ellen Anderson Randall S. Barko & Marie Elissa Boisvert Virginia Bates Norman & Nancy Beisaw Carol E. Blake Karin Branscombe David Brooks George & Alta-Mae Butler Henry & Pamela Camosse David & Karen Catallozzi Catherine Colinvaux Richard & Charlotte Cote Richard & Ann Marie Cravedi Melvin Cutler Charitable Foundation Kerry & Cheryl Daigle Herb & Andrea Daroff Mary C. DeFeudis Sandra & Russell Doty John & Beverly Doubleday Beth & Paul Duquette Mary Easter & Michael Sammarco Richard & Deborah Emmons Andrea Falcione Dr. Marianne Felice Mallory Flagg Wyman-Gordon Foundation Mr & Mrs Jose & Simone Flores-Cardillo Ann L. Flynn Myrna Garber Mr. Paul Gilrein Janet & Geoffrey Graeber Drs. Ivan & Noreen Green Joseph Gregus Mrs Audrey Griffis Debra Haddad Bruce Hager

Maryanne and Paul Hammond Barbara Hanc & Karen Ryberg Don & Peg Harbert Roberta Henderson Charles Henneberry Sr. Stasia B. Hovenesian Richard Howarth Donald & William Howe-Hughes Ted & Kathleen Hudson Howard & Frances Jacobson Ian & Maureen Johnson David Kelly Lisa Kirby Gibbs Bernard Kobel Helen P. Koskinas Harry P. & Sharon Kotseas Sharon & Allen Krause Steven & Joyce Kressler Robert Krumpholz Otto & Karen Kunz Richard & Tracey Lavey Nel & Paul Lazour Richard & Mary Ellen Letarte Hermann Foundation Gloria & John Mackoul Edward & Margaret Madaus Robert & Myra McAnulty Lisa & Neil McDonough Maureen McKeon Robert & Jan Mecca Christine Meuse Meghan Montaner Ronn & Holly Moody Patricia Morgan Karen Mulcahy Peter & Ellen Mundy Scott Nathan Matthew Olds & Michael Berthiaume Donald & Susan Pegg

Kathy & Dick Perry David & Marlene Persky Donald & Polly Phipps Diane & Ken Pieciak Jeanne Y. Curtis Charitable Trust Robin Rhodes Lydia Rogers Mary J Ronayne Don Ross Marshall & Judith Rothbard Tate Ruth Rubin Thomas & Patricia Ryan John & Ellen Savickas Patricia Segerson Jon Shakour Glenn Small & Susan Ferris Joanne & George Smith DCU for Kids Colleen Spelman Beth & Kevin Stark Sullivan, Garrity & Donnelly Insurance Agencies Sheila & George Tetler Sharon Tierney Francis J. & Karen Tighe Ralph Tiscione Raymond Trifone Bruce Trotto Judith Uthoff Jody & Charlie Valade Herb & Jean Varnum Philippe & Jody Vezina Charles Washburn James & Tracy V. Wells Jerry & Demmie Wells David Williams & Joyce Cariglia Karen Yeowell Janet Zeidler

Donors listed are at the $100 level and above.

The Hanover Theatre and Conservatory for the Performing Arts • 2018 Report to the Community • 9

Reasons to Celebrate The Hanover Theatre turns 10 On March 14, 2018, ten years to the day that The Hanover Theatre held its grand opening, the staff, board members and volunteers gathered at Mechanics Hall to raise a toast and celebrate a decade of cultural transformation in downtown Worcester. Chair of the Board, Dr. Marianne Felice, recognized the vision of the theatre’s founders, Ed Madaus and Paul Demoga, and led the group in singing “Happy Birthday” to the theatre. Attendees had the opportunity to share their stories of The Hanover Theatre which were captured on video to be used as part of the theatre’s yearlong “Share Your Story” initiative.

We thank the staff of Mechanics Hall for opening up their doors to allow our staff to step away from the workplace and celebrate this momentous occasion in another fabulous historic venue.

Happy Birthday Don! Don Phipps, founder and curator of The Hanover Theatre’s Mighty Wurlitzer Organ, threw himself an 85th birthday party to raise funds to support the long-term maintenance of the Wurlitzer and pass the curatorial reins to his longtime friend and organ team member, Bruce Hager. The event included a wonderful concert that combined the talents of organist Dave Wickstrom and members of the White Heat Band. Don also recognized the service and talents of Len Beyersdorfer as the theatre’s resident organist, the love and support of his wife, Polly Phipps, and the devotion of his brother, John Phipps. A plaque officially naming the instrument “The Donald Phipps Mighty Wurlitzer Organ” now resides on the stage wall in recognition of all of Don’s contributions.

Mighty Wurlitzer Organ Fund Donors Barry & Jean Alman Jon & Janice Anderson Len & Maria Beyersdorfer Ruth & Audrey Colson Lee Fernandez Mike Foley Clifford Gerber Bruce Hager Bernard Kobel Helen P. Koskinas Paul J. Nolan

Carolyn Petrolini Donald & Polly Phipps Robert & Nancy Phipps Marshall & Judith Rothbard Tate David Rousseau The Shanklin Family Judith & Donald Stoddard Robert Todd Jerry & Demmie Wells Donors listed are at the $100 level and above.

Robert Breault The Hanover Theatre’s Honorary Concierge

Bernie Kobel The John S. DiBenedetto Award of Excellence

This one-time award expresses the theatre’s grateful appreciation to Robert Breault, for creating the standard for all future concierges through his outstanding passion, devotion and customer service.

The John S. DiBenedetto Award of Excellence recognizes the hard work and dedication of Bernie Kobel. He displays a great love for the theatre and a passion for its success much like the late general manager of the former Loew’s Poli Palace for 30 years, “Johnny Dee.”

Robert’s loyal dedication, unwavering commitment and outstanding support of The Hanover Theatre’s mission, vision and values are exemplified by over ten years and nearly 4,000 hours of volunteer service.

His attention to detail and exemplary skills have helped The Hanover Theatre become one of the finest performing arts centers in New England.

10 • A Decade of Cultural Transformation • TheHanoverTheatre.org

During his ten years and over 5,000 hours of volunteer service, Bernie created a lasting impression on over 1,900,000 people as they’ve walked through our doors. His kindness inspires every employee who knows him, every volunteer he worked with and every patron he greeted along the way.

Community Stakeholders

The theatre would like to thank the following corporations, foundations and colleges for their commitment to our cultural organization. Through their support and partnership we are able to better serve the cultural needs of the community. In addition, the great majority of revenue from ticket sales goes directly to the show or performer, which is why membership and sponsorship support are critical to closing the funding gap.

Corporate Support We deeply appreciate these corporations for their generosity and partnerships, which provide critical funding for the theatre. Their support gives us the confidence to book high-profile performers and touring productions and build our reputation as a worldclass performing arts center. We thank them for their commitment.

Amica Insurance Assumption College Bank of America Bay State Savings Bank Blue Cross Blue Shield of Massachusetts Commerce Bank, a Division of Berkshire Bank Cornerstone Bank FLEXcon Company, Inc The Hanover Insurance Group Herb Chambers Toyota of Auburn Reliant Medical Group Rollstone Bank and Trust UniBank Webster Five

College Support The theatre is grateful for the yearly commitment of our College Partners Program, which works hand-in-hand with the theatre to revitalize and strengthen Worcester as a welcoming and exciting college town.

Assumption College Massachusetts College of Pharmacy and Health Sciences UMASS Medical School Worcester State University

Supporting Foundations Support from foundations is at the heart of the theatre’s community efforts. From providing funding for school bus trips to maintaining our Mighty Wurlitzer, to hosting world famous motivational speakers and supporting our collaborative community programs, we truly appreciate their generosity and commitment.

The George I. Alden Trust Amelia Peabody Charitable Trust Barr Foundation The Beagary Charitable Trust The Crickett Foundation Jeanne Y. Curtis Charitable Trust DCU for Kids The Albert J. Gifford Charitable Trust Greater Worcester Community Foundation Hermann Foundation Hoche-Scofield Foundation Massachusetts Cultural Council MassDevelopment Schwartz Charitable Foundation The Stoddard Charitable Trust Wyman-Gordon Foundation Worcester Educational Development Foundation

Matching Gift Support We thank the following companies who provide matching gifts from their employees.

Amundi Pioneer Eversource FM Global Foundation GE Foundation The Hanover Insurance Group

Intel Corporation National Grid Saint-Gobain Corporate Foundation Schneider Electric Voya Financial

The Hanover Theatre and Conservatory for the Performing Arts • 2018 Report to the Community • 11

A Season of . . .

The 2017-2018 season offered a wide variety of theatre, music, dance and comedy, including travelling Broadway tours.

RENT 20th Anniversary Tour, Something Rotten! and Bright Star left audience members raving about the high caliber of the productions and the talent delivered at all of our shows.

Broadway Tours A Christmas Story, The Musical Cabaret Something Rotten! sponsored by Commerce Bank, a Division of Berkshire Bank Jersey Boys sponsored by Cornerstone Bank & Reliant Medical Group RENT 20th Anniversary Tour sponsored by Bay State Savings Bank Bright Star sponsored by UniBank The King and I sponsored by Webster Five Comedy Jay Leno Lewis Black: The Rant, White & Blue Tour Brian Regan Live Comedy Tour Chefs A Sizzling Kitchen Showdown The Capitol Steps: Orange is the New Barack Late Nite Catechism Concerts Shatta Wale Live in Concert Bill Gaither and the Gaither Vocal Band, Better Together Tour Gordon Lightfoot In Concert: The Legend Lives On The Fab Four: The Ultimate Tribute Original Stars from American Bandstand sponsored by E. Paul & Kathleen Tinsley & Ed & Margaret Madaus Get The Led Out: The American Led Zeppelin Scott Bradlee’s Postmodern Jukebox Under the Streetlamp Neil Berg’s 50 Years of Rock & Roll 12 • A Decade of Cultural Transformation • TheHanoverTheatre.org

Air Supply supported by Herb Chambers Toyota of Auburn Decades Rewind In the Mood Daughtry Brit Floyd World Tour 2018: 45 Years of The Dark Side of the Moon Hotel California sponsored by Rollstone Bank Engelbert Humperdinck The Prodigal Son Tour Newsboys United Tour Che Malambo Bill Murray, Jan Vogler and Friends: New Worlds The Piano Guys Rockin’ Road to Dublin Johnny Mathis: The Voice of Romance Tour 2018 Dance and Movement Travis Wall’s Shaping Sound After the Curtain Music Worcester presents Moscow Festival Ballet’s Sleeping Beauty The Hanover Theatre Conservatory’s Spring Reflection Youth America Grand Prix 4th Annual Worcester County Dance Festival Family Shows Daniel Tiger’s Neighborhood Live: King for A Day! Disney Live! Mickey and Minnie’s Doorway to Magic Shopkins Live! Shop It Up! Paw Patrol Live! The Great Pirate Adventure Peppa Pig Live! sponsored by Amica Insurance

Performing Arts Guys and Dolls presented by The Hanover Theatre Youth Summer Program Buddy: The Buddy Holly Story Girls Night: The Musical Screen to Stage

The Price is Right LIVE!

Speaker Series Dr. Neil deGrasse Tyson: An Astrophysicist Reads the Newspaper Garrison Keillor: Just Passing Through Theatre Tours Historic & Architectural Tours Mighty Wurlitzer Organ Tours Founders’ Tours Community Events (selected) Miss Massachusetts Pageant 2017 Burncoat Dance Department presents An Evening of Dance Charlotte Klein Dance Center Recitals Summer Youth Symposium Miss Massachusetts Pageant 2018 Receptions (selected) Genesis Club Tribute Event TD Bank WOW! Awards Lifesong Church Volunteer Recognition Hanover Insurance PSA Commencement and Graduation Ceremonies Anna Maria College Commencement Gerald Creamer Center Graduation Blackstone Valley Regional Vo-tech High School Graduation Grafton High School Graduation AMSA Charter School Graduation

The Hanover Theatre and Conservatory for the Performing Arts • 2018 Report to the Community • 13

The Company of RENT 20th Anniversary Tour, photo Carol Rosegg, 2017.

Films The Princess Bride: An Inconceivable Evening with Cary Elwes Volkswagen presents Warren Miller’s Line of Descent The Freshman: silent film William Shatner LIVE with Star Trek II: The Wrath of Khan A Collection of Laurel and Hardy silent short films qFLIX Worcester: New England’s LGBTQ Film Festival

Holiday Shows The Nutcracker presenting sponsor Commerce Bank, a Division of Berkshire Bank and production sponsor Price Chopper Diane Kelley presents Holiday Spectacular 2017 2017 Holiday Pops Tour sponsored by The Hanover Insurance Group, Inc. A Christmas Carol sponsored by Blue Cross Blue Shield of Massachusetts and Assumption College WGBH presents A Christmas Celtic Sojourn with Brian O’Donovan

Experience the New Worcester .

The growth and success of The Hanover Theatre over the past 18 years has provided renewed energy to the revitalization and rebirth o

Ed Madaus and Paul Demoga have an ambitious dream, to bring the former Poli Palace Theatre back to life in downtown Worcester.

WCPA launches Light the Lights Campaign and Troy Siebels joins the organization.

2004

2000

Lamoureux Pagano completes architectural drawing and restoration of the historic theatre begins.

Worcester Center for Performing Arts (WCPA) is created as a nonprofit organization to own and operate the theatre. Congressman Jim McGovern facilitates National Amusements’ donation of the building to WCPA.

The Hanover Insurance Group and Mary C. DeFeudis pledge leadership contributions.

2002

2005

2006

14 • A Decade of Cultural Transformation • TheHanoverTheatre.org

Ber at T Gra 14.

Ha tas to W Co aud for Sou Sch fea The ina Tro AC lau sub

20

. . The Best is Yet to Come.

of downtown Worcester. Blue event entries represent growth in downtown Worcester catalyzed by the success of The Hanover Theatre.

rnadette Peters performs The Hanover Theatre’s and Opening on March . Within the first 30 days, airspray gives patrons a ste of Broadway coming Worcester and David opperfield dazzles diences. The theatre rms a partnership with uth High Community hool. The opening season atures Aretha Franklin, e Beach Boys and the augural production of oy Siebels’ adaptation of Christmas Carol and the unch of our first Broadway bscription series.

008

Installation of the Mighty Wurlitzer is completed, led by organ restorer and donor, Don Phipps. Miranda Lambert performs and Barack Obama’s Presidential Inauguration is simulcast as a free event open to the public.

The theatre is first listed among Pollstar’s “Top 50 Theatres Worldwide” and the Broadway subscription series expands to six shows.

Superstars including Natalie Cole, Diana Ross and Jackson Browne perform on our stage.

2011

2012

2009

2010

The Hanover Insurance Group purchases City Square and CEO Fred Eppinger cites the theatre’s success as a key reason.

The stars keep coming with Glen Campbell, Peter Frampton, The Moody Blues and Dr. Maya Angelou. New traditions take root with the first annual Boston Pops Holiday Show and Jeremy Lawrence joins A Christmas Carol as Ebenezer Scrooge. Mary Poppins and West Side Story are part of the Broadway subscription series.

2011

Worcester Common Outlets Mall is demolished and Front Street reopens.

2012

Worcester City Council approves Theatre District Master Plan and the common is refurbished to include a new skating rink at the Worcester Common Oval.

The Hanover Theatre and Conservatory for the Performing Arts • 2018 Report to the Community • 15

Experience the New Worcester .

The growth and success of The Hanover Theatre over the past 18 years has provided renewed energy to the revitalization and rebirth of

Les Miserables is the hit of our Broadway subscription series. The theatre celebrates its 5th anniversary with Diana Krall and the one millionth patron. The subscription series expands to seven shows of five performances each and we launch the Adopt-ASchool program through our partnership with South High Community School.

2013

2013

City Square projects including Unum’s corporate headquarters and St. Vincent’s Cancer Care Center are completed.

Two-week run of Jersey Boys plays to more than 27,000 patrons. In addition to our Securing the Future Gala, additional highlights of the season include the Massachusetts Gubernatorial Debate, Jerry Seinfeld and John Legend performances.

The theatre acquires 551 Main Street and begins renovation. The Broadway touring production of The Producers, Morrissey, Dave Chappelle and Deepak Chopra demonstrate our variety of programming.

2015 Donny Osmond and John Mellencamp rock the house while NPR’s The Moth provides an evening of amazing storytelling. Kinky Boots and The Sound of Music end the year on a high note.

2016

2014

2014

The former T&G building at 20 Franklin Street is renovated and Quinsigamond Community College opens a downtown campus.

16 • A Decade of Cultural Transformation • TheHanoverTheatre.org

2015

Theatre District Alliance is formed.

2016

City of Worcester announces new pedestrian plaza on the theatre’s doorstep, Mercantile Center is born, bringing 500 new UMASS employees downtown and a block of residential buildings in the district are upgraded and branded as The Grid.

Th Co Pe Mo Wi de wo

20

2

Th lau w its Di th ca W in ho

. . The Best is Yet to Come.

downtown Worcester. Blue event entries represent growth in downtown Worcester catalyzed by the success of The Hanover Theatre.

he Hanover Theatre onservatory for the erforming Arts opens. otown the Musical, Brian ilson, David Blaine, Dr. Neil eGrasse Tyson and Jay Leno ow the crowds on stage.

Season highlights include Something Rotten!, The Piano Guys, Johnny Mathis and Reach for the Stars 10th Anniversary Performance and Gala with Tony Bennett. Our two millionth patron visits the theatre.

The Hanover Theatre Conservatory for the Performing Arts expands.

2018

2020

017

2017

he Creative Hub project unches at Two Ionic Avenue while Jazz at Sunset re-invents self and moves to the Theatre istrict. Worcester Railers play heir first game and there’s ause to celebrate the fact that Worcester is the only major city n New England with zero gun omicides for the entire year.

2018

Restaurant opens at 551 Main Street and plaza.

Rooftop jazz club opens at 551 Main Street.

2019

2022

Roseland opens 370 units of luxury housing. AC Marriott opens hotel at City Square. City of Worcester announces Pawsox are moving to Worcester and breaks ground on $11 million Reimagining Main Street project.

2020

New pedestrian plaza is completed and opens.

2021

Worcester Red Sox play their first game in the new Canal District ballpark.

Photo credits: ©Erb Photography or ©The Hanover Theatre unless indicated otherwise.

Aretha Franklin, ©Getty images; Dr. Maya Angelou, ©Dwight Carter; Tony Bennett, ©Heather Wines/CBS via GettyArts Images.

The Hanover Theatre and Conservatory for the Performing • 2018 Report to the Community • 17

Stewarding Sustainability Franklin Square Society members are a vital means of support for the theatre. The society’s leadership donors provide a solid base of funding to help the theatre thrive as a nonprofit cultural organization and continue its work to revitalize the district and city core. Members serve as catalysts for positive change and continued cultural transformation of the city. This past year we welcomed 20 new members to the FSS family.

Encore Circle Broadway Subscribers Steve Buchalter, Enterprise Cleaning Corporation Mary C. DeFeudis The Hanover Insurance Group Foundation Donald & Polly Phipps Celebrity Circle Broadway Subscribers Commerce Bank, a Division of Berkshire Bank Wayne Canty, Heat Trace Products, LLC National Grid Worcester Business Development Corporation Celebrity Circle Members Arthur M. & Martha R. Pappas Foundation Polar Beverages Marc & Miriam Rogers-Montalvo Amy & Edward Russo* Director Circle Broadway Subscribers AbbVie Mike & Marie Angelini Archstone Financial Randall S. Barko & Marie Elissa Boisvert Bay State Savings Bank R.E. Bidinger, DDS & J.M. Stiles, DMD* James & Nancy Coghlin Cornerstone Bank Kerry & Cheryl Daigle* Digital Federal Credit Union Jeff Johnson, Eagle Cleaning Corp.

The Fisher Family Allen Fletcher Drs. Ivan & Noreen Green* Judith Ann & Edward J. Keegan III Richard & Tracey Lavey Robert & Myra McAnulty* Mirick O’Connell Ronn & Holly Moody* Vincent & Denise Osterman, E. Osterman Gas Service Peppers Artful Events Ken & Karen Rapp John & Ellen Savickas UniBank Kim & Adrian VanderSpek Webster Five Worcester Telegram & Gazette

Director Circle Members AdCare Educational Institute Alexander Aronson Finning CPAs Amica Insurance Assumption College Avidia Bank Blue Cross Blue Shield of Massachusetts Karin Branscombe Jeff Burk & Dale LePage Henry & Pamela Camosse Capital Advisors, LLC Frank Carroll & Family Lisa Carroll CF Concepts, Inc. CinchIT, Inc Mary Frances & John Coakley Commonwealth Electrical Technologies LLC Country Bank Eastern Acoustics Works FLEXcon Harvard Pilgrim Health Care Herb Chambers Toyota of Auburn Millbury Savings Bank Oriol Health Care* Joanne Prizio Reliant Medical Group Rollstone Bank & Trust Sellia Group United Lens Company, Inc. Unum Worcester Polytechnic Institute Producer Circle Broadway Subscribers A Arsenault & Sons, Inc. Mark Aaronson David & Kristen Albright AllCom Credit Union Barry & Jean Alman* Cliff & Mary Ellen Anderson Brent & Katrinka Arthaud* David & Linda Ayers Paul & Jane Baker Jeff & Tracy Barlok Brian & Janet Barlow Jack & Susan Bassick Jo Ann & Ted Bauer Dr. Steven J. Beckman & Family Dr. & Mrs. Bruce Bender

18 • A Decade of Cultural Transformation • TheHanoverTheatre.org

Dr. Charles & Janet Birbara Maurice & Pamela Boisvert Kenneth & Patricia Boivin Tim & Kate Breen Virginia & Kevin Byrne Drs. Richard & Peni Callahan Barbara & Richard Cerny Carol & David Chester Brenda & Vinny Cloutier Mary & Hannah Cooper* Richard & Ann Marie Cravedi Paul & Sandra Demoga* Justine & Kevin DeNorscia Joseph & Linda Depasquale Donald & Melanie Donegan* Kevin & Michelle Donovan Steven & Peggy Dorval John & Beverly Doubleday* Mr. & Mrs. William R. Durgin Richard & Deborah Emmons Fallon Health Annette & Mark Farley Dr. Marianne Felice Andy, Carolyn, Owen & Evan Fitzpatrick Ann L. Flynn Mary & Noelle Fura Lee & Dina Gaudette* William & Patricia Giannopoulos Marty Green & Maura Mahoney Honorable Mel L. Greenberg, Ret & Joyce M. Greenberg The Grenon Family* Raymond & Donna Griffin Dr. Abraham & Linda Haddad Melody & Paul Hamilton* Maryanne and Paul Hammond Barbara Hanc & Karen Ryberg* Don & Peg Harbert Rebecca Harvey Donna & Andrew Hebb Roberta Henderson Charles Henneberry Sr. Bob & Lynn Hennigan Christine & Bill Herbert Stasia B. Hovenesian William & Patricia Iandoli* Drs. Richard & Sheryl Irwin Ian & Maureen Johnson

Kallin & Linda Johnson Steve & Lee Joseph Matthew Kamins & Laurian Banciulescu Paul & Carol Kelleher David Kelly Helen P. Koskinas Harry P. & Sharon Kotseas Suzanne & Kevin Kozak* Sharon & Allen Krause* Debra, Dennis & Heather Lamarche Henry & Holly LaMountain* John & Kathy Lauring Stanley & Debi Levenson* Bruce & Andrea Little Stephen & Valerie Loring Thomas Lowe & Jane Pond Carole Lyman* Helder & Maggie Machado, Machado Consulting Gloria & John Mackoul Edward & Margaret Madaus* Michael & Audrey Marcy Carolann McAdam Lisa & Neil McDonough Ward McLaughlin Jack & Cynthia Monahan Richard & Diana Mundinger Margaret Naylor & Robert Condon Lisa & Nick Nevin* Barbara & Kenneth New James D O’Brien Jr. Esq* Matthew Olds & Michael Berthiaume* Michael A. Pagano Donald & Susan Pegg* Premier Optical Buz & Nancy Reusch* Robin Rhodes* Mary & William Ritter Peter & Patti Rugg Ed Sato John & Ann Savageau Patricia Segerson Karon & Kellie Shea* William & Carol Shemeth Michael & Carol Sleeper Dale Stafford & Maureen Hardy Dr. Daniel & Deborah Steigman John & Lynn Sullivan Sullivan, Garrity & Donnelly Insurance Agencies Michael & Jennifer Tarka

Francis J. & Karen Tighe* Michael & Andrea Urban Jody & Charlie Valade Herb & Jean Varnum Anthony Vigliotti* James & Tracy V. Wells Jerry & Demmie Wells Todd H. Wetzel Reverend Jane Willan & Don Lutz Sharon & Peter Woodbury* Susan & David Woodbury Worcester Fitness* Producer Circle Members AlphaGraphics* Atlas Distributing Richard & Sharon Avis Thomas & Lynora Bartholomew The Belsito Family Len & Maria Beyersdorfer Maureen Binienda Deborah & Rich Boutilier Bowditch & Dewey, LLP Paul & Sarah Buckingham, III John & Dawn Budd Lynda Burgess, The Acton Co-operative Theatre Donna Burns George & Alta-Mae Butler James & Stella Chacharone Carol & David Chester Clark University John & Brigita Clementi Coghlin Electrical Contractors, Inc. Chris & Catherine Collins Cynthia Cooper Jeanne Y. Curtis Charitable Trust Melvin Cutler Michael Czech & Silvia Corvera-Behar Paul & Andrea Damour Maureen & Richard Dodakian Jason & Chelsea Eastty* Fred & Patty Eppinger Scott Erb & Donna Dufault, Erb Photography Barbara E. Fargo Warner S. & Mary F. Fletcher Susan & Jay Foley, Foley, Inc. Sheryl Fox Richard & Joan Freedman Mr. & Mrs. Joseph Freitas Mark & Jan Fuller

Lisa Kirby Gibbs Njeri Gichohi Bruce Hager Hilton Garden Inn Howard & Frances Jacobson James & Nancy Javaras Bob & Laurie Jenal Robert & Michelle Johnson Charlie & Carolyn Kretz Linda S. & Alan J. Larrivee Dorothy Lurier Patrick & Meaghan Madaus Claude & Lynn Maillet Marsh & McLennan Agency LLC Pam Massad Jean McDonough Richard & Natasha Miller James & Patricia Moynihan Pam Nickerson & Family Brendan & Claire O’Connor Daniel & Jane O’Connor Donna & Phil O’Toole R. Norman Peters John Phipps Robert & Nancy Phipps* Stephen & Cynthia Pitcher Greg Polito, J. Polito Realty Quality Beverages Debra L. & Arthur J. Remillard III Ruth Rubin Thomas & Patricia Ryan Scumaci Family Seaman Engineering Corporation J. Robert Seder The Shanklin Family Dr. Jang Singh John & Suzanne Stagias Mr. & Mrs. Howard & Carolyn Stempler Drew Stratton Sunshine Sign Company, Inc. E. Paul & Kathleen Tinsley Michael & Dorothy Tsotsis UMass Medical School Ron & Marsha Wagner Patty & Daniel Walton David Williams & Joyce Cariglia Charles & Margorie Wilson Worcester State University *Sustainer Member

W

e feel fortunate to be able to support The Hanover Theatre for the Performing Arts, not only annually as members of the Franklin Square Society, but by being members of the 1926 Legacy Society. By doing so, we trust that the efforts of The Hanover Theatre will continue to enhance the community, not only through its productions and programs, but also by creating a truly bright spot in the City of Worcester.

- Bob & Myra McAnulty

The Hanover Theatre and Conservatory for the Performing Arts • 2018 Report to the Community • 19

Membership and Engagement Membership support is a vital source of contributed income to the theatre’s annual budget. It represents 74% of the theatre’s annual contributed income.

We thank all of our members for their operational support of the theatre. In return, the theatre strives to provide benefits that show our gratitude for this critical source of funding for our nonprofit.

MEMBERSHIP & SUBSCRIPTIONS Franklin Square Society members Broadway Series subscribers The Hanover Theatre members (households) Total mailing list distribution (households)

2018 250 4,543 4,233 227,065

2017 266 4,700 4,003 209,955

2016 260 3,707 3,246 188,734

ATTENDANCE 2018 2017 2016 Performances 161,778 183,112 167,266 Lobby/function rentals 16,520 16,115 16,845 Student matinees 13,514 15,528 13,603 Total attendance 191,578 214,755 197,714 Total attendance since grand opening 1,984,578 1,600,207 1,578,011

Sustaining Members The goal of the sustainer program is to streamline the renewal and fulfillment process, build a strong base of loyal supporters, save on administrative costs and be more green.

Our thanks to all the Franklin Square Society sustaining members noted on the previous pages and all those below from other membership levels who demonstrate loyalty to the theatre and make the fulfillment process a breeze.

Steven & Debra Bartelloni-Kedski Paul & Shari Belanger Alan & Peggy Blume Donna Bunker-Swanstrom Frederick Crocker Jr. Constance Cyr Monica Elefterion & Mark Wagner Dennis & Cory Fenton Thomas Fitzpatrick Sharon & Luis Garcia Mrs. Patricia Hammond Charles Howe Madelaine & Albert Latini Lucy & Lisa Lukason Ms. Frances Morrier Kathy & Dick Perry Terry Skiest Mrs. Geralyn Walsh

In Memoriam We fondly remember the following individuals who are no longer with us for their generosity and commitment to the theatre. They will both be remembered and deeply missed by their friends at The Hanover Theatre.

Ed Sato, a devoted supporter and yearly Franklin Square Society member, was a special patron from the very beginning. Ed loved the theatre and all who worked here. He would often bring the employees flowers, and he always had a kind word to offer to whomever he encountered. His gentle and loving spirit will live on in all those he touched.

Sarah Shanklin, strong supporter of the Mighty Wurlitzer Organ and yearly Franklin Square Society member, was delighted to attend shows at the theatre with her son and daughter-in-law, Norm and Molly Shanklin.

20 • A Decade of Cultural Transformation • TheHanoverTheatre.org

The 1926 Legacy Society Clark Wilson, one of the most prominent scorers of silent movies in America and a regular Wurlitzer accompanist for the annual silent movie series at the theatre, was the guest speaker at last year’s 1926 Legacy Society Luncheon on May 6. Clark was introduced by founder and former curator of the Mighty Wurlitzer, Don Phipps. He delivered a fascinating presentation on the history of silent films, including the style of music, organs and theatres of the 1920s. The event was also an opportunity to address the importance of building a strong legacy society to secure the organization’s long term sustainability, and build an endowment for our historic theatre’s maintenance and upkeep.

Barry & Jean Alman Bruce Hager Robert & Myra McAnulty Donald & Polly Phipps David Williams & Joyce Cariglia

`

2017-2018 College Interns The theatre’s year-round internship program draws from colleges, universities and other sources throughout New England. The interns have the chance to learn from and engage with our staff, customers and community partners.

We thank them for their excellent work.

Anny Arias Britt Axelson Jessica Beyer Samuel Brownstein Lisa Bumpus Zackery Carme James Dale Adam DeCoste Grace Deschenes Paige Doku Olivia Ek Connor Gale Ally Kinch Kelleigh Levesque Lea Markham Meri Mauro Sian Michael Kelsey Pietruska Omar Sandakly Renee Shohet Kate Smokowicz Jeremy Sutherland Zachary Tormey Kelsey Whipple

Ambassador Circle Our Ambassador Circle members are a diverse mix of individuals, including founding members, supporters, volunteers and business and community partners who represent a broad regional reach. We thank them for their support and advocacy in the community.

Che Anderson Susan Bassick Jo Ann Bauer Maurice Boisvert Pamela Boisvert Wayne Canty Frank Carroll Brigita Clementi Emily Collins Melanie Donegan Lee Gaudette Jane Grant Margaret Guzman Maryanne Hammond Stasia B. Hovenesian Kallin Johnson Mike Keane Allen Krause Susan Mailman Lorie Martiska Kate McEvoy-Zdonczyk Timothy McGourthy Matt Mitchelle Kate Myshrall AiVi Nguyen James D O’Brien Jr. Esq Kyla Pacheco Deborah Packard Karen Rapp Elizabeth Riley Edward Russo Thomas Ryan Patricia Segerson Kellie Shea Jennifer Stanovich Ann Tripp Dolly Vazquez Tracy Wells Sharon Woodbury

The Hanover Theatre and Conservatory for the Performing Arts • 2018 Report to the Community • 21

Outstanding Service Last year, 278 individual volunteers served 27,445 hours. In total, The Hanover Theatre volunteers have donated over $6.8 million of in-kind services to our nonprofit organization since 2008!

The theatre volunteers play an integral part with the front-of-house team during shows and performances, as well as supporting the theatre’s administrative departments with ongoing clerical and management needs. The beauty of the Francis R. Carroll Plaza, directly across from the theatre, is attributed to a special group of theatre volunteers who selflessly devote their time and energy in planting, weeding, watering and maintaining this lovely park for the benefit of our patrons and the community.

Marshall Tate H. Carter Hunt Volunteer of the Year We are pleased to recognize Marshall Tate for his outstanding contributions to The Hanover Theatre’s volunteer program.

Marshall has been volunteering with us since the fall of 2013 and has contributed over 880 hours of volunteer service. In addition to volunteering as an usher he has shown passion and devotion to sharing the history of the theatre as a docent tour guide. Last year he was a tour guide for over ten Historic and Architectural Tours, served as an usher at 27 shows and provided over 65 hours of administrative assistance. Marshall even helped our facilities department with several painting and maintenance jobs over the summer.

Marshall takes his role as both an event volunteer and a docent tour guide seriously. His outstanding customer service to our patrons is unparalleled. In addition to his exceptional customer service, Marshall goes above and beyond to learn as much as possible about the theatre history to enrich the experience for our patrons attending the Historic and Architectural Tours.

Before volunteering with the theatre, Marshall worked in various financial and IT positions at Honeywell Information Systems. He also worked for three years as a senior business system analyst for Parexel Corporation. He volunteers for the Mass Audubon’s Wachusett Meadow Wildlife Sanctuary in Princeton, Massachusetts and for the town of Berlin counting votes and interviewing potential Berlin police officers.

Marshall is a tremendous asset to the theatre and always goes the distance to help out in many different ways. We are so grateful to have such an enthusiastic individual on our team.

His desire to help us grow and thrive truly exemplifies the admirable qualities of our outstanding volunteer staff.

The Mighty Wurlitzer Organ Team Founder and Technical Consultant, Don Phipps Curator, Bruce Hager Resident Organist, Len Beyersdorfer Assistant Curator, John Phipps

This team provides exemplary service in maintaining the Mighty Wurlitzer Organ, our treasured musical instrument. Organist Len Beyersdorfer shares his talent during pre-show concerts and theatre tours. Don Phipps, Bruce Hager and John Phipps take excellent care of the organ, so it always sounds its best, especially during our silent movies and our annual production of A Christmas Carol.

22 • A Decade of Cultural Transformation • TheHanoverTheatre.org

Our Volunteers and Hours Served 5,000+ Hours Bernard Kobel*^^ 3,500+ Hours Robert Breault*^^ Bob Frankel^^ 2,500+ Hours Mildred Anderson*^^ Rosie Turner*^^ 2,000+ Hours Maryellen Anderson^^ Richard Hedin^^ Lisa Murrman^^ Judith Uthoff*^^ 1,500+ Hours Dick Adams*^^ Charlene Baron*^^ Beverly Bombard^^ Irene Dube^^ Sue Foley Donna Henry^^ Janet Krause^^ Paul Meleski^^ Dick Perry Joyce Power Judith Reilly^^ 1,000+ Hours Linda Adams*^^ Cliff Anderson^^ Paul Belanger Ellen Belanger Pat Belsito Angela Casey^^ Karen Cavan Fred Conner^^ Linda Conner^^ Janice Conrad^^ James Conrad^^ Patti Cummings^^ Pat Davidson Dianne Desrosiers^^ Kay Drumheller Emily Eaton Myrna Garber Cathy Gleason Ernie Gozdur Cathleen Holmberg^^ Nan Johnson Janice Jose^^ Donna Kosakowski^^ Fran Langille^^ Edmond Leboeuf^^ Beth LoConto^^ Kathy Mack Carmella Murphy^^ Renee Peace^^ Joanne Petmezis^^ Paula Police^^ Terry Pratt

John Riccio Ellen Savickas^^ Jacqueline Simoes^^ Diane Steere^^ Helen Stockdale^^ Beverly Tavano^^ Ray Tremblay Ray Trifone*^^ Tim Veilleux*^^ 750+ Hours Anne Ancona Maureen Binienda^^ Steve Brophy Brian Brophy Ann Cappabianca Elizabeth Casello-Searl Kathryn Charron Darlene Cournoyer-Orrell Margot Crawford Eileen Desautels^^ Mary Doane^^ Jo-Ann Garvey Jacki Goodman Dan Halloran Maureen Hardy Carol Jewers Mike Knych John Krukonis Claire Krukonis Linda Ladroga John Ladroga Blanche Lagace Bob Locke^^ Barbara Luby Ken Lundquist Mary Marcinkus Kevin McCauley Denise McGrath Mary Ellen Moore^^ Dawn Moreau^^ Zinta Moskalew^^ Mary Lou Murphy Lucinda Oates Michael Oates Helen Panagiotopoulos Deborah Peris Beth Plante^^ Mary Poirier Jodi Porter^^ Mike Poulin Helen Quist Sue Shimeall^^ Linda Sprague^^ Peggy Sue Supernor Marshall Tate Allyn Taylor^^ Sandi Theros Stacey Tomasetti^^ Debbie Tyborowski^^ Kathy Vignaly Gordon Wallat Nancy White^^

500+ Hours Sofia Apostol Patricia Ascione Jane Benoit Joanne Bernier Kristen Boosahada Tommy Catacchio Linda Dattis Suzette Dowd David Faneuf Joan Foley Antonella Fox Gayle Francis Diane Freeman Njeri Gichohi Judith Grynsel Patricia Hackett Carol Hansen Sally Hodgerney Hillary Jacobson Karen Lacroix Dianna Lewis Mary Malone Mary Lou McMahon Phyllis Monahan Margaret Naylor Jim Niedzolkowski Lorraine Parretti-Crete Anne Reynolds Barbara Roach Kyes Dorene Robinson Judith Rothbard Tate Gina Saucier Meridith Singleton Dale Stafford Nancy Tauras Mary Teixeira Wendy Thomas Victor Tolis Claire Weiss Jean Weston 250+ Hours Linda Boll Suzanne Cleary Michael Comer Laura Coughlin Sharon DeBonis Sheila Donahue Carol Fauerbach Elizabeth Foley Elaine Fortney Vicki Freilich Linda Friberg Deborah Gradowski Carmel Gurrucharri Donald Harbert Robert Harrington Donna Harrington Bobbie Helbig Diane Hoff Sandy Hubbard Diane Irvine

Joyce Kingsbury Charlene Lachapelle Pauline LeCour Dorothy Lucier Sharon MacDonald Patricia Mahan Marilyn Mason Joan Mazeika George Mercier Patrick Morris Anne Morris Cindy Paradis Donna Pickett Marguerite Rooney Bridie Sullivan Cecelia Thurber France Turgeon Mary Anne Ware Elaine Warren Susan Wood Under 250 Hours Barry Alman Maureen Ambach Jeanne Avallone Mary Barakat Susan Berry Marilyn Bieksha Carol Bishop David Boucher Laurie Boucher Phyllis Buck Lynne Chalifoux Jane Champagne Irene Chiarvalloti Kathryn Close Susan Comeau Stephen Cope Geri Cope Jeanne Cormier Jim Crowley Robert Doray Susanne Ekberg Daniel Ekberg Diane Engle John Engle Deborah Ferranto JoAnne Ferguson Alice Foster Ann Gaffney Jeanne Gohary Rachal Goldstein Amy Grandone Gail Granum Patricia Grigas Cynthia Hanslik Tom Jarmas Joanne Johnson Scott Johnson Laura Jonaitis Carol Jones Kelly Keevan Patricia Kennedy

Martha Kohl George Kohl Debra Korman Sara Kreisel Linda LaBrie Renee Langlois Elizabeth Larkin Lori Lauria Marilyn Leary Timothy Lee Kathi Lewando Pat L’Heureux Margaret Lock Brendan Locke Sara Lohnes Arlene Maurello Carolyn May Myra McAnulty Bob McAnulty Rosemary McCarthy Daniel McHugh David McRae Constance Montross Marcela Musgrove Anette Mysliwiec Sharon Nocera Janet Paradis Mary Pierangeli Carol Plotczyk Diana Reilly Audrey Richardson Carol Robinson Beth Sannella Bill Sarkisian Nancy Shaw Andrea Sheridan Rachel Shugrue Joyce St. Germain Beth Stefos Brigitte Sterf Ann Sullivan Pauline Tranter Mary Turner Maureen Westerman *

Previous H. Carter Hunt Volunteer of the Year recipient ^^ 10 year volunteer

Special Volunteer Committees Administrative Docent Tours Garden Social Team Leaders

The Hanover Theatre and Conservatory for the Performing Arts • 2018 Report to the Community • 23

Financial Summary

T

he more successful we are on the inside, the more visible changes will be on the outside. Sitting at a table on the plaza, listening to live music or enjoying street performances you’ll be able to look around 360 degrees and see pieces of the theatre everywhere.

There will be choices of where to go in the Theatre District to attend a pop-up event, see a play, a musical, a concert or a dance program... it will be a more vibrant downtown.

-Troy Siebels, president and CEO 2017-2018 Expenses Facilites $762,837

Fundraising $44,343

Event expense $6,313,797

Administrative $3,371,840

WHY DO WE NEED TO RAISE MONEY?

-

Did you know that most ticket sales revenue goes directly to the visiting production? As shown by this pro forma for a typical Broadway touring show, earned revenues through ticket sales cover only a small portion of the theatre’s annual expenses.

Total ticket revenue

$ 350,000

Guarantee to show producer

$ -150,000

Royalty

Advertising

$ - 50,000

Stagehands & production expenses

$ - 62,000

Net sales

$ - 35,000

$

53,000

Less 70% net sales to show producer

$ - 37,100

30% net sales to promoters

$

15,900

Less 50% to co-promoter

$

- 7,950

Net ticket sales to theatre

$

7,950

24 • A Decade of Cultural Transformation • TheHanoverTheatre.org

Local Economic Impact The Hanover Theatre, which had 161,778 ticket buyers last season, helped generate over $4.2 million in economic impact to the local economy. Looking back to the grand opening in 2008 that impact soars to over $50 million. These statistics are calculated using the 2015 report by Americans for the Arts, with participation from the Worcester Cultural Coalition, which finds that the average attendee to an arts-related event in Worcester spends an estimated $26.43 in the local economy in addition to admission fees.

The following are combining statements of financial position and activities of the Worcester Center for Performing Arts, Inc. and affiliates for the years 2016-2018 ending June 30.

BALANCE SHEET SUMMARY Cash & cash equivalents AR & prepaid expenses Other non-current assets Fixed assets

2018 $3,390,981 $1,163,333 $216,649 $13,069,483

2017 $3,337,466 $573,065 $ 81,355 $12,936,285

2016 $2,527,870 $765,511 $288,360 $12,062,094

___________________________________________________________________

TOTAL ASSETS $17,840,446 $16,928,171 $15,643,835

Accounts payable $123,279 $655,637 $1,876,219 Advance ticket sales $2,199,267 $2,427,134 $2,462,181 Lines of credit and notes payable $4,560,150 $4,325,805 $2,169,661

___________________________________________________________________ TOTAL LIABILITIES Net assets

$6,882,696 $10,957,750

$7,408,576 $9,519,595

$6,508,061 $9,135,774

$17,840,446

$16,928,171

$15,643,835

___________________________________________________________________ TOTAL LIABILITIES & NET ASSETS

OPERATING ACTIVITIES 2018 2017 2016 Ticket sales & fees $7,662,935 $7,921,063 $6,337,821 Ancillary revenues $901,313 $1,045,096 $888,049 Sponsorship $79,228 $95,500 $76,500 Tuition & temp restricted $704,150 $163,380 $127,782 __________________________________________________________________________ Total event income $9,347,625 $9,225,039 $7,430,152 Performers & event personnel $4,923,062 $4,631,597 $3,683,168 Production $364,171 $266,208 $247,011 Advertising $956,826 $817,734 $743,557 Co-promoter share $69,738 $264,068 $179,772 __________________________________________________________________________ Total event expense $6,313,797 $5,979,607 $4,853,507 __________________________________________________________________________

NET EVENT INCOME $3,033,828 $3,245,433 $2,576,644

Franklin Square Society $401,087 $401,323 $375,064 Memberships $120,880 $150,649 $144,793 Other private spport $180,868 $45,663 $86,643 Earned revenue $218,753 $224,561 $123,021 __________________________________________________________________________ OPERATING INCOME $921,588 $822,195 $729,521 __________________________________________________________________________ TOTAL NET REVENUE

$3,955,416 $4,067,628 $3,306,165

Salaried employees $2,259,641 $1,934,131 $1,788,645 Contract employees $172,401 $180,174 $176,121 Administrative $384,861 $346,331 $303,492 Marketing & PR $238,721 $266,302 $235,790 Development $44,343 $60,178 $86,408 Operations $316,215 $330,387 $236,036 Facilities $489,512 $395,986 $377,034 Rent / debt service $273,325 $161,364 $159,641 __________________________________________________________________________ OPERATING EXPENSE $4,179,020 $3,674,853 $3,363,169 __________________________________________________________________________

NET INCOME $-223,603 $392,776 $-57,004

Reserve contribution/ inter-company adjustment $-98,725 $300,000 $-71,688 __________________________________________________________________________

NET INCOME AFTER RESERVES $-124,878 $92,776 $14,684

The Hanover Theatre and Conservatory for the Performing Arts • 2018 Report to the Community • 25

Staff

Box Office Director of Ticketing Genevieve Shappell Assistant Box Office Manager Brendan Donnellan* FSS Ticketing Manager Nadia Naco * Box Office Associates Naya Byfield Julie Carlson* Derek Courtney Cathy Mezynski* Jean O’Halloran Sonya Richards Development Director of Development Nel Lazour* Development Associate Veronica Bailey Development Officer Betty Blute Education Director of Education Meghan Montaner* Director of Dance Jennifer Agbay Education Assistant Kelly Rourke Outreach Programs Coordinator Sharon Hart

Assoc. Director of Finance & HR Gerry Baeder Finance & HR Assistant Veronica Villacis Marketing & Public Relations Director of Marketing & PR Lisa Condit* Senior Sales Manager Diane Pieciak* Design Manager Monica Wagner Elefterion Advertising & Subscription Coordinator Lillian Irwin Digital Media Assistant Harmony Wheeler Group Sales Brand Ambassador Daniella Marie Brand Ambassadors Amy Osborn Kim Sanderson Jennifer Stepsis Operations Director of Operations David MacArthur Jr. Assistant Operations Manager Savannah Plante Special Events Coordinator Mark Steina* House Managers Pete Belsito* Elizabeth LoConto Ellen Santimaw* Mark Steina* FSS Salon Maître D’s Sue Shimeall Ray Trifone

Executive Office President & CEO Troy Siebels* General Manager R. Glen Grusmark Executive Assistant Amanda Bohart

Production Production Manager Jon Rosbrook* Lighting Designer Brenda Shepard* House Sound/Audio Engineer Nick Joyce* Stage Crew IATSE Local 96

Facilities Facilities Manager Bob Krafve Facilities Associates Francesca Cormier William Powers Matthew Ricard Ed Rodriguez Finance & Human Resources Director of Finance & HR Janine Diliberto*

* 10 years or more at the theatre Staff list current as of October 2018

Board of Directors Chair Marianne E. Felice, MD Chair Emeritis of Pediatrics University of Massachusetts Medical School

Vice Chair Steven G. Joseph Senior Vice President IDI Business Operations Unum

Treasurer Charles R. Valade Retired Executive Vice President United Bank

Secretary Kristen Albright, Community Volunteer

Marie A. Angelini, Esq. Tracy Barlok Vice President, Advancement College of the Holy Cross

Maureen F. Binienda Superintendent, Worcester Public Schools

Maurice Boisvert Former President & Chief Executive Officer YOU, Inc.

Lisa M. Carroll President, Small Business Service Bureau, Inc. Vice President, Carroll Enterprises

Joan Crowley Founder, Scraggy Neck Design Tarek Elsawy, MD President & CEO, Reliant Medical Group Joseph Freitas Senior Vice President, Business Performance/ Financial Planning & Analysis The Hanover Insurance Group, Inc. Ivan R. Green, MD Retired Physician

Linda S. Larrivee, PhD Dean of the School of Education, Health and Natural Sciences Worcester State University

Richard W. Lavey President, Hanover Agency Markets The Hanover Insurance Group Helder Machado Owner, Machado Consulting Pamela A. Massad, Esq. Attorney at Law, Fletcher Tilton PC Lisa McDonough Community Volunteer

Cynthia A. Monahan President, The Monahan Group, Inc.

Michael V. O’Brien Executive Vice President WinnCompanies R. Norman Peters Attorney, Peters & Sowyrda Mary C. Ritter Founder, Maywood Consulting, LLC

Ellen Savickas Theatre Usher and Community Volunteer

Troy Siebels President & CEO The Hanover Theatre and Conservatory for the Performing Arts

Carolyn J. Stempler Owner, Carolyn & June Designs

Thomas J. Sullivan Partner, Sullivan, Garrity & Donnelly Insurance Agencies Founders Edward P. Madaus Executive Director, Guild of St. Agnes

Paul J. Demoga, Esq. Attorney at Law Wolfson, Keenan, Cotton & Meagher

Honorary Director Mary C. DeFeudis Benefactor 2017-2018 BOD list current as of October 2018

2 Southbridge Street • Worcester, MA 01608 • TheHanoverTheatre.org All lists contained within represent activity between July 1, 2017 through June 30, 2018, unless indicated otherwise. If your name has been inadvertently omitted or is incorrect, please contact the development office at 508.471.1772 or membership@thehanovertheatre org.

Worcester Center for Performing Arts is a registered not-for-profit 501(c)(3) organization, which owns and operates The Hanover Theatre and Conservatory for the Performing Arts. All donations are tax deductible to the fullest extent allowed by law.

Cover images: ©Erb Photography or ©The Hanover Theatre unless indicated otherwise; Carmen Cusack and the Bright Star Original Broadway Company ©Nick Stokes.