Volume 5 Issue 1 | Garrett Gazzett

GARRETT GAZZETT

WARRANTY WARRIORS

When Garrett Construction builds a new project, many of the products incorporated into the community come with a warranty from the manufacturer or service provider. The Garrett Companies is diligent in utilizing the warranty to minimize operating costs and create the highest return on investment for our stakeholders. This is where Jon Bager, Mark Laman, and Makenly Chefalo make their impact on the mission of The Garrett Companies.

The Warranty Team’s primary goal is to quickly and efficiently assess warranty claims reported by the property management teams. This is a hands-on task and requires research to identify who did the work, if the work is still under warranty, obtaining bids for work when needed, and scheduling the repairs. “In short, we are the middleman. We work as a liaison between the property, the contractors, and the other departments within the company.” Makenly told us. The Warranty team uses a software program called Buildr to keep track of the details. Since February of 2022, the department has handled 1,016 warranty claims. The team’s median first response time to the property teams is 50 minutes and the median time from open to close 8 days (due to long lead times for materials/ parts). And while he is now working as an Assistant Project Manager in Construction, Paul Martin made huge impacts to the

statistics and relationships while working in a Regional Warranty Manager role throughout 2022.

While Mark and Makenly have less than one year of experience with The Garrett Companies, they have overcome this challenge by quickly building strong relationships with their partners and having an elevated level of collaboration within the team. “One of my favorite things about this team is that I can ask any question,” Makenly explained. “There is no stupid question... ever, which makes learning and growing so much easier.” Jon and Mark spend much of their time in the field and working with partners. Makenly is primarily in the office or at her home office to manage Buildr, “while they’re driving/flying all over God’s green earth,” she humorously shared. She also manages invoices and expenses, as the team works to identify efficiencies that will save more money. Jon told us, “My goal for the department is to control costs and save the company every dime we can while making residents feel taken care as if it was a family member. By doing this Garrett Residential or the new owners are happy! It is especially important to me that we as a team develop great relationships with the property management teams: that means face-to-face meetings with the community staff. Phone calls and emails just do not cut it.”

The Management Team sees tremendous value in the people of the Warranty Team. Angie Atkins, Senior Director of Operations expressed, “they provide huge savings in maintenance-related expenses by holding the subcontractors accountable. In addition, their help with the subcontractor follow-up allows for a responsive maintenance experience for our residents

after moving in. This approach assists our efforts in building and operating successful communities.” She also praised their role in their “ability to attract potential buyers by providing a post-close commitment to handle all items that should be covered by the terms of the subcontractors. This allows for lower maintenance-related expenses for the new owner.” Tabatha Rasch shared her perspective by saying, “resident satisfaction has increased significantly. They are an integral part of the day-today functions and maintenance support. They are always quick to respond with a can-do attitude. They check in frequently to ensure the repairs/service requests were completed correctly and no issues occurred. Very thankful to have them!”

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In short, we are the middleman. We work as a liaison between the property, the contractors, and the other departments within the company.

JON BADGER Director of Safety & Warranty

MARK LAMAN Warranty Supervisor

MAKENLY CHEFALO Warranty Administrator

MAKENLY CHEFALO

GARRETT BIRTHDAYS

JANUARY

Joseph Scott 1/3

Doug Smith 1/3

Rachel Simonetti 1/4

David Farley 1/6

Richard McCulloch 1/7

Cesar Morales 1/8

Darren Miller 1/9

Dre’Yon Smith 1/10

Eric Garrett 1/11

Mason Blankenship 1/12

Matt Weaver 1/13

Matt Phillips 1/15

Bailey Shives 1/21

Kelsey Bashor 1/21

Angie Atkins 1/26

Kyle McClammer 1/27

Ethan Mason 1/27

Tracey Ruble 1/29

Alyssa Skarbek 1/29

Sydnee Kirby 1/31

FEBURARY

Gaby denBlanken 2/3

Austin Jones 2/5

Austin Pickett 2/5

Jacob Weichman 2/7

Jonathan Byrd 2/8

Andrew White 2/10

Justin Norwood 2/10

Thomas Hopper 2/11

Ashley Bedell 2/14

Markus Kluga 2/15

Parker McNeely 2/16

Jenny Williams 2/19

Edwin Barrera 2/22

John Kostman 2/23

Jacob Bevans 2/23

Artem Kostin 2/23

Alex Smith 2/28

MARCH

Nathan Orfanedes 3/1

Nikol Weidner 3/2

Misty Kane 3/3

Evan Brown 3/4

Dana Post 3/5

Danielle Biggerstaff 3/6

Makenly Chefalo 3/10

Jeff Albrecht 3/10

Jacob Whitaker 3/10

David Sanders 3/15

Jeremy Denissen 3/17

Brenda Pratz 3/23

Jarrod Pickel 3/23

Rachel McNicholas 3/25

Kelli Parham 3/28

CAREER PATH TO SUCCESS:

Jarrod Pickel

Jarrod Pickel joined The Garrett Companies in May 2017 as a Project Engineer on the Caliber at Cornerstar project in Aurora, CO. He was excited to be getting involved with a young company and hopeful of growing his career in a fast-paced and fun work environment. After closing out what was the company’s most successful project to date, Jarrod made a transition to Field Construction when he took on the role of Project Superintendent at Verge Luxury Flats in Greenwood. He then completed meaningful contributions to projects in the Superintendent role at Voyager (The Zeb), Gateway (Ladora) and Emerson Pointe (The Hangar).

Fast forward to 2022, Jarrod began a new role as Procurement Manager. He is working to become an impact player in that role, making the transition from Preconstruction to Construction as seamless as possible. He spends much of his time preparing work scopes and creating consistencies across projects so that the work is teed up for Construction Project Managers. And just as Jarrod’s career has grown within 2022, so has his family. Jarrod and his wife welcomed their first baby in May.

We asked Jarrod who his biggest supporters and mentors have been during his time at TGC and he mentioned Terry Lott, Steve Flick, Matt Yozman, and Mike Yozman. “They’ve always answered questions and never steered me wrong. They’ve given tough leadership when needed. They give a shoulder to cry on or kick in the pants and everything in between.” Faith is a personal source of motivation for Jarrod. Whether it is taking care of family or teammates, Jarrod believes you should always work hard and do your best, as if working for the Lord himself. He also references his training in the Navy “where everyone must do their part” as a reason he is focused on never letting his teammates down.

Jarrod tells us that the past 5 years have been a wild ride, yet he cannot wait to experience the next five years and see what they have in store for him and the company.

Congratulations

1 YEAR

Donald Ray Stanton 1/17/22

Aleko Kangis 2/7/22

Edwin Barrera 2/10/22

Ethan Mason 2/14/22

Justin Norwood 2/14/22

Alvin Nantz 2/21/22

Daniels Duhe 2/21/22

Mercedes Schermann 2/21/22

Heath Kennedy 2/22/22

Logan Mikles 2/24/22

Doug Smith 3/7/22

Jeremy Denissen 3/9/22

Ronald Rinker 3/10/22

Ted Bleicher 3/14/22

David Turnbow 3/14/22

Kelsey Bashor 3/21/22

Ryan Bart 3/21/22

Jeff Albrecht 3/28/22

2 YEARS

Dustin Barnes 1/10/22

Brent MacDonald 1/18/21

Andrea Zubke 2/1/21

Matt Knotts 2/1/21

Jim Gillespie 2/8/21

Dan McIntosh 2/15/21

Kyle DeHart 3/8/21

Misty Kane 3/22/21

Alex Smith 3/29/21

3 YEARS

Alyssa Skarbek 1/2/20

Ashley Bedell 1/6/20

Karen Medina 1/27/20

Shannon Simpson 1/31/20

Cesar Morales 2/3/20

Tabatha Rasch 3/16/20

Nick Smith 3/17/20

Chris Hentschel 3/23/20

4 YEARS

Jon Badger 1/7/19

Anna Larson 1/7/19

Sierra Hughes 1/7/19

Dana Post 1/14/19

5 YEARS

Rob Martinson 1/15/18

Jordan Reisman 1/22/18

6 YEARS

Karl Stout 1/3/17

Andy Kirby 2/27/17

Megan Grider 3/1/17

Danielle Biggerstaff 3/1/17

7 YEARS

Steven Flick 1/18/16

Terry Lott 2/22/16

8 YEARS

Aaron Kitch 3/30/15

JARROD & ERIC at the 2022 Annual Meeting, Jarrod was honored for the 5 years he as been with The Garrett Companies.

LOOKING

moving into 2023 with a dedication to impacting our community in a bigger way than ever.

are launching a Garrett VTO

run by

members who are passionate about helping our employees participate in VTO days throughout the year. The committee will be organizing group outings local to our headquarters throughout the year, as well as providing helpful resources to make volunteering easy.

CREW

LYNNE CRUZ

In 2017 I was honored as Property Manager of the Year. I enjoy spending time at comedy clubs, and have a passion for Astrology.

ELIE HENRY

I was born in Lakenheath, England. During the year you can find me at the bowling alley.

RENEE MILLER

Fun fact, I have hiked Angel’s Landing at Zion National Park! When I am not traveling or at a concert, I am spending time with my baby.

TIM ROLAND

I have 3 kids, 3 grandkids, and a dog. I enjoy working on cars and motorcycles in my spare time.

EVAN PEREZ

I grew up in Pasadena, California, and can beat-box!

LACY CLARK

I am married to a 23 yr vet Firefighter. We have four boys and two dogs. I had my own TV segment on WISH TV 8s: Indy Style for 2 years.

TOREY MILLER

My Wife and I have been married since July 2017 and we have a Blue Heeler. I have climbed 12 of Colorado’s 14,000 foot Mountains.

AUSTIN JONES

I have 1 dog (Millie) and 2 cats (Jynx & Evy). I enjoy gardening and tending to my indoor plants.

STEVEN MCMORRIS

I am from Panama City Beach, FL. I have one daughter, she is 21 and living out her dreams in Chicago, IL.

DREW JOHNSON

I play ice hockey to this day after starting late into the sport in my early 30s.

MICHELLE MCCARTEN

I am from West Milford, New Jersey. I moved from my hometown to explore and make a new home in CO.

NATHAN URBANOVSKY

I am red/green color blind and have an ambition to one day obtain my sky diving license.

JENNA JOYNER

I am married with 2 kids. I have a bachelors degree in marketing from University of Indianapolis and MBA from West Texas A&M University.

AUSTIN ROE

I have a fiance, Makinsey, and we are getting married in April 2023. We also have two dogs, a shih poodle and a golden retriever. I have won a state championship in soccer playing for Carmel United Soccer Club.

DEREK YOUNG

I have a son (Connor), my wife (Kim) and I have been married 25 years. We have a dog named Pluto. I enjoy car detailing, wood working, attending car shows, ASPCA, and Tunnel to towers.

ALEKO KANGIS

I am from Anchorage, Alaska. I was granted the rank of 1st Dan In Taekwondo.

STONY LEIBENSPERGER

I am from El Paso Texas/ Mississippi I enjoy firearms, and old trucks.

DAVID SANDERS

I have a wife, 3 kids and 2 grandkids. I am a car enthusiast, like to travel and spending time with family.

I am from Boston, MA. I have a dog named Arlo.

RACHEL SIMONETTI

BRYAN R HERRING

I am from Cincinnati, OH. I have dabbled greatly with stone sculpting.

CHAD COLE

I have a girlfriend, and 2 cats. I enjoy live music, play guitar, collect new and vintage concert posters. I also like to hike, and go fly fishing.

MARLEE BIVINS

I have a dog Stella who is a Border Collie, Retriever Mix! I went to PA Sate Finals for Track x3 years in a row for 4x1 relay.

NATHAN ORFANEDES

I am from Fort Lauderdale, Florida. In 2015 I climbed Mount Kilimanjaro.

ROBERT KNEWITZ

I am from Miami, FL. I enjoy outdoor activities like: hiking, camping, rock climbing.

BILL HARVEY

I am from Pittsburg, Kansas. I have a wife (my best friend), son, daughter, grandson, and my 5 pound Miniature Yorky Leo.

I have a golden retriever named Ruger and a black cat named Stormi. I was a pole-vaulter in college.

LIFE EVENTS

MAKENLY CHEFALO

I have a husband (Alex), two children (Cece who is 2.5 and Leo who is 5 months), two cats (Phoebe and George) and a dog (Mosby). I spent a semester in Ireland.

NOBLE PEARCY

and his wife, Savannah bought a fixer upper where they’re daughter, Hazel is helping with renovations, and has plenty of land to explore.

EARL BOWLING

Vader, an energetic 7mo old Australian Shepherd/Poodle mix is quickly changing the lives of Earl Bowling and his girlfriend, Gabby.

3 REBUS PUZZLES

Here for the friendly Gazzett completition? Here is the game: solve the 3 visual puzzles, and be the first one to send in all 3 correct answers.

HINT: A rebus is a puzzle device that combines the use of illustrated pictures with individual letters to depict words or phrases.

The first person to send in the correct answers will win a $50 gift card! Send your 3 answers Bailey Shives. (bshives@TheGarrettCo.com)

JOEY HUBERTS

married his high school sweetheart, Danielle on October 29th. Then on January 13th, they closed on their first home together.

JACKSON BECKMAN and his wife welcomed Henry Leo Beckman to the world on December 12th.

STEPHEN

BALLOW’S

beautiful fiancé, Sarah, said “Yes!” when he proposed on December 31st in Labadee, Haiti during their Royal Caribbean cruise.

BRIDGET BURK’S

daughter, Lydia Marie made her grand debut on January 20th Her big brother, Elliott is beyond obsessed with “his baby” sister.

KATE SULLIVAN’S

family is now a family of five, after welcoming Rory Diane Sullivan into the world on November 12th.

PAUL MARTIN

and his girlfriend bought a brand-new house in December, and they are excited to start their lives together in Parker, CO.

MADISON FIELDS