August 2020 Connections Draft

Evergreen's Marketing Team has been working to create a library of photographs featuring Western New Yorkers to replace generic stock photography in our ad campaigns and on social media. People from the community - supporters, patients and even staff - were recruited to be the "faces" of Evergreen. You'll be seeing these faces and many more in the coming months. Clockwise from upper left: Jeffrey Heras, Ivette Chavez Gonzalez, Michael Blasdell and Jacob Marsh.

Proud mom Stephanie Vroman-Goodrich sent us these photos of "pandemic baby" Isaac Remy. Says Stephanie, "big sister Nora couldn't be prouder!"

CAS co-hosted a Sports Equipment and PPE giveaway.

Hand sanitizer, masks and other protective equipment were given out to the community as well as gentlyused sports equipment to promote health wellness and movement. Thanks to Arica Rouse for the photographs!

Did you know those who have been exposed to trauma often have a slower response time due to a delayed ability in processing? This is usually because certain words and content capture attention differently for different people. For trauma survivors, trauma-related words actually slow response time due to their emotional relevance.

YES - language really does matter! Therefore it’s crucial to speak with intention and sensitivity. For example, examining our tone of voice, word selection and even how we phrase our questions can help our patients respond in a much easier way. Essentially trauma survivors feel before they think so creating a sense of safety for a person starts the second you begin to interact with them.

Here are some ways you can speak with intention and sensitivity: l

avoid labels

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remove judgement

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ask the patient which words they prefer

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validate feelings and needs

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examine your posture

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maintain a steady voice and calm tone

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slow down - we often say things out of habit that could easily be said differently if we thought about it

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replace ‘why’ which can imply judgment with other choices such as ‘tell me more about that’ or ‘what went into that decision?

Remember that safety is essential to recovery from all illnesses. So it’s essential that we maintain awareness and sensitivity in how we communicate!

- Carrie Rich

Evergr compl this exc

reen's new state of the art dental clinic is almost lete and ready to see patients. Watch for more about xciting new service in future issues of Connections.

Mark your calendar! The submission

If you have follow-up questions for the Thursday update from Ray and the team, you can submit them via email at COVID19questions@evergreenhs.org.

deadline for the September 2020 issue of Connections is Friday, August 21.

Be sure to get your content in before the deadline to guarantee placement.

Kids, pets, recipes, your new home office, we want to share them all! Send

In addition to Ray’s weekly email messages, you can find up to date information about how Evergreen is dealing with the situation by logging in to the ADP portal or checking the Evergreen website.

to EvergreenConnections via Outlook.

Birthdays Ryan Richter................................................ August 2 Michaela Chatmon................................... August 3 Santana Ladd.............................................. August 5 Ekua Mends-Aidoo................................... August 6 Suzanne Lambie........................................ August 8 Alicia Kohlhagen....................................... August 8 Christopher Banks................................... August 9 Debrah Rodriguez.................................... August 10 Charles Smith.............................................. August 11 Jonathan Puma........................................... August 11 Mariana Gonzalez.................................... August 12 Christine Baczkiewicz........................... August 13 Melissa Gulino............................................ August 13 Stephanie Borowiak................................ August 14 LeAnna Shanks.......................................... August 14 Carolee Corbitt........................................... August 14 Becky Siuta................................................... August 14 Kelly Thompson......................................... August 16 Amy Usiak..................................................... August 17 Anuj Jain........................................................ August 18 Michael Ludwick....................................... August 20 Magali Maldonado.................................... August 21 Megan Mogavero...................................... August 22 Ethan Chase................................................. August 24 Gabe Ortega................................................. August 26 Patrick Hildenbrandt.............................. August 28 David Haefner............................................. August 28 Arlene Andrade-Johnson..................... August 30

Anniversaries Santana Ladd................................................1 Years Abbie Burd.....................................................1 Years Shaina Beck....................................................1 Years

Ashleigh Worthy.........................................1 Years Shateer Douglas...........................................1 Years Lilkizzy Tell....................................................2 Years Kristina Moore..............................................2 Years Seanna Pratt..................................................2 Years Jasmine Padilla............................................2 Years Johnelle Ferby..............................................2 Years

Annual Trainings Round Two The next round of Annual Trainings will be available in your Evergreen University profiles later this month. Employees will have until December 31, 2020 to complete these trainings. Be sure to check your company emails for further communications!

Training Opportunities

Natalie Gerdy................................................2 Years Lauren Voelkle.............................................3 Years Shirley Swenson..........................................3 Years Margaret Prell...............................................3 Years Megan Mogavero........................................3 Years Lindsay Kelly.................................................3 Years DeJuan Burnell.............................................3 Years Christina Cornell........................................3 Years Leslie Anderson...........................................4 Years Elizabeth Pijanowski.................................4 Years Eliud Kosgei....................................................4 Years

Here are upcoming virtual training opportunities:

Josh Matecki..................................................4 Years

•

Opioid Overdose Prevention Training (Narcan Training) August 12, 2020 from 11:00 a.m. - 12:00 p.m.

Contact Liz Miller to register

Quinn Lee........................................................4 Years

•

Prevalent Drugs in Western New York August 11, 2020 from 10:30 a.m. - 12:00 p.m.

Contact Seanna Pratt to register

Brian Orlikowski.........................................5 Years

•

LGBTQ Cultural Competency August 18, 2020 from 9:30 a.m. - 12:30 p.m.

Contact Rachel Parrino to register

Jason Rein.......................................................4 Years Aaron Spare..................................................4 Years Ekua Mends-Aidoo.....................................4 Years Kimberley LaVare.......................................5 Years Joseph Ryan...................................................5 Years Jessica Stack..................................................5 Years Cherrelle King..............................................5 Years James Thompson........................................6 Years Melissa Talbett.............................................6 Years Roy Golia..........................................................8 Years Cecil Sutton....................................................10 Years Lizzie Calcano...............................................12 Years Murray Wire..................................................12 Years Kate Gallivan.................................................14 Years Richard Smiley.............................................20 Years

Aaron Spare

Johnelle Ferby

Abbie Burd

Katherine Marr

Alan Jacyszyn

Katherine Meg

Alex McGann

Matthew Edson

Alicia Kohlhagen

Melissa Nagro

Brittany Price

Michael Blasde

Chanel McDaniel

Santana Ladd

Conor Sweeney

Shakiya Bell

Ingrid Burgos

Suzanne Lamb

Jason Perez

Recognizing Excellent Work at Evergreen from

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m June 20 - July 19

Publisher/Layout 1.

Dial extension 2222.

2. Follow the prompt to record the Code Blue or Mr. Webber and say the exact location and building of the incident.

3. Hang up your phone. This will prompt your message to be broadcast to all Evergreen locations.

4. The Code Blue team and Security will respond to the incident.

You'll have 30 seconds to record your message. If you're not done in 30 seconds, you'll be cut off and your message will be automatically broadcast. It's imperative that you say the location and building in your message: “Code Blue in the men’s lobby bathroom in the Elmwood building” or “Could Mr. Webber please come to the Mathews building counselor room?.” The Code Blue/ Mr. Webber Softkey has been removed from all phones.

John Carocci

Copy Editor Melissa Meyer

Contributors Jocelyn Leising Shakiya Bell Melissa Delgado Matthew Crehan Higgins Melissa Meyer

Connections is the monthly newsletter for employees and Board members of Evergreen Health and its affilliates, the Pride Center of Western New York and Community Access Services. Please send us your story ideas, photos, feedback or just a friendly hello at Evergreen Connections via Outlook.