FREQUENTLY ASKED QUESTIONS

If I include 4 tickets in my sponsorship pack on signing, and I want to acquire more closer to the conference, what price do I buy them at?

The discounted ticket rate is only locked in on tickets purchased at the time of initial contract signing. Any additional tickets purchased thereafter will be charged at AU$2500 (+GST)

My package includes a customer case study, delivered by a customer –What if I don’t get my customer speakers’ abstract and photo in on time, am I guaranteed a speaking spot for them in the primary tracks?

No. Customer stories are selected by our steering committee who assess all content by a set and stipulated date. If you miss that deadline, we cannot guarantee that you will be able to submit content thereafter.

If I can’t get a customer to speak, what are my options?

We highly recommend a customer speaker – there is no better advocate than a customer sharing the great work you have delivered with them. On occasion it may not be possible to secure a customer speaker in time, in which case you will be able to nominate an internal thought leader/SME to present. This session will be branded a “sponsored session” and may be scheduled in the Education Pavilion.

Do I have to purchase my customer speaker a conference pass?

No, your customer speaker will receive complimentary attendance to Mastering SAP on our behalf.

When will I be introduced to the creative agency who will print my booth branding and the AV and furniture team to order for my booth?

This introduction happens around the 2-months pre-conference mark.