September, 2025
Chief Human Resource Officer
DUSTINE JONES
Dallas Country Club
DUSTIN JONES
THE CULTURE ARCHITECT BEHIND THE FUTURE OF HR
CHIEF HUMAN RESOURCE OFFICER
DALLAS COUNTRY CLUB
In a world of constant change, where culture is currency, few inspirational voices in humanity resonate as deeply as that of Dustin Jones. Dustin doesn't just build the policies; she builds trust, legacy, and the unwavering source of the leadership pipeline. Her work, both within the boardroom and beyond, is setting a new gold standard in human-centered HR. Her HR journey simply began from needing the job to someone who wore many hats: HR executive, entrepreneur, speaker, and mentor. With over two decades of experience across corporate, manufacturing, consulting, and entrepreneurial spaces.
HR Solutions That Listen First, Lead with Purpose
As the founder & CEO of EcompassHR, Dustin doesn't believe in copy-paste strategies. Her approach is deeply human: listen first, build with intention, and lead with diplomacy. “There's no one-size-fits-all in HR. Every business has a unique heartbeat,” she says. One of her proudest moments came while working with a fast-growing manufacturing startup. “Helping them understand why HR isn't just a function but a foundation was transformative. We helped them hire strategically and build the infrastructure to take care of their people long-term.”
A Voice for Change, A Shield for People
Known for her strength in change management and compliance, Dustin believes HR must be both a shield and a catalyst. “It's about balance, advocating for the business while protecting the employee experience,” she explains. With AI, evolving immigration laws, and rising workplace activism, she sees a critical opportunity. “HR has to lead the shift with clarity and courage. Compliance isn't enough. We must build systems that empower.”
Her approach to employee engagement and retention reflects a similar depth. “Engagement is emotional. Culture is intentional. After the pandemic, employees want to feel seen. They want to know they matter. It's no longer about perks; it's about purpose and trust,” she says. “We need to close the gap between what leaders say and what employees experience. That starts with listening and acting with empathy.”
LeadingwithLegacyatDallasCountryClub
Today,DustinJonesholdstheroleofChief HumanResourceOfficeratDallasCountry Club,wheresheblendsstrategicHRleadership withthevaluesofserviceandhospitality.Her focusgoesbeyondpolicies;she'sworkingto buildaworkplaceculturewhereemployeesfeel appreciated,supported,andempoweredtogrow.
“AtDCC,wetakeprideincreatingexceptional experiencesnotjustforourmembers,butforour employeestoo,”sheshares.In2025,hergoalis todeepenthatcultureevenfurtherbyinvesting inleadershipdevelopment,employee recognition,andinternalcommunication.
“Hospitalitystartswithin,”sheadds, emphasizingthatatrulyexcellentmember experiencebeginswithhowwellthestaffis treatedandengaged.
EmpoweringWomentoStepForwardwith Courage
Whenaskedabouttheprincipleshelivesby, Dustin'sanswerisassincereasherleadership style.Leadwithdiplomacy.Deliverwith integrity.Whetherit'sdesigningastrategy, trainingemergingleaders,orhandlingtough conversations,shecentersrespect,alignment, andauthenticity.“Ineverlosesightofthepeople behindtheprocess.That'showyoubuildtrust, andthat'showyoubuildalegacy.”Inatime whenHRisbeingcalledtoevolvefasterthan ever,leaderslikeDustinJonesreminduswhat trulymatters:people,purpose,anddoingthe rightthing,evenwhennooneiswatching.
WisdomfortheJourneyAhead
ForDustinJones,leadershipisn'tabouttitlesor authority;it'sabouthowyoushowupforpeople whenitmattersmost.Throughoutherjourney, shehasledwithclarity,compassion,anda
belief.“I'vealwaysbelievedthathowyoutreat peoplewhennoone'swatchingiswhatdefines youasaleader,”shesays.Herguidingprinciple is“Leadwithdiplomacy.Deliverwithintegrity,” isn'tjustsomethingshesays;it'showshe operateseverysingleday Whethersheis coachingexecutives,resolvingchallengesonthe ground,ordesigningfuture-focusedstrategies, Dustinconsistentlyprioritizesthehuman element.Becauseintheend,shebelieves,that's howyoubuildtrust.Andthat'showyoubuilda legacy.
AuthorBio
DustinJonesisahighlyrespectedHRexecutive, leadershipstrategist,andthefounderof EncompassHR,LLC,withovertwodecadesof experiencehelpingorganizationsbuildpurposedriven,people-centeredcultures.Throughouther career,shehaspartneredwithcompaniesacross industries,includingmanufacturing,hospitality, andcorporateconsulting,toshiftHRfroma back-officefunctionintoavitalforcefor strategicgrowthandculturaltransformation.
Currentlyservingasthechiefhumanresource officeratDallasCountryClub,Dustinbringsa uniqueblendofoperationalleadershipand hospitality-drivenvaluestothetable.Sheis passionateaboutcreatingenvironmentswhere employeesfeelsupported,valued,andinspired toperformattheirbestbecause,toher,agreat employeeexperienceisthefoundationofevery greatbusiness.
Dustinholdsamaster'sincommunicationsfrom GrandCanyonUniversity,abachelor'sfrom CaliforniaStateUniversitySanMarcos,andan executivecertificationinmanagementfrom SouthernMethodistUniversity.Herleadership andimpacthaveearnednationalrecognition, includingbeingnamedoneoftheTop50 WomenLeadersinDallas(2024).
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