The Most Trusted Hospitals to Watch In 2022

WWW.THEENTERPRISEWORLD.COM | APAC EDITION | MARCH 2022

The Most

TRUSTED HOSPITALS to Watch in 2022

Mr Rupak Barua, Group CEO

Introducing a Transformative Experience in Child Healthcare

From Editor’s Desk H

ealthcare sector in India has taken shifts and great leaps. Thanks to the dedicated doctors who are bringing in new technologies and a great deal of research, new and advanced techniques of treatment have come up. Owing to the pandemic too, healthcare did take a big toll, but emerged victorious with vaccines and apt treatments to patients.

Featuring for this issue of The Enterprise World of The Most Trusted Hospitals to Watch in 2022 are such hospitals that have taken healthcare to remarkable success.

Featuring for the Cover Story isAMRI Hospitals’ paediatric clinical services are part of the larger hospital group, where particular focus is given on the health and wellbeing of both the child and mother, by providing comprehensive services, including a number of specialised clinics. The paediatric clinics are placed in a separate area, away from general clinics, that boasts of a child-friendly vibe and a play area.

Their USP is the family friendly, child-centric approach in bringing the best quality care to children, starting from the time they are born. They also offer comprehensive critical care services, from the moment of birth through their Neonatal ICU, and to older children at the Paediatric ICU, where a multi-disciplinary approach is taken with the help of specialists from various disciplines.

“Our multi-disciplinary team of highly experienced paediatricians, neonatologists, surgeons, therapists and nurses across different specialties ensure that children across various age groups receive the best possible care and treatment.”

Also read aboutOne of India’s largest private healthcare companies, Apollo Hospitals is adapting to these changing times by enabling digital transformation in each of its ward and thus expanding the quality of healthcare to more than 300 million Indians.

Ever since Dr. Prathap C. Reddy, Apollo Hospitals’ founder, lost a patient to heart disease in 1983 because of lack of medical resources, he has made it a constant thread to invest in modern technologies and to improve the health of the nation.

Breach Candy Hospital is a private hospital located in Mumbai, India. One of the renowned hospitals in India, it is located in the Breach Candy area of South Mumbai.

It was established in 1950 at the upmarket Breach Candy area in South Mumbai, and designed by an English architect Claude Batley.

Breach Candy Hospital Trust has been a beacon of light for the suffering for over 50 years. Situated on the coastline of South Mumbai, the Breach Candy Hospital is renowned for its medical expertise, excellent nursing care and quality diagnostics. Specialists on the hospital’s panel of doctors include some of the most distinguished names in Indian medical profession.

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Leaders in Spotlight

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MRI Hospitals’ paediatric clinical services are part of the larger hospital group, where particular focus is given on the health and wellbeing of both the child and mother, by providing comprehensive services, including a number of specialised clinics.

The paediatric clinics are placed in a separate area, away from general clinics, that boasts of a child-friendly vibe and a play area.

Their USP is the family friendly, childcentric approach in bringing the best quality care to children, starting from the time they are born. They also offer comprehensive critical care services, from the moment of birth through their Neonatal ICU, and to older children at the Paediatric ICU, where a multi-disciplinary approach is taken with the help of specialists from various disciplines.

“Our multi-disciplinary team of highly experienced paediatricians, neonatologists, surgeons, therapists and nurses across different specialties ensure that children across various age groups receive the best possible care and treatment.”

Also read aboutOne of India’s largest private healthcare companies, Apollo Hospitals is adapting to these changing times by enabling digital

transformation in each of its ward and thus expanding the quality of healthcare to more than 300 million Indians.

Ever since Dr. Prathap C. Reddy, Apollo Hospitals’ founder, lost a patient to heart disease in 1983 because of lack of medical resources, he has made it a constant thread to invest in modern technologies and to improve the health of the nation.

Breach Candy Hospital is a private hospital located in Mumbai, India. One of the renowned hospitals in India, it is located in the Breach Candy area of South Mumbai.

It was established in 1950 at the upmarket Breach Candy area in South Mumbai, and designed by an English architect Claude Batley.

Breach Candy Hospital Trust has been a beacon of light for the suffering for over 50 years. Situated on the coastline of South Mumbai, the Breach Candy Hospital is renowned for its medical expertise, excellent nursing care and quality diagnostics. Specialists on the hospital’s panel of doctors include some of the most distinguished names in Indian medical profession.

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Amri hospitals

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Apollo Hospital

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Breach Candy Hospital

Introducing a Transformative Experience in Child Healthcare 12

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COVER STORY

Mr Rupak Barua, Group CEO

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COVER STORY

T

he healthcare sector in India has experienced a boom considering the pandemic and it's after effects. With advanced and better technologies at play, the overall experience of an average patient has increased tenfolds with a better rate of recovery. This has been possible only with the relentless efforts of doctors, nurses and all the healthcare organizations who have made healthcare easy and accessible to everyone, even at times of grave crisis.

Featuring for the Cover Story of The Enterprise World's The 10 Most Trusted Hospitals to Watch Out is AMRI Hospitals, who are providing a transformative experience with their top notch medical services backed by technological advances.

The Best Paediatric HealthcareAMRI Hospitals' paediatric clinical services are part of the larger hospital group, where particular focus is given on the health and wellbeing of both the child and mother, by providing comprehensive services, including a number of specialised clinics. The paediatric clinics are placed in a separate area, away from general clinics, that boasts of a child-friendly vibe and a play area.

Their USP is the family friendly, child-centric approach in bringing the best quality care to children, starting from the time they are born. They also offer comprehensive critical care services, from the moment of birth through their Neonatal ICU, and to older children at the Paediatric ICU, where a multidisciplinary approach is taken with the help of specialists from various disciplines.

“Our multi-disciplinary team of highly experienced paediatricians, neonatologists, surgeons, therapists and nurses across different specialties ensure that children across various age groups receive the best possible care and treatment.”

The Challenges that Shaped a Strong Team Even though the pandemic led to a lot of disorder, given the initial lack of knowledge about the virus, at AMRI the team managed to find their foothold soon. They started by making significant changes to the infrastructure and

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modified their SOPs to meet the needs of the hour. AMRI Hospitals set up isolation wards, formulated fresh protocols for treatment, infection control, and sanitisation, ensured the safety and well-being of doctors, nurses, and other staff, so that the team could continue functioning normally for their patients.

“AMRI became the first private hospital in Eastern India to dedicate a building for COVID patients, and by March 2021, four of the seven towers in Kolkata were set aside for the purpose.”

In order to further manage the rush of patients, AMRI tied up with premium hotels to set up satellite centres, and turned India's largest soccer stadium at Salt Lake into a field hospital.

While they have treated hundreds of COVID patients, a certain percentage of them were children. In order to address their wellbeing, they made necessary changes in infrastructure at their paediatric and neonatal ICUs, which have been customised in such a manner that they are ready to manage & treat children, even if the country is hit by a third wave. As value additions, AMRI also started home collection of samples for both RT-PCR test of COVID, and other non-COVID investigations, besides launching Virtual Home Care package for mild and moderately infected COVID-19 patients, along with telemedicine platforms, so that healthcare can be taken to people's doorstep.

AMRI's Comprehensive Healthcare Going beyond competition, the hospital's motto is to provide the best services, backed by excellent clinical outcome and advanced technologies, under the stewardship of an outstanding roster of specialist doctors, with support from well-trained nurses and technicians. The paediatric clinics at AMRI are run by an all-rounder team, covering all major paediatric sub-specialities, with an experienced consultant at the lead of individual clinic.

Apart from general paediatric clinics, they also run themebased clinics, like Well Baby Clinic, Enuresis Clinic, Nephro-Urology Clinic, and Asthma Clinic, among others.

The comprehensive medical team is fully supported by paramedical departments, including paediatric physiotherapy, occupational therapy, speech & language therapy, audiology, paediatric ophthalmology service, and paediatric dentistry. The hospital also has holistic support from round-the-clock in-house investigation services, such as paediatric echocardiography, EEG, MRI, CT scan, Ultrasound, etc.

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Some of the qualities that make AMRI Hospitals the best choice for paediatric care are·

Fully dedicated & well equipped PICU

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Non Invasive + Conventional + High Frequency Ventilation

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Continuous End Tidal CO2 Monitoring

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State of the art Blood Gas Machine with Lactate Value

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24 hrs. Renal Replacement Therapy

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24 hrs. Ultrasound & Echocardiography

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Ultrasound Guided Vascular Access & Pleural Drain Placement

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Blood Pressure Monitoring facility in Ambulance

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Paediatric ward with 24 beds with additional beds for the accompanying mothers

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Children's play areas both in paediatric ward and outpatient areas

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Paediatric Dialysis Unit

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Paediatric Bronchoscope Unit

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Paediatric Endoscopy Unit

Mr. Rupak Barua- Leading the Way A healthcare professional for more than three decades, Mr Rupak Barua completed Diploma in Marketing after Graduation, followed by Management Development Programmes at the Singapore Management University, IIMAhmadabad and IIM-Bangalore. He has held several senior administrative positions at major corporate hospitals in Kolkata, and is currently President of the Association of Hospitals of Eastern India (AHEI). He is also the Chairman of CII's Healthcare Sub-Committee (Eastern Region) and a National Expert in the Indian Chamber of Commerce's Healthcare Committee. He has played an important role in transforming the healthcare delivery system of Eastern India.

He took charge of AMRI in 2014, after the Group faced a major setback in 2011, but his focussed and target-oriented leadership skills ensured that he succeeded in redefining AMRI as the fastest growing healthcare network in Eastern India, regaining the confidence of

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patients, doctors and other stakeholders.

With Mr Barua at the helm, the Group has set itself on a fast track path of growth and has taken up major expansion plans across the East and North East.

Industry Opinion- How are AI and ML Making Great Shifts & AMRI's Road Ahead With It Change, as the old adage goes, is inevitable, and it is noticeable in every aspect of our lives. It's easy to predict that the future will be rewritten by digitization and AI as use of advanced technologies is increasing. Digitalization of healthcare has greatly helped in streamlining treatment protocols and investigations, adding to positive and patient experience for the last few years. This can only be scaled up, as earlier treatment platforms are upgraded, and more advanced ones are introduced. Much of AMRI's products & services for patients are already on digital platforms, and the teams are actively encouraged to decrease carbon footprint, besides looking at more sustainable solutions.

“At AMRI, a lot of focus is on quality healthcare at affordable cost, which will be further aided by the use of advanced digital tools. We are already working towards a paperless environment and the infrastructure will gain largely by helping to bring down human errors.”

As a patient-first organization, during the pandemic AMRI's focus has been on providing quality care and excellent clinical outcome. The most prominent initiative taken by AMRI Hospitals during the pandemic was the #NoRefusal campaign, ensuring that no patient was refused, be it COVID positive or non-COVID. The '361o programme' is another major initiative, which AMRI had launched in early 2020, under which the Group provides an all-round service platform to offer sophisticated treatment processes.

While COVID disrupted the launch of several superspecialised disciplines the hospital committee had planned, they are now gradually rolling out paediatric clinics to address issues related to cardiology, nephrology, urology,

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COVER STORY

and pulmonology. They will also be putting stress on creating awareness about the need for vaccination among children, for both COVID and other ailments.

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AMRI Hospitals Dhakuria, Salt Lake, and Bhubaneswar have been accredited by the National Accreditation Board for Testing & Calibration Laboratories (NABL)

“Since much of quality healthcare is dependent on technological platforms and advanced equipment, we would like to keep ourselves updated, as we have always done, and we hope to acquire the best machinery and human resources in order to provide the best of services.”

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AMRI Hospital Mukundapur and Salt Lake are accredited by NABH in Nursing

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AMRI Hospitals Mukundapur and Bhubaneswar has Green OT certification from global testing leader, Bureau Veritas, for reducing carbon footprint

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AMRI Hospitals Bhubaneswar received 'Four-Star' rating and received the Energy Conservation Award from Odisha government for three consecutive years – 2016, 2017, and 2018

Why AMRI Stands Out Ÿ

Only private healthcare provider from Eastern India to be ranked in The Newsweek Global Hospitals Ranking Survey in 2020 and 2021

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AMRI Hospitals ranks in Top 2 from Eastern India in The Week-Hansa Survey for five consecutive years, from 2017 to 2021

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AMRI Hospitals won the 'Kolkata Best Employer Brand Awards-2018' for excellent HR practices by the 27th World HRD Congress, 2019

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AMRI Hospitals Dhakuria, Mukundapur, and Bhubaneswar have been accredited by the National Accreditation Board for Hospitals & Healthcare Providers (NABH)

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AMRI Hospitals, Mukundapur has '3-Star' rating from the Union Ministry of Power for 'Excellence in Energy Conservation'

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Mr. Rupak's Advice to the Up and Coming Paediatricians “Child care is one of the most dynamic and rewarding sectors to work in. Most people who work in child care are passionate about it and they thrive on the opportunities they get from working as part of a focussed and involved team.

Working in child healthcare is one of the most satisfying career options available.”

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Excellence in Healthcare 24

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ith an ageing and expanding population of more than 1.3 billion, to provide healthcare to them was a rising challenge. More than that was bringing medical care to the remote areas of India, where most of the population resides, and has very low access to healthcare. It was time India's healthcare needed transformation.

With changing reforms of the world, where everyone was quickly shifting and adapting to a digital era, incorporating cloud, big data analytics and Artificial Intelligence, helped to accelerate this change and combat the challenges.

One of India's largest private healthcare companies, Apollo Hospitals is adapting to these changing times by enabling digital transformation in each of its ward and thus expanding the quality of healthcare to more than 300 million Indians.

Ever since Dr. Prathap C. Reddy, Apollo Hospitals' founder, lost a patient to heart disease in 1983 because of lack of medical resources, he ahs made it a constant thread to invest in modern technologies and to improve the health of the nation.

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A Brief OverviewApollo Hospitals was established in 1983 by Dr. Prathap C Reddy, renowned as the architect of modern healthcare in India. As the nation's first corporate hospital, Apollo Hospitals is acclaimed for pioneering the private healthcare revolution in the country.

Apollo Hospitals has emerged as Asia's foremost integrated healthcare services provider and has a robust presence across the healthcare ecosystem, including Hospitals, Pharmacies, Primary Care & Diagnostic Clinics and several retail health models. The Group also has Telemedicine facilities across several countries, Health Insurance Services, Global Projects Consultancy, Medical Colleges, Medvarsity for E-Learning, Colleges of Nursing and Hospital Management and a Research Foundation. In addition, 'ASK Apollo' – an online consultation portal and Apollo Home Health provide the care continuum.

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The cornerstones of Apollo's legacy are its unstinting focus on clinical excellence, affordable costs, modern technology and forward-looking research & academics. Apollo Hospitals was among the first few hospitals in the world to leverage technology to facilitate seamless healthcare delivery. The organization embraced the rapid advancement in medical equipment across the world, and pioneered the introduction of several cutting-edge innovations in India.

Recently, South East Asia's first Proton Therapy Centre commenced operations at the Apollo Centre in Chennai.

Since its inception, Apollo Hospitals has been honoured by the trust of over 150 million individuals who came from 140 countries. At the core of Apollo's patient-centric culture is TLC (Tender Loving Care), the magic that inspires hope amongst its patients.

As a responsible corporate citizen, Apollo Hospitals takes the spirit of leadership well beyond business and has embraced the responsibility of keeping India healthy.

Recognizing that Non Communicable Diseases (NCDs) are the greatest threat to the nation, Apollo Hospitals is continuously educating people about preventive healthcare as the key to wellness. Likewise, envisioned by Dr. Prathap C Reddy, the “Billion Hearts Beating Foundation” endeavours to keep Indians heart-healthy.

Apollo Hospitals has championed numerous social initiatives – to cite a few which assist underprivileged children – SACHi (Save a Child's Heart Initiative) which screens and provides paediatric cardiac care for congenital heart diseases, SAHI (Society to Aid the Hearing Impaired) and the CURE Foundation focused on cancer care. To introduce population health into the Indian narrative, the Total Health Foundation, as envisaged by Dr. Reddy, is piloting a unique model of healthcare in the Thavanampalle Mandal of Andhra Pradesh. It aims to provide “holistic healthcare” for the entire community starting from birth, through one's journey into childhood, adolescence, adulthood and old age.

In a rare honour, the Government of India had issued a commemorative stamp in recognition of Apollo's widespread contributions, the first for a healthcare organization. In addition, a stamp was also released to mark the 15th anniversary of India's 1st successful liver transplant performed at Apollo Hospitals. More recently Apollo Hospitals was again honoured with a postal stamp for having successfully performed 20 million health checks and its pioneering efforts in encouraging preventive healthcare in the country.

Dr. Prathap C Reddy, Founder Chairman of the Apollo Hospitals Group has been conferred with the prestigious Padma Vibhushan, India's second highest civilian award.

Under the leadership of Dr. Prathap C. Reddy, Apollo Hospital has had quite a few milestones. Some of their notable achievements includeApollo Hospitals, Chennai successfully performed over 50,000 cardiac surgeries which includes Bypass, Valve replacements, Paediatric cardiac procedures, Transplants and Minimally invasive procedures.

India's first successful combined cardiac and tracheal surgery was performed on 11-month-old baby from Oman

by Apollo Children's Hospital, Chennai.

India's first Total Marrow Irradiation Procedure was performed on a 35-year-old patient from Oman by Apollo Proton Cancer Centre, Chennai.

Introduced cutting edge procedures like off-pump and beating-heart surgery, either by thoracotomy or classical sternotomy, trans-radial angioplasty and stenting, mitral valve replacement.

Indraprastha Apollo Hospitals New Delhi commenced Robotic Surgery in the specialities of Gynaecology, Urology, General Surgery and Bariatric Surgery, during April to June 2012.

In 1995, Apollo Hospitals performed its first Bone Marrow Transplantation, as well as the first multi organ transplant in the country.

By 1992, Apollo Hospitals introduced Artery Stenting for the first time in India.

With these stellar achievements and awards for it under their hat, Apollo Hospital with their centres of excellence and a strong team of doctors leading healthcare, are bringing a revolution in healthcare in India.

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Breach Candy Hospital Trust

Excellence in Every Medical Sphere

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reach Candy Hospital is a private hospital located in Mumbai, India. One of the renowned hospitals in India, it is located in the Breach Candy area of South Mumbai.

History It was established in 1950 at the upmarket Breach Candy area in South Mumbai, and designed by an English architect Claude Batley.

Breach Candy Hospital Trust has been a beacon of light for the suffering for over 50 years. Situated on the coastline of South Mumbai, the hospital is renowned for its medical expertise, excellent nursing care and quality diagnostics. Specialists on the

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hospital's panel of doctors include some of the most distinguished names in Indian medical profession.

of complex medical needs is viewed as a defining competence.

Many procedures in routine use including Coronary Angioplasty, Magnetic Resonance Imaging, Critical Care ICU and Hysteroscopy were first performed here. The hospital has earned national recognition as a leader in interventional cardiology. For patients, it's a sanctuary for the healing of mind and body.

Notable Incidents

The other services offered are Out Patient Clinics, Preventive Health Checks, Dialysis Unit, Physiotherapy, Ante natal classes, Dentistry, Endoscopy, Non-Invasive Cardiology, Pulmonology, Visa Check ups and others.

The hospital has a dedicated Charity Wing where eligible patients are treated at nominal charge or free of cost.

The doctors here belong to a group of highly qualified and experienced clinicians.

The hospital has around 35 disciplines under one roof including Hematology, Endoscopy, Radiology, Surgical Pathology, Bariatric Surgery, Gastrology and more.

OUR Philosophy Quality Policy To anticipate and exceed the expectations of our patients / care seekers through professional excellence, ethical behaviour, team work by way of prompt, efficient response in a friendly environment plus approach it in way through continuous improvement in systems.

Vision To be recognized as a trusted leader in providing high quality healthcare with a reputation for patient care, performance and sustained growth.

Mission To offer comprehensive State of the Art healthcare services in an environment where compassion, quality, safety are integral to care, where we are proud to serve patients; where meeting the challenges

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Former Indian Prime Minister, Atal Bihari Vajpayee underwent a knee surgery at the hospital in 2000, when he was in office.

Famous Bollywood Playback Singer Udit Narayan's son Aditya Narayan was born here in 1987.

Dhirubhai Ambani, who was admitted to the hospital, breathed his last on July 6, 2002 after a major stroke.

Vilasrao Deshmukh, a former Chief Minister of Maharashtra, was admitted to the hospital in the first week of August 2012. He was diagnosed with both liver and kidney failure. He was later taken to Global Hospital in Chennai, where he died on August 14, 2012.

Priyanka Chopra's father, Dr. Ashok Chopra, died of cancer in the hospital.

Kajol suffered from a miscarriage due to ectopic pregnancy at the hospital.

Sonali Bendre gave birth to her son, Ranveer, at the hospital Bollywood actor Shah Rukh Khan has undergone a knee surgery at the hospital.

Kareena Kapoor and Saif Ali Khan's son, Taimur Ali Khan Pataudi, was born in the hospital on 20 December 2016.

Socialite and philanthropist Parmeshwar Godrej died on October 11, 2016 due to a lung ailment at the hospital.

Bollywood actor Sanjay Dutt's wife Manyata Dutt gave birth to her son, Shahraan Dutt, at the hospital.