The Best Logistics Solution Provider In 2023

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From Editor’s Desk

Efficient logistics solution providers play a crucial role in the success of businesses in various industries.

Logistics involves the management of the flow of goods and services from the point of origin to the point of consumption, and it is an essential aspect of any business that deals with physical products.

Efficient logistics solution providers are responsible for ensuring that products are delivered to customers on time, in the right condition, and at the lowest possible cost. They achieve this by leveraging technology, optimizing transportation routes, and streamlining warehouse operations.

In today's fast-paced and highly competitive business environment, customers demand quick and reliable delivery of products. Therefore, businesses that can efficiently manage their logistics operations are better equipped to meet these demands and gain a competitive edge in the market.

Moreover, efficient logistics solution providers can help businesses reduce their overall transportation and storage costs by optimizing their supply chain processes. This, in turn, can lead to increased profitability and improved customer satisfaction. In summary, efficient logistics solution providers are essential for businesses to operate smoothly and achieve their goals.

Featuring for The Enterprise World’s this issue are the stories of such companies making an impact.

For the cover read aboutExcelling in the competition, Behag Overseas is a new generation Logistics company with young and dynamic people, who are not only experienced but dedicated to customer service 24×7. The company is approved by the GOVT of India as CUSTOMS HOUSE AGENT. It operates from Kolkata and has its branches at all land customs ports in West Bengal with associates all over India and abroad.

Behag Overseas has a unique perspective on the hurdles it faced, it does not feel that those hurdles were challenges, but “enjoyment” instead. The company feels unless it enjoys its own work, it will not be able to sustain the business. Logistics, especially dealing with international logistics is a very big playground.

Since its inception, Behag Overseas has recognized that even though a small player, it is stronger than the big ones. This is the reason it is able to sustain the market for the last ten-fifteen years.

Established in 2000 by Martin Hubert (Founder, and CEO), Freightgate’s mission is to deliver digital transformation and exceptional value to importers, exporters, and LSPs alike. It does so by offering the most flexible, highly configurable, and modular internet-native platform.

Freightgate’s founders are early pioneers and visionaries that are driven to harness the power highly collaborative ecosystems hold. The company’s vision is to create solutions that help its customers generate exponential returns. It takes pride in jointly solving supply chain puzzles with its customers and helping to make the world a better place.

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Excelling in the competition, Behag Overseas is a new generation Logistics company with young and dynamic people, who are not only experienced but dedicated to customer service 24×7. The company is approved by the GOVT of India as CUSTOMS HOUSE AGENT. It operates from Kolkata and has its branches at all land customs ports in West Bengal with associates all over India and abroad.

Behag Overseas has a unique perspective on the hurdles it faced, it does not feel that those hurdles were challenges, but “enjoyment” instead. The company feels unless it enjoys its own work, it will not be able to sustain the business. Logistics, especially dealing with international logistics is a very big playground. Since its inception, Behag Overseas has recognized that even though a small player, it is stronger than the big ones. This is the reason it is able to sustain the market for the last ten-fifteen years.

Established in 2000 by Martin Hubert (Founder, and CEO), Freightgate’s mission is to deliver digital transformation and exceptional value to importers, exporters, and LSPs alike. It does so by offering the most flexible, highly configurable, and modular internet-native platform.

Freightgate’s founders are early pioneers and visionaries that are driven to harness the power highly collaborative ecosystems hold. The company’s vision is to create solutions that help its customers generate exponential returns. It takes pride in jointly solving supply chain puzzles with its customers and helping to make the world a better place.

LEADERS IN SPOTLIGHT

For the cover read about-

CONTENTS

12

Behag Overseas

Sp. Profile Freightgate

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42 Blog

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C o v e r

S t o r y

BEHAG OVERSEAS MOVERS WHO CARE

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DEBASHIS MITRA | CEO

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L

ogistics and supply chain have evolved over the years. New technologies and developments are disrupting the industry in multiple ways and companies have to be farsighted to survive the constantly-increasing competition. Excelling in the competition, Behag Overseas is a new generation Logistics company with young and dynamic people, who are not only experienced but dedicated to customer service 24×7.

The company is approved by the GOVT of India as CUSTOMS HOUSE AGENT. It operates from Kolkata and has its branches at all land customs ports in West Bengal with associates all over India and abroad.

Initial Blockades along the Way Behag Overseas has a unique perspective on the hurdles it faced, it does not feel that those hurdles were challenges, but “enjoyment” instead. The company feels unless it enjoys its own work, it will not be able to sustain the business.

Logistics, especially dealing with international logistics is a very big playground. Since its inception, Behag has recognized that even though a small player, it is stronger than the big ones. This is the reason it is able to sustain the market for the last ten-fifteen years.

The Turning Point Behag provided feedback to its valued customers even on government holidays.

When the entire world was under COVID for the last two years, the company did not take a single day as rest or holiday. These are some of the reasons that helped it achieve unrivaled growth.

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C o v e r

S t o r y

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16 | FEBRUARY 2023

C o v e r Continuous Growth The journey of 10 years has been a long one, where Behag Overseas faced many difficulties and successes along the way. In a short amount of time, the company was able to bag huge customers like Coca-Cola, and Adani PoTheyr. The hurdles never held the company back. Every time Behag Overseas faced a difficulty, it kept the motivation high which helped in overcoming many challenges.

Behag Overseas started with a table space office in Kolkata and in 2022, it developed its own office not only in Kolkata but also 6 six land customs stations all over West Bengal. It added 7 trucks to the team. Behag Overseas also started to make a 4000 sq. feet modern warehouse of its own with a 3000 sq. foot open place at Bangoan and Bashirhat. Consistent focus on providing high-quality service has been one of the most preeminent reasons behind the long-standing success of Behag Overseas.

Bouquet of Services and Solutions Along with Total logistics, in-house CB, Own transportation & own warehousing, Behag Overseas also provides Import and Export Services.

Here are the services offered by the company.

S t o r y

clarification/explanation that may be required for processing the documents at Customs. Ÿ Behag follows up with Steamer Agents for information about the Feeder Vessel and the expected date of arrival of the consignment at Calcutta port and keeps the clients posted about the same. Ÿ The company prepares and submits the Declaration for Bill of Entry under EDI System on the basis of the Documents and gets the checklist issued even before the arrival of the vessel. Moreover, it scrutinizes the checklist and keeps it ready for resubmission immediately after the arrival of the vessel is confirmed. Ÿ The client will arrange to provide Behag with Catalogues, Literature, and Technical Write-ups for machinery, equipment & Spare Parts. For Chemical items, the company shall require Literature showing the composition & theme of the items, Manufacturer's Test Certificates, and a Material Safety Data Sheet to arrange smooth & trouble-free clearance.

Import Services:

Ÿ Behag advises the clients on the amount of Duty Payable and the Funds required to clear each consignment in advance so that they can arrange the funds in time.

Ÿ Behag plans the imports and gives suggestions from time to time. The company arranges for the registration of its clients under the EDI System at Calcutta Customs Air Port & all Land Customs station, if not already done

Ÿ The client has to send Behag the Original Set of Documents including a Bill of Lading duly endorsed by their Bank at least two working days ahead of the arrival of the Vessel to enable them to arrange Rent-free clearance.

Ÿ It scrutinizes the shipment details and informs the clients about the requirement of further information/

Ÿ The company collects Delivery Orders from Steamer Agents and observes all CPT & Sales Tax

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Ÿ Formalities for taking physical delivery of the goods. In the case of Air Consignments, it collects the Delivery Order from Airlines/ Freight Forwarders and observes all the formalities for clearance from Air Port Authority. Ÿ Behag gets the goods physically examined and obtains Release Order from Customs Officials at Dock/ Airport. Ÿ It organizes the placement of Trucks/ Trailers, loads the cargo, and dispatches the same to the client’s nominated place of delivery. Ÿ In cases where the goods are taken delivery in Containers, Behag arranges de-stuffing of the Containers if so required. For this purpose, it takes the Container to its Godown, de-stuffs the cargo with Crane/ Fork Lift, loads them on Trucks/ Trailers for onward dispatch to the client’s destination, and returns the empty container to the Parking Slot. Ÿ The clients have to arrange the unloading of goods at their destination. The company extends any other service related to Customs clearance of consignments. Ÿ It also provides consultancy services for any Refund Claim, Project Registration & Reconciliation, and any other Customs Matter.

Export Services: Ÿ Behag participates in the planning of the client’s Exports and prepares Invoices, Packing lists, and any other documents if so required.

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Ÿ Once the client advises it about their program of Export, the company prepares the documents including the Shipping Bill or Bill of Export for submission to Customs. Ÿ It cooperates with Steamer Agent for ascertaining the earliest vessel availability. Ÿ Depending on the vessel availability, Behag picks up the Container from the slot and takes the same to the client’s Factory / Godown for stuffing and retransports the stuffed Container to Dock. Ÿ In the case of LCL Cargo, it sends a truck to the client’s Factory / Godown for picking up the Cargo and brings the same to Dock for stuffing. Ÿ Behag arranges an examination of the goods at Dock by Shed Customs and obtains an Order for Loading / Stuffing. Ÿ It prepares a draft Bill of Lading and collects the Final Bill of Lading from the Steamer Agent duly signed by it. Ÿ If required, it may arrange stuffing of goods in container/loading of same on Trucks/trailers. Ÿ Behag observes the required C.P.T. formalities for the Export Cargo. Ÿ The company extends any other service related to Customs clearance of the Export Cargo.

Plans for the Future Almost no company in the logistics and supply chain industry has been able to survive by working in

traditional ways. Being aware of this fact, Behag has a very simple and clear approach when it comes to taking further steps in the department of Products & services. It says that it has to work hard and communicate about its zeal to work and one window facility for work.

Behag Overseas is the only CHA/CB in Kolkata that has its own office in Kolkata and also has offices in all of Bangladesh and Bhutan Land customs station. To make the services efficient and less expensive, Behag has its own fleet and warehouse for customers who are executing export or import. It does not have any place to move for any sort of service regarding export or import logistics.

Quote: “Behag Overseas is a new generation logistics company with all the young and dynamic persons who are not only experienced but dedicated to customer service 24×7.”

C o v e r

S t o r y

“Behag Overseas is a new generation logistics company with all the young and dynamic persons who are not only experienced but dedicated to customer service 24×7.”

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A Peek into the Top Tourist Attractions of Sydney,

'THE HARBOUR CITY'! www.theenterpriseworld.com | 23

A

ustralia is a country blessed with nature, history, and tradition and when we talk about the most significant cities in the country, Sydney is one name you can't miss. Known as the tourists' paradise, the unmissable tourist Attractions of Sydney are acknowledged by people all over the world. From delicious food to lively nightlife scenes, the city of Sydney never disappoints. To make things more interesting, let us introduce you to some of the lesser-known facts about the wellknown Sydney city.

Going back to the Roots!

Sydney's early history was dominated by its status as a British prison colony.

Convicts were dropped on this extraterrestrial coast and found the climate hard. The soil was poor, and the area was rugged, requiring manual clearing. Until the settlers were able to traverse the Blue Mountains and discover the better territory west of the Great Dividing Range, the little town was often short of food. There were also frequent clashes between the governors, free settlers, and prisoners.

The city's contemporary history started in 1788, with the landing of a First Fleet of British ships and the establishment of a penal colony by Great Britain. Sydney was the capital of the British colony of New South Wales from 1788 until 1900.

Sydney was designated as a city in 1842, and a municipal government was founded. Sydney became the capital of the state of New South Wales when the Australian colonies united to become the Commonwealth of Australia in 1901.

twentieth-century structures, a wonder, and an accomplishment of tremendous engineering and architecture. The Opera House, which is synonymous with Australia, is one of the most recognized tourist attractions of Sydney. It is situated on the eastern tip of Circular Quay and is famous across the globe for its innovative architecture.

2.

Victoria Barracks

This late-Georgian historic monument of Sydney complex took seven years to complete and contains Australia's oldest surviving army barracks. Major George Barney, commanding the Royal Engineers, oversaw the construction, which includes sandstone mined on the site. Volunteers provide free guided tours once a week, which include a 30minute band performance, a one-hour tour of the complex, and an optional visit to the Army Museum.

The latter focuses on the history of New South Wales' military services and includes items such as weapons, clothing, and paper relics.

When can you visit the Tourist Attractions of Sydney?

The tourist attractions of Sydney are one of the most popular tourist attractions around the world. There are no severe weather conditions due to the city's tropically balanced climate, which is maintained all year. However, if you want to know what the seasons are like in Sydney before you arrive, here they are.

Sydney Opera House

Spring is an excellent season to visit Sydney. The weather is pleasant and comfortable, with just enough sunlight to allow you to enjoy the lively metropolis.

The Sydney Opera House is, in reality, one of the world's most distinctive

Summers in Sydney may quickly turn from warm to scorching, so prepare

What are the major tourist attractions of Sydney?

1.

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ahead of time by packing plenty of sunscreens, hats, and sunglasses before you go.

Autumn is a great season to embark on walking tours and day excursions from Sydney to its suburbs.

Unlike other places, Sydney's winters are mild and not too cold. It is a lovely time in the city, with lots of things to do such as whale watching, hiking, and even visiting the aquariums.

Things to Keep in Mind Here are some tips that would be helpful when traveling to your favorite tourist attractions of Sydney.

1. Opt for a ferry Ferries are a popular means of public transportation among city residents since it is the quickest method to move from one location to another. It is inexpensive, quick, and enjoyable because harbour vistas are best seen on one of these boat rides. The Opal Card may be used to reserve and pay for ferries. Depending on the length of your vacation, you may charge the card daily or weekly.

2. Make the most of free art galleries In Sydney, there are several free art galleries. These provide some wonderful insights into all sorts of art forms in Australia by serving as a platform for fledgling artists as well as experts who wish to share their work with others. Arrive at these galleries early in the morning since most of them shut around midday.

3. Explore the streets with free walking tours The streets of Sydney are as entertaining as its great sites, and free

walking tours are one way to explore them. Two of the most popular free walking tours to experience the city center, Circular Quay, and The Rocks are Free Tours Sydney and I'm Free Walking Tours.

Famous Personalities from Sydney Along with the tourist attractions of Sydney, there are some significant people from 'The City of Harbour' who are well-known in Australia, and around the globe. Let's take a look at a few of them.

1. Adam Ashley-Cooper (born March 27, 1984, in Sydney) is a rugby union player from Australia. He now plays for Kobelco Steelers in Japan's Top League and has 116 caps for Australia,

which is the third most of any Australian player. Mr.Versatile is his moniker.

2. Indiana Rose Evans (born 27 July 1990) is an Australian actress and singer-songwriter best known for her appearances as Matilda Hunter in Home and Away, Bella Hartley in H2O: Just Add Water, and Emmaline Robinson in Blue Lagoon: The Awakening.

3. James David Wolfensohn (born December 1, 1933) is an AustralianAmerican lawyer, investment banker, and economist who served as the World Bank Group's ninth president (1995–2005). He was born in Sydney, Australia, and attended the University of Sydney and Harvard Business

School, as well as competed in fencing at the Olympics. He worked for many firms in the United Kingdom and the United States before establishing his own investing company.

4. Rowan Woods (born 1959) is a film and television director, actor, and screenwriter from Australia. In 1998, Woods earned an AFI award for best director for his work on The Boys. In addition, the picture was accepted into the 48th Berlin International Film Festival.

5. Robert John Christo aka Bob Christo was an Australian-Indian civil engineer and Bollywood actor. Beginning with Sanjay Khan's Abdullah (1980), he went on to appear in over 200 Hindi films in the 1980s and 1990s, including

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Qurbani (1980), Kaalia (1981), Nastik (1983), Mard (1985), Mr. India (1987), Roop Ki Rani Choron Ka Raja (1993), and Gumraah (1993).

is the biggest in Australia, and it is surrounded by several business regions that are also considered part of Sydney.

One prominent example is Parramatta, which is larger than other state capitals.

center. Chatswood's major business is retail, and the city has several high-rise buildings with a distinct skyline. 20th Century Fox has extensive studio facilities in Sydney.

The city of Sydney extends across the harbour bridge to establish North Sydney, which is a continuation of the CBD. North Sydney has a significant economy, however, it has a high vacancy rate. Chatswood, Sydney's third biggest business region, is located only a few kilometers north of the city

What makes Sydney Special?

The Biggest Economy of Australia Sydney's economy plays a vital role in Australia's commerce, manufacturing, banking, education, and distribution sectors. Tourist attractions of Sydney have also played a major role in making Sydney into a gigantic economy of Australia. Sydney's CBD

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1. Food The greatest places to dine in Sydney are largely determined by your budget and your mood. If you're searching for affordable food, there are lots of

excellent selections. If you're ready to pay a little extra, you'll be able to locate some genuinely amazing eateries. Mister Gee Burger Truck, Momofuku Seiobo, and Sepia are among our personal favorites.

While there is a broad variety of foods and sweets available, here are some solid favorites: Ÿ Ÿ Ÿ Ÿ Ÿ Ÿ Ÿ Ÿ Ÿ

Barramundi Sydney rock oyster Australian prawns Avocado on toast Bacon and egg roll Lamington cake Potato cake Yellowfin tuna

2. Cultural Significance Australians have been accused of being sports nuts, and Sydneysiders, as they are known, are no less passionate about sports than their counterparts in other places.

Nonetheless, Sydney boasts a vibrant cultural and intellectual life.

Sydney, Australia has a vibrant and diversified cultural scene. Many of the distinct cultures that comprise Sydney's mosaic are centered on cultural, artistic, ethnic, linguistic, and religious groups founded through waves of immigration.

Sydney is a major worldwide metropolis with a thriving arts culture that includes musical,

dramatic, visual, literary, and other endeavors.

Our Top 10 Tourist Attractions of Sydney 1. Royal Botanic Garden Sydney The Royal Botanic Garden Sydney, located close to the Opera House and overlooking Sydney's spectacular metropolitan skyline, has a huge collection of exotic plants from all over the globe.

The Royal Botanic Garden, Australia's oldest botanic garden and scientific institution, was founded in 1816.

Wandering through this 30-acre lush sanctuary is a true pleasure.

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2. The Cockatoo Island Paying a visit to one of Sydney's numerous islands is an excellent opportunity to learn more about the city's history and progress. Cockatoo Island is one of those islands that are well worth a visit and a fun day out.

Cockatoo Island is a UNESCO World Heritage and National Heritage Listed island in the heart of Sydney Harbour.

The island has operated as a shipbuilding yard, a Commonwealth naval station, and a prison island throughout the years.

3. Sydney Harbour Bridge

renowned tourist attraction of Sydney.

Friendly pubs, cobblestone laneways, old buildings, and a variety of interesting events take place throughout the year.

While not as big, Sydney's Hyde Park has a similar appearance and feel to New York's iconic Central Park, owing to its position in the city.

10. Palm Beach

6. Sydney Tower Eye A visit to the Sydney Tower Eye should be at the top of your list of must-see sites if you want to view Sydney, the Harbour, the shoreline, and its surrounding districts from above.

The Sydney Tower Eye offers the greatest views of the city from the second-highest observation tower in the Southern Hemisphere, as well as an innovative 4D film experience.

Palm Beach, located 40 kilometers north of Sydney's CBD, has a distinct ambiance reminiscent of a little subtropical paradise. Palm Beach is a popular day-trip location for Sydney residents as well as a specialized vacation destination for visitors, backpackers, and Australian and worldwide celebrities.

How is the Nightlife Scene?

The renowned Sydney Harbour Bridge, which opened in 1932, not only has the nicest appearance, but it's also an extraordinary feat of excellent engineering. The 134m high Sydney Harbour Bridge, sometimes known as the Coathanger due to its arch-based form, links the city's CBD with the city's North Shore.

4. Darling Harbour Darling Harbour, Sydney's biggest recreational and pedestrian zone, is home to a wide range of familyfriendly activities. Darling Harbour has something for everyone, from beachfront restaurants and frequent fireworks shows to interesting museums and sprawling parks.

The Sydney Aquarium, the Australian National Maritime Museum, Madame Tussauds, the Wild Life Sydney Zoo, the Chinese Garden of Friendship, and the Darling Quarter Kids Playground are all must-see attractions.

5. The Rocks The Rocks, one of Sydney's oldest neighborhoods, was formerly an infamous prison town but is now a

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7. Sydney's Taronga Zoo Taronga Zoo in Mosman is a terrific day out for young and elderly alike, set against the background of Sydney's CBD cityscape. There are many ways to travel to Taronga Zoo, but the boat ride from Circular Quay is the most convenient.

Taronga Zoo, Australia's biggest zoo, is quietly nestled away on the north side of Sydney Harbour with magnificent city views. It has fantastic performances and offers intimate interactions with many animal species.

8. Sea Life Sydney Aquarium The Sea Life Sydney Aquarium is one of the most famous tourist attractions of Sydney, located on the northern side of Darling Harbour, just north of the historic Pyrmont Bridge.

9. The Hyde Park Hyde Park, located on the eastern outskirts of Sydney's CBD, is Australia's oldest public parkland. The park stretches northward to the Domain and the Royal Botanic Garden.

Sydney has great nightlife, including opera concerts, karaoke bars, clubs, and cafes. There are infinite locations to unwind after a hard day at work for every kind of night crawler, so you'll never be stuck for things to do in Sydney after sunset. Sydney offers everything, from noisy and hectic nightclubs to tranquil beach shacks and cafés.

Frequently Asked Questions about Sydney 1. How to travel within Sydney?

The easiest method to travel to Sydney is determined by your budget and where you want to stay. If you're staying in the city center, walking or using public transit is typically the most convenient and least expensive choice. However, if you want to do a lot of touring outside of the city, you might think about hiring a vehicle. Just keep in mind that parking in Sydney may be rather pricey.

2. How much does a stay cost?

You should budget roughly AU$352 ($250) per day for your trip to the city,

as you prepare to witness one of the best tourist attractions of Sydney. The average daily price is based on previous travelers' costs. Previous visitors spent an average of AU$55 ($39) on meals and AU$18 ($13) on local transportation in one day.

2. Entertainment

The Endnote

Bonus Facts about Sydney

Vivid Sydney, a light festival, is one of Sydney's most magnificent yearly spectacles. The Sydney Opera House and the Sydney Harbour Bridge are transformed into light art for tourists and "Sydneysiders" from May through June.

1. Climate

3. Lesser-known

From the prime tourist attractions of Sydney to some of the less explored parts of the city, there is a reason why Sydney is the biggest economy of Australia. If you've read everything we have mentioned so far, your experience when you visit the beautiful city of Sydney is about to become a lot more enjoyable.

Summers in Sydney are pleasant, while winters are mild. In the winter, temperatures seldom fall below freezing, and snowfall is even more infrequent.

Another interesting fact about Sydney is that, because of its proximity to the International Date Line, it is usually the first major city in the world to welcome the New Year.

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FR

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REIGHTGATE MARTIN HUBERT | CEO

I

n the growing age of technology, products, and services, one of the major domains that need attention is the delivery and safety of goods and services. Logistics has become one of the most talked about and integral parts of today’s global economy.

Organizations around the world are importing and exporting goods, etc. but how do they ensure safety and compliance with all regulations and standards?

Freightgate has been developing Best-in-Class Logistics Cloud solutions for the freight industry

since 1994. Named as a Top 100 Logistics IT provider for 13 consecutive years by Inbound Logistics Magazine. Freightgate has decades of supply chain logistics experience being the early pioneer of cloud computing, open connectivity, mobile applications, and web service-enabled solutions.

Platform, known as the Freightgate Universe, enables transportation professionals on all levels to collaborate with global vendors and logistics providers seamlessly on a single common transportation sourcing platform for informed decision-making across the entire network.

Breaking the Barriers Freightgate

It encompasses ISO9001:2008certified end-to-end transportation management processes from procurement, rate management, optimization, execution and visibility, and carbon footprint, through invoice audit & pay.

Freightgate began its journey as an established company in the year 2000 with its base of operations in Fountain Valley, California.

Freightgate's Logistics Cloud

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Freightgate was established with a mission to deliver digital transformation and exceptional value to Importers, Exporters, and LSPs alike, by offering the most flexible, highly configurable, and modular internet native platform.

Now known as the Cloud Freightgate’s founders are early pioneers and visionaries that are driven to harness the power highly collaborative ecosystems hold.

Freightgate’s vision is to create solutions that empower its customers to generate exponential returns.

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The Freightgate Universe consists of adaptive easy-to-deploy modules to help companies leapfrog into the 21st century with minimal start-up costs.

Freightgate is the only commercial EFM-compliant platform enabling standardized web services as promoted by the US-DOT and Transport-Canada.

Freightgate has been the early pioneer in cloud computing and mobile applications for logistics and global supply chain management.

Logistics cloud technology unlocks a new age of competitiveness giving every business an equal opportunity

to participate in global markets with smart logistics tools and greater agility.

Connecting your global supply chain to a best-in-class logistics cloud solution is now the difference between success and failure!

Freightgate’s Journey to Success Over the last couple of years, digital transformation in the supply chain has become increasingly important. There is so much to manage and control with a single shipment and the need for more efficient processes and the use of technology to make better-informed decisions.

That pushed customers to look around with a growing need of making market-driven decisions with something like Freightgate’s Cloud Platform to better manage using sailing schedule data, AIS, port data feeds, API/EDI, drayage feeds, company data feeds, rail data feeds and only by overlaying all these touch points can you create something comprehensive enough to manage today's complexities in the supply chain.

The general advancements team Freightgate has made in the

configurability of the platform and building out the microservices architecture is empowering customers to take their logistics automation to the next level.

Freightgate has one of the broadest, most flexible logistics cloud offerings in the market. And the team has created tailored packages to enable even smaller Importers and Exporters to take advantage of their unique dynamic rating and routing paired with comprehensive schedules and benchmark data.

They have decades of experience delivering digital supply chain transformation services and software to shippers, 3PLs, and their customers. With one of the most flexible, vertically-integrated realtime global visibility platforms.

With an impressive history, proven track record of innovation, and recognition such as Freightgate For Most Recommended Logistics Solution/Service Providers 2022, the Freightgate team strives in creating solutions that help its customers generate exponential returns.

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Service Arsenal of Freightgate

Their service offering includes:

Integration

Freightgate is uniquely positioned to empower many new customers with its DYNAMIC RATING and ROUTING platform, enabling vast efficiency gains with zero-touch dispatch (RPA) and our investment in IoT.

Logistics

Ÿ NetSuite Cloud Logistics NetSuite Cloud Logistics Ÿ ERP/TMS IntegrationERP/TMS Integration Ÿ IOT IntegrationsIOT Integrations Ÿ IoT TrackersIoT Trackers

Driven by their passion for logistics, supply chain, and flexibility the Freightgate Logistics Cloud is hyper-connected and sports unmatched flexibility. Their goal, as always, is to keep every customer happy, with a keen focus on genuine satisfaction and on providing the best, smartest services they can!

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Ÿ Contract Rate Management Contract Rate Management Ÿ Visibility Control Solutions Visibility and Control Solutions Ÿ Audit and Payment Audit and Payment Ÿ Purchase Order Management Purchase Order Management Ÿ Quote Automation Quote Automation Ÿ Supply Chain Dashboard Supply Chain Dashboard Ÿ Procurement Management Procurement Management Ÿ Ocean Sailing Schedules Ocean Sailing Schedules

Compliance Ÿ SOLAS VGM ComplianceSOLAS VGM Compliance Ÿ Denied Party Screening Denied Party Screening Ÿ Import Security Filing Import Security Filing

Ÿ FMC Tari ffPublishingFMC Tari ffPublishing How does Freightgate go ahead with the changing times and trends?

To understand the current industry scenario and how Covid-19 has affected the freight industry the team started looking at the broader economy and understand the path of a general economic recovery which widely depends on outside factors they do not have control of, like a possible resurgence of the virus, government’s economic-policy response, and the ability to reinstate business and consumer confidence.

What they do have control of is how they can adapt to these times by responding with more efficient processes and the use of technology to make betterinformed decisions. The direct effect this pandemic has on Freightgate provides an opportunity in helping promote advanced solutions to customers and prospects while helping them to take control of the transportation, supply chain, and freight spending, make dynamic data-driven decisions, and respond to the market conditions in realtime with the use of their Freighgate Cloud Platform.

How Freightgate is an undisputed leader in Logistic solutions/services Freightgate’s Management team has a profound knowledge of the logistics and supply chain industry and is uniquely suited to transform it by constantly improving product offerings to meet and exceed the logistics industry's challenging demands.

Their long-term relationships with customers help us develop adaptive easy-to-deploy solutions enabling companies to be competitively positioned within their marketplace. Having established alliances with

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technology companies around the world we are managing the globalization of logistics and supply chain management using the latest Cloud Technologies.

Their Experienced Team excels at finding innovative solutions to improve Logistics and Supply Chain Management with their vast arsenal of flexible cloud technology tools – give them a call and experience the difference yourself firsthand. Share your toughest Logistics challenge and allow Freightgate to come up with a creative, potentially out-of-the-box solution!

The team at Freightgate Driven by a passion for innovation and never-ending improvements. Leading a team that strives to provide innovative logistics solutions, fostering global collaboration and productivity, while building a highly configurable platform with a global-by-design philosophy.

Martin and his team continue to deploy technology to find smarter ways to solve today's and tomorrow's supply chain challenges.

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“The general advancements we have made in configurability of the platform and building out the microservices architecture is empowering our customers to take their logistics automation to the next level.” - Martin Hubert, CEO, Freightgate Leadership at Freightgate Freightgate is a highly advanced and technology-integrated company leading the logistics space with unshaken roots and undefeated standards. A company embedded with strong core values, with expert personnel weaving crafted and highly sophisticated solutions to provide unparalleled services and logistics solutions.

A company of this repute requires a leadership that is a visionary, a thorough expert, and an effervescent leader that can lead the team, motivate them, and constantly inspire them to push past boundaries and innovate.

Martin Hubert is the CEO of Freightgate.

Martin Hubert was born in Germany, He sold his first program at age 16, then went on and studied computer science.

While at the university, He started a software company selling custom software solutions.

After graduating with a Masters and MBA he did a short engagement in New York, NY at a freight company whose president afterward offered him a job as Director of IT. In 1994, his independent Internet quest began by founding a company that focused on providing track and trace capability over the internet through establishing EDI capabilities with carriers.

This led to the inception of Freightgate in 2000 with a vision to provide a focused platform that improves the life of logistics companies and shippers.

Driven by a passion for innovation and never-ending improvements.

digital healthcare services patients can keep detailed and automatically updated medical records for themselves, making their medical history easily accessible.

Martin’s views on the responsibilities of an entrepreneur and his advice for them?

Leading a team that strives to provide innovative logistics solutions, fostering global collaboration and productivity, while building a highly configurable platform with a global-by-design philosophy.

Martin continues to deploy technology to find smarter ways to solve today’s and tomorrow’s supply chain challenges.

Entrepreneurs are held accountable by their clients to provide their products or service and to themselves to market their business.

Evaluating market opportunities, devising a business plan, sourcing funding, founding the business or firm, and overseeing its operations. Seeking new directions

and ways to improve and grow the company. Overseeing financial records and taking action, such as securing a new line of credit to handle unforeseen events.

Go after your passion and try your hardest to build a product or service that will make your customers' lives easier. Becoming a successful entrepreneur requires an intense level of dedication to your dream, and this means sacrificing time and money to make it happen. It may not be fun to give up those nightly Netflix binges or weekend parties with friends so you can put in some extra hours on your startup, but these sacrifices are much easier to make now than when you’re older.

Martin’s views on the healthcare industry and its digitization?

When we think of the healthcare industry, we often think of professionals such as doctors and nurses. Although these are, of course, essential roles in this field, they’re far from the only ones.

The healthcare industry encompasses a wide range of sectors that provide goods and services to treat patients.

As well as, the industry also includes those who research, manage, and provide essential equipment and services. With

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42 | FEBRUARY 2023

sla. sh Te stry i l b a t indu sk es n Mu nt the EV theo l E e d des di , nor s and repr look behin r a c c i over onym electr t the come syn ite easy to . of n e v ay e duo y d e be , it is qu h n't in t o v t d s a i f a h d he w e to th esla — it In 2003, t s y, bo that is tru it the gian n a o d i t o s t . e ou le g But ?” qu engineers r the fam . Whi nto makin n y e l l h t a e y glob t went i it aft pany Valle e com , Silicon nd named tha h t ff d u t e g ,a ss found ennin ornia scene took “who Marc Tarp los, Calif e turer y h t c a r r f a d e u n a sw an yb nC To an Eberhard any in Sa ive m V industr ecame a t o m p in auto the E king car b eir Mart d the com esla. other any took o e T g th loo n d a , n l 8 p m orty- rs orderin iko fou 00 o p 2 N c s t n e e i s i h h t e t c but, t g oth ugh, ized i physi pular s. At its de Soon eno ney amon o p a l , and loo car Tes ster. icker e the u q Until of electric the Road George C , r d ke e bette ecom notic it launche od stars li at are ergy has b things h t s , r o le en storm th Hollyw ric ca al aking Elect sustainab arming m are an ide i e w k , . t a r i , e h m c w w st as to eristi obal s. No Road oal w soline car such as gl n charact own g e h ga in, t issio ues o-em th iss e than e orig At th un to driv y. And wi h their zer r f it more f the centu ric cars w t o c e d l e ne e, e orabl unfav

T

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substitute for gasoline cars. Expanding on sustainable energy, the company has established its presence with 400+ stores and galleries, about 100 service centers, and 30,000+ superchargers around the globe.

Why People Love the Brand?

The renowned EV maker has a huge fanbase across the globe. Ever wondered why? Here is a list of things that could explain why the EV giant has such a cult following: 1. Showing that EV ≠ Boring When you thought of electric cars, the notion was that they are low mileage, slower compared to their gas-powered counterparts, and in general meh.

However, Tesla single-handedly changed those opinions with the launch of their first car, The Roadster.

The Roadster looked sporty and luxurious, was exhilarating to drive, and rocked a combo of impressive range and speed—all the things that were unheard of in an EV. After the launch of the Roadster, all the other automotive companies also started keeping their eyes on the EV industry, with many coming up with their own EV variants.

2. Self-Driving Cars Although the accuracy of Autopilot is debatable, the fact that your car could drive you to your desired location, without human input was bound to catch some eyeballs, and so it did at the time. It sounded cool, turning many into loyal fans of the brand.

3. The Safety Quotient The U.S. EV maker has maintained a very high ceiling for the safety of its cars. National Highway Traffic Safety Administration (NHTSA), has rated the company with 5 stars in every single category, barring the rollover test section, where it received 4 stars.

4. Webbing the Supercharging stations Making recharging hassle-free, Tesla has knitted a web of supercharging stations around the globe. It remains the only brand offering a supercharge Epower connection today, enabling you to fully juice up your car in mere 30 minutes at any of its stations.

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7. Market share in the US: In the United States, it has a market share of 68%

5. The 'Elon' factor

3. Solar-powered

For many, Elon Musk is Tesla, and vice versa. Since the very beginning, Elon made his beliefs in the company clear, investing $6.5 million way back in 2004.

Would the company still be in this high position if it weren't for Elon and his vision? Well, that's a topic for debate.

While your opinion of Elon could vary, his contributions to Tesla along with the science and engineering field are hard to ignore.

Tesla has a decorated solar portfolio, with products like solar panels, solar roofs, and the solar inverter. With the production of solar energy, the company makes a difference in the residential and commercial spaces, solving the needs of the industries along the way. The company's acquisition of SolarCity in 2016 was also a key step toward the solar-powered future.

whole EV industry, catching the attention of the whole world. With energy generation and storage products working in sync, the company wanted to augment the impact of electric vehicles for a greener future.

value of $66 billion as of 2023

3. Eye-catchy Referral Programs

6. Market Cap: As the 7th most valuable company in terms of market cap, the company is valued at $604.03 billion

Tell your friend about us, and get a reward, that's referral programs in a nutshell for you. Those rewards could be anything from accessories, free

8. Energy Deployment: As the company primarily focused on sustainability, the brand deployed 6.5 GWh of energy, as of 2022 Source: Demandsage No Department, only Marketing

We have some news for you. As it turns out, Tesla has no advertising or An Improved Outlook on In 2014, the company announced that it marketing department. However, not Sustainability will open-source all its electric vehicle- having a marketing department doesn't mean you can't have a great marketing Trying to tackle Global Warming, the related patents, helping other brand has been a key factor in the manufacturers in their EV development. strategy, and the brand showcases it transition toward sustainability globally, This showcases a selfless approach amid perfectly. While we don't know the exact amount the brand has spent on its helping people move away from burning the cut-throat competition in the marketing, here are some important automotive industry. fossils. In the pursuit of solving this strategy elements that could help you problem, the company has built products get a deeper insight into its marketing.

Tesla Stats that might Surprise you to replace some of the most pollutionemitting elements. Here, we are Curious to know the numbers behind the 1. Everything revolves around you highlighting some of the key products brand? We got your back. We did some that impact the environment positively. number-digging for you and here's what Much like the other marketing strategies, at the helm of Tesla's we found.

1. Batteries marketing is 'you'—the audience. The 1. Number of employees: As of March company relies on building an The brand uses advanced lithium-ion emotional bond with you to strengthen 2023, the company has 1,28,290 batteries in its products, be it electric your relationship with them, thus employees cars such as the Model S, or energy increasing brand presence. storage products like the Powerwall and 2. Total Cars Produced: In 2022, the Powerpack. The said batteries have 2. Innovation leading the charge company produced a total number of changed the face of the renewable 1,369,611 cars The company is always keen on energy industry, enhancing the developing innovative products to oneadaptability and storing capability of the 3. Total Cars sold: As of March 2023, energy produced by renewable sources the brand has sold more than 3,600,000 up the previous driving experience. To achieve its goals, it spends billions of such as solar and wind. vehicles. dollars on R&D. Whether it's the 2. Electric Vehicles 4. Revenue: The company saw an sentry mode reporting the weather increase of 51% YoY revenue, taking it threats to you, or the much-talkedAlong with being one of the safest, the to $81.462 billion in 2022 about Autopilot feature, the innovative cars are also fun to drive. After the solutions ensure that the audience launch of its first electric vehicle, the 5. Brand Value: The most valued maintains their interest in the brand. brand made a massive impact on the automotive brand, Tesla had a brand 4. Open-Sourcing Patents

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servicing of your car, and software updates. Referrals could work wonders to lead more people to a brand, alluding to this, the brand has conducted many referral programs for many years.

4. Elon Musk and the Word of Mouth “What message is your brand sending?” “What story does it tell?”

These are some of the additional questions that matter to customers.

Having said that, nothing quite gives you a FOMO like your friend or a family member raving about the newly bought car they love—That's the magic of word of mouth.

As is the case with most things related to the brand, Elon Musk plays a significant role here as well. From making headlines for tweeting, to buying the whole Twitter, his journey has been a rollercoaster. As an influential figure with millions of followers, His tweets can have a huge impact on the company mentioned in the said tweet, directly or indirectly. If you ask us, this could also be considered an example of word of mouth.

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Electrifying Competition As the world is moving away from gasoline-powered cars, many have started switching to electric. The big players in the automotive industry —Volkswagen, General Motors, Ford, Hyundai, and others are rapidly making waves in the EV space.

However, Elon Musk says, the biggest competition for his company comes from Chinese EV makers. While Elon hasn't mentioned any specific names, we believe those Chinese automakers could be BYD, Nio, and XPeng.

3 Products to Lookout for Note: We are assuming that these products won't get delayed again, for whatever reason 1. Cybertruck Expected Release: 2023-Year End With constant delays making a regular appearance, the Cybertruck has been hyped for quite some now. And if you follow Tesla and Elon Musk, you've probably witnessed the infamous hammer test fail more than once.

However, Cybertruck is the most powerful tool they have ever built.

Made with peak durability and

passenger protection in mind, Cybertruck also has an impressive driving range of more than 500 miles.

While the release date is yet to be confirmed, the company aims to start deliveries in Q3, 2023.

official website says that the Roadster will be an all-wheel drive, with a seating capacity of 4 people, it also mentions that the car could go 620 miles on a single charge, and could rock a top speed of 250 miles.

2. Roadster

3. Model 2 baby EV

Expected Release: Beginning of 2024

Expected Release: 2024 or 2025

Here is another delayed product, the Roadster. To give you a perspective on the delay, people have been talking about the Roadster since 2016. Elon, in a tweet posted in 2021, said that the Roadster should ship in 2023. The

Affectionately calling your car 'baby' isn't a new phenomenon. However, this might be the first instance of the brand itself having 'baby' in its official name. If the rumors are true, the car will cost you around $30K and will not be available before 2024.

Earning the Adoration of the world Tesla is one of the most adored brands today. With a clear vision of making sustainability the new norm, it is surely moving toward achieving it. While views about the company or its CEO may differ, when it comes to EVs, it would not be an exaggeration to say that this is 'The Brand' that ingrained the belief in the hearts of people that—the future could be electric.

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M

eta Description: If you like unfolding the history pages by visiting different places, here are the 10 war memorials in the U.S. that you must visit.

History fascinates everyone, regardless of country, religion, or age group. It is something that takes you on a journey where you can dive into the past, observe what was right and where things went wrong, and come out wiser to confront what lies ahead. If you are also into history, visiting historical places like forts, monuments, palaces, and war memorials must always be an overwhelming feeling.

Visiting war memorials, in particular, is an ideal way to pay homage to those who lost their lives fighting for the nation and relive their fond memories. Each war memorial represents the country's enthralling and vibrant history and reminds us of the sacrifices and valor of our ancestors. If you are planning to visit a war memorial, let us help you with the 10 war memorials in the U.S. you cannot miss.

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10 War Memorials in the U.S. you must Visit 1. World War II Memorial Ÿ

Location: National Mall, Washington D.C.

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Opened: 2004

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Operating Hours: 24 hours (park rangers are on duty from 9:30 am to 10 pm)

The World War II Memorial is built in the honor of 16 million Americans who served in the U.S. armed forces during the Second World War. The national war memorial aesthetically represents America's victory in World War II. It has 56 pillars that symbolize unity among the U.S. states and territories. It also comprises a couple of small triumphal arches for the Pacific and Atlantic theaters that surround a fountain and an oval plaza at the center.

2. DC War Memorial Ÿ

Location: National Mall, Washington D.C.

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Opened: 1931

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Operating Hours: 24 hours

Briefly known as the District of Columbia War Memorial, the DC War memorial is one of the must-watch war memorials in the U.S. Originally constructed as a domed temple, the memorial underwent renovation in 2010. It showcases the names of troops who lost their lives during the war in alphabetical order. In 2014, the NRHP (National Register of Historic Places) listed the memorial.

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3. Vietnam War Memorial Ÿ

Location: Constitution Gardens, Washington D.C.

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Opened: 1982

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Operating Hours: 24 hours (park rangers are on duty from 9:30 am to 10 pm)

People also know Vietnam War Memorial as Vietnam Veterans Memorial. The memorial honors the valiant efforts of those who served in the Vietnam War. The primary attraction of this memorial is two granite walls engraved with the names of 58,318 brave hearts who sacrificed their lives for the country. All the names are engraved in chronological order.

4. Korean War Memorial Ÿ

Location: West Potomac Park, Washington D.C.

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Opened: 1995

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Operating Hours: 24 hours

Also known as the Korean War Veterans Memorial, this is one of the iconic war memorials in the U.S. commemorating the sacrifice of the military people who died in the Korean War. The memorial comprises 19 statues alongside a wall of remembrance engraved with the names of martyrs.

5. World War I Memorial Ÿ

Location: Pershing Park, Washington D.C.

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Opened: 1981

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Operating Hours: 24 hours

The World War I Memorial pays tribute to the services of martyred American citizens in the First World War. It was originally dedicated in Pershing Park in 1981 and was opened to the public in 2021.

The memorial features the statue of John J. Pershing, the then General of the Armies. The walls of the memorial also showcase the soldiers' journeys.

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6. African American Civil War Memorial Ÿ

Location: Vermont Avenue, Washington D.C.

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Opened: 2004

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Operating Hours: 24 hours

This war memorial serves as a tribute to the United States Colored Troops (USCT) who fought during the American Civil War. It honors the memories of approximately 209,145 USCT. “The Spirit of Freedom” statue is the primary attraction of this war memorial. It is a bronze statue showcasing three men from the infantry and a sailor who is defending freedom.

7. American Veterans Disabled for Life Memorial Ÿ

Location: Washington D.C.

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Opened: 2014

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Operating Hours: 9 am to 5 pm

American Veterans Disabled for Life Memorial is one of the few war memorials dedicated to those disabled during the war. The memorial honors veterans of the U.S. Army who were permanently disabled during their national service. The fundraising for this memorial started way back in 2000, the target amount was reached in 2010, and the memorial was open to the public in 2014.

8. National Memorial Arch Ÿ

Location: Valley Forge National Historic Park, Pennsylvania

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Opened: 1917

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Operating Hours: 6 am to 8 pm

National Memorial Arch celebrates the arrival of George Washington and the Continental Army at Valley Forge. During the 1777-78 continental war, the U.S. Army spent the whole winter at the Valley Forge military camp. Inspired by the “Arch of Titus” in Rome, the arch was planned during the post-Civil War era when many war memorials and monuments were planned and built.

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9. Marine Corps War Memorial Ÿ

Location: 1954

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Opened: Arlington County, Virginia

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Operating Hours: 6 am to midnight

Marine Corps War Memorial is a national memorial that is dedicated to all the United States Marine Corps (USMC) who lost their lives while serving the country. The memorial honors all the martyrs since 1775. It is inspired by an iconic photograph in 1945. The photograph comprised six USMC raising a U.S. flag on top of Mount Suribachi during World War II. 10. Grosse Pointe War Memorial Ÿ

Location: Grosse Pointe Farms, Michigan

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Opened: 1910

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Operating Hours: 9 am to 7 pm

Like the World War II Memorial, the Grosse Pointe War Memorial is also built in memory of those who lost their lives in World War II. The memorial is also known as Russell A. Alger Jr. House.

Besides being among the top war memorials in the U.S., it hosts a variety of programs, including holiday celebrations, concerts, social dances for school children, obedience school for dogs, etc.

This concludes our list of 10 war memorials in the U.S. you must visit. We hope this blog has covered everything you need to know about these memorials.

So, when are you planning to visit a war memorial?

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THE IMPORTANCE OF INDUSTRIAL WEIGHING IN

MANUFACTURI AND

LOGISTICS 60 | FEBRUARY 2023

ING

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W

eighing plays a critical role in the manufacturing and logistics sectors, as accurate measurements are an essential part of producing quality goods and ensuring efficient distribution.

Industrial weighing solutions provide businesses with reliable data that helps to make informed decisions, maximize operational efficiency and even reduce costs. By examining the importance of industrial weighing across different stages of the production process, we can better understand its benefits in ensuring product optimization and successful operations overall.

Here Are The Importance of Industrial Weighing in Manufacturing and Logistics : 1. How does industrial weighing help improve the accuracy and efficiency of production processes and shipments?

Industrial weighing is an important element for many production and shipment processes, enabling high accuracy and efficiency standards to be achieved. Industrial scales are designed to handle both large and small items in a variety of material forms, potentially streamlining workflows and helping businesses to maximize their operational capacity.

With digital weighing options also available, it’s now easier than ever before to accurately measure weights with unparalleled precision. By switching from manual weighing procedures to industrial scales, businesses can gain an impressive degree of consistency while cutting down on resources devoted to measurement tasks. All in all, industrial weighing technology has the potential to help drive business improvements that result in greater efficiency and accuracy across operations.

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2. What benefits can businesses expect to see from using industrial weighing equipment and systems?

consideration, you will be able to find the industrial weighing solution best suited for your business needs.

Industrial weighing equipment and systems can offer a variety of benefits to businesses, most notably accurate and efficient data collection. When equipped with sophisticated hardware and calibration devices, these systems can provide results that are highly precise and streamlined. As a result, businesses benefit from the ability to monitor inventory in real-time with great accuracy, permitting them to make logistics decisions quickly.

4. What should you consider when choosing an industrial weight scale or system for your business needs?

Furthermore, the automation of processes such as product tracking helps to reduce errors, thereby improving safety standards in the workplace as well as meeting critical regulatory requirements. Ultimately, industrial weighing equipment and systems offer an array of benefits for businesses ranging from improved accuracy and efficiency to enhanced safety standards.

3. How can you ensure that your business gets the most accurate, efficient, and cost-effective industrial weighing solution possible?

When choosing an industrial weighing solution for your business, it is important to ensure that you are getting the most accurate, efficient, and costeffective solution possible. Keeping a clear mindset and asking key questions about the product can help to ensure that you get exactly what you need.

Additionally, researching all potential providers of the product can lead to the best pricing and options available.

Lastly, involving key personnel from operations in order to create a holistic approach will allow for a smooth transition should any adjustments be needed with the implementation of the new system. By taking these steps into

For business owners seeking an industrial weight scale or system, there are key points to consider. Firstly, it is important to reflect on the nature of your business and the specific purposes for which you will use the equipment.

This will allow you to identify any necessary features that are required to ensure accuracy and reliability.

Additionally, you should consider applicable safety regulations as well as temperature and humidity levels in order to choose a model that works best for your environment.

Furthermore, factoring in cost limitations without compromising on quality can help determine suitable solutions for whatever practical goals are necessary for successful operations.

All put together, these considerations can help businesses find a suitable industrial weight scale or system that fits their requirements.

5. How do you maintain an industrial weight scale or system so that it continues to operate at peak performance levels over time?

In order to ensure that an industrial weight scale or system continues to operate at peak performance, it is essential to put in place a regular preventative maintenance program.

This should include regular cleaning of the scale or system as well as checking for signs of wear and tear such as loose fasteners, electrical connections, and other components.

Additionally, any environmental factors such as heat, moisture, or dust should be monitored and controlled to avoid interfering with the calibration

accuracy of the system. Ongoing inspections should also be conducted in order to identify any potential problems before they arise so they are dealt with promptly. Following these guidelines will help ensure industrial weight scales and systems remain in optimal condition and continue to provide reliable results over time.

We hope this article has given you some insight into the importance of proper industrial weighing in both manufacturing and logistics. Whether you need a new scale or are simply looking for someone to calibrate your existing equipment, we can help. We’re experts in all things industrial weighing, so contact us today for more information or to get started on your project.

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PRODUCT REVIEW

ContactPro® Review Overview:

Founder: Uwe Kreuter Founded: 1991 Headquarters: Frankfurt, Deutschland No. of Employees: 50+ Website: www.cct-solutions.com

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CCT is leading the way in multiexperience customer engagement solutions. CCT helps companies communicate with existing contact channels and next generation customer interactions. CCT provides web and mobile based applications for on prem and cloud deployments.

This includes the automation of voice, web, email, chat, co-browsing, instant messaging and video, ensuring customer service agents and knowledge workers adapt easily to the changing customer expectations, decreasing contact center costs and providing efcient relationships with their customers.

Background of CCT: CCT serves customers around the globe. Focused on midsized and large organizations wanting to achieve a competitive advantage with individually designed communication and contact center solutions. CCT ContactPro® is a powerful and scalable omnichannel contact center solution with an excellent agent desktop and intelligent automation functionality. Enabling efficient services for an excellent customer experience (CX).

Our employees are certified experts.

Constant training and education as well as knowledge transfer with our partners assure professional implementation and excellent support.

Custom specific implementations provide the best possible integration of existing systems and new components.

Enabling demand-oriented activation of innovative functions and services.

To fulfill individual requirements CCT offers tailored support and managed service.

Our experts are available 24 by 7 to assist and help clients or to deliver proactive services. In our projects we use proven systems and solutions from well-known vendors. To assure best service for our clients, our operation and support structure is aligned with the processes of our key-partners.

The flexible and adoptable desktop in combination with automation and integration capabilities enables efficient services with the best available resources at the right time to deliver an excellent customer experience (CX). Higher agent productivity, the right information for a successful customer dialog and reduced over-head through automation increase the agent productivity, Customer journey, CRM /ERP support, Reporting & Analytics. Increased customer satisfaction and CX, Consistent information through all media channels and integration of selfservice systems with AI driven automation increase customer satisfaction.

Optimized workflows and new services, a worklist concept and configurable functions provide a flexible alignment with desired workflows. It enables an easy implementation of new services.

Inbound, outbound, call-back and omnichannel handling. CCT ContactPro® supports blended inbound and outbound interactions including call-back. To optimize the customer experience CP offers full omnichannel capabilities.

Other Prominent Features of CCT ContactPro®:

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Omni-Channel Software Solution

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Voice Management incl. CTI

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Voice Recording/Compliance/Quality

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Realtime Analytics / Agent Coaching

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Outbound & Agent Scripting

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Email Management

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Mobile & Web Chat Management

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Mobile Business Chat

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SMS Integrations

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Conversational AI Integration Cognigy/Google

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Google Dialog Flow Integration

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PCI Compliance certified

Why People Should Use Your Product? Ÿ

Increase your Agent productivity, optimize your Agent engagement “happiness” with a highly efficient Unified Agent Desktop Workspace

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Reduce average handling and reduce the costs per contacts by 30-50%, reduce cost for agent training. Increase the first contact resolution rate.

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Strategic Consulting

Product Details:

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Solution Design

CCT ContactPro® (CP) is the perfect solution for automation and the agent desktop in an omnichannel contact center environment. Contact-Pro® empowers agents to efficiently serve customers in today's demanding world of omnichannel communication. The state-of the-art technology solution helps leverage existing infrastructure while decreasing contact center costs and increasing customer satisfaction.

Ÿ

System integration

Frequently Asked Questions:

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Software Development

How is CCT better than other solutions?

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Customized Training

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Cloud and Managed Services CCaaS

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Communication Platform as a Service CPaaS

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CCT ContactPro Unified Desktop

CCT ensures multi-experience customer engagement solutions.

The software adapts easily to the changing customer expectations, thus decreasing contact center costs and providing efficient relationships with their customers.

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How do CCT Solutions operate?

CCT Solutions operate in 4 basic steps1. Purchase or rent – We adapt to the financing possibilities of your company.

2. Subscriptions models – Usage-based subscription models support cloudbased deployment.

3. Managed Service – Simply let CCT operate the system in a computer center with the highest security and availability standards.

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4. Life Cycle Management – CCT manages your contact center, agent productivity improvements and the ongoing optimization of the customer experience in all project phases.

Categories: ACD / Omnichannel / Unified Desktop / IVR /ERMS Self-Service / Knowledge Management Workforce Management / Dialer / Outbound /Conversational AI (Chatbot, Voicebot) Reporting / Customer Analytics / KPI´s / Robotic

Process Automation / Distance Learning / Web Based Training Instant Messenger CRM / Customer Service Software/ Chat / Videochat / Co-Browsing /Remote Visual Quality-Management Costing: Subscription Pricing between Basic Package 40 – Premium Package 80 USD per concurrent Agent per month *Terms and Conditions Apply.

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