Club Data

Members Approximately 750 memberships with approximately 660 full members

Initiation Fee $50,000 for full membership

Annual Dues $875/month or $10,500 per annum for full membership

Gross Volume $14.488 million

Annual Dues $7.021 million

F&B Volume $3.655 million

Gross Payroll $7.496 million

Employees 149.8 annual average 203 FTEs in mid summer

Average Age of Members Approximately

The Position

The Club at ArrowCreak is searching for a committed, proactive and passionate General Manager/Chief Operating Officer. The General Manager/COO reports to, and interfaces with a single owner on a regular basis to establish and implement programs, policies and procedures in accordance with the Club’s bylaws. No board or committees are involved in the decision-making process.

The successful candidate will be responsible for managing all club operations, including preparation of the annual operating plan and budget, as well as building and leading the management team and all staff to achieve the desired results

The General Manager coordinates all management functions, and works in concert with the ownership to assist in the development of policies, programs and events to meet the Club’s near- and long-term objectives

Overseeing internal and external marketing strategies for membership growth and member engagement is a critical responsibility, as is serving as the lead program coordinator The General Manager will be responsible for developing and maintaining synergy among all departments setting the tone for consistently delivering first-class hospitality and communicating expectations to the entire team. The ideal candidate will be a capable leader with a strong presence who will maintain high visibility with the membership and staff.

Responsibilities

Key Characteristics and Traits

▪ A genuine and enthusiastic personality with a passion for the club management profession.

▪ A natural leadership style that promotes staff and membership engagement.

▪ Ability to act as a thought partner with the ownership and department heads.

▪ The ability to communicate effectively, both verbally and in writing.

▪ Disciplined follow-through to ensure the vision and goals of the Club come to fruition.

▪ Ability to cultivate a high-level of member services and satisfaction.

▪ A strong understanding of top-notch golf operations, tournaments and events that lead to an elevated experience for members and guests.

▪ Industry knowledge and creativity to elevate our food & beverage experiences.

▪ Effective fiscal management through delivery of actual operational and capital results in alignment with approved budgets.

▪ The desire to maintain high visibility among members and staff as the face of the Club.

▪ Strength in communicating through digital media, including the website and social media to correspond with the staff and membership.

▪ Ability to develop a world-class team with a shared vision.

Qualifications

✓ A minimum of 5 to 7 years of progressive leadership and management experience within luxury hotels, resorts, private clubs or hospitality leisure environments. Along with seasoned professionals, current rising stars at well-recognized organizations, with verifiable records of achievement, will also be considered.

✓ A Bachelor’s degree from an accredited college or university, preferably in Hospitality Management or Business is preferred but not required.

✓ A pre-employment background check will be required. The position is available immediately.

Salary/Benefits

Salary is open and commensurate with qualifications and experience. The Club offers an excellent bonus and benefit package.

Important

Interested candidates should submit résumés along with a detailed cover letter which addresses the qualifications and describes your alignment/experience with the prescribed position by Friday, June 9, 2023.

These documents must be saved and emailed in Word or PDF format (save as “Last Name, First Name, Arrow Creek GM Cover Letter” and “Last Name, First Name, Arrow Creek GM Résumé”) respectively to:

Careers@thedeloziergroup.com.

All requested information, along with references, should be emailed to the address above.