Australian Warranty

As a supplement to Krisis Flood Bags’ extended warranty below, our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

If your Krisis Flood Bag fails as a result of defective materials or workmanship under correct use while you remain the bag’s owner, Krisis Protection will replace the product free of charge for up to 5 years from the date of sale.

To start your warranty claim, please send us a clear picture of the fault and product serial number (attached to both blue and orange bags), together with your proof of purchase. We’ll get back to you with next steps. You will need to return the product in the blue carry bag provided with purchase.

If it is determined that the fault occurred as a result of improper usage (See “What Is Not Covered” below), Krisis Protection will contact you and obtain your approval to replace the bag at your expense.

Krisis Protection warrants to the original retail purchaser that all components will be free from defects in workmanship, including the material, seams, zipper, handles, and anchor points. If one of our products fails during the warranty period due to a defect in material or workmanship, we will replace the defective product.

This warranty only covers the Krisis Flood Bags purchased and used in Australia.

Our warranty does not cover damages that result from improper use or abuse of the product, or other unforeseen circumstances. Krisis Flood Bags are intended for single-use only. Punctures, scratches, normal wear and tear, and the natural breakdown of colours and materials over extended time and use, are excluded from warranty. The warranty also does not cover incidental or consequential damages, such as damage to, or loss of, the contents of a bag, loss of use, loss of time, or similar expenses. In no event will Krisis Protection’s aggregate liability exceed the price paid for the product.

• Televisions

• Couches

• Tables and chairs

• Rugs

• Beds

• Kitchen appliances

• Dressers

• Workplace stock. Etc.

While Krisis Flood Bags are designed to protect home and business contents, it is not expected that Krisis Flood Bags will be used to protect high-value items, such as works of art or designer products. For added security we recommend that high-value items should be moved away from flood-prone locations during floods.

Krisis Flood Bag - Watertight