RESIDENTIAL MANAGEMENT

Richard Smith, Partner and Head of the Residential Management department, joined ASH in 2014.

Over the last 8 years ASH has undergone a significant transformation. The introduction of an adapted software system enabled us to become more efficient and this continues to enhance our valued Clients experience of service and support.

Staff have been recruited to assist with the increased portfolio. We are also currently recruiting, allowing us to continue this growth whilst continuing to provide that personal service we have become known for.

Appropriate training is provided on a regular basis to ensure staff are aware of any reforms of legislation, ensuring we provide the best possible guidance for clients.

ASH Chartered Surveyors offers a different kind of residential block property management. Our residential property managers are thorough and experienced and provide a professional client service that can be lacking throughout the industry.

Throughout my time at ASH, I have become to understand the importance to our clients and potential clients who enquire with us, that being a local practice is imperative.

As part of our service, we strive to be proactive and react immediately when major incidents occur. Being local also enables us to attend our Clients developments on a routine basis without adding pressure to our working practice with long commutes for colleagues or times of unresponsiveness to Clients whilst the Managers are completing site inspections. We aim to use local contractors for our maintenance and service agreements, again providing

Clients with quick response rates and reasonable costs.

Our aim is simple – to offer a professional, personalised service to the members, directors and leaseholders of residential management companies.

Should you require a detailed management proposal tailored to your needs, please contact Richard Smith BSc (Hons) MIRPM rs@ashproperty.co.uk