What’s in store for business travel tech in 2023?

TripStax CEO Jack Ramsey shares his predictions

The tech landscape will continue to see start-ups enter the market, each focussed on digitalising a specific aspect of business travel But many of these ‘pocket innovators’ will struggle with the amount of tech connections they need to build with other established providers to make their proposition meaningful to TMCs and corporates. Equally some of those innovators that have emerged in the last couple of years will be acquired because they have underestimated the cost and complexity of developing their tech into a marketable solution

Ongoing staff shortages may prompt TMCs to adopt technology from new entrants to fill the human capital gap, without truly understanding how best to apply that tech If our industry isn’t careful the rush to fill the talent gap with tech solutions will cause more chaos in terms of integration, and ultimately be counter-productive However, at TripStax see a big opportunity to help those emerging tech providers fill the staffing gap in the right way to create longevity, rather than putting a sticking plaster on the problem

2023 will also be the year when the business travel industry sees major progress with NDC with the emergence of a normalised commercial model The gap between offline and online points of sale will also continue to narrow. That’s a positive but it does mean the start of a snowball effect with innovative TMCs taking a very different approach to managing their business and use of technology by the end of 2023.

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Business travel and event planners are having to take on more and more responsibility in ensuring sustainability targets are factored into travel schedules The countdown to emission reduction targets of 2030 creep ever closer and pressure is mounting on bookers to ensure accountability

At the end of last year Trees4Travel launched a brand new free tool to help take the strain out of sustainable event planning Trees4Events is an easy few clicks to success! The tool analyses every major aspect of the climate ‘cost’ of conferencing. The tool will count the cost of ensuring any conference, no matter the size or global location, can be planet and people positive The planner can count the cost of every major element choice when creating a conference; from the travel, a venue ’ s spaces, to the impact of menu choices

Not only that, but as each element is entered into the calculator, it will flag up helpful hints and recommendations to make smarter sustainability decisions, such as the genuine Co2e cost of bottled, versus filtered tap water on the tables, or how much is saved by opting for meat-free menus during a conference. Delegates are asked to take part too. Via a simple app, they can report on their method of travel, accommodation, plus F&B, to ensure that emissions are as accurate as possible They are rewarded with sustainable eventing choices tips. Once the wizard is complete, Trees4Events calculates required trees (backed up with United Nation CER carbon credits into renewable energy projects) to ensure the conference is made planet and people positive. Finally, the tool produces a report in the form of brief presentation slides, enabling conference leaders to demonstrate to attendees just what a sustainability-success they have made of their event.

To date, successful trials with major travel brands have already taken place in Las Vegas, Istanbul, London, Belfast, San Antonio, Portugal and Toronto.

Nico Nicholas CEO at Trees4Travel said; “We must continue to travel and meet up around the world in order to grow our economies and better understand each other; but it is vital that we do so mindfully. With Trees4Events we have created a tool to make this easy, combined with Trees4Travel, business travel and conferences can be a force for good for our world

For more information email: events@trees4travel com