spectrum THE MAGAZINE OF THE BRITISH SECURITY INDUSTRY ASSOCIATION
WINTER 2021
ONWARDS!
THE FUTURE IS UNCERTAIN ...but the industry marches on
SECURITY NOW AND BEYOND
"REWARDING, SUPPORTIVE, PRODUCTIVE"
EXPLAINING ETHICAL AFR
Predictions for 2022 with Mike Reddington | 10
Fenix Monitoring discuss the value of BSIA membership | 12
The importance of an ethical framework |8
THE MAGAZINE OF THE BRITISH SECURITY INDUSTRY ASSOCIATION THE VOICE OF THE
PROFESSIONAL SECURITY INDUSTRY
Contents 4. Foreword with Mike Reddington
5.
Industry briefing
10. Security now and beyond: the Chief Executive's view
12. Protect Duty - a summary review by Corps Security
14. "Rewarding, supportive, productive" - Fenix Monitoring
16. Ethical AFR - interview with Ben Linklater, VSS Chair
20. Protecting our couriers - new guidance review
22. A legal landmark - interview with Global Guardians
24. Latest product launches of members
26. BSIA latest members
Spectrum is produced in-house by the British Security Industry Association.
Andrew Cooper Assistant Editor: Katherine Ingram Design: BSIA Communications Contributors: Carl Meason, Fenix Monitoring | Mike Reddington, BSIA | Carole Graham, Global Guardians | Ben Linklater, Optex | Sarah Staff, SaferCash | Corps Security Editor:
British Security Industry Association Anbrian House, 1 The Tything, Worcester, WR1 1HD Press Office: 32 Bedford Row, London, WC1R 4HE
spectrum
Winter 2021
The new year approaches with a cautionary note as the Government reacts to the latest threats in the shape of Omicron, as COVID-19 continues its onslaught across the fabric of our personal and business activities. The industry will continue its drive on returning to business as it was almost two years ago, albeit with one eye over its shoulder as we make sense of how the current situation may affect the sector over the long-term. Despite the impact of COVID-19 the professional security industry sector remains robust in its performance, but we must remain primed and prepared whilst we all look forward to some semblance of normality in the coming months. The Association finishes strong at the end of 2021, seeing growth in membership and a 95% membership retention rate resulting in the association being in a healthy financial position. As a result of this positive performance we have been able to invest back into the association, with the creation of our Special Project Fund - designed to fuel member-led initiatives, driven by our sections - with our most recent project being the re-issue of an updated version of our popular The Picture is Not Clear CCTV camera report, which is currently being developed. We are also pleased to announce some key appointments that will play a crucial role in consolidating and growing our position in the sector. The new appointments are James Gribben, Chief Commercial Officer, and Mandy Miller, Senior Administration Officer who will both be taking up their roles in the New Year.
C H I E F
E X E C U T I V E ' S
F O R E W O R D
The last quarter of the year also saw the announcement of our former Chair and SEM’s Section Chair, Dame Julie Kenny DBE DL taking up the position as Chair of the Security and Resilience Industry Suppliers Community (RISC), taking over from Sir Kevin Tebbit in January 2022. Julie's commitment to the BSIA and the wider security sector has truly influenced the landscape of our industry, and her strategic expertise and extensive knowledge of the public, private and voluntary sectors make her a perfect fit for such an important role. On behalf of myself and the BSIA staff, I would like to thank you all for your continued support and engagement with the Association over the last 12 months, and wish you the very best for 2022. I look forward to hopefully meeting with many of you at one of our various section meetings or events being held during 2022.
Mike Reddington Chief Executive British Security Industry Association
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industry
briefing
Dame Julie Kenny elected to serve as Chair of RISC Former BSIA Chair Dame Julie Kenny DBE DL has been elected as Chair of the UK’s Security and Resilience Industry Suppliers Community (RISC). Taking over from Sir Kevin Tebbit, Julie will commence her role in January 2022. Julie, Chair of the Association between 2010-12 and the Security Equipment Manufacturers section twice between 1998 and 2004, started her career in litigation before turning to manufacturing, founding BSIA members Pyronix Limited in 1986, which is now a multi-million pound global organisation. Mike Reddington, Chief Executive, BSIA, said: “The Association is delighted that Dame Julie has been elected to be the Chair of RISC. Her commitment to the BSIA and the wider security sector has truly influenced the landscape of our industry, and her strategic expertise and extensive knowledge of the public, private and voluntary sectors make her a perfect fit for such an important role.”
Industry-first code of practice for security fogging released The BSIA has launched its latest code of practice, an industryfirst for security fogging. Security Fog Systems: Installations, Commissioning and Maintenance - code of practice, is the first of its kind intending to support the design, installation, commissioning, operation, and maintenance of security fog systems conforming to EN 50131-8, as well as to serve as practical aid to mitigate risks and reach operational requirements. Carl Gibbard, Vice Chair of the BSIA’s Security Equipment Manufacturers section, said: “I am pleased that the BSIA have worked with members and insurance companies to deliver a code of practice which closes a gap in the standards arena, can mitigate risks, and demonstrate the working ability of the professional industry who produce quality products “Simple installation of an EN 50131-8 security fog device is not enough to consider all factors which may influence the effective operation of a system. This becomes apparent when security fog systems need to perform differently in various scenarios including hold up situations or burglaries.” Download the guide from our website.
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5
industry
briefing
Corps Security rejoins the Association Corps Security has rejoined the BSIA. In November, Chief Executive Mike Reddington presented Corps CEO Mike Bullock with a membership certificate at Corps’ London head office. In returning to the fold, Mike Bullock, CEO, Corps Security, said: “We are delighted to be rejoining the BSIA, the voice of the professional security industry. BSIA membership is a symbol of quality and professionalism in the security industry and it’s therefore fitting that Corps is represented. As a social enterprise, we support and encourage excellence among our people and BSIA membership will support us in that drive.”
Skills for Security partner with TIS academy to train apprentices The BSIA’s training arm, Skills for Security (SfS) has partnered with TIS Academy by agreeing to train their apprentices. TIS Academy, powered by Skills for Security, will be enrolling twenty new apprentices on a bespoke apprenticeship initiative. Total Integrated Solutions (TIS) will use SfS technical training experience to deliver the apprenticeship training at TIS head office in Mansfield, allowing TIS to grow, nurture and create their own engineers of tomorrow. TIS is an independent systems integrator, specialising in driving digital transformation and integration across the life safety, security and communications industry. James Twigg, CEO, TIS said: “We are absolutely delighted to be working with Skills for Security on the launch of our new Academy. The Academy is a critical part of our future strategy and it is essential that we partner with the best in order to produce the next generation of leading engineers. ”
BSIA's The Year In Review 2021 released Our Year in Review 2021 is now available to download from our website. It's been another packed year of working on behalf of and with our members on moving the industry forward. Thank you to all of you for your input into the many developments and initiatives of the last 12 months and we look forward to a productive and optimistic 2022. You can read about all the great work here on our Renewals 2022 page.
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industry
briefing
BSIA appoints new Chief Commercial Officer The BSIA has appointed James Gribben as its Chief Commercial Officer. James joins the Association bringing 20 years of commercial experience in the fire and security industry, specialising in leading sales and marketing operations. James has a strong track record in aligning marketing strategy with sales objectives for companies such as SMC, Stanley Security and JCI. His prime responsibility will be to drive membership retention and accelerate membership growth, working closely with the Communications and Membership teams. James is based in the North West and takes up his post in January.
Winners of Engineers of Tomorrow announced The winners of the Engineers of Tomorrow Fire Alarm Competition were announced at the Fire & Security Excellence Awards in November. And the winners were: 1st Place Adam Smylie – Beacon Fire & Security (NI) Limited. delivered by South Eastern Regional College 2nd Place Jessica Goodson – Johnson Controls delivered by Banham Academy 3rd place Tony Steer – Johnson Controls delivered by Banham Academy, Highly Commended James McIntyre – EFT Group Ltd delivered by Skills for Security. The winners and finalists also got the chance the meet legendary footballer Sir Geoff Hurst (pictured, centre) who was very happy to have his picture taken with them on the night.
British Security Awards for 2022 launched in January As 2022 gets started we are working on some of our major projects, which include the British Security Awards, which will take place on 29 June in London. Nominations for regional security personnel open on 4 January with national security business categories opening on 11 January. Make a note in your diary and get nominating by visiting our British Security Awards website!
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industry
briefing
Securitas song for the homeless Our members Securitas UK have commissioned a song, Ascending, which was launched on 6 December to raise money for the Homeless Shelter in Birmingham, a charity very close to their hearts where volunteers from the organisation regularly give up their evenings to volunteer. Over Christmas, more than 200,000 families and individuals in England alone will have experienced the worst forms of homelessness. Many people already living with financial pressures made worse by the coronavirus pandemic have been pushed over the brink into homelessness and are finding themselves sleeping on the streets. You can support them in making a small difference to the homeless in Birmingham, by donating at their Just Giving page.
OCS Group secure contract for 2022 Commonwealth Games OCS Group UK has been selected to provide security services for the Birmingham 2022 Commonwealth Games. OCS will provide services including screening, vehicle search, patrols and response teams at Alexander Stadium, Sandwell Aquatics Centre, NEC campus hotels and the Games Family Hotel Accommodation. Over 1,100 OCS colleagues – all SIA licenced and extensively trained – will help to keep Birmingham 2022 safe.
BSIA members feature in 2022's OSPAs finalist list The finalists for 2022's The Outstanding Security Performance Awards (OSPAs) have been announced and we are excited to see that eleven BSIA members and the ECHO (Electronic Call Handling Operations) project have been shortlisted! The members shortlisted are as follows: Allied Universal, Corps Security, CSL Group, G4S, Mitie, STM Group, Securitas UK, SecuriGroup, SmartWater, Westgrove Group and Zitko Consulting. Best of luck to you all and we will see you in February!
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2 2 0 2 R O F W E I V
SECURITY NOW AND BEYOND 2022 Our Chief Executive Mike Reddington looks back over the last 12 months and discusses the opportunities and challenges for 2022 and beyond.
creation of the ‘Hidden Workforce – Perceptions’ campaign, which is now being promoted by the Security Commonwealth, of which the BSIA are a key player and driving force. Despite the pandemic enforcing many changes, our sector has proved its resilience and it’s important to recognise how the industry has ensured business continuity as its customer’s needs changed. With these changes came an increase in the use of
BY KATHERINE INGRAM
digital solutions, and our industry saw a rapid expansion in acceptance and usage in In the last 12 months the professional
new applications such as; thermal imaging cameras, which were high in demand as a
security industry has evolved immensely
first point of infection detection with body temperature checks at points of entry to
from the increase in adoption of digital
buildings.
solutions to the changing perceptions of our security officers and the focus on recognition. Major current affairs events have played a role in these developments but there is still work to be done. The
COVID-19
security
officers
pandemic and
our
has
seen
An increase in the usage of contactless access control solutions, along with occupancy and people flow management solutions, are likely to be with us for some time in the ‘new normal’ as buildings reduce occupancy as much as 50% to comply with social distancing recommendations.
industry
recognised as key workers through our
We also saw an increase in the usage of contactless access control solutions, along
lobbying efforts which took place in
with occupancy and people flow management solutions, which are likely to be with
Spring 2020. This has pushed security
us for some time in the ‘new normal’ as buildings reduce occupancy as much as 50%
personnel more into the public eye and
to comply with social distancing recommendations and keep further pandemic
was the driving force behind the creation
outbreak risks to a minimum.
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Security now
and beyond
Alongside the pandemic the security industry has been faced with challenges arising from the UK transition, supply chain issues, export challenges, and the migration from analogue to digital telephone networks across the UK. As we move into year two of the UK transition there is a vast amount of work being undertaken by the BSIA to ensure our governing standards, originally developed in conjunction with the EU, are adapted appropriately to ensure adherence is as straight forward as possible for security businesses. This work will evidently allow a smoother trading process between the UK and EU. The ongoing financial impact of the pandemic is expected to be seen in 2022, as the furlough scheme ends in the second half of 2021 and the new year will shine a light on how well businesses are coping. Manufacturers will have to prepare for a change to their CE marking to include UKCA: despite the BSIA lobbying for and receiving an extension this will still come at a cost. Albeit on a positive note, BSIA members across multiple industry sectors are seeing an industry with work levels similar to pre-pandemic periods. So the future for our sector is looking more positive.
As we move into year two of the UK transition there is a vast amount of work being undertaken by the BSIA to ensure our governing standards, originally developed in conjunction with the EU, are adapted appropriately to ensure adherence is as straight forward as possible for security businesses. In terms of key trends, cybersecurity, Artificial Intelligence (AI) and Automated Facial Recognition (AFR) are hot topics which are continuously talked about in the mainstream media. Our recent AFR guide on the ethical and legal usage of this technology is now visible on the Gov UK homepage and is now being developed into a BSI code of practice. With so much transformation taking place in our industry, members of the BSIA and businesses across the security sector are ideally positioned to engage in the initiatives taking place, speaking up with their support and/or opinions. Through this support the BSIA can ensure they represent the full breadth of the industry’s requirements which will help shape and develop the professional security industry of the future.
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11
YTUD TCETORP
PROTECT DUTY The upcoming Protect Duty is far-reaching and expected to mandate that UK organisations and security operators engage with security and counter terrorism measures in new and profound ways. BSIA members Corps Security have produced a summary overview.
The report stated areas such as the
John Saunders specified the need to
range of threats, steps to mitigate said
assess threats, not only terror related
threats, preparations and responses in
threats, in his summary. There was a
the event of an attack, and the reason
public consultation on the proposed
why any such steps have not been
Protect Duty which ran from 26
taken, should be included in the
February 2021 to 2 July 2021, with
security risk assessment.
the proposed legislation expected to be presented in the first quarter of
The Protect Duty, a term synonymous
2022.
with Martyn’s Law (named after one of
Whilst there remains some ambiguity
the victims of the Manchester Arena
over exactly what will be included in
the
Bombing, Martyn Hett), will be a piece
the Protect Duty, and who it will apply
Manchester Arena Bombing (which
of legislation that seeks to embed in
to, it is believed to provide a big step
took place during a concert on 22 May
law
forward
2017 and resulted in 23 fatalities) the
demonstrate
Hon Sir John Saunders, Chairman of
terrorist attacks. This will almost
Some have stated they believe the
the Inquiry, stated it was their belief
certainly require the completion of a
Protect Duty may have a similar affect
that it would be “… reasonable for
security risk assessment, as alluded to
to the impact GDPR legislation had on
publicly accessible venues able to hold
above,
the
data protection, whilst others have
gatherings of 100 persons or more to
countermeasures identified to protect
drawn parallels with the Health and
carry out an assessment of threats and
against a terrorist attack will provide
Safety at Work Act 1974, dubbing the
implement
additional security benefits to the site.
Protect Duty as its equivalent for
It is also noteworthy that the Hon Sir
Security.
REPRODUCED WITH KIND PERMISSION
In
the
public
inquiry
appropriate
into
mitigating
measures at their premises.” 12
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the
necessity
and
for
sites
preparedness
many
of
to for
awareness
in
promoting
within
the
security workplace.
Protect It is not possible to state exactly what form the Protect Duty will take as the legislation has not yet been defined, however, the Home Office have stated the Protect Duty will impose a legal
Where will the Protect Duty apply? The duty is expected to apply to publicly accessible locations, including but not limited to:
requirement for owners and operators
• Venues (sports stadia, festivals, music venues)
of public spaces to be prepared for
• Hospitality (hotels, pubs, clubs, bars, casinos)
terrorist
• Retail (high streets, retail stores, shopping centres and markets)
attacks.
It
is
generally
expected to require some form of security
risk
assessment
to
be
• Educational Establishments (schools and universities)
conducted which will aim to achieve
• Public Spaces (parks, beaches, public squares and other open spaces)
greater preparedness, in part, through
• Medical centres and hospitals
identifying security vulnerabilities and
• Places of worship
implementing
proportionate
and
appropriate risk mitigation measures. There is sufficient information from the consultation to speculate about
Duty
• Government offices • Job centres • Transport hubs
which businesses are likely to be
Who is the Protect Duty aimed at and what does it seek to achieve?
affected. The two figures included in
Owners and/or operators of publicly accessible venues with a capacity of 100 persons
the literature are venues with capacity
or more
of over 100 and businesses with over 250 employees, although there is
Large organisations (employing 250 staff or more) that operate at publicly accessible
some suggestion that these figures
locations
could relate to multiple locations
Publicly accessible locations
rather than a single site. The Protect Duty is unlikely to apply to small enterprises that do not receive members of public/ customers into their demise. The consultation has also expressly excluded businesses that have clear requirements for preventing terror attacks within law already, such as military complexes, power stations, police stations, and any other site with specific security risk
assessments
mandated
in
legislation. It is likely to impact on any site(s) that welcome members of the public into their demise, in the form of clients or patrons, or may have multiple smaller sites (there is a suggestion that the Protect Duty may be cumulative for businesses with multiple smaller sites).
Publicly accessible locations are one of the key points within the Protect Duty and, given the current wording of the consultation, will be the key factor in determining who it applies to. Publicly accessible locations are defined in the consultation as: “Any place to which the public or any section of the public has access, on payment or otherwise, as of right or by virtue of express or implied permission. Publicly accessible locations include a wide variety of everyday locations such as: sports stadia; festivals and music venues; hotels; pubs; clubs; bars and casinos; high streets; retail stores; shopping centres and markets; schools and universities; medical centres and hospitals; places of worship; Government offices; job centres; transport hubs; parks; beaches; public squares and other open spaces. This list is not exhaustive.” The definition of publicly accessible locations, in its current form, means there is potential for the legislation to apply to the majority of businesses. Within the definition this includes any locations where “… any section of the public has access, on payment or otherwise, as of right or by virtue of express or implied permission.”. change. For more details on locations and who it is aimed at, please visit Corps Security's summary review of Protect Duty on their website.
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13
E U L A V E H T
P I H S R E B M E M
F O
"REWARDING, PRODUCTIVE, SUPPORTIVE" Members Fenix Monitoring joined in 2020. We caught up with their Managing Director Carl Meason to discuss how experience of membership is matching his expectations. BY KATHERINE INGRAM
and we have engaged further, this
Out of interest, how big is your LinkedIn
voice, and our relationship with the
audience size?
BSIA has positively evolved. Fenix Monitoring has a security Were there any challenges that led to
specific
you joining the BSIA in terms of gaining
professionals on LinkedIn. Much of our
contracts?
Senior Management team has a much larger
following
and
of
over
influential
1,200
security
We would like to answer this in a
audience including LinkedIn group
What made you want to join the BSIA,
slightly different way, it was not
Security Focus.
and how has membership helped you?
challenges that led us to the BSIA, we were looking for opportunities. We
If I said to you that that value is directly
When we initially developed Fenix
are primarily B2B, our customer base
proportional
Monitoring we wanted to find ways to
is also part of the BSIA and its target
engage with the industry, be part of
demographic. This network was seen
leading the conversation and strive for
as
some influence in our sector. As a new
management team discussed these
and emerging business, we needed to
opportunities when joining the BSIA.
is great, it will certainly help you win
As we have developed and engaged further, this voice, and our relationship with the BSIA has positively evolved.
you engage though. We have lost
an
immediate
benefit.
Our
carefully consider how we could do this in the most direct and effective way. The BSIA helped us in our initial stages to have this voice and be a key stakeholder. As Fenix has developed 14
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to
engagement
you’d
probably agree with that statement? 100%. If you work with the BSIA for the status and legitimacy it brings that business. The real value comes when count
of
the
new
connections,
relationships and ideas that have been ‘sparked’ from being involved.
productive supportive
Rewarding, Was there anything else on your mind
What recent success have you've had
Does membership help at all tendering
regarding perceptions that you wanted
and could you tell us a little more about
for contracts?
to shift or change when you joined the
it?
BSIA?
We
have
certainly
used
our
Fenix Monitoring has experienced
membership in every conversation
Absolutely. The ARC industry works in
significant growth in an organic way
about new business. The BSIA is now
the background and we want to bring
with multiple major wins throughout
part of our history and will be as we
it to the attention of the masses. Fenix
this year. Our development of new
continue to make our mark and speak
wanted
electronic
technologies and attitude towards
to new friends. The Fenix Monitoring
monitoring and make it accessible and
emerging business has helped unlock
SME of the year award is proudly
easy to engage with. Many of our
numerous opportunities. Fenix have
presented in our offices and is always
competitors have similar issues to us
brought 131 new businesses that have
a talking point.
but we have seen an historic and
never used Monitoring services before
ingrained ‘us and them’ attitude. This
into the ARC sector pool in the past 12
is
months. This has been achieved by
to
simplify
certainly
understood
when
competing for the same business, but
removing
barriers
our problems are all the same, we
developing the customer's experience.
wanted the BSIA to help us facilitate
Everything Fenix does is done with a
safe ground to discuss problems that
view to the long term. This includes
affect us all. We are looking forward in
the
the near future to have an ARC
management with a new Customer
working group which will help achieve
Experience lead, Head of Monitoring
this step forward.
and Monitoring consultant.
development
and
of
positively
our
senior
Particular praise is needed for the great work undertaken to move the British Security Awards online in the midst of the Pandemic – it was a huge effort and a real boost for us and the industry at that time. Is there anything this year that stood out
for
you,
e.g.
engagement
opportunities or information sharing? Fenix have been really impressed with BSIA's
agility
to
react
to
the
challenges of the past two years. They have been a solid institution that many of its members including us have relied
Over
the
past
12
months
with
lockdowns and the pandemic have you
What
three
words
describe
your
membership of the BSIA?
seen any significant changes in this time?
Rewarding, Productive, Supportive
We believe the potential of the ARC
Is it the membership you had in mind
industry has been recognised. The
initially or has it changed?
value of remote services has reached many more, and in this reach new
It has certainly changed. We were not
ideas and innovative remote services
aware of the full range of support
have been created. The security
mechanisms and benefits the BSIA can
alongside others to achieve key
industry
combining
offer, the reality is sometimes you just
worker status for our industry. We
physical and electronic security and
don't know what you need until you
also think particular praise is needed
have been working with these
need it. Our needs have changed in the
for the great work undertaken to
providers to offer additional options.
past couple of years and the BSIA has
move the British Security Awards
We have also seen a large growth in
always been there to support us. We
online in the midst of the Pandemic – it
Lone Worker monitoring with many
have been surprised with how its
was a huge effort and a real boost for
employees remote working, this we
wider network of experiences have
us and the industry at that time.
believe will continue and accelerate.
benefited our business as it has grown.
upon for guidance and support. In particular, with lobbying government
was
already
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15
DENIALPXE RFA LACIHTE
EXPLAINING ETHICAL AFR After the BSIA launched its ethical and legal guide for the use of Automated Facial Recognition (AFR) earlier this year, IFSEC Global caught up with the Chairman of its Video Surveillance Systems Section, Ben Linklater, to find out more about the purpose of the guide . CHRISSIE JOSLIN, ASSISTANT EDITOR, IFSEC GLOBAL
The new publication is intended for use by Technical guidance has already been system designers, installers, and end- drafted, need for AFR in given situations.
use remains divisive. How does the BSIA’s new guide aim to support those in the
within my segment – AI being the overarching discussion. With all the world-
quite some time now, the uses of AFR technology remain extremely diverse. The
nothing
in which this technology can be applied.
Automated facial recognition technology As an end-user, you are looking to use this has been around for some time now, but its technology as a solution, you’re not
The guide was birthed out of a discussion
Despite being present in the industry for
there’s
users, and includes an assessment of the covering the ethical and legal framework
private security industry?
REPRODUCED BY KIND PERMISSION
however,
wide attention AI has been receiving, and the leaps forward AFR is taking, it’s becoming more prevalent in the industry
necessarily sure where to start and end. When we started this, there was a blanket ban being discussed on AFR in the UK, but the industry stepped up and provided legal and ethical framework and now a ban is completely off the table. The point of making the guidance was to remove technical jargon and create
and something our members are keen to guidance the end-user, as well as the installer, can understand. talk about.
BSIA’s new guide aims to cover the ethical and legal framework surrounding AFR – a
When we started this, there was a blanket ban being discussed on
complex issue, but one that affects
AFR in the UK, but the industry stepped up and provided legal and
installers, users and operators of facial recognition surveillance systems. 16
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ethical framework and now a ban is completely off the table.
Explaining
ethical AFR
How has the guide been received so far from
I can understand why people may be
the industry?
fearful, but, if we start looking at AI and AFR as a means of keeping the public safe
We have received some very positive
– for example, its ability to determine
feedback from across the industry. We’ve
someone acting suspiciously in a crowd,
had journalists reaching out and asking
who could later turn out to be a potential
lots of questions. The guidance has even
gunman – it is an extremely important tool. The more we use this technology, the
reached South America, where it’s being
more
used to create legal framework which
important
legal
framework
becomes, with great power comes great
could later become legislation.
responsibility.
A lot of people are saying it is the first step
If Police had access to a watchlist of
towards creating a natural standard
people stored on AFR cameras across
around the ethical and legal implications
London, could we avoid incidents? Yes.
of AFR. The guide walks you through the process of understanding, so that endusers can have more confidence in the
We have received some very positive feedback from across the industry.
software they use and start conversations
We’ve had journalists reaching out and asking lots of questions. The
with their solution provider.
guidance has even reached South America, where it’s being used to create
What is your opinion on AFR? Do you believe the benefits outweigh the concerns,
legal framework which could later become legislation. and the Surveillance Commissioner throughout the creation of this guidance. We exist to help push through the needs of the industry.
The BSIA trust that, used as intended, AI
The guide details that in both use cases
The BSIA also has a Special Interest Group
(either for verification or identification
(SIG) devoted to the AFR/AI topic, which
purposes) that a human is always ‘in the
developed the industry-first Automated
loop’ – how important is the human element
Facial Recognition – a guide to legal and
fit for purpose.
to all of this?
ethical use, that has been recognised as a
From the perspective of the public, if a
Using an example of an office front door,
such as data privacy? AFR is such a broad topic, if you took AFR off your phone you would have to go back to your thumbprint and what’s more secure, your face or your thumbprint? Looking at the guidance, it’s important to make sure that what you’re using it for is
could become a crucial tool in ensuring the safety of the public, both in the UK and on a global scale soon.
leading piece of work in this innovative, yet
building is facing a bomb threat, a system
you’ve given it data which determines an
could monitor exactly who is coming in
outcome, e.g., opening the door, in this
and out of that building. To me, it is no
case, there is no need for human action.
different to passport control, we’re all
When it comes to the identification side,
boarding a plane and want to feel safe on
where there might be a negative impact
that plane, what’s the difference?
on a person, it’s very important that the
controversial area of technology. The BSIA will be chairing the development of a new standard on AFR ethical use at the British Standards Institute (BSI), based on the guidance.
human IQ is added to the equation. The
BSIA
is
always
lobbying
the
Technology and humans can then work
government and we have worked really
together to determine either a positive or
closely with the Biometrics Commissioner
negative outcome.
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17
YTEFAS REIRUOC
PROTECTING OUR COURIERS SaferCash, the Intelligence Initiative for Cash & Valuables in Transit (CViT) members has been working with the National Police Chiefs' Council (NPCC) to review the guidance on police procedures for dealing with CViT vehicles involved in non-criminal road traffic Incidents.
to a robbery as the collision may have been orchestrated to disable the armoured vehicle or lure a courier from the vehicle. Over the last six months the guidance has been reviewed by the BSIA CViT Chair Gareth Skinner from G4S on behalf of the section, and a representative from the NPCC lead for Roads Policing has ensured the guidance conforms to Section 170 of the Road Traffic Act 1988 taking into account the safety instructions in place. Assistant Chief Constable Jayne Meir from West Midlands Police, the NPCC lead for Commercial Robbery, recommended that a review should also be undertaken by the NPCC Armed Policing lead.
SARAH STAFF, SAFERCASH
Sgt Leighton Doran from Merseyside Police was appointed to conduct a full review Implemented by the police in 2014 to ensure that police personnel where aware of the set procedures followed by CViT couriers if they were involved in a road traffic
collision,
couriers
on
board
armoured cash vehicles cannot leave their secure environment unless they are either escorted to a police station or to a cash holding facility if able to do so. This ensures the risk to couriers and valuables within the vehicle are reduced and protected as much as possible.
of these procedures from an armed policing perspective and was invited, alongside SaferCash to the G4S Cash Handling Facility in London, hosted by James Hodge Area Risk Consultant for London & South East. The visit involved a tour of the Cash Handling Facility and an inspection of all types of CViT vehicles and a visit to the G4S National Call Handling Centre in Chessington. This provided Sgt Doran with a full insight of industry operating procedures, enabling him to prepare advice from an armed policing perspective for officers that may be dealing with a CViT road traffic collision for the first time. On behalf of SaferCash and the BSIA I wish to thank all those involved in this project; their time and specialist advice has been invaluable to ensure there is an effective and current NPCC guidance for the Police to assist in protecting the CViT industry when involved in a road accident.
Following a road traffic collision, the CViT
The draft guidance will be presented to the NPCC Commercial Robbery Group in
vehicles and couriers are more vulnerable
2022 and once formalised it will be circulated to all 43 UK Police Forces.
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Tackling organised physical acquisitive crime through a strong working partnership with UK Law Enforcement & our CViT, ATM & Financial Institution partners.
To report suspicious incidents phone SaferCash on 087038 10999
YTREPORP TNACAV
A LEGAL LANDMARK BSIA Vacant Property Protection members, Global Guardians, won an important case which will set a precedent going forward to define status of property owners, guardianship companies and guardians when securing vacant property.
Licence Agreement she had signed when she moved into one of Global Guardians’ vacant properties (owned by an NHS Trust) to ‘protect by occupation’ under the terms of British Standard BS8584:2015. When the property owner wanted the building back, the individual was given due and proper notice to leave under the terms of her Agreement with Global Guardians. However, she refused to go and claimed she had a ‘tenancy agreement’ which conferred certain tenant’s rights to her and that the Licence Agreement she had signed had no proper legal foundation and was ‘a sham’, thereby attempting to sully
CAROLE GRAHAM
the company’s considerable reputation in terms of the way they operated their A unanimous judgement in the Court of
business.
Appeal, announced recently, will set a
The Judges concluded that the guardians had no real prospect of establishing
precedent,
that they were tenants, and the County Court initially hearing the case had
confirms
and, the
more
basis
of
importantly, the
Licence
Agreements under which guardians for Global Guardians operate to occupy and secure properties left in their care by their clients. These clients are many and varied, large and small, public and private, and include a large number of NHS Trusts,
properly ordered that possession be granted to Global Guardians. The Court’s decision (Global 100 Limited v Maria Laleva [2021] EWCA Civ) effectively validates the company’s business model of using Licence Agreements for guardians’ occupancy, and defeated claims by the former guardian and her associates that their occupancy was in reality a tenancy, rather than a licence to temporarily reside in the
London Councils and leading Housing
property. This unanimous decision by Senior Judges in the Court of Appeal not only
Associations.
clarifies a formerly grey area in terms of guardians’ rights, but consolidates Global Guardian’s position as leaders in the field of guardian-based property protection
The case arose when a former guardian
services by taking steps to finally clarify the position, once and for all, in a Court of
refused to comply with the terms of the
Law at the highest level.
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A legal
landmark
In reaching its decision, the Court of Appeal closely examined Global Guardians’ proprietary form of Licence Agreement and its Property Protection Proposal with owners, as well as the system used in selecting and placing guardians in the relevant property. The Court of Appeal was satisfied that the Licence Agreement was not a disguised lease agreement, and that the guardians’ occupancy was an essential part of their provision of guardian services at the property. Therefore, the Judges concluded that
The case went right up to the Court of Appeal as the individual
the guardians had no real prospect of establishing that they
concerned and her other guardian colleagues refused to
were tenants, and the County Court initially hearing the case
accept the previous judgements handed down, but her appeal
had properly ordered that possession be granted to Global
was finally dismissed in this unanimous verdict by Lord Justice
Guardians.
Lewison, Lady Justice Macur and Lord Justice Snowden, who also commented in the Judgement that, in their opinion, the
"I am delighted our reputation has been vindicated and our properties are always secured by
case should never have been allowed to progress so far: “On the proper interpretation of agreement, considered in the light of the surrounding circumstances and the purpose of the
professional and ethical personnel. We are a safe
agreement, the argument that it created a tenancy rather than
pair of hands now and in the future, with standards
a licence had no real prospect of success”.
confirmed by the highest level of our judiciary"
Speaking after the Judgement was handed down, Stuart Woolgar, CEO of Global Guardians said: “We are all
There are other significant aspects to the Court of Appeal’s
immensely pleased at this landmark legal decision as it has
decision that clarify the law in connection with Civil Procedure
finally laid to rest a conflict which has bedevilled both us and
Rules (CPR), as well as property law concerning estoppel and
our industry from time to time over the years and regrettably
title to property. However, the most important part of the
caused problems for us, our clients and some of our guardians.
Court’s decision is that it confirms Global Guardians and its
It also reassures all our clients and others in the wider
legal team’s position on the legal relationships between
property and security sector that my company has always
property owners, the guardian company and the individual
operated to the highest ethical standards and complies with
guardians – to whit it is, and has always been, correct and
both the spirit and the letter of the law at all times with
proper.
respect to our clients and our guardians, many of whom have been with us for years, happily living in and safeguarding their properties. "We are, first and foremost, a property security company, not a housing supplier, although that is a by-product of our business; however, if we can provide some hard-working and deserving people with more affordable accommodation, that is always a bonus. I am delighted our reputation has been vindicated and our properties are always secured by professional and ethical personnel. We are a safe pair of hands now and in the future, with standards confirmed by the highest level of our judiciary."
Spectrum
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23
SEHCNUAL TCUDORP
MEMBER LAUNCHES A round up of our members' latest launches and announcements from the last quarter. COMPILED BY KATHERINE INGRAM
By generating 3D images in real-time, HI-SCAN 6040 CTiX operators can inspect baggage at every angle to make more precise assessments on bag contents.
(Bluetooth
Low
Energy)
Hi-SCAN earns transportation Security Laboratory certification
device
Smiths Detection's HI SCAN 6040 CTiX scanner has been certified by the U.S. Transportation Security Administration (TSA) under the Accessible Property Screening System (APSS) program to detection standard 6.2, Level 1.
TDSi GARDiS VU VMS software, and
Adding the detection standard 6.2, Level 1 capability to the HI-SCAN 6040 CTiX scanner will permit the scanner to operate at an enhanced level with lower false alarm rates. The HI-SCAN 6040 CTiX utilizes Computer Tomography (CT) technology to deliver a very high level of detection. 24
Spectrum
| Winter 2021
authentication
mobile portal,
integration with the RS485 wireless locks
from
ASSA
Abloy
and
SimonsVoss, integration with the new a new Cause and Effect Engine. GARDiS runs as a service, working autonomously without the need for management. The intuitive nature of
TDSi launches new additions to its powerful GARDiS software TDSi is proud to announce the launch of exciting new additions to its GARDiS
integrated
Access
Management software, in the new Version 2.2. New features include integration with the STid BLE
the software makes it easy to troubleshoot, reducing the chance of customers incurring call-out costs.
Member
Johnson Controls expands Cloudvue portfolio
Johnson Controls has introduced six additions
to
the
Cloudvue
camera
launches
With an annual fee, Cloudvue Security as
population will live in or around cities,
a Service includes unlimited cloud video
leading to crowded cities and a higher
storage
service
number of public entrance points. An
replacement on camera hardware for no
increase in people inevitably will mean a
additional fee.
rise in crime and security threats.
Boon Edam upgrades its high security revolving doors to BE EN 17352 compliant
Furthermore, due to an ageing population,
and
advanced
(1 out of 5 people) will need help physically. These people are less aware of danger, limited in diverting danger and
portfolio, expanding the range of camera
have an increased risk of injuries. These
options and form factors for customers to
factors have led to the need for a
leverage the power and convenience of
standardised industry safety level when it
cloud video surveillance.
comes
to
automated
pedestrian
entrances.
With this launch, Johnson Controls is able
Boon Edam's Tourlock 180 (4-winged)
to offer customers cameras that simplify
and Tourlock 120 (3-winged) high security
installation and configuration and are
doors now offer compliance to the EN
suitable for exterior applications where
17352 European standard. These doors
Tourlock products also offer state-of-the-
rugged cameras are required to withstand
have been updated to provide premium
art piggybacking detection. Boon Edam’s
harsh environments and where interior
high security protection through anti-
StereoVision technology now replaces the
applications
tailgating and piggybacking functions.
traditional floor weight systems and
They have an even higher level of safety
contact mats. The advanced technology is
features to improve user convenience
reliable and not impaired by sunlight or
during operation of the doors.
reflections.
simplified
The need for a harmonised safety
It can accurately differentiate between
hardware device management can select
standard has increased because of several
two people and one person with an object
the Cloudvue Gen3 cameras as part of the
rising global trends. Experts predict that
and
Cloudvue Security as a Service model.
due to urbanisation, half of the world
algorithms for in-depth analysis.
demand
an
appropriate
aesthetic.
In addition to the safety compliance, the
The Cloudvue Gen3 cloud-ready cameras are available in 3MP and 8MP resolutions, the compact mini-dome, outdoor minidome and the outdoor bullet cameras are designed to offer high-image quality, feature rich surveillance options for a wide range of applications including retail, apartment complexes and manufacturing facilities. Customers
looking
for
provide
Spectrum
progressive
| Winter 2021
data
with
25
EMOCLEW SREBMEM WEN
BSIA NEW MEMBERS The BSIA welcomes the following members who joined the Association in the last quarter. We look forward to representing and working for you COMPILED BY ANDREW COOPER
S2S Electronics Ltd Our mission is to protect our clients’ data and reputation at all costs by eliminating information security risks associated with data bearing IT assets. E-waste is becoming the world’s fastest-growing waste stream with 40 million tonnes ending up in landfill each year. We believe we can change that statistic. Our IT Asset Recovery and Disposal services help businesses to securely and safely dispose of end-of-life tech, encouraging the move towards a more sustainable future.
DTS Solutions Established 1988, DTS Solutions offer an extensive range of Portable, Mobile and Fixed Two Way Radio solutions, equipment and infrastructure. In addition, a fully equipped certified service centre delivers ad-hoc, fixed price repairs, 24 hour support contracts and maintenance programs. Over the last 30 years DTS Solutions has proven, by way of steady and continuous growth that the service provided betters that of the competition.
Third Millennium Systems Ltd Third Millennium Systems are an independent manufacturer not are not constrained or limited to a specific access control system, or card technology. We have the freedom to develop our ideas within a design-led philosophy of innovation and continuous improvement, and adapt our products to the ever changing access security environment.
TC Security Services Ltd As part of TC Facilities Management, formed in 1962, TC Security Services deliver a cost effective, integrated, intelligence led security solution, to mitigate your risks. Having comprehensively analysed your risks and assessed your current security controls, we will deliver the optimum blend of security services to address any vulnerabilities. This will enable you to reduce your annual security opex spend, whilst minimising your corporate risk.
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info@bsia.co.uk or visit www.bsia.co.uk/handbooks
Your
Association
Be a member...not an observer
- membership renewal
Renewals
2022
Throughout the last year, the BSIA has worked tirelessly to fulfil our commitment to you as the voice of the professional security industry in delivering tangible benefits, supporting and encouraging excellence and representing your company to government and industry partners. You can renew your membership by our online annual declaration form and to make membership even more affordable, we offer a Direct Debit scheme to help you spread the cost of membership across the whole year. www.bsia.co.uk/renewals
THE VOICE OF THE
PROFESSIONAL SECURITY INDUSTRY