spectrum THE VOICE OF THE
AUTUMN 2021
PROFESSIONAL SECURITY INDUSTRY
RECOGNITION SECURITY OFFICERS ON THE FRONTLINE OF COVID TRIBUTE
RETURN FIXTURE IFSEC is back - and the BSIA till be there | 13
WORKING THE DOORS The problems door staff are facing in confrontation | 23
SECURITY & COVID What did we learn? A new report from SRI |8
THE MAGAZINE OF THE BRITISH SECURITY INDUSTRY ASSOCIATION THE MAGAZINE OF THE BRITISH SECURITY INDUSTRY ASSOCIATION
Contents 4. Foreword with Mike Reddington
5. Industry briefing
8. Security and Covid: what did we learn?
10. New leaders, new visions: BSIA chairman set out their agenda
12. Return fixture: IFSEC 2022 and 25 years of the BSIA
15. What are you waiting for? Installer members discuss the benefits
17. Latest product launches of members
19. Working towards a technical future - TDSi
21. A shining example - SecuriGroup feature
23. An unacceptable level - violence against security officers
25. BSIA latest members
Spectrum is produced in-house by the British Security Industry Association. Andrew Cooper Katherine Ingram Design: BSIA Communications Contributors: Chrissie Joslin, IFSEC Global | Working the Doors| Security Research Initiative | SecuriGroup | Carl Meason, Fenix Monitoring Adrian Mealing, Texecom | Kristian Carter, Shred Station | Howard Barron, Retainagroup | TDSi | Adam Rust, Securitatem Editor:
Assistant Editor:
British Security Industry Association Anbrian House, 1 The Tything, Worcester, WR1 1HD Press Office: 32 Bedford Row, London, WC1R 4HE
spectrum
Autumn 2021
As we approach winter there are signs that industry is returning to its pre-COVID level of business, but we are not in the clear yet. The Government will no doubt be looking closely at the options should there be a peak in COVID 19 infection rates, and this is something that our industry will need to take thus to consideration whilst preparing necessary contingency plans. Businesses and the general public are also starting to feel the effects of the UK-Transition out of Europe, with reports in some sectors of supply chain issues. The BSIA component supply chain Special Interest Group (SIG) has continued to develop its relationships with other affected key industry bodies to learn more about the supply shortages affecting electronic components across not just our industry sectors, but also those of wider interest such as electrical and construction sectors. Through our discussions we have discovered that the shortage is not just components, but a combination of the fallout from Brexit, a global shortage of haulage drivers and recovery from the COVID pandemic. We will continue to consult with our members on these issues and lobby government where appropriate raising the concerns of our members and requesting action to be taken to address these issues.
C H I E F
E X E C U T I V E ' S
F O R E W O R D
On a positive note, since the relaxing of restrictions in the summer, the BSIA team have been able to meet with our members and industry partners face-to- face, including hosting our own BSIA autumn party at the Informa Building in London. It was great to see so many of you there and to welcome some of our newer members whom we had yet to meet face-to-face. We have also been able to attend exhibitions and events, hosting a table at the Women in Security Awards, Cross-sector Safety & Security Communications (CSSC) Charity Dinner and exhibiting across the country as part of Security Twenty21. With the momentum of more face-to-face events happening, we are looking towards 2022 for the return to the ExCel as part of IFSEC International in May and to the Marriott Grosvenor Square for our British Security Awards in June. Although technology has enabled us to maintain business and professional relationships over the last 18 months, nothing beats the human interaction of live events, and we must remain positive that the Government does not need a Plan B or indeed a Plan C as we approach winter and the new year.
Mike Reddington Chief Executive British Security Industry Association
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| Autumn 2021
industry
briefing
BSIA visit the Gratitude exhibition - Securitas UK BSIA's communications team and Chief Executive Mike Reddington visited the Gratitude Exhibition - a celebration of key workers - at Southwark Cathedral to view the sculpture representing security officers and the role they played - and continue to play - in our daily lives during and beyond the pandemic. The sculpture, sponsored by BSIA members Securitas UK, is inscribed with 'we help make your world a safer place', and asks 'the viewer to think differently, to see "the hidden keyworkers" and to show gratitude to a sector which has kept our key institutions safe during a time of uncertainty.' There are 51 unique sculptures and the exhibition has been on display over four locations across the UK including Manchester, Birmingham, Edinburgh, and London.
Dave Wilkinson receives Outstanding Contribution award Our Director of Technical Services, Dave Wilkinson took home the title for ‘Outstanding Contribution to the Security Systems Industry’ at the recent ECA Awards. "I am humbled to pick up such a prestigious award recognising my achievements over the years. Having been in the security systems industry for over 37 years, I have been blessed to be able to champion our sector adding great value to its development and recognition as a career of choice."
BSIA & Security Insititute sign MOU The BSIA has signed a memorandum of understanding with The Security Institute, which will see us promote and strengthen each other's efforts to support security professionals and raise standards across the security sector. This collaborative approach of the BSIA and the Security Institute working in partnership will enable us to further develop, promote and support the work of promoting the industry at an accelerated pace. Spectrum
| Autumn 2021
5
industry
briefing
BSIA launches 2022 renewals campaign Be a member, not an observer - it's that time of year again where we ask our members to renew their membership subscription with us. We will be getting in contact soon so look out for our emails in your inbox. If you have any concerns you would like to address about your membership, please do not hesitate to contact us. You can also renew directly www.bsia.co.uk/renewals.
online
by
visiting
National Shred Day held across the UK A big thank you to all the members of the public who helped us to launch the first National Shred Day at the beginning of October. Even driving rain and petrol shortages didn't dampen the spirit with shoppers bringing their personal data along to shred securely with our Information Destruction members and to donate to charity - some of them even leaving gifts. Well done and a big thank you to our members Shred Station Ltd, Shred-on-Site, Russell Richardson, Printwaste,, Shredall SDS Group, Restore Datashred, Perry's Recycling, WRC Recycling and ShredPro Uk and also to our partners Crimestoppers. National Shred Day will take place next year on 1 October 2022.
BSIA nominated at the Security Excellence awards We are excited to announce that three of our initiatives and projects this year have made it to the finals of 2021's Security and Fire Excellence Awards, taking place in November. Our industry-first legal and ethical usage guide to automated facial recognition, and our cybersecurity code of practice for manufacturers of safety and security systems have both been shortlisted for Cyber Security Initiative of the Year, whilst our UK first National Shred Day, partnered with Crimestoppers, has made the final list for Security Partnership Initiative of the Year! Special mention also to ECHO (Electronic Call Handling Operations Ltd), of which BSIA have been heavily involved in foundation and launch, also making this category.
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HCRAESER YTIRUCES
SECURITY AND COVID: WHAT DID WE LEARN? In October, the Security Research Initiative released its latest report, ‘Covid-19 and the implications for the security sector: what happened and what has been and is being learned?’ Just as there are concerns about cutbacks and new risks, there are also opportunities to innovate, to show how things can be done differently, to show that security can step up to emerging issues.
Demand for some types of security is
BY ANDREW COOPER
functions.
thought likely to increase. But the traditional issues faced by security remain. The status of security may have increased during the pandemic, but not necessarily in comparison with other Professor Martin Gill who led the
The report examines the views of
And the successes and appreciation for
research noted: "As we emerge from
security professionals including those
security may start to fade when we
the pandemic there will be many
working in sectors deemed ‘essential’,
enter a new normal. It is crucial that the
challenges – financial uncertainty, new
collected via a survey and in depth
sector is effective in communicating
ways of works, potential changes in
interviews, and identifies that there are
that the value of security is not just in
crime and security risks.
positives that have emerged within very
responding to a crisis.
challenging circumstances – security
Some [responses] were positive
"Our sample though also pointed to new
has performed well, adapted, been
about what next, others less so,
opportunities. Some were positive
flexible, learnt new skills, and has been recognised as ‘essential’.
8
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| Autumn 2021
their words should be heeded.
about what next, others less so, their words should be heeded."
Security and
COVID
Covid-19 and the implications for the security sector: what happened and what has been and is being learned?
83%
overall security had performed well in the crisis.
74%
security professionals have developed new skill sets that will be invaluable.
59%
security would retain a greater priority than held previously due to fear of future pandemics.
55%
other service functions stood out more for their achievements than security did during COVID-19.
65%
pandemic may hasten a shift to more technology and less personnel.
69%
right to expect marked improvements and innovation in security from now on.
75%
despite good intentions, financial constraints that are likely to follow will undermine any progress.
There was concern about increases in crime and risk and other challenges such as managing the mental health of workers. Opportunities were apparent – a majority of respondents thought demand would increase for some services such as remote monitoring and mobile patrols and for technology such as CCTV and access control. The Security Research Initiative is sponsored by the security sector (buyers and suppliers), and involves an annual study. The reports are made available free of charge in order to provide a more informed information base about the workings of the security sector. The initiative is supported by leading security associations - ADS, ASIS UK Chapter, BSIA, IFPO, SyI and The SASIG. Find out more by visiting www.perpetuityresearch.com/security-researchinitiative
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| Autumn 2021
9
NEMRIAHC AISB WEN
Howard Barron, Retainagroup Asset Property Protection
NEW LEADERS, NEW VISIONS By June each year all BSIA sections hold their annual general meeting where voting takes place for the committee representatives including new chairs. We asked our latest incumbents for their views and plans for their section.
As the new Chairman of the Asset
BY ANDREW COOPER, BSIA
and industrial vehicles and associated
Howard Barron, Retainagroup
Property Marking committee (APM) I am very pleased to report that we have been working on a new BSI standard for the marking of assets, specifically related to marking of private, leisure, commercial
equipment.
Asset Property Protection The new standard is due to go out for public comment and it is hoped to be finalised by the middle of 2022.
In the coming year we will be looking forward to working with the BSIA and its stakeholders on raising awareness and promoting the use of marking to deter and
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| Autumn 2021
identify criminal activity.
Whilst 2020/21 recorded a drop in crime, possibly due to the pandemic, we are anticipating an increase as the economy picks up, bringing new challenges for the year ahead.
New leaders
Kristian Carter, Shred Station
The
main
deliverable
was
that
Information Destruction
successfully completed our first National
new visions
we
Shred Day, in partnership with Crime Stoppers, which saw 10 section members provide shredding services to the general public for a small donation to the charity.
The day was planned to help raise awareness of ID fraud and of the services provided by the ID members and took place across the United Kingdom at the beginning of October. Since becoming the Chair of the section we have revised our section strategy and will
Our focus is targeted across
reporting a gradual increase in services as
be working hard to implement it over the
three main pillars, firstly on
employees return to workspaces.
next 6 months. Our focus is targeted across three main pillars; firstly on leading market development and growth; secondly to
leading market development and growth; secondly to shape
The flexibility of service provision across the industry has been good to see; member
shape the industry’s development and
the industry’s development
thirdly to promote the value of BSIA
and thirdly to promote the
membership across our fellow businesses
value of BSIA membership.
services and also been on hand to advise
In general the section has been affected by
customers on the return to the workplace
the pandemic, as all areas of society have,
and ramp up services as clients return to
but the good news is that our members are
their offices.
and customers.
With
a
continued
background
of
a
companies have flexed their offerings to provide smaller scale home shredding
successful vaccine programme and a return to a degree of normality those elements of the strategy can be delivered to the benefit of all members, the industry as a whole and most importantly the customers who procure our services.
There has been a lot going on within the ID section over the previous months.
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| Autumn 2021
11
2202 NI SNRUTER CESFI
RETURN FIXTURE Having been a constant fixture in the industry’s calendar for 48 years, IFSEC is thrilled to also be celebrating its 25-year partnership with the BSIA as the event looks ahead to 2022. CHRISSIE JOSLIN, ASSISTANT EDITOR, IFSEC GLOBAL
In 2022, the BSIA will once again have a
“IFSEC also plays a key role in helping
major presence on the show floor as
BSIA communicate its wider message to
members are given the opportunity to
the security sector and although the show
catch up with colleagues, meet with
hasn’t physically taken place for two
customers and entertain guests. It’s also a
years, we have a constant presence on
prime location for the BSIA to showcase
IFSECGlobal.com.’’
its formidable strengths and influence in
We
the UK and global sectors, and encourage the UK’s premier security industry trade
role in the return of IFSEC in
association.
May 2022 which is already diary date for the security
forward to playing a pivotal role in the
industry after this enforced
already shaping up to be a major diary
International
exclusive
date for the security industry after this
relationship has provided both parties
enforced two-year gap. We’ve been in
with unique opportunities to provide the
constant dialogue with IFSEC throughout
industry with a platform to engage with
this
customers and stakeholders such as the
initiatives in areas such as training and
UK Government; helping to influence and
professional development which have
set the security agenda.
directly benefitted our members.’’
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| Autumn 2021
shaping up to be a major
BSIA commented: “We are really looking
For a quarter of a century, IFSEC BSIA’s
looking
forward to playing a pivotal
return of IFSEC in May 2022 which is and
really
new members to join and become part of
Mike Reddington, Chief Executive at
REPRODUCED BY KIND PERMISSION
are
period,
developing
brand
new
two-year gap. “BSIA
is
the
recognised
voice
representing the professional security industry and IFSEC is your event. Together
they
provide
a
unique
opportunity for industry professionals to showcase the UK’s excellence in security to the world.”
return
As
the
trade
association
the
“IFSEC has been exclusively supporting
professional security industry in the UK,
BSIA for over 25 years and we’re
BSIA members are responsible for more
delighted to see the show back in May
than 70% of privately provided UK
2022 because there has probably never
security
been a more important time for all of us to
products
and
for
fixture
services
(by
turnover) including the manufacture,
get back together and back to business.’’
distribution and installation of electronic and physical security equipment and the
Gerry Dunphy, Event Director IFSEC &
provision
and
FIREX International, concluded: ”IFSEC’s
consultancy services. Its members are
partnership with BSIA is a perfect
industry professionals ranging in size from
example of where a leading industry event
global companies to small and medium
works in tandem with the sector’s key
enterprises, offering quality products and
trade association. We have enjoyed a long
services to a vast spectrum of end-users.
and mutually rewarding relationship with
of
security
officer
IFSEC has been exclusively
BSIA over the last 25 years whereby the BSIA’s support and endorsement for the
supporting BSIA for over 25
show provides us with gateways to engage
years and we’re delighted to
with industry, market and government to
see the show back in May
help establish the security agenda.
has
BSIA is the recognised voice
probably never been a more
representing the professional
important time for all of us to
security industry. IFSEC is your
get back together and back to
event...together they provide a
business.
unique
opportunity
industry
professionals
2022
The
because
association
has
there
several
Special
Interest and Focus Groups dedicated to furthering
discussions
on
prominent
for to
showcase the UK’s excellence in security to the world.
topics in the security sector, covering everything
from
health
and
safety,
“IFSEC is a proven platform for BSIA to
Automated Facial Recognition, UK Supply
meet with new and existing members,
Chain, Access & Asset Protection, Video
helping to promote UK security exports
Surveillance Systems and more.
and provide expertise and guidance to security
Simon Banks, Chair at the BSIA adds: “The
professionals
via
its
many
working groups.
BSIA is delighted to be maintaining its long-standing partnership with IFSEC
We eagerly look forward to continuing
International,
our relationship with BSIA into the next
the
industry’s
premier
event, which provides us with a dynamic platform to engage with our members, government, export partners and wider industry stakeholders.
25 years and strengthening the UK’s position as a leading global supplier of excellence in security.” Spectrum
| Autumn 2021
13
NGIAPMAC RELLATSNI
WHAT ARE YOU WAITING FOR? The BSIA launched a special offer exclusively to National Security Inspectorate (NSI) gold and silver installer companies inviting them to take advantage of the Association’s membership and the long-term commercial value of belonging to the recognised ‘voice of the professional security industry’.
Adrian Mealing, Head of Industry Affairs, Texecom
Companies working in the installation and service of fire and security alarms market are invited to see for themselves the five key reasons they should join the BSIA, with the extra added bonus of two months free membership for anyone accredited with gold and silver status from the NSI.
international standards which are the key
So, what are the benefits our members receive from membership?
As a security equipment manufacturer, we strive to not only produce products but deliver quality goods which continue to drive the industry forward. Our membership gives us the credible voice and influence on the national and to what we do. We can always learn something new and being able to share our thoughts and expertise with quality industry professionals means that we can forever improve the professional security industry for generations to come.
Adam Rust, Director of Installations, Securitatem We are proud to have renewed our BSIA membership for another year to cement and further demonstrate our commitment
BY KATHERINE INGRAM, BSIA
to providing a professional, high quality service. Membership enables us to offer our staff opportunities to further support their skills and knowledge with the advice, guidance and networking opportunities that this offers. Membership has also ensured us we are kept up to date on the industry standards and initiatives.
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| Autumn 2021
installer membership Carl Meason, MD, Fenix Monitoring The BSIA has always been the beacon to the wider industry, and a voice for the security sector. But it's the small stories, the conversation, and the inclusiveness that sparked our interest. Since day one the interaction and open-door approach to ideas has certainly been apparent which has helped my business network to reach a wider community for my products, services, and our industry views. A great marketing and communications team supports our online presence and only recently we have received invites to large Government procurements meaning a lot of leg work prequalifying for possible opportunities has been negated. I have had full value of my BSIA membership, without taking advantage of any BSIA networking events - this is full credit to Mike and the team who keep the whole membership connected. The BSIA have adapted in difficult times which shows you how agile and innovative such a large organisation can be to still give us full value and more. The best way I can demonstrate the full value I have found is that we have plans to renew our membership past its original term and to also extend the scope of our membership to incorporate other disciplines. A real organisation built and delivered by real people.
Martin Watson, Operations Director, Mitie Fire & Security Systems At Mitie Security Ltd we really value our membership and relationship with the BSIA. As a significant business in a number of aspects across the security industry from physical security, mobile response, keyholding to electronic and technical services the BSIA represents all the aspect of these service lines and provides not only timely knowledge and advice within the sectors we operate in, but also the ability to ‘have our say’ and ensure our views and opinions are consolidated into a single industry voice. A key example of this was the BSIA quickly engaged in the Automated Facial Recognition (AFR) debate to ensure the UK’s views on AFR were accurately reflected and launched an industry-first ethical Automated Facial Recognition (AFR) framework to provide guidance and clarity to UK businesses. The BSIA actively works to raise the competency and professionalism of the security industry, which is something we also encourage and actively pursue. We at Mitie Security Ltd are proud of our relationship with the BSIA and long may it continue.
If you are an NSI silver or gold certified company, the BSIA is running a special membership offer which gives you the first two months of your membership for FREE if you join before the end of 2021. If you work with any companies which fit the bill, we recommend you let them know of this fantastic offer and let them know just how many great benefits they can get as a member of your Association. Find out more at www.bsia.co.uk/installer or email Tom Ford at t.ford@bsia.co.uk
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| Autumn 2021
16
SEHCNUAL TCUDORP
MEMBER LAUNCHES
BSIA Product is a very popular newsletter and members haven't held back with their launches!
upgrade from a digital communicator to secure signalling. The UK’s Telephone Network Upgrade (All IP) is well underway and hundreds of
COMPILED BY KATHERINE INGRAM
thousands of alarm systems are still utilising legacy digital communicators that
CSL launch MiniAir 2
rely on PSTN. MiniAir 2 provides a
Secure Connectivity Provider, CSL, has
signalling
announced the launch of the new MiniAir 2. An ideal mobile upgrade for digital communicators, MiniAir 2 is a single-path signalling solution that utilises a 4G/LTEM path to signal an alarm from a
future-proofed,
solution
to
ensure
radio alarm
systems can still send signals to the ARC.
Evans,
CSL’s
Sales
Director,
commented: “MiniAir 2 is a gamechanger for professional Installers when it comes to upgrading digital communicators.
This professional signalling upgrade also
"We’re very aware of the challenges
ensures systems maintain their existing
presented to Installers by the UK’s All IP
Police URNs.
project. That’s why we have developed this ideal mobile upgrade, to future-proof
protected premises to an ARC. It comes
your systems and ensure signals still reach
with a standby SIM as a backup to
the ARC. It is part of our ongoing
safeguard your system if the active SIM
commitment to providing our customers
fails.
with the latest innovations to support
Both
SIMs
operate
on
an
independent network from the other for total resilience.
17
cost effective,
Rob
their businesses.”
It is designed for both residential and
MiniAir 2 is available to order now from
commercial premises as an affordable
your chosen ARC.
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| Autumn 2021
Member
launches
OPTEX launches new
Mac Kokobo, Officer & Senior General
GJD unveils new NETWORK
REDSCAN PRO LIDAR Sensor
Manager at OPTEX, says the new
Bridge product
REDSCAN PRO series provides the ultimate detection solution: “For a decade we’ve been gathering feedback from our customers on what applications they want
OPTEX is rolling out the launch of its new
to use our LiDAR for.
REDSCAN PRO laser detection sensor,
GJD is excited to announce the launch of
featuring its longest range yet, making it
"Featuring our longest detection range
the best solution for the highest security
yet
on
its new NETWORK Bridge product. The
sites.
performance, in combination with the
NETWORK Bridge has been designed to
ability to operate in harsh outdoor
easily connect GJD IP devices with third
The latest evolution in its award-winning
environments and to customise precisely
party video management software and
REDSCAN LiDAR series, REDSCAN PRO
the detection area and target size, our
network compatible products, including
can very accurately detect intruders to a
new REDSCAN PRO series is the ideal
Avigilon and other proprietary CCTV
range of 50mx100m, without any ‘gaps’ or
solution for major infrastructure, critical
systems.
the detection reliability ‘fading’ with
facilities, high-end residential properties
range. By creating rectangular as opposed
and other high security sites."
to
circular
patterns,
(fan-shaped)
there
are
no
without
any
deterioration
detection unnecessary
overlaps, providing great coverage for virtual wall applications such as façade
Pyronix launch RS485 8-Zone expander
and fence protection, and for virtual planes to cover open areas, ceilings and roofs.
One of the key benefits of the GJD Bridge is that it easily integrates with Avigilon’s video management software providing access to 50 inputs and outputs, which enables many useful events such as the ability to receive alarms from GJD IP detectors or to control IP illuminators. Pyronix is pleased to announce the
The Bridge works by using an Open
release of its ZEM8/E+P-BOX; a sleek and
Network Video Interface Forum (ONVIF)
To meet the individual needs of every site,
modern RS485 expander that adds 8
connection, between GJD IP enabled
REDSCAN
zones to any expandable Pyronix wired or
products and third-party systems, making
hybrid system.
it easier than ever to share events in the
PRO
features
intelligent
multiple zones logic. This means that for each detection zone, the sensitivity, target size and output can be configured independently, allowing the zone’s risk and location to be adapted and provide maximum capture rate with minimum nuisance alarms.
form of inputs and outputs over the Suitable
for
either
residential
or
commercial settings, the ZEM8/E+P-BOX is a neat and tidy solution for refined, adaptable and convenient zone expansion.
network. Not only is the Bridge easy and quick to setup, it provides a seamless IP integrated solution for the end customer. Spectrum
| Autumn 2021
18
T SW AE C IDVAR O RN B IA I S B ET REBMEM
WORKING TOWARDS A TECHNICAL FUTURE Vlad Radoi is Integrated security manufacturer TDSi’s latest student placement, having recently joined the company for a twelve-month placement as part of his BSc in Software Engineering studies at Bournemouth University.
Game development is a really crowded
Security is an interesting and exciting area
space in terms of building a career, but it
of technology which constantly impacts all
became obvious to me that these software
our lives. Having researched the security
development skills are highly useful in so
industry in more detail it really appealed
many industries, and that it was worth
to me professionally, as one which has
looking for the right opportunities to use
many opportunities for a career, but also
them.
plays an important part in keeping us all safe.
INTERVIEW PROVIDED BY TDSI
Why
did
you
choose
to
study
at As a pre-approved university placement
Bournemouth University?
organisation, it was very simple and Bournemouth University has a great reputation
for
producing
talented
graduates in various media industries, so it What first got you interested in becoming a
was high on my list of higher education
software engineer?
providers when I was choosing where to study.
Like many other people, I was obsessed with video games as a child. As well as
Added to this, it is near to my family home,
playing them I was intrigued by how they
which has also been beneficial in terms of
were made, the complex working behind
where to live whilst I build my education
them and how they were developed. A
and career.
friend of mine was involved in fixing software issues and inspired me to learn
particular) appeal to you for this placement?
more.
19
Why did the security industry (and TDSi in
Spectrum
| Autumn 2021
straightforward for me to come to TDSi.
BSIA
Broadcasts
With a fast-moving and highly specialized
How do you think the security industry can
How can the security industry benefit from
development team, TDSi was also the
attract more software engineering talent?
attracting more software engineers?
and an ideal step for me to enter the
From a graduate and younger engineer’s
Software will continue to be a key
security industry.
point of view, I would say security
component of security moving forwards,
providers need to have a better presence
so the industry needs to embrace these
How does being on a work placement with
on social media. As a primary way of
vital skills. There are very complicated
TDSi benefit your career growth and long-
attracting a younger audience, this is the
term plans?
best way to reach out to the next
perfect fit for my course requirements
generation of professionals and to attract My placement at TDSi is the perfect
this talent to work in your business.
introduction into the security industry. Why is the security industry a good one for Not only does it continue my technical
software engineers to work in?
challenges to security, particularly from the cyber world, so it is essential that this is
addressed
anticipate
with
and
systems
which
outmanoeuvre
these
threats.
Not only does [my placement helps to] continue my technical
training, it also importantly gives me a greater insight into the commercial
I was drawn by the fact there are always
training, it also importantly
challenges and rewards.
new challenges and opportunities in the
gives me a greater insight into
security industry – this is a sector which is From a software development point of
moving quickly and is often at the cutting
view, I now get the chance to start from
edge of software technology.
the challenges and rewards. By
scratch and to build products which match
making
this
an
Security threats are always evolving and
supportive
world.
emerging, so these software systems are
developers, the security industry can be at
at the forefront of protecting people and
the forefront of software development
Rather than the challenge of simply
property from a wide range of threats. It is
and evolution, attracting the best talent
completing a task, I am now helping to
a great opportunity to make a real
and ensuring the solutions we deliver
develop features which directly impact
difference!
continue to make a big difference to
assist
people,
businesses,
and
for
and
specific market requirements in the real
and
sector
attractive
software
people’s lives.
organisations. These systems are fully tested and must stand up to full commercial scrutiny, which is really exciting!
There
are
always
new
challenges and opportunities in the security industry. This is a sector which is moving quickly and is often at the cutting edge.
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| Autumn 2021
20
SETARBELEC PUORGIRUCES
A SHINING EXAMPLE The Women in Security awards hosted by Professional Security Magazine are the security profession’s dedicated awards that recognise and honour the accomplishments, value and contributions of women within the wider world of security. BY SECURIGROUP
understanding and mitigation of potential risks, and the importance of a physical security presence. She has received a wide range of positive feedback from high-level representatives within client organisations for her approach to her role and professionalism, and is a shining example of how promoting from within, and
nurturing
women in security can deliver outstanding contributions for our clients and the industry. Pauline is a true champion of the security
About SecuriGroup SecuriGroup is rated within the top 1% of approved UK security companies by our Home Office regulator, the Security Industry Authority.
industry, held in extremely high regard by both SecuriGroup colleagues and clients.
Strengthening
Having joined SecuriGroup in a frontline
which we live, and an Investors in
role, Pauline progressed through our ranks
People
holding several management positions, and
A
Pauline utilises her outstanding experience
of
ACS
the
Year,
our
shapes the future of the industry
targeted attacks on financial institutions.
Denise Phillips of members Westgrove Group
Pauline's work has helped develop clients'
(above) also won on the night.
| Autumn 2021
of
winner
security management approach
threats
associated with commercial properties, and
Spectrum
two-time
Champion
to raise awareness of security within the
21
organisation,
clients’ security needs.
headquartered in London.
identifying
in
and expert solutions to our
Manager for a world-renowned bank,
sector,
Gold
society
SecuriGroup provides innovative
in 2020 was appointed as European Security
financial
the
by combining physical, electronic, and cyber security to augment our service delivery.
SROOD EHT GNIKROW
AN UNACCEPTABLE LEVEL
Working The Doors Security Study reveals frontline security staff facing unacceptable levels of physical and verbal abuse with the largest study ever undertaken on the subject of violence against security workers reveals PTSD and physical harm. BY WORKING THE DOORS
Working The Doors, a blog and news site
They
for workers in the frontline security
important government infrastructure as a
behavior by the public against security
industry,
the
high security priority when police are
workers is growing. The pattern of
publication of a conclusive research
unavailable. Subcontracted as “casual”
violence shows that people somehow
survey that highlights the unacceptable
personnel, security personnel meet the
believe that acting out with frustration
levels of violence faced by security
needs of all manner of facilities, private
and
industry workers. Among the reports
corporations, schools and airports that
workers is an acceptable practice.”
findings is the revelation that all levels of
need private security to fill gaps left due
security staff face mental (PTSD) and
to police budget and personnel cuts.
physical trauma as a result of their work
Security guards often substitute as
experiences.
authority figures where police used to
recently
announced
are
responsible
for
guarding
exist.
Extreme
rage
violence
against
and
destructive
Britain’s
security
All levels of security staff face mental and physical trauma as a result of their
Security personnel work as guards, door
“Violence
supervisors, retail and loss prevention
appears to be at an all-time high,” said a
security and close protection officers.
spokesperson for Working The Doors.
The
These individuals perform a necessary
“The recent murders of security guards
supervisors also act as ambassadors for
service. They are entrusted with duties
Tudor Simonov and Abu Sammour were
the brands/venues for whom they work.
such as protecting shopping areas and
not
but
Emergency responders are often attacked
transport hubs, concert and club venues
represent what is becoming the new
as they try to help people who end up
and stadiums
normal.
hurting them instead.
23
Spectrum
| Autumn 2021
against
merely
security
isolated
workers
incidents,
work experiences. spokesperson
added,
“Door
An unacceptable
Retail security guards have to manage dual roles as helpful and friendly guides, while customers navigate post-Covid-19 pandemic ‘one way’ systems. Street-based security teams often act as the ‘eyes and ears’ of local police. Transport and venue security labour unfairly
shoulder
the
burden
and
Results of the survey
A majority of door supervisors face this
conclusively found that fifty-
exponentially more often over weekends.
one percent of security professionals interviewed
against
potential
acts
of
terrorism.”
issue three to four times per week and
This year’s Working The Doors study involved 1,224 participants and results
are subjected on a daily
showed that 95% experience verbal abuse
basis to verbal abuse
Categories
unenviable responsibility of front-line defenders
level
once per month or more frequently. of
violence
and
abuse
experienced by security staff from the security employees. The study concluded
public are categorized as: criminal intent,
that almost 40% of their subjects exhibited
unruly customer, worker vs. worker and
symptoms of PTSD. Results of the survey
personal relationships.
The University of Portsmouth conducted
conclusively found that fifty-one percent of
a security study in 2019 that looked at the
security professionals interviewed are
Thirty-one percent said such incidents
area of mental health among private
subjected on a daily basis to verbal abuse.
happen on a weekly basis, while 13% said it happens daily. Two percent claimed to never have been verbally abused while at work, however, these people are probably not working in public-facing security roles.
Categories of violence and abuse
experienced
by
security staff from the public are categorized as: criminal intent,
unruly
worker
vs.
customer,
worker
and
personal relationships.
The data found that more than 64% of the 750 respondents suffered verbal abuse at work at least once a month. For more information and to read the full survey visit the Working the Doors website: www.workingthedoors.co.uk/surveys/vio lence-in-the-security-industry
Spectrum
| Autumn 2021
24
EMOCLEW SREBMEM WEN
BSIA NEW MEMBERS The BSIA welcomes the following members who joined the Association in the last quarter. We look forward to representing and working for you COMPILED BY ANDREW COOPER
Corps Security Corps Security was founded in 1859 and is one of the UK’s most established and respected
specialist
security
services
provider.
Lowers & Associates Lowers & Associates are an internationally recognized providing
risk risk
management management
company, and
loss
prevention services.
System D limited System D Limited are an independent security systems company delivering small projects
and
large
integrated
throughout England and Europe. 25
Spectrum
| Autumn 2021
systems
New
members
Clear Sound Security Clear Sound Security have established a reputation for suppling only the very best electronic security systems in Homes and Businesses
throughout
Coventry,
Warwickshire, and the West Midlands.
Secure Workforce Secure Workforce is thriving through the commitment of their leadership and team's focus on delivering high quality services. Secure workforce is a name in which their customers trust and believe.
Techwuman Techwuman is an engineering consultancy specialising in design engineering for physical security
products
which
protect
critical
national infrastructure.
Cento Personnel Cento are recognised as an industry leading consultancy specialising in the recruitment of permanent and contract staff within the Fire & Security sectors, working for a variety of SMEs and global organisations.
ID Cyber Solutions ID Cyber Solutions Providing the professional necessary knowledge to protect companies from
cyber
attacks
from
competitors,
employees, counterfeiters, fraudsters or other sources.
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| Autumn 2021
26
Your
Association
Be a member...not an observer
- membership renewal
Renewals
2022
Throughout the last year, the BSIA has worked tirelessly to fulfil our commitment to you as the voice of the professional security industry in delivering tangible benefits, supporting and encouraging excellence and representing your company to government and industry partners. You can renew your membership by our online annual declaration form and to make membership even more affordable, we offer a Direct Debit scheme to help you spread the cost of membership across the whole year. www.bsia.co.uk/renewals
THE VOICE OF THE
PROFESSIONAL SECURITY INDUSTRY
