The Weekly Ringer

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The University of Mary Washington Student Newspaper Serving the community since 1922

The

Ringer

Weekly

VOLUME 95 | ISSUE 22

APRIL 7, 2022

Two-hour Banner outage impacts UMW Red Cross Club hosts registration for rising seniors blood drives

ABIGAIL SLAUGHTER Copy Editor

On March 29, Self-Service Banner, a software that provides students the ability to register online for courses, experienced a two-hour outage during course registration. This period of downtime was the first of its kind in 2022, impacting some students’ ability to register for their fall 2022 semester classes. “The Banner problems that occurred March 29 were not specific to registration. There was an overall system problem that affected all Banner processes,” said Ben Kjar, associate director of Enterprise Application Services, which helps manage Banner and its interfaces. “Banner is typically a stable system and the problem on March 29 was the first of its kind to occur in 2022.” Many of the students affected were rising seniors, who were locked out of Banner and could not register for the classes they needed to graduate. “Students, faculty and staff began experiencing problems accessing Banner between 8:00 a.m. and 10:00 a.m.,” said Hall Cheshire, the chief information officer who is responsible for the strategy, implementation and management of technology at UMW. “The downtime affected any student with earned hours between 60 - 89.99.” Emily Gurney, a junior math major, tried to register for classes at 8 a.m. to no avail. It took her a total of three hours to complete course registration. “At first, I was able to put in all my classes and it looked like it was going to work,” said Gurney. After first attempting to register, her screen went blank and did not allow her to continue. Gurney had an 8 a.m. class that day, which she missed in

Harriet king Staff Writer

Students register for the next semester’s classes at varying times on Banner, a self-service software. John Schnobrich / Unsplash

order to figure out how to get all of the classes and resolve the technical difficulties preventing her from doing so. She repeatedly tried logging out and logging back into Banner, having the same outcome. Although Gurney’s screen simply went blank, other students affected by the shutdown received this error message: “A server call failed with error code ‘SyntaxError: Unexpected token u in JSON at position 0’. You may need to reload the page to continue.” “I just started to log out for a few minutes and just wait patiently,” said Gurney. She completed registration at 11 a.m. that same day. Many UMW students were not sure why the site was not allowing them to complete the registration process, with some thinking that the outage was caused by high volumes of traffic on Banner and others wondering if their hold had been lifted off of their account.

SEE BANNER PAGE 2

Mason Hall changed to upperclassmen dorm for better student accessibility

NYAH Hizer & Helena Nichols Staff Writers

At the beginning of next semester, Mason Hall will stop being a freshman-only dorm and will be open to upperclassmen. In its place, Westmoreland Hall will be designated as a freshman-only dorm. Assistant Dean for Residential Life and Housing David Fleming confirmed the change through email. “This particular change occurred because it was important for us to offer accessible housing on that side of campus for upper-class students,” he said. “For the last several years, the only accessible buildings for upper-class students were Arrington and Eagle Landing. By switching Mason Hall to upper-class, there are now more options for our students who have different mobility needs. Westmoreland was an ideal building to switch to for first-year students based on its size and location on campus.” Associate Director of the Office of Disability Resources Alex Ecklund

INSIDE THE

RINGER

News | 2

The Bookmobile adds a second van vehicle.

Mason Hall is on the east side of campus and is connected to The Link and Randolph Hall. Kenya Carter / The Weekly Ringer

said that anyone who needs housing accommodation should reach out to the Office of Disability Resources. “If there is a legitimate barrier to equal access which has been identified through our interactive process of determining accommodations – then we would ensure that any student receives the necessary accommodation,” he said. Fleming also said that the changing of who lives in what residence hall helps

to “ensure we have the right number of beds for the expected population.” The change of who lives in these specific halls will have “no impact to the housing selection process,” said Fleming. “You will see Mason Hall rooms as an option instead.” Housing registration for same building sign-up began on March 22, and the 4-3-2-1 process for housing selection began on

Opinion | 3 Florida “Don’t Say Gay” bill targets LGBTQ+ youth.

SEE HALL PAGE 7

Life | 4

The UMW Red Cross Club will be hosting a blood drive on April 13. Naomi Jones / The Weekly Ringer

Throughout the COVID-19 pandemic, the UMW Red Cross Club has hosted monthly drives to collect blood for local hospitals affected by the national blood crisis. Senior computer science major Meghan Cooke, who donated at a March 30 blood drive on the UMW campus, described the donation process as being fairly hassle-free. Cooke donates every six weeks. “There was a while where like, the needles were like a little more blunt than usual and that was kind of painful; I just remember the whole time it was kind of uncomfortable, but it was okay, they’re all awesome there,” said Cooke. This year, the Red Cross Club has hosted monthly blood drives, but in recent years they have hosted other events, such as CPR certification training and packaging care boxes for homeless veterans. Club president and senior biochemistry major Nyah Hizer will be graduating this spring, relinquishing not only her role as president but also the multiple other positions she held within the club. “As president, you are basically the blood drive coordinator; you’re setting up where the blood drives are happening and how they’re run,” said Hizer. “They usually happen at HCC, and you have to submit forms to have that event in the digital auditorium. … I am also in contact with the members of the Red Cross Club, as well as those in the Pre-Health Society to coordinate volunteers and donor sign-ups.” Hizer hopes that the open leadership positions for the Red Cross Club will soon be

UMW a capella goes to competition at CNU.

SEE BLOOD PAGE 7

Sports | 8

Caitlyn Burch is named pitcher of the week.


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