ADDITIONAL COMMUNITY AND

Every hour of every day, someone in Nebraska and Iowa is faced with a challenge and needs assistance. To address these unseen and unmet needs, the 211 Helpline – housed at United Way of the Midlands – is a resource that connects people looking for assistance to local health and human services programs, community services, governmental programs and others that can help.

or fiscal year 2022-23, the 211 Helpline received more than 313,080* contacts – and the number of people needing assistance shows no signs of slowing down. To address the evolving needs of those reaching out for help, we partner in two social determinants of health systems (Help Me Grow and Unite Nebraska) – collaborating with Children’s Hospital and Medical Center, UNMC Munroe-Meyer Institute, CyncHealth, CHI Health, Unite Us and others.

The 211 Helpline is fully funded through the State of Nebraska, Iowa Unied Ways, grants and fee-for-service contracts. We are grateful for the work of the Nebraska Unicameral and Senator Mike McDonnell to help maintain the support for this growing public-private partnership.

TOP FIVE NEEDS 211 IS SEEING, SO FAR, IN 2023:

Housing

Utilities

Income Support/Assistance

Transportation

Food/Meals

* Represents calls, emails, texts and app interactions through our Contact Center, as well as web touches for NE and IA from July 1, 2022 to June 30, 2023.