Introduction

Executive Summary 2021Introduction

GamCare provides a range of treatment interventions both individually and in groups, in face to face and online sessions. We provide support and treatment for people affected by their own gambling or by someone elses, such as a family member or friend. During this year in the pandemic our work was conducted entirely remotely via online sessions.

GamCare’s Model of Care is informed by cognitive behavioural therapy and other evidence based approaches such as motivational interviewing. We recognise the importance of encouraging supportive social networks be they family, friends or peers in helping to maintain positive changes and prevent relapses.

This report gives GamCare, and Gamble Aware as the funder of these services, useful information when planning for and delivering education, outreach, support and treatment services for those experiencing gambling related harm.

By understanding who is using our treatment services we can ensure that we continue to make our services as accessible as possible and explore ways of reaching people who are currently underserved.

Scope of this report

This report provides data and information about clients attending treatment services (both) in lower intensity extended brief interventions (tier 2) and in structured treatment (tier 3) from 1st April 2020 to 31st March 2021.

Our wider activities and impact are detailed in a separate report (the Trustees Annual Report) available on the GamCare website.

Data presented in this report relate to individual clients who attended treatment services, not individual courses of treatment, unless otherwise stated.

As it is possible for someone to undergo more than one course of treatment in a year this approach gives a more accurate picture of of who using our services.