Jo Daniels EH&S Manager
Introducing Wexford Bus
Types of service operated: ▪ Licenced scheduled services ▪ Contracted services (Local link) ▪ School transport contracts ▪ Private Hire > 100 staff
In house vehicle maintenance
Fleet: 38 coaches & 17 buses
Scheduled Routes Operated: ▪ ▪ ▪ ▪ ▪ ▪ ▪ ▪ ▪
Wexford to Dublin City & Airport (Route 740) Wicklow to Dublin City & Airport (Route 740A) Wexford to Waterford (Route 340) Wexford to Carlow (Route 376) Gorey to Maynooth University (Route NUM11) Wexford Town Drinagh Loop (Route WX1) Wexford Town Clonard Loop (Route WX2) Wexford to Kilmore Quay (Route 390) The Bridge Loop (Route 877)
Our Key Challenges
Providing safe & sustainable public transport that is commercially viable
Maintaining Standards with accelerated business growth
Skills Shortage Professional drivers & HGV Mechanics
Risk Factors- Driving for work, by its nature, presents increased risk Maintenance Activities
Vulnerable Road Users
Collisions Mental Health
Antisocial Behaviour
Safe Driving Behaviour Initiatives Multi-assessment recruitment process
Enhanced modularised driver induction programme
Driving Academy established
Vehicle telematics system
Incident Reporting & Management
Roads kills Online e training
Safer Vehicle Initiatives Vehicle Procurement
Safety Focused Vehicle Procurement Strategy
Development of Technical Services Team’s expertise
Customised Asset Management Software
Inspection, service and preventative maintenance programme
Alignment with our Safety-First Strategy Early adoption of safety technologies
➢ Dynamic steering ➢ Driver Alert System ➢ Improved Field of Vision ➢ Enhanced Front Impact Protection ➢ Forward Collision warning ➢ Emergency braking ➢ Adaptive Cruise Control ➢ Lane keeping support
Route Safety Initiatives Route Risk Assessments
Driver’s Handbook
Conflict Resolution and De-escalation Techniques Training
Seat reservation system and active capacity management
Defined Procedures for Luggage Compartment Operation
Dynamic Risk Assessment of breakdown response
Our Case Study Journey 2016-2019 In-house maintenance team established
Training Team Certified Business ISO 9001:2015 Certified
Vehicle telematics technology introduced
Asset Management Software CCTV system installation HGV Mechanic graduation Phase 1 Alcohol Interlocks
94% measured customer satisfaction
16 Euro VI vehicles purchased
The journey continues…2020 + Child Safeguarding Policy
Route Folders
Driving Academy
Approved CPC training centre
Defibrillator and First Aiders Grey Fleet Driving Policy Accident Investigation Process & training
Roadskills online E learning Manual Handling Train the Trainer
CPC Approved training centre
Driver Handbook Rewiring Tenant Unit
Employee Assistance Programme
Results-Enhancing Passenger, Driver and other road user safety Safety Record: Over the past 5 years, Wexford Bus has safely transported over 3.3 million passengers with only 3 reported Personal Injury claims, demonstrating our commitment to passenger safety.
Customer Satisfaction 2023: In response to the question, "How would you rate Wexford Bus in terms of our commitment to your health and safety?" an impressive 92.5% of the 600 surveyed passengers rated it as excellent or above average.
Accident and Incident Management: In 2022, out of 53,000 services operated, we recorded a total of 43 incidents, which translates to an impressively low incident rate of 0.08%. It's worth noting that these incidents were predominantly minor in nature.
Proactive Measures: Our data-driven approach, leveraging telematics, has enabled us to focus on discipline within 50km speed zones, ensuring safer journeys for our passengers.
Safety Culture: Wexford Bus has fostered a strong safety culture, exemplified by numerous "Good Catch" interventions that have successfully averted potential injury risks.
Results – Competitive Insurance Costs December 2019 the Central Bank issued its first Motor Insurance Report of the National Claims Information Database This graph compares the % change in WB premiums per vehicle compared to personal motor industry data 2013-2018 Industry premiums rose by 62% WB premiums lowered by 37%
Results – Reduced Maintenance Costs ➢Maximum vehicle up time ➢Low breakdown rate ➢Efficiencies attributed to vehicle standardisation and specialised training resulting in faster diagnostics ➢Informed decisions on fleet management, maintenance budgeting and tender submissions ➢20% reduction in capital tied up in parts held in stock
CVRT – First Time Pass Rate
Results – Reduced costs from Driving Initiatives
➢Reduced damage costs ➢Lower fuel cost per vehicle
Results – Process to Learn from Incidents Learning from Industry (5 killer behaviours)
Driving for work Policy
Control Measures trained to drivers during induction
Learning from WB Incident/Accidents (luggage compartments)
Review with driver / Root Cause analysis/ learning identified
Safety Awareness training by WB driving instructor
Results – Positive Culture
Our Staff Lead Improvements
2019 In House Training Team Qualified QQI L6 Training Delivery and Evaluation
2022 428 hours of In Class training delivered
Roadskills online, monthly CPD accredited toolbox talks
Wexford Bus Driving Academy 2022 2023
10 Cat D qualified Heavy-Duty Vehicle (Bus & Coach) 9 qualified Year To Date and 19 in the process 250 hours driver training delivered on the road
Results – We are Prepared We meet our biggest challenges from a position of strength 12th March 2020
COVID 19
✓ Strong H&S leadership from Management Team ✓ Planning well advanced ✓ Active H&S committee and Drivers Forum ✓ Competent training team ✓ Systems based Operations capable of adapting ✓ Team confident in our system
Top Learnings Adaptability & Continuous Improvement (Essential attributes) Watch for Opportunities amid crisis
Long term view
Expertise and resources are available
Next Steps Lead by the Team, any individual can influence change
Redevelopment of Operations Centre
Eliminate more reversing manoeuvres. Segregate fleet and employee vehicles.
Decarbonisation
Continued Fleet Investment
Scope to plan for safe vehicle charging infrastructure.
Thank you for taking this journey with us