Medicaid Enrollees: How to Keep Your Coverage

HHSC needs Medicaid enrollees’ updated information before the state begins redetermining eligibility for millions of Texans.

Written by Julia Mann

• The most important thing you need to do is review and update your information, so it is up-to-date and accurate BEFORE HHSC begins processing your renewal. This will make the process smoother. You can also call 2-1-1 and select option 2 to update your information.

• HHSC is sending renewal packets or requests for information in the mail. Look for these notices – they will be in a yellow envelope. In your account, you can also you can also sign up for electronic alerts and reminders, such as text and email messages, to stay informed about your case.