TRRG Magazine Issue 2 English Version

TRRG MAGAZINE Celebrating 150 years of Terberg success

TERBERG ROSROCA GROUP MAGA ZINE 2019 ENGLISH EDITION

FOREWORD

We are proud to present the second issue of the Terberg RosRoca magazine.

Our ethos of “THINK GLOBAL BUT ACT LOCAL” is demonstrated perfectly as we highlight our vehicles and equipment at work in many different countries and focus on a selection of our growing network of approved dealers.

2019 represents an amazing milestone, Terberg has now

With approximately 75% of our turnover attributable

been in business for 150 years. We have celebrated this

to our manufacturing operations, we want to be sure

anniversary with our employees and customers and

that our processes are world class. Over the last 12

highlights of this celebration are covered in this magazine.

months further investment has optimised work flows and improved production methods at our factories

Furthermore

the

Terberg

Group

has

received

a

in Warwick, Tarrega, IJsselstein and Emstek, to

royal warrant. This was presented at the Dorpshuis

further increase our output capacity and quality.

in Benschop, the Netherlands, by Mr. J.H. Oosters, King’s Commissioner for the Province of Utrecht,

The improvements do not stop at the gates of our

in

the

presence

subsidiaries, we have implemented online process

of

the

municipalities

of

the of

mayors

and

IJsselstein

aldermen

and

Lopik.

initiatives at our approved dealers to ensure that our product quality is consistent the world over.

This is the crown on 150 years of entrepreneurial spirit,

vision

demonstrated

Our family-owned company is driven by innovation,

by our family and all our employees. The royal

one of our core values. Our continuous investment in

warrant

engineering and development is delivering solutions

is

and

perseverance

associated

with

quality

and

trust.

with the best combination of quality and performance.

No one could ever have envisaged that the forge established

by

my

great-grandfather

Johannes

Our design engineers work tirelessly to ensure that our

Bernardus Ter Berg in 1869 would develop into a

solutions evolve and comply with legislation during their

global player with 27 operating companies and 2,700

long life cycle. They also develop innovations, many of

employees in 12 countries. If he was alive today, he

which are collaborative efforts across our European

would have been so proud to see how we have grown!

design centres. Later this year the eCollect, our fully integrated electric RCV, will enter service. With another

We are also pleased to report the successful merger

of our core values being sustainability, the eCollect

between Terberg Leasing and Business Lease earlier in

is our response to the demand for alternative drive

2019 which has further strengthened the foundations

solutions in the rapidly changing automotive industry.

of the Terberg Group in the automotive leasing sector.

I hope that you find the second issue of our magazine Since

the

merger

three

years

ago,

Terberg

interesting and enjoyable - perhaps some of our features

RosRoca Group Limited has seen some impressive

offer a solution for a problem you have. If there is anything

growth to become an even stronger competitor

we can help you with we would love to hear from you, or

within our industry, with over 1,400 employees.

you could simply let us know how you like the magazine.

Godfried Terberg / CEO Terberg RosRoca Group 2

CONTENTS

In this issue Foreword 2 Godfried Terberg

Product Focus 30-33 Discover TRRG’s full vehicle solution for the city of Berlin

Terberg Group’s 150 Year Anniversary 4-9 Celebrating 150 years of Terberg

Supporting South East Asia 34-39 TRRG in South East Asia and a focus on Zenith Engineering

Nordic Solution 10-13 A new TRRG innovation for the Nordic market

Export Market 40-41 TRRG implement online process-quality initiative

Our Denmark dealer 14-17 We speak to Brian Olesen from Phoenix Danmark

Focus on Merkator 42-45 Take a look at our dealer for Russia, Merkator

The EuroMAX Solution 18-19 A closer look at our superb EuroMAX solution

Dennis Eagle Australia 46-47 Our dealer for Australasia and the Elite chassis cab

Our Baltic dealer Alwark 20-21 Take a look at Alwark, our dealer for the Baltic region

TRRG Overview 48-49 An overview of our TRRG managers and subsidiaries

Project Colombia 22-27 See how we are helping to improve waste management

Corporate information 50-53 Distributors Terberg Group Terberg RosRoca Group Companies

Ros Roca in Madrid 28-29 Ros Roca expand their facilities to the capital city

SUBSIDIARY FOCUS

ROS ROCA

SUBSIDIARY FOCUS

Ros R oca’s New Madrid Facility

O built

ur

Spanish

subsidiary

Ros

Roca

has recently invested in a purposefacility

in

response

to

after-sales

business

and

sales

activity

for Madrid and the surrounding areas.

increased

equipment

He said: “We are very pleased to expand

and is now a key manufacturing and

our business into Madrid which will provide

distribution

assistance to cities within a 200km radius.”

has

expanded

its

range

subsidiary

of of

TRRG.

local success and a desire to improve

Ros Roca’s headquarters are based in

their

Tàrrega, in the East of Spain, with another

The

after-sales facility in Rubi, near Barcelona.

entire

refuse collection, waste containers, bin

so

Ros Roca’s long and impressive history

washing equipment and street cleaning.

qualified

after-sales

service

in

Madrid.

Located in Pinto, south of Madrid, the new and

facility close

has

great

proximity

to

transport the

links

increasing

number of Ros Roca vehicles in the area.

It offers 2200m 2 of space with a fully equipped

workshop

to

increase

their

begins business sell

in

1953

was

wood

for

where

established the

the to

company

offer

lifecycle

products

of

waste,

for

the

including

the

profitability by

of

providing

refuse efficient

personnel parts

at

collectors processes,

and

original

great

prices.

and

Pere Petit, Managing Director of Ros Roca

sector.

and a member of the TRRG management

Ros Roca does everything possible to

board, is excited for the new opportunities

ensure that the equipment is giving cost-

the

effective service for as long as possible.”

buy

agricultural

“Service and maintenance directly effects

spare

family-run

Skip forward to present day and Ros Roca

purpose-built

facility

will

bring.

This magazine is a publication of Terberg RosRoca Group Limited COPYRIGHT:

Text and photographs

The purpose-built Madrid facility has a total space of 2200m2, a fully equipped 1750m2 workshop with two 10 tonne crane bridges and 450m2 of office space. By building the facility, Ros Roca has created over 10 new jobs and the new team there will offer an improved repair, spare parts and maintenance service not just to Madrid but within a 200km radius.

Olympus OmniMAX

28

may only be reproduced with permission from the Marketing Department of Terberg RosRoca Group.

R OYA L T E R B E R G G R O U P

ROYAL TERBERG GROUP

Terberg Group 150 Year Anniversary

2019

TBC

Front cover: Brandenburg Gate, Berlin

3 4

5

R OYA L T E R B E R G G R O U P

ROYAL TERBERG GROUP

Terberg Group 150 Year Anniversary TBC

4

5

R OYA L T E R B E R G G R O U P

Royal Terberg Group 150 years 1869 - 2019

6

ROYAL TERBERG GROUP

O

ur great-grandfather Johannes Bernardus

over the years. The merger of Terberg Leasing

and challenging times, and they provide the

Ter Berg opened a village forge in

and Business Lease earlier this year further

foundations for the family business we are today.

Benschop in 1869. Before and during the Second

reinforced the foundations of the Terberg Group.

World War he mostly worked for farmers in

The automotive industry is changing rapidly.

the area. After the war he started converting

We now export to over 100 countries and our

Electric mobility, connectivity, shared mobility

American army vehicles and in that period, the

revenue is approximately EUR 950 million.

and autonomous vehicles are just some of the

third generation of the Terberg family created the foundations for the current business.

trends we have to deal with in the next few years.

We are very proud of this, and therefore

We will respond to them effectively, with high–

would like to thank the family, all past

quality solutions driven by our core values. They

Now, in 2019, Terberg has been in business for

and current employees and anyone else

provide added value which distinguishes us from

150 years. We have developed into a holding

who

the competition and help ensure our continuity.

has

contributed

to

our

business.

company with 28 operating companies, over 2,700 employees and subsidiaries in 12 countries.

Only by continuously focusing on our core values

The

Terberg

history

provides

both

the

were we able to develop our company. Our

basis for what we are now, and for our

The majority shareholding in RosRoca in

entrepreneurial spirit is essential, along with a

future. A future which we face confidently.

Spain which the Terberg Group acquired

strong customer focus and we can only continue

in 2016 resulted in a significant increase

to exist if we innovate. Our business constantly

Royal Terberg Group B.V.

in revenue and the number of employees.

has to adjust to changing circumstances. Quality

George J.M. Terberg

and sustainability are values rooted firmly in

Chairman of the Board of Management

In 2017 Terberg Group was selected as winner

our thinking, and integrity is essential to being

of the Dutch Family Business of the Year Award

the reliable business partner we aim to be. We

Godfried Terberg

which amply recognised the hard work done

have stuck to these core values in both the good

Deputy Chairman of the Board of Management

7

R OYA L T E R B E R G G R O U P

Terberg Group proudly receives Royal Warrant

ROYAL TERBERG GROUP

In addition to celebrating 150 years of

Commissioner for the Province of Utrecht,

success,

Terberg

Group

in the presence of the mayors and aldermen

a

Warrant

of

Royal

the

Royal

House

has

received

Appointment

of

the

from

of the municipalities of IJsselstein and Lopik.

Netherlands.

George Terberg, Chairman of the Board

The Royal Warrant serves as an important

of

recognition of the Terberg Group’s success

the crown on the work associated with

and

150 years of the entrepreneurial spirit,

business

longevity.

Terberg

Group

Management,

commented:

“This

is

is proud to announce that it will now

vision

be known as the Royal Terberg Group.

by our family and all our employees. The

and

perseverance

demonstrated

Royal Warrant is associated with quality

8

The warrant was presented at the Dorpshuis

and trust, we are extremely proud and

in Benschop by Mr. J.H. Oosters, King’s

incredibly delighted with this recognition.”

From left to right: Bert Terberg, P.A.C Terberg , George Terberg, Commissioner of the King Mr Oosters and Godfried Terberg.

9

EUROPE

10

NORDIC SOLUTION

PRODUCT FOCUS

NORDIC SOLUTION

T

he

Scandinavian

market

offers

waste several

and

recycling

challenges

for

manufacturers of collection equipment because of its unique approach to waste management.

Such a challenge, combined with Terberg RosRoca Group’s

(TRRG’s)

continuing

commitment

to

satisfy customer demand has driven a new product development; an innovative and efficient waste collection system built to handle specialised, split compartment containers

that

are

used

around

Scandinavia.

11

NORDIC SOLUTION

EUROPE

I

n

Scandinavia,

it

is

PRODUCT FOCUS

increasingly

offering two separate compaction bodies and

Of course, the Nordic solution will handle

common for two-wheel (240 and

tailgates on one chassis to ensure there is no

and empty single compartment EN840-

370 litre) and four wheel (660 litre)

cross-contamination between waste streams.

1 containers from 80 to 360 litres and

containers,

This

is

EN840-2 containers from 500 to 770 litres.

around Europe, to be modified to

designed to align with many Scandinavian

In practice, Nordic works very effectively and

include a separation plate to allow

municipal waste strategies; for example,

efficiently for mixed container rounds whilst

them to store, and maintain the

in Sweden, only one per cent of household

also being able to accept bulky waste that can

separation of two material streams.

waste is sent to landfill and incineration

be hand loaded into the tailgate hoppers by

generates energy from nearly 50 per cent

lowering the powered refuse guide plates.

which

are

dominant

The permutation of container size and separation

plate

positions

significant

challenge

provided

specialised

container

system

of its Municipal Solid Waste (MSW).

Brian Olesen from Phoenix Danmark said:

a

design

In the Nordic application, the RCV tailgate

“We found it extremely beneficial, and

team when developing a collection solution

receives various modifications that include

enjoyable to be part of project Nordic.

to

each

an integral, moveable separation plate, a

container whilst eliminating material cross-

set of folding foot-boards and handles with

“The end result will give great success in

contamination during collection and transport.

powered deployment, side viewing windows

Denmark for PDK but also around Scandinavia

and an integral bin catcher for each body split.

for TRRG. With the new Nordic and

efficiently

handle

to

TRRG’s

and

empty

EuroTRADE WLS solutions, we are perfectly

Instinct and experience indicated that an integrated body and bin lift system solution

The bin lifting system provided much more

placed with two superb products that answer

was the answer and project Nordic was born,

of a challenge and therefore was designed

the collection requirements of our customers.”

a collaborative effort from TRRG subsidiaries

from scratch to be able to provide the perfect

Ros Roca, Dennis Eagle and Terberg Machines.

solution for the Scandinavian split containers.

Ron Dammers, Export Area Sales Manager

Nordic

is

for Scandinavia: “Project Nordic is critical to

single

chair

our success and growth in the Scandinavian

both

configured

RCV

bin

lift body

with systems

twin

and

to

feed

compartments.

markets, we had a huge challenge to overcome and we knew that the success would depend

For split 660 litre containers it is possible

greatly on listening to end users and operators.

to synchronise the operation of both lifts as the container straddles both chairs with

“We were pleased to secure the valued

its split compartments aligned with each

experience and knowledge of our Danish

RCV body compartment during discharge.

dealer Phoenix Danmark, Brian Olesen and his team for product development and field trials.”

For split two wheel containers the single chair bin lift is employed and together with the

With two material streams being collected,

operation of the moveable separation plate on

the obvious choice for the RCV body was

the tailgate ensure that both material streams

TRRG’s Olympus Twin Pack, a superb solution

are collected separately in the RCV body.

12

13

EUROPE

PHOENIX DANMARK

DEALER FOCUS

Phoenix Danmark DENMARK

O

perating since 1990, Phoenix Danmark (PDK) is TRRG’s dealer for the Scandinavian market, providing a whole host of solutions for the ever-changing demands. We spoke to Brian Olesen, Managing Director of PDK about the challenges he has faced, as well as the exciting future the company has in store.

CAN YOU TELL US A BIT ABOUT PDK AND

same time, I was appointed as Managing

support the local community and we

HOW YOU STARTED IN THE INDUSTRY?

Director

always strive to employ at two to four

for

PDK

and

responsible

for all sales and production activity.

apprentices

on

three

operates

with

year

schemes.

I began my career in the waste industry

The Dennis Eagle and Ros Roca products

in 1987, selling Dennis Eagle product for

remained at the forefront of our sales

PDK

three years until 1990 when I joined a

activity

integrity

company that was eventually established

strong working relationships with the

TRRG and we do our best to employ

as Phoenix Danmark (PDK) in 1994. In

businesses

and retain those that fit with our family.

and in

we

continued

Warwick

and

to

forge

Tàrrega.

that

echoes

honesty the

and

values

of

1997, we moved to the town of Brøndby to better serve the Copenhagen area.

When PDK was founded, we had only three

WHAT

members of staff and now we have a 15

PROVIDE TO THE DANISH MARKET?

In 2002, PDK came under the ownership

strong

multi-skilled

of

growth

was

the

Henrik

Tofting

company,

this

an

thanks

increased

to

market

PRODUCTS

DO

YOU

This our

Since the TRRG merger, we have been able

enhanced investment into our business

sales

share

to introduce the TRRG bin lifts into the

allowing for further expansion. At the

in Scandinavia which also allows us to

market as well as the front and side loaders

14

and

possible

workforce.

TRRG

15

EUROPE

PHOENIX DANMARK EuroTRADE handles skips effortlessly

16

which have all been very well received.

and field trials for the EuroTRADE WLS

AND FOR THE FUTURE?

Our future success and growth relies on

(Winch, Lock and Shake) solution, this

I look forward to further collaboration

being able to offer the right product for

product will allow us to offer an answer

with TRRG. We already benefit from this

every application so having the complete

to

collection

partnership but I believe dealers such

TRRG product range at our disposal

rounds that require the emptying of

as ourselves will be on the receiving

together with the excellent after-sales

large skips up to 18 cubic metres along

end of some amazing new products in

support that comes with it is important to us.

with two and four wheeled containers.

the

typical

Scandinavian

future

along

with

improvements

in technical support and parts supply.

We value our status as an approved

Being able to offer these larger vehicles

TRRG dealer which has given us an

with high tailgate capacities is what really

I’m also excited to see how the service

incredible position in the Danish waste

gives PDK a competitive advantage in our

and maintenance side of the waste and

management market and a significant

markets; the products improve efficiency

recycling

advantage

and improve uptime, both advantages

increased use of technology such as plug

that we can pass onto our customers.

and play, CANBus systems and the Internet

over

our

competition.

DO YOU HAVE ANY EXCITING PROJECTS COMING UP OVER THE NEXT YEAR?

industry

is

evolving

with

of Things, allowing remote diagnostics WHAT OTHER PRODUCTS DO YOU

and repairs for collection equipment.

OFFER? We

have

recently

been

involved

in successful field trials for the brand

Thanks to our skilled workforce, we

new

are able to develop ‘one-off’ custom

Nordic

Solution

by

TRRG.

a

concept conceived after we identified

vehicles.

a

created a special low headroom waste

potential

gap

in

the

market.

For

instance,

we

recently

collection vehicle that can enter underImportantly, the Nordic solution would

ground parking and waste storage areas

not have been possible prior to the

for domestic bin collections to reduce the

TRRG

need for residents living in the flats above

merger

required RCV bin

close

as

development

collaboration

manufacturer lift

the

experts

Ros Terberg

between

Roca

to have to move containers elsewhere.

and

This product is proving very favourable

Machines..

among new municipalities where parking and waste stations are below ground.

The Nordic solution meets Scandinavian collection

and

Also,

I’m proud to have been instrumental in

paper

its development. We’re very confident

to

of

and

its

requirements

success

in

the

perfectly

coming

years.

now,

since

1992,

shredding safely

have

produced

machines

designed

dispose

confidential we

we

of

personal

documents

manufacture

vehicle

and bodies

Whilst working with Nordic, we also

that include these machines to enable

worked with TRRG during the development

shredding

services

on

the

TRRG’s new EuroTRADE binlift

move.

17

EUROPE

EUROMAX

PRODUCT FOCUS

I

ntroducing our Olympus EuroMAX, a superb

spillage guards ensure a clean operation and the

integrated collection solution offering low

unique Terberg lift geometry assures collision

entry height and the ability to handle a wide

free operation regardless of container size.

range of domestic and commercial containers.

The cleverly designed lid catcher mechanism The robust bin lift system is configured with

is

our innovative EN12574-1 Eurotainer pick up

both

arms to impressively handle large 2.5 to 5 cubic

external to the tailgate to prevent damage.

metre

containers

weighing

up

compatible lid

and

with bin

all

containers

catcher

whilst

cylinders

are

to 2000kg.

Our best-selling Olympus compaction body offers

The Olympus EuroMAX comes with a host of

a keel shaped floor and liquid sump for efficient

fantastic features and efficiency saving benefits

drainage. Compaction press times are impressively

including a low rave rail and full width hydraulically

fast, even with Eurotainer loads and the smooth

lowered hopper plate facilitates the safe and

lines of the ejector plate ensure a quick discharge

easy collection of loose bags and bulky items.

whilst the in-cab display and control unit gives the driver a important information and access

The

roof

mounted

hopper

cylinders

and

to functions. Discharging of the compaction

one piece body-to-hopper seal significantly

body is effortless from the safety of the cab.

reduce the risk of damage during emptying.

Since The process

EuroMAX steps

lift for

requires emptying

minimal containers,

its

EuroMAX

launch has

in

proven

2015,

the

itself

as

Olympus a

partner for waste collections across Europe.

Olympus EuroMAX solution outside Terberg Matec Nederland

18

reliable

19

EUROPE

B A LT I C R E G I O N

Our Baltic Connection 20

DEALER FOCUS

W

ith facilities based in Lithuania, Latvia and Estonia, our dealer Alwark provides total coverage for TRRG in the Baltics with over ten years’ experience in supplying industrial equipment.

Appointed in early 2018, Alwark have proven experience of the TRRG RCV body and bin lift product range, supplying multiple units that have positively

influenced

their

clients

operations.

Alwark’s headquarters is based in the capital city of Vilnius, in the South East area of Lithuania, they also operate a total of five facilities with workshops and a fleet of 30 service engineer vans to provide spare parts and maintenance to the TRRG units provided by Alwark in the Baltics.

Thomas Samulionis, Head of Sales at Alwark is delighted with how the TRRG partnership has evolved and the benefits they can pass on to their customers.

He said: “We have seen the effectiveness of automation in the waste industry and our clients have an increasing desire for such vehicles. They appreciate

the

improvement

and

productivity

the

Terberg

lift

brings

“We more

are

efficient

to

products

OmniMAX to

looking

TRRG

fleets

that

in

products

provide waste

into

them

such

automatic

collection forward

efficiencies

to

as bin

operations.” commissioning

our with

collection

customers’ the

most

solutions.

I can say with certainty that the Baltic market absolutely wants automatic bin lifts systems and love the range offered by TRRG and Alwark.”

Olympus OmniMAX outside Alwark’s offices in Lithuania

21

SOUTH AMERICA

22

COLOMBIA

PRODUCT FOCUS

I

n a pioneering venture for TRRG, five Speedline SCOPE CWS sideloader vehicles and 1,300 sideloader containers went into operation in Colombia earlier this year. The project is a first in Latin America for

TRRG and the first joint venture between subsidiaries HS Fahrzeugbau in Germany & Ros Roca in Spain.

The project also represents HS Fahrzeugbau’s first complete vehicle solution delivered outside of Europe.

The project is helping the city in its effort to employ a better, more sanitary waste collection system where BogotĂĄ residents can now dispose of waste into large volume 2.2 cubic metre containers that are collected regularly by the sideloading vehicles.

23

SOUTH AMERICA

24

COLOMBIA

This new operation will provide a much-improved process compared to the old method of collecting waste from the streets using open-back vehicles, a practice that presented laborious

and

unsanitary

conditions

for

crew

members

TRRG’s Sales Manager for Latin America, Ana Alcerro played an important role in making this project possible. She said: “It’s significant that the collection system is not just for the wealthy Bogotanos, but collections will also operate in deprived areas where poverty is rife, we’re proud of the opportunity to help show these communities that their health and well-being is important too.

“Of course, there is some education necessary but LIME is working with the local government to ensure that all stakeholders are on board and use the new waste systems.

“This project has underlined the clear benefits of the TRRG merger creating a larger group that can tap into a diverse product range and how that helps provide solutions together, in this case, a solution in a region where it is absolutely necessary.”

The super-efficient Speedline SCOPE CWS vehicles were manufactured

at

HS

Fahrzeugbau’s

facility

in

Emstek,

Germany and shipped over to Colombia in December 2018 and are now fully operational across the city collecting containers manufactured in Tàrrega, Spain, by Ros Roca.

When specifying the project requirements, LIME explained the logistical challenges they face, some of which are unique to Bogotá. Thanks to the diverse range of solutions available within TRRG, a solution was relatively simple to determine.

The Speedline SCOPE was the obvious choice for LIME as the advanced lifting system is not only developed to handle Ros Roca’s large 2.2 cubic metre containers, it can also deal with the high kerbs often found in Colombia. This allows safer control from within the comfort of the cab making the collection and emptying of sideloader containers extremely efficient.

The CWS bodies for the Speedline SCOPE vehicles provides a perfect solution by separating the processes of collection and disposal thanks to a removable body system, meaning that the dedicated collection vehicle can de-mount a full waste body and continue the collection rounds with an empty body, whilst a less specialised vehicle can transport one or more full bodies to landfill for emptying thereby increasing efficiencies and minimising non-productive time of the collection vehicle.

25

SOUTH AMERICA

COLOMBIA

The geography of Bogotá provided a unique challenge, the city is very long and narrow, meaning that there is considerable distance

between

the

collection

areas

in the North and the Southern landfill sites, a long and tedious journey taking hours due to limited road infrastructure.

With Bogotá landfill sites so far removed from the collection areas, it makes little financial sense to have a collection vehicle travelling be

this

employed

Martijn

journey

when

collecting

Bruggeman,

it

could

more

waste.

manager

of

HS

Fahzreugbau,

worked

closely

with

Ana

on

project

and

is

Alcerro

delighted

by

the the

outcome.

He said: “With TRRG now present in Latin America I am pleased that we were able assist in growing the group business in this area whilst also being able to showcase our innovative Speedline SCOPE CWS to help provide a better waste management system

and

improve

living

standards.

“We are proud to be working in Colombia’s capital

with

such

a

great

project”

With such a successful blueprint for modern urban waste collection now available in Latin America, TRRG are confident of further growth in the market as the decision makers from other cities become

aware of the

tangible benefits that our solutions can offer.

The Speedline changeable body system (CWS) allows quick and safe mounting and de-mounting of vehicle bodies to overcome logistical headaches where material processing or landfill facilities are located far from collection areas.

26

PRODUCT FOCUS

27

SUBSIDIARY FOCUS

ROS ROCA

SUBSIDIARY FOCUS

Ros R oca’s New Madrid Facility

O

ur Spanish subsidiary Ros Roca has

after-sales

recently

for Madrid and the surrounding areas.

invested

in

a

purpose-

business

and

sales

activity

built facility in response to increased local success and a desire to improve

Ros Roca’s headquarters are based in

their

Tàrrega, in the East of Spain, with another

after-sales

service

in

Madrid.

after-sales facility in Rubí, near Barcelona.

Located in Pinto, south of Madrid, the new facility has great transport links

Ros Roca’s long and impressive history

and close proximity to the increasing

begins

number of Ros Roca vehicles in the area.

business

It offers 2200m 2 of space with a fully equipped

Olympus OmniMAX

28

workshop

to

increase

their

in 1953 was

where

the

established

to

family-run buy

and

sell wood for the agricultural sector.

Skip forward to present day and Ros Roca

has expanded its range of equipment

He said: “We are very pleased to expand

and is now a key manufacturing and

our business into Madrid which will provide

distribution

assistance to cities within a 200km radius.”

The

company

entire

subsidiary offer

lifecycle

of

of

TRRG.

products waste,

for

the

including

refuse collection, waste containers, bin

“I

believe

directly of

waste

service

and

effects

the

and

recycling

maintenance profitability collectors.

washing equipment and street cleaning.

By providing efficient processes, qualified Pere Petit, Managing Director of Ros Roca

personnel and original spare parts at great

and a member of the TRRG management

prices Ros Roca does everything possible to

board, is excited for the new opportunities

ensure that the equipment provided gives a

the

cost-effective service for as long as possible”

purpose-built

facility

will

bring.

The purpose-built Madrid facility has a total space of 2200m2, a fully equipped 1750m2 workshop with two 10 tonne crane bridges and 450m2 of office space. By building the facility, Ros Roca has created over 10 new jobs and the new team there will offer an improved repair, spare parts and maintenance service not just to Madrid but within a 200km radius.

EUROPE

BERLIN

“WE LOOK FORWARD TO MANY YEARS OF SERVICE WITH THE OLYMPUS OMNIDEKA.”

30

Olympus body and OmniDEKA binlift

31

BERLIN

EUROPE

PRODUCT FOCUS

T

he capital city of Germany, Berlin, holds a population of over 3.5 million people, producing around 1.3 million tonnes of waste each year, a large scale, modern municipal collection operation that Terberg RosRoca Group is proud to be involved with.

In January 2019, our German subsidiary, HS Fahrzeugbau (HS) based in the municipality of Emstek, delivered 51 OmniDEKA automatic highlevel bin lifts and 12 Olympus rear loaders to Berliner Städtereinigung AöR (BSR), Germany’s largest municipal cleaning company.

BSR are regarded as one of the innovation drivers in Germany’s waste collection industry and exclusively collect the separated domestic waste of Berlin’s two million households using a fleet of 400 RCVs and 1,500 employees to empty 480,000 bins around Berlin.

Such a large volume of containers requires an efficient and reliable solution for collection and a landmark contract sees a Terberg bin lift being chosen in Berlin for the first time.

Dr.

Thomas

Klöckner,

Communications

Officer

for

BSR said: “The vehicles supplied by HS have been well received

by

our

crew

members

and

to

make

efficient

collections

enable

BSR

“We’re

pleased

to

meet

our

that

the

hard

requirements

fleet

work

with

a

managers across

performed quality

Berlin. by

and

and

HS

reliable

solution has proven worthwhile and we look forward too many

years

of

service

with

the

Olympus

OmniDEKA.”

The collection vehicles are based on a narrow track chassis to make manoeuvring around Berlin’s tight city streets easier. Additionally, they significantly reduce the risk of collision damage, something that BSR have experienced when employing standard width vehicles.

HS’ determination, professionalism and TRRG’s product quality won BSR’s approval during demonstrations and a two-year lease of two narrow

track

Olympus

OmniDEKA

vehicles.

The

OmniDEKA made a lasting impression on BSR, so much so that a further 12 were added to the original requirement.

Martijn Bruggeman, Managing Director of HS is delighted to be working with

with

complete

BSR

in

TRRG

Berlin

and

vehicles

to

and

be bin

supplying lift

them

solutions.

He said: “We are extremely pleased to be working with BSR and we look forward to working with them in the future.”

32

Olympus body and OmniDEKA binlift

33

SOUTH EAST ASIA

South East Asia

34

O

ur export operations continue to experience significant growth and the South East Asia region is no exception.

To ensure that our customers in all regions have the same experience as they would buying from one of our European TRRG subsidiaries, we continue to invest in and support our network of dealers with resource, expertise and online initiatives.

35

SOUTH EAST ASIA

ZENITH ENGINEERING

I

ntroducing Zenith Engineering, our approved dealer for Singapore, chosen for its long-standing experience and capability.

First established in 1972 as a logging truck and trailer manufacturer for the Malaysian timber industry, Zenith have diversified over the years to serve many industry segments in response to local demand.

With support from Terberg RosRoca Group’s (TRRG) export department, Zenith is proud to become the first dealer in the ASEAN region to build five dual compartment Olympus TwinPack refuse collection vehicles.

36

DEALER FOCUS

ZENITH ENGINEERING SINGAPORE

37

SOUTH EAST ASIA

ZENITH ENGINEERING

DEALER FOCUS

ZENITH ENGINEERING SINGAPORE

Left to right: V. Karthikeyan, Shawn Lee, Beh Chua Hock and Thein Aung, all from Zenith Engineering. Jeremy & Simon and WS Tay and Jerome Ang also from Zenith

38

All going

five to

contractor 800

of

these

public 800

Super

are

complete the three subsequent vehicles to

expand into the Malaysian market and

collection

the same, TRRG-approved high standard.

increase

Singapore.

Jeremy is very satisfied with the outcome

the company employs over 70 people

of the export project and the reaction

and enjoys domestic and export success.

waste

Super

has

vehicles

been

in

using

TRRG’s

production

capability.

Today,

from the team at Zenith Engineering.

rear end loader for many years before

Jerome

Ang,

Project

He said: “As the time came for us to

Manager

collection offered by the TwinPack variant.

return home to the UK, I was confident

very

we had equipped Zeniths’ team with the

and the support received from TRRG.

knowledge

both narrow and wide track, offering volumes of 13 to 27m 3 along with body

building

split options of 65/35 or 50/50. The

within

to

and

the

our

knowhow

remainder

exacting our

own

to

of

pleased

Zenith

and

recognising the benefits of the split stream

The Olympus TwinPack is available in

for

Sales with

the

Engineering new

is

vehicles

continue fleet,

Jerome said: “800 Super were looking for a

enforced

dependable supplier for a dual compartment

plants.

system to assist with their latest contract

the

standards manufacturing

innovative design enables users to collect

of

split

stream

waste

collection

in

two different waste streams at the same

“Feedback from Zenith and 800-Super so

time whilst avoiding cross-contamination

far has been positive; I’ve recently visited

and

payload. 800 3 Super selected three 21m and two 15m 3

Singapore and spoken with operatives,

“The high quality TRRG product combined

fleet managers and witnessed a collection

with the reliable, local engineering support

versions, both in a 65/35 split configuration.

round,

performing

from Zenith Engineering make the Olympus

expectations

TwinPack the perfect choice for our customer

ensuring

maximum

well

the

and

equipment

exceeding

is

their

Pasir Ris, Bedok Sector in Singapore.

Jeremy Boanson-James, Export Technical

as

whilst

to improve productivity and provide an

Manager for TRRG and Simon Wallace,

attracting interest with other contractors.”

overall, more efficient collection round.”

intensive four weeks at Zenith assisting the

Zenith,

facility

Zenith Engineering has so far provided over 50

manufacture of the first two vehicles whilst

2000, which spans five acres in Selangor,

TRRG units to the Singapore market this year

also training the team at Zenith to confidently

Malaysia,

and is looking forward to more in the future.

a

product

and

a

concept,

Technical Trainer for Dennis Eagle, spent an who

constructed

was

built

their

specifically

to

39

EXPORT MARKET

TRRG PDI SYSTEM

TRRG Invest in Online Process-Quality Initiative EXPORT PROCESS IMPROVEMENT

T

he last year has seen TRRG’s export team working hard to develop and embed an online

process quality initiative into the manufacturing processes of our global network of dealers.

One key objective was to implement a PreDelivery Inspection (PDI) system commensurate with TRRG’s manufacturing sites across Europe, the aim from the outset being to ensure that the customer experience is the same regardless of where a client procures a TRRG product and that the build quality at our dealers is identical to that of a TRRG subsidiary built product.

The initiative doesn’t just encompass the PDI process, it also includes an online warranty registration and warranty claims process. With multi-device compatibility, the system can be used across mobile, tablet and desktop devices and

protects

against

errors,

ensuring

that

any repair or parts are correct for the equipment.

Jeremy

Boanson-James,

Export

Manager

for

been

TRRG

has

Technical leading

the

charge to implement the initiative at all dealers and

has

so

far

received

a

great

reaction.

He said: “I’ve been visiting our dealers and assisting with training to help employ the system for all TRRG vehicles leaving its production lines.”

40

TECHNOLOGY & INNOVATION

“All dealer staff have been very welcoming

“The support we receive from TRRG and the

of the system and have been excited to

systems they have helped us implement are

introduce it into their production process.”

a superb enhancement to our manufacturing process. We feel more confident in the product

“Thanks

to

the

design

of

the

system,

quality of what we produce locally for TRRG

admin and workshop staff can complete

clients and look forward to continued success” service

forms whilst walking around the vehicle.

information,

software,

process

In line with TRRG’s continuous improvement

control measures and welding instructions

“The system is a vast improvement for our

ethos, Jeremy Boanson-James visits each dealer

are

export

records

three to four times per year and ensures they

We’re proud to offer this complete service to

and imagery in one system for vehicles

are equipped with everything they require

ensure that our dealers feel fully supported

starting

to build TRRG product, backed up by office

and

integral

based support via email, skype and telephone.

this

full

by

our

operations

as

operation

it

collates

around

the

globe.!

The first dealer to receive training for our new system was Excel Industries in Dubai,

Where long term visits are requested or

with the help of the

necessary

aligned

with

to

the

factory growing

our

our

support export

subsidiaries.

global is

team,

guaranteed department.

spend

With the forecast for our dealer network

department at Ros Roca, Spain who was

up to a month living and breathing the

to build over 280 units over the next 24

able to offer an invaluable insight into

manufacturing

months, our online process quality initiative

the

We

processes

at

Process Engineering

our

Spanish

facility.

Pierangelo Marfella from Excel Industries said:

as

our

ensure work

export

team

process that

at

critical

instructions,

may a

dealers. such

will help ensure that our global customers

tooling,

have a positive TRRG dealer experience.

elements

specialist

Derek Flynn (left), TRRG Regional Director - Middle East & Asia and Jeremy Boanson-James (right), TRRG Export Technical Manager

41

DEALER FOCUS

RUSSIA

DEALER FOCUS

MERKATOR RUSSIA

42

I

ntroducing Merkator, our approved dealer for Russia, renowned in the market not only for great service but for their adorning their demonstration vehicles with distinctive black spots, resembling the ladybird branding that you’ll also find in their logo.

and servicing vehicles and equipment for

investments of more than 10 million euros

road

funded the development of their main

construction,

maintenance,

street

cleaning and waste collection, supplying

production

over 12,000 pieces of equipment in that time.

73,000 square metres with 11,000 square

in

Kaluga

covering

metres of space and another 9,000 planned.

Such capability and experience made them an obvious fit and they were originally

The company’s headquarters are based

appointed

in

in Moscow but they have also developed

as

The company was founded in 1998 and

2010,

since

since then have built themselves a strong

units

to

a

Ros

Roca

dealer

providing

over

90

TRRG

a network of strategically located service

since

2010.

centres

the

market

presence in the Russian market through design, manufacturing, adapting, supplying

facility

that

include

St.

Petersburg,

Krasnodar and Kazan in the West and In 2014, combined Russian and foreign

Yuzhno-Sakhalinsk

in

the

South-East.

43

RUSSIA

DEALER FOCUS

This network of service facilities serves to underpin

Merkator’s

promotion

of

the

TRRG Olympus RCV body in the Russian market where its build quality, efficiency and

performance

are

quickly

becoming

recognised in a market that has traditionally favoured With

lower

assistance

specification from

equipment.

Merkator,

it

seems

that perceptions are changing and having seen the Olympus product as first hand, the

Russian

market

are

recognising

that

the basic solution is not always the best.

The Russian market place a value on the Olympus they

give

solution

but

high

regard

so to

do the

Merkator, Olympus

product standardisation and the appreciate benefits that offers to their service centres.

Alexey Cherepanov, Head of Development at Merkator, said: “The standardisation and technology used in the Olympus products is wellreceived in Russia, we find that any problems can be diagnosed quickly. The technology, together with training from TRRG enables to engineers to understand the product inside out and therefore we can offer better servicing and repairs within our developed network of service centres.

“As a partner with TRRG, we are proud to be able to offer our customers a reliable solution

44

with

very

high-quality

products.”

DEALER FOCUS

45

AUSTRALIA

DENNIS EAGLE

I

DEALER FOCUS

n 2009, TRRG’s UK subsidiary Dennis

most popular, usually mounted with a side

Eagle initiated a development project with

loading body for one-man kerbside collections.

Western Star Trucks, based in Australia,

The low-entry ‘walk through’ Elite 2 cab

to offer the Elite 2 chassis to the Australian

combined

market. Now, 10 years on Dennis Eagle

setup

Australia is an approved dealer for TRRG

vehicle control from both sides of the cab.

with

allows

a

dual

effortless

steering

wheel

switching

of

providing the Elite 2 chassis specially modified to meet the particular requirements

Typically, longer distance driving is performed

of the Australian and New Zealand markets.

from the usual right hand side but once in collection areas the operator walks through

Dennis Eagle Australia

Penske Commercial Vehicles, distributor for

AUSTRALIA

Western Star in Australia and New Zealand, is the holding company of Dennis Eagle Australia. Much like the UK and Europe, the majority of their customers are private sector as around 60% of councils contract out waste collection to corporate waste partners.

Dennis Eagle Australia offer 6x4 dual control and a range of right hand drive Elite 2 chassis cabs but it is the dual control configuration that has proven

46

the cab. This left hand side position gives

for the TRRG products that mirror other

much better container visibility and allows

group operations around the world. With

for precision driving combined with use of

Dennis Eagle Australia, and the continued

the side lift arm controls to empty containers.

support from TRRG, we are able to enhance our

diversified

transportation

services.�

Shannon Mair from Penske commented on

Penske has an extensive national support

the Dennis Eagle range for Australia and

network

how it has positively affected the company.

dealer locations and over 900 employees,

He said: “We have a strong entrepreneurial

including 300 technicians that are critical

spirit, ambition for growth and enthusiasm

to

of

success

90

in

branches

the

and

large

authorised

geographical

footprints of Australia and New Zealand.

47

TRRG SUBSIDIARY MANAGEMENT

TR RG

Marco Overbeek Terberg Machines

S U B S I D I A RY

NETHERLANDS

M ANAG E M E NT

Established in 1974 and responsible for the design and manufacture of our bin lift systems and weighing & identification technology.

Sonia Santos Resitul

Piotr Pawlowski Terberg Matec Polska

PORTUGAL

POLAND

Established in 2005, with a fully optimised parts warehouse and repair

Operating in a key, growing market, our subsidiary in Poland

workshop, Resitul delivers a great service to the Portuguese market.

continues to experience strong growth and an increased market share.

Rob Colby Terberg Matec UK

Will Marzano Terberg Matec UK

UNITED KINGDOM

UNITED KINGDOM

UK operation supplying Terberg Bin Lift equipment, Terberg

Our UK design and manufacturing centre for a range of specialist

Dynamic Weighing & ID solutions and a full after-sales support.

dry recyclable and organic waste collection vehicle bodies.

Our

Dutch

respective RCVs,

48

bin

and

markets lift

Mark Senders Teberg Matec Nederland & Terberg Matec Belgium

Martijn Bruggemann HS Fahrzeugbau

NETHERLANDS & BELGIUM

GERMANY

Belgian with

systems

rear, and

companies side street

and

serve front

cleaning

their

Combining more than 100 years’ experience, HS is a specialist

loading

manufacturer of side, front and rear loading RCVS and binlifts.

technology.

TRRG SUBSIDIARY MANAGEMENT

Kevin Else Dennis Eagle

Pere Petit Ros Roca

UNITED KINGDOM

SPAIN

A trusted manufacturer of precision-made vehicles since 1907,

Offers a range of rear, side & front loaders, bin lifts, bin wash systems,

providing TRRG with a pioneering range of vehicle chassis and RCVs.

sweepers, water tankers & sprinklers with over 65 years of experience.

Thibaut Robin Eurovoirie

Mike Molsworth Dennis Eagle Inc

FRANCE

USA

Supplying street cleaning solutions for over 40 years and now

A wholly owned subsidiary, offering a USA specific, low entry,

strengthened by a host of TRRG products it provides to France.

high visibility Dennis Eagle chassis cab to the American market.

The TRRG Management Board, left to right: Mike Molesworth, Thibaut Robin, Hans Geerts, Godfried Terberg, Tim Conlon, Kevin Else & Pere Petit

49

C O R P O R AT E I N F O R M AT I O N DISTRIBUTORS

EUROPE Croatia Autobus d.o.o.

Zagreb autobus.hr Cyprus SHF Trading Co Ltd Cyprus shf.com.cy Czech Republic Hanes s.r.o.

Prague hanes.cz Denmark Phoenix Danmark A/S Brøndby phoenixdanmark.dk Estonia Alwark OÜ Tallinn alwark.ee Hungary Unikomtech Kozármisleny unikomtechgep.hu Isle of Man Outdoor Power & Plant Union Mills opandp.com

Slovakia Hanes Slovakia s.r.o.

Trnava hanes-slovakia.sk

Thailand Terberg Tractors Malaysia Sdn Bhd Selangor 47100 simedarbyindustrial.com

Switzerland David Wiederkehr AG Zofingen dw-fzbau.ch

Vietnam Tien Ngoc Company Thoi An Ward www.tienngoc.com.vn

AFRICA

AUSTRALASIA

Algeria Sarl Saldae Trucks Equipments Bejaia saldae-trucks.com

Australia Dennis Eagle Australia Wacom dennis-eagle.com.au

South Africa TFM Holdings Olifantsfontein tfm.co.za

New Zealand Dennis Eagle Australia Wacom dennis-eagle.com.au

MIDDLE EAST

CANADA

Oman Excel Industry Co. LLC Ajman excel-uae.com

Canada Dennis Eagle Inc Sarasota, Florida www.dennis-eagle.com

United Arab Emirates Excel Industry Co. LLC Ajman excel-uae.com

U.S.A

EAST ASIA

Italy Manuport s.r.l.

Genova ambiente.manuport.it

Brunei Terberg Tractors Malaysia Sdn Bhd Selangor 47100 simedarbyindustrial.com/caterpillar-dealership/ tractors-malaysia

Latvia SIA “Alwark” Marupes Novads alwark.lv

Cambodia Terberg Tractors Malaysia Sdn Bhd Selangor 47100 simedarbyindustrial.com

Liechtenstein HS Fahrzeugbau GmbH Emstek hs-fahrzeugbau.de

Hong Kong Keogh Wood Ltd Hong Kong DD118 keogh.com.hk

Lithuania UAB “Alwark” Vilnius alwark.lt

Indonesia Double M Jakarta doublemindotraders.com

Luxembourg Terberg Matec Belgium bvba Genk terbergmatec.be

LAO People’s Democratic Republic Terberg Tractors Malaysia Sdn Bhd Selangor 47100 simedarbyindustrial.com

Northern Ireland Manvik Plant and Hire Ltd Belfast manvikplant.com

Malaysia IG Zenith Sdn Bhd Selangor 43300 ze.com.sg

Republic of Ireland Setanta Vehicle Sales Dublin setantatrucks.ie

Myanmar Terberg Tractors Malaysia Sdn.Bhd. Selangor Puchong 47100

Republic of Ireland Munster Vehicle Sales Cork mvscork.ie Russia Merkator International LLC Moscow merkatorgroup.ru

50

Philippines Huls Technologies Philippines Inc Manila T: 0935 870 4462 Singapore Zenith Engineering Pte Ltd Singapore 629060 ze.com.sg

U.S.A Dennis Eagle Inc Sarasota dennis-eagle.com

51

C O R P O R AT E I N F O R M AT I O N GROUP COMPANIES

ROYAL TERBERG GROUP B.V. HOLDING COMPANY (THE NETHERLANDS)

TERBERG BUSINESS LEASE GROUP B.V THE NETHERLANDS TERBERG LEASING JUSTLEASE BELGIUM BVBA BELGIUM

52

C O R P O R AT E I N F O R M AT I O N GROUP COMPANIES

ENVIRONMENTAL EQUIPMENT This division manufactures Dennis Eagle truck chassis, compaction vehicle bodies for waste collection, a full range of bin lift systems, container weighing and identification technology, underground waste systems and collection vehicle solutions for recyclables and organic waste.

SPECIAL VEHICLES This division includes Terberg Benschop, its main factory in the Netherlands, and its subsidiaries in the Netherlands and abroad.

TRUCK MODIFICATION This division modifies standard trucks into special trucks by changing the axle configuration and adapting the steering and suspension systems.

CAR & VAN MODIFICATION Modifications to cars and light commercial vehicles span a wide range: for wheelchair users, police forces, mobile offices, maintenance contractors, etc. The division’s workshops also undertake truck repairs and statutory vehicle inspections.

TRUCK-MOUNTED FORK LIFT TRUCKS This division produces truck-mounted fork lift trucks.

LEASING This division is one of the largest independent car leasing and rental companies in the Netherlands, serving both the business and consumer markets. The consumer market is served under the Justlease brand.

Key Facts • FOUNDED IN 1869 • FAMILY-OWNED • TURNOVER: € 945 MILLION • EMPLOYEES: 2,700 • COMPANIES IN 12 COUNTRIES • E XPORTS: > 100 COUNTRIES

TA

S

VE

SU

PRO N

QU

A LIT Y

I NA

B I L IT

Y

53

Terberg RosRoca Group Limited Heathcote Way, Heathcote Ind. Est. Warwick, CV34 6TE United Kingdom Tel. +44 (0) 1926 458 500 info@terbergrosroca.com

TERBERGROSROCA.COM