Content Management System UserManual

User Manual

Copyright Information © 2006 IMI Software Ltd. All rights reserved. No part of this document may be reproduced or transmitted in any form or by any means, electronic or otherwise, including photocopying, reprinting or recording, for any purpose, without the express written permission of IMI Software Ltd.

Disclaimer Information in this document is subject to change without notice and should not be construed as a commitment on the part of IMI Software and does not assume any responsibility or make any warranty against errors that may appear in this document and disclaims any implied warranty of merchantability or fitness for a particular purpose.

India

IMImobile, a Division of IMI Software Ltd.

‘Kautilya’, 6-3-652, Somajiguda, Hyderabad-500 082, INDIA Phone: +91-40-23310233 Fax: +91-40-23311643

Europe

33 Glasshouse Street

London, W1B 5DG, UK

Phone: +44(0) 20 7451 7737 Fax: +44(0) 20 7851 7770

www.imimobile.com

CONTENTS

PREFACE

3

About this Manual .................................................................................... 3 Using this Manual .................................................................................... 3 Intended Audience ................................................................................... 3 Related Documents .................................................................................. 3 Manual Conventions ................................................................................. 4 Support Information ................................................................................ 4

1 INTRODUCTION

5

1.1 Features of the System ....................................................................... 6 1.2 Accessibility....................................................................................... 6 1.3 Login ................................................................................................ 7 1.3.1 Fields and Their Functionality ...................................................7

2 CONTENT PROVIDER MODULE

9

2.1 Login Page ...................................................................................... 10 2.1.1 Project ................................................................................ 11 2.1.2 Editing a new project ............................................................ 15 2.1.3 Viewing the Project details ..................................................... 15 2.1.4 Browser............................................................................... 17 2.1.5 Content Upload .................................................................... 18 2.1.6 Content Owners ................................................................... 20 2.1.7 Reports ............................................................................... 21

3 ADMINISTRATOR MODULE

22

3.1 Home page...................................................................................... 22 3.1.1 Basic Form Objects and Their Functionalities ............................ 23 3.1.2 Content Providers Page ......................................................... 23 3.1.3 Service Providers Page .......................................................... 26

3.1.4 Masters ............................................................................... 30 3.1.5 Formats............................................................................... 32 3.1.6 Sites ................................................................................... 36 3.1.7 Content Category ................................................................. 37 3.1.8 Content Approval.................................................................. 39 3.1.9 User Administration .............................................................. 40

4 SERVICE PROVIDER MODULE

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4.1 Home page...................................................................................... 43 4.1.1 Publish Content .................................................................... 43 4.1.2 Reports ............................................................................... 46

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PREFACE

About this Manual The Voice CMS user manual is intended to give you a jump-start working knowledge of CMS. You will be guided through the features, requirements and application procedures. This document contains set by step procedures, illustrations, and examples to help your way while working with CMS.

Using this Manual Voice CMS comes with a complete set of end-user documentation with which you should be familiar.

This manual is divided into three major parts and a series of glossary terms.

The parts are as follows:

Part I, “Content Provider Module” 

This section contains



Login Process



Introductory information and Features



Uploading Content

Part II, “Administrator Module”  

It contains information content provider and service provider pages.

Systematic procedures with examples

Part III, “Service Provider Module”

Intended Audience This user manual is addressed to Content Editors, Administrators and End Users.

Related Documents The Voice CMS User Manual makes up the primary end-user documentation for the product. It explains the understanding of Voice CMS basics and how to use the Voice CMS. Voice CMS User Manual

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To know how to install Voice CMS on the system, refer to the Installation Guide of Voice CMS. 

Voice CMS Installation Guide is a reference for the installation procedure of Vocie CMS server.

Manual Conventions This manual uses the following conventions:  

The Courier font in bold indicates a command sequence, for example:

Bold indicates the name of the menu items, options, dialog boxes, windows and functions.

Support Information Every effort has been made to ensure the accuracy of the Document. If you have comments, questions, or ideas regarding the Document contact online support: support@imimobile.com

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CHAPTER

1

INTRODUCTION

Voice content management system allows the site and or content Owner, to create web and WAP galleries of images, video, games and ringtones that are ready to download directly to mobile handsets. CMS facilitates the organization, control, and publication of a large content, such as images, ringtones and multimedia resources. Voice Content Management Platform has been designed for mobile multimedia content and services to be created/uploaded configured and published. This allows operators to delegate to content providers and aggregators to create, aggregate, and deliver a large variety of content. Voice CMS is an integrated package that forms a common platform for content providers and service providers to configure, upload and publish a large variety of content. Voice CMS administrator maintains and monitors the integrity between content provider and service provider.

The Voice CMS comprises of three key components

 Content Provider Module: The module allows for the total management of content, by the system owner. The content Provider module consists of two phases. In the first phase, client module enables CP to create and configure content and during the second phase uploading of the content is performed. The CP module, accessible to content providers also updates the content on regular basis.The CP module is managed by the administrator,upon whose approval content is allowed to be published.This module interface also stores information about the list of content providers and content owners.



Administrator Module: Through the administration interface, you are able to create manage and edit galleries and content. The authorizing power resides by the administrator.This module is accessible only to the Voice CMS administrator and through this module,admin will create,manage and monitor Content Provider and Service Provider accounts.The content configured and uploaded by the content provider is approved by the administrator before getting published by the service provider.  Service Provider Module: SP module enables SP to select approved content and publish it to various sites. A site is an typically be the VAS group within the Operator (central or at the circle level), or can be the CMS admin also

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1.1 Features of the System Voice Content Management System (Voice CMS) is made of a number of modules that communicate seamlessly together to make up the Mobile service platform. The CMS is a web based application, and provides simple and intuitive web based interface that allows anywhere access to the CMS. It provides a number of features that have been specifically designed for handling multiple content types, content providers, and multiple publishing channels.

The main features of the CMS and the modules that form part of the CMS are briefly described in this section. 

Content Providers



Content staging and approval

    

Circle management/Operators Service Providers

Content Publishing

User creation and control by the administrator Report generation for tracking usage

1.2 Accessibility The user can access the Voice CMS Web Application by opening the browser and typing “http://10.0.1.xxx/voicecms/login.htm” in the URL field.

As the URL is entered, the user will get the Voice CMS default page followed by the Login screen. The Login Screen allows the user to enter into the Voice CMS Home Page. The super administrator first logs in to the application and creates new users and gives them various access privileges. New Users may be Administrator, Service Providers or the Content Providers. If the privileges are provided by the Super Administrator, Administrator can also create new users (only of type Content Providers and Service Provider), and can set their access privileges. Users created by Administrator are not visible to Super Administrator. Super Administrator can also delete the Active User(s) by checking the checkbox in front of the user name and pressing delete button. Content Provider and Service Provider can also create users, set their permission and delete them.

Each and every user is given a unique Login Id, which allows the user to enter in to the Voice CMS website. There can be more than one user with the same user name but they must have different login ID.

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Show Providers

‘Show Providers’ page of the CP module stores the list of the content providers.Each content provider is assigned with a unique code.This page provides information about the content provider and his code.

CP code and CP name can be searched from the list by providing the details of either of them.

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2.2.6 Content Owners

Content Owners page of the CP module stores the list of the content owner. Each content owner is assigned with a unique code. This page provides information about the content owner and his code.

Content owner code and Content owner name can be searched from the list by providing the details of either of them.

View Categories

The different categories configured are listed in ‘View categories’ page. Content is classified in categories and each category has sub categories. Both categories and sub categories can be seen from the following screen. The existing categories can be viewed from the drop down box of ‘Content Types’

To view sub-categories, click on a Category name in the above page. Similar page with a list of sub-categories will be dispalyed as shown below.

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2.2.7 Reports

Reports page displays the details of the content and the date of their upload. These are generated for the content that are uploaded.

The reports can be filtered on different parameters such as from, to date and the type of content. Select a parameter to filter such as ‘category’ and click on ‘View’ to generate appropriate report.

The table consists of the caption, description, type, category, sub-category and the upload date, its status.

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CHAPTER

3

ADMINISTRATOR MODULE

3.1 Home page Administrator is at the top level on the user’s hierarchy. Administrator Module is accessible to super administrator and allows to create user accounts and provides access privileges to administrator, content providers, and service providers.

If a user enters as a Content Provider or Service Provider, then he/she can access only those sections for which they have permission. As we have logged in as Super Administrator, so we have all the rights to create, edit, set permission and delete the existing user.

In addition to the rights to create other user accounts, admin is authorized to carry out the entire functions with the help of the following sub menu: Content Providers > Service Providers > Masters > Sites > Content Category > Content Approval >User Administration

This Home page consists of various segments. Click on each segment in order to open their corresponding screens.

Click on Home on the top right corner of the screen in order to view the Home page.

Click on Log out in order to return to the Login Screen.

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3.1.1 Basic Form Objects and Their Functionalities The basic form objects used in the system and their functionality is as follows: FORM OBJECTS

FUNCTIONALITY This is a Drop Down List. On clicking the down arrow at the right corner of the Drop down list box, the user can see the options available in the drop down list. Here the user can select any one option from the Drop Down List.

This is a check box. This button allows the user to select any number of options given to the user.

This is a grayed checkbox. It means that the user cannot select this check box.

This is a disabled Drop down list box, which means that the user cannot access the options under it. Only the option displayed in the list box as grayed is available to the user.

This is a text box, which is used to get input from the user.

3.1.2 Content Providers Page Voice CMS allows content provider accounts to be created. This allows the CP to log into the CMS and deposit content. Each CP is provided with a unique account. Once an account is created, a separate content staging area is created for the CP into which only the CP has access for viewing and managing his/her content. Each Content Provider is given a unique ID by which they are referred in the Voice CMS.

The screen below shows the main page of Content Provider with respect to the Super Administrator view. Content Providers maintains separate modules, which is described in Content Provider Login.

Content Providers page displays  Voice CMS User Manual

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

Their unique ID assigned



Date and time of the account created



Status of the account

The following actions can be performed from the CP page.

STEP

ACTION

1.

To add a new content provider, click on ‘Add New’.

3.

To delete any Content Provider, check the appropriate checkbox in front of the Content Provider name and click on ‘Delete’ button.

2.

To view the content deposited by a content provider, click on the content provider ‘Name’ given as a link. it will display another page where the details about the selected content provider are displayed.

Viewing the Content details

Content details page shows the information about a particular content provider. The contact details and the type of content to be uploaded can be viewed from this page.

To see what contents a particular Content Provider has deposited, click on the content provider ‘Name’ given as a link. This will display another page showing the details about the selected content provider

The details covered are:

Fields and their functionality Parameter

Name

The name of the selected Content Provider will be displayed

FTP URL

FTP URL is the path where the content is located in xml format.

Code

FTP username FTP password Content Type Client IPList Voice CMS User Manual

Description

Content Provider ID, which is automatically generated The user name by which the user enters in ftp site.

The password required entering in the ftp site.

List of available content type will be displayed here, from where user can select and view the further details

Here user enters a list of comma separated system IP which are connected to this website.

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Contact Person Information

Personal information details such as name, address, phone mobile and mail are displayed. Click on the Add link, it will display text boxes under each field name in order to enter the personal information of the Content Provider. As the information is written, click on the update link to save the changes or click on cancel button to discard changes.

Click on the ‘Edit Permissions’ on the top right side of the page. It will display another page similar to the page shown below.

This page contains a list of available modules for content provider. The user can set the access privileges for each module in terms of View/Edit/Create/Delete. User can also change the User Name, Login ID and Password of Content Provider, which will be in effect after submitting the form.

Adding New Content Provider

Click on the ‘Add New’ button on the bottom-right side of the Content Providers page, in order to add a new content provider. Clicking ‘Add New’ will display another page similar to the screen below.

The new content provider can only be added if there does not exist any content provider with the same name. If it is already in the list, it gives message as “CP Name already exists!”

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Enter the following specifications: Fields and their functionality Parameter

Description

Name

Select the name of the Content Provider

FTP URL

FTP URL is the path where the content is located in xml format. Enter the FTP URL.

Code

Content Provider ID, which is automatically generated

FTP username FTP password Content Type

The user name by which the user enters in ftp site. Enter username The password required entering in the ftp site. Enter the password.

List of available content type will be displayed here, from which you can select any one to view the further details

Here user enters a list of comma separated system IP which are connected to this website.

Client IPList

Contact Person Information

Personal information details such as name, address, phone mobile and mail would be displayed of that particular CP. Clicking on the Add link would display some text boxes under each field name, to enter the personal information of the Content Provider. After entering the information, click on the update link to save the changes otherwise click on the cancel button to discard changes.

Editing Content Providers Page

To edit any information in the existing Content Provider, click on the Content Provider ‘Name’ link in the Content Providers page. The information related to that content provider will be displayed on another page.

Note:



User cannot edit the Content Provider ID as it is automatically generated.

After making modification click on the ‘Submit’ button to save the changes done. If you don’t want to save the changes you have made, click on the ‘Cancel’ button.

3.1.3 Service Providers Page The Voice CMS platform supports Service Providers, who create and deploy services on the CMS. An SP would typically be the VAS group within the Operator (central or at the circle level), or can be the CMS admin also.

For each SP, an account is created by the voice CMS admin. The account provides a login as well as access rights. The admin can assign to each service provider a set of CP as well as a set of Circles. Thus, the SP can use the content from the associated CP only and will deliver content only through the specified circles. This allows the CMS to Voice CMS User Manual

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manage rules.

multiple

applications

with

clearly

defined

access

Service Providers page displays 

List of the Service providers



Date and time of the account created



Their unique ID assigned

The following actions can be performed from the SP page.

STEP

ACTION

1.

To add a new Service provider, click on ‘Add New’.

3.

To delete any service Provider, check the appropriate checkbox in front of the service Provider name and click on ‘Delete’ button.

2.

To see the list of available operator names and the content providers for a particular SP. Click on SP ‘Name’. It will display another page where the details about the selected service provider are displayed.

Viewing Service Provider details

SP details page shows the information about a particular service provider. It displays the operator circles of a particular SP and CP’s that provide content to that service provider.

To see the list of available operator names and the content providers for a particular SP, Click on SP ‘Name’. This will display the following page showing the details about the selected service provider

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The details covered are:

Fields and their functionality Parameter

Name CatType ClientIp Remote URL’s Operators Content Providers

Contact Person Information

Description

Here, the name of the selected service Provider will be displayed

This display the content categories are provided in a drop down list for that particular SP. A list of comma-separated systems IP, which are connected to this website

List of available Operator names from which user can select any combination of these.

Names of the Content Providers, which provides contents to voice CMS.

Personal information details such as name, address, phone mobile and mail would be displayed of that particular SP. If not there, click on the Add link will display some text boxes under each field name, to enter the personal information of the Service Provider. After entering the information, click on the update link to save the changes otherwise click on the cancel button to discard changes.

Click on the ‘Edit Permissions’ on the top right side of the page. It will display another page similar to the page shown below.

This page contains a list of available modules for content provider. The user can set the access privileges for each module in terms of View/Edit/Create/Delete. User can also change the User Name, Login ID and Password of Content Provider, which will be in effect after submitting the form.

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Add new Service Provider

Click on the ‘Add New’ button, it will display a new page where the user enter the various details about the Service Provider. Click on ‘Add New’ , it will display another page similar to the screen below.

Enter the following specifications: Fields and their functionality Parameter

Name

CatType ClientIp Remote URL’s Operators Content Providers

Contact Person Information

Voice CMS User Manual

Description

Select the name of the selected service Provider

Select the type of content to be downloaded from the drop down list.

A list of comma-separated systems IP, which are connected to this website Select the list of available Operator names from which user can select any combination of these.

Select the names of the Content Providers, which provides contents to voice CMS.

Personal information details such as name, address, phone mobile and mail would be displayed of that particular SP. clicking on the Add link would display some text boxes under each field name, to enter the personal information of the Service Provider. After entering the information, click on the update link to save the changes otherwise click on the cancel button to discard changes.

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Note:



All the fields are editable in the screen, except the User Type field since the content provider is unique.

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CHAPTER

4

SERVICE PROVIDER MODULE

The voice CMS platform supports Service Providers, who create and deploy services on the CMS. An SP would typically be the VAS group within the Operator (central or at the circle level), or can be the CMS admin also.

SP can use content only from the associated CP and deliver content only through the specified circles. This allows the CMS to manage multiple applications with clearly defined access rules.

The main functionalities provided are:    

Map Content to Circles – This allows the content to be mapped to individual circles. Once the mapping has been performed, the content can be modified for each circle for circle specific information.

Content Mapping – A number of options are provided to map content to applications through the web based interface. This includes: Selection of content based on filters



Preview of content



Schedule content for an application

 

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User Creation – The SP can create his own users, with specified rights and permissions to access only the SP. These user details are not available to the CMS admin.

Attach content to application

MIS and Reports – A number of reports are made available to the service provider, in terms of the applications and content. This allows the usage of each application to be monitored and services improved.

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4.1 Home page Admin has the authority to create user accounts for SP. After authenticating the username and password, home page with modules accessible to service provider are displayed.

Service provider is displayed with two modules  

Publish content Reports

4.1.1 Publish Content By default, the main page of the application and ‘Publish Content’ page are one and the same. Service provider can view the content that is approved by the admin module from this page and can publish it to different operator circles. SP can filter the content to be viewed with the help of many parameters as displayed on the screen. The filter parameters are: 

Language: Select a language from the drop down list



Sub-Category: Select a sub category-For each of the category, different options are provided under sub category Format



 

Category: Select a category from the drop down list

From and To: Specify the time when the content was published.

Content ID: All the content is assigned with unique content to identify it with.

Once the filter parameters are specified, click on ‘View’, the content would be displayed as in the following screen

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

The content details listed in the table are specified below:



Category



Format ID



Sub-category



Content ID

 

Title

Format

Click on the check boxes in order to select the content from the list and click on Add displayed on the bottom right of the page.

Following page would be displayed .The page shows the content selected by the user and if the user wishes to add more content, then he can do so by clicking on AddMore provided at the bottom left side of the page.

Click on ‘Addmore’ will take you to the following screen, which is similar to the ‘Add Content’ screen.

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

Follow the same steps as similar to Add Content screen



From the above screen,



Click on Publish

After selecting the content, click on Select Site when the content is selected. The following page is displayed. It displays a list of sites and their ID’s as each site is assigned a unique ID to identify.





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Click on the check boxes in order to select the sites to which content has to be published The content would be published on that particular selected site and the status would be displayed as in the following screen.

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4.1.2 Reports

Reports are generated in order to keep track of the content published on the different sites. They can be filtered on a number of parameters.

Select Site ID: The user can select the site ID from the drop down list Max Rows: Select the Max number of rows to be displayed From and To Date: Select the time of publishing

As a parameter is selected, click on ‘View’ button.

Content published on that particular site would be displayed as shown in the following screen.

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