Axon Expansion

Confidential

IT Governance Business Case Axon Expansion for Improved Accountability & Transparency Durham Police Department

Confidential

Background Durham Police Department (DPD) policy requires all officers to wear and use body-worn cameras during incident response – ensuring every encounter is captured for transparency and accountability.

To support this commitment, DPD has invested in Axon technologies including: - Body-worn cameras (BWC) - In-car cameras (ICC) With 531 sworn officers generating up to 78,000 hours of video per year, Axon's evidence.com provides secure storage to preserve clear, impartial records.

These systems strengthen public trust by improving fact-finding, documenting use-of-force, and bringing faster closure for victims and communities.

Confidential

Current Business Problem Fragmented systems hinder fast response, community & officer safety, and efficient case resolution.

The growth of DPD's digital evidence collection over the past decade has outpaced the its ability to manage the evidence within existing workflows.

As a result, administrative workload continues to rise, with staff relying on increasingly manual processes to coordinate dispatch with live video, manage incident command, and review evidence.

Confidential

Current Pain Points • Department policy requires in-car cameras across fleet, which is not yet attained • Disparate camera streams overwhelm command during incidents • No live video support or GPS location for officers in high-risk encounters • 10k+ hours of evidence hard to search & translate for case-relevant footage • Workflow delays prolong trauma and uncertainty for victims

Confidential

Future State Benefits • Complete in-car coverage improves incident visibility • Unified video streams simplify command decision-making • Live video support & GPS enhances officer safety in high-risk encounters • Advanced search tools accelerate evidence review • Faster case resolution reduces trauma and speed resolution for victims

Confidential

Strategic Alignment

Confidential

Analysis and Recommended Solution

Confidential

Market Analysis - BWC a young market. Piloted in 2012, DOJ grants spread adoption in 2015; storage requirements made it impractical until the last decade - Video evidence now a modern standard. 80%+ of large police forces (500+ officers) have BWC (2016 Study, US DOJ) - Emerging state legislation: 34 states have BWC legislation, with NC legislation on the horizon (HB 804, GS 15A-202 in 2023) - Axon market leader in BWC: 80-85% share in major cities & police depts; DPD switched to Axon for this reason, after a malware attack in 2019

Confidential

Contract Analysis - Relatively new contract: With 5-year terms, DPD nears its second-ever renewal of Axon BWC & ICC contract - Gradual expansion: body cams dept-wide, in-car cams expanded gradually since 2020.

As this grew, DPD also grew to need Unlimited Storage in on evidence.com.

Year

Expansion

2024

210 ICCs

2023

150 ICCs, Unlimited Storage

2022

90 ICCs

2021

60 ICCs

2020

30 ICCs

Confidential

Solution Analysis

Need

Bundled Expansion

Contract Renewal

Unified live video feeds for dispatch

✅

❌

Text-searchable video evidence

✅

❌

ICC – complete fleet coverage

✅

❌

Bonus: VR training

✅

❌

Bonus: drones for faster response times

✅

❌

Annual Cost

$2M

Est. $1.2 - $1.4M

Confidential

Cost Savings Contract

Current Annual Cost

A La Carte Annual Cost

Bundle Annual Cost

Proposed Additions

Body Cams

$504k

$950k

$854k

Video Auto-Transcription Community Videos for E.com

In-Car Cams

$353k

$868k

$779k

100 In-car video for take-home fleet

Taser

$144k

$256k

$242k

VR – Engagement Training, consumable training cost reduction

Fusus

--

$283k

$179k

Centralized Camera Platform

Drones

--

$207k

$0

Annual Cost

$1M

$2.56M

$2.05M*

6 drones + 2 docks

*This cost includes current allocated budget of $956,746.

This is an annual savings of $510,000 vs. a la carte costs

Confidential

Recommended Solution: adopt Axon Expansion bundle

Description

Approve Axon expansion bundle and extend term to 8 years to improve safety and faster justice outcomes for victims

Pros

• • •

Improved transparency & accountability 8-year term extends current pricing further than current 5-year Bundle delivers ~50% discount on additions

•

N/A

Cons

Confidential

TS Architecture Review The recommended solution meets TS Architecture Review standards.

Confidential

Cybersecurity Review The recommended solution meets TS Cybersecurity Review standards, including CJIS standards.

Confidential

Recommended Solution - Project Financial Estimate COST ESTIMATES Description

FUNDING

Implementation Costs (Hours)

Post Implementation Run Costs (Hours)/ KTLO

Departmental Funding Amount:

$1,342,521

Labor $ (Hours) Internal TS Department:

235 Hours

Funding Requested (Y/N):

Business Analysis

25 hours

Internal Labor New FTE – Year 1 Costs

$0.00

Architecture Office

5 hours

Project One Time Costs (External)

$0.00

Cybersecurity

5 hours

*Total Project Funding Requested for Year 1

$1,342,000.00

Project Management Office

180 hours

*Total Project Funding Requested for Years 2-8

$2,108,000.00

DPD IT – in-car cam installation Drones as First Responders Taser VR Training

600 hours 60 hours 2 hours

4,600 hours

Non-Labor $ Software + hardware bundle

$ 2,012,425

$2,012,425

* Total Project Funding Requested Year 1 includes New FTE Labor, External Labor and Non Labor

Budget Analyst confirmed funding is available in org/obj codes 0K140000-728400 , 0K400000-728400

Y

Confidential

Risk Identification Description of Risk

Risk Impact (High/Medium/Low)

Vendor performance

Low

N

N

Cyber Security

Low

N

N

Project Team Turnover

Low

N

N

Poor Execution

Low

N

N

Mitigated (Y/N) Contingency(Y/N)

Confidential

Mitigation Risk (Costs) •

N/A

Contingency Risk (Costs) •

N/A

Confidential

Our ask We are asking the IT Governance Steering Committee to approve and score the business case to expand the Axon contracts to improve DPD's accountability, transparency, and public safety efforts. If approved, the business case will be scored, ranked and submitted to the City Manager for final approval.