5. Your Helpdesk Is Struggling to Keep Pace

Outsource customer support for your product so your core team can avoid costly distractions.

Most managed service providers offer a help desk service to relieve your team of tech support calls once and for all. Ideally, you’ll want to find a 24 hour service with a fast response time since your customers will ultimately hold you responsible for the support they receive. Managed helpdesk assistants are experts in their field and serve as a timely resource in helping your users.

6. You Want to Migrate to the Cloud

Maintaining all the functions of your system after moving to the cloud can be quite the challenge. You’ll be best served with an experienced hand to carry you through the process – thus optimizing your cloud environment in a highly efficient manner.

In addition, managed service providers can go the extra mile in providing comprehensive testing, proactive monitoring, recovery and daily backups.

7. You Want Peace of Mind

The challenge in maintaining IT requirements for a business is that no company wants to do it – and why should you have to? Your business has a core function which it should be dedicating all of its energy and major resources toward; not struggling along with servers and networks. Managed service providers are your silver bullet. You pay them a fixed fee – they make your IT problems go away.