Get in Touch: P.O. Box 34970 Dubai, United Arab Emirates Tel. No.: +971 4 2941288 Fax: +971 4 2941228 Email: ts@teampower.ae www.tpidubai.com | www.strategictalk.com
In-House Training
Excellence in Training
FP04E
Effective Technology Outsourcing Essential Guide to IT Outsourcing (ITO)
Overview ITO today is regarded as one of the most applied business trends to efficiently manage resources within technology organizations. The business issues and associated change management that accompany such a decision are tightly intertwined within the three broad phases: design, engage and govern. This two day program provides a comprehensive guide of how to manage ITO complexity during these three phases based on eight key building blocks of successful outsourcing compiled from the learnings of public and private sectors organizations that have made mistakes and those that have had success.
Who Should Attend?
Primary Objectives & Benefits This workshop will help participants to: 1. Avoid disjointed outsourcing initiatives by organizations and suppliers alike. 2. Adopt the ITO lifecycle - eight building blocks. 3. Move the organization from current state to its desired future state.
4. Assist organizations to target appropriate areas of IT activity from which the potential benefits of ITO can be gained. 5. Build a pragmatic base from which to approach ITO. 6. Convert the desired arrangement into a commercially sound framework within the contract, service level agreement (SLA) key performance indicators (KPIs) and product specification document.
7. Develop contract management strategy. CIOs, CTOs, CEOs, Program Managers, Company Lawyers, Project Management Officers (PMOs)
8. Develop supplier selection criteria.
9. Deliver the Transition and Transformation implementation model.