Competing for Excellence Awards In-house Training

Get in Touch: P.O. Box 34970 Dubai, United Arab Emirates Tel. No.: +971 4 2941288 Fax: +971 4 2941228 Email: ts@teampower.ae www.tpidubai.com | www.strategictalk.com

In-House Training

Excellence in Training

EX06E

Competing For Excellence Awards

Turn your strategy into action to build and reinforce your image and to become recognized best performing organization

Overview This course has been designed to prepare organization to compete for Excellence Awards by creating the

internal capability and skills to run a self-assessment program, and benefit from one-to-one coaching and feedback throughout the training. During the course, participants will get to practice using a number of tools, from simple self-assessments to a full Award Simulation.

After the course, delegates will be able to decide which tools are best suited to support their organization and how to get started.

Primary Objectives & Benefits This workshop will help participants to: 1. Gain knowledge about the Global Excellence Awards.

2. Gain knowledge about various self-assessment techniques, practice those tools and decide which is most suitable for their organization.

3. Understand The EFQM Excellence Model and how its links to the Fundamental Concepts.

4. Gain skills to use RADAR Methodology in measuring Excellence maturity in the organization and produce value adding performance analysis.

Who Should Attend? • Anyone who has a deep interest in the EFQM Excellence Model and the Assessment Process. • Individuals who are leading or participating in organizational effort to apply for distinguished national and international quality awards based on the EFQM Model will find the program beneficial.

Excellence in Training

EX06E

Get in Touch: P.O. Box 34970 Dubai, United Arab Emirates Tel. No.: +971 4 2941288 Fax: +971 4 2941228 Email: ts@teampower.ae www.tpidubai.com | www.strategictalk.com

Competing For Excellence Awards

Turn your strategy into action to build and reinforce your image and to become recognized best performing organization

Module 1 - History and DGEP Overview         

Global Quality Awards: Historical Glance Integrated Framework of Baldrige Award Excellence as a competitive advantage Stakeholders Analysis DGEP Vision DGEP Categories and Awards DGEP Organizational Excellence Model Assessment Methodology Other DGEP Initiatives

Module 3 - The Excellence Model Criteria         

Leadership People Strategy Partnerships & Resources Processes, Products and Services People Results Customer Results Society Results Business Results

       

Adding value for customers Creating a sustainable future Developing organizational capability Harnessing creativity and innovation Leading with vision, inspiration and integrity Managing with agility Succeeding through the talent of people Sustaining outstanding results

Module 4 - RADAR Logic  Elements of RADAR  Applying RADAR Logic for continuous improvement  Benefiting from RADAR Logic  Using RADAR with Enablers  Using RADAR with Results  DMAIC & RADAR alignment

Module 5 - Teamwork    

Module 2 - The Fundamental Concepts Of Excellence

Team and keys for effective teamwork Prioritization and Time Management Put Excellence into practice in organization Guidelines to Formulate Strengths And Improvement Opportunities - Enablers and Results

Module 6 - Preparation For The Excellence Site Visit      

Develop Application Readiness for the site visit Basic Capabilities of Internal Assessors What do Assessors look for?

Assessors ask the following questions Handling Assessors during the site visit

Program Highlight Duration: 3 days Date: To be Agreed with the Client Organization Timing: 8:30 am to 2:30 pm daily Venue: Suitable & fully equipped venue (to be provided by Customer) Notice required: 10 working days

Language: English or Arabic Material: Participants will be provided with high quality handouts Certificates: Certificates of Achievement shall be provided to participants upon successful completion of the training program Fees: Inclusive of facilitator’s fees, materials and certificates