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In-House Training
Excellence in Training
EX06E
Achieving 4th Generation Excellence
Be equipped to the highest standard to achieve 4th Generation Excellence within your organization
Overview Achieving 4th Generation Excellence training course is designed for senior staff, managers and employees who want to understand and apply the 4th Generation Excellence Framework within their working environment. Using real application documents and effective tools, participants will learn how to build and sustain a culture of Government Excellence in the areas of Innovation, Smart Government, 7 Star Customer Service, and Strategy Alignment with the Dubai 2021 vision.
Primary Objectives & Benefits This workshop will help participants to: 1. Gain knowledge about Excellence Framework.
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2. Develop the effective approaches, initiatives and efficient processes that would meet the 4th Generation Excellence Criteria requirements. 3. Carryout self assessment to identify the level of Excellence maturity throughout the organization.
Who Should Attend? The training course is designed for senior staff, managers, and employees who work in Excellence Units and employees involved in Assessment Process to get them actively involved in applying and achieving 4th Generation Excellence Framework and drive improvements in their organization.
4. Develop gap closure strategy to bridge the gap between the current performance and the Excellence requirements. 5. Learn how to use the 4th Generation Excellence Framework to develop a Management Performance System aligned with the required 4th Generation Excellence Frame work KPIs covering all main and sub criteria of the framework.