Tips for Employee Manuals

Lifeline Liability

Successful dental practices have established expectations and guidelines for employees to follow. Your practice’s policies on maintaining a drug-free workplace are some of several essential elements of positive office culture that should be outlined in your employee handbook. Others include, but are not limited to: • Displaying a positive and respectful attitude

• Working with honesty and integrity

• Performing their job to a reasonable, acceptable standard

• Maintaining good attendance

• The details of benefits offered (PTO, holidays, health insurance, in-house benefits, etc.)

• Mandatory paid sick leave requirements for full- and part-time employees

• Rate of pay for mandatory meetings, training, travel time and on-call work

• Dress code or uniform standards

• Safety, security and technology requirements

• Policies and procedure for dealing with specific problems or issues

• Responsibly representing the organization at events or work-related functions

Without clear expectations, dentists run the risk of miscommunication and low team morale. These problems will have an impact on the office, its operations, employees and eventually patients.

Your office policies and employee manual will also provide a roadmap to apply if disciplinary action may need to be taken. This crucial communication and documentation will reference your policies and any instances where they may have been violated.

Is it time to create or update an employee manual for your practice? TDIC policyholders can log in to their online accounts and access a comprehensive, customizable sample.

EMPLOYEE MANUAL

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