TDSpirit 2020

TDSpirit 2020

AT FULL CAPACITY TDIndustries’ Service and Facilities teams are supporting business through COVID-19.

Disaster Response COVID-19, floods, tornadoes: 400-plus trucks ready to roll, p.8

Cool Temps, Red-Hot Bats TDPartners powering Globe Life Field to success, p.18

Building Wellness Q&A: International WELL Building Institute has guide for customers’, employees’ safe re-entry, p.10 CityLine DFW

What Facility Costs Lurk Below the Surface?

Construction accounts for only 10 percent of a building’s lifespan. How are you managing the other 90 percent?

Construction During the first 1-3 years in the building’s life-cycle, costs can include real estate acquisition, design/engineering, and construction.

Energy/Utilities Monitoring services, and the ability to implement effective solutions, can help reduce costs.

O&M/Repair Proactive maintenance helps prevent early depreciation, extend equipment lifespan, and improve efficiency.

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Other Natural disasters, pandemics, and other shocks to the market can cause abrupt changes to your business.

Renovation Your business goals will change during the next 30 years, and the building will need to adapt.

For the next 25-30 years, this building will be your commercial home. Make sure you choose a company that can support all aspects of your building’s life-cycle.

Visit tdindustries.com to learn more about TD’s life-cycle offerings and how we can serve you beyond the first 10% of your building’s life-cycle.

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THE SERVICE EDITION

CONTENTS 5

DIVERSITY AND INCLUSION See how TD continually celebrates the power of individual differences

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WEATHERING THE STORM Navigating the unexpected in times of crisis

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WELL BUILDING INITIATIVES

Q&A: How latest healthy building standard can create lasting impact

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SMART BUILDING SERVICES Leveraging innovative technology to transform facility management

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COOKING UP CHANGE How TD supports higher education in kitchen renovations

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RANGERS BEAT THE HEAT

See how TD’s facility team is providing an added home-field advantage at Globe Life Field

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NOT BLOWING OFF STEAM

How TD’s San Antonio boiler maintenance team is critical to healthcare facilities’ fight against infectious diseases

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FLEXIBILITY AND COMPLIANCE

TD’s adaptive fire/life safety teams help healthcare facilities stay on schedule

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SUCCESS THROUGH LEADERSHIP Houston EVP Nikki Morgan talks servant leadership at TD

TDPartners wear appropriate PPE on all jobsites to help prevent the spread of COVID-19. Some photos in this issue were taken before the virus’ surge in March. To learn more about TD’s commitment to safety, visit www.tdindustries.com and click the pop-up.

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Letter from CEO

Harold MacDowell “The wise adapt themselves to circumstances, as water molds itself to the pitcher.”

These wise words were recorded thousands of years ago. Today, during a pandemic, civil unrest, and a year filled with massive national paradigm shifts, it’s more applicable than ever.

Like you, our TDPartners have adapted to America’s new normal. We’re offering additional services and guidance, and reworking our processes to better serve customers. Our engineers are trusted advisors to our valued building owners, helping prevent COVID-19 from spreading through air-conditioning and plumbing systems. We have even consulted industry leaders to review and update indoor air quality standards.

Beyond the coronavirus crisis, we’ve recommitted ourselves to our diversity standards and our core value of “Celebrate the Power of Individual Differences”. We firmly believe that racism has no place in our workplace or our communities. TD will continue to create a culture of collaboration and inclusion and work with other industry leaders to guarantee a level working environment for all. Internally, we have begun conversations for how TD can become a catalyst for positive change, in much the same way that our founder Jack Lowe, Sr., helped orchestrate Dallas ISD’s peaceful desegregation process.

In the next few weeks and months, some of us will return to an adapted office; others will continue to work from home.

The experiences we’ve gained from 2020 will forever change the way we act, work, think, and grow. We hope, as you read through this edition, you will see services that support your corporate vision. More importantly, we hope you see a diverse group of Partners who are eager to support you.

We’re all in this together, and with some collaboration, we can live by faith, not by fear.

Read Harold’s Letter to Partners

“Los sabios se adaptan a las circunstancias, como el agua se moldea a la jarra.”

Estas palabras sabias fueron escritas hace miles de años. Hoy en día, durante una pandemia, disturbios civiles y un año lleno de cambios masivos de paradigma en todo el país, son más aplicables que nunca.

Como usted, nuestros Socios se han adaptado a la nueva normalidad. Estamos ofreciendo servicios adicionales, y reelaborando nuestros procesos para servir mejor a los clientes. Nuestros ingenieros son asesores de confianza para nuestros propietarios de edificios, y están ayudando a evitar que COVID-19 se propague a través de sistemas de aire acondicionado y plomería. Hemos consultado a los líderes de la industria para revisar y actualizar los estándares de calidad del aire interior.

Más allá de la crisis del coronavirus, nos hemos vuelto a comprometer con nuestros estándares de diversidad y nuestro valor central de “Celebrar el poder de las diferencias individuales”. Creemos firmemente que el racismo no tiene cabida en nuestro lugar de trabajo ni en nuestras comunidades. TD seguirá creando una cultura de colaboración e inclusión y trabajará con otros líderes de la industria para garantizar un entorno de trabajo igualitario para todos. Internamente, hemos iniciado conversaciones sobre cómo TD puede convertirse en un catalizador para el cambio positivo, de la misma manera que nuestro fundador Jack Lowe, Sr., ayudó a planear el proceso de desegregación de Dallas ISD. En las próximas semanas y meses, algunos de nosotros volveremos a una oficina adaptada; otros continuarán trabajando desde casa. Las experiencias que hemos ganado en 2020 cambiarán para siempre la forma en que actuamos, trabajamos, pensamos y crecemos. Esperamos que, mientras lea esta edición, vea servicios que apoyan su visión corporativa. Lo más importante es que esperamos que vea un grupo diverso de Socios que están ansiosos por ayudarle.

Estamos en esto juntos, y con un poco de colaboración, podemos vivir por fe, no por miedo.

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INCLUSION:

CRITICAL TO OUR PAST, FUTURE I am a new TDPartner, especially compared to all the years of experience honored on TD’s Oak Wall. Before joining TD in February, I was admittedly concerned about how I would fit within the culture of a construction company. I did my research and was impressed by the Servant Leadership culture and the Lowe family legacy at TD.

By Alicia Moore,

TD Director of Inclusion

When I arrived, my first goal was to develop a 3-year inclusion plan that would build upon TD’s long commitment to social justice and equality within our communities. Then, in March, COVID-19 hit. Two months later came the social unrest, a symptom of a larger issue: the lack of diversity and inclusion throughout our nation.

This is not a new topic in the construction industry. While there has been strong Hispanic representation (30.7 percent in 2018), particularly in the laborer ranks, there has been disproportionately small inclusion of other ethnicities.

According to the Bureau of Labor Statistics, African Americans, who amount to 12 percent of the US workforce, comprised only 6.2 percent of all construction industry employees in 2018. Asians make up about 6 percent of the workforce but only 2 percent of the construction industry. Women, who according to the US Department of Labor account for 47 percent of the workforce, fill only 9.9 percent of construction positions.

Inclusion is Who We Are While those diversity statistics are important, inclusion is more than just numbers; it’s making sure we understand each other, our experiences, and how we can use everyone’s strengths to improve our culture, service, and support our customers.

The primary objective of TD’s Inclusion plan is to foster a culture and strengthen our infrastructure to support all TD’s Partners, allowing TD’s diverse talents to make positive contributions toward the company’s mission. The inclusion strategy aligns with our core values and servant leadership culture.

To be successful and ensure it is sustainable, it will require a continued commitment from Partners at all organizational levels to enable a workplace where Partner contributions are continuously recognized and valued.

Buy the book, read the story

TD’s 3-Year Inclusion Plan: I. Ensure Leadership Commitment Demonstrate commitment and accountability for modeling inclusive behaviors that advance the core value of Celebrating Differences at TD II. Cultivate, Support an Inclusive Culture Cultivate and promote an inclusive culture that celebrates individual differences that attracts, grows and maximizes the talent, skills and diversity within TD III. Accelerate Inclusion Strategies Focus on Initiatives that will leverage and formalize Inclusion strategic priorities TD has a long history of leadership in Celebrating the Power of Individual Differences, starting with our founder, Jack Lowe, Sr. (pictured above, center with glasses) and his involvement to end racial segregation in the Dallas Independent School District. Our inclusion strategy will not only be a catalyst for change but enhances our ability to carry out our mission and values by fostering a workplace where all Partner contributions are continuously recognized and valued.

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WHEN DISASTER HITS...

TD has the resources to get your business back on its feet

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or six long months, the world has grappled with COVID-19 and the effects it has had on businesses. While no one has a permanent solution to the virus, every business leader is moving forward with safeguards in place.

Still, there are countless more natural disasters that every company faces. They come in many forms: pandemics, flooding, hurricanes, tornadoes, severe hail, lightning strikes, or wildfire, just to name a few.

While no one can prevent nature’s catastrophes from happening, TD can respond quickly when they occur with its fleet of more than 400 trucks and experienced technicians. If equipment needs to be ordered, TD’s strong relationship with its vendors can help expedite your repairs.

Here are some examples of how TD has helped its customers recover from natural disasters and get up and running:

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Hurricane Harvey, Houston, August-September 2017 Harvey unleashed a record flood on Houston, inundating most of the city for days. In downtown, the Wortham Theater sat under 12 feet of water for several days, a 5,000-car capacity parking garage was completely submerged, and the George R. Brown Convention Center became temporary housing for nearly 10,000 evacuees – twice the number expected.

In all three cases, TD helped monitor the facilities and provide onsite support during the crisis.

While all three structures were important to get running, the bigger priorities were the city hall and annex. Both buildings were waterlogged, and since these were essential to the city’s civil functions, they had to be prioritized.

“I remember sitting on a curb at 3 a.m. with officials

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from the City of Houston, talking through our plans for remediation,” a TD Service director said at the time.

Preventing COVID-19

Once the water receded, the team had a long to-do list: replace air handlers, clean sheet metal, swap out rotting pump skids, change out motors and re-establish controls systems.

After a week full of 16-hour days, the building was up and functioning again.

TD is committed to reducing the spread of COVID-19. Since the pandemic began, TD has adapted in the following ways:

“Several months later during a city business meeting, we were proposing new additions to facilities,” the director said. “During that meeting, we didn’t have to explain the value of our commitment. They had seen firsthand how we got the city up and running when they needed it.”

Dallas Tornado, October 2019 On Sunday, Oct. 24, 2019, nine tornadoes touched down throughout the Dallas-Fort Worth Metroplex. Of those nine, one ripped through an area of north Dallas. This EF-3 twister caused a broad swath of damage through a key industrial and commercial area.

Total damages surpassed $2 billion, and cleanup continued for eight weeks.

One office tower had extensive damage to its HVAC equipment. TD worked with the owner to order a new make-up outdoor air fan, and a condensing unit for the elevator room. TD replaced the condensing unit, refrigerant lines, and the indoor coil to upgrade the unit to R-410A requirements. Within a few weeks, the equipment arrived, and TD used a helicopter lift to replace the equipment safely, efficiently, and effectively.

Most of the surrounding businesses hadn’t even begun repairs, and the affected area wouldn’t fully recover until three months after this tower was already back at 100 percent.

International Airport, Texas, 2014 Sometimes, imminent disasters can be avoided by being proactive. This forwardthinking international airport saw a threat to its operations and called in TD to solve a complex problem before it became a crisis.

An airport technician was inspecting a system in a manhole. Before he could start, the cover fell 25 feet, shattering a critical storm line. The line contained a valve to prevent a de-icing chemical from entering the exit pipe. The manhole also included several power lines that supplied the terminal.

• Using its Visual Intelligence platform to move all service requests forms and documentation to the cloud, preventing community spread • Offering incentives on planned maintenance inspections • Moving traditional Discover the nonemergency work Visual Intelligence hours to better support difference social distancing • Requiring all Partners to wear face coverings, wash hands, and take other public health precautions In dry weather, the repairs would be serious, but a wall cloud was expected in less than 24 hours. When the rain arrived, the valve pit would flood and knock out power to the terminal – and leak the harmful de-icing chemical into the water supply.

The airport called on TD to prevent flooding and repair the storm line. No drawings existed of the site, so TD had to rely on industry knowledge. TD’s confined space team pumped oxygen into the pit and came up with safety precautions for working with cutting torches, electrical wires, and slim clearances underground.

Working against the clock, the onsite team had to remove a 1,000-lb valve and 500-lb flanges. They had to torch-cut bolts in 2 in of water in 12-hour shifts for two straight days while jumbo jets roared overhead.

Above ground, TD raced to find a manufacturer who could customize parts.

It located one in Texarkana which agreed to manufacture, test and paint the parts overnight. Two roundtrips and several more hours of hard work onsite, and the problem was solved. The terminal continued operations, the pit did not flood, and no power was lost. Thousands of passengers continued their travels through the terminal, oblivious to the potential delay just a few feet below their luggage.

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STRATEGIES TO REDUCE COVID-19 EXPOSURE IN FACILITIES The following strategies have been shown to reduce the transmission of infectious diseases through airborne particles. While many technologies claim to increase occupant health and safety, those listed below have solid evidence to support a substantial value addition to your project.

Implementing these strategies have minimal upfront costs, but these minor additions can be highly leveraged for occupants’ health and safety. Often, these costs are only a fraction of a percent of the entire construction cost of the building. In addition, this investment has a high return by increasing productivity and health of building occupants. While the future cannot be predicted, it in general construction practices.

Ultraviolet Germicidal Irradiation (UVGI)

ASHRAE Standard 62.1 requires minimum MERV 8 • Option 1: MERV 13 • Proven to reduce risk of infectious diseases • LEED credit • • Option 2: Electronic Filters • Reduces operational cost • Potential to reduce risk of infectious diseases •

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UVGI disinfection has been proven to be highly effective in inactivating microorganisms.

• Option 1: Coils and drain pans Mold often grows on cooling coils in HVAC systems due to moisture condensation and can be reintroduced into the building’s indoor air. Installing UV lamps near coils and drain by the HVAC system.

• Option 2: In-duct airstream disinfection In-duct UVGA system is more effective than UVGI coil disinfection, but constructability and cost limit its application.

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Latest research shows decrease in infections • 40% relative humidity • Dry air can create opportunities for pathogens to spread rapidly in mechanically ventilated spaces • infections in schools, nursing homes • In operating rooms, it creates a more sterile environment

Engineering review can help improve prevention efforts • Increased ventilation dilutes the pollutants in the space and provides better IAQ • areas into higher quality air areas • Slightly pressurize spaces adjacent to

areas to other spaces

TDIndustries has an experienced engineering team, with 20-plus licensed engineers, ready to discuss these technologies and ionization and photocatalytic oxidation.

As always, TD’s engineering team is ready to collaborate and solve complex, fast-track issues with you and your design team.

Let Us Help Protect Your Facility Want to learn more? Watch our IAQ webinar. Follow the link or scan the QR code with your phone.

https://www.tdindustries.com/hvac-solutions-for-covid-19

www.tdindustries.com |

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NEW STANDARD FOR HEALTHY BUILDINGS Global expert talks to TD about facility health recommendations, WELL Building Standard

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ith the effects of the COVID-19 pandemic firmly entrenched in our minds, many employees and customers are a little more wary about entering a place of business. Does the company practice social distancing? Is the building healthy for them to return? Are there plans for additional upgrades, or a new building?

Americans are likely to take these lessons with them long after the virus comes under control. Since 2014, the International WELL Building Institute has delivered standards to improve health and well-being in our offices. Companies that follow these suggestions will have a large advantage on retention, customer acceptance, and employee health.

TD sat down with Nathan Stodola, Chief Engineer at IWBI and asked him about their standards, and what owners should expect in this new normal: TD: What is the WELL Building Standard, and how does it help create healthy work environments?

WELL: The WELL Building Standard (WELL) is the leading global rating system and the first to be focused exclusively on the ways that buildings, and everything in them, can improve our comfort, drive better choices, and generally enhance, not compromise, health and wellness. WELL provides a framework for organizations seeking to implement, validate and measure features that support and advance human health and wellness through design, operations and policy decisions.

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Chief Engineer Nathan Stodola develops the IWBI WELL Building Standard, leads educational efforts, and WELL AP credential program.

TD: Based on what we know now on highly infectious diseases and airborne transmission, will the WELL building standard be making any changes centered around mitigation of possible future outbreaks? Do any features now help address this issue?

WELL: In March, we brought together industry experts by creating the IWBI Task Force on COVID-19 to determine what changes, if any, should be implemented to the WELL standard.

Much of the feedback we received showed us the extent that WELL already addressed many relevant strategies, though we did make 20 changes in seven of the 10 concepts. One of the additions we made to Air has to do with avoiding potentially contaminated recirculated air. Previously, WELL included features related particle filtration of outdoor air and UVGI treatment on cooling coils

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(to manage mold growth), but the only treatment specific to recirculated air was carbon filters to deal with Volatile Organic Compounds.

TD: How would the features in the WELL Building Standard equip buildings to manage occupancy changes with most people were working from home?

WELL: Another change that resulted from the Task Force was allowing classes and courses to take place virtually rather than only in-person. This allows the programs to maintain their engagement, even as people travel only for essential services.

TD: Many technologies which claim to have air quality benefits (bipolar ionization, photocatalytic oxidation, etc.) have come to public attention in an effort to make buildings safer for occupants. How does the WELL Building standard address the use of emerging technologies?

WELL: It is important for designers to fully understand every technology used in their buildings. Even non-emerging technologies such as air filters can disrupt a ventilation system that is not designed to accommodate them. For novel technologies, it is important to be sure that they don’t produce unhealthy byproducts and that they are robust enough to operate in “real world” conditions.

TD: Many companies cannot afford to make major capital expenditures for what may only be a two-year problem. How do your standards address the long-term health of employees, customers, and the business itself?

WELL: What’s unique about WELL is that we’ve tried to think about all of the different ways buildings and organizations can influence health. When we get out of the immediacy of responding to COVID19, we will need to think about the longerterm necessities and implications, such as mental health support and preparedness planning. WELL looks at both design features but also policies and cultures that can be implemented immediately and evolve over time. In addition, while some countermeasures for COVID-19 are unique to the pandemic and likely shortterm, most strategies promoted in WELL are “evergreen” and will continue to be beneficial even after the current crisis. For example, increasing ventilation rates is not only a way to expel virus-containing particles, but also reduces the likelihood of sick building syndrome.

closure) as a result of COVID-19. One result of this is that the water within moves more slowly than usual (if at all).

Letting water get old can have serious repercussions due to chemical and biological factors. Because drinking water pipes are never sterile, municipalities add disinfectant to water to prevent pathogens’ spread.

The disinfectant – usually chlorine - travels with the water, preventing microbial growth from the treatment plant to the user. Because of reactions with pipe materials, other chemicals, natural organic matter and microorganisms, chlorine concentration in water decays with time.

If the water becomes too old, all chlorine may decay, potentially allowing pockets of bacteria attached inside pipes and fixtures (biofilms) to grow.

There’s solid evidence that water age increases the diversity and concentration of bacteria in drinking water pipes and raises the potential for some waterborne pathogens to develop. In addition, stagnation of hot water with no disinfectant inside fixtures and pipes may create TD: Plumbing fixtures and water flow a niche for Legionella, the bacteria are also parts of your standard. Why responsible for Legionnaires’ disease and should businesses be worried about this? Pontiac fever.

WELL: Many buildings have undergone To learn more about the WELL Building reduced occupancy (or even complete standard, visit www.wellcertified.com.

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PERFORMANCE MONITO TD’s Smart Building Services program gives owners better cost control, efficiency improvements

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fter months of waiting, some employees are back in the office for the first time. As they walk in, you see their bright, baby-blue masks interrupt the static views you’ve watched for the past six months.

Although their faces are obscured, their body language makes it clear that they’re excited to be back in the workplace after months of selfquarantine.

Everyone seems to be adapting, except the air flow seems unusual. Is there a damper malfunction? Is the coolant leaking?

Unknown to you, your air conditioning system has been idle for four months and hasn’t been prepped for a full office return. As the sun begins to shine through the windows, those hidden smiles droop into grimaces, followed by frowns as the air quality slowly disintegrates into a humid, hot, sticky mess. The air seems to be moving, but beads of sweat drip off your furrowed eyebrows and employees start checking the clock to see how soon it is until they can head home for dinner.

With so many changes and COVID-19 personnel health and safety checklists on your team’s plate, it’s an easy task to miss.

To help solve problems like this and optimize operations, TDIndustries has developed Smart Building Services. Using software platforms in conjunction with our analysts and engineers in our Virtual Service Center, TD and your facility maintenance

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ORING GETS UPGRADE department can remotely monitor and evaluate all HVAC and plumbing systems, helping owners address issues before everyone gets back to the office.

“In today’s connected climate, we are incredibly rich with data, but poor on information that creates actionable value,” said Chuck Swallow, TD Vice President. “Through our Smart Building Services, we offer scalable building and central plant optimization services by constantly monitoring the systems to identify trends, diagnose problems, and suggest opportunities to repair costly issues or adjust control settings with significant savings potential.”

Using fault detection diagnostics (FDD), TD identifies issues outside of design parameters and then prioritizes those issues based on energy waste, uncomfortable conditions, and maintenance impact so customers can address the most critical items first.

the data flowing from the company’s system controls.

“Our platforms can aggregate data, many times from disparate systems, to provide insight into multiple buildings and thousands of pieces of equipment,” said Swallow. “The ability to have ongoing commissioning, whether in a new or existing building, is invaluable.”

Smart Building Services allows for varying levels of in-house experience and support. At one end of the spectrum, TD can monitor an office building’s systems daily and provide energy conservation measures (ECMs) and other optimization strategies to the owner when issues are identified.

At the other end, a corporate campus’ facility team can monitor all systems and call in TD’s analysts when their experience is needed.

“For each diagnostic issue, we also identify the most likely cause, which helps our technicians and building operators save time and resources in troubleshooting issues,” Swallow said.

“It can help optimize small staffs because expert knowledge is encased in the software programs,” Swallow said. “Also, our analysts and engineers in our Virtual Service Center can serve as additional support, both of which can greatly lower operational costs.”

TD’s program taps into the building automation system as well as standalone devices and sensors, and aggregates that data in a single platform. The system categorizes each alert and recognizes when each system is performing outside of its intended design. It displays potential problem areas in the system for operators to check and with a dashboard for all systems, it can help consolidate all

For larger, complex campuses with central plants, TD utilizes trained data analysts and building engineers to remotely monitor and provide optimization strategies for central plant operations. “This is a true partnership with plant operators to

take control of energy expenditures and create a plan to increase efficiencies, train your staff, and save money—all with minimal capital expenditure.”

“Leveraging innovative technology to transform facilities management, whether it is our optimization platforms or our Visual Intelligence (VI) tool has been exciting, especially with the value it creates for our customers.”

As the COVID-19 pandemic continues to develop and evolve, we’ve adjusted design parameters in our optimization platforms to align with ASHRAE and CDC guidance to help owners safely get people back into buildings.

We’ve also realized that our VI photo and video documentation and telecommunication capabilities have been extremely beneficial in helping our customers provide the highest level of service while keeping interactions to a minimum.

Either way, TD’s Smart Building Services offers you the power to access and act upon actionable information, especially during these uncertain times.

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TDINDUSTRIES COVID-19

SAFETY PROTOCOLS Ensuring the safety of you and your facility

TDIndustries is taking proactive steps to help ensure the safety of all those within your facility, and to minimize disruption to your business. To keep you informed, TD has developed a detailed action plan for business continuity and to enhance safety precautions. Some of these include:

Ongoing communication regarding health, safety, sanitation and hygiene on the jobsite

Require all Partners to wear face coverings on all job and facilities sites to mitigate exposure to and spread of COVID-19

Mandatory temperature checks for all TDPartners prior to leaving their home; all Partners will adhere to your site-required temperature checks

Additional cleaning protocols for all facilities

The full list of TD Action Protocols can be found at the link provided below.

TD is committed to providing timely updates to our Partner, based on changing conditions. Currently, TD is considered an essential service business and we will continue to operate under the guidelines of our local jurisdictions.

www.tdindustries.com | https://www.tdindustries.com/covid19procedures-2020 |

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Alternate methods of service including off-peak repairs, additional filter changeouts by customer request, and other means to prevent the spread of this virus

Hands-free approval process on all work orders and contracts through TD’s no-touch service call center and Visual Intelligence platform

Maintenance of adequate stock of Personal Protection Equipment (PPE) including no sharing of PPE

6-ft minimum perimeter between all persons, where possible

Monitoring of geographic health regulations including: • • • •

Texas Health and Human Services Arizona Department of Health Services Denver Department of Human Services CDC & World Health Organization

Guidelines for proper tool cleaning

Scan the QR code to read the full list of TD’s COVID-19 Protocols TDSpirit

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SERVING UP SUPPORT

TD assists with renovation, repair of on-campus kitchen facility

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s an urban university, the University of Texas Permian Basin (UTPB) in Odessa, Texas, has both commuter and on-campus students. The 5,000plus student population is rapidly increasing, and with that growth comes opportunities for the university to expand its dining options.

To meet the demand for dining services, UTPB and its dining services manager, Chartwells Schools Dining Services, needed to renovate and repair commercial kitchen facilities in three campus buildings – the Student Activity Center, the Residential Dining Hall, and Mesa Market.

With the tight labor market in West Texas, the university had struggled to find quality, sustainable maintenance service. The inconsistent quality of the preventative maintenance over the years had resulted in major equipment issues in the kitchen facilities. With much of the food preparation equipment in the Student Activity Center kitchen not functioning, the facility became additional storage space. The Mesa Market facility was built as a small snack room with counters and ice makers, but like the Student Activity Center kitchen, it wasn’t being used.

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UTPB and Chartwells wanted to upgrade Mesa Market into a mini-convenience store to sell on-the-go meals, snacks, and coffee. The Residential Dining Hall was the only operational kitchen on the campus, and much of the equipment was not functioning efficiently.

UTPB and Chartwells sought a long-term maintenance relationship with a trusted partner that would deliver value.

Both UTPB staff and Chartwells knew TD’s reputation as a quality, multi-discipline service provider, and TD was engaged for the renovation and repair of the kitchens.

As the renovations and upgrades for the UTPB kitchens proceeded, TD’s service technicians worked closely with UTPB and Chartwells staff to troubleshoot and identify the source of equipment issues, while also repairing or replacing necessary equipment. The kitchen and serving area in the Student Activity Center had been dormant with limited use for years.

Upgrades to the facility included replacing the dishwasher, grill, ice maker and bin, and relocating two open air merchandisers remote units. TD sourced the dishwasher and grill to meet the exact width, size and capacity of the previous models. The

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ice maker and bin were down-sized to provide a reliable, space-saving solution while meeting capacity needs. All equipment in the Residential Dining Hall kitchen was repaired for full functionality and efficiency.

The Mesa Market was renovated with an espresso machine and a commercial ice machine moved from the SAC to help fulfill the goal of creating a miniconvenience store. TD installed an increased power supply for the espresso machine and reconfigured the backflow

preventer and drain for the ice machine.

The technicians worked within a lineitem budget for each piece of equipment in the kitchens Click here to manage costs, which resulted in cost savings for the university.

Looking for service?

UTPB, Chartwells and TD have created

a trusted partnership to manage the maintenance needs of the university.

Complete with two fully functioning commercial kitchens and a miniconvenience store, UTPB can better serve the student population and has become a revenue source for the university. Chartwells has used the renovated facilities to expand service to the university. The work and dedication provided by the professionals involved in these projects has helped improve the campus experience for thousands of current and future students.

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BASEBALL WITH A BREEZE TD’s Facilities team ready to play ball at Globe Life Field

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or North Texas baseball fans, the daydream of an air-conditioned afternoon watching the Texas Rangers play during 100-degree summer days has almost become a reality. For years, Texas Rangers fans sweated through triple-digit August afternoon games, hoping for a pennant and dreaming of 72-degree days.

COVID-19 delayed the festivities of opening day at Globe Life Field, but fans are patiently waiting for their new air-conditioned palace. The new stadium is 1.8 million sf and marks the third stadium for the Texas Rangers baseball franchise that TD has supported. The project also marks an important life-cycle partnership between the Texas Rangers and TD, one of the few national MEP subcontractors with stadium construction expertise. From ongoing mechanical and plumbing services, as well as facility maintenance, TD has proven to be a trusted partner in the daily workings of the stadium.

During construction, TD worked alongside general contractor Manhattan Construction to install almost 2 million pounds of sheet metal in its ductwork, 26 miles of hydronic plumbing, and a total of 2,600 fixtures throughout the stadium. Almost 300 TDPartners worked on HVAC and plumbing during this 30-month project. Now that the stadium has been completed, TD’s integrated facilities management team is fulfilling that life-cycle promise by maintaining the heart of the central utility plant.

Rising from an entry-level technician, to now Facilities Project Manager, Ray Blanco oversees part of a Five-Partner team at Globe Life Field. With 13 years of experience, Blanco is well equipped to manage the large scale of work required at the ballpark. His previous experience includes working as a project manager at Trinity Industries and as a team member of The Hills Church in North Richland Hills for more than seven years.

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By the Numbers • • • • • • • • •

Four 2,250-ton CenTraVac duplex chillers 14 chill/condenser/hot water pumps Six cooling towers Six hydronic boilers 68 air handler units 15 CRAC units 32 pollution control units 405 fan coil units 128 various exhaust fans

Want to learn more about TD’s construction efforts?

Check out these resources: Project description The Coolest Game in Texas New construction methods

20 Summer 2020

Although many events have been postponed through the remainder of 2020, that doesn’t mean that critical systems are shut down. In fact, just the opposite. A stadium this size has many different systems in place, all running at one time.

“From chillers, to boiler pumps, everything is still up and running,” said Blanco. “When pumps aren’t running, that is when you can start to damage those systems.”

Keys to Maintenance Success Transparency both pre- and postCOVID-19 has and will remain a crucial component to maintaining the Rangers’ high standards along with their onsite team. By utilizing a Computerized Maintenance Management System (CMMS), Blanco and his team can understand and track the systems at the stadium, enabling them to function from a preventative maintenance standpoint and extend the life of the equipment.

“Taking care of this equipment for the full life-cycle is at the core of TD’s business from construction to longterm operations and maintenance,” said Brian Lillard, vice president of facilities.

Optimizing maintenance operations is a key component when working with large-scale facilities like Globe Life Field, which is one of the many benefits of utilizing a CMMS. TD brought its industry-leading capabilities with critical systems and technician management to the Rangers. Using a hybrid staffing model, TD can bolster the Texas Rangers’ existing maintenance team. Through continued efforts with safety training, efficient scheduling in the equipment maintenance and work order system, TD’s onsite team has been a renewed asset to the crew at Globe Life Field.

“A big part of our job is to maintain trust with the Rangers facilities and maintenance crews to let them know that we have their best interest in mind at all times,” Blanco said.

While still in the early stages, the Rangers are continuing to raise their maintenance standards while working closely with TD. “Partnering alongside the Rangers is an opportunity to set the tone so that this ballpark can go on and be one of the best event centers in America,” Lillard said.

THE SERVICE EDITION

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21

THE SERVICE EDITION

LIFE-CYCLE BENEFITS Choosing a building life-cycle company has many easy-to-see advantages, but here are some other gains you may not have considered:

BUILT-IN ADVANTAGES: TD has a dedicated team of engineers and construction technology specialists, including BIM coordinators and estimators who can provide value-added solutions for your mechanical systems.

We are committed to finishing construction projects safely, on time, and on budget; searching out viable, sustainable solutions.

LIFE-CYCLE SOLUTIONS

We believe your systems deserve our immediate attention. Our service technicians respond 24 hours a day, 7 days a week, 365 days a year.

22 Summer 2020

Our onsite operations and maintenance Partners work alongside your facilities team to extend the life of your assets and give you total control of your facility.

THE SERVICE EDITION

ADDITIONAL ADVANTAGES: Long-term planning during construction: Engineering-focused life-cycle companies can provide better long-term solutions for facilities. Services range from design-phase chiller installation options to pre-emptively addressing new classification code requirements.

Better ongoing support: A life-cycle provider should double as a trusted advisor and partner in the owner’s success, providing combined input from on-demand service, construction, and integrated facilities management.

Better equipment selection: When a life-cycle company understands your building, its needs, and your goals, it can make better recommendations. This can include equipment selection, better variety of options, and alternative procurement methods.

One point of contact: Owners can trust an experienced company to manage double-digit subcontractors, while owners retain full control over purchases.

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THE SERVICE EDITION

BOILERS SECRET TO HEALTHCARE SUCCESS TD’s San Antonio-based Service team has 125 years of experience

D

octors, nurses, and hospital staff go through years of training guided by four words: First, Do No Harm. More than most other professions, the medical field knows that extensive training is the best way to prevent fatal mistakes.

The same is true for maintaining steam systems. In almost every hospital’s basement sits a machine producing up to 200,000 lbs of pressurized steam every hour. It’s powered by a controlled flame, and a giant fan providing oxygen. If your maintenance team isn’t trained or experienced, these boilers could explode, causing catastrophic damage: Scalding, pressurized water or a natural gas-fueled fire spread by an industrial fan.

That doesn’t include all the patients affected if the steam system fails. Steam is essential for regulating heat and humidity, sterilizing surgical equipment, cleaning laundry, and food preparation.

In the era of COVID-19, this becomes even more critical.

Research has shown that humidity levels play a crucial part in defending against infectious diseases.

24 Summer 2020

Servicing boilers is tough work, and this process requires dedicated, trained professionals to oversee this highly leveraged asset. Fortunately, TDIndustries offers such a team.

In San Antonio, TD has a six-man squad with 125 years of combined experience between them.

“These boilermakers and technicians are a special breed.

Not every technician wants to go into this work because of the danger factor, or the high stress levels,” said Service Operations Director Jerry Millership. “One minute you could be replacing a 300-lb valve, standing 20 ft in the air, and in the next hour you may be reprogramming a $2,000 control board that’s very sensitive.”

Fittingly, TD vets its candidates, only selecting the top recruits for this specialized team. Once applicants are hired, TD trains them not only on technical skills, but also provides intensive courses on safety. Committed to a ZERO Harm goal, Partners document issues, cordon off work areas, and use their stopwork authority to prevent potential injuries.

The Partners must also be calm in critical situations, tolerate heat and still perform high-quality, safe repairs. They are

THE SERVICE EDITION

cross-trained in many aspects of boiler maintenance, including: • Certified welding • Programming controls systems • Valve/pipe repair and maintenance • Best practices for low-, mediumand high-pressure steam systems • Government-mandated inspections • Can explain repairs, suggestions at both technical and overview level • Retubing, staybolt, mud leg, and breeching repairs • Installing fabricated heat exchangers • Burner combustion analysis A boiler is a significant purchase.

Often a six- or seven-digit payment, these machines must be carefully considered for facility needs, operational use, and space.

Furthermore, some systems’ longterm costs can equal the purchase price if not maintained properly.

The good news is that when properly maintained, these systems can last for decades. That requires a committed, long-term team that has, or is developing, an equally lengthy history with equipment. Every boiler requires knowledge of all its parts to be properly maintained. When working on a new boiler, technicians study manufacturer information, ventilation

standards and best practices.

Detailed knowledge helps them improve maintenance, which grows over time. However, when an owner chooses multiple, short-term maintenance teams, it opens the door for miscommunication, missed maintenance, or safety violations.

While this strategy might work on less dangerous equipment, it can increase facility risk with boilers.

BOILER SERVICES TD PROFESSIONALS, SERVICING BOILERS OF ALL SIZES

TD’s boiler team is one reason why several San Antonio and surrounding area hospitals have both chosen TD to maintain their boilers and steam systems. Beyond industrial and medical facilities, TD also services both steam and non-steam boilers in school districts, higher-education campuses, government facilities, food production and commercial properties.

TD also offers full engineering and plumbing teams who can step in and provide support on important projects. Furthermore, TD’s construction department can offer additional guidance. From emergency service and repairs to complete engineering and advisement, TD provides full-service options to support an owner’s facility.

“Our team has a really good reputation here in San Antonio and throughout the Southwest,” said Millership. “Ask anyone who works with boilers, and you’ll see the difference experience makes.”

From emergency service and repairs to complete engineering of your entire boiler room, TD is your full service provider.

800.864.7717

Questions? or visit us online at

www.tdindustries.com

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STAYING FLEXIBLE, DEPENDABLE FOR HEALTHCARE CLIENTS TD works with customer to adapt to ever-changing conditions

I

n the time of COVID-19, hospitals need all their focus on preventing the spread of this virus. Healthcare owners, therefore, are looking for flexible, communication-driven contractors who can install equipment efficiently.

TDIndustries’ fire/life safety team often works on these variable projects.

Recently, TD installed fire detection and alarm systems and necessary sequence of operations programming on several active rehabilitation facilities.

Within each facility, TDPartners had to work around existing systems and communicate closely with healthcare leadership, vendors, and other potential contractors.

TD recently renovated a rehabilitation facility in Humble, Texas. At this location, much like many others, it

26 Summer 2020

wasn’t possible to shut down wings to make the necessary improvements.

Often in these cases, TD must adapt its workflow every day with the manager on duty. Work can also be tightly managed on brain trauma wings, where a loud noise could greatly disturb the patients. In these situations, it is crucial that TD remains flexible to accommodate each individual worksite. A similar challenge presented itself in San Antonio, where TD had to coordinate with an abatement contractor.

“We often have to work around patient schedules, which translated to many small windows per day,” said Mike Showalter, fire life/safety service manager. Patient recovery is an inexact science, so TDPartners cannot accurately plan their work schedule.

“We’re used to accommodating our customers,” Showalter said.

Once TD arrives onsite, Partners typically must adjust installation plans for systems. Understandably, hospital designers often budget enough plenum space for just one system. TD’s experienced project managers often negotiate space, work around existing systems, and avoid anything that can impede the hospital’s ability to operate.

In every case, amenable Partners collaboratively work with customers and stakeholders to solve the challenge in the best way for the patron.

In Fort Worth, TD is working on a more complex footprint, which includes a two-story facility and a new 20-bed wing. While the other projects were completed before COVID-19 came to the area, this one has seen many

health-focused adaptations. TD and hospital leadership meet regularly to talk through new procedures, as well as new alterations to the wing.

TD complies with all state, local, facility and company COVID-19 policies. At this site, that includes a temperature check, a nurse’s visual inspection, and mandatory hand washing throughout the day.

“When we finish, the facility gets a complete fire alarm system. That’s our goal,” Showalter said. “We will work with our customer first and foremost to develop a game plan, however that may look.”

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THE SERVICE EDITION

MORGAN LEADING THROUGH SERVICE Servant Leader promoted to EVP of Houston operations

W

ith more than 22 years of service at TDIndustries (TD), Executive Vice President Nikki Morgan keeps her customers in mind when making important decisions. In July 2019, Morgan became the first female branch leader in company history, overseeing all aspects of the Houston geography. TD continues to break barriers of non-traditional leadership and provides opportunities to celebrate the power of individual differences across multiple geographies.

Morgan sat down with TDSpirit to talk about her journey and ways TD can support its customers as it plans what the nation’s future workplace environments look like.

What makes working at TD different from other companies in this industry?

At TD, we are employee-owned and truly live by our mission statement to help our Partners grow their careers. The opportunities are abundant if you are willing to take the personal responsibility and effort for growing your career. You must be willing to step outside your comfort zone and take risks. Leadership at TD constantly encourages you to be the best version of yourself.

How has TD’s servant leadership culture helped you grow, and how has it helped you transition into your current role?

Servant Leadership is the epitome of empowerment leadership. The goal is to bring out the best in people and help them achieve greatness. I had no idea what servant leadership was prior to starting at TD more than 22 years ago. The leadership here lives and breathes servant leadership daily so you are surrounded by examples of it that you can emulate.

Our founder, Jack Lowe, Sr., instilled that philosophy in his leaders more than 70 years ago and it is

28 Summer 2020

THE SERVICE EDITION

ingrained in our culture to this day. Because I have spent most of my career here, I can’t imagine any other way to lead people.

COVID-19 has prompted changes in our daily lives.

What has leadership looked like in the age of the pandemic?

As leaders, it’s important for us to calm any fears about the future of our organization. We must project honesty and confidence. By maintaining our strong relationships with clients and keeping Partners informed and engaged during this time of uncertainty, we’re able to reassure both our clients and Partners that TD is resilient. We are finding new ways to work and communicate to our teams and our customers.

In your opinion, what’s the secret to TD’s growth in our service department and how have you helped that grow?

We have had a consistent focus on excellence for our customers and Partners. We help our Partners grow into the best technicians, salespeople, business support and leaders in the industry by providing excellent training, coaching and performance management. This in turn helps our Partners provide outstanding service to our customers.

What goals do you have for TD’s Houston business, centered around our customers and service?

We are always seeking ways to “continuously aggressively improve” through innovative ideas, process simplification and improvement. Much of our business comes through satisfied, repeat customers. We are consistently looking for ways to make our customers’ lives easier and finding

ways to add value.

In what ways is TD’s Houston business growing through client-centered relationships?

We build our business and reputation on building trust with our clients. We are constantly listening to our clients through voice of the customer and customer discovery to ensure we are exceeding their needs.

How can we help those customers save in the long run, either during the design phase or through maintenance?

We must consider HVAC, plumbing, and other factors that influence the productivity and wellness of the building’s occupants. An organization’s most valuable asset is its people, and designing, operating and maintaining a healthy building with improved tenant and staff productivity in mind will improve the bottom line.

Why is it important to keep “life-cycle” in mind when planning for a facility’s growth?

The system and equipment should be designed with operation and maintenance in mind. Simple things like unit placement for accessibility and safety is sometimes forgotten and can cause issues later. It would be helpful for a building maintenance and operations professional to be included in the design team of the construction project.

To learn more about Nikki Morgan or what services the Houston office provides, visit our website at www.TDIndustries.com.

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THE SERVICE EDITION

PARTNERS

ON THE MOVE Welcome, New Partners:

30 Summer 2020

Tara Garcia,

Mark Watson,

Vice President, Multifamily

Vice President, Controls

Garcia joins TD with 20 years of leadership in sales, marketing, business development, operations, and residential/multifamily building.

Watson brings decades of sustained success to TD’s Controls (building automation) division. A true servant leader and veteran, Watson will oversee all Controls operations in construction and service.

Stacie Kritz,

Alicia Moore,

Jeff Sherman,

Director, Process Management Office

Director of Inclusion

Vice President, Fort Worth Service

Andrew Stokes,

Bret Smart,

Controller

Service Director, San Antonio

THE SERVICE EDITION

Partners On The Rise: Justin Beard,

Jay Layton,

Vice President, San Antonio

Executive Vice President,

Beard will oversee all operations in San Antonio.

Formerly the operations manager, this forwardlooking Partner brings a decade of time with TD to his new post.

Layton takes on an expanded role in Arizona with a focus on safety, customers, and excellence.

Layton will oversee all operations in the Grand Canyon State, including service, construction, and business development.

Arizona

Brent Hawley,

Randee Herrin,

Andrew Kobe,

Vice President,

Fort Worth New Construction

Senior Vice President, Construction Technology

Senior Vice President, Process Solutions

Nikki Morgan,

Scott Roan,

Chris Rogers,

Executive Vice President, Houston

Senior Vice President, Special Projects

Vice President, Fort Worth Special Projects

Lauren Turner,

James Venegas,

Senior Vice President, Dallas Service

Senior Vice President, Houston Service and Facilities

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THE SERVICE EDITION

PARTNER MILESTONES 40

40

40

40

40

35

35

35

Jimbo Bunnell Major Projects

Graham Moore Corporate

Jeff Johnson Multifamily

Tony Creed Major Projects

Craig Portzer Dallas Service

Jon Stroud Process Solutions

Kenneth Fletcher Major Projects

Mike Howard Arizona Special Projects

35

35

35

30

30

30

30

30

Harold MacDowell CEO

Greg Joiner Dallas Special Projects

Bruce Nelson Houston Service

James Huff Manufacturing

Jerry Watts Major Projects

Richard Frost Process Solutions

Justin Hamous Dallas Service

Bud Howard III Major Projects

30

25

25

25

25

25

Timm Nichols Construction Technology

Kevin Shields Dallas Service

Joel Stewart Process Solutions

Lyn Freeman Fort Worth Service

Jaycee Curry Dallas Special Projects

Alan Noble Construction Technology

Tim Walls Dallas Special Projects

Gregg Duvall Multifamily

25

25

25

25

25

20

20

20

Mark Fowler Dallas Facilities

John Gaskin Arizona Special Projects

Randee Herrin Construction Technology

Jeremy Kieschnick Fort Worth Construction

Perry Stroder Dallas Special Projects

Hat Dang Austin Construction

Gus Gutierrez Dallas Special Projects

Joel Lopez Major Projects

20

20

20

20

20

20

20

20

Phong Phan Manufacturing

Adam Martinez Process Solutions

David Adams Major Projects

20

20

20

Victor Nolazco Houston Special Projects

Keith Ross Houston Special Projects

Francisco Rubio Houston Construction

James Tillman Houston Service

20

Bill Brown Dallas Special Projects

20

20

20

20

Brad Wolfe Major Projects

Ki Bartlett Fort Worth Service

David Bates Major Projects

Jose Estala Fort Worth Construction

Greg Gillespie Austin Service

Erich Mangum Dallas Special Projects

Mario Morales Houston Construction

Alejandro Perez Dallas Service

30

32 Summer 2020

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THE SERVICE EDITION

20

20

20

20

20

20

20

20

John Guerra Controls

Steve Huckabee Austin Service

Greg Bunch North Texas Facilities

Lance Burnette Austin Special Projects

Jason Cano Process Solutions

Myra Comeaux Professional Services

John Cruz Major Projects

Jorge Diosdado Dallas Service

20

20

20

20

20

20

20

20

Richard Holloway Dallas Service

Dan Little San Antonio Special Projects

Robert Lujan Process Solutions

Martin Medina Major Projects

Melissa Mendiola Austin Service

John Orasco Major Projects

Don Pham Fort Worth Service

Rodolfo Ramirez Houston Service

20

20

20

20

20

Not pictured:

Juan Rodriguez Manufacturing

Jenny Sheppard Houston Service

John Straughan Major Projects

Esther Trejo Payroll

Peelapon Xaiyaratt Multifamily

20: Daniel Gullion, Dallas Service; John Hummel, Austin Construction; Raymond Martinez, Dallas Service

RETIREES

41 years

Anthony Dixon Dallas Multifamily 40 years

Dave Smith Dallas Construction 40 years

Michael Phillips Houston Construction 33 years

Don Smee Houston Construction 32 years

Ronnie Dean Houston VDC 30 years

Dennis Grissom Dallas Construction 23 years

Mark Jackson Dallas Construction 23 years

Patricia Martin Dallas Engineering 23 years

Frank Byrd Dallas VDC 46 years

Andrew Pritham Houston Construction 45 years

Timothy Edwards Dallas

Guy Albanese Dallas

Dallas Construction

Professional Services

44 years

Mark Gerstner Dallas Multifamily 37 years

James Whitley Dallas Construction 36 years

Heidi Teichelman Dallas

Bob Wilken Select Markets and Acquisitions 27 years

Jason Moore Dallas VDC 24 years

Professional Services

35 years

Paul Philp Dallas Service 24 years

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THE SERVICE EDITION

15

15

15

15

15

15

15

15

Scott Allen Major Projects

Clint Allen AZ Service

Marge Angers Finance

David Ashbaugh Job Cost

Billy Avis North Texas Facilities

Bill Bailey III Major Projects

Justin Beard SA Construction

Brandon Doyle Dallas Service

15

15

15

15

15

15

15

15

Jorge Espinoza TDManufacturing

Houston Special Projects Houston Facilities

Rafael Espinoza

Daniel Faldyn

Ricky Ferguson AZ Special Projects

David Flores SA Service

Ben Hargrove Process Solutions

Noah Hermes SA Service

Cheryl Hollowell Payroll

15

15

15

15

15

15

15

15

Jesus Lopez FW Construction

Todd Margaitis Dallas Service

Santos Martinez Process Solutions

Bob McManus Process Solutions

Stacy Mitchell Credit

Duran Moore Major Projects

Cindy Mortenson AZ Service

Raymond Narvaez FW Service

15

15

15

15

15

15

15

Rosie Nicholson Finance

Greg Oetzmann ConTech

Brad Patterson Major Projects

Dan Polifko AZ Construction

Alex Robles TDManufacturing

Juan Robles TDManufacturing

Michael Seabolt Special Projects

Clifford Sommers Houston Service

15

15

15

15

Oseas Torres John Urbina Humberto Urdiales Houston Construction Houston Special Projects Houston Facilities

Mike Vaughn Multifamily

Jose Villanueva

Tim Ward

10

10

10

10

10

Jose Abundis SA Construction

Gustavo Aguilar

Abel Anaya Austin Construction

David Ausema Special Projects

Don Bentz AZ Construction

Mark Blankenship Fleet Management

Randy Blumhoff IT

John Bonner Houston Facilities

10

10

10

10

10

10

Joseph DaCosta II FW Construction

Maynor Davila Charlie Deal Houston Construction Major Projects

15

10

Laurie Callan AZ Service

15

Austin Special Projects

10

Mario Campa Major Projects

34 Summer 2020

15

Houston Special Projects North Texas Facilities

10

15

Jesus Yanez Major Projects

10

Jesus Diaz-Martinez Jeff Ebner TDManufacturing ConTech

15

Manuel Zavala Houston Special Projects

10

Robert Etzel Houston Facilities

THE SERVICE EDITION

10

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10

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10

Aaron Fernandez Process Solutions

Carolyn Fike Process Solutions

Cecil Fleming Bill Gerard Houston Construction AZ Service

Jimmy Hatcher

Fred Henke

10

10

10

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10

10

10

Neville Henry Process Solutions

Gary Horn AZ Construction

Sheri Hoskins Dallas Service

Gary Kittrell ConTech

Stan Kleinjans Jr AZ Service

David Kolanek

Houston Special Projects FW Service

Kelly Krupski

Wendy Macias FW Service

10

10

10

10

10

10

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10

Manuel Marquez Austin Construction

Elaine Martin Payroll

Eddie Martinez FW Construction

Ruben Mendoza TDManufacturing

Chris Noel TDManufacturing

Stephen Oakes SA Special Projects

Juan Ortega Major Projects

James O’Shields FW Service

10

10

10

10

10

10

10

Abner Ostorga Austin Construction

Rick Payne North Texas Facilities

Kat Pena Houston Service

Derek Phariss Austin Construction

Benjamin Ponce Austin Construction

Blaine Pounds Austin Construction

Scott Richards FW Service

Michael Romero Austin Construction

10

10

10

10

10

10

10

10

Arnold Salas Sr FW Service

Matt Sawyers ConTech

Juan Solis Manufacturing

D.J. Spalding AZ Service

Matt Stephenson Marketing

Eddie Tarango TDManufacturing

Moises Villanueva Houston Service

Daniel Weir FW Construction

10

5

5

5

5

5

5

5

Kevin Wright AZ Special Projects

Billy Abbott Austin Construction

Rocky Abney Process Solutions

Ron Adams Major Projects

Leo Aguirre AZ Special Projects

Saleem Akhtar FW Service

Ignacio Alvarado North Texas Facilities

5

5

5

Eddie Aragonez Process Solutions

Adalberto Arredondo Felipe Avila SA Construction Process Solutions

Scott Anders FW Construction

10

10

10

Paul Gilbride Francisco Gutierrez Houston Construction Houston Facilities

10

10

5

5

Rene Ayala Swetha Batthula Houston Construction IT

Houston Special Projects Engineering

5

Michael Belyeu Major Projects

Rodrigo Alvarado

Houston Special Projects

5

Stephen Benavides Houston Facilities

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THE SERVICE EDITION

5

5

5

5

5

5

5

5

Louis Benavides North Texas Facilities

Hector Bernal North Texas Facilities

Tyree Blackman Austin Construction

Jesus Botello Process Solutions

Ray Bourgeois North Texas Facilities

David Brewer Process Solutions

J.D. Bridges Major Projects

Guillermo Briseno Multifamily

5

5

5

5

5

5

5

5

Meagan Bubela Marketing

Luis Caballero Grant Butler North Texas Facilities Process Solutions

Leonel Carreno Major Projects

Natasha Carter Healthcare Advocate

5

5

5

5

Jose Chavez Major Projects

Chris Churchill Dallas Service

Miguel Cisneros Dallas Service

5

5

5

Daniel Cuenca Process Solutions

Ronald Cuenco Process Solutions

Sean Cunningham North Texas Facilities

5

5

5

Tereso Duarte Process Solutions

Daryl Dubberly North Texas Facilities

5

Earl Elliott Process Solutions

Adalberto Camarena Alexis Caraballo Julio Carranza Austin Service North Texas Facilities Process Solutions

5

Kelly Coburn North Texas Facilities

5

5

Rigo Coronado ConTech

Alex Correa Multifamily

Robert Creekmore Houston Service

5

5

Ruolz Desir Houston Facilities

Francisco Diaz TDManufacturing

John Dillenger FW Construction

Ricky Dinh Austin Construction

5

5

5

5

5

Jacob Duron SA Construction

Kenny Durrett North Texas Facilities

Sonny Dutchover Major Projects

Joel Dutton FW Construction

Mario Duran FW Construction

Wes Elliot Houston Facilities

5

5

5

5

5

5

5

Andy Elmore Houston Service

Bobby Eslick Houston Facilities

Colton Findlay FW Construction

Michael Florentino Houston Facilities

Houston Special Projects AZ Special Projects

Ralph Frederickson

Jesus Gamez

Juan Garcia Houston Service

5

5

5

5

5

5

5

5

Hank Garcia North Texas Facilities

Jolly George Special Projects

Syed Gilani FW Service

Jeff Godwin Dallas Service

Bernardo Gomez Process Solutions

Chuy Gonzalez FW Construction

Jose Gonzalez Major Projects

Juliette Gonzalez Accounts Payable

Mark De La Cruz SA Special Projects

5

Danny Cruz Houston Construction

5

36 Summer 2020

5

5

THE SERVICE EDITION

5

5

Joey Guerra Chris Harris HOU Special Projects Houston Service

5

5

5

5

5

5

Ricky Harvey AZ Service

Sean Haselman Process Solutions

Robert Hendrick AZ Service

Jesus Hernandez Special Projects

Jose Hernandez Houston Facilities

Louis Hernandez SA Construction

5

5

5

5

5

5

5

5

Richard Huntley SA Construction

Richie James Process Solutions

James Joseph Special Projects

Edward Kim TDManufacturing

Foy Knick North Texas Facilities

Ben Kolve Major Projects

Richard Koval FW Service

Joshua Lamphere ConTech

5

5

5

5

5

5

Laurie Lincoln Special Projects

Michael Lincoln Major Projects

5

5

Adam Langford Special Projects

Jesus Lara SA Construction

Jan Lawhon Austin Construction

William Lee Major Projects

Brian Leins Major Projects

Johnny Lewis Austin Construction

5

5

5

5

5

5

Adam Lopez Houston Facilities

Houston Special Projects Special Projects

Juan Lopez

Kramer Lovich

Kenneth MacGillivray Charles Maidens North Texas Facilities Process Solutions

5

5

5

5

Abraham Mashragi Major Projects

Rafiq Maulana IT

John McKenzie, Jr. Houston Facilities

5

Meg Mochel Major Projects

5

5

Oscar Montes Travis Moore Houston Construction Austin Special Projects

5

5

Aaron Martinez TDManufacturing

Edgar Martinez Major Projects

Isidro Martinez Special Projects

5

5

5

Jordan McPherson Lee McMillian North Texas Facilities FW Construction

Liz Mendoza Payroll

Jim Miille Major Projects

Evelyn Miller Finance

5

5

5

5

5

Marlon Morales Austin Construction

David Mox TDManufacturing

Carlos Nanaeto Major Projects

Shaun Nash Austin Service

Melvin Neal Special Projects

5

5

5

5

5

5

5

Lin Nelson FW Construction

Hoang Nguyen Process Solutions

David Nicholson Houston Facilities

Matt Nolen SA Service

Nathan Nutt Process Solutions

Michael Ohlenburger Andres Olivas Austin Special Projects TDControls

5

5

Bill O’Neil North Texas Facilities

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THE SERVICE EDITION

5

5

5

5

5

5

5

Jennifer Oquendo Process Solutions

Valentin Ortiz Engineering

Blanca Palomarez Houston Facilities

Michael Parker Major Projects

Antonio Parra ConTech

Mike Pavliska Austin Service

Heather Pitman Alex Perales Houston Construction Dallas Service

5

5

5

5

5

5

Nick Powell Safety

Carlos Quijada Austin Construction

Jose Quiroz Houston Service

Rodrigo Ramirez Major Projects

Mario Ramirez SA Construction

Major Projects

Houston Facilities

5

5

5

5

5

5

5

Skii Reeves North Texas Facilities

Shane Rex AZ Construction

Adam Reyes AZ Special Projects

Jackson Reynolds FW Construction

James Richardson Process Solutions

Josh Robinson Major Projects

Isaac Robles SA Special Projects

Moises Rodriguez SA Construction

5

5

5

5

5

5

5

Manuel Rodriguez Process Solutions

Daniel Rodriguez North Texas Facilities

Oscar Rojas FW Service

Juan Salazar TDControls

Armando Sanchez AZ Service

Ray Santos Jr. SA Special Projects

Colby Sherrell Major Projects

Richard Shults Houston Facilities

5

5

5

5

5

5

5

5

Harvey Slayton Multifamily

Esmer Smith Dallas Service

Emannuel Solis Special Projects

Joel Stewart Process Solutions

Adam Swenson ConTech

Carl Taylor Major Projects

Joshua Taylor Major Projects

Jimmy Teague Special Projects

5

5

5

5

5

5

5

5

Emily Templeton Major Projects

George Thompson North Texas Facilities

Matthew Thornton Austin Service

Salvador Trujillo Major Projects

Joshua Tucker Dallas Service

Cristobal Turcios North Texas Facilities

Michael Velasquez Houston Facilities

Ruben Ventura FW Service

5

5

5

5

5

5

5

5

Alberto Vergara-Valdez

Dan Walker Manufacturing

Cameron Williams Safety

Justin Willis North Texas Facilities

Tara Wolfla People

Jerry Woody AZ Special Projects

Oscar Yanes Process Solutions

Emmitt Ybarra North Texas Facilities

5

Matt Pool Houston Service

5

Special Projects

38 Summer 2020

5

5

5

Octavio Ramirez Sanchez Ramiro Ramos

THE SERVICE EDITION

NOT PICTURED Jason Adams Robert Aguirre Ruben Alarcon Joseph Alvarado Bill Avalos Mario Baires Valencia Oscar Benavides Brandi Benavides John Bouzos Sam Caballero Jason Castaneda Luis Chavez Suyung Chen Dewayne Corker

Alex Diaz Lorenzo Dominguez Robert Esparza Travis Estes Jacob Featherston Jose Flores II Geoffrey Gerland Chris Harris Jose Herrera Sonny Holub Aubrey Houlton Teresa Kennedy Kendrick Kenney Albert Lopez

Destre London Tesko Mackwelung Jesse Marquez Martin Mata Carlos Mendoza Jose Monroy Richard Najera Daniel Nieto Emanuel Nieto Jose Perez Mike Reyes Tony Reyes Ivan Borja Rodriguez David Rohan

Marcus Rohan Thomas Rourke Luis Salas Ray Salazar Pedro Salazar Jr Rory Samuels Brett Seidle Fernando Soto Perry Sullivan Rene Vela Herman Vogel Jack West Jennifer Wyman Abdias Zuniga

IN MEMORIAM Bruce Arapis, a 46-year Legacy Partner, passed away in late 2019.

Arapis was leading the Major Projects division when he retired in 2010. Arapis had a passion for developing others and putting others first. He will be missed.

TO LEARN MORE Check out TDPipeline to find more information on any Partner!

Use the top right “Find a Partner� search bar. https://tdpipeline.tdindustries.com Scan the QR code to be taken directly to the TDPipeline.

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THE SERVICE EDITION

40 Summer 2020

THE SERVICE EDITION

Partners, As we continuing to move through 2020, we want to thank you for your continued commitment to staying #TDStrong.

This year has brought many unexpected events to our world, our industry, and our company.

To all TDPartners in the field, at home, or in the office – We want to say, Thank You. A lot has been asked of you, and you have delivered every day for TD, for our customers, and for one another. Thank you for following all of TD’s COVID-19 Protocols and for keeping each other safe during the pandemic.

To the frontline field Partners and their families - Your sacrifices and commitment to working safely while delivering for TD customers has been inspiring to see.

To the Manufacturing Partners who have come in day in and day out to produce the important products needed for our work – Your dedication to your craft has been impressive and your production has not missed a step.

To the Partners who have telecommuted and adapted to working remotely - Your flexibility has made it safer for other Partners whose roles have been critical to be in the office.

To the Partners who continued working from the office throughout COVID-19 – Your commitment and support to your fellow Partners has been critical to their success.

To ALL Partners - We appreciate you and everything you have done in 2020. Thank You. Stay safe and stay . . .

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THE SERVICE EDITION

GENERAL SERVICE

Your service contract covers most operations/maintenance, but small repairs often fall through the cracks. TD offers onsite solutions:

Wall Repair Flooring Repair Wear and tear, cracks, rips, stains

Holes, scuffs, scratches, sectional replacements

Fabrication Table stands, serving stations, wall mounts; includes welding work

Concrete Repair

Hardware

Cracks, demolished structures, and more

Repairing damaged equipment, plumbing connections, and more

TD offers all these services and more. For more information, call TD at 800-864-7717 or read more online at http://bit.ly/TDGeneralServices 42 Summer 2020

THE SERVICE EDITION

IN THE NEWS TD JOINS INNOVATION GROUP TD joined the Contractor Innovation Group, which provides startups and early-stage companies a new way to share, refine, and move forward with ideas for facilities and mechanical/electrical contracting.

TD HOLDS ‘SUPERFLUSH’ AT GLOBE LIFE FIELD As part of its commissioning process, TD held a “superflush” stress test on Globe Life Field’s plumbing system. Partners, students, and Texas Rangers employees flushed thousands of gallons to simulate a busy seventh-inning stretch.

EAGLE AWARD FOR FROST TOWER ABC honored TD’s work on Frost Tower, Fort Worth’s high-end luxury mixed-use skyscraper, with this national Excellence in Construction award – the highest possible award in this category.

CONTRACTOR OF THE YEAR Contractor magazine selected TDIndustries as its 2020 Contractor of the Year. The magazine, which boasts 80,000 subscribers, focuses on national construction issues and developments.

PYRAMID AWARD FOR TEXAS SCOTTISH RITE’S NEWEST FACILITY TD also earned an ABC Excellence in Construction Eagle award for its Texas Scottish Rite for Children Sports Medicine and Orthopedics Center in Frisco. During the process, TD transferred $1 million in savings to the owner.

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TDSpirit

is a publication of TDIndustries Inc. We want to thank the Partners of TDIndustries who contributed to this issue of TDSpirit.

Our mission: We are Committed to providing outstanding Career opportunities by exceeding our Customers’ expectations through Continuous aggressive improvement.

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