Real Producers of Oakland County- September 2020

OAKLAND COUNTY

C O N N E C T I N G .

E L E VAT I N G .

I N S P I R I N G .

EMILY FORD TOP PRODUCER

SEPTEMBER SOCIAL details inside!

New in this issue ...

COACH’S CORNER Photo by Jermaine Buie with Perfect Light, LLC

SEPTEMBER 2020

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2 • September 2020

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Oakland County Real Producers • 3

TAB LE OF

CONTENTS 07

08

18

Editor’s Note

Preferred Partners

Top Producer: Emily Ford

24

28

32

Partner Spotlight: Aaron Blakemore, Farm Bureau Insurance

Rising Star: Kyle Desmond

Behindthe-Scenes All-Star: Chris Hollis

38

42 WAYA: Back-toSchool Goals

44

Partner Spotlight: Toni Thwaites, Ross Mortgage Corporation

46

52

57

Coach’s Corner: Jessica Woodbeck

Dynamic Duo: Alyse Robertelli & Candice Van Slembrouck

Agent Spotlight: AL Abdallah

Game: Get to Know the Oakland County Real Producers!

If you are interested in contributing or nominating someone for a feature, please email us at Chris.csotty@realproducersmag.com or Terra.csotty@realproducersmag.com.

DISCLAIMER: Any articles included in this publication and/or opinions expressed therein do not necessarily reflect the views of N2 Publishing but remain solely those of the author(s). The paid advertisements contained within the Oakland County Real Producers magazine are not endorsed or recommended by N2 Publishing or the publisher. Therefore, neither N2 Publishing nor the publisher may be held liable or responsible for business practices of these companies. NOTE: When community events take place, photographers may be present to take photos for that event and they may be used in this publication.

4 • September 2020

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Oakland County Real Producers • 5

Editor’s Estate Liquidation • Consignment Full Clean Out Service Serving Metro Detroit Area.

Robert and Megan Lewis

For as long as I can remember, my life has always revolved around the academic calendar, and backto-school time has always been my favorite time of the year. Having spent the majority of my life as a student and the last 15 years teaching writing in higher education, by the end of July, I find myself pining for the new school year — for a fresh start when I get to re-establish my routine, hit the books, quench my thirst for knowledge and share my passion for the written word with a new group of students.

734-890-3623 Robertaestate@gmail.com www.hotestatesales.com

This September is a little bittersweet for me because it’s the first time in over 30 years that I won’t be going back to school. As much as I will miss my students and my role as Dr. A., I’ve discovered that my interactions with all of you and the work that I am doing with the Real Producers team are equally rewarding and packed with so many opportunities to learn and grow.

about the real estate industry and — my favorite part of this job — shaping and sharing YOUR meaningful stories with the Real Producers community.

In those stories, some of you have expressed that you didn’t initially plan on a career in real estate but that you ended up exactly where you were meant to be. I also didn’t envision that my path would lead to the pages of a magazine — or to the Oakland County real estate community — but I am certainly glad I found my way here.

In this issue, we’re kicking off the start of the new school year by featuring YOUR learning goals in WAYA and debuting “Coach’s Corner,” a rotating, educational article written by a local contributor. Thank you to this month’s “coach,” Jessica Woodbeck, for sharing several great tips — and apps — for marketing with video. If you are interested in submitting an educational article for us to consider for “Coach’s Corner” in a future issue, email me at jane. asher@realproducersmag.com.

Instead of spending my summer composing my syllabus, preparing my lesson plans, and looking for ways to improve my teaching and shape engaging learning experiences for college freshmen, I’ve spent the last few months organizing our editorial calendar, managing content, learning 6 • September 2020

@realproducers

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This month, we are also excited to reconnect with one another IRL (in real life) at our September Social at Wabeek Club in Bloomfield Hills, which will be held on September 16 from 4-7 p.m. Please remember to register for the

event as spaces fill up fast. Thank you to Wabeek for hosting and sponsoring the event along with Sandi Frith from Huntington Bank, Josh Rubin from Horizon Financial Group, Justin Barton from Hommati and Chet’s Cleaning. Photography is provided by Stylish Detroit, WindowStill, and Dawn Townsend Photography and Design.

Don’t forget to follow us on our social media platforms: Facebook, Instagram, LinkedIn and YouTube. We share upcoming features and events, and we encourage you to follow and comment on our posts. On Facebook, we have a private group titled, “Oakland County’s TOP 500.” This private group is just for the TOP 500 agents and preferred partners, and it’s a great place to collaborate with each other and to hear special announcements and receive updates on private events. Be sure to check out our recent posts featuring Partner Spotlight interviews and learn more about our magazine’s partners.

THANKS to our Preferred Partners, this magazine is FREE to the TOP 500 real estate professionals in Oakland County. Our partners come to us as a trusted source of business from YOU. Even though you may not find yourself in the classroom this month, the teacher in me hopes that you find opportunities to learn and grow, as well as some inspiration in this issue of Real Producers.

Jane K. Asher, Ph.D. Managing Editor Real Producers of Oakland County jane.asher@realproducersmag.com

Oakland County Real Producers • 7

PREFERRED PARTNERS

This section has been created to give you easier access when searching for a trusted real estate affiliate. Take a minute to familiarize yourself with the businesses sponsoring your magazine.

These local businesses are proud to partner with you and make this magazine possible. Please support these businesses and thank them for supporting the real estate community!

APPLIANCES Sargent Appliance & Video (248) 719-1270 Trevarrow Inc. (248) 377-2300 APPRAISAL Bittner Appraisal Group LLC (248) 828-8218 ATTORNEY/LEGAL SERVICES Rochester Law Center (248) 613-0007 Targosz and Walker Legal Group (248) 443-5250 CAR DEALERSHIP Star Lincoln (248) 354-4900 CARPET & TILE CLEANING Chet’s Cleaning Jennifer Carnaghi (248) 584-1819 CATERING Corporate Express Catering (248) 579-4602 CLOSING GIFTS Nibbles & Nuts (248) 737-8088 NibblesGifts.com CUSTOM HOME BUILDERS Cranbrook Custom Homes (586) 781-2316 Toll Brothers (248) 305-4004

8 • September 2020

DESIGN/BUILDERS Detroit Build Seabrook Satterlund (248) 677-0551 DRONES Hommati (248) 550-0515 Michigan Real Estate Photography (248) 660-5708 Perfect Light Photography Jermaine Buie (517) 515-1910 Stylish Detroit (313) 799-3686 WayUp Media (248) 924-1011 WindowStill Photography (517) 292-4066 WolfVR (248) 910-1754 ELECTRIC Premier Electric Company (248) 249-3790 ESTATE SALES Action Estate Sales (586) 228-9090 Hands of Time Estate Sales (734) 890-3623 FINANCIAL SERVICES & INVESTMENT PLANNING Equitable Advisors Randall B. Klee, LUTCF (248) 641-2617

Raymond James Sarah Henderson (248) 904-0460 FLOORING City Flooring (586) 303-5347 The Third Floor Marketing Group (313) 466-6498 FLORAL & GIFT BASKETS Rodnick, Inc. (586) 772-4350 www.rodnick.com GRAPHIC DESIGN & PROMOTIONAL PRODUCTS Graphic Takeover LLC Jimmy Johnson (248) 894-4464

House Call Home Inspection (586) 434-0243 Total House Inspection (248) 550-9492 HOME STAGING Impact Home Staging Experts (248) 591-4290 Real Home Staging Judy Henson (248) 838-8616 HOME WARRANTY HWA Home Warranty (609) 569-5469 HWAHomeWarranty.com INSURANCE Community Insurance Center (248) 628-2505

HEATING & COOLING Colonial Heating & Cooling (734) 455-6500

Farm Bureau Insurance Aaron Blakemore (248) 760-3479

HOME BUILDER Lombardo Homes Melissa Cervin (586) 781-2316

Farm Bureau Insurance David Purvis (248) 644-6364

Toll Brothers (248) 305-4004 HOME INSPECTION Conclusive Inspection Services (248) 399-6969 en-Vision Property Inspections (586) 453-8755 HomeTeam Inspection Service (586) 783-9957

Goosehead Insurance Wesson Gappi (248) 275-8600 Provision Insurance (248) 262-7362 INVESTMENT REAL ESTATE Michigan Real Estate Investors (248) 886-3585 JUNK REMOVAL 1-800-GOT-JUNK? (586) 909-9329

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KITCHEN & BATH Whiski Kitchen (248) 629-0058

Ross Mortgage Toni Thwaites (248) 459-2089

KITCHEN AND BATH Transitions Remodeling (248) 260-2468

MOVING & STORAGE Changing Places Moving Johnna Struck (248) 674-3937

MEETINGS AND SPECIAL EVENTS VENUE The Community House (248) 644-5832 MORTGAGE LENDER Berkshire Capital Griffen Hock (248) 822-7121

Morse Moving & Storage (734) 484-1717 Preferred Moving and Storage (586) 463-4230

First State Bank Lisa Marie Pevac (586) 354-6797

NEW CONSTRUCTION MORTGAGE Huntington Bank Sandi Frith (586) 871-8002

First State Bank Ken Ebaugh (248) 270-6278

Motto Mortgage First Levan Wood (248) 439-1633

Horizon Financial Group Joshua Rubin (248) 538-7162

PAINTING Cecil’s Custom Paintings (248) 245-4876

Huntington Bank Sandi Frith (586) 871-8002

PARTY & EVENT PLANNER DJH Event Management (585) 727-3101

Lake Michigan Credit Union Matt Adler (248) 219-7552

PHOTOGRAPHY Dawn Townsend Photography and Design (586) 225-4495

Motto Mortgage Defined (844) 437-3629 Motto Mortgage First Levan Wood (248) 439-1633

Hommati (248) 550-0515 Jessica Laine Photography (586) 855-3822

PHOTOGRAPHY & VIDEOGRAPHY Michigan Real Estate Photography (248) 660-5708 Perfect Light Photography Jermaine Buie (517) 515-1910 Stylish Detroit (313) 799-3686 WayUp Media (248) 924-1011 WindowStill Photography (517) 292-4066 PHOTOGRAPHY & WEB DESIGN WolfVR (248) 910-1754 ROOFING PROFESSIONALS Clarkston Roofing Professionals Tony Missentzis (248) 934-7288 SEWER - CAMERA INSPECTION en-Vision Property Inspections (586) 453-8755

Compass Title and Closing Services (248) 988-4853 Defined Title (248) 218-1757 Devon Title (248) 273-4300 TREE CARE SERVICES Dreadknot Services (248) 884-1681 VIRTUAL 3-D TOURS Hommati (248) 550-0515 Michigan Real Estate Photography (248) 660-5708 Stylish Detroit (313) 799-3686 WayUp Media (248) 924-1011 WindowStill Photography (517) 292-4066 VIRTUAL STAGING/SOCIAL MEDIA MARKETING WolfVR (248) 910-1754

TITLE COMPANY Alliance Title of Michigan Mary Reed (586) 238-4400

WEB DESIGN/SEO/ SOCIAL MEDIA Affordable Website Specialists (248) 770-8408

Alliance Title of Michigan Kelly Anderson (586) 238-4400

WINDOW CLEANING Kerner’s Window Cleaning (734) 834-2434

Omega Lending Group (248) 792-8876 realproducersmag.com

Oakland County Real Producers • 9

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Kim Riley Catering Coordinator 248-579-4602 Kim@Express-Catering.com Oakland County Real Producers • 11

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Chris Csotty

Terra Csotty

Jane K. Asher, Ph.D.

Jeanne Monillo

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Managing Editor/Writer

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Deborah Huston

Robbyn Moore

Jennifer Donovan Editor

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12 • September 2020

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Oakland County Real Producers • 13

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C O N N E C T I N G .

E L E VAT I N G .

I N S P I R I N G .

EMILY FORD TOP PRODUCER

SEPTEMBER SOCIAL details inside!

New in this issue...

COACH’S CORNER Photo by Jermaine Buie with Perfect Light, LLC

SEPTEMBER 2020

Internet Marketing

Designed to Increase Sales

DOWNLOAD OUR MOBILE APP It’s a badge of honor to hold the printed version of Real Producers of Oakland County magazine in your hands. If you want all our issues wherever you go, download our mobile app Digapub and take them with you. On the app, search and choose Real Producers of Oakland County where you can view issues from the last two years, connect with all our Preferred Partners and share articles to Facebook.

SOCIAL MEDIA

14 • September 2020

@realproducers

WEB DESIGN

SEO

Rob VanDette Owner Oakland County- Real Producers • 15

(248) 770-8408 www.awspecialists.com

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SEPTEMBER SOCIAL AT

WABEEK

event announcement Come join us at the newly renovated Wabeek in Bloomfield Hills on Wednesday, September 16 from 4 to 7 p.m.

Invites were sent out mid-August — don’t forget to register for the event.

Thank you to Wabeek for hosting and sponsoring the event along with Sandi Frith from Huntington Bank, Josh Rubin from Horizon Financial Group, Justin Barton from Hommati and Chet’s Cleaning.

Photography at the event will be done by Stylish Detroit, WindowStill and Dawn Townsend Photography & Design.

16 • September 2020

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Oakland County Real Producers • 17

Emily

FORD “

THERE’S NO SUBSTITUTE FOR HARD WORK 18 • September 2020

clients on my work ethic, marketing plan and intimate knowledge of all facets of my service area,” she said.

top producer

@realproducers

By Jane K. Asher, Ph.D. Photos by Jermaine Buie with Perfect Light, LLC

Over time, Emily’s approach served her well and resulted in a thriving business and a fulfilling career serving people and bolstering real estate prices in her community. More so, as a result of her strong work ethic, expansive client base and a multitude of referrals, Emily has a career volume of over $170 million, $27 million of which she generated in 2019.

For the past seven years, Emily has earned the title of “Hour Detroit” Real Estate All-Star, and for the past 16 years, she has consistently been a top producer at her firm Morgan, Milzow & Ford, where she has acted as an associate broker since 2007. Additionally, in 2015, Emily was chosen among over 5,000 members as the single recipient of the North Oakland Board of REALTORS® Distinguished Service Award, and in 2019, Emily was named the Clarkston Community Business Person of the Year. She has been a board member of the Clarkston Area Chamber of Commerce since 2014 and served as its president from 2018 to 2019.

As a fourth-generation real estate agent, Emily Ford has real estate coursing through her veins. Thanks to her mother, Pam Ford Morgan — a longstanding top-producing agent and co-owner of Morgan & Milzow & Ford, REALTORS® — and Emily’s early experience working at Morgan & Milzow & Ford, she realized her passion for homes and for the business at a young age.

Emily also realized that it takes a lot more than long-established family ties to generate one’s success in this business. “In real estate, like in life, you get what you give,” she said. realproducersmag.com

Emily became licensed in 1999, and after receiving her bachelor’s in economics from Kalamazoo College in 2002, she decided that her local knowledge, family’s experience and interpersonal skills best suited her for a full-time career in real estate. “Furthermore, I think real estate is one of the few careers that women can truly excel in in a variety of ways,” she said.

After college, Emily became a project manager and salesperson for a 72-unit new-home development in Clarkston. Then, after two years of sales experience, she decided to make the leap and venture out on her own. Early on in her career, Emily recalls being one of only a few young agents in the industry, especially in North Oakland County, and having to compete for business against far more seasoned agents. “I sold

Emily is most passionate about her clients, and as a Clarkston native, she feels fortunate to work in her hometown among so many “clients who have become friends and friends who have become clients.” Emily has two licensed assistants who handle the administrative tasks and ensure transactions run smoothly, but she insists on working as a single agent because it’s fundamental to her personable approach to real estate. “My mantra is to be hands-on with the complicated and emotional parts of the process,” she said. “I often find myself sitting at people’s kitchen tables and discussing one of the most important financing decisions and transactions of their lives, and I want to be that person sitting at the table with my clients and having those poOakland County Real Producers • 19

tentially life-changing conversations with them.” It’s through these oneon-one encounters that Emily builds long-lasting relationships with her clients, and those relationships are personally gratifying in themselves, as well as a means for generating additional business. “In my opinion, there’s no better compliment than receiving referrals from past clients and from other agents and working with repeat clients,” Emily said.

Emily attributes her amicability, servant mentality and strong work ethic to her “single biggest influence” in her life: her mother. “My mom has taught me so much about how to be of service to our clients, and, ultimately that’s the number one component that makes for a great real estate agent,” Emily said. She also says that the financial crash of 2008 was monumental in shaping her life and career because she had to adapt to a market where “distressed listings/sales outpaced private sales” and figure out how to thrive in a commission-based industry when homes were selling for cents on the dollar. By performing many broker price options and building relationships with bank asset managers and bankruptcy attorneys, Emily worked extremely hard to bolster and diversify her business, and, as a result of her dexterity, she continued to thrive in the industry.

In her free time, Emily enjoys hanging out with her boyfriend, listening to all kinds of music, attending concerts, dining at new restaurants, sampling wines, exercising, lake living and paddleboarding in the summer months — she lives on Parke Lake and owns a rental property on Maceday Lake.

In addition to her service to the Clarkston Area Chamber of Commerce, Emily is an ardent supporter of and donor to various local charities, including Habitat for Humanity, Tree of Dream and SCAMP, Clarkston’s “Special Camp for Special Kids.” In 2015 and 2016, Emily volunteered two of her homes for 20 • September 2020

the SCAMP Home Tour, which was one of the organization’s biggest fundraisers at the time. “This experience was poignant for me because SCAMP is a local cause near and dear to my heart coupled with the fact that real estate is my passion,” Emily said. “Unfortunately, SCAMP is no longer holding the annual home tour fundraiser, but many people loved the event for many years as it gave them a glimpse into homes they may have never been able to tour otherwise.”

Throughout her career, Emily’s greatest takeaway is “there’s no substitute for hard work.” She also encourages up-and-coming agents to find a great

mentor who is willing to share their experience and expertise. “There is so much to learn and to know in order to be successful in this business, so, in addition to working hard, we must also be learning and adapting to the changes around us, as well as be ethical and professional with all parties in every transaction,” Emily said. “There’s no substitute for integrity in this business…and there’s no career more rewarding and exciting than real estate!” @realproducers

realproducersmag.com

Oakland County Real Producers • 21

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Oakland County Real Producers • 23

partner spotlight

in West Bloomfield. “In any scenario, each day is unique,” Aaron said. “I get to have conversations with people about what they enjoy and value, and then educate them about their options. The variety of people I meet and interact with is what I enjoy most about what I do.”

By Robbyn Moore Photos by Stylish Detroit

R U N N I N G A B U S I N E S S L I K E A M A R AT H O N

As part of Aaron’s team mentality, he often turns to his office group for their input on ways to improve work efficiency and client service. As a result, the agency added texting to their office phone, giving clients the ability to chat at their convenience. “As a team, we set weekly and monthly goals and then look at six-month periods,” Aaron explained. “We make it fun at our office and celebrate the small victories as we work toward something bigger.” Aaron’s years as an athlete taught him the value of encouragement, stamina, and optimism.

“If you let the day-to-day activities become too stagnant, you will easily burn out from the monotony,” he said.

AARON BLAKEMORE Blakemore Insurance Agency, Michigan Farm Bureau

As a previous long-distance runner, Aaron Blakemore built his business with a similar mindset as training for a marathon: He sets a goal, pushes himself every day and looks for ways to improve his performance.

Additionally, he surrounds himself with accountability partners who are like-minded — each sharing a common goal and encouraging each other to be their absolute best.

Aaron, owner of Blakemore Insurance Agency, Michigan Farm Bureau, differentiates his business by providing exceptional service before, during and especially after a sale. “We work hard to reach out to our clients and offer policy reviews to keep pace with their busy lives — often changing the 24 • September 2020

way they’re protected,” Aaron shared.

“Over time, people’s lives and circumstances change. I feel it is our job to be their guide and offer solutions along the way. I think this is what has led to our high referral rate.”

Aaron believes how he treats others — clients, non-clients and referral sources — is a direct reflection of what will come back to him. He refers to this as “business karma” and has established dozens of trusted relationships because of it. “I am as transparent as I can be in each transaction,” he said.

“I’ve had conversations where another provider is offering someone an appropriate policy — maybe even slightly better than what we could offer — and I will be honest about that. I have cre-

While the core of insurance has remained the same, Aaron’s team wants their clients to feel confident in their plans. The technology they have implemented to reach clients and help them feel at ease is constantly adjusting in accordance with the acceleration of technology.

ated great relationships from this, and eventually, we end up doing business together.”

In addition to providing customizable homeowners’ insurance, the agency offers lake estate policies for those that live on lakefront properties as well as country estate policies for people living on five acres or more. Aaron’s client portfolio ranges from homes on Torch Lake — providing coverage for docks, sea walls and boat hoists — to clients in Highland who have horses with riding arenas.

“These are not standard subdivision-style homes; therefore, they do not deserve a standard subdivision-style policy,” Aaron said. “We can customize a package to fit our customers’ needs, while also educating them on the importance of their coverage.”

When Aaron began his career, he was faxing and emailing items. Today, he uses Docu-Sign and texting to stay current with his clients’ needs for better communications. Currently, Aaron’s group is preparing for one of the biggest changes in Michigan’s No-Fault Auto Insurance laws since the early 1970s.

“We have been reaching out to our clients to discuss how this

A typical day for Aaron may start with a meeting on a small horse farm in Milford, followed by reviewing coverage options for a client’s lake house @realproducers

realproducersmag.com

will impact them and review the new options that the complicated legislation will provide,” Aaron said. “This is a huge change, and we want to have all lines of communication open to our customers.”

When Aaron is not running his office or 5k races with his sons — Alex, 13, Jacob, 11, and Lucas, 6 — he is enjoying time with his wife, Jodie, and their boys. They live near Kensington Park in Milford, and together they spend time reveling in outdoor activities. Furthermore, Aaron is a volunteer coach and an agency sponsor for the Huron Valley United Mountain Bike Racing Team — his son Jacob is also a team member.

Having the ability to make an impact on other people’s lives is the most rewarding aspect of Aaron’s work. “Helping people at the time they need it the most is important to me,” Aaron said.

“I want to be remembered for that — for helping others.”

Michigan Farm Bureau is a full-service agency that helps clients with home, farm, auto, commercial and life insurance.

The company was started over 20 years ago by Ron Berry who retired in December 2018.

Since that time, they have added more licensed agents and continue to grow.

“I believe success is when you are personally comfortable with what you have accomplished,” Aaron shared. “While I have always set goals and worked toward them, I also know how important it is to reflect on all my past accomplishments. However, I won’t let prior success get in the way of the goals still ahead of me.”

Oakland County Real Producers • 25

I HAVE OVER 25 A-RATED CARRIERS AND 96.7% CLIENT SATISFACTION RATE TEAM THAT SPECIALIZE IN HOME CLOSING PROCESS.

Bittner Appraisal Group, LLC

248-828-8218 (Office) • 248-701-7350 (Mobile) bittnerappraisalgroup@gmail.com 2075 W. Big Beaver Rd; Suite 222, Troy, MI 48084 www.bittnerappraisalgroup.com

We offer a wide-range of services to support the needs of various customers, including: WESSON GAPPI AGENCY OWNER

Direct: 248-275-8600 Office: 248-946-8500 wesson.gappi@goosehead.com https://www.gooseheadinsurance.com BRANCH LOCATION

6443 Inkster Rd Suite 260 | Bloomfield Hills, MI 48301 OFFICE HOURS

Monday - Friday, 9 AM to 5 PM LICENSE #:0889970

26 • September 2020

home matters

By Shauna Osborne

CLEAN HOME, HEALTHY HOME

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Homeowners

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Insurance Companies

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@realproducers

Fall brings us a symphony of delights: colorful crunchy leaves, perfectly crisp air, pumpkin-spice everything. But the same plunging temps that inspire cozy evenings around the fire pit are ones that push us indoors and close to one another… which has taken on a whole new meaning this year, in particular. Add in the many businesses, workplaces, and schools reopening, circulating and recirculating germs of all kinds, and how clean and disinfected we’re keeping our homes becomes critical.

As we now know, COVID-19 is transmitted by viral saliva droplets in the air and on surfaces, as are other common cool-weather ailments like colds, flu, and strep. Some viruses can live on surfaces for days at a time, depending on humidity, temperature, and surface material. What decontamination steps can we take to keep our homes and bodies healthy this season?

realproducersmag.com

High-touch surfaces

Bedrooms

• Think phones, remotes, doorknobs, faucets, light switches, keyboards, etc.

Wipe these down with disinfectant weekly and more often when someone is sick or your house has guests.

• Remove shoes at the doorway, so they don’t track in illness-causing germs.

• Bed linens: Wash sheets at least weekly and more often when someone is sick.

Bathrooms

• Towels: Wash bath towels at least weekly and after every use if someone is sick.

Change hand towels every few days and every time you have guests.

• Toilets and faucets: Sanitize your toilet bowl, handle, and sink / tub faucets weekly. Be sure to put the lid down when you flush, as flushing can spread fecal matter and germs all over your bathroom.

Kitchen

• Kitchen sink: The kitchen sink is a cesspool of germs and bacteria, so disinfect it every day. You can also pop your sponge in the microwave for two minutes to zap any lingering E. coli and salmonella.

• Counters: Avoid putting germ-harboring items from the outside, such as purses, reusable grocery bags, or mail, in your food-preparation space. Be sure to clean counters with hot water first to remove dried food and then sanitize the area and let air-dry.

Oakland County Real Producers • 27

rising star

By Robbyn Moore Photos by Stylish Detroit

KYLE Desmond M A K I N G A L A S T I N G I M PA C T O N B U S I N E S S A N D O T H E R S

28 • September 2020

@realproducers

Four years ago, Kyle Desmond was at a crossroads with his career. He and his wife, Lyndsey, were also expecting their second child. With 14 years of sales experience and a desire to have his own business, Kyle was ready to make a career change that would support his growing family and fulfill his dream of entrepreneurship while helping others.

Real estate was a natural fit for Kyle as it was something he had often thought about but hadn’t yet pursued. “I was ready for a change,” Kyle recalled. “I made a list of careers that were compatible with my background as well as something that would allow me the flexibility to design my own business and set my own schedule — needless to say, real estate was at the top of my list.”

Today, Kyle is a licensed real estate agent at Hall & Hunter Realtors with a career volume over $28 million. He has been recognized as an “Hour Detroit” Real Estate All-Star, a top producer in Oakland County and a rising star at Hall & Hunter.

Kyle shared how grateful he is for the relationships that his real estate business has given him. “I make it a priority to help my clients every step of the way,” he said. “It is so rewarding when realproducersmag.com

“ ”

I AM PRESENT IN EVERYTHING I DO, WHICH KEEPS ME FOCUSED AND GIVES ME THE OPPORTUNITY TO LISTEN.

clients become friends long after the sales transaction is complete.” Additionally, Kyle values the friendships he finds within his office, among other agents and alongside his business partners.

Kyle goes to great lengths to treat every client as if they are family — an important character trait he learned from his father. As a young boy, Kyle watched his dad run the family business — AJ Desmond and Sons Funeral Home — and serve within their community. “My dad had a huge influence on me,” Kyle shared. “I watched how he made a lasting impact on people through his care and service. That was, and still is, very inspirational to me.”

Kyle continues his dad’s legacy in his real estate career with his attention to client service and loyalty to those around him. “I am present in everything I do, which keeps me focused and gives me the opportunity to listen. By doing this, I pay attention to details, I work smarter and it gives me the stamina that this business requires.”

Oakland County Real Producers • 29

Given his quick rise to success, Kyle offers up-and-coming agents some advice. “Be ready to grind,” he suggested. “This business is a 12-months-a-year job that never quits. If you make yourself available and concentrate on the people you know and those relationships, your business will thrive.”

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When Kyle isn’t finding dream homes for his clients, he can be found in northern Michigan at his cottage with his wife, Lyndsey, and their two children — Dylan, who loves superheroes and sports, and Ryley, who enjoys dressing like the latest Disney princess.

Westside

( 5 1 7 ) 8 5 3- 32 33

Jennifer Carnaghi jennifer@chetscleaning.com

248-584-1819 chetscleaning.com

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Making and having a positive impact on people is how Kyle defines success. “Big or small, it feels good to make a difference in other people’s lives,” Kyle said.

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Looking ahead, Kyle plans to continue the growth of his business.

He is slowly forming a partnership with Hall & Hunter colleague, Michael Perrotta, and together they are developing final plans to be rolled out later this year.

30 • September 2020

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ASHI, NAHI, ACI, 203K Consultants | HUD/FHA Certified (248) 399-6969 | conspect@hotmail.com | www.conclusiveinspection.net realproducersmag.com Oakland County Real CERTIFIED Producers • 31 INSPECTOR

CHRIS HOLLIS

behind-the-scenes all-star

when needed. Joe also appreciates that Chris understands where The Delia Team is headed and how well he aligns with their mission.

Is there anything else you’d like to share about yourself, about your job or about your relationship with the person who nominated you?

Do you work with someone who truly makes a difference in the industry, in your business or at your office?

Email Terra Csotty at terra.csotty@realproducersmag.com to nominate them to be featured as a Behind-the-Scenes All-Star in an upcoming issue.

O N A M I S S I O N T O M A K E A L A S T I N G I M PAC T Position/Title: Director of Lead

Generation and Technology Office/Company: The Delia Group, Keller Williams How long have you been working in your current position? One year How long have you been working in the real estate industry? Six years

day. I also work closely with our director of operations on future events, marketing materials, etc., and support all of the new agent onboarding.

How would you describe your job in one word?

Progressing.

What is the most challenging aspect of your job?

People and person-to-person interactions are always a great opportunity to grow. In agent-to-client and agent-to-admin interactions, as long as we all pull in the same direction, it runs forward, if not always smoothly. My challenge in regard to this is that I am physically located in Grand Rapids while the rest of our hub is in the Rochester/Detroit area.

Why do you think you excel at your job?

What did you do before you began working in your current position?

I was formerly a director of operations for another real estate team.

My background is in the military, the Marine Corps and the Army.

What does your typical workday look like?

Business/lead generation and technology — I manage everything from lead flow, lead conversion into clients and the systems that enable that smooth transition. I manage Facebook, lead flow, and CRM reports and talk with our sales team almost every 32 • September 2020

Some people do a thing because they are good at it. Some people do a thing because they enjoy it or enjoy working on it. I do this thing because I must. I feel a drive to make a lasting impact on a business, on how business is done, and on how information and clients flow through our business…and, more importantly, on how our agents flow through the lives of our clients.

What is one thing about you that others might find surprising or interesting?

I can ride a unicycle with above-average skill.

When you’re not working, what do you like to do for fun?

Working with Joe and Renee has been the highlight of my professional career. I didn’t think I would find this level of trust and empowerment outside of the military. Additionally, I work remotely, which is uncommon in my field, but, on day one, I embraced the risks associated with this situation. I am grateful to work with Joe and Renee and the rest of the Delia Group. I look forward to “work” almost every day because it doesn’t really feel like work.

Joe Delia, owner of The Delia Group at Keller Williams Paint Creek, says that Chris is committed to and immersed in the business. “Chris understands how everything connects and the dominos that fall when we move a new process in or remove a process,” Joe said. “He lifts up everyone within KW, not just The Delia Group.”

Joe describes Chris as a person who goes above and beyond: At any time, Chris is quick to jump in and fix warranted situations and fill in the gaps

1981.

A lawyer, a tax accountant and a financial advisor walk into a bar. Seriously. That was the start of a well-coordinated plan that’s still paying off in

2019.

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Competitive shooting — I was fortunate to compete with the Army shooting team at regionals and national-level events, and I am the winner of the 2019 Michigan Governor’s 20 TAG Match.

Sarah Henderson, AAMS®

What is the most rewarding aspect of your job?

How do you feel about being nominated as a Behind-the-Scenes All-Star?

I am valued. I am empowered. I can affect change on a large scale. My family time is protected. I want to log into work every day.

Great! I normally do things from the shadows… like Batman. There have been some great agents, brokers and staff featured in Real Producers, and I am grateful to be added to the collection. @realproducers

“Chris could work anywhere, yet he’s chosen to hitch his wagon to us because he and we know that as we continue to develop our platform together, we’ll have a competitive advantage that is unmatched,” Joe said. “I couldn’t be more appreciative of his commitment to the mission, and I’m excited to get our 503c launched with him.”

Financial Advisor (248) 540-3733 sarah.henderson@raymondjames.com www.LivingInClover.com 325 N. Old Woodward Ave, Suite 320 Birmingham, MI 48382 ©2019 Raymond James & Associates, Inc. member New York Stock Exchange/SIPC

realproducersmag.com

Navigating you to homeownership 3250 W Big Beaver Road, Suite 228, Troy, Michigan 48084

Office: 248-98TITLE (8 4 8 5 3) | Fax: 248-731-0020 info@mycompasstitle.com | www.mycompasstitle.com Oakland County Real Producers • 33

announcement

A CALL FOR LOCAL

CONTRIBUTORS Do YOU have special skills, helpful tips, expertise or insight to share with the real estate community?

Real Producers of Oakland County invites YOU to submit an original, informational article for publication consideration in a future issue.

We welcome article submissions (500-700 words) that educate and engage Oakland County real estate professionals.

Topics may include but are not limited to the following: • • • • • • • •

Game-changing social media strategies New directions in marketing and advertising “How To” instructions focused on specific situations or processes Tips on hiring, retaining and motivating employees Building a brand Creative approaches to problem-solving Finding work/life balance REALTOR® Board Updates

For additional information about this publication opportunity, please contact Managing Editor Jane K. Asher at jane.asher@realproducersmag.com.

34 • September 2020

@realproducers

realproducersmag.com

Oakland County Real Producers • 35

We Transform Your Vision into Reality

DRONE • PHOTOGRAPHY • RENDERINGS • 360 TOURS • MARKETING We know first impressions matter; especially when it comes to purchasing real-estate.

248-910-1754 • info@wolfvre.com www.wolfvre.com

36 • September 2020

@realproducers

realproducersmag.com

Oakland County Real Producers • 37

Inshot for Video Editing

If you aren’t a professional videographer, you probably don’t have the first clue about editing a video — we get that, so the best starting point will be with Inshot. It’s one of the quickest and easiest video editing apps out there. Inshot will allow you to put graphics and text on your videos like the pro you are. Yes, it’s FREE, too. BigVu for Video Script Reading

Winging it isn’t your style? We understand — it’s not comfortable for most people. You need the teleprompter app called BigVu. Write the script and all you have to do is read from the screen!

We’ve recorded plenty of selfie videos with BigVu to ensure our message is crystal clear and free of “ums.� This one is a game-changer for anyone nervous to get on camera.

TOP 3 REASONS

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Clips for Text-to-Speech Video Content

Did you know 80% of videos are watched with the sound off? You want to give your audience the

coach’s corner

By Jessica Woodbeck, Thrive in Real Estate Team and Head Coach

Here are the top three reasons to market with video:

1. One minute of video has an impact of 1.8 million words (1).

2. Over half of communication is done through body language — video allows for that (2).

3. Four times as many people prefer to WATCH a product rather than simply read about it (3).

38 • September 2020

The Nielsen Rating Company — you know, the company that rates commercials and advertising — was so fascinated with Facebook video that they did a study on it. They found that the first three seconds of video had a 42% impact on purchase intent and that 10 seconds only raised the intent to 72% (4). How does this affect you? Well, we highly encourage some preparation prior to pointing and shooting. The days of “Hi, Facebook, it’s a great day today ‌â€? are gone. It’s not good enough.Â

At Thrive in Real Estate, we’re working smarter, not harder to give you the best tools to be and become an elite real estate agent. Visit us every Thursday for top-producer tips and tricks on how to improve your business. We’re on FB @ThriveInRealEstate.

1. “Is Your Company Giving the Love it Deserves?� by Kate Harrison, forbes.com 2. “The 7% Rule: Fact, Fiction, or Misunderstanding�

by Philip Yafee, ubiquity.acm.org 3. “The Power of Video – How You Drive Engagement To New Levels� by Alex Beeston, business2community.com 4. “Nielsen Studies Impact of Facebook Video Ads Beyond View Counts� by David Cohen, adweek.com

AND APPS TO MAKE IT EASY

If you’re not doing video today, you will become irrelevant in a rapidly changing world. Real estate has leveled up through technology. It’s 2020 and grassroots marketing has transitioned from the best way to grow a business to a dying art form.

That’s right — personal branding through video has become the most cost-effective way for business owners to rapidly gain brand exposure and connect with their audience.Â

opportunity to actually participate in your message, right? Clips is a free app that puts what you say onto the screen, giving your fans the opportunity to read your message with the sound off. We all know most text-to-speech apps aren’t 100% accurate — Clips lets you edit them after the fact, giving you full control over your message.Â

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Turn key solution to earn renewable commissions Align with one of the fastest growing agencies in Michigan Sales and service provided by Provision Insurance Ability to write tough-to-place accounts

The good news is we’ve got you covered with easy-toinstall apps that will help you connect your message to your audience in a faster, more professional way.Â

InstaSpacer for Instagram

Let’s start with Instagram and by saying GOODBYE to those annoying dots that we typically use to properly space Instagram text — they can make your post feel cluttered. We use an app called InstaSpacer, which allows you to space between your lines without those pesky dots everywhere. It gives your posts a cleaner look and it’s FREE. @realproducers

 � � �� ­€  ‚ƒ„ …†‡ ˆˆˆ�

 � �

realproducersmag.com

Oakland County Real Producers • 39

financial fitness

The Deadly Sins of

Retirement Planning

By Shauna Osborne

A hot topic in financial media over the last few years has been the “retirement crisis” currently facing Americans. Workers – baby boomers, in particular – are retiring at higher numbers yet are living longer lives than ever, due to advances in modern medicine. Longer, healthier lives sound like a positive, but fears surrounding whether Social Security will go bankrupt persist, not to mention a shaky post-pandemic financial landscape. More alarmingly, according to Forbes, one in five American adults have nothing saved for retirement. Now more than ever, it’s crucial to keep your retirement finances secure by avoiding these “deadly sins” of retirement planning.

Undoubtedly, you are capable of handling the basics of retirement planning, but don’t be too proud to PRIDE enlist the assistance of professionals to select the investments that best suit your individual goals.

Just as you are an expert in your field, financial professionals have the education and training to handle difficult areas, such as asset allocation and portfolio diversification, with aplomb, ensuring you have a secure long-term portfolio and comfortable retirement.

It’s difficult watching your paycheck dwindle as funds get deducted for retirement, healthcare, etc., GREED but saving for retirement will benefit you more in the long run. Invest in your future by at least matching your employer’s contribution, if offered, and revisiting your deferral amounts when you earn a raise or bonus. Also, make sure your retirement planning goals are realistic.

Don’t set your sights on what you can’t have out of avarice.

Laziness is never beneficial in investing and retirement planning. Most Americans don’t SLOTH review their retirement options and related tax implications adequately. Double-check retirement statements regularly to ensure deduction amounts are correct and match your pay stub, and keep an eye on accounts, even in retirement.

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Would you like to know how to fix and flip or buy and hold real estate?

Don’t let wrath compel you to burn bridges when leaving a company. Separating from a position on WRATH amicable terms ensures a smoother transition all around; plan carefully (and calmly) so that you don’t find yourself endlessly stranded on the job market and / or forfeit your eligibility for unemployment pay.

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40 • September 2020

@realproducers

realproducersmag.com

248-394-0150 • MichiganRealEstateInvestors.com Oakland County Real Producers • 41

waya — back-to-school goals

What personal or professional

Title Issues?

We Can Help.

knowledge or skill do YOU hope to learn this school year?

CHRIS ATALLOH, ESQ.

Founder and Managing Partner

HELPING YOU TO BETTER YOUR BUSINESS F R O M S TA R T T O C L O S I N G !

Have You Ever Had Your Closing Stall Because of Unexpected Title Issues? We Can Provide:

Contact us today and we will be happy to walk you through the closing process

We want to hear from you and publish YOUR answers!

Check your email and submit a response, so you can be featured in next month’s WAYA.

Fast and Easy Probates For Property Owned by A Deceased Party All Required Documents to Sell a Property Owned by a Trust Quiet Title Actions to Remove Improper 3rd Party Claims to Title Help Settling Earnest Money Deposit Issues Contract Reviews • Quick LLC Formation Simple Answers to Seemingly Complex Problems

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I learned how to stay on top of the coursework and how to use Google Hangout. Challenging items were how to use the computer to draw over the PDF files and create illustrations on essential drawing software.

I hope to learn better time management skills. I need to ensure that I am running my day and that my day is not running me.

I won’t be attending school this year, but my expectations for my five beautiful kids, ranging in ages ranging from 8-12 years old is that they develop communication skills (listening, speaking and writing); analytical and research skills; flexibility and adaptability; interpersonal abilities; the ability to make decisions and solve problems; the ability to plan, organize and prioritize work; the ability to wear multiple hats; and leadership and management skills.

SHERRY PYSZCZYNSKI, KW METRO

MIKE K SOBH, RE/MAX LEADING EDGE

I would like to diversify my skillset in general so as to broaden my marketability in a very uncertain world.

This school year, I hope to learn a system of organizing my clientele of 29 years by setting up a database and maintaining contacts as I have — I am looking forward to a better way other than snail mail. I look forward to also learning better marketing skills

MICHAL CATARI, WOLF VIRTUAL REALITY, LLC (WOLFVR)

DEBORAH HUSTON, EVENT COORDINATOR FOR REAL PRODUCERS OF OAKLAND COUNTY & WAYNE COUNTY

My goal is to learn how to improve our name recognition in new territories. Our company has a very wide range of services that we offer from inspections to decontamination services. I would also like to improve on learning what services will bring the most value to agents, so I’m not overloading everyone with too much information.

NIKKI MAYES CLARK, INSIDEOUT INSPECTIONS PLUS

I intend to learn more about fine-tuning a team so that I (and we) can run more efficiently and serve more clients.

MICHELLE DAVIS, RE/MAX MASTERS 42 • September 2020

KAREN CAMILLERI, CENTURY 22 ROW

My goal is to continue self-improvement. I recently attended Unleash The Power Within, a virtual seminar with Tony Robbins. Through the power of daily priming, more discipline with DMOs (Daily Methods of Operation), and the passion and strength already within me, I can do anything! I made some awesome connections and am looking forward to continuing to grow.

customerservice@alliancetitlemi.com

Kelly Anderson

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We are committed to making the mortgage loan process as streamlined and as simple as possible. We work with over 30 different lenders to insure that we are getting you the very best deal.

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T: 248.538.7162 | C: 248.797.5206 JRubin@HorizonFinancialGroup.com 30150 Telegraph Rd, Suite 320 Bingham Farms, MI 48025

TERRA CSOTTY, PUBLISHER OF REAL PRODUCERS OF OAKLAND COUNTY AND REAL PRODUCERS OF WAYNE COUNTY @realproducers

Mary Reed

realproducersmag.com

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Oakland County Real Producers • 43

Toni

their clients’ needs. “We know exactly what’s going on with every step of the transaction,” Toni said. “We offer concierge-style service with attention to detail at the top of the list.”

With 17 years in the mortgage business, Toni said she has seen it all. “At

woman she becomes.” Brooke will be entering 5th grade in the fall.

For Toni, success isn’t about a financial goal. Rather, success to her is creating and achieving a personal goal and finding success in the growth.

“I know a lot of people who reached

THWAITES ROSS MORTGAGE CORPORATION A LENDER FOR LIFE After graduating from Central Michigan University in 2002, Toni Thwaites took a year to figure out her career path. She accepted a position at a mortgage company where she could learn about the business and the intricacies of originating mortgages.

Seventeen years later, with countless transactions and a portfolio full of repeat clients, Toni has successfully built a career in the mortgage industry.

Since that time, Toni has worked for several different mortgage companies, learning the basic principles of the business and establishing relationships and a name for herself. Today, she is the branch manager for Ross Mortgage Corporation in Birmingham. “I have a strong loyalty to Ross,” Toni shared.

“I relate to the ethics and morals of the company along with the amazing teamwork mentality.” When Toni was asked to open the Birmingham branch, she jumped at the opportunity. “I was thrilled to be a part of the milestone opening,” she said. “As a resident of Birmingham, I am familiar with the people, the community and the real estate agents — it’s a location that’s near and dear to my heart.”

With the understanding that people tend to do business with others they respect, Toni brings a personal touch to her transactions. “I take the time to 44 • September 2020

Ross, we know how important it is to stay on top of guideline changes and new policies,” she explained. “It’s part of our job to know when there’s an adjustment in the marketplace; we easily adapt, knowing everything could be different tomorrow.”

When Toni’s not guiding her clients through the mortgage process, she can be found socializing with her friends, working out or taking time to be with her daughter, Brooke, 10.

Toni is a dedicated mother, and she and Brooke share a very special bond.

They enjoy outdoor activities such as riding bikes and traveling the world.

“My daughter is the light of my life,” Toni confided. “I love spending time with her, especially traveling. As she gets older, I look forward to traveling the world with her and introducing her to how people live throughout the world. I think travel is one of the best gifts I can give her to shape the

partner spotlight

By Robbyn Moore Photos by Jessica Laine Photography

get to know my referral partners and build relationships based on trust and excellent service,” she said. “My clients are guided through each step of the mortgage process because I want them to have the best experience possible.”

Many of Toni’s clients are repeat customers. She is often doing multiple loans and providing services to their referred friends and families. “My reputation sets me apart from others,” she explained. “My agents and clients don’t stress when they work with

me because I bring peace-of-mind to the entire process and ensure everything runs smoothly and on time.”

In today’s market, mortgage programs and interest rates are generally remarkably similar. Therefore, Toni’s dedicated team works tirelessly to set themselves apart.

Collaboratively, they stay current on industry trends and are attentive to @realproducers

realproducersmag.com

high financial status and yet, they did not find happiness,” Toni shared.

“Don’t get me wrong, career growth is important and rewarding, but for me, success is found once you are happy and comfortable with who you are as a person. When that’s achieved, everything else falls into place.”

Among her clients and colleagues, Toni is known for her kind heart. She stands up for what she believes in and for those that she loves. “I want to be remembered for being a loving mother and friend,” she said.

As a beacon through the mortgage process, Toni looks forward to many more years of helping others during the most exciting time of their lives.

“Buying a home is probably the biggest transaction of a person’s life,” Toni said. “I will continue to be an advocate for my clients and real estate partners. I want them to know I am here for them as their lender for life!”

Oakland County Real Producers • 45

& ALYSE ROBERTELLI

CANDICE

team. Alyse was right, and that’s when these two friends teamed up to become a dynamic duo in the industry.

VAN SLEMBROUCK

46 • September 2020

Later in their careers, Alyse and Candice formed The Robertelli Team, an equal partnership centered on teamwork, relationships and community.

With a career volume of $120 million, over $18 million of which they generated in 2019, Alyse and Candice are proud of being the number two agents in their office based on sales volume. They also pride themselves on being young, innovative and technology-driven “pretty likable people.”

Photo by Sydney Schurig

dynamic duo

By Jane K. Asher, Ph.D. Photos by Dawn Townsend Photography and Design Photos taken at Cranbrook Custom Homes -The Heights in Rochester

Best Friends Building a Relationship-Based Business

@realproducers

In 2002, newly licensed agent Alyse Robertelli met administrative assistant Candice Van Slembrouck while they were working together at Real Estate One, and they instantly formed a strong connection that would go on to shape their personal and professional paths for years to come. Now, almost two decades later, Alyse and Candice’s charismatic bond is the driving force behind The Robertelli Team at Max Broock REALTORS®. As lead partners of their team, Alyse and Candice have leveraged their skills and their friendship to thrive in the relationshipbased business of real estate. realproducersmag.com

“One out of two marriages ends in divorce,” Alyse said.

“As work wives and best friends for many years, we beat the odds and are still going strong! Being able to work with your best friend on a daily basis and to accomplish your goals together is an awesome and rewarding experience.”

“Every day, we work with ‘plus 10’ attitudes and smiling faces,” Candice said. “We set ourselves apart in a competitive industry with our builder relationship/third party marketing services. This gives us an advantage to leverage our marketing degrees and new construction sales experience.”

Alyse and Candice have been designated as 2016-2019 “Hour Detroit” Real Estate All-Stars and Real Estate One 2019 President Club recipients as well as nationally ranked as

top 1% real estate agents. Additionally, The Robertelli Team makes a habit of giving back by donating a percentage of each sale to the Alzheimer’s Foundation. They also host an annual event to fundraise for several charities, and the Real Estate One Foundation matches their fundraising efforts.

At the end of 2019 — their best year to date as a two-person team — Alyse and Candice brought on two new team members: REALTOR® Lauren Salome and Director of Operations Deborah Hughson. Lauren comes from a family of real estate developers/builders and brings her years of knowledge to the team’s growing portfolio of third-party marketing for builders. Deborah, who has years of experience as a licensed agent, knows the ins and outs of the industry. Deborah’s top priority is overseeing the team’s transactions to ensure their clients receive “a top-notch experience” founded on stellar customer service.

“We all work together to make house shopping fun and selling seamless,” Alyse said. “From helping our clients get their homes ready to market to impressive marketing materials

Early on in their friendship, Alyse was recruited by a developer and was offered a position as an on-site sales manager for new construction sales. Alyse was interested in the position but also adamant about bringing her own assistant with her because she knew that she and Candice would make a great Oakland County Real Producers • 47

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and strong negotiating, we have found our recipe for success!”

The success of The Robertelli team materializes from Alyse and Candice’s shared values and skills: They both are passionate and driven businesswomen with strong problem-solving, organizational and interpersonal skills. Like most successful business partners, Alyse and Candice bring different strengths to their team. Candice, who is more type A, focuses on data and analytics. “My mindset is trackability,” she said. “I analyze where our clients come from, how we gain new client relationships, our annual business growth and the quality of our service.”

Alyse, who is more type B, is the creative negotiator and strong closer.

“Candice likes a stand-up desk, while I prefer to sit down — JK, but it is the truth!” Alyse said. “I admire Candice’s dedication to our clients and how she is an overachiever.”

“I admire Alyse’s ability to manage a successful business, motherhood and social life,” Candice said. “As the mother on the team, she tends to provide lunches!”

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Alyse and her husband Kevin Robertelli reside in Bloomfield Hills with their two daughters, Sloane, 8, and Harper, 3. Alyse appreciates having a flexible schedule that allows her to attend her children’s school events. She enjoys family vacations — especially trips up North and to Florida — hosting pool parties at her home with family and friends, reading novels — as long as they don’t make her cry — listening to pop and classic rock and watching ‘80s movies.

Candice and her husband Doug Van Slembrouck, who she met on an Amtrak train, live in downtown Rochester with Lilly, their Silk Terrier. Candice and Doug are adventurous and outdoorsy; they enjoy hiking, biking and traveling near and far. They recently purchased a cottage in Au Gres, Michigan, and are in the midst of a large renovation project.

Candice is a big fan of Nicholas Sparks books and movies and describes herself as “a sucker for a love story.” She also enjoys all genres of music.

Candice grew up in Farmington and earned a marketing degree from Westwood College in Chicago.

Candice names her mother, Penny Jones — a single-parent who worked two jobs— as her most influential role model and greatest inspiration in life.

“My mother showed me how to be a strong, smart, confident, motivated and independent woman,” Candice said. Alyse, who grew up in West Bloomfield and graduated with a marketing degree from Michigan State University, has always looked to her grandfather, who is now 94 years old, for guidance

and inspiration. “My grandfather has been a real estate investor throughout his life and has inspired me to follow my dreams and encouraged me to be the best I can be,” Alyse said.

Alyse and Candice depend on one another in life and in business. The longevity and strength of their relationship — as both best friends and esteemed partners — is founded on their shared work ethic and is sustained by their commitment to communicate with and understand one another.

“My advice to others who may be considering partnering up is to find someone you are comfortable being with on a day-to-day basis, someone whose business structures align with yours and someone with whom you can openly communicate throughout your business venture — discuss each other’s strengths and weaknesses and how you can help improve,” Candice said.

“When you work with someone else as closely as we do, we find ourselves finishing each other’s sentences and knowing what the other one is thinking!” Alyse said. @realproducers

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As every store ad is proclaiming, it’s back-toschool time. With the summer’s end, many of the youngest members of our communities are faced with re-entering the classroom – whatever that might look like. The uncertainty surrounding the pandemic and its aftermath, as much as parents and teachers have worked to ensure their safety, can compound the often already-stressful nature of the academic experience. How can we empower our children to manage these pressures healthily?

mitments, and keep bedrooms dark, quiet, and screen-free, if possible.

Don’t overschedule.

After having huge blocks of downtime this summer, it will be important not to push kids to instantly jump back into the go-go-go lifestyle we may have once known. While regaining a sense of normalcy by returning to beloved extracurriculars is encouraged, ensure kids have enough unstructured time to play and rest their bodies and minds.

Be a good listener.

The first step here is being observant.

Parents know their kids better than anyone, so they are best qualified to assess through monitoring mood and behavior whether their children may be struggling. Studies show low levels of parental communication and involvement have been associated with poor decision-making in children and teens.

They need to know they can talk to their trusted adults about any problems they are having, openly and fully.

Make bedtime a priority.

Now, more than ever, it is crucial that kids and teens are well-rested for the school day, as we know quality sleep plays a role in boosting everything from academic performance to mood and the immune system. Experts recommend nine to 12 hours of sleep for 6- to 12-year-olds and eight to 10 hours for teens. Help kids prioritize restfulness by creating an environment that facilitates it – avoid late-evening com-

Manage your own stress / Model healthy coping.

High levels of stress can be contagious and toxic in a household, so even when high-stress situations (like a pandemic) can’t be avoided, we can model healthy coping behaviors, such as prioritizing self-care and taking deep breaths or a walk outside, to help kids see their adults are okay, even when things are hectic.

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AL

Abdallah For 23 years, AL has established a unique rhythm to his real estate business. He is an extremely service-driven agent who prides himself on getting his buyers and sellers what they want for the price they want. “I don’t like losing and failure only makes me work harder to succeed,” AL explained. “I am so service-driven that sometimes I find it hard to ‘clock-out’ from my work — but I know if I provide great service, I will get great results.”

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AL’s brother, Dave, helped sell their parents’ home and soon after went into real estate for himself. Inspired by his brother’s success, AL was motivated to also become a real estate agent and pursue his own dreams of entrepreneurship and having more control over his income. “I wanted to create my own destiny,” AL said. “I am also drawn to helping others — there’s no greater satisfaction than helping people accomplish their dreams.”

AL Abdallah is a REALTOR® who marches to the beat of his own drum. He has proven himself as an award-winning real estate agent known for his impeccable client service. He managed his parents’ deli restaurant and is an accomplished professional drummer who has traveled the world.

52 • September 2020

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After years of playing and touring with a band, it’s no surprise that AL understands the value

Oakland County Real Producers • 53

of mentoring others and providing support and encouragement to a group. Through his daily and weekly collaboration classes, AL offers advice and idea sessions to fellow real estate professionals. “I believe life is all about giving and taking — not just taking,” AL said. “If you give, you get.”

AL also offers real estate tips and suggestions on social media. “I love helping good agents turn into mega producers,” he shared. “I am an advocate for agents finding their own voice in real estate; helping others be better than me — rather than imitate me — is a legacy I want to be remembered for.”

Social media plays an important role in AL’s marketing, recruiting, referrals and client testimonials.

“The most rewarding part of my business is when my clients post a video testimonial about my service,” AL said. AL’s website, www.ALsellsIT.com, is a comprehensive resource for future and current

clients as well as for other real estate agents. His YouTube videos offer easy-to-understand real estate advice and best business practice knowledge.

AL was born in Lebanon and came to the United States with his family at the age of 2. He has been married to his wife, Rola, for 20 years. Their son — Hussein, 18 — is in college, and their daughter — Evana, 13 — is in middle school. Together, they enjoy playing basketball, volleyball, snow and water skiing, and summer days on their boat.

AL manages AL Abdallah TEAM International and closed more than 120 transactions last year. He is an independent agent at eXp Realty and is currently working on expanding his business by adding agents locally, nationally and even internationally.

He views himself as a hunter versus a fisherman, saying, “I love to look for business and not wait for it.” AL’s slogan is “great service and great results” — a motto worthy of a standing ovation.

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Across 4. Person who greatly influenced who 1. The longevity and Down strength of Alyse Robertelli and Candice Van1.

Slembrouck’s relationship is founded Kylegreatly Desmond is today who Kyle Desmond 4. Person who influenced The longevity and strength of Alyse Robertelli and on their shared Candice ______________. is today6. Person who inspired AL Abdallah to Van Slembrouck’s relationship is founded 2. aAaron business with a similar become a realAL estate agent to become on built theirhisshared ______________.

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How Chris Hollis describes his job estate agent 2. Aaron Blakemore built his business with a similar 3. Outdoor activitymindset Emily Fordas does during for her free time 8. Video editing app to put graphics training a ___________.

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5. Location of our September Social 9. For Toni Thwaites, ________ is a matter of creating realproducersmag.com Oakland County Real Producers • 57 and achieving a personal goal.

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