Tricia Gallagher

By Robbyn Moore

Photos by Sasha Marceta with Skyview Experts

Photos taken at Cranbook Custom Homes at The Heights in Rochester

Tricia Gallagher, vice president at Fidelity National Title Insurance Company, has spent more than 30 years working in the real estate business and making a difference for her team and her clients. “I didn’t even know the title industry existed until I took a position in the accounting department of a C21 office in West Bloomfield,” she explained. “From there, I was introduced to the title side of real estate where I started my career in customer service and worked in every facet of title — from closing, disbursing, sales and management.”

Since 1996, Tricia has been with Fidelity, where she has successfully led her team to #1 in market share for the state of Michigan and #2 within 40 states. The Fortune 500 company is best known for offering customers the most complete real estate services in the nation. “We provide title and escrow services for residential resale and refinance transactions as well as national commercial title and escrow services,” Tricia said. “We handle every transaction from small lot sales to billion-dollar transactions, and have the reputation and longevity of serving our customers with accuracy and efficiency.”

The company prides itself on the ability to customize services to fit every customer’s needs. Their unparalleled financial strength allows them to back any policy, which provides the proper tools for success.

Tricia graduated from Walsh College with a degree in business, and prior to her career in the title industry, she worked and owned a recording studio that eventually turned into supplying blank audio and video tapes to organizations around the nation. The company became one of the largest distributors in the country as a result of their successes.

Tricia’s work ethic was influenced by her father, who owned a cleaning supply company. “From the age of five, my dad had me working by his side,” she recalled. “He showed me how to ‘give it my all’ every day and taught me what it means to be a hard worker. My father also demonstrated the importance of always being kind to everyone.”

While Fidelity has six precepts that Tricia firmly believes in, what she values the most is providing operational excellence every day at their local establishment. “We do all we can to help solve problems and get the transaction to the table,” she said.

Moreover, Tricia explained that Fidelity doesn’t just provide operational excellence: They also provide personal care in each and every transaction. “As the leading provider of web-based real estate marketing and CRM software such as CINC Pro, Fidelity offers top-producing agents the tools to stay in touch with their clients, keeping them ahead of the curve,” she said.

What sets the Fidelity team apart from other title companies is their innovative technology, which helps their clients’ businesses to grow. While their evolution in technology has been a critical element to their success, it has not come without challenges. “Keeping up with the every-changing world of software and electronic processes is a difficult task but one that we welcome,” Tricia said. “We have moved to paperless transactions in most aspects. This has improved delivery time tremendously and is a key tool to help agents grow their businesses. Our products are delivered electronically via Start inHere technology. This gives the consumer and real estate agents the ability to watch their transaction through the entire process.”

When Tricia isn’t working, she enjoys traveling to warm, tropical locations with her husband, Bob. The couple has been married for 30 years and has two grown children. Their daughter, Chelsea, who graduated from Albion College and works for Fidelity’s corporate accounting division, is married to Chris Galea, who owns G’s Pizzeria in Lake Orion. They have two children — Fitzgerald, 5, and Grace, 9 months. Tricia and Bob’s son, Keegan, graduated from Western University in 2020 and recently moved to Chicago where he works at IPX1031. “We all make it a priority to travel together at least once a year,” Tricia said. “We get together at least once a week for dinner, which is my most cherished time of the week.”

Tricia said the greatest reward she receives from her work is the daily collaboration with her team. “Hands down, my staff is an incredible source of enthusiasm, support and encouragement,” she said. “Of course, we have amazing clients who are like family, but success starts inward with our team, and we build out from there.”

For more information about Michigan Fidelity National Title Insurance Company, visit michigan.FNTIC.com. For parent company information, visit FNTG.com and FNF.com, which includes material about title insurance, mortgage and real estate services, real estate technology, annuities and life insurance.

PARTNER SPOTLIGHT on Tricia Gallagher from Fidelity National Title Insurance Company