

SafeguardingManager

DesignatedSafeguardingLead EllaCollet LearningSupportAssistant

WelcometoourGAPSThurrockCentre
ThisleafletcontainsinformationaboutourSafeguarding proceduresandourexpectationsofanyonevisitingourCentre.
Ifyouareunclearaboutanything,pleasespeaktoamemberof staffeitherintheCentreorusingthecontactdetailsprovidedin thisleaflet.
Youcanviewmanyofourpolicies,includingourSafeguarding policy,onourwebsite:www.tchc.net
VisitorProcedures
Allvisitorsmustsigninatthereception
Visitorlanyardsmustbewornatalltimesandbevisiblewhilst visitingtheCentre
Visitorsshouldremainwiththeirdesignatedmemberofstaff atalltimes
Allvisitorsmustsignoutatthereceptionwhentheyleave
Photography,VideoandFileSharing
Visitorsarestrictlyprohibitedfromtakinganyformofimageor videowhilstonsite.Ifstaffsuspectthatanimageorvideohas beentaken,wewillaskthatthisbedeletedandyouwillbeasked toleavetheCentre.WemayreferthismattertothePoliceif necessary.
WeaskthatourvisitorschecktheirBluetoothandfilesharing (suchasAirdrop)privacysettingsandthattheydonotshareany fileswithlearners.
SafeguardingisEveryone'sResponsibility
Safeguardingisdefinedasanyactiontakentopromotepeople’s welfareorprotectthemfromharm.
TCHCGrouptakesitssafeguardingresponsibilitiesveryseriously andwewanttoensurethatallpeopleusingourcentresand servicesarekeptsafefromallformsofharm.
Webelieveitiseveryone’sresponsibilityto:
Respecteachother’srighttofeelsafe
Treatothersfairlyandwithrespect
Nottothreaten,hurtorabuseothers
Whattodoifyouhaveconcerns
Ifyouhaveanyconcernsaboutthesafetyandwellbeingofone ofourlearners,youmustreportthisimmediatelytoamemberof theTCHCSafeguardingTeam.
WehaveaSafeguardingChampionmemberofstaffwhois basedintheCentreoryoucancontactourSafeguarding Manager.
IfyouhaveanyconcernsrelatingtotheconductofaTCHC MemberofstafforvolunteerintheCentre,youmustreportthese toourQualityDirectordirectly.Furtherinformationcanbefound inourWhistleblowingpolicy.
Disclosureofabusebyalearner
Whilstthiscanbeanalarmingsituation,itisimportantthatyou knowwhattodoinsuchaneventualityandforyoutoremain calmandcontrolled.
Listentowhatisbeingsaidwithoutdisplayingshockor disbelief.
Allowthelearnertotalkfreely.
Reassurethelearnerthattheyhavedonetherightthingby tellingyou,butdonotmakepromisesthatmightnotbe possibletokeep
DoNOTpromiseconfidentiality.
DoNOTinterrogateoraskleadingquestions.
SpeaktoamemberoftheSafeguardingTeamwithoutdelay. Theywillsupportwithguidanceandnextsteps.
Respectforlearnerconfidentialityisparamountandadisclosure shouldnotbediscussedwithanyoneotherthanamemberofthe SafeguardingTeam.
Pleaseinformusifyourequiresupportfollowingadisclosure.We willbehappytoofferinformationandsignpostingifneeded.
