Type:
Solution Manual
International Management Resource: Managing Across Borders and Cultures, Text and Cases Edition:
10th Edition
Author(s):
Helen Deresky Stewart R. Miller
PREFACE The Tenth Edition of Deresky/Miller International Management: Managing Across Borders and Cultures has a complete set of supplemental learning and teaching aids. The Instructor’s Manual plays a central role in organizing this package. This manual has been designed so the instructor can plan lectures, discussions, online learning activities, and written assignments in a coordinated and efficient manner. All 11 chapters of the text have been carefully reviewed in order to develop the most logical and helpful manual for you, the instructor. Primary features of the Instructor’s Manual are described below. Chapter Learning Objectives Each chapter of the text contains a list of important learning objectives. These objectives are also listed at the beginning of each chapter of the Instructor’s Manual. Annotated Chapter Notes/Outline This section is the core of the Instructor’s Manual. This teaching outline is a thorough condensation (specifically tied to the actual phrases and definitions used in the textbook) of the material included in the textbook chapters. This outline includes major and minor headings from the textbook. The instructor will notice that special teaching tips appear in the body of the outline. This material is highlighted in text boxes throughout the text. Special features such as the Opening Profile, Under the Lens, Management in Action, and Comparative Management in Focus present in-depth aspects of chapter concepts. Discussion Questions and Critical Thinking Exercises Discussion Questions, Application Exercises, Experiential Exercises, and an end-ofchapter Case Study along with associated answers and comments appear at the end of each chapter. Each question and exercise is tied to a learning objective and AACSB tag in the end-of-chapter section of the Instructor’s Manual. Additional Experiential Exercises are included for selected chapters. The questions appear in the textbook (so assignments can be made from textbook chapters); however, comments and answers to the questions only appear in the Instructor’s Manual.
Sample Course Syllabus Course Title: International Management COURSE OBJECTIVES 1. To develop an understanding of how to work with people from different cultural backgrounds. 2. To learn how to manage organizations, processes and people in other countries. 3. To learn how to manage a multinational enterprise in a technology based environment. 4. To develop an awareness of how to incorporate ethical principles, personal and organizational values and socially responsible practices in global management. TEXT Helen Deresky, and Stewart R. Miller International Management: Managing Across Borders and Cultures. 10th edition, (Pearson Education, Inc., N.J., 2021) Final Grade Policy: Exams (3) Term Projects (2) Class Participation
60% 30% 10%
COURSE PERSPECTIVES There exist “perspectives” that form the context for business activities and study. Knowledge relating to such perspectives receive, to a greater or lesser extent, emphasis in all business and economic courses. To the extent specified on the matrix below, faculty in the department teaching this course cover these perspectives through examples, case studies, assignments or reading material. Similarly, a particular course may provide, in one way or another, opportunities for students to enhance their performance or understanding with respect to specified skills. For this particular course, this emphasis given to enhancing knowledge of selected perspectives and developing particular skills, ranging from none to high is as follows: Skill Enhancement Written Communication Oral Communication Mathematical Analysis Statistical Analysis Computer Literacy Team Building Research Methods Analytical & Integrative Processes
None
Low
Moderate
High X X
X X X X X X
Functional Application Knowledge Management Environmental Context Human Behavior Global Issues Ethical Diversity Financial Analysis
X None
Low
Moderate
High X X X X X
X
COURSE DESCRIPTION AND OBJECTIVES American business is international business; one third of the U.S, corporate profits are generated abroad. Yet billions of potential business dollars are lost every year because we ignore the expectations of people in foreign cultures, and the way that they do business. What is the secret to success in international business? This course will address this challenge by expanding our knowledge about employees, management, and organizational behavior to encompass the entire world. This course will provide a framework for understanding cross cultural differences and using such knowledge in developing country specific management practices and policies. Moreover, it will provide a guide for dealing with strategic issues associated with cross national environments, organizational design, and adaptation, as well as those concerns of social responsibility and ethical behavior. ADDITIONAL SUGGESTED READINGS 1. Journal of International Business Studies 2. Journal of World Business 3. Asian Wall Street Journal 4. Far Economic Review 5. Canadian Journal of Administrative Sciences 6. Financial Times 7. Bloomberg Business week, Fortune and the Wall Street Journal TEACHING METHOD The pedagogy for this course will be student applied learning. There will be some lecture, but the emphasis will be on student responsibility for learning through active application of course content in case studies, exercises, etc. and through active participation in class discussions. Active participation and preparation for class are requirements for this course. EVALUATION The grading scale will be the following: A 94-100 A90-93 B+ 87-89 B 84-86 B80-83 C+ 77-79
C CD+ D F
74-76 70-73 67-69 60-66 Below 60
Evaluation will be based on the following four components: 1. Case Analyses (Case Groups – assigned as on syllabus (presentations, written reports)……………….……………………………………………………….. 30% 2. Exam I (Essay and Objective Questions) Chapters 1-4 and cases ……………………..20% 3. Exam II (Essay and Objective Questions) Chapters 5-8 and cases……………………..20% 4. Exam III (Essay and Objective Questions) Chapters 9-11 and cases …………………..20% 5. Quality of participation in and contribution to class discussion on cases, exercises, Projects, etc. (as determined by professor and peers……………………………………10% _____ 100%
Attendance and preparation are required at all times. I will allow one absence for a presumed emergency, (you do not need to report reason to me). Further absences may result in reduction of one letter grade, as well as a reduction of participation grade. Assignments are due at the beginning of class, and late assignments will not be accepted; this includes presentations. Plagiarism will result in an F grade for the course for all students involved. NOTE: For most cases, it is best to answer the case questions, however, for those who prefer otherwise, please use the following format: CASE ANALYSIS FORMAT (Use point/bullet format and heading below) You are analyzing and deciding, not summarizing. Do a full assessment and attach any appendices to support your argument. 1. Data Analysis - Assess major, relevant, consolidated factors about the situation to be resolved. - Include analysis, assessment of implications, your thoughts, etc. 2. Problem Definition - Define the problem or situation which needs to be resolved - Do not list symptoms 3. Alternative Solutions Analysis - Do this ………. And then list pros and cons and assessment 4. Recommended Solution - Do that (don’t repeat analysis or rationale here, just state recommended action from your alternatives analysis) - Use prescriptive format 5. Implementation - List actions needed to be taken to make the plan work. In response, include timing and responsibilities.