Type:
Solution Manual
Resource:
Behavior in Organizations
Edition:
9th Edition
Author(s):
Jerald Greenberg Robert A. Baron
Instructor’s Manual Robert T. “Bob” Stretch
Behavior in Organizations Ninth Edition
Jerald Greenberg The Ohio State University
Robert A. Baron Rensselaer Polytechnic Institute
Table of Contents INSTRUCTOR’S MANUAL Preface ………………………………………………………………………………….iv Chapter 1
The Field of Organizational Behavior .........................................................1
Chapter 2
Organizational Justice, Ethics, and Corporate Social Responsibility ................................................................23
Chapter 3
Perception and Learning: Understanding and Adapting to the Work Environment ....................................................46
Chapter 4
Individual Differences: Personality, Skills, and Abilities ..........................70
Chapter 5
Coping with Organizational Life: Emotions and Stress ............................89
Chapter 6
Work-Related Attitudes: Prejudice, Job Satisfaction, and Organizational Commitment .............................................................107
Chapter 7
Motivation in Organizations ....................................................................129
Chapter 8
Group Dynamics and Work Teams..........................................................153
Chapter 9
Communication in Organizations ............................................................176
Chapter 10 Decision Making in Organizations ..........................................................200 Chapter 11 Conflict, Cooperation, Trust, and Deviance: Interpersonal Behavior at Work ..............................................................227 Chapter 12 Power: Its Uses and Abuses in Organizations .........................................249 Chapter 13 Leadership in Organizations ....................................................................270 Chapter 14 Organizational Culture, Creativity, and Innovation .................................296 Chapter 15 Organizational Structure and Design .......................................................318 Chapter 16 Managing Organizational Change: Strategic Planning and Organizational Development ............................................................340 Appendix 1 Learning About Behavior in Organizations .............................................363 Appendix 2 Understanding and Managing Your Career .............................................371 Video Case Guide…………………………………………………………………….376
iii
Chapter 1: The Field of Organizational Behavior
1: The Field of Organizational Behavior Learning Objectives: 1. Define the concepts of organization and organizational behavior. 2. Describe the field of organizational behavior’s commitment to the scientific method and the three levels of analysis it uses. 3. Trace the historical developments and schools of thought leading up to the field of organizational behavior today. 4. Identify the fundamental characteristics of the field of organizational behavior. 5. Describe how the field of OB today is being shaped by the global economy, increasing racial and ethnic diversity in the workforce, and advances in technology. 6. Explain how people’s changing expectations about the desire to be engaged in their work, the need for flexibility in work, and the pressure to promote quality have influenced the field of OB.
Chapter Overview This opening chapter presents the basic concepts of organizational behavior, including its historical background, relation to other disciplines, and adherence to the scientific method. The four fundamental characteristics and the two key assumptions of organizational behavior are highlighted. The organizational impacts of globalization, diversity, and technology are discussed in detail. The chapter closes with an analysis of the impacts of changing employee expectations regarding the workplace including the need for scheduling flexibility. Finally, a brief review of quality initiatives is provided.
Chapter Outline I. PREVIEW CASE: Yvon Chouinard: The Head Patagoniac A. Suggested In-Class Discussion Questions: 1. How might Patagonia’s commitment to the environment help the organization? 2. Does Chouinard’s personal commitment to his employees change the environment at Patagonia? 3. Why do you think studying OB is important?
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Instructor’s Manual: Behavior in Organizations II. ORGANIZATIONAL BEHAVIOR: Its Basic Nature A. What Is the Field of Organizational Behavior All About? 1. Organizational behavior, as the name implies, is concerned with organizations and the behaviors of the people within those organizations. a. The Organization: a structured social system consisting of groups and individuals working together to meet some agreed-upon objectives.
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b. Organizational Behavior: is a multidisciplinary field that seeks knowledge of behavior in organizational settings by systematically studying individual, group, and organizational processes. 2. Four Central Characteristics of the Field:
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a. OB Applies the Scientific Method to Practical Managerial Problems. Organizational behavior utilizes the behavioral sciences (psychology and sociology especially) to scientifically develop a base of empirical knowledge. 1) The scientific method is based on systematic observation and measurement of the phenomenon of interest. Its use is a hallmark of the field of OB. 2) “Application” refers to the practical use of the theories, findings, and models of OB in the workplace by managers. This use of theory in real-world organizations is an important aspect of OB. b. OB Focuses on Three Levels of Analysis— Individuals, Groups, and Organizations. Organizational behavior cannot be explained by solely focusing on individuals. Groups, as well as the traits of the organizations themselves, have a strong bearing on the behavior of individuals in organizations. OB studies each level as well as the interactions between the levels. c. OB Is Multidisciplinary in Nature. OB draws from a wide variety of academic fields because of the
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Slide 1.07 Figure 1.2
Slide 1.08 Table 1.1
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