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1 | TAXIPOINT | FEBRUARY 2024 | EDITION 58
THE UK’S #1 TAXI NEWS SOURCE
Edition 58| February 2024 IMAGE CREDIT: DALL.E (AI GENERATED)
AGE LIMITS ON THE RISE?
ERAD ISSUES TARIFFS RISING AGAIN? AND… TO APP OR NOT TO APP, TAXI TIPPING, TAXI DRIVER TRAFFIC MODELLING AND UK TAXI NEWS ROUND-UP
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FROM THE EDITOR PERRY RICHARDSON
TaxiPoint Chief Editor: Perry Richardson TaxiPoint Publishing & Advertising Manager: Lindsey Richardson Visit us online at: www.taxi-point.co.uk Write to us at: contact@taxi-point.co.uk
TAXIPOINT ENTERS TOP 200,000 GLOBAL WEBSITES THANKS TO YOUR SUPPORT
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Advertising enquiries at: advertising@taxi-point.co.uk The publishers reserve the right to refuse, withdraw, amend or otherwise deal with all advertisements without explanation. All advertisers must comply with the British Code of Advertising practice. The views expressed in this publication are not necessarily those of the publishers. All written and image rights are reserved by the author as displayed. Reproduction in whole or in part without prior permission from the publisher is strictly prohibited. Copyright brand TaxiPoint 2024. Creative Common image licenses displayed where applicable.
Welcome to TaxiPoint, the taxi industry's elite publication for the latest news, insights and trends.
into the top 100,000 websites globally. It's an ambitious goal, but one that we believe could be within our long-term reach, considering the rapid growth and evolution of TaxiPoint since it launched in 2017.
In January TaxiPoint entered the ranks of the world's top 200,000 websites based on traffic and popularity, as per third party SimilarWeb's latest rankings. This As we embark on this exciting new achievement is not just a number; phase, we invite you all to continue it's testament to the trust and this journey with us. Let's aim high, engagement each and every reader strive for that gold standard, and has shown in our platform. together, make TaxiPoint not just a platform, but a community that We want to extend a heartfelt resonates with everyone thank you to each one of you who connected to the taxi industry. has contributed to our growth. Your engagement, feedback and Here's to reaching new heights, support have been instrumental in achieving new milestones, and shaping TaxiPoint into a leading driving forward into a future filled source of information and with possibilities. discussion for the taxi industry. Our Be lucky, commitment to providing highquality, relevant content remains unwavering, and we promise to continue pushing the boundaries to serve you better. With your continued support, we are setting our sights on breaking
TaxiPoint Editor and Founder
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ERAD ISSUES THERE ARE ‘MANY POTENTIAL REASONS’ THAT MAY IMPACT THE LIFETIME OF THE PART SAYS LEVC Black cab manufacturers London Electric Vehicle Company (LEVC) have suggested there are ‘many potential reasons’ that may impact the lifetime of the ERAD following industry criticism. TaxiPoint has recently been inundated with feedback from taxi and fleet owners expressing concern over the reliability of the Electrical Rear Axle Drive (ERAD) in the LEVC TX. In response, TaxiPoint reached out to LEVC for a clearer understanding of the ERAD's role in the TX and its expected lifespan.
LEVC, acknowledging the importance of The company notably acknowledged that customer feedback, clarified that the ERAD is an various factors could influence the necessity for integral component that powers the rear axle of repairs and, consequently, the part's longevity. the TX. Highlighting its commitment to product quality and customer satisfaction, LEVC assured An LEVC spokesperson said: “The Electrical Rear that all issues reported are taken seriously and Axle Drive motor (also known as the ERAD), drives the rear axle on the TX. LEVC takes thoroughly investigated. customer feedback seriously and investigates all issues arising with its product. There are many potential reasons why parts may require repairs, and these may impact the lifetime of the part. “The ERAD is covered under the comprehensive LEVC warranty so customers should raise their concerns with their LEVC Approved Authorised Dealer/Repairer in the usual way.”
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TARIFFS SPIRALLING TAXI COSTS SET TO SPIKE TAXI TARIFFS IN 2024
TAXIPOINT EDITORIAL—PERRY RICHARDSON
Taxi tariffs are potentially facing another significant taxi. Among these are the aforementioned vehicle, increase despite a period of stabilising inflation insurance and maintenance costs. Moreover, global rates over the past six months. and regional considerations like inflation rates and Central to this potential rise in tariffs are escalating average living wages within the areas where the taxis are licensed also play a crucial role in costs in several key areas affecting taxi operations. determining these tariffs. Notably, there has been a sharp increase in taxi insurance premiums, alongside growing expenses related to vehicle parts and maintenance. Particularly striking is the situation for owners of the LEVC TX black cabs, who are now facing a substantial £2,000 increase per policy for extended warranties. Additionally, the market has seen a notable surge in the cost of new taxis, further intensifying financial pressures on operators. Taxi tariffs are not arbitrarily set. They are carefully calculated, taking into account a variety of factors that contribute to the cost of operating a licensed
The potential tariff increase is thus reflective of a broader economic context where operational costs for taxi services are on the rise. This scenario poses challenges not only for the taxi industry in terms of sustainability and profitability but also for passengers who might have to bear the brunt of increased fares. Doing nothing will however devalue the job as a taxi driver forcing them either to earn less or work more hours. Neither scenario will help entice new entrants into the sector or retain them.
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the UK, a significant shift is This changing landscape has led MODERNISING Inunderway in the realm of to fewer people opting to leave charges, particularly in tips for taxi drivers. This change TIPPING: service restaurants. As cash payments in consumer behaviour is partly increasingly rare, influenced by the global norm COULD THE become replaced by the convenience of of service charges being TAXI INDUSTRY 'tap and go' contactless included in bills. Customers are the traditional growing accustomed to the MAKE THE payments, method of tipping is gradually expectation of a service charge phased out. This trend is being automatically added, SAME SHIFT TO being now particularly evident in UK rather than scrutinising their SERVICE restaurants, where automatic bill to check if it's included. service charging is becoming While passengers must pay the CHARGING? commonplace. metered amount, they are free
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to leave tips. Currently, passengers wishing to tip must select a 'Yes' option on the card payment terminal and enter the tip amount or pay by cash.
Percentage of the Bill: Typically, a service charge is a set percentage of the total bill, usually around 1012.5%, but this can vary.
So, for taxi drivers, especially those offering card payment solutions, the question arises: could they adopt a similar model to restaurants for service charges? It's crucial to note that taxi drivers are legally bound to charge no more than the metered amount for their services so without licensing changes it would need to remain optional.
Tip on Top: Some customers choose to leave a tip in addition to the service charge, particularly if they find the service exceptional. However, this is not obligatory.
However, introducing a service charge in taxis may be explored and would involve clear communication to passengers, possibly through signage in the cab, similar to how restaurants mention service charges on menus or verbally inform customers. The key points about service charges are: Optional or Discretionary: Service charges are not legally mandatory. Customers have the choice to pay, reduce, or not pay the charge based on their satisfaction with the service.
Legal Requirements: In the UK, there is no legal requirement for the inclusion of a service charge in restaurants, and it's discretionary for customers to pay it. For self-employed taxi drivers, tips are a significant part of their income, often making the difference in their daily earnings. As the taxi industry seeks ways to modernise, the potential adoption of service charges could be a subject of debate, balancing tradition with what is accepted elsewhere in the service sector.
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A
mid escalating costs and environmental concerns, UK licensing authorities are beginning to look at taxi age limits, a move that could, and should, reshape the future of the taxi industry.
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began to impede their widespread adoption. Contrary to initial predictions that electric vehicle (EV) costs would decrease with advancements in battery technology and cheaper manufacturing, unforeseen global events, including the TaxiPoint has been reporting on the subject of taxi pandemic and the conflict in Ukraine, age limits since Autumn 2023, in particular covering have led to inflation and a surge in the cost of living. long-term affordability and fostering a greener future in road-surface transportation. The strategy For instance, the price of a focuses on making taxi operations more LEVC TX Vista, currently at economically feasible without relying heavily on £62,719, is expected financial grants or significant investments. to increase to The focus on electric zero-emission taxis intensified as the prohibitive costs associated with new technology
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£70,219 if the Plug-in Taxi Grant (PiTG) is not to up to 20 years. Leicester City Council is extended beyond April 2024. In addition, drivers are conducting a consultation that could see age limits grappling with the rising costs of extended extended by up to four years. The City of warranties, parts, and insurance rates, which are Wolverhampton Council has been a forerunner in increasing above inflation levels. this area, having already exempted all vehicles with zero tailpipe emissions from age limits more than The Department for Transport (DfT) recently updated its guidance, urging licensing authorities to two years ago, a policy implemented to support drivers during the pandemic. eliminate age restrictions in taxi vehicle licensing. This updated guidance, released on 17 November, As 2024 unfolds, taxi vehicle licensing is set to be a pinpoints the need to assess vehicles based on their pivotal area of focus for local authorities. If the goal compliance with required standards rather than is to ensure the presence of more accessible and age. The DfT's approach reflects an understanding environmentally friendly cabs in communities, of the financial barriers faced by the taxi industry, making them more viable for operators is central to especially in adopting electric zero-emission this policy. The taxi industry's move towards vehicles. extended vehicle age limits represents a crucial step Several councils are already responding to this shift. in balancing economic viability with environmental responsibility. Wakefield Council has proposed a framework to extend the age limits of full battery electric vehicles
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POLICE POWERS
TAXI COP PC QUINTON RUNS THROUGH WHAT POWERS ARE HANDED TO POLICE OFFICERS
T
he police have many • powers to enable them to protect the public and • carry out their work. There are some exceptions to the rules set out below but I have not included those in this information pack as it • would be too long to read. In this piece, I use “taxi” to mean both Hackney Carriage and Private Hire.
STOPPING VEHICLES The police do not need any reason to stop you when driving and they can stop your vehicle at any time or place. Failing to stop is an offence. If a marked police vehicle indicates that you should stop try to:
•
Find somewhere safe to pull over.
Use your indicators or hazard lights to indicate you have seen the police and intend to pull over. Once stopped, stay in your vehicle. Let the officer come to you. If an unmarked police vehicle indicates you should stop and you have real concerns whether it is genuine, you should put your hazard lights on and drive carefully to somewhere public nearby like a garage forecourt or supermarket car park.
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CHECKING YOUR DOCUMENTS It is an offence not to produce your driving licence, Insurance and MoT certificates when required to do so by a police officer. Failure to produce your documents are offences for which you can be prosecuted. You are also required to produce your taxi badge.
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your phone, and you could also use apps such as “Driver Codes” to store the information. When you are not working, it is advisable to carry one of your taxi badges or have a photo of it to prove you are a licensed driver. If the officer suspects you are not insured and you cannot prove it is insured there and then, your vehicle may be seized. This is particularly important to remember if you rent or hire the vehicle.
WHAT IF I DON’T HAVE MY INSPECTING VEHICLES DRIVING LICENCE OR The police have the power to detain your vehicle for testing for compliance with Road Traffic law and your INSURANCE? The officer may be able to check from computer records and you may be given 7 days in which to produce them at a police station. From a crime prevention point of view it is better not to leave your driving documents in your car when unattended. Many officers accept photos of those documents on
licensing conditions. Failing to cooperate with a test is an offence. The police and council also have the power to require a licensee of a vehicle to make it available for inspection by appointment at a suitable place at a reasonable time anywhere within your Council area.
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ALCOHOL AND DRUG TESTING
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seized for return to them, depending on the circumstances.
REQUIRING YOUR NAME, DATE OF BIRTH AND ADDRESS
An officer can require you to give a sample of breath or saliva for a test if they suspect you are drink/drug driving. They can also require a sample if you have an accident or you commit a traffic offence (such as not wearing your seatbelt) even if In addition to the requirements above for drivers to identify themselves, the police also have the power they do not suspect you are drink/drug driving. to demand your details if they suspect you have If you fail to cooperate you may be arrested and committed an offence or have acted in an anti-social prosecuted. It is likely your Council would decide to way. If you refuse to give your details you may be revoke your taxi licence. arrested.
REMOVING PASSENGERS FROM VEHICLES
The police do not have a general power to remove customers from your vehicle unless they are under arrest, have to be searched or are committing a breach of the peace. The Coronovirus Regulations did however allow an officer to remove a passenger by force if they fail to wear a mask.
SUSPENDING YOUR VEHICLE LICENCE Police Officers have the power to immediately suspend your vehicle licence if they believe it is not fit for purpose. Examples of this could include your plates not being displayed, accident damage or your taximeter being inaccurate. Once suspended, you may not use the vehicle for Hire and Reward until the suspension is lifted. If your licence is suspended, you may have to return your plates to the Council within 7 days, or you can hand them to the police officer suspending your licence.
SEIZING BADGES AND PLATES Although you have paid for them, your badges and plates still belong to the Council and can be
PC PATRICK QUINTON
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TO APP OR NOT TO APP, THAT IS THE QUESTION ARTICLE BY: JAMIE MACKENZIE—UNIFIED TRANSPORT SYSTEM There has been a lot of recent discussion among that statement then that is of course your right, the hackney carriage trade over what it means for but I respectfully say the proliferation of booking taxis to join ride hailing apps. As someone who has apps would seem to undermine your argument worked in the trade since before the days of apps, somewhat. and from both sides of the regulatory divide, I’m The plain facts are that many customers like using often confused by some of the comments I see technology to make their bookings. It is quick, it is floating around on this topic. I’ve jotted down a easy, and it can be done from anywhere (not just few, quick thoughts on what I’ve learned over the side of the road in the pouring rain). more than 15 years in the trade and why, often, it’s good to take a step back and remember what’s important.
Firstly, what is a hackney carriage? Well, it’s a vehicle permitted to ply for hire in a certain area. It is a business that, providing the driver and vehicle are correctly licensed, is entirely self-contained. It provides the ability for an individual to leave the house and go out and make money using their tools and their wits. Of course, many would say that a booking app is just another tool, and I can see that argument. The question is, is it a necessary tool? I see some comments from hackney drivers along the lines of ‘there is nothing easier for a customer than sticking their hand out to hire a cab’. Well, that is true, providing a cab happens to be driving past you at precisely the right moment in time. In actual fact, for many people, using a smartphone to book a cab is much easier. If you disagree with JAMIE MACKENZIE UNIFIED TRANSPORT SYSTEM
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IT’S ALL ABOUT GETTING CUSTOMERS TO YOUR BUSINESS
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KEEP COSTS AS LOW AS POSSIBLE
Whatever you decide to do, and whatever system you join to The question should not be ‘should advertise and build YOUR business, I use technology to get bookings?’, make sure you are getting the best but rather, ‘of all the choices deal. The beauty of a hackney available, what is the best way for carriage licence is it allows you to me to use technology to promote ply for hire in your area AND take and build my business?’ This is the private bookings more or less important part. anywhere (some restriction can I spend my time training and apply to certain licences). If you helping new drivers. A few years can use technology to reach back there was much talk of the customers directly, and you can imminent arrival of robot taxis. We keep those customers through talked about it at training a bit. brilliant service, why should you be Sometimes I still do, but not so paying any commission on those much. Why is this suddenly journeys? relevant to my point? Well, at that Of course, online business time, it was suggested that the rise platforms require some funding in of the robot taxi would mean that order to operate. A reasonable drivers would become obsolete. subscription perhaps? That is no Costs would plummet. A new different from any marketplace, utopia (unless you want your from the largest stock exchanges shopping carried to the front down to the smallest local town door?). Maybe robot taxis will take market charging a fee for a pitch. over. I’m doubtful it will happen However, above this essential cost, anytime soon. Until they do, what you earn should be yours. So, drivers should remember one very by all means use technology. Use important fact – you are the one these new amazing tools. There is providing the service and doing the a lot of choice out there. Beware work. choosing any option that impacts Without you, there is no trade. your ability to choose your work Without you, there is no operator. according to your needs, limits Without you, there is no app. your ability to set your prices (according to the meter rules, The power is in your hands to make the best use of the available naturally), and takes more of the fare from you than is reasonable. options. Unified Transport Systems work to connect public and private sector service providers to create the transport systems of the future.
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TAXI DRIVERS BEING USED TO MODEL DIFFICULT TRAFFIC SYSTEMS HELPING EASE CONGESTION, REVEALS LEADER OF HOUSE Taxi drivers are being used to help model difficult the Cedars roundabout at the edge of Barnstaple, traffic systems to help ease congestion, revealed the which is currently undergoing 20 weeks of Leader of the House. roadworks intended to alleviate congestion. In an innovative approach to combatting traffic congestion, taxi drivers are being enlisted to help model complex traffic systems. The common sense revelation came from the Leader of the House, Penny Mordaunt MP, during a session in the House of Commons. The discussion started when the North Devon MP, Selaine Saxby, highlighted ongoing concerns about
Saxby reported significant delays experienced by students, teachers, and local businesses due to the roadworks, criticising the lack of adequate traffic management and modelling. She sought guidance on government assistance or national schemes that could support improved traffic flow modelling in her constituency.
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Responding, Penny Mordaunt, MP and Leader of the House, expressed sympathy for the situation and pointed to successful initiatives elsewhere in the country where local businesses impacted by similar schemes received compensation.
Mordaunt also highlighted innovative practices, such as using taxi drivers to model traffic flow and identify issues like traffic light sequencing problems. The approach might be seen as a creative solution to long-standing congestion issues, leveraging the realtime insights of taxi drivers who navigate these roads daily. Mordaunt MP said: “In my patch, we have taxi drivers who model traffic flow and tell us where there are problems with, for instance, traffic light sequencing. There are many innovative ideas out there, and I would encourage my hon. Friend’s local authority to look at them, but I shall also ensure that the Secretary of State has heard about the situation in her constituency.”
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BUSINESS NEWS
TAXI MANUFACTURERS LEVC PLAN LUXURY L380 MPV LAUNCH FOR UK MARKET IN 2026
IMAGE CREDIT: LEVC
IMAGE CREDIT: GETT
GETT LAUNCHES NEW TAXI BOOKING SCREENS AT BEN GURION AIRPORT Gett has unveiled an hailing process, reducing innovative tech-based taxi wait times and improving service at Ben Gurion overall efficiency. Airport, Israel's only Additionally, the platform international airport and a will manage registrations hub that sees over 19 for eligible drivers, million passengers integrating this process annually. with Gett's existing app This marks a significant and platform. milestone as Gett The service, currently in becomes the sole provider its testing phase, is of a tech-based taxi anticipated to see a full service from the airport. rollout in the second Passengers arriving at Ben Gurion Airport will now have the convenience of booking taxi trips using digital kiosks strategically located throughout the airport. This system aims to streamline the taxi-
quarter of 2024. This development comes as part of the Israel Airports Authority's (IAA) ongoing efforts to enhance the passenger experience.
LEVC (London Electric Vehicle Company) welcomed a new era with the production of its groundbreaking L380 Multi-Purpose Vehicle (MPV). The L380 emerges as the first vehicle to benefit from the innovative Space Oriented Architecture (SOA) platform, a state-of-the-art electric vehicle foundation developed in collaboration with the Geely Holding Group. The L380 is set to debut in China, followed by a highly anticipated introduction in the UK within the next two years.
UBER EYES UP LAUNCHING SERVICE IN ABERDEEN AMID TAXI PROVISION OVERHAUL Ride-hailing giant Uber has confirmed its plans to apply for a licence to operate in Aberdeen amidst ongoing speculation. If Uber were to be handed an operator's licence, it would mark a significant return. The global firm previously acquired, then surrendered, a licence in the city back in 2018. According to the BBC, an Uber spokesperson disclosed that discussions with city officials are currently underway, signalling the firm's intent to reintegrate into Aberdeen's transport landscape.
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GETT AND OCTOPUS ENERGY PARTNER WITH AIM TO REDUCE COSTS FOR OVER 4,000 ELECTRIC TAXI DRIVERS Gett and Octopus Energy have announced a landmark industry partnership aimed at revolutionising electric vehicle (EV) charging for over 4,000 iconic electric taxis in London. The collaboration is set to offer a suite of benefits including charging discounts and credits, and reduced prices on home charging equipment for cab drivers on the Gett platform. Octopus Energy’s award-winning EV charging platform, Octopus Electroverse, already a prominent player in the capital, is integrated with most charge point brands. This integration is as
significant for taxi drivers who will now enjoy exclusive discounts at numerous Source London and MFG EV Power charge points across London. Additionally, Octopus are simplifying the process of acquiring a home charger for Gett’s taxi drivers. This move includes the installation of chargers at drivers' homes, where they can then take advantage of Octopus’ EV smart tariff, Intelligent Octopus Go, for cost-effective charging. Customers on the tariff will further benefit from an extra 8% discount on all public charging costs on Electroverse. IMAGE CREDIT: FREENOW
FREENOW INCREASES COMMISSION FEES ON TAXI FARES TO 18% STARTING FEBRUARY 2024 FREENOW announced an increase in its commission rate to 18% (including VAT) on metered black taxi fares as from 5 February 2024.
Emphasising the importance of technological advancements, the enhancement of their app, introduction of new services, and marketing efforts, FREENOW aims to enhance the experience for both drivers and passengers. The company stresses its
IMAGE CREDIT: FREENOW
FREENOW sources indicate that this adjustment in commission is a strategic step towards ensuring the company's sustainable growth and reinvestment in the business.
commitment to promoting its taxi offerings, ensuring that drivers receive more job opportunities through the app.
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UK NEWS
PHV CAMPAIGN FOR 0% VAT RATE ON FARES STALLS WITH JUST OVER 100 SIGNATURES IN FIRST WEEK A campaign seeking a 0% VAT status for private hire vehicle (PHV) journeys appears to be losing momentum. The initiative, known as 'Stop the Taxi Tax', has so far garnered a modest response, with just over 100 signatures in its first week. The campaign, aimed at PHV operators such as minicabs, ridehails, and chauffeurs, contrasts with the traditional taxi drivers or Hackney Carriages. The crux of the issue lies in a VAT imposition which could escalate up to 20%, a move that ridehail giants like Uber and Bolt are vigorously contesting, seeking a lesser marginal rate.
In an effort to rally public support, campaign lobbyists launched a petition on the 38Degrees platform over a week ago. However, as of 26 January 2024, the petition had only secured 123 signatures. The petition hopes to gather support from an industry that has over 200,000 PHV drivers working nationwide allegedly concerned about the effects this tax could have on the industry.
The campaign is pressing the Government for prompt intervention, especially given the upcoming consultation slated for early 2024. There is a growing concern that any delay in this process The urgency of the situation stems from a landmark could exacerbate the uncertainty and apprehension within the PHV sectors. The petitioners are calling ruling in an Uber case, mandating a 20% VAT on for the consultation's timely release to allow for private hire fares. This decision transfers the VAT decisive action in the upcoming Spring Statement in burden from individual drivers to the operators March. themselves. The implications could be significant, with potential repercussions on drivers' profit Echoing these sentiments, Paul Scully MP was margins and passenger fares. quoted in the Express saying: “We need quick, decisive action rather than risk sleepwalking into a seriously harmful tax on families and jobs.”
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‘INSUFFICIENT TIME’: GOVERNMENT DELAYS LEGISLATION ON MINIMUM NATIONAL TAXI AND PHV STANDARDS
A
Minister from the Department for national minimum standards for taxi and private hire Transport (DfT) has confirmed there is vehicle licensing during this Parliament, but the ‘insufficient’ time to bring in new national Government remains committed to doing so in due minimum standards for the taxi and course.” private hire vehicle (PHV) sector, but the The delay in legislating these standards raises Government does remain ‘committed’. ongoing concerns about the consistency of taxi and The comments follow a recent parliamentary written question. Dan Carden MP raised a pertinent question to the Secretary of State for Transport regarding the progress on legislating national minimum standards for taxi and private hire vehicle licensing. This issue has been a point of contention and debate for some time within an increasingly complex taxi and private hire industry. Guy Opperman MP, Minister for Department for Transport (DfT), said: “There was insufficient parliamentary time to bring forward legislation on
private hire services across the country. With no national minimum standards in place, there is a risk of varied service levels and regulatory discrepancies between different regions. The issue is seen not just about regulation but also about public safety, service quality, and the livelihoods of thousands of taxi and private hire drivers. As the industry continues to evolve, particularly with the rise of app-based services and cross-border hiring, the need for clear and consistent standards becomes increasingly crucial.
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BLACK CAB MANUFACTURERS LEVC DESCRIBE £7,500 TAXI GRANT AS ‘IMPORTANT INCENTIVE’ FOR INDUSTRY
IMAGE CREDIT: LEVC
London Electric Vehicle Company (LEVC) described the Government’s Plug-in Taxi Grant (PiTG) as an 'important incentive' for the industry. The company, along with the trade as a whole, is actively lobbying for a crucial extension of the grant, which is nearing its expiration.
demonstrate the ongoing importance of the grant to the trade and we have been proactively lobbying for its continuation beyond the end of March 2024, to ensure that the momentum behind the transition to electric is not lost. “The grant remains an important incentive for our customers, in enabling them to purchase an electric vehicle, while also improving the air quality in our cities and supporting fairer access to sustainable transport solutions for wheelchair users.
Introduced in 2017, the grant offers licensed black cab drivers and taxi fleet firms a £7,500 contribution towards each new electric taxi purchased. Currently, the grant is scheduled to continue until the end of the 2023/24 financial year. “Continuously improving accessibility in the public Over the past year, LEVC has been in close dialogue mobility network is paramount and the TX is the with the Government to showcase the grant's only purpose-built, fully inclusive vehicle that is continued relevance to the taxi industry and designed to suit everyone, regardless of a advocating for its extension beyond March 2024. passenger’s age or disability. An LEVC spokesperson said in a statement: “The UK Government’s Plug in Taxi Grant – which was introduced in 2017 and currently offers a £7,500 contribution towards the cost of a new electric taxi – is set to run until at least the end of this financial year (2023/24), following an 18-month extension. “LEVC has been working closely with the UK Government over the past 12 months to
“Despite the successes of the TX and its undeniably positive impact on cities worldwide, there is still a real need to support cab drivers wanting to transition to electric. LEVC understands the importance of the Plug in Taxi Grant to the taxi trade and to drivers wanting to make the change, and the business remains committed to demonstrating the real value of the grant to the UK Government.”
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LONDON NEWS
RISING FLEET COSTS COULD SEE TAXI DRIVERS TURNING OVER £26,000 A YEAR JUST TO BREAK EVEN
London's iconic black cab drivers could be facing a steep increase in operating costs, with projections indicating that the expense of running a rental taxi full-time could surpass £26,000 in 2024.
cost to rent an electric taxi could exceed £19,200. Adding daily fuel expenses, which may average £30, the annual breakeven point for drivers could be around £26,400. This translates to an operating cost of about £110 per shift, based on a 5-day work week over 48 weeks.
Even in 2023, with an average rental fee of £350 This financial strain comes amid a broader per week, the total annual cost for drivers stood at discussion about the sustainability of the vehicle approximately £24,000. These figures do not used in the capital’s taxi industry. include additional expenses such as annual The LEVC TX taxi, known for its eco-friendly design, licensing fees, which add to the financial burden for taxi drivers. has become a significant investment for many drivers. The average weekly rental cost for these The shift towards environmentally friendly taxis has vehicles currently sits around £350, with concerns seen over half of the black cab fleet becoming zerothat it may rise to around £400 per week in 2024. emission capable. However, the high cost of these Fleet owners have been criticised by some drivers models, typically costing upwards of £63,000, for allegedly inflating rental prices, although escalates further with finance interest rates nearing owners quite rightly cite rising interest, insurance, 9%. The upcoming termination of the Government's warranty and maintenance costs as reasons for the "plug-in vehicle grant" in April 2024, which forced increase. currently offers £7,500 towards new taxis, is set to compound these financial challenges further. Calculations show that for a full-time driver, assuming a four-week break annually, the yearly
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Transport for London (TfL), the regulatory body overseeing London's transport system, has recently announced a pause in enforcement actions against private hire vehicle (PHV) drivers who have not yet met the Safety, Equality, and Rules and Regulations Understanding (SERU) or the English Language Requirement (ELR).
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In contrast, Steve McNamara, General Secretary of the Licensed Taxi Drivers’ Association, expressed concerns over the decision in an article that appeared on LBC. McNamara questioned the rationale behind allowing drivers who haven’t met the requirements to continue transporting the public, pointing out that such drivers would typically be deemed unfit for a new licence.
Sadiq Khan, the Mayor of London, addressed the issue on social media, stating that a trial is being The current licensing framework mandates new conducted to assess these requirements differently. applicants for a London PHV driver’s licence to pass He acknowledged the difficulties faced by PHV the ELR and SERU assessments from 1 April 2023. drivers in meeting these standards and assured that Existing drivers are categorised into four groups, no licensing enforcement actions would be taken each with specific deadlines to meet these while the trial is in progress. requirements. The recent notice primarily impacts Group 1 drivers, who were required to pass these Highlighting the ‘crucial’ role of PHV drivers in assessments by 30 September 2023 but failed to do London's economy, Mayor Khan reaffirmed his so. While many in this group have complied, some commitment to advocating for their interests and still need to meet the standards. those of their passengers.
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IMAGE CREDIT: DALL.E (AI GENERATED)
BALANCING THE COSTS: HOW MUCH DO CABBIES PAY TO RENT A LICENSED BLACK HOW MUCH DO CABBIES PAY CAB IN LONDON?
TO RENT A LICENSED BLACK CAB IN LONDON?
London's iconic black cab drivers are facing For the Nissan Dynamo, newer to the scene and mounting financial pressure due to escalating fully electric, rental firms are likely to demand a vehicle costs for licensed taxis. In a market known rental fee ranging from £290 to £300 per week. for its stringent regulations and limited model The most substantial rental cost, however, is for options, the LEVC TX stands as the sole purpose- the newer LEVC TX, which can range from £350 to built black cab available for new purchase. a staggering £380 per week. With that in mind, many cabbies are looking to the rental market to find a taxi to ply their trade. But how much do they cost? The weekly rental prices vary depending on the model of the taxi. For instance, drivers opting for the older EU5 diesel Mercedes-Benz Vito can expect to pay between £240 to £250. The EU6 LTC TX4, another popular choice, comes with a weekly rental cost of about £270 to £280.
The recent surge in rental prices over the last few years is attributed to a combination of factors, including rising insurance and maintenance costs. These expenses have steadily increased, placing additional financial burdens on taxi operators. Additionally, the cost of buying new LEVC TX vehicles into fleets has reached record high levels, further driving up the rental prices.
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REGIONAL NEWS
IMAGE CREDIT: CITY OF WOLVERHAMPTON COUNCIL
WOLVERHAMPTON COUNCIL INCREASES PATROLS TO TACKLE ILLEGAL PARKING IN TAXI RANKS
TAXI DRIVERS IN RIBBLE VALLEY DISTRICT COULD SEE DECREASE IN LATE NIGHT FARE TARIFFS Ribble Valley Borough Council are poised to engage in a debate with taxi representatives over the potential reduction of night-time taxi fares. The move aims to address concerns around the higher late-night rates Hackney Carriages charge during unsociable working hours.
The City of Wolverhampton Black cabs, renowned for Council has intensified its their wheelchair accessibility, patrols in the city centre in play a crucial role in the an attempt to stop transport network for unauthorised parking in individuals with accessibility spaces designated exclusively needs. Drivers of these cabs for taxis. receive specialised training to The council's taxi compliance effectively assist customers with varying disabilities. and parking services teams are collaborating to conduct Patrols are being conducted these joint patrols. Their at various times, including primary focus will be to nights and weekends, to prevent private vehicles from ensure compliance. occupying taxi ranks, which In the previous year, the are clearly marked for the council issued over 100 exclusive use of black cabs. Penalty Charge Notices These ranks are situated in (PCNs), each carrying a fine locations near the city centre, of £70, for the misuse of taxi offering convenient access ranks. The fine is halved to for customers, particularly £35 if the payment is made those with disabilities. within 14 days of the notice being served.
According to the Lancashire Telegraph, there is discontent expressed by both customers and trade representatives over the existing fare structure, particularly around the surcharges applied postmidnight and during high-demand periods such as Christmas and New Year's Eve. Despite recently rising costs in insurance, vehicle maintenance and fuel, taxi driver representatives are calling for lower late night tariffs. Stephen Barker, the borough's solicitor, presented a report to the licensing committee that laid bare the taxi drivers' grievances. They argue that the current charge of £6.75 for the initial mile, followed by £1.05 for each subsequent fifth of a mile, is too high. This pricing model, which tacks on a 50% uplift to the standard day rate—a formula used between 2006 and 2022 —has come under scrutiny.
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LICHFIELD DISTRICT COUNCIL REJECTS TAXI LICENCE AFTER DBS CHECKS FLAG ASSAULT CHARGES
In a decisive move to ensure public safety, the Lichfield District Council's Licensing & Consents Appeals Committee has refused a taxi driver licence application after serious charges came to light.
applicant's court appearance was pending, making him legally innocent until proven guilty, the decision by the police and the Crown Prosecution Service to prosecute was significant.
The committee convened on 18 December 2023 to deliberate the matter. During the hearing, it was revealed through information from the Disclosure and Barring Service that the applicant faced two charges of sexual assault and was presently on crown court bail.
Cllr Farrell said: “Although the applicant is waiting to appear in the crown court and could therefore be innocent or guilty, both the police and the Crown Prosecution Service have determined that there is sufficient evidence to prosecute him for these offences.
The councillors, assessing the gravity of the charges, unanimously agreed that the applicant did not meet the 'fit and proper person' criteria set that’s essential for holding a taxi driver licence.
“The council’s ultimate responsibility is to protect the public, and taxi drivers routinely provide transport for vulnerable people and are therefore placed in a considerable position of trust. We expect the highest standards from the drivers and vehicles that we licence.”
Following the hearing Cabinet Member Cllr Alex Farrell emphasised the council's responsibility to protect the public. He noted that while the
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LEWES DISTRICT TAXI REP SHARES CONCERN FOR PUBLIC SAFETY AMID SHORTAGE OF HACKNEY CARRIAGES
In a plea for action, a Lewes District Hackney provide satisfactory services, some even facing Carriage representative has raised significant public verbal abuse from exasperated customers. safety concerns due to the acute shortage of taxis. According to Kiernan, key factors contributing to According to James Kiernan, a Unite the Union taxi this decline in service include the recent mandate rep, the scarcity of taxis in the district is seen to for CCTV installation in cabs. Though intended to pose a substantial risk to lone women who find enhance safety and largely supported by the themselves unable to secure transportation late at industry, confusion over funding for these systems night. The situation is further aggravated by private has added to the drivers' woes, exacerbated by the hire vehicles (PHV) allegedly waiting illegally on taxi ongoing cost of living crisis. ranks. Kiernan said: “The shortage of available Hackney Local taxi companies, struggling under the weight of Carriages, especially during evenings and late demand, have admitted to their incapacity to nights, poses a significant public safety concern. This is particularly alarming for lone women unable
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to secure a taxi due to limited vehicles on taxi ranks, a situation exacerbated by private hire vehicles not being permitted to sit on taxi ranks. “Numerous reports on local social media platforms highlight the struggles the public faces in obtaining taxis even booking in advance. Conversations with local taxi companies reveal that they are unable to provide a satisfactory service, with some even reporting instances of verbal abuse from frustrated callers. “Several factors contribute to this service decline, including the recent introduction of mandatory CCTV. While welcomed by much of the trade for safety reasons, the misinformation surrounding funding application for the CCTV has created additional challenges for drivers along with the cost of living crisis that everyone is currently struggling with. “The issue of vehicle colour policy, requiring all Hackney Carriages to be white in colour, adds to the complexity. Despite raising this concern in a meeting in 2022, there has been no resolution, leading to a decline in the number of Hackney Carriages as drivers opt for private hire or relocate to areas with less stringent rules. “Licensing's disregard for the challenges faced by the trade and the lack of a collaborative approach have strained our relationship. The misrepresentation of discussions, such as the recent committee meeting on 14 December 2023, further compounds the issue. The white-only policy, adopted in 2019, has not been adequately addressed, leaving drivers without viable solutions. “We urge the council to consider the public safety implications and work towards resolving the issues faced by the Hackney Carriage trade in the Lewes district. Our desire is to establish a constructive dialogue and find practical solutions to enhance both public safety and the viability of our trade.”
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MANSFIELD COUNCIL TO ALLOW TAXIS TO TOW LUGGAGE TRAILERS FOR AIRPORT RUNS AND CARRY ‘RUN-FLAT’ TYRE
Mansfield District Council has ratified a series of amendments to its Hackney Carriage and Private Hire Vehicle Policy which will allow cab drivers to tow extra luggage and carry a ‘run-flat’ tyre.
Approval for Tow Bars and Trailers: A major change, garnering significant discussion, is the authorisation of tow bars and trailers for taxis. This amendment, in line with standards from other The changes were initially proposed by the region’s licensing authorities, addresses the frequent issue Licensing Manager and will soon be deliberated in a of insufficient boot space for luggage during airport report to the Licensing Committee later this month. runs. The new policy enables taxis to use trailers, enhancing luggage capacity and better meeting This policy overhaul is a response to the changing customer needs on airport transfers. features found in modern vehicles and is highlighted Reduced Brake Horse Power Requirement: Aligning by insights from both the taxi trade and the with the performance of modern vehicles, the council’s Fleet Services. These amendments are council has lowered the minimum brake horse primarily driven by the necessity to adapt to the power requirement from 90 to 80. This adjustment evolving specifications of contemporary vehicles. expands the range of vehicle options available to Spare Tyre Policy Revised: Recognising the modern drivers. trend of vehicles being equipped with smart tyre repair kits rather than full spare wheels, the council Notably, these amendments were made without has amended the spare tyre requirement. The new public consultation, as they were not considered to significantly impact passengers or the taxi trade. policy accepts either a smart repair kit or run-flat tyre as viable alternatives. However, vehicles with a Instead, they were formulated based on feedback run-flat tyre or a temporary tyre repair will not carry from the taxi industry and the council’s Fleet Services. passengers until a full specification wheel is fitted.
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TRAFFORD TAXI DRIVERS UNDER PRESSURE AS RETROFIT GRANTS RUN OUT LEAVING MANY FACING HARDSHIP Trafford taxi drivers and their families are facing financial pressures due to new emissions standards, with one driver disclosing the challenges posed by the updated emissions regulations. Many drivers having invested in Euro 5 compliant vehicles upon recommendation, now find themselves without grant support for necessary retrofits to meet the current Euro emission standards. The oversight is not only impacting drivers' livelihoods, but will likely also affect the public due to fewer cab availability and longer waits. To operate a taxi in Trafford, South Manchester, vehicles must be under 15 years old and comply
with specific Euro emission standards—Euro 4 for petrol vehicles registered from 1st January 2006 and Euro 6 for diesel vehicles registered postSeptember 2015. The lack of financial assistance for retrofit updates is now placing an undue burden on drivers, forcing cabbies to contemplate leaving the trade. A Trafford taxi driver told TaxiPoint: “Lots of drivers such as myself bought Euro 5 as at the time it was advised it was the right thing to do. “Yet I’ve now had an email basically saying no grants towards retrofit. It’s now taking extra life off the cab causing severe hardship to our family and yes even the public.”
PLYMOUTH TAXI DRIVERS JOIN LIST OF CABBIES CARRYING LIFE SAVING RAPAID EMERGENCY BANDAGES Plymouth has joined a growing list of UK cities to outfit taxi cabs with military-grade emergency bandages. The initiative, spearheaded by the Oxford-based charity RAPAID, aims to provide
immediate assistance in situations of serious blood loss. The emergency bandage kits were recently installed in cabs stationed outside Plymouth railway station, marking a significant step in making life-saving equipment readily available to the public. This initiative mirrors successful implementations in other cities such as London, Oxford, Swindon, Exeter, and Manchester, highlighting a nationwide effort to improve emergency response capabilities.
IMAGE CREDIT: RAPAID
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WAKEFIELD COUNCIL TO MULL OVER EXTENDING ELECTRIC TAXI AGE LIMITS TO 20 YEARS
LEICESTER CITY COUNCIL BECOMES LATEST AUTHORITY LOOKING AT TAXI AGE LIMITS WHICH COULD PROMPT FOUR YEARS EXTENSION Leicester City Council has opened a public consultation regarding potential changes to age restrictions on vehicles used as taxis in the city. The council, responsible for licensing hackney carriages (black cabs) and private hire vehicles, aims to ensure all vehicles are safe and suitable for public use.
Wakefield Council is currently deliberating a significant overhaul of its taxi age limit policy. The proposed change, primarily aimed at Hackney Carriage and Private Hire Vehicles (PHV), suggests a substantial extension in vehicle licensing age limits, particularly for electric taxis.
For multi-seater and wheelchair accessible vehicles, the limit could be increased to 15 years. Plug-in and non-plug-in hybrid vehicles are also being considered for a 15-year licensing period. Most notably, full battery electric vehicles could be relicensed for up to 20 years.
The council has initiated a four-week consultation period to gauge industry and public This move is seen as a way to effectively promote opinion on the matter. This consultation will cover several environmentally friendly transportation options. By proposals, including the extending the licensing period revised upper age limits for for electric taxis, Wakefield licensed vehicles. Council will be able to entice The council's proposed more drivers to invest in a framework is as follows: longer-term assist that Diesel and petrol saloon effectively reduces their vehicles could see their annual costs. licensing limit extended to 12 years.
The city has seen a decline in the number of hackney carriages in recent years, attributed partly to the high cost of acquiring suitable vehicles. The taxi trade reports a scarcity of affordable secondhand black cabs. Private hire vehicles, which are booked in advance, are not subject to the same stringent specifications as hackney carriages, offering a broader range of vehicle choices to licence holders. However, financial pressures are also beginning to impact the private hire sector. Notably, many private hire vehicles operating in Leicester are licensed by other councils, some of which have more lenient policies regarding vehicle age. The current policy of Leicester City Council mandates that all vehicles licensed for the first time be no older than five years, and all vehicles being relicensed be no older than 11 years. Representatives from the taxi trade have called for a review of these
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policies, citing challenges such as the pandemic, the cost of living crisis, and changing customer demands since the last policy review in 2012.
Furthermore, the council acknowledges the ongoing need to transition towards greener, lowemission, hybrid, or electric vehicles to enhance air quality in Leicester. Consequently, additional The consultation will ask drivers and the public whether that age limit should be extended to up to modifications to the vehicle licensing policy may be 15 years old, potentially adding four vital years to considered in the future to support this environmental goal. the vehicles licensing lifetime. The consultation, open to the public from 15 January to 25 February, invites people to share their views online. The feedback collected will be considered by the council’s Licensing and Public Safety Committee and the City Mayor in deciding whether to amend the current age restrictions.
Leicester Assistant City Mayor Cllr Elly Cutkelvin, whose responsibilities include licensing, said: “Members of the taxi trade in Leicester have asked us to look again at the age policy around vehicles used as taxis, in the light of changes to customer demand and other pressures faced by the industry.
By extending age limit, and placing requirements in to maintain vehicle standards, taxi drivers can lower their overall costs, which in turn helps keep the taxi tariffs down too.
“We’ve been working closely with local taxi representatives and have agreed to review these conditions.
A decision is anticipated within two months following the consultation period. Should any policy changes be approved, the implementation date will vary depending on the nature of the amendments.
“This consultation gives people across the city and from all walks of life the chance to make their views heard on this subject too, so they can be taken into account when we make a decision on whether changes are needed.”
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ENFORCEMENT NEWS JOINT OPERATION LEADS TO PROSECUTION OF SIX PHV DRIVERS IN NOTTINGHAM FOR ILLEGALLY PLYING-FORHIRE
130-MILE PARTNERSHIP: WOLVERHAMPTON AND HULL JOIN TO DELIVER OUT-OFAREA PRIVATE HIRE VEHICLE CHECKS
IMAGE CREDIT: WMP TRAFFIC
The operation, conducted in collaboration with Community Protection's Taxi Enforcement, Nottinghamshire Police, and the City of Wolverhampton Licensing, led to the apprehension of six private hire vehicle (PHV) drivers. The operation was a strategic effort to address the growing concerns around unbooked PHV pickups in Nottingham. The six drivers were caught in the act of picking up passengers without a prior booking, a practice that violates the regulations governing private hire vehicles. The act of plying for hire without a booking not only breaches licensing conditions, but also poses significant safety risks to passengers, as unbooked journeys are not covered by insurance and lack the accountability of a recorded booking.
IMAGE CREDIT: WV PUBLIC PROTECTION
Nottingham City Council Licensing announced the results of a joint operation targeting illegal plying-for-hire (IPFH) activities. Wolverhampton licensing authorities joined forces with their counterparts in Hull and the Humberside Police to deliver licensing checks on vehicles working over 130 miles outside of their licensed area. The collaboration on 23 January ensured that licensed vehicles working that day adhered to safety standards set. Images shared on social media provided a glimpse into the operation. Notably, one of the scrutinised Wolverhampton private hire vehicles (PHV) was engaged in the task of transporting NHS patients, underscoring the operation's relevance and urgency. A City of Wolverhampton Licensing spokesperson said: “Compliance officers have teamed up with Hull City Council Licensing & Humberside Police Roadshow to conduct thorough vehicle and driver checks. “Ensuring safety and compliance on the roads is our top priority.”
LIVERPOOL TAXI DRIVERS WARNED OF RANKING ON THE PAVEMENT IN CITY CENTRE Liverpool City Council's Licensing Authority has issued a stern warning to taxi drivers following a spate of complaints regarding illegal parking on Hanover Street.
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attending the area and talking to cabbies present. Drivers have been urged to comply with the rules to avoid penalties and ensure the safety and convenience of the public. A Liverpool City Council Licensing spokesperson said: “Liverpool Licensing Authority have received complaints about taxis parking up on the pavement and bus stop on Hanover Street. “Drivers are reminded that they must only use appointed taxi ranks.”
Concerns had been raised about taxis habitually parking on pavements and bus stops, disrupting pedestrian access and public transport operations. A spokesperson for the Liverpool Licensing Authority made it clear that such behaviour is unacceptable, pointing out that cabbies should only be using the designated taxi ranks. In response to these complaints, Liverpool Licensing Authority reinforced the issue by
TAXI DRIVER CAUGHT RUNNING RED LIGHT WHILE SIDE-BY-SIDE WITH MARKED POLICE CAR
The involvement of a professional taxi driver in the incident was seen as particularly alarming, considering the expectations of higher standards of road safety adherence from those in the driving profession. Authorities have confirmed that both drivers were stopped and reported following the incident.
Two motorists, including a taxi driver, were apprehended after they audaciously ran a red light A Wiltshire Police Specialist Operations spokesperson said: “These two vehicles have right beside a marked police car. continued through a red light when they were right The incident in Wiltshire has sparked debate about next to a marked Police car. One was a taxi driver.” road safety and driver awareness. A spokesperson for the Wiltshire Police Specialist Operations unit expressed disbelief at the incident, stating: “These two vehicles have continued through a red light when they were right next to a marked Police car. One was a taxi driver. Both stopped and reported.” IMAGE CREDIT: WILTSHERE SPECIALIAST POLICE
IMAGE CREDIT: LIVERPOOL CITY COUNCIL
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Society. This action forms part of a larger CHILD PROTECTION: Children’s scheme that feeds into the Home Office, OVER 100 TAXI, PHV contributing to the development of a national aimed at ensuring licensed drivers receive AND UBER DRIVERS program training in identifying and responding to child vulnerability and exploitation. AT STANSTED significant finding from this initiative was that AIRPORT BRIEFED BY Aapproximately a third of the drivers had not POLICE received any training related to child criminal Over 100 taxi, PHV and Uber drivers at Stansted Airport have been briefed in a child protection initiative.
The initiative on Saturday 13 January, part of a broader strategy to protect children from criminal activities, was spearheaded by local law enforcement in collaboration with the Children’s Society. During this operation, 106 drivers were stopped and provided with essential information from the
MAGNET TO TROUBLE: PHV DRIVER REPORTED FOR LICENSING PLATE ISSUE Liverpool City Council's Licensing officials took A Liverpool City Council Licensing spokesperson decisive action against a private hire vehicle (PHV) said: “Officers dealt with driver of this vehicle driver for using magnets to affix the vehicle's tonight due to plate being affixed by magnets, licensing plate. which is a big no no! Driver will be reported for The driver was reported for the issue. The vehicle offence and issued a notice to rectify the plate must have its plate fixed properly to the licensed being affixed legally!” PHV before it can operate again. This incident serves as a pointed reminder to all vehicle owners and operators within the city about the importance of adhering to established legal standards for vehicle registration and equipment. IMAGE CREDIT: LIVERPOOL CITY COUNCIL LICENSING
IMAGE CREDIT: ESSEX POLICE
In a concerted effort to combat child criminal exploitation, more than 100 taxi, Uber, and private hire vehicle (PHV) drivers were engaged in an informative operation at Stansted Airport.
exploitation or vulnerability. This highlighted a crucial gap in awareness and education among those in the transport sector. In addition to the educational aspect, the operation also had enforcement elements; one driver was dealt with for lacking proper insurance.
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