Network News Issue 5

Network News

ISSUE 5 | DECEMBER 2024

CONTENTS 3

Welcome

A note from our Managing Director...

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TASCO Carriers Driving our network NRSPP

5

Our Network Staff Achievements

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Customer Focus

It takes a multitude of different skills and efforts across the variety of administrative, retail, logistical and wholesale tasks that go into making each day a success in safely serving our customers across the vast regional footprint we now trade across.

So, to each and everyone across the length and breadth of TASCO's territory please accept that your efforts have again combined in 2024 to ensure a safe and successful year as we are about to embark on our sixty ninth year of operation in 2025.

TCM 30 Years

I hope you enjoy a wonderful Christmas and new year season filled with the people and traditions that mean the most to you.

Killen Trucking

Wishing you some well-deserved downtime over the holidays. You’ve earned it!

Celebrating Retirement R U OK?

Merry Christmas to you and yours,

Proud Sponsors Compass Awards

The Christmas holiday greeting is a perfect time to remind you how much I appreciate your hard work on behalf of the TASCO group.

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Retail Focus

TASCO Connect 2024

Wimpy's Wodonga

Safety Week 2024

Ouyen Roadhouse

- Ross Lake, Managing Director

New Sunrise Group Iceworks

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Community Matters Farm Angels

Flanno for a farmer

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Wholesale News

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A note from our General Manager...

Hi & welcome to the 5th edition of our Network News.

I’d like to begin with acknowledging the passing in October of a long-term staff member of ours, Belinda Perry.

Belinda started with TASCO, way back in 1988. As our Accounts Payable Manager for most of those years, her work ethic and organisational skillset were second to none. With 36 years of service, Belinda leaves behind a legacy of consistent contribution and for that we thank her.

In the last 12 months we have seen some significant change. From an IT perspective, we have now fully migrated into the cloud with both our Microsoft Office and accounting system platforms. Retail has seen us busy with new branding, site upgrades and a full Point of Sale rollout. Our Carrier’s division is also expanding, highlighted by the addition of some new prime movers & trailer sets. Our Carriers Manager Steve Rose explains more on page 22.

OUR NETWORK

Staff achievements Since our last edition, we have had a number of staff celebrate some incredible years of service with the TASCO Group.

We would like to congratulate the following staff on their incredible milestones..

20 Years

Margaret Cram, Tailem Bend

25 Years

Annette Harris, Albury

Our wholesale arm has some head wind this year with the challenges thus far. With a dry growing season combined with patches of frost and hail, then late unseasonal rain, harvest has generally been below average across the board.

30 Years

Alistair Head, Murray Bridge

35 Years

John Condon, Wagga

From a growth perspective, we have been working with Ampol to expand our Distribution area which exists in and around Murray Bridge, to now include the Adelaide Hills, Adelaide Metro & south throughout the Fleurieu Peninsula.

40 Years

Trevor Bryant, Naracoorte

These are exciting times. It’s the first foray for our business into a metro area. There will be challenges ahead, and to this point, I’d like to thank Steve Cheriton, our Murray Bridge Depot Manager & his entire team for their efforts thus far.

Our annual conference was held in Melbourne this year in October. Our awards ceremony & gala night was well represented. Worthy award winners were..

• Wholesale Depot of the year, Benalla Depot • Retail site of the year, St Arnaud • Business Innovation, Ronan Ban (Retail Area Manager) and Emma Hamence (Marketing Co-Ordinator) • HSSE Champion, Benji Seers (Benalla Driver) • Service Excellence, Drew May (Regional Manager) • Community Engagement, John Carra (Regional Manager) I’d like to congratulate these winners, along with honourable mentions to all other nominees.

As we approach the festive season, please take this opportunity to down tools and spend some time with family & friends if you’re able. To our staff, we thankyou for the effort put in this year. To our business partners we pass on our appreciation for the last 12 months and look forward to the year ahead.

Stay safe, enjoy this edition and thanks again for reading.

Evan Newell General Manager

Celebrating Retirement On the 1st of July 2024, we wished Tony Prosser, our Depot Manager at Murray Bridge, all the best as he enters retirement.

Tony began employment with TASCO through the acquisition of Barrett Petroleum in 2013 and remained an integral part of our business in South Australia ever since.

With Tony's retirement, we would like to introduce and welcome our new Depot Manager of Murray Bridge, Steve Cheriton.

Steve has already became a valued member of our business through his role as we expand with further fuel supply in South Australia expanding his role and responsibilities. Welcome to the TASCO family Steve!

We wish Tony all the best as he enjoys his retirement with his family and wife Judy.

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OUR NETWORK

OUR NETWORK

Our donations are growing..

As part of this years R U OK day, we invited our staff to host a morning tea on Thursday the 12th of September to help spread awareness and ask the simple question R U OK? Sites were encouraged to get creative using resources from R U OK, and enjoy a morning tea together.

R U OK DAY

The current total TASCO Petroleum donations by our staff to lifeblood is 44. Lives saved, 132!

Thank you to our donors, hold your head high. Great work!

How can I become a donor?

For all information on how you can become a donor, please visit: https://www.lifeblood.com.au/

R U OK is a national suicide prevention charity that encourages people to stay connected and have conversations that can help others through difficult times.

We were proud sponsors of the 2024 Ford NSW OPEN Tournament held at Murray Downs Golf & Country Club.

Their work focuses on building the motivation, confidence and skills of the help-giver – the person who can have a meaningful conversation with someone who is struggling with life. R U OK? contributes to suicide prevention efforts by encouraging people to invest more time in their personal relationships and building the capacity of informal support networks – friends, family and colleagues - to be alert to those around them, have a conversation if they identify signs of distress or difficulty and connect someone to appropriate support, long before they're in crisis.

The tournament was an incredible event for the Swan Hill community, with it being the third richest golf tournament in Australia and televised nationally with coverage on channel 7Plus.

With the addition of Cameron Smith playing in the tournament, Golf NSW declared it "the biggest golfing event since Norman played in the 80’s!”.

A hugely successful event for Swan Hill and the wider community.

How can you create the conversation?

R U OK? Inspire and empower everyone to meaningfully connect with the people around them and start a conversation with those in their world who may be struggling with life. You don't need to be an expert to reach out - just a good friend and a great listener.

Use these four steps and have a conversation that could change a life: 1. Ask R U OK? 2. Listen 3. Encourage action 4. Check in

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On Friday the 8th of November, Compass Group finalists gathered for their Star Awards ceremonies.

The Star Awards ceremonies recognise the outstanding talent that makes Compass Group Australia a leader in food and support services.

We would like to congratulate Anne Parker, from our Ampol Narrandera site, who won the NSW/ACT Service Champion Award!

This award recognises individual employees who directly engage with customers, clients, employees, residents or guests and those that create multiple, memorable service experiences. Anne is pictured below (centre) with Riley and Elias (NSW Operations Manager) at the Awards Night held at WestHQ in Sydney with her Award.

Congratulations Anne!

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OUR NETWORK

On the 8th - 10th of October our Annual TASCO Conference was held at the Amora Riverwalk Hotel in Richmond.

Melbourne Newport Terminal The conference began with TASCO's Ampol Business Manager, Peter Moran taking a group on a tour of the Ampol Newport Terminal.

An incredible experience for our staff to get first hand knowledge of the operational aspect of fuel transport and handling, prior to drivers collecting.

At the end of the tour, staff were then shown the Newport operations hub for Ron Finemore Transport. Scott Cooper from Ron Finemore Transport introduced staff to Cameron Kempson, Operations Planner for Ron Finemore Transport Bulk Liquids Division. Cameron's responsibility is to effectively and efficiently plan and execute deliveries to fuel customers, utilising metro and regionally based fleet and drivers. He manages, monitors and maintains fuel leaves as per customers requirements, TASCO Petroleum included. Staff were amazed at Cameron's skill and also the technology and knowledge he has at hand.

LEGO MASTERS On conclusion of the Newport Terminal tour, all staff assembled in the conference room at the Amora Riverwalk for a team session, TASCO's Lego Masters.

TASCO Lego Masters was a team building activity that challenged small groups in design thinking, problem solving, iterative learning, effective planning and rapid deployment of ideas. It is was enjoyable, engaging and specifically designed to enhance our staff connections and interactions with one another. A great afternoon indeed with some fantastic creations by staff and the winners crowned.

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OUR NETWORK

Day one.

Day two.

The conference commenced with presentations from external guest speakers and also internal staff presentations.

After an incredible night at the Gala Evening, the final day of the conference had come around quickly!

Speaking to the group about all things finance was Joel George & Praveen Gounder from Commonwealth Bank, Danielle Jones from William Buck presented on superannuation and Dr Tim Driscoll from the Royal Flying Doctor Services spoke to the group about supportive conversations within the workplace.

After morning tea the group session panel commenced with internal speakers Steve Rose TASCO Carriers Manager and Jason Wells TASCO Lubricants & Marketing Manager joined by external guest speakers Kevin Rodda from Ron Finemore Transport and Peter Moran from Ampol to discuss all things wholesale, TASCO business and industry related.

From the group session panel, internal presentations commence with internal training tips from Wayne Hatcher on our Octane accounting system which was then followed by a presentation from guest speaker Elle Lancaster from our Acacia Employee Assistance Program, addressing the group about the services all TASCO staff have access to as members of Acacia EAP. After lunch the group then settled in for a presentation on all things retail with our Retail Director Mark Hughes and Retail Manager Pete Jessup. To compliment the retail focus, Kosta Soldatos from New Sunrise Group presented afterwards, going through each TASCO operated site and giving further information about what New Sunrise Group is currently working on.

To conclude the day, Rob Watson and Donella Corbett from Ampol presented. Rob gave an update of Ampols projects they have been working on and insights on industry related topics. Donella then presented on a hot topic for many businesses, customer service.

Zac Amos from ASI started the day off with a presentation about Cyber security, followed by Daniel Simko from Credit Watch complimenting the Cyber Security presentation with an informative presentation about the current trends shaping credit risk management.

Elisha Radwanowski, Executive Manager of Employment and Compliance at ACAPMA then presented on the Employment Landscape within our industry.

Following on from Elisha's presentation, we then delved into the health, safety, security and environment side of the business with our HSSE managers Rob Bond & Lannette Hunstone presenting.

TASCO Carriers and Brad Johnson from Johnsons Trucks followed on from HSSE, presenting on the plans for TASCO Carriers fleet, with discussion on the increased efficiency the new equipment and trucks provide to our business.

Before the day concluded, a final presentation was made by Naomi Frauenfelder and Mark Parry from Healthy Heads in Trucks and Sheds. Naomi and Mark discussed the work that Healthy Heads focuses on, being a registered not-for-profit foundation that provides a national approach to improving mental health and physical wellbeing for people working in road transport, warehousing and logistics.

Overall, our 2024 TASCO Connect Conference was a great success in connecting with our staff and external business partners. We thank our staff for their attendance and also our guests who joined us throughout.

That evening, staff and external guests and business partners were invited to TASCO's annual Gala Evening that is held at a surprise location each year...

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OUR NETWORK

OUR NETWORK

Our annual TASCO Gala Evening was held on Wednesday the 9th of October, 2024..

Welcome to Crown!

We would like to congratulate the following:

At approx 6.00pm guests arrived at one of Melbournes finest venues for our Gala Evening with the event being held in the incredible Horizon room at Crown Towers. Overlooking the city of Melbourne, Horizon provided an amazing backdrop to the night that followed, with great company, site awards with thanks to Ampol combined with our TASCO staff excellence awards were presented.

Retail site of the Year: St Arnaud

Presentations

Staff Awards

During the evening we farewelled Tony Prosser and thanked him for his service to TASCO Petroleum as he now enjoys retirement. There was many fond memories and words of appreciation, while a few laughs were also shared when reminiscing on Tony's time with TASCO Petroleum since the acquisition of Barrett Petroleum in 2013.

After the site awards it was then time for our Staff Excellence awards. The staff excellence awards being:

Next up for presentations was our annual Retail Site of the Year and our Depot Site of the Year.

• Community Engagement

Depot of the Year First Place: Benalla Depot of the Year Second Place: Mildura

We would like to congratulate the following winners:

Depot of the Year Third Place: Bunnaloo • HSSE Champion: Benji Seers, Benalla Depot • Business Innovation: Ronan Ban & Emma Hamence, Mildura • Service Excellence: Drew May, Albury • Community Engagement: John Carra, Mildura

• Service Excellence • Business Innovation

• HSSE Champion

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We encouraged all staff to get involved and make nominations via a nomination form that was sent out.

Nominations were unlimited and all awards could be applied to both retail and wholesale aspects of our business, giving all staff within our network the opportunity to be recognised.

Once all formalities were complete, guests enjoyed their final course while taking in the incredible atmosphere and city views.

Thank you to all who attended our Gala Evening.

We look forward to 2025!

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OUR NETWORK

OUR NETWORK

Safety Questionnaire

Monday the 2nd of September marked the beginning of TASCO Petroleum’s seventh annual Safety Week.

During the week all staff across the network participated in daily activities and were given informative resources to promote the continued conversation of safety throughout the network.

Safety Week Photo Challenge

This year we included the Safety Questionnaire as part of Safety Week, thank you to everyone who took the time to complete the questionnaire. Being drawn first and as such receiving a $100 fuel card, congratulations to Darren Khoo at Kerang.

Coming in first was a photo organised by Jill in Murray Bridge netting her a $50 fuel card.

The following 10 staff were subsequently drawn winning a $50 fuel card each: • • • • • • • • • •

All staff were encouraged to get involved and have their say, making TASCO Petroleum the safest possible place to work.

Geoff McConnell Jane Wilkinson Charlie Hedley Emily Wooley Samuel Payne Maree Morris Katie Gorman Anthony Daniliuc Valerie Brown Nicole Byers

Wodonga Depot Carpenter Street Carpenter Street Kerang Carpenter Street Wodonga Roadhouse Albury Admin Wodonga Roadhouse Bendigo Depot Carpenter Street

Congratulations to all our winners!

Safety Week Champions Safety Week 2024 Plan Admin: Monday 2nd September 2024 Tuesday 3rd September 2024 Wednesday 4th September 2024 Thursday 5th September 2024 Friday 6th September 2024

Spot the Hazards Fall prevention Electrical safety Fire safety Hi Vis Day

Wholesale & Retail: Monday 2nd September 2024 Tuesday 3rd September 2024 Wednesday 4th September 2024 Thursday 5th September 2024 Friday 6th September 2024

Spot the Hazards Fall prevention Spill prevention Fire safety Hi Vis Day

What’s was on offer?

The Safety Week winning site was once again presented with the Safety Week perpetual shield to immortalise their success as "Safety Week Champions”. Team members from the winning site also receive individual prizes. Safety Week packs were posted out to all sites to get creative and have fun throughout the week.

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Overall we were thrilled with the staff engagement throughout the week. The sites that championed safety through the week were: In a very close second, we had a photo organised by Maddie in Mildura winning a $25 fuel card.

With a great level of engagement with things such as a morning tea (attempted bribery) Wodonga Depot managed to take the runner up slot. Good work team.

Our champions were a site that have consistently ranked highly in these Safety Week challenges over the years and have often only just missed out. This site shows a great culture and really took the initiative engaging their staff throughout the week.

Our new Safety Week Champions for 2024 are...

Bendigo Carpenter Street!

The Champions each took home a $50 fuel card and the coveted trophy to display in their store for the next 12 months. The runners up also received a $25 fuel card each for their efforts.

Thank you to all staff for participating in Safety Week 2024!

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OUR NETWORK

OUR NETWORK

SPOT THE HAZARDS

FRIDAY 23 AUGUST

COMMUNITY MATTERS

In August, TASCO joined the Farm Angels "Flanno for a Farmer" campaign, donning "flannos" in conjunction with major corporate sponsors of Farm Angels and the Flanno for a farmer cause, Ampol Australia Pty Ltd. Who are Farm Angels?

Farm Angels was established as Drought Angels in 2014 to respond to the needs of primary producers impacted by prolonged drought, initially in Queensland. Since then, the organisation has expanded to provide financial assistance, food hampers, care packs, and mental wellbeing support to over 4,700 primary producers affected by all natural disasters (drought, flood, fire, and plagues) in over 1,300 communities across Australia. The frequency and severity of natural disasters mean many are at risk of losing their farm or walking away. According to a 2021 study, one farmer completes suicide every 10 days (59% higher than the rate among non-farmers). Farm Angels seeks to reduce this through phone conversations and on farm visits. By supporting these farmers to stay on the land through assistance tailored to their individual needs, Farm Angels contributes to Australia’s regional economies, food security and the social wellbeing of rural communities.

The frequency and severity of natural disasters mean many are at risk of losing their farm or walking away, and according to a 2021 study, one farmer completes suicide every 10 days which is a staggering 59% higher than the rate among non-farmers,

Sport a Flanno, support a Farmer.

This is not something that we can ignore and we ask for your help to show farmers we care, we stand by them and we support them. Every dollar raised goes to Farm Angels who provide tangible support for farmers through financial assistance, food hampers, care packs, and mental wellbeing support to over thousands of primary producers affected by all natural disasters (drought, flood, fire, and plagues) in over 1,300 communities across Australia."

While there's never an easy day on the land, Farm Angels help make the really tough days a little easier.

What is Flanno for a farmer?

"We're asking fellow Aussies to support their Aussie farmers by donning a "flanno" and donating a fiver because we always need our farmers to sustain our nation, but it's important to recognise that sometimes they need us too!

Through drought, floods, fires, plagues and more; the conditions are tough and so are our farmers, but just because they can handle a heck of a lot, doesn’t mean they should have to.

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Together we can support our Aussie farmers. flannoforafarmer.com.au

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WHOLESALE NEWS

Fuel & Lubricants As we reflect on the year 2024, I’m very thankful for the opportunity, assistance & achievements we've reached together as a company.

This year has been marked by change & growth.

We have expanded our services, strengthened our team, whilst continued to support our customer base, making us better equipped to face future challenges in the lubricant industry & become a go to location for all your lubricant & equipment needs.

I want to take a moment to express my gratitude & say thanks to our dedicated staff, loyal customers & the continued support we have received from our valued business partners. Your hard work and support has been invaluable over the last 12 months.

As we celebrate the festive season, I wish you a Merry Christmas and a Happy New Year! May this time bring happiness to you and your loved ones (perhaps even a sneaky beverage or 2).

FIELD DAYS 2025 Southeast Field Days (Lucindale) Friday 21st & Saturday 22nd March Mallee Machinery Field Days (Speed) Wednesday 6th & Thursday 7th August Henty Field Days Tuesday 23rd, Wednesday 24th & Thursday 25th September Elmore Field Days Tuesday 7th, Wednesday 8th & Thursday 9th October

I look forward to building new & strengthening our current partnerships in 2025!

Jason Wells Lubricants & Marketing Manager

Promotion valid at participating TASCO locations from Monday 9th of December, 2024 - Monday 10th of February, 2025.

Not available in conjunction with any other offer. One entry per transaction. Excludes tobacco products. See website for full terms & conditions.

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TASCO CARRIERS

TASCO CARRIERS TASCO CARRIERS

Driving our network

NHVR urges truck drivers to keep safety front of mind amid prolonged wet weather conditions and the start of the holiday season

A lot has happened over the past few months so I will try and remember the big ticket items we have dealt with and or achieved..

The National Heavy Vehicle Regulator (NHVR) has issued an urgent reminder to the nation's truck drivers and operators to check their heavy vehicle fleets are up to scratch, amid predictions of above-average rainfall and increased traffic on the roads.

New Equipment

Looking Ahead

Exciting times at Murray Bridge where we finally achieved something that we have spoken about for a number of years. The introduction of the 19 meter BDouble into the Murray Bridge fleet. This will allow better utilisation and allow for us to be more competitive with larger direct delivery customers. A big thanks to Stephen Webb, Tony, and Steve Cheriton for their help in integrating this unit into the daily work environment.

As we enter a new financial year there are challenges ahead as we remain committed to ensuring that our equipment is maintained to a level that ensures that every time we leave a depot the equipment that we are using is in a roadworthy condition. By doing this there will be times when equipment will be off the road for long periods of time, and this will cause some frustration, but it is the world we live into remain as safe as possible. The pressure on repairers we use is getting harder as they are struggling with staff numbers and getting suitably qualified staff to work through their workshops.

More exciting news is that we have finally seen the second 30 meter “A” double come in the business and is located at Mildura. This has seen the Mildura operation go from 1 rigid and a rural trader to 2 small semis, 1 rural trader, 1 25 meter BDouble, and a 30 meter “A” double while driver numbers have gone from 4 to 8. This puts us in a fantastic position to now take on all the retail volume in the Mildura area as well as giving us great opportunity to grow the business.

There is a lot of work that goes into the implementation of these types of changes with driver training, extra scheduling and truck management. This couldn’t be done without the excellent work that has been put in by John, Reece, Terry and the team at Mildura depot.

Further Expansion The exciting news continues with the changes now being worked through to integrate around 22 million litres of cartage into our fleet with expansion into Adelaide. This is all new as we work away at bringing in new drivers, finding equipment to be able to do the work and then working our way through how we manage and integrated into our business. There will be further challenges ahead but with the work already done by John, Paul, and Steve Cheriton we have a sound starting point.

From our daily compliance management systems, we should congratulate our drivers as we continue to see a decline in breaches on a daily basis. We have seen a steady decline in incidents that involve the Guardian Camera system, which is very encouraging, however we can not afford to take our eye of the ball. Compliance is the one big thing that if the word changed to Non-Compliant can undo all our hard work.

From the whole TASCO Carriers Management Team we would like to wish everyone and their families a safe and happy festive season for 2024 and all the best for the upcoming year 2025.

A big thankyou to all our drivers, depot staff and others that have contributed to ensuring that we have managed to achieve our goals for the year 2024. Well done and again thankyou.

NHVR CEO Sal Petroccitto OAM said drivers and operators should be making safety and preparedness a top priority, emphasising that risky driving behaviour combined with adverse weather conditions could prove to be a dangerous combination.

“We’re calling on industry to be extra cautious when checking their vehicles before each journey commences, ensuring routine vehicle maintenance is up to date and pre-departure maintenance checks have been completed,” Mr Petroccitto said. “This includes testing windshield wipers as well as their lights, including headlights, hazard lights and brake lights, and inspecting their vehicle’s tyres to ensure they are in top condition.

“Even minor defects can have serious consequences, especially with poor weather presenting further challenges such as reduced visibility, slippery roads and longer stopping distances.

“Wet weather can be unpredictable, which is why we are encouraging drivers to check local traffic and weather updates regularly and adjust their schedules and routes accordingly.”

Mr Petroccitto said the regulator is also reminding drivers of the critical importance of brake safety, as relentless rain continues to impact roadways across some states.

“Faulty or ineffective brakes are a serious safety concern, and as prolonged and intense rainfall hits parts of the country, the risks are amplified,” he said.

“A well-maintained braking system with correctly adjusted brakes is essential in any situation, especially when driving through the wet weather conditions we have been experiencing recently.”

The NHVR recommends drivers undertake a daily check of their vehicle prior to commencing their journey, using a pre-start checklist such as the NHVR’s Daily Safety Checklist, which covers areas such as brakes, couplings and wheels and tyres.

Mr Petroccitto said NHVR Safety and Compliance Officers are also at the roadside, ready to inform and educate drivers and assist them with their compliance where required.

“Our officers have spent more than 1,400 hours providing one-on-one driver education at the roadside so far this year across all NHVR jurisdictions, on heavy vehicle roadworthiness alone,” Mr Petroccitto said.

“Drivers are always encouraged to have a chat to our officers if they questions regarding their compliance – they are always happy to help ensure their movements are safe and efficient.”

The NHVR is also reminding general motorists to keep longer driving distances between their vehicle and a truck, with trucks unable to stop suddenly and requiring longer braking distances, particularly in the wet weather.

Steve Rose TASCO Carriers Manager

Here is a snapshot of the Ampol Adelaide business: 78 service work delivery sites 2 x Retail sites 1 x Depot with OPT 2 new drivers, 1 @ north Adelaide and 1 @ Littlehampton 22 operate across a variety of sh ill 22

2323

The issue

30 fatalities occurred on Australian roads in a 12 day period starting December 23rd in 2020.

The festive season is considered to be one of the most dangerous times to travel on Australian roads.

Each year people die or are seriously injured as a result of road crashes while travelling to see friends and family over the extended holiday break.

QUICK FAC TS

QUICK FAC TS

Festive Road Safety: The Fatal Five

Driving Fatigue Recommendations

Introduction Fatigue is a contributing factor in 20-30% of all crashrelated fatalities and severe injuries on Australian roads1.

Plan your journey ahead of time so that you avoid fatigue.

In most industries, a demand for excellence means greater output, increased profitability and extended around-theclock working hours. However, working 24/7 can come at the expense of health and safety for workers, especially with an increased risk of work-related driving fatalities and serious injuries caused by fatigue.

The Fatal Five: Across Australia, the following total annual fatalities were caused by the Fatal Five

A Glance at the Issue Distraction/Inattention

Failure to wear a seatbelt

300

156 vehicle occupants killed were

fatal crashes were due to driver distraction and inattention;

not wearing a seat belt or restraint

Compared to 8 hours, the risk of crashing after 5 hours of sleep is 4.4 times more4.

x 4.4 risk of crashing 8hrs

of sleep

5hrs

The only real solution for fatigue is rest. Do not rely on caffeine, energy drinks, loud music or rolling the window down.

of sleep

Fatigue

240–360 fatal crashes were

Fatigue-related road incidents cost workers, families, and the Australian economy around $3 billion each year5 .

Speeding

related to driver fatigue

481

fatal crashes were caused by speeding

Intoxication (drugs and/or alcohol

100

$3 billion

94 drivers killed had a blood alcohol concentration (BAC) above the legal limit

73 drivers killed had an

How fatigue affects drivers

illegal drug in their system Do not become a Fatal Five Statistic. Be safe this Festive Season.

Plan your journey to avoid fatigue Have a designated driver or use a car service

60 Stick to the speed limit

Do not drink under the influence of drugs and/or alcohol

Always wear a seat belt

•

Impairs cognitive performance

•

Reduces tolerance for other road users

•

Increases fluctuations in speed

Know your personal early warning signs of fatigue and, when you experience them, Take a break and if possible, take a power nap.

Do not send or read a text message while driving or better yet — don’t use your phone.

Sources: Please refer to accompanying references sheet

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Fuelling your journey

CUSTOMER FOCUS

Introducing...

Killen Trucking Established in the 1970's

 NO Transaction Fees

Killen Trucking Company are a specialised transport company that transport animal by-products and edible meat both within Australia and export to overseas.

Since establishment in the mid 1970's, Killen Transport has rapidly grown in recent years. Now owned and operated

by Jay Killen, the business was started by his father with just one International truck. The second generation family business continues to go from strength to strength.

 Secure PIN access required for purchases

Specialised Services

 Accepted at over 1,900 locations Australia Wide  NO Monthly Card Fees

 Purchases are itemised on a monthly statement  Perfect for small & large business

"Since 2019, Killen Trucking Company has relied on TASCO Petroleum for all our fuel needs. We purchased a diesel and AdBlue fuel cell from TASCO and their commitment to customer service has been outstanding. The knowledgeable and efficient team at TASCO ensures that we consistently have access to high-quality fuel supplies at competitive prices, backed by remarkable customer service."

- Jay Killen, Killen Trucking

Initially established in Bendigo, the company specialised in transporting fat, bone, and offal for rendering. Over the years, they have expanded their services to include the transportation of raw animal by-products directly from abattoirs for processing into pet food.

In response to growing demand, a second depot was opened in Howlong, NSW. This expansion allowed Killen to diversify operations to include tankers, edible meat products, and a range of general and refrigerated freight, catering to both local and interstate deliveries.

Additionally, they cart general freight both locally and interstate. No job is too big or too small. Killen also specialise in container cartage and are equipped for import and export operations and have the ability to book containers into the wharf due to their solid relationships with wharf operators.

Pictured: Jay & Melissa Killen Their fleet comprises of semi-trailer tautliners, skel trailers for container cartage, tankers, flat tops, refrigerated trailers and curtain sided heavy vehicles, in addition they have a 45-tonne container reach stacker for storage, moving and lifted loaded containers. Their diverse equipment allows them to meet the needs of their diverse range of customers.

Approximately 40 years in the industry has enabled Jay and the team at Killen Trucking to develop relationships, links and contacts with numerous businesses throughout Australia, including TASCO.

Scan to apply!

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CUSTOMER FOCUS

RETAIL FOCUS

Fuelling your journey

Congratulations to TCM on 30 years Proudly family owned

Established in 1994 and owned and operated by Richard Fraser, Ken Crockett and Richard Sharp, Tallangatta Construction and Maintenance are celebrating a monumental 30 years of business in January 2025.

Accepted at over 1,900 locations Australia Wide

The family succession within the business began over the course of the last 12 months with next generation family coming through, in particular Ken's son Ben who joined TCM and has now been working alongside his father for the past 17 years.

TCM are not only family owned and run but also proudly local, being one of the biggest companies in Tallangatta, they also proudly employ many locals. They are heavily invested in their community, with Richard Fraser being President of Tallangatta footy club for many years and supporting a range of sporting clubs within their district.

We are proud to share TCM have been a customer of TASCO since 2016 and we congratulate them on a monumental 30 years in business!

"Since dealing with TCM as a customer, I have watched their continued growth as a business, with the next generation beginning to get involved. They hold a lot of the same values as TASCO, being proudly family owned, invested in their local community and have now reached a huge milestone for their business.

Congratulations on 30 years to Ken and the team at TCM!" -Lloyd Crispin, Regional Manager TASCO

Retail Review 2024 As the festive season approaches, bringing with it one of the busiest trading periods for TASCO’s Retail Network, I would like to take the opportunity to thank all of our retail team members, site managers, area managers, commission agents and business partners for yet another successful year. To say 2024 has been busy would be an understatement..

ONGA WOD

QuickFuel Point of Sale

The Bridge Café & Fuel

TASCO were informed in mid 2023 that we would need to move away from Ampol’s proprietary point of sale systems and find a suitable replacement with a view to have this completed by June 2024. R&D began in Q4 2023 with several POS providers being looked at before settling on the QuickFuel offering. After several onsite meetings and training sessions in our Bendigo Depot with key stakeholders, our first pilot sites were rolled out in March.

Following the success of this pilot program the full project began in April with 36 sites and 55 POS being installed by the end of June. A huge effort from the implementation team as well as our site management and staff at each location – thank you all for making this a success.

Mildura’s Seventh St “Bridge Servo” has undergone its external upgrade with the launch of “The Bridge Café & Fuel”. New colours, lighting and branding have given the location a whole new look. 2025 will bring with it an internal upgrade with new counters, seating area and displays which will then complete the look and feel and complement and enhance the excellent food offerings available from this location.

Network Revitalisation 2024 saw TASCO commit funding to several exciting site upgrade and refresh projects;

Ouyen The Ouyen Roadhouse marks the first of our ‘TASCO Roadhouse” branded sites, with several more in the pipeline.

This site underwent a full renovation of the retail and dining space as well as the full rebrand of the exterior. The results speak for themselves. From both an aesthetic and sales perspective, Ouyen has been given quite a lift!

Wodonga Roadhouse Wimpy’s Wodonga is back – Harking back to a name that has been familiar with this site from many years ago and something the location is still affectionately known as along the highway – Wimpy’s has made a comeback. New name, new logo and new colour scheme – same exceptional food and service. Wimpy’s now has the looks to match the offer it provides.

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Big Bite TASCO is in the process of launching a new retail brand for our food sites. “Big Bite Convenience” has started making its way into our network, beginning with our Oz Pride location in Mildura. A new Logo, colour schemes, menus and a focus on fresh, watch out for others popping up throughout our region in 2025!

What’s Next?

We are looking forward to a huge 2025. Our retail, marketing and management teams are putting together several projects across all 3 states we currently operate in – there are exciting times ahead with more branding, refurbishments and upgrades further strengthening our offer and our network as a whole. I wish everyone a very safe & happy Christmas and a prosperous New Year and look forward to an exciting 2025.

Pete Jessup Retail Manager

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Wimpy's Wodonga Rebrand

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Welcome back Wimpy's Wodonga!

Wimpy’s Wodonga holds an important place within the TASCO network. Being one of our largest company run sites, Wimpy’s employs in excess of 20 local staff and provides essential services such as fuel, food and convenience items to locals and travellers alike as well as providing a place for transport operators to have a break, take a shower and enjoy a good meal at a good price.

Bringing back the “Wimpy’s” name was the next logical step for this site after seeing how often the location is referred to as “Wimpy’s” or “The Old Wimpy” on social media posts. This also tied in with a refresh of the sites façade and signage which has given it a whole new look and feel.

Wimpy’s continues to show outstanding growth & resilience despite many other fuel retailers entering the local market. This is testament to the entire TASCO team at this location and the great value food and convenience items on offer. Confirmation that Wimpy’s really is part of the local community.

Wimpy's Wodonga

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178 Melbourne Rd, Wodonga VIC 3690

(02) 6024 1983

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Ouyen Roadhouse Renovation & Rebrand Restoring a local favourite!

This year, we set our sights on a completing a full renovation and rebrand of our site Ouyen Roadhouse. Ouyen is a town in Victoria, located at the junction of the Calder Highway and Mallee Highway, 105 kilometres south of Mildura, and 441 km northwest of Melbourne. Due to its location on a busy highway, Ouyen is one of our busiest sites, for both food and fuel sales. Originally a BP, then Caltex and now Ampol, Ouyen Roadhouse was in need of an uplift both internally and externally.

Customers are now welcomed by a fully refurbished store that provides a comfortable dine in option, large convenience offer along with a great range of food options. Next time you're on the road, call in and see Leeanne, Phil & the team at Ouyen Roadhouse and check it out..

Ouyen Roadhouse

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15 Farrell St, Ouyen VIC 3490

(03) 5092 1340

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PROUD PARTNERS

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New Sunrise Iceworks, 2024 Welcome to London!

Day Two

New Sunrise celebrated a significant milestone with Iceworks 2024, marking its first European conference.

Day two began with a business session opened by Vincent Cardinale, New Sunrise Operations Manager.

The conference took place on the 2nd -6th September provided a dynamic platform for industry leaders, innovators, and partners to share insights, network, and explore the convenience landscape of London.

His message, “Be a voice, not an echo,” set the tone for the discussions to follow. Cardinale emphasised that retailers are the heartbeat of their communities, urging them to lead with purpose and originality.

With over 350 delegates in attendance from across Australia, the event coined the “Royal Sunrise Family Gathering,” left all delegates meaningful connections, collaborations and magical experiences that will last a lifetime..

Day One Opening Night New Sunrise Brand and Marketing Manager, Andrew Cardinale opened the 16th annual iceworks conference and welcomed all attendees, reinforcing the ever-present family connection growing year on year.

The conference kicked off with a vibrant welcome function that set the tone for the week ahead. During the welcome night, delegates gathered in a stunning venue, surrounded by famous London landmarks, themed food stations, engaging games like cricket, and even relaxation stations offering massages.

This fun and casual event offered the perfect start to what would be a memorable week.

Steve Cardinale, Managing Director of New Sunrise, took the stage next to share the company’s vision for the future. He celebrated New Sunrise’s recent achievement of being named AACS Retailer of the Year for the second consecutive year and highlighted the brand’s commitment to sustainability and innovation. He also outlined New Sunrise’s goal of becoming Australia’s preferred destination to eat, drink, and… pee.

Following Steve, New Sunrise leadership team, National Merchandise Manager Joe Alessi, Brand and Marketing Manager Andrew Cardinale and Operations Manager, Vincent Cardinale outlined key initiatives focused on enhancing the shopper experience, boosting visibility, and driving future growth.

A Lively Engagement with Suppliers

Snowball Awards & Gala Dinner: A Royal Finale

The afternoon brought an exciting engagement session between retail operators and suppliers, where discussions on new product development (NPD), core rollouts, and promotions took place. With an impressive £10,000 in cash prizes up for grabs, this session was not only informative but energising. The day concluded with a relaxing and spirited dinner at 100 Wardour Street, supported by Asahi Beverages and Bega Group.

The conference ended on a high note with the Snowball Awards and Gala Dinner, held at the prestigious Guildhall in London, which was built in 1440.

British vibes filled the air as delegates danced the night away, feeling refreshed and ready for the days ahead.

Congratulations to St Arnaud!!

Exploring London’s Retail Scene On Day three, delegates experienced an in-market study tour supported by Suntory Oceania, offering delegates the opportunity to visit world renowned retail locations, including corporate and independent fuel stations, grab and go food outlets, grocery stores and iconic retail landmarks such as Harrods.

The royal-themed night was a fitting close to the “Royal Sunrise Family Gathering,” celebrating outstanding achievements across the New Sunrise network.

Congratulations to St Arnaud on their BACK TO BACK Passport to Profit Champion of the year award!!

St Arnaud won in 2023 and again this year in 2024, as result of Mel and teams hardwork and dedication to our site and the company!

Article Source: https://aacs.org.au/new-sunrise-iceworks-conference-2024-aroyal-experience-in-london/

The tour gave a firsthand look into the retail workings of stores in this market, providing inspiration and practical ideas that delegates could bring back to their own businesses and markets.

Keynote speakers Ed Evan and Emma John from Pret A Manger and Nigel Simpson from Greggs provided invaluable insights into the UK’s petrol and convenience retail sector.

Their presentations offered fresh perspectives for Australian retailers to adapt to their markets, making the global exchange of ideas a pivotal highlight of the event.

The day also featured retailer success stories, showcasing strategies that have ensured the longevity and growth of their businesses.

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HOLIDAY SEASON

HOLIDAY SEASON

PROUD PARTNERS

TIPS

AND

TRICKS

TO

GET

YOU

THROUGH

THE

HOLIDAY

SEASON.

On the Day

Set a Home Time

Keep Calm

It is a good idea to have a pre-planned home time, so

Do relaxing activities to reduce your stress. Play relaxing

you do not feel pressured to remain in an environment

music, take a bath to unwind, or walk the dog.

longer than you are comfortable.

Seating

Get Moving

If you have strained relationships with anyone coming to

The holidays are, for many, a time of excessive eating

dinner, avoid sitting opposite them. Invite a few more

and drinking, and exercise can be easily overlooked.

people along if possible, as it can help dilute any stress caused by challenging relatives or guests.

Exercise is also a great way to reduce stress; it burns off ‘fight or flight’ hormones and helps produce mood-

Avoid Caffeine

enhancing endorphins. Try going for a walk after dinner

When we are stress, our bodies produce cortisol to

as the fresh air and exercise will lift your mood and make

prepare ourselves for ‘fight or flight’ situations. Caffeine

you feel better.

does too. Decaffeinated coffee and tea or herbal tea alternatives can help keep the stress levels down.

Manage Alcohol Most holiday articles will tell you to avoid alcohol

TIPS

AND

TRICKS

TO

GET

YOU

THROUGH

THE

HOLIDAY

SEASON

Despite the usual depictions of the festive season, the

Keep your list for next year; it’ll need updating, but it will

holidays can be a very stressful time of year. This end of

give you a good starting point.

Breathe

altogether, but let’s be realistic. Try to avoid excessive

When we’re stressed, our heartbeat increases and our

alcohol as it dehydrates your body and makes your liver

breathing shallows. Work on reversing this process by

work overtime. It is also a depressant; while it may help

taking deep, mindful breaths.

you feel relaxed now, it will dip your mood shortly after.

year might mean complex social interactions with family or relatives who you might not want to see. There may be

Know when to stop! Decide when to stop preparations

expectations, or at least perceived expectations, for the

and when to start relaxing and enjoying the holidays. Try

‘perfect celebration’, complete with the perfect gift and

to stick to this goal, even if it is in the late afternoon or

perhaps the most important meal of the year.

the night before. Remember the holidays are for you to enjoy too.

Plan Ahead List what you need and get it sorted early. This might

Shopping

include shopping, food, decorations, or even travel

Set a budget and stick to it. Consider starting a holiday

arrangements. Make it as detailed as possible, so you

season savings account early and contribute small

can prioritise. What can be done now? What’s essential?

amounts regularly. Avoid using credit cards or Buy Now, Pay Later systems, as they make it easy to forget how

Allow plenty of time; tasks often take a third longer than

much you've bought and can cause you to spend more

we think they will! Do not overestimate how much you

than you think. Shop online – it can save time and money.

can achieve the day or night before.

Ask your friends and family if gifts are necessary. You Delegate certain tasks to other family members to

may be surprised to learn others are relieved at not

reduce your workload.

having to buy gifts too.

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