Introduction
2018 saw the implementation of Electronic Proof of Deliveries across our Materials delivery processes. Electronic proof of delivery (ePOD) offers our Customers, Hauliers and colleagues the ability to track loads in real time and access delivery information quicker than ever before.
Since implementing ePOD our Materials business has consistently been sending over 95% of all loads electronically, which is a massive digital transformation. This User Guide contains everything you need to know about our electronic delivery process, both from a Haulier and a Tarmac employee perspective. If a Haulier is experiencing problems with the PODFather application or their device (only if the device is issued by Tarmac) then please ensure they contact the ePOD device helpline on
0345 0711 350 This line is available 24 hours a day, 7 days a week on every day apart from Christmas day.
“New technology, especially if you’re not familiar with it, can be daunting. Our drivers have been fantastic – even with initial apprehension, they’ve listened and really embraced the new way of working, resulting in not a single call from drivers regarding login issues when we switched on for real, which is credit to their willingness to learn.” Kirsty Paton, Transport Account Manager, Scotland “After just a week and a half in, I was made up with ePOD. I can really see the benefits and love the idea of the haulier ticket portal so I can check all my tickets. Change can be tricky, but we’ve had lots of help to get used to it and it now feels like a doddle. It sounds like a small thing, but dealing with paper when it rains can be a real pain. Thanks to ePOD there’ll be no more drying of wet tickets on the cab dash! So far, ePOD is good – if it makes my life easier, then I’m happy.” Graham Thirlaway, a Haulier based out of Coxhoe
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