We are Talsen

Practical solutions for the specialty insurance market

solutions@callidusconsult.com

talsen.co.uk Practical solutions for the specialty insurance market

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INTRODUCTION

It starts with you.

Our world is uncertain, turbulent, everchanging. Specialty insurance markets are facing the discomfort of modernisation and the need to deliver agile proactive solutions beyond the traditional approach. You, the corporate specialists and independent MGAs alike, are dealing with the pressure to deliver creative, nimble solutions for your customers and your teams.

Tell us about your challenge

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Practical solutions for the specialty insurance market

And that’s where we start. With you. In understanding your particular needs and challenges. Then partnering with you to solve your challenges seamlessly. We invite you to think forward with us to the kind of end-to-end insurance solutions that challenge traditional ways of doing things, and yet bring a solution based on years of experience and expertise to the table.

The Talsen story.

Talsen evolved from the operational platform of Pioneer Underwriters at the end of 2020. Known by many in the industry for strong reliable delivery across compliance, risk management, claims and advisory, the operational core of Pioneer Underwriters was able to adapt to, and resolve complex challenges daily.

Recognising this opportunity to build something new which would bring fresh, practitioner-led, tech-savvy solutions to the London and European insurance markets, the team are ready to leverage their learnings and experience to boost the success of their clients.

Practical solutions for the specialty insurance market

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WHAT WE STAND FOR

Our guiding principles.

Results, Excellence and Effectiveness – our emphasis is on the outcomes we provide to you – our clients, not on the effort we put in.

Authenticity – we want to say what we mean and mean what we say – but always considerately, respectfully and with an understanding of the outcome we are seeking to achieve.

Generate Goodwill – this captures all the positive aspects of kindness, respect, and generosity, seeing each interaction as an opportunity to leave that client, colleague or stranger feeling a sense of goodwill towards you personally as an individual and to us as a company.

Achieving Balance – we believe that looking after our people, each other and our clients, and ensuring that we get the balance right across all aspects of our lives, allows us to deliver results, excellence and effectiveness.

Our vision.

Russell Coward

Chief Executive Officer 4

Practical solutions for the specialty insurance market

To bring fresh, practitionerled, tech-savvy solutions to the London and European insurance markets that boost the success of our clients and to be perceived by our clients as a trusted, go-to partner for insurance solutions that solve core problems seamlessly.

INTRODUCTION

Unlocking partnerships.

The truth is, this shouldn’t be about us, it should be about you. A true partner, which is how we like to see ourselves, should always put the spotlight on the client and genuinely seek to understand the real problem that you are trying to solve. This is, therefore, always our first step – to connect with you as people and understand your particular need or challenge.

Our third step is to work with you in delivering a solution as simply, efficiently and effectively as possible. Whether it be resolving a niche requirement on a particular topic or seeking end-to-end solutions across the insurance value-chain, our experienced team that has “been-there-done-that” brings a wealth of insurance expertise to your business.

Our second step is to look to our hand-picked team of experts, each of whom brings a wealth of experience and practical hands-on knowhow and a fresh, tech-savvy perspective to the task of solving your particular problem.

We value our relationships with our clients and are in it for the long term to bring fresh, practitioner-led, tech-savvy solutions to the London insurance markets that boost their success.

MGA Platform Services Corporate Member Services

Underwriting Operations

Enterprise Risk Management

Outsourcing

TOBA Management

Underwriting Platform & Services

Compliance Advisory

Systems & Technology

Finance & Management

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Company Secretarial

Delegated Authority Management Practical solutions for the specialty insurance market

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Compliance Advisory As an MGA or corporate specialist, nobody knows better than you that compliance processes are a non-negotiable ingredient in running your business. Navigating an ever-changing regulatory environment can be complex, and that’s where we can pick up some of the regulatory burden, so that you can focus on your core speciality and building your business.

Drawing on years of real experience and practical application across local and multinational businesses, as well as the implementation of regulations such as SMCR and Solvency II, and reviewing compliance with System of Governance requirements.

Because we know how important it is to your business to keep up with regulatory changes, we have launched our Regulatory Radar service to ensure our clients are fully appraised of changes to regulatory requirements. It is customised to cover all territories in which you trade. This compliance service brings knowledge and understanding and provides even the smallest of clients with large-scale compliance understanding and competency.

Compliance Services Our compliance expertise covers the full spectrum of general insurance businesses including Lloyd’s Managing Agents and Syndicates, Insurers, Mutual Associations, Brokers, MGAs, other intermediaries and associated professionals.

Corporate Member Services Callidus has provided these services since 2010 and we now represent Corporate Members representing over 10% of Lloyd’s market capacity. This service may also be of interest to larger names or family groups.

Company Secretarial Services Our Company Secretarial services are comprehensive, efficient and cost effective. Though primarily focussed on the Insurance industry, we are able to support other businesses, from maintaining the statutory books to designing complex group restructurings.

Finance As an MGA or corporate specialist in the insurance or reinsurance sectors, you are quite rightly concerned about the accurate financial management and reporting of your business. Whilst it may cross your mind because you know that strong financial management is key to any successful business, it doesn’t mean it should occupy unnecessary headspace – especially when we can step up to the plate to support you.

Operations As an insurer we know that you have a vision for your business. We also know that in realising that dream, it’s important to have the right foundations in place, so that there can be no question marks around factors such as compliance, credit control, risk processing and the efficiency and effectiveness of your operating platforms.

Talsen brings experience and knowledge to life in the Operations arena, having worked with clients across multiple location, in Lloyd’s and non-Lloyd’s environments in building and operating insurance platforms.

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Practical solutions for the specialty insurance market

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Talsen Tech To remain relevant as an MGA, there is increased pressure to put technology at the heart of your strategy, to remove inefficiencies and to improve the customer experience. More and more there’s an expectation that to maximise business success, you need to make use of new technology to improve underwriting, risk selection and data transfer.

Talsen Tech provides a range of technology solutions to common pain points across the insurance value chain.

Deep insurance expertise allows us to understand your challenges and provide focused technology enablers in risk management, product governance and data management.

Drawing on our 25+ years building insurance solutions and tools, Talsen seeks to unlock new insights into your data through powerful visualisation. We look forward to using our range of insurance data models, to help you to rapidly analyse your data and visualise the relationships and factors relevant to your business and to addressing your particular questions.

Delegated Authority Management Whether you are an MGA in the start-up phase or an insurer seeking to run-off a portfolio, we will support you with the management of your underwriting.

So, whether it’s an existing or a new underwriting challenge, we will draw on our extensive experience in building and managing MGA facilities across a wide range of structures within the Lloyd’s and company markets, to solve seamlessly for you.

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Practical solutions for the specialty insurance market

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Let’s connect.

We look forward to understanding more about you and your business.

Please contact us at info@talsen.co.uk or info@callidusconsult.com

Tel: +44 20 7031 6934 Email: info@talsen.co.uk Website: www.talsen.co.uk London: Becket House, 36 Old Jewry, London, EC2R 8DD Colchester: 2 Lanswood Park, Broomfield Road, Colchester, Essex, CO7 7FD

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Practical solutions for the specialty insurance market