Authen�c framework

Mul�ple TIARA award winners, the Trinnovo Group, are best-in-class when it comes DE&I. They strive to create a fairer future for all by pu�ng diversity, equity and inclusion at the heart of everything they do. They sat down with TALiNT Interna�onal to talk about their 2022 win at the TIARA Recruitment Awards and the people-first strategies that drive their organisa�on.

TI: Can you tell us more about the Trinnovo Group and how it integrates your staffing specialists and community groups to promote DE&I in the talent cycle?

TG: Our specialist staffing brands work closely with our communities to ensure that people from underrepresented backgrounds are given the opportunity they need to excel in the professional world. Diversity, equity, inclusion and belonging (DEI&B) are vital components of our recruiting methodology and our vision for the future of the company. Through DEI&B, we can continue to reshape what recruitment can be and create a fairer future for all – in order to do this, every employee must embody the business values of passion, collaboration and innovation.

TI: How do you ensure that DEI&B are integrated at every stage of the talent cycle?

TG: For an authentic DEI&B framework to thrive, it must permeate every corner of an organisation. A DEI&B-led philosophy exists in our strategies, policies, products, and our people’s core values. It’s enabled through our people-first policies, employee engagement groups (EEGs), bias training, messaging, our communities and our advocates. We regularly host internal events to raise awareness for DEIB-related challenges, and to celebrate excellence in underrepresented communities and demographics from around the world. DEIB is an integral part of our employee experience – our impact metrics help us hold ourselves accountable to our internal representation targets, illuminating areas for improvement as we look towards a fairer future.

TI: Can you discuss your unique approach to unlocking high performance through DEI&B ini�a�ves and how it differs from other staffing agencies?

TG: Diverse teams represent the diversity of thought needed to solve tomorrow’s challenges. Not only are inclusive, psychologically safe teams happier, but they’re more productive. We recognise DEI&B as being both a moral and a business necessity, provided people are always put first. One of the ways we put this philosophy into practice is through our vast community network – it enables us to help create opportunities for underrepresented groups while enabling our clients to access hard-to-reach talent. Our communities are safe spaces for people to form meaningful connections, meet with leaders and decision makers and gain valuable insight into the latest industry trends. We make this possible by hosting events all over the world, from interview workshops to panel discussions, hackathons and more.

TI: How do you work with clients to understand their DEI&B goals? How do you tailor your solu�ons to meet their specific needs?

TG: Our specialist consultants are equipped with the training, tools and passion needed to offer clients actionable advice on how to improve their existing DEI&B framework. We also have a full-service in-house business consultancy that can provide our clients with the support they need to create and sustain more inclusive cultures, implement a DEI&Bled strategy and successfully a�ract and retain their staff. Our community networks also provide us with constant updates, insights and answers into the latest trends, enabling us to take a proactive approach to support the needs of our clients’ DEI&B goals.

TI: Do you use Talent Intelligence in order to improve and evolve your DE&I strategies? How?

TG: We’re a data-driven business. From our personalised KPIs to our long-term targets and DEIB strategy, progress is only possible when you can measure it – our evolution and progression depend on it. Our talent database is highly detailed, and it allows us to uncover areas of improvement that align with our five-year strategy.

TI: How do you measure the effec�veness of your DE&I ini�a�ves and their impact on client organisa�ons?

TG: We have established a set of transparent key metrics to hold ourselves accountable to our word and our mission progress. These key metrics are diversity, partnerships, thought leadership, organic growth and customer engagement. We established these areas to help us track where exactly our business is making an impact, and where we could be improving. These key metrics act as the pillars that support our mission, enabling us to track and benchmark progress across both our internal workforce and our external placements. We share these results with our clients to ensure that we remain transparent at all times.

TI: You openly publish your DE&I progress in your impact report. Do you find that leading by example has encouraged your clients to do the same?

TG: Our impact report has given our clients the confidence that with SMART targets, we can all move in the right direction. Most clients will be doing something similar already, and this will just back that up for them. All of our recruitment consultants are equipped to support clients with developing a more inclusive, candidate-ready workplace. We encourage clients to make decisions that will impact their people for the be�er, and that means helping them evolve their DEIB strategy alongside their growing headcount.

TI: In 2022, the Trinnovo Group won the Workwell Diversity, Equity and Inclusion at the TIARA Recruitment Awards. What did winning mean to you?

TG: We were over the moon to win the Tiara’s Workwell Diversity, Equity and Inclusion Award in 2022! As a passionate, purpose-driven business, receiving recognition through the prestigious award meant the world to us – it’s an achievement we’re incredibly proud of, and it’s a superb motivator for all of our extraordinary people who continue to represent the values we stand for, day in, day out. We recognise the responsibility that comes with winning this award, and it’s one we’re striving to take on and continue into the future.