

Synergy Capabilities
2024-25

WeexcelinprovidingcomprehensiveIT services,supportingthecreation, transformation,modernization,and maintenanceofcomplexsystems
Wedeliversecure,efficientITsolutions usingAgileDevelopment,HumanCenteredDesign,andresponsible artificialintelligence
Weintegratecustomcode,COTS,and SaaSforeffective,economicaldigital servicestailoredtouserneeds
WHATWEDO
AtSynergy,ourworksupportingtheU.S.federalgovernment reflectsmission-consequentiality,user-centricity,systemagility, andanunwaveringcommitmenttothepublictrust,ensuringeach engagementachievesstakeholderexpectationsandexhibits uncompromisingexcellence.


GLOBALDIGITALTRANSFORMATION
AcceleratingDoD ContractWritingSystem Modernizationwith Agile,Low-CodeDelivery Excellence
ThroughtheexpertiseandagilityofSynergy,theU.S. Armywasabletoquicklytransitionfromapreviously unsuccessfulcontractwritingeffortanddeliveredthefirst MVPinproductionwithoperationalcapabilitieswithin7 monthsofstart.Synergyimplementedtrueagile processes,deployingmultiplescrumteamsinparallel, anddemonstratedhowadeepknowledgeoftheAppian platformcoupledwithautomationofDevSecOps,and Testingprocessescandeliveroperationalcapabilities quickly. Thissuccessfulapproachbeenadopted asthe modelbythePEOforotherprojectswhichhadother similarchallenges.


SynergycreatedvaluableAgilemetricsto showvelocity,schedulestatus,schedule forecast,requirementchangeandtiedthem tothecapabilitiesandfeatures,which enabledthePMOtounderstandtheprogress inrealtimeandmakenecessarydecisionto reprioritizecapabilitydeliverytomatchthe enduserpriorities.
Synergy'spivotalroleinfosteringan unprecedentedcollaborationbetweentheAir ForceandArmy.ToimplementtheContract Writingsystems,Synergyinitiallydeveloped theAirForcecodebase,subsequently leveragingtheproductionapplicationto developtheArmyMVP.Thissharedcodebase approachproduceddramaticcostandtime savingsindeliveringcommonlyused capabilities.

Synergy’sNilouMarandiz,pointsouttheUSDADigital ServicesCenter’sstreamlinedprocurementpathwaystoa conferenceattendeeduringSalesforceWorldTourDC,2024
“CON-ITisthemostsuccessfulITprogramIʼveseenin thefederalgovernmentduringmycareer.”
–ScottMcAffry,formerUSAFBESProgramDirector


ThelaunchoftheArmyContractWriting System(ACWS)andthesuccessfulrolloutsin theAirForceʼsContractingInformation Technology(CON-IT)systemto4,700usersin 105locationsworldwide,representpivotal momentsinfederalagencyoperations.These initiativesunderscoreastrategictransformation towardsmoreintegrated,efficient,andscalable enterprisemanagementsystems.Byembracing Agilemethodologies,theseprogramsnotonly addresshistoricalinefficienciesbutalsosetnew benchmarksinfederalcontractingprocesses.
Theincorporationoftransparencyand analyticstoolsfurtherelevateddecision-making processes,offeringvaluableinsightstodrive strategicplanningandresourceallocation. The Armyʼsfirstunqualifiedauditin2024 underscoresanelusivegoallongsoughtby Congress.
ThetransformationoffederalDepartmentof Defensecontractingsystemsstandsasa testamenttothepowerofinnovationand modernizationinovercomingchallengesand thrivinginadynamicprocurement environment.Byembracingthesechanges,the governmenthassetanewstandardfor efficiencyandeffectivenessinitsoperations.



SynergyBrand MarketingAssociate,Daniela MarieCanalesstaffsour exhibitattheAFCEAFort BelvoirArmyPEOConference, 2024
U.S.AirForceCON-ITandSynergy teamsgatherintheirsharedexhibit duringtheDoDProcure-to-Pay Conference,2024
ALJDirectorMegan Allisonexplainsthevalueof MISLE/MEAMprojectprovides tojuristsandcitizen stakeholdersduringthe filmingof The Case for Case Management,aSynergy produceddocumentaryfor USCGC5ISC





U.S.CoastGuard AdministrativeLawJudges RevampCourtCase Management
System
Twoyearsago,theU.S.CoastGuardAdministrativeLawJudges(ALJ) abandonedtheirrigid,unreliablelegacycasemanagementsystemand revertedtopaper-basedrecordkeeping.TheyturnedtoSynergyforhelpin cra�ingasingle,cloud-basedsystemdesignedtofullyintegrateand streamlinetheDepartmentʼscaseadjudicationprocesseswithallinternal andexternalparties.
Oneadvantageofmodern,low-codeapplicationsistheextremespeedto missionsuccesstheyrepresent.Synergyʼsagiledeliveryteamcommittedto aproductionMVPwithSalesforcein100days,anddeliveredaworking applicationaspromised.
Today,theUSCGADJusestheMISLE/MEAMmodernizedcourtcase managementsystemtoefficientlydocketandadjudicate900caseseachyear.


Synergy’sAI/ML evangelists(rearrowfromleft), Brionna
exhibitjointlywithDOL’sOCIO
duringtheagency’s2023 FEDTECHDAY

Brigham,DarienFoster, RaviRundra,andMattBostick
OASAMDirectorKristaKinnard (frontleft)andCourtneyWillis (right),


“Thank you for your leadership, your design expertise, and your vision for how to make the Division of Innovation and Engineering the best in federal service.”
U.S.DepartmentofLaborEnhances CitizenServiceswithA.I.and Emerging
Technologies
TheU.S.DepartmentofLabor(DOL)isatthe forefrontofleveragingartificialintelligence andemergingtechnologiestoenhancecitizen services.UndertheleadershipofDOL DirectorKristaKinnard,thedepartment successfullyintegratedcutting-edgesolutions tostreamlineprocesses,improveefficiency, anddelivermoreresponsiveservicestothe Americanpublic.Theseinnovationsare transforminghowtheDOLoperates,ensuring thatcitizensreceivetimelyandeffective support.
KristaKinnardcommendsthedepartment's commitmenttoinnovation,stating,"Ouruse ofA.I.andemergingtechnologiesis revolutionizingourapproachtocitizen services.Wearededicatedtoharnessingthese advancementstobetterservetheneedsofour community." Throughstrategic implementationofthesetechnologies,the DOLcontinuestosetahighstandardfor governmentagencies,demonstratingthe powerfulimpactofembracingdigital transformationinthepublicsector.
–KristaKinnard,Director,OCIOInnovationandEngineering, May19,2023
AGuild Dedicatedto Delivery Excellence
AtSynergy,ourleadershipteamembodies theessenceofunrelentingservice excellence.Eachmemberbringsawealth ofexperience,unwaveringdedication,and acommitmenttoinnovationthatpropels ourclientstowardsuccess.Ourcollective expertisespansawiderangeofindustries anddisciplines,ensuringthatwedeliver comprehensive,cutting-edgesolutions tailoredtomeettheuniqueneedsofevery project.Weareunitedbyacommongoal: toexceedexpectationsanddrive meaningfulresultsthroughcollaboration, integrity,andarelentlesspursuitof excellence.


bcaswell@synergybis.com



shofinger@synergybis.com

SUSANHAMMONS
EASProgramManager
MARSHALLDEMERITT Director,StrategicDelivery shammons@ynergybis.com mdemeritt@synergybis.com


MATTANCONA SVPGrowth mancona@synergybis.com

GARYSHEARS



DANIELSTRIECHER MATTHEWBAILEY
DirectorofInnovation
dstriecher@synergybis.com
ChiefSolutionsArchitect gshears@synergybis.com mbailey@synergybis.com
Director,EnterpriseCyberSecurity
