After market services

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Aftermarket Services

AIRCRAFT PERFORMANCE BUSINESS PERFORMANCE Domain Expertise 22 years of combined experience in aerospace engineering and manufacturing

Better Sustainability Optimizing operational performance of critical assets

Better Support 24/7 helpdesk and online support.

Better Performance Reinforcing aircrafts’ productivity and revenuegeneration capability Globally, the aviation sector contributes $2.2 trillion to world economic activity, carrying 2.8 billion passengers and 48 million metric tons of cargo1. The industry is entering a prolonged upcycle of orders and production, with 26,900 to 33,500 passenger and freight aircrafts forecasted to be manufactured over the next 20 years2.

* Airbus, Navigating the Future (Global Market Forecast 2012 – 2031)

As the addressable markets for airlines and their partners grow remarkably, the industry continues to face challenges on high operating costs, complex regulatory ecosystem and escalating environmental concerns. To enable airline companies overcome these challenges and perform profitably, aerospace manufacturers need to focus on product innovation, even as advancements in business and operating models continue.

Profitable Progress through Partnerships Aftermarket services offered by Tata Technologies are centered around augmenting an aircraft’s economic effectiveness. Our solutions are designed to provide aerospace companies comprehensive capabilities in managing critical assets through their lifecycle. Our capabilities in this segment are strengthened by our association with original equipment manufacturers (OEM). Our inherent strengths lie in logistics management, quality assurance and precision manufacturing. These are backed by integrated global design delivery centres, innovative business processes and proven resource scalability.

A right set of aftermarket services assume critical importance to enable aerospace companies effectively utilize the growing opportunities.

BETTER & BETTER

TM

Annual Review 2012 (IATA)1 2012 Global Aerospace and Defense Industry Outlook (Deloitte Touche Tohmatsu Limited)2


Our Value Proposition Tata Technologies delivers cost-effective advanced repair services that extend equipment life. We are equipped with global technology resources to enhance product design and meet latest aviation challenges. Our engineers are committed to deliver unparalleled value to our customers.

Better Sustainability Our aftermarket services foster sustainable aviation, based on business and ecological perspectives. Our integrated solutions are aligned to maximize value by going beyond repair. We enable our customers optimize operational performance of critical assets, while keeping pace with regulations.

Better Support We offer continuous support to customers through our 24/7 helpdesk and online support through ‘i SUPPORT IT’. Our ‘right-shoring’ approach towards collaboration with customers is strengthened by sound, pragmatic and visible work practices. We also provide them with sufficient flexibility to operate effectively in a dynamic business environment.

Better Performance Enhancing productivity and revenue-generation capability of our customers, while reducing maintenance costs of their aircrafts, remains our core objective. Our processintensive approach and quick turnaround time are critical contributors in making aircrafts safer, durable and more profitable.

About Tata Technologies Tata Technologies, founded in 1989, is a company of innovators, specialists in the design engineering space. The company enables ambitious manufacturers in the Aerospace, Automotive & Construction / Heavy Machinery sectors to design and build better products through Engineering and Manufacturing Enterprise IT systems. With more than 6000 engineers spread over 25 countries, Tata Technologies currently works with 12 of the Top 15 Aerospace OEMs and over 100 companies across the global aerospace supply chain. Tata Technologies offers a unique blend of local expertise integrated with delivery centers in Detroit (USA), Coventry (UK), Pune (India), Bangalore (India), Stuttgart (Germany) and Bangkok (Thailand). The international headquarters is located in Singapore. For more information, visit us at www.tatatechnologies.com Contact Information International Headquarters Tata Technologies Pte. Ltd 8 Shenton Way, #19-05 AXA Tower, Singapore 068811 Tel: +65 6779 4733 | Fax: +65 6372 4955

Aftermarket Services Offerings MRO Support Structural Design and Analysis for Aircraft Conversions/Interiors Completions Engineering Systems Upgrades and Integration

Technical Publications Component Maintenance Manual (CMM) Illustrated Parts Catalogue (IPC) Structural Repair Manuals (SRM)

Reverse Engineering Obsolescence Management Fault Diagnostics Repair Engineering Certification Support

Asia Pacific 25 Rajiv Gandhi Infotech Park Hinjawadi Pune 411057, India Tel: +91 20 6652 9090 | Fax: +91 20 6652 9035 Monarch Ramani, Ward No. 68, 3/E, 7C Main Road 3rd Block, Industrial Area, Koramangala Bangalore - 560 034, India Tel. +91 80 4171 3775 | Fax. +91 80 4171 3778 North America 41050 West Eleven Mile Road Novi MI 48375-1302, USA Tel: +1 248 426 1482 | Fax: +1 248 426 6243 Europe The Enterprise Centre Coventry Technology Park Puma Way Coventry West Midlands CV1 2TT United Kingdom Tel: + 44 (0) 8443 759685 | Fax: +44 (0) 2476 158749

© Copyright 2013 Tata Technologies. The material here is summary in nature, subject to change without notice and is intended for general information only. All products, service name and trademarks etc. mentioned are the property of their respective owners.


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