mySWACUStory Book

mySWACUstory 197

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SWACU’s STORY EST. 1975

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HELPING OUR MEMBERS CONSOLIDATE & SAVE MONEY WITH SIGNATURE LOANS

SWACU got my loan approved, but also at a low 9.5% interest rate, when I had a 17.99% interest rate on one of the loans... I’m in better shape for my continued future to get more financially healthy.

REGINA J., SOUTHWEST AIRLINES SWACU MEMBER SINCE 2015

SIGNATURE LOANS

45 YEARS AND STILL GOING STRONG! *APR = Annual Percentage Rate. Loan rates and terms are based on the credit worthiness of the borrower. The actual rate you receive will be based on your credit score. Example Repayment Term: 60 monthly payments of $357.07 for a $20,000 loan at 2.74% APR. Subject to credit approval.

FEDERALLY INSURED BY NCUA

LEARN HOW REGINA HAS TRANSFORMED HER FINANCES WITH THE HELP OF SWACU. Meet Regina. Regina is a Customer Service Agent for Southwest Airlines and a dedicated mother of four.

Despite her busy schedule, she still makes time to get her finances in line with help from SWACU. She became a SWACU member in 2015 and continues to utilize some of our products and services such as checking, savings account, and signature loans. Regina’s decision to open an account was an easy option. “It’s another way to put money aside and save,” said Regina.

Regina opened her first consolidation loan with SWACU, after deciding to transfer the loan from another financial institution. She was able to visit our website to discover rates and loan options. Regina told us, “I recently was able to consolidate my last portion of my loan, so now it’s all under the SWACU roof with an awesome rate and low payments.” She, like most members, wanted to get in on those better rates! Regina laughed and said, “There’s a lot of interesting things out there, and you pay interest until you are dead, basically.”

Because of the great rates that SWACU gave her, she is now in better shape. “I not only got the loan approved, but got offered a 9.5% interest rate, which I was coming from a 17.99% interest rate on one of the consolidation loans. So now I’m in better shape from my continued future to get in healthier financial,” Regina said.

Not only was she approved quickly, but she was able to do her whole loan via phone. “I did my application online and over the phone which made the process smooth.”

Regina’s experience not only offered her a better rate, but she continues to improve her financial path. “I was in the position where my credit score was still on the climb and SWACU has helped improved my credit score.”

In addition to bettering her finances, she has also taken advantage of participation in our homebuyer webinar. She states, “It was a cool experience. For me, I just like the education of it all and knowing what options I have.” One of her optimal goals is to be more financially healthy in order to get into a house in an affordable area.

What’s next on Regina’s goals? Trying to educate her children on the importance of making the right financial choices and get into a brand-new SUV, which she will be contacting a SWACU Financial Service Officer about our awesome rates. “As time goes on, I see more financial benefits at SWACU.” Regina is just one of our many members to share their SWACU story with us. Ready to share yours? Visit https://www.swacu.org/connect/myswacustory.html to learn more.

AT SWACU YOU’RE FAMILY... MEET THE TRIPLETS

You guys are the best and that’s all there is to it.

PETER, INFLIGHT COORDINATOR, SWA, 18 YEARS SWACU MEMBER SINCE 2001

It’s time for one of these cards to be part of your family!

• VISA PLATINUM • VISA REWARDS • VISA SIGNATURE ®

®

®

ANNUAL PERCENTAGE RATE

Plus, new cards can get 0% on Balance Transfers* for up to 12 months with a low 2.99% balance transfer fee 1

Apply today!

www.swacu.org/visacreditcards

Dallas

Houston

I DON’T KNOW WHICH ONE IS MY FAVORITE.

800.262.5325 Phoenix Euless

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es n lin nio Air it U est red lC

uth So dera Fe

1 Balance Transfers must be made in the first 90 days of opening. Loan approval and Annual Percentage Rate (APR) based on creditworthiness, payment method and ability to repay. Rates, terms, and conditions are subject to change. Fees subject to change. *New offers apply to new Visa® cards only. To take advantage of new credit card program, you must apply for a new card. Certain restrictions apply. Subject to credit approval.

FEDERALLY INSURED BY NCUA

AT SWACU, WE ARE ALWAYS LOOKING OUT FOR YOUR SAFETY

With SWACU, I just feel like my money is protected.

GLO, RETIRED FLIGHT OPS, SWA, 33 YEARS SWACU MEMBER SINCE 1981

Glo knows SWACU’s online financial security is a trusted resource she couldn’t live without. She arms herself with the five S’s of SWACU Security!

• • • • •

SHRED – Shred sensitive documents SUSPECT – Be suspicious SECURE – Keep your PIN # secret STORE – Store passwords in a safe place SAFEGAURD – Do not give out personal info

CARDVALET | SWACUWALLET | ONLINE BANKING

Dallas

Houston

800.262.5325 Phoenix Euless

FEDERALLY FEDERALLYINSURED BY NCUA INSURED BY NCUA

I DON’T KNOW WHICH ONE IS MY FAVORITE.

ONCE A MEMBER, ALWAYS A MEMBER “It has always been a great Members Services experience for me since I joined SWACU in 1981”, says Glo. She is known for her friendly and charming “glow” around the Dallas Branch. Her fun-spirited personality and poise made her a bit of a celebrity around SWACU and Southwest Airlines. Did you know that the Pilot’s Breakroom in the old Pilot Training Center at Dallas Love Field was named “Glo’s Landing” when she celebrated her 25th year anniversary at Southwest? This honor is now placed in the new multi-million-dollar Pilot Training facility across from the G.O./HDQ. Even after retirement, Glo is a big deal and remains in the hearts of the Southwest and SWACU families. When she began her journey with SWACU, both SWA and SWACU were located at Love Field Airport in Dallas. “It was always convenient and easy; we would handle our transaction and even get lunch! SWACU and staff still work tirelessly today for its members by continually looking for new innovative ways to provide products and services that are practical and user friendly”, states Glo. Loans, checking and savings accounts are the services that SWACU provides for her and loved ones even in her retirement.

“Take “FAST BALANCES” for our online account on their app as an example - Genius!! I LUV it. Their dedication to their members has evolved from inception to today but the “family feeling” has never wavered. I am a member for life!”, beams Glo. In addition, she states that SWACU provides security for her financial and emotional comfort. “I have come away feeling relieved and happy with their personal and thorough attention to my needs each time.”

Unfortunately, in a world with fraudsters, Glo, like many others, has experienced fraud with her debit cards. She said she was fortunate to experience the kind and pro-active diligence of our fraud department to get everything fixed. “SWACU has my back and is always looking after my best interest no matter what. They make me feel special and protected.”

Glo is not just a member but is a special part of the SWACU family and will continue to spread the “LUV” and joy. As she so charmingly put it: “I try to “Glo”w wherever I go”! And that she does, and we are grateful for lifetime members like her who make SWACU a little brighter when she walks through the door.

As always, we are committed to treating our members like family. And as we say at SWACU - “Once a Member, Always a Member”. So, no matter where you go (or glow), you will have a Credit Union that cares.

HELPING OUR MEMBERS DURING THIS TIME WARRANTS EXTENDING THIS OFFER JUST A LITTLE LONGER!

FOR THE MOST UP TO DATE PROMO OFFERS AND TO CONVENIENTLY

APPLY ONLINE GO TO

SWACU.ORG/PROMOS

LISA,

SWACU MEMBER SINCE 1985

*APR=Annual Percentage Rate. Loan rates and terms are based on the credit worthiness of the borrower. The actual rate you receive will be based on your credit score. Example Repayment Term: 36 monthly payments of $575 for a $20,000 loan at 1.99% APR. **New Auto Loans Only. First pay ment will be due 90 days from closing of the loan.

Finance charges begin accruing as of the loan disbursement date. The $250 cash value may be reported as taxable income. Offer not available on existing SWACU auto loans. All loans and accounts are subject to approval. $250 cash back offer only available to auto loans of $10,000 or more. Allow 4 weeks to receive your $250 from the date of loan closing. Offer valid on loans financed April 24 - September 7, 2020. Programs, rates, terms and conditions are subject to change at any time without notice.

OFFER EXTENDED UNTIL

Once a Member always a Member

FEDERALLY INSURED BY NCUA

SEPT 7TH 2020

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“

We are and have been in unprecedented times. Now, more than ever, be mindful of your health and your money. Below is a list of helpful Reminders.

DON’TS..........................................

• Never provide personal information to anyone who has contacted you.

• Never click on links in emails to enter

account information, usernames and/or passwords.

.......................DO’S.......................

• Review security tips listed on the Federal Trade Commission (FTC) website.

• Consider setting alerts and transaction amounts for your debit/credit cards.

• Pay attention to emails for odd email

addresses, misspelled words, and typos.

• As a reminder, SWACU will never call you and ask you for personal information like your social security number. If you receive a phone call from someone at SWACU, feel free to call back at 800-262-5325 and ask for them directly.

Whether it was a truck or car, Lisa knew the decision on where to finance her son’s truck was a no brainer! She chose SWACU and wasted no time in contacting SWACU to get a great rate and help her son learn the importance of financing responsibly.

• LOW AUTO LOAN RATES • FLEXIBLE TERMS • NEW, USED OR A REFI

LISA FOLMAR, FLIGHT ATTENDANT SOUTHWEST AIRLINES

SWACU MEMBER SINCE 1985 Auto Loan rates and terms are based on the credit worthiness of the borrower. The actual rate you receive will be based on your credit score.

All loans are subject to credit approval.

45 YEARS AND STILL GOING STRONG!

They say sharing is caring, did you know you can share Southwest Airlines Federal Credit Union with your friends and family? If you know someone who owns or works for a company or business located within 25 miles of one of our branches, their company can apply to become a SWACU Select Employee Group and be able to offer the benefits of SWACU, and our Reward Checking, to their employees and their families.

Simply have them go to swacu.org/join then click “Company Membership”, they simply follow the instructions and our Business Development Team will be in contact with them.

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