TO THE POINT OF NO RETURNS

When you click “add-to-cart” you’re not planning on figuring out returning that product two weeks later. You’re investing money, time, and effort into making your journey better and anticipating a return isn’t what you had in mind. We’re obsessed with making the journey better, literally on your vehicle but also in your shopping experience and beyond. That’s why we focus on making it right the first time around and put attention to detail in our product diversity and materials and invest in our employees knowledge and skill. It’s probably why we’re able to continue to boast a less than one percent return rate to this day.

LESS THAN 2% SUPERSPRINGS INTERNATIONAL PRODUCTS RATE OF RETURN

We're not one size fits all. Far from it. It's why we invest in educating our customers about the different SumoSprings densities, sizes, shapes, and the option to pick our steel helper springs vs. our airbag alternative. Then there's different types of front options and applications for the trailer too. The list is long and it's supposed to be. We don’t want to be one size ts all, and we don’t want to be one product line for every adventure. We like custom. And we like better.

A good example of this and often most talked about are our SumoSprings – the airbag alternative. We manufacture them in three different styles, three different densities, and with various spacer configurations. What’s more, they are application specific – trucks, RVs, vans, SUVs, overlanders and so on. So, when you go to look for your year, make, and model we’re showing you multiple options for an application that’s already been customized for that particular vehicle.

Then there's the options for trailers, minivans, sedans and all the rest. Not only are we obsessed with making the journey better for everyone, we want to do it in a way that makes sense for the type of vehicle and adventure you plan to take.

It’s important to get the right one based on your setup, your vehicle, your lifestyle, the way you intend to use it.

- Adam Weisner, President

You know it doesn’t end at SumoSprings. We started our business over 25 years ago making the patented SuperSprings – our namesake product, with over 50 SuperSprings kits for various applications. Then there’s our replacement coils, the SuperCoils, and our Coil SumoSprings to tighten up OE coil suspension, or the builder kits just on the o -chance we don’t have your vehicle listed. You get the point.

When you’re a kid, you get kind of tired of hearing your parents say, “ohhh they don’t make ‘em like they used to” every time they had to buy a new appliance or replacement tool. But as you get a little older and it’s your turn to run the house, you think back, and it makes a lot more sense. So, when there’s companies that put pride and strength behind their engineering and materials, you have a different sense of appreciation for the package that shows up at your front door. That’s why we torture our products, it’s why we stand behind them with a lifetime warranty, and it’s why we know we’re the real airbag alternative.

As tough as our SumoSprings are, the SuperSprings steel line is no di erent. We run our steel through a serious manufacturing process to ensure they’re ready for extreme conditions — shot peening. This process protects against stress, corrosion, cracking, and contact fatigue.

Not only are our products hand made with care and precise engineering, we do it in a way that means you can beat them to death and they’ll keep working for you, journey after journey.

We’ve invested in creating ways to make the learning process and “what-to-buy” as easy as humanly possible. We have series of videos on learning that is ever growing. We have a quarter of a million social media followers with new content every day and respond to every comment and message. We have a website with pages dedicated to vehicles and lifestyles. We have this magazine that is published in house as a resource for the industry. We have a 30-day money-back guarantee to take any perceived risk out of the experience.

But, if on the off chance, we missed even with all our dedication to getting it right for you the first time around, we’ve built an incredible team of support sta that make it really easy for you to return or exchange your suspension upgrade. Online chat, calls, email, social media messaging – you name it, we do it.

Journey Better isn’t just our tagline. It’s our obsession.

To contact SuperSprings International Customer Service team,

call - 800.898.0705

email - support@supersprings.com

or chat - superspringsinternational.com