Voluntary Services Team

‘Meet & Greet’ volunteers will show visitors to your room and answer telephone enquiries to support them.

Facilities & Maintenance Team

Our facilities team are responsible for the health and safety of the building so you may see members of the team around. They will only access rooms to make repairs or do maintenance checks if convenient and with your permission.

Other support services

Other departments, such as the Finance, IT and HR teams support our clinical staff in delivering our services to you. They are committed and dedicated to ensuring that all who access our services receive the best care they can.

St Wilfrid’s Hospice team of volunteers enable us to continue to provide our high standards of care for those we look after.

Our volunteers help in almost every area of the Hospice and the local community, adding an extra dimension of skill, knowledge, care and experience. In 2012 the Volunteers gained the Queen’s Award for Voluntary Service – this is the highest award given to volunteer groups in the UK.

Every volunteer completes a thorough induction and training programme before being assigned to a role.

Offering you and your visitors refreshments and assisting at meal times are our ward volunteers who are available from 9am to 8pm every day.

Our trained complementary therapists offer gentle touch massage to you and your loved ones and our Meet & Greet volunteers ensure everyone receives a warm welcome when visiting the ward.

You will also see our volunteer gardening team busy working on a Tuesday and Thursday morning and they are always happy to chat and answer any questions you may have regarding our gardens.

We also train volunteers as patient companions who, at your request, can visit you for social contact and company, for instance to sit with you whilst you eat a meal, watch TV or to read to you, or maybe to take you for a walk around our beautiful gardens, please just ask.