HEARTBEAT SPRING 2018
Reg. Charity No. 515668 Reg. Company No. 01850502
and people living longer with multiple illnesses such as cancer, hear t failure or Parkinson’s. Currently areas of our hospice building in Worcester are bursting at the seams and we are struggling to respond to the everincreasing number of patients.
Why we must build a bigger hospice now.
Current overcrowding in Day Hospice
Chief Executive June Patel writes:
At St Richard’s we believe that everyone who is living with a life-limiting illness and their families should be able to have the free, exper t care and suppor t they need to live life to the fullest, as independently as they can, for as long as they can. But each year we know there are hundreds of people in Worcestershire who are not getting the exper t end of life care they deserve and this is set to rise sharply with our ageing population
With your help, we can build a bigger hospice to better suppor t our current patients and reach the unmet need of thousands of local people in the future, offering the right care and suppor t when they need it most. The number of people in Worcestershire aged 65+ who are living with an incurable long term condition is projected to rise by 63% over the next 20 years. We anticipate our bigger hospice will enable us to care and support an increase of up to an extra 1,000 individuals per year by 2021/22.
We support more than 3,000 patients, loved ones and bereaved people each year
How hospice care makes a difference Anyone with a condition that is life-limiting can benefit from hospice care and support. Our care is not just for those living with cancer but increasingly other illnesses such as Motor Neurone Disease (MND), renal failure or respiratory conditions. For many people their family is likely to live fur ther away than in previous generations and they may be alone, feeling isolated and anxious about what the future holds. We can offer specialist advice on controlling pain; financial advice on how to manage while someone is not able to work or ways to talk to their children about their illness. We can help someone back from being a patient to a person again, living life to the full right until the moment they die. As treatment options increase and people live longer with a life-limiting illness they will face a number of challenges. Taking control wherever possible and making decisions about their personal health is impor tant at a time when they can feel powerless. People want to feel normal, and we can support them to learn how to understand and cope with their conditions. Without a bigger hospice there is the potential for many more people to face their illness alone, without the significant benefits that being par t of the St Richard’s ‘family’ can bring. Research has shown that palliative care can increase both the quality of life and how long a patient lives.
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Hospice care is often appropriate sooner rather than later once someone has been diagnosed with an incurable illness. Early referral allows for better management of a patient’s symptoms and anticipation of potential problems and generally results in improved quality of life for a longer time for both patients and loved ones.
How much will it cost? St Richard’s is the only organisation in south Worcestershire providing specialist end of life care for adults. More than 90% of people supported by a hospice in 2015 rated their care as excellent or good, outperforming all other care settings. Expanding St Richard’s Hospice to support more people will cost in excess of £5.3m. An extremely generous and unexpected £2m gift in a Will, along with carefully saved hospice reserve funds and pledges from Trusts and grant making foundations has given us a great star t. We are appealing to you to help us raise the final £1.4m so that we can reach our goal of welcoming more patients and their loved ones to our bigger hospice by 2020. We do not anticipate receiving any government funding for this project and are dependent on donations to ensure we can grow our care in Worcestershire.
“Coming here, talking to people and realising you are not alone is incredibly important. Having a warm, homely and calm space where we can sit and talk will help me feel better.”
How will a bigger hospice benefit patients & families? A bigger hospice, a widespread redevelopment of the current building and a focus on more flexible, seven day a week care and support will mean we can reach more people in ways they want, helping them to come to terms with their illness and its impact on their lives. Bigger, multi-purpose spaces will allow us to offer a wider choice of activities to help people manage their illness where appropriate, such as sessions to
cope with breathlessness and fatigue; exercise-based groups and creative and music therapies which can increase confidence and independence; bring relief from symptoms; reduce stress, anxiety and depression as well as improve sleep. A life-limiting illness also affects the whole family, many of whom are carers. We offer them time to discuss their concerns as well as practical and financial advice both during a person’s illness and into bereavement. More space will mean we can suppor t more families and carers when
they need us. The new St Richard’s will also offer warm and welcoming social spaces for all ages as well as cosy areas suitable for a confidential chat. These areas will be used for a wide range of less formal suppor t for patients and their loved ones, such as drop in sessions, social groups and day-to-day suppor t of friends and families. With our new, expanded building we’ll be able to suppor t people from the point they are diagnosed, improving their quality of life and offering support to their family.
Architectural plan of the final build. Associated Architects
We are appealing to you to help us raise the final £1.4m so that we can reach our goal 3
Architect illustration of the new central social space. Associated Architects.
Your fantastic new hospice will offer: Larger rooms suitable for exercise based groups for example, adapted Tai Chi, yoga, strength and balance. A specialist exercise studio with programmes designed by our Physiotherapists. A kitchen where our Occupational Therapists will help patients learn how to improve day-to-day living at home to encourage independence. Counselling rooms for supporting more patients and loved ones.
How can you help? 4
Rooms for supporting more carers: we offer them time to discuss their concerns as well as practical and financial advice both during a person’s illness and into bereavement. Open art studio - for patients and loved ones to express feelings through creativity. Complementary therapy rooms for treatments including reflexology, aromatherapy and massage. Music and horticulture spaces where patients and families can benefit from the therapeutic impact on their health and wellbeing.
A spacious social and eating area will be at the heart of the hospice building, offering a comfortable place for patients, families, groups and volunteers to meet, chat and support each other. This will be a light and calm environment. A re-configured homely, light, reception area where you will be greeted with a warm, understanding, welcome. All our new and expanded services will run alongside our current wide range of patient and family care including support in people’s own homes and the 17 beds on our In-patient Unit in Worcester.
If you would like to donate to the Build 2020 appeal, the easiest way is to on go online to
www.strichards.org.uk/build2020
Thank you for your suppor t. Together we can grow hospice care for Worcestershire.
Care news Hospice on the High Street
A team of caring hospice Community Nurses has moved into a new base above our St Richard’s Hospice shop in Evesham High Street. Working from the High Street base allows the nurses to spend as much time as possible caring for local patients - and saves on driving time to the hospice headquarters in Worcester. Nurse Specialist Sue Thurston explained,
“As well as having extensive knowledge on managing symptoms, we also can offer advice and guidance to a patient’s loved ones. Patients often see us as offering continuity and being the central co-ordinator for their care. We have the time to talk and explain as some patients can become confused by the different health care professionals and amount of information they need to understand.”
More than cancer Many people don’t realise we care for patients with a range of life-limiting illnesses, not only those living with cancer. Over one third of our patients have a non-cancer diagnosis. For example we run specialist clinics to offer suppor tive care for patients who are living with Parkinson’s, respiratory conditions, hear t failure or renal failure. The team advises and suppor ts patients, their families and carers on choices of treatment to control their symptoms, on psychological issues and on making plans about future care. The specialist clinics offer the oppor tunity for patients and their carers to meet others in a similar situation and share their experiences and ways of coping. Referral to the specialist clinics can be made by a patient’s specialist consultant, GP or Nurse Specialist.
Adorable animals
pony. Stephanie, who used to work with horses, was able to groom the animals - and even accompanied Fifi on a stroll around the hospice garden.
Crowds of patients and family members gathered at the hospice to meet some awe-inspiring hawks. The special event was organised by the Family Suppor t Team and included a flying display and a wonderful oppor tunity to learn more about these amazing birds.
Bubble bath joy We love this photo of Leslie who enjoyed his first soak in a bath for two years thanks to our In-patient Unit team.
We have welcomed some adorable animal guests to the hospice recently. St Richard’s patient Stephanie Jenner was thrilled when she had surprise visits from horses Conker, Cherry and Fifi the Shetland
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Challenges & events For full details of all events and challenges visit www.strichards.org.uk/events or call the Fundraising Team on 01905 763963.
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London to Paris Cycle
Bikeathon
25th – 29th July Four days, 300 miles, two capitals, one awesome ride in the tyre tracks of the world’s greatest cyclists … plus watch the finale of the Tour de France 2018. This hugely popular challenge has been going for years and gets booked up very fast.
Sunday, 1st July Ride through the scenic Worcestershire countryside on predominantly quiet country lanes or cycle routes. There are 3 routes to choose from, 16, 45 and 64 miles, catering for people of all abilities. Sponsored by Midshire Communications.
PRU Ride London - Surrey 100 Sunday, 29th July Join Team St Richard’s in this 100 mile cycling event with more than 25,000 others. The event starts in Queen Elizabeth Olympic Park, travelling through
the capital on closed roads, into Surrey’s stunning countryside before a spectacular finish on The Mall.
Loop the Loop Challenge (New) Saturday, 10th February Take par t in a 30 minute flight in an aerobatic aircraft and experience climbs, loops and rolls. A Go-Pro will record your entire flight for photo and video keepsakes.
Vélo Birmingham (New) TBC September Join 15,000 seasoned sportive riders, cycling newbies and charity fundraisers on an unforgettable 100 mile journey on closed roads through the Worcestershire and Staffordshire countryside before returning to Birmingham City Centre. St Richard’s has guaranteed charity places for this popular sell-out event.
Abberley Abseil
Summer Solstice Skydive
Sunday, 4th March Abseil down the 141ft Abberley clock tower whilst taking in the beautiful views of the Worcestershire countryside. Your expert instructor will help guide you to the ground in front of all of your friends, family and spectators.
Saturday, 23rd June Join our group skydiving day at Hinton Airfield, and experience a free-fall from 10,000ft at speeds up to 120mph before being expertly steered to the ground in front of your friends and family. A further group date is available on Saturday, 1st September
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Volunteer News Fond farewell
Community support
We bid a fond farewell to Family Support Team volunteer MaryRose Fawkes, who has retired after more than 30 years with St Richard's. She volunteered as a bereavement visitor, suppor ting countless patients and their families through what can be the most difficult time of their lives.
A group of volunteers from the MGM Philadelphia Christian Assembly spent the day taming the cour tyard garden at the hospice.
The tireless suppor t of volunteers like Mary-Rose is so impor tant to us here at St Richard's. We would like to say a hear tfelt thank you to everyone who gives up their time to suppor t our care.
We are always very appreciative of suppor t from the community, so we’d like to say a big thank you to each member of the group for giving up their time - the garden looks lovely!
Caring Fran Well done to volunteer Fran Ashley, who won a Young Person’s
Bewdley shop volunteers
MGM Philadelphia Christian Assembly
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Community Award at the Our Malvern Hills Community Awards 2017. Fran, 18, has been giving up her time to help at our Malvern Depar tment Store for nearly two years - and has also suppor ted various fundraising events.
Thank you award Our fantastic volunteers at the hospice shop in Bewdley had their hard work recognised with a special award from the town's Mayor. Councillor Anna Coleman presented the group with a Mayor's Thank You Award in celebration of their tireless work for St Richard's.
Mary-Rose Fawkes
Fran Ashley
New volunteers
New volunteers We regularly welcome new volunteers to an Induction Day at the hospice. The volunteers will be working in areas including Day Hospice, Physiotherapy, Chaplaincy, Hospitality, Community, Admin, Creative Therapy and minibus escor ting. There are always volunteering oppor tunities available at St Richard's and we are so grateful to anyone who gives up their time to help suppor t our care. To paint a picture of how much volunteers contribute to St Richard's, over the last financial year.
Shops news Our fabulous new shop in Kidderminster is now open. Pop along and see for yourself, we would love to see you! Thank you to 14-year-old Molly Phillips who officially opened the store in memory of her grandfather Derek Fradgley - a keen hospice supporter himself who was cared for by St Richard's. Molly cut the ribbon and was joined by Kidderminster Mayor Nicky Gale and Mayoress Rose Bishop on the big day. The new shop has a variety of quality, second-hand goods - including an impressive collection of around 12,000 books. We are looking to recruit more volunteers to help run this large and busy store.
Volunteers gave up 304,816 hours of their time This saved the hospice
£1,668,950.33 26,841 of volunteers’ hours were given to patient services this saved the hospice £231,745.75 To find out more about volunteering opportunities call our HR and Volunteers Department on 01905 763963 or visit our website www.strichards.org.uk/volunteering
Improving the shopping experience To improve our customer shopping experience and increase revenue we have expanded our shop at Upton, doubling the size of its retail area. This has also created a better working environment for our wonderful team of volunteers. Plans are still in negotiation to increase the size of our shops in Droitwich and Tewkesbury.
New store in Bromsgrove Look out for our new shop opening in Bromsgrove this February. The shop, called Déjà Vu is a dress agency which builds on the success of our similar concept store that has been operating in Great Malvern for six years. The shop will offer a great way to sell your designer items and receive something back whilst also supporting the hospice. You can find more details and the locations of all our shops at www.strichards.org.uk/our-shops
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Thousands of visitors are expected to flock to Worcester this summer to admire 28 majestic giraffe sculptures which will be towering over the city. For ten weeks from 9th July to the 16th September the beautifully decorated giraffes will transform the city in a family friendly art trail. Businesses and organisations from across Worcestershire have signed up to sponsor the 28 giant giraffe sculptures – with another 25 smaller giraffes being decorated by schools and going on display in Crowngate Shopping Centre. At the end of the trail, each large giraffe will be auctioned to raise money for the St Richard’s Build 2020 appeal. The giraffe calves will be reunited with their schools as a lasting legacy. Artists, both local
and national, submitted imaginative designs to clothe each sculpture which will be unveiled when the trail goes live. Trail visitors will be able to buy a special Worcester Stands Tall interactive app for their phone or pick up a trail guide from venues around the city. A children’s activity book will also be available. Tricia Cavell, Fundraising Director at St Richard’s said: “Worcester Stands Tall will be an amazing adventure for the city and is hugely important to St Richard’s Hospice. We want to raise a smile, inspire civic pride and give people the chance to get active whilst raising a significant sum towards our Build 2020 appeal.” Worcester Stands Tall is a Wild in Art event brought to the city by St Richard’s Hospice.
Find out all the latest at www.worcesterstandstall.co.uk or contact Project Manager Sara Matthews on 01905 763963. Worcester Stands Tall is supported by Presenting Partners
Education Partner
Media Partners
Follow the trail info on
f WorcesterStandsTall l WorcStandsTall worcesterstands
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Write a Will in February Star t the year by setting your financial and personal affairs in order by writing a Will. MFG Solicitors LLP in The Tything, Worcester, are offering a special value Will writing service in February with all their time being donated to St Richard’s Hospice. The donation to make a single Will is £95 or £150 for a double. To book an appointment call 01905 610410
Events diary For full details of these events and more, visit www.strichards.org.uk/ events or call 01905 763963 King’s Hawford Masquerade Ball Saturday, 3rd Feb Tickets £45.00
Stanbrook Abbey. Champagne reception, 3 course meal, enter tainment, auction, live band and disco.
Cheltenham Festival preview evening Tuesday, 6th Mar Tickets £35.00
Join us for our Cheltenham preview evening at The Wood Nor ton. Enjoy a delicious 2 course-meal. Hear our exper t panel of top jockeys giving their views, tips and predictions ahead of the festival.
Giving in memory We have recently refreshed our online facility to give in memory and alongside this we have partnered a new service called Much Loved. This allows families and friends to create personal online tributes in-memory of loved ones which can be shared with friends and family. You can add pictures, stories, video, music and more - all to create a lasting and personal tribute. The tribute pages can also be a way to collect donations in lieu of flowers at a funeral and create a central focal point around your loved one and any fundraising endeavours you take on in their name. Find out more at
www.strichards.org.uk/give-in-memory
Mother’s Day Afternoon Tea Thursday, 8th Mar Tickets £25.00
Enjoy a luxury afternoon tea and a spot of pampering, in the beautiful surroundings of the Chateau Impney’s Grand Ballroom. 3pm - 5pm. With thanks to Stripes: Fashion, Beauty & Home. Sponsored by Knight Frank.
Bootleg Abba Saturday 17th Mar Tickets £22.50
Enjoy ABBA’s greatest hits. This event is being organised by The Rotary Club of Malvern - in aid of St Richard’s Hospice and other charities. Contact Andrew Bar tlett on 07736 360063 or bar tlett_andrew2@sky.com
St Richard’s Golf Day Friday, 27th Apr Team of 4 for £300
The Worcestershire Golf Club, Malvern. Includes an 18 hole round, bacon bap, coffee/tea on arrival and
rolling 2 course buffet. To book or enquire about sponsoring a hole contact Ria Simons at rsimons@strichards.org uk or call 01905 763963. Sponsored by Santander.
Ladies’ Day Saturday, 2nd Jun
Worcester Racecourse. Hospitality in the private marquee with reception drink, 3 course meal and afternoon tea. Private bar and exclusive access to a bookmaker.
Woofest Saturday Saturday 7th Jul
The Drum and Monkey, Upton upon Severn. Music Festival suitable for all ages. Live bands.
Duck Race Saturday, 11th Aug
Adopt your own duck and cheer as they race along the River Severn from Worcester Quay. Sponsored by Puddleducks.
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New Year's resolution Make a new year resolution to give to the hospice on a monthly basis and allow us to plan ahead safe in the knowledge of your regular commitment. We have a brand new donation facility online where you can set up a direct debit immediately, so you can start helping our patients and families as quickly as possible. www.strichards.org.uk/donate
Regular Giving
• EMAIL • POST • TELEPHONE
How to make a donation How to access our care
Staying in touch
We rely on donations to fund the majority of our care and greatly appreciate any gifts which help us to continue to suppor t patients and their loved ones in the future.
Patients who would like support from St Richard’s Hospice can be referred by their GP, consultant at the hospital, district nurse or other healthcare professional.
From time to time we would like to keep you up to date with our hospice news, events and activities.
If you would like to make a donation to our ongoing care then please go online to www.strichards.org.uk/donate
Our Gateway referral team is also available should a patient, or person close to them, wish to talk to them directly for information or advice.
If you would prefer to send a cheque then please make it payable to St Richard’s Hospice and send to the Fundraising Depar tment, Wildwood Drive, Worcester WR5 2QT. We would be grateful if you would fill in the donation form, available to download on our website, with the Gift Aid option and return with your donation. You can also donate over the telephone with your credit/debit card by calling the Fundraising Team on 01905 763963.
No charge is made to patients and their families for any of our services. This is made possible due to the generosity of our donors, volunteers, suppor ters and local community. If you would like more information about referrals, please contact the Gateway Team on 01905 763963.
Knowing your preferences means we can be more cost effective with our communications and ensure that we contact you in the way that you wish to hear from us. Please let us know if you are interested in receiving information about events; news and stories; volunteering; shops; education and annual raffle tickets. Please get in touch by email to appeals@strichards.org.uk or telephone 01905 763963 and let us know your how you prefer to be contacted: by post, email, telephone or no fur ther contact.
Thank you for all your support.
St Richard's Hospice | Wildwood Drive | Worcester | WR5 2QT | 01905 763963 | www.strichards.org.uk